Arab Academy of Science and Maritime

Question Bank- 2022

decision Support Systems and Intelligent Systems
Answer All Questions
Question one
1- Below are 5 rows of variables, for each row identifies which variable is a stock and which are the
in-flows or outflows that change the stocks. (10 marks)

1. Birth Death Population

2. Harvest Trees Planting
3. Returning Borrowing Library Books in Library
4. Expenses Income Money in the Bank
Production Chicken Inventory Consumption

2- Amal has 678,530 dollar . In her bank account. Every week she earns 120,000. Each week 23,700
dollar is deducted from her pay check as pay for PAYE taxes and Medicare. She spends 7,750 every
week to go out for a movie and approximately 60,000 every three weeks for clothes.
How much money will she have in her bank account in four month (sixteen weeks from now).

3- Today approximately five million Eucalyptus trees stand in Namanve Forest. Umeme has been cutting
down, harvesting approximately one hundred thousand trees every year. NEMA is concerned that the
forest will be entirely be destroyed and has been working hard to plant as many trees as possible. They
have been able to plant approximately five thousand trees every year. How many trees will be there in
Namanve in thirty years.
4- What is the Togaf?
5-Explain the concept of Digital Twins? Give three applications of digital twins
6- Give the differences of Crisp logic , Fuzzy logic and neutrosophic logic
7- What is the meaning of Enterprise architecture and business process reengineering ?

Question Two
1- For the following model
- What are the stocks, flows, constants and auxiliary variables
- Draw the causal loop diagram -Give three feedback loops in the model

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2- For the above CLD put the logical sign for each loop, then give the type of each rule
3- Build a simple model of a system with 1st or 2nd order positive and/or negative feedback loop (e.g.
population system, bank account system, production-inventory control (Try with only one system)
Question Three
1- Draw accurate rate and stock (level) graphs that represent the following equations
R stands for Rate Equation and Initial Stock in both cases is 0.

- R = 5 + Step (-7,5) + Ramp (-1,10)

This equation can be explained as follows : The initial value of the rate from time=0 is 5, at time =5, the
rate steps down to –7 and then ramps to –1 at time = 10.

- R = Step (20,5) + Step (-40,10) + Step (20,15)

2- Explain the six discipline of peter Senge
3- Explain five system dynamics law

Question Four
1- Compare decision making versus problem solving. Determine whether or not it makes sense to
distinguish the two from one another.
2- Define the term Manger? Are you a manger or not?
3- Define the term problem? What are the problem characteristics?
4- Explain the difference between the effective decision and efficient decisions?
5- 5 - If you are a manger, How would you measure the productivity of
A salesperson - A professor - A student

Question Five
1- A furniture manufacturer is deciding on tables and chairs production for the upcoming quarter. Each
chair sold nets the manufacturer $20; each table makes $30 in profit. The manufacture has a supply of 500
board feet each week and 100 labor hours to allocate. Each chair takes 10 board feet of wood; each table
takes 20 board feet. Each chair requires 4 labor hours; each table takes 2 hours of labor. The manufacturer
wants to produce no more than 40 chairs and no more than 20 tables. What should the manufacturer do?
- Give the Decision Variables, constrains and the algebraic formulation of the above system, finally
find the optimal solution as LP problem? 1
2- You are about to buy a house. Follow Simon’s phase model and describe the activities at each steps.
Explain the support given to decision makers in each phase of decision process
3-In the well known financial present value model consider the following case study: The present value of
payment of 100 000 EP, assume a 10 percent interest rate. Calculate the value after those five years.

Question Six
1. What types of decisions are most likely structured and well-defined?
a. Strategic Decisions
b. Tactical Decisions
c. Operational Decisions
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 d. Enterprise Decisions

2. Inventory control decisions are most likely

a. Unstructured and infrequently made
b. Structured and routine
c. Ad hoc and unscheduled
d. Highly level and strategic

3. Business Intelligence technologies include

a. Decision Support Systems
b. Data Mining Systems
c. Knowledge Management Systems
d. Online Analytical Processing Systems
e. All of the above

4. Online Analytical Processing involves bottom-up discovery driven data analysis.

a. True
b. False. (this is the definition of data mining)

5. Applications of Business Intelligence include

a. Discovering common characteristics of customers who buy the same products from your
company.
b. Predicting which customers are likely to leave your company and go to a competitor.
c. Identifying which prospects should be included in a mailing list to obtain the highest
response rate.
d. All of the above

6. Top-down, query-driven analysis of multi-dimensional data is called

Online Analytical Processing (OLAP).

7. Which of the following is not typically part of a decision support system

a. Report generator, the other 4 are part of the definition of a DSS
b. Analytical models
c. Specialized databases
d. A decision maker’s own insights and judgments
e. An interactive, computer-based modeling process

8. A flat organizational structure has less middle managers.

a. True
b. False
9. The primary goal of a Decision Support System is to fully automate the decision-making process
a. True
b. False, people/human decision making is very important in DSS

10. When compared to Expert Systems, Decision Support Systems are more suited for unstructured
decisions.
a. True
b. False

Question Seven
1. Briefly describe transaction processing system (TPS), DSS, MIS, EIS, Expert System (ES), GDSS,
and knowledge management system (KMS). Compare then on five dimensions.
2. Show the various components of a Decision Support System (DSS) in the form a diagram. Describe
each component briefly. Describe each component in greater detail.
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 3. Describe various decision making approaches.
4. Describe decision problems under certainty, uncertainty and risk. You should be able to formulate
and solve such problems.
Question Eight
a) For each of the truth tables below say whether it is possible for a perceptron to learn the required output.
In each case, explain the reason behind your decision.

i) Input 0 0 1 1
Input 0 1 0 1
Required Output 1 0 0 1

ii) Input 0 0 1 1
Input 0 1 0 1
Required Output 1 1 0 0

iii) Input 0 0 1 1
Input 0 1 0 1
Required Output 1 1 1 1

b) A perceptron with two inputs has a threshold level set at the point at which it will fire (i.e. output a one).
It is sometimes convenient to always set the threshold level to zero.
Show how this can be achieved by describing two perceptrons which act in the same way but one has its
threshold set to a non-zero figure and the other perceptron has a zero threshold.

c) Why might it be a good idea to build a perceptron with a zero threshold figure?

Question Nine
With regards to Genetic Algorithms :-
a) Describe a parent selection technique and show the algorithm.
b) Describe how one-point crossover works.
c) One-Point Crossover is not suitable for The Travelling Salesman Problem (TSP).Why is this?Give a
description of a crossover operator that is suitable for the TSP?
Question Ten
1- Solve the following 0/1 Knapsack problem using dynamic programming
P= (11, 21, 31, 33), W= (2, 11, 22, 15), with the max weight of bag is 40 Kg.
2- We are to complete a set of n jobs using m identical machines. Each job has a known duration. The goal
is to schedule the jobs on m machines so that the time to finish the last job is as small as possible. Once a
job is scheduled on a machine, it can’t be stopped and restarted. Any job can run on any machine. A
greedy algorithm to solve this problem is as follows: sort jobs in decreasing order of duration. Schedule
jobs one by one, choosing the machine where it can start the earliest.
a. For m = 3 and n = 6 where the durations are <9, 12, 3, 8, 6, 5>, what is the finish time of
the last job using greedy schedule?
b. Exhibit an input for which the greedy schedule is NOT optimal.
Question Eleven
Q1: Choose the correct answers :-
1. Direct implementation of the architecture begins in what phase of the ADM?
a) Opportunities and Solutions
b) Technology Architecture
c) Implementation Governance
d) Migration Planning

2. Which pair of the following responses best completes the sentence? Architecture building blocks
_________, where as Solution Building blocks __________
a) are assembled; are single function components

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 b) are single function components; are groups of architecture building blocks
c) are reusable; are not reusable
d) define the architecture; provide the existing legacy system
e) define functionality; define the implementation of functionality

3. Which one of the following statements best describes TOGAF?

a) TOGAF is a tool for developing only Technology Architectures only.
b) TOGAF is a framework and method for architecture development.
c) TOGAF is a business model.
d) TOGAF is a method for IT Governance.
4. In which phase is the Architecture Contracts prepared?
a) Phase F. c) Phase A.
b) Phase G. d) Preliminary Phase
5. Which one of the following best describes why you need a framework for enterprise architecture?
a) A framework can speed up the process.
b) A framework ensures more complete coverage.
c) A framework provides a set of tools and a common vocabulary.
d) All of the above.
6. According to TOGAF, which of the following best describes an enterprise?
a) Any collection of organizations sharing a common set of goals.
b) A government agency.
c) A whole corporation.
d) A division of a corporation.
7. Which of the following types of architecture is NOT one of the domain architectures produced by the
TOGAF ADM process?
a) Business Architecture. c) Application Architecture.
b) Data Architecture. d) Pattern Architecture

8. Which part of the TOGAF document provides a number of architecture development phases,
together with narratives for each phase?
a) Part I: Introduction.
b) Part II: Architecture Development Method.
c) Part III: ADM Guidelines and Techniques.
d) Part IV: Architecture Content Framework.
9. Which of the TOGAF architecture development phases includes the development of Data
and Application Architectures?
a) Phase A. c) Phase C.
b) Phase B. d) Phase D.
10. Which Architecture Content Framework, describe as a work product that is
contractually defined, formally reviewed, and signed off by the stakeholders?
a) Artifacts. c) Catalog.
b) Building Block. d) Deliverable
11. Complete the sentence: The Enterprise Continuum is _________________?
a) An Artifact.
b) An architecture framework.
c) A technical reference model.
d) A method for classifying artifacts.
12. In which ADM phase does the initial implementation planning occur?
a) Phase G: Implementation Governance.
b) Phase C: Information Systems Architectures.
c) Phase D: Technology Architecture.
d) Phase E: Opportunities and Solutions.

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13. Which one of the following is described as a view of the Architecture Repository and
provides methods for classifying architecture and solution artefacts as they evolve?
a) Architecture Landscape.
b) Architecture Governance Repository.
c) Enterprise Continuum.
d) Governance Log.
14. Which of the following is not one of the four architecture domains TOGAF deals with?
a) Security Architecture. c) Business Architecture.
b) Data Architecture. d) Technology Architecture.
15. Which Phase of ADM is responsible for Architectural Governance of the implementation Projects?
a) Phase E d) Phase H
b) Phase F e) Phase A
c) Phase G

16. Which of the ADM phases includes the objective of establishing the organizational model for
enterprise architecture?
a) Preliminary d) Phase D
b) Phase A e) Phase E
c) Phase B
17. Which of the following is the architecture domain that describes the logical software and hardware
capabilities?
a) Application Architecture c) Data Architecture
b) Business Architecture d) Technology Architecture
18. Which one of the following is NOT an element of an architecture framework?
a) A common vocabulary
b) A list of recommended standards
c) A method for designing an information system in terms of building blocks
d) A set of structures Which can be used to develop a broad range of architectures
e) A system development lifecycle method for software engineering

19. Which phase of the ADM is used to finalize a set of transition architectures that will support
implementation?
a) Phase D d) Phase G
b) Phase E e) Phase H
c) Phase F
20. What are the levels of granularity the Architecture Landscape is divided into?
a) Strategic Architectures, Segment Architectures and Capability Architectures
b) Strategic Architectures, Segment Architectures and Transition Architectures
c) Enterprise Architectures, Segment Architectures and Capability Architectures
d) Enterprise Architectures, Segment Architectures and Transition Architectures
e) Enterprise Architectures, Solution Architectures and Transition Architectures

21. Complete the sentence. As the architecture evolves, the assets in the Solutions Continuum progress
towards a (n) ___________
A. Common Systems Architecture D. Organization Specific Solution
B. Industry Specific Architecture E. Technology Neutral Implementation
C. Foundation Solution

22. An association of companies has defined a data model for sharing inventory and pricing information.
Which of the following best describes where this model would fit in the Architecture Continuum?
A. Foundation Architecture C. Industry Architecture
B. Common Systems Architecture
D. Organization Specific Architecture

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 E. Product Line Architecture
23. Which one of the following is the practice by Which the enterprise architecture and other architectures
are managed and controlled at an enterprise level?
A. Architecture governance D. Technology governance
B. Corporate governance E. The program management office
C. IT governance

24. Which one of the following is NOT part of the approach to Phase H–Architecture Change
Management?
A. Business Scenarios C. Change Management
B. Capacity Measurement D. Measuring Business Growth

25. According to TOGAF, Which of the following are the architecture domains that are commonly
accepted subsets of an overall enterprise architecture?
A. Application, Business, Data, Technology
B. Capability, Segment, Strategic
C. Context, Definition, Governance, Transformation
D. Definition, Realization, Transition, Vision

26. Which of the following describes a key objective of the Technology Architecture Phase?
A. To define the solution architecture needed to support the Application Architecture
B. To define technology components into a set of technology platforms
C. To define the Transition Architectures needed to achieve the Target Architecture
D. To develop a migration plan to deliver incremental capabilities
E. To select a set of technology products that will form the basis of a solution architecture

27. Complete the sentence. The Requirements Management Phase _____________.

A. addresses and resolves requirements between ADM phases
B. is a central process that prioritizes requirements for all ADM phases
C. is used to dispose of resolved requirements for all ADM phases
D. generates new requirements and passes them to all ADM phases
E. stores requirements and manages their flow into relevant ADM phases

28. Which one of the following is NOT an element of an architecture framework?

A. A common vocabulary
B. A list of recommended standards
C. A method for designing an information system in terms of building blocks
D. A set of structures Which can be used to develop a broad range of architectures
E. A system development lifecycle method for software engineering

29. Which one of the following describes classification methods for architecture and solution artifacts
within the Architecture Repository?
A. Architecture Landscape D. Governance Log
B. Architecture Vision E. Standards Information Base
C. Enterprise Continuum

30. Which phase of the ADM focuses on the governance and management of the Architecture Contracts
that cover the overall implementation and deployment process?
A. Requirements Management D. Phase G
B. Phase E E. Phase H
C. Phase F

31. Which one of the following is a key objective of Phase A of the TOGAF ADM?
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 A. To create a roadmap that describes the evolution of the architecture over time
B. To prepare a Solution Architecture for the enterprise
C. To define an IT Strategy that maps out the technology infrastructure
D. To allocate the resources needed to implement the architecture project
E. To articulate an Architecture Vision

32. Which one of the following statements best describes why the ADM should be adapted?
A. To align it closer to the business
B. To make the use more realistic
C. To move through the cycle faster
D. To suit the specific needs of the enterprise

33. In TOGAF, What is the difference between an artifact and a deliverable?

A. An artifact contains one or more deliverables
B. Artifacts and deliverables are synonymous; there is no difference between them
C. Deliverables are prepared by the Project Manager, whereas artifacts are defined by the Architect
D. Deliverables are reusable, whereas artifacts are unique to a given architecture project
E. Deliverables are specified as contractual outputs from a project, whereas artifacts are not
34. Which phase of the ADM is used to finalize a set of transition architectures that will support
implementation?
a) Phase D
b) Phase E
c) Phase F
d) Phase G
e) Phase H

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35. Which one of the following describes a purpose of an Architecture
Compliance review?
A. To define the capabilities of the organization
B. To communicate the technical readiness of the project
C. To evaluate the readiness of the organization to undergo change
D. To produce a new Request for Architecture Work
36. According to TOGAF, Which of the following best describes the purpose of
the Architecture Definition Document?
A. An agreement between development partners and sponsors on the
deliverables
B. A description to allow measurement of the compliance of the
implementation
C. A description to communicate the intent of the architect
D. A document that triggers the start of an architecture development cycle
E. A set of general rules and guidelines
37. Which of the following statements does NOT correctly describe Architecture
Principles?
A. They are most effective when they are embraced and used across the
organization
B. They are based on enterprise principles
C. They are detailed policies that prescribe behaviors and requirements
D. Even though they may appear generic, they should be tailored to reflect
an organization's culture and goals
38. According to the TOGAF Document Categorization Model, Which category
is for resources NOT referenced by content within the other categories?
A. TOGAF Core
B. TOGAF Extension
C. TOGAF Mandatory
D. TOGAF Recommended
F. TOGAF Supporting
39. In the Preliminary Phase, Which of the following drives the requirements
and performance metrics when scoping the enterprise architecture work?
A. Architecture governance
B. Business imperatives
C. Solution architecture
D. Service level agreements
E. Time horizon
40. Which of the following is the architecture domain that describes the logical
software and hardware capabilities?
A. Application Architecture
B. Business Architecture
C. Data Architecture
D. Technology Architecture

41. Complete the sentence. The Architecture Board is typically responsible and
accountable for achieving all of the following goals except ___________
A. ensuring consistency between sub-architectures
B. approving the strategic business plans proposed by individual
organization units within
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 the enterprise
C. enforcement of architecture compliance
D. identifying and approving components for reuse
E. providing the basis for all decision-making with regard to changes to the
architecture
42. Complete the sentence. TOGAF 9 Part III provides techniques, such as
developing principles and gap analysis, to support tasks within the ______
A. Architecture Capability Framework
B. Architecture Continuum
C. Architecture Development Method
D. Architecture Landscape
E. Architecture Repository

43. Which pair of the following responses best completes the sentence?
Architecture building blocks ____, where as Solution Building blocks ____
A. are assembled; are single function components
B. are single function components; are groups of architecture building
blocks
C. are reusable; are not reusable
D. define the architecture; provide the existing legacy system
E. define functionality; define the implementation of functionality
44. Which one of the following statements about the structure of the TOGAF 9
document is true?
A. Part I, the Enterprise Continuum, describes a model for structuring a
virtual repository
B. Part II, the Architecture Development Method, describes the definitions
of terms used in
TOGAF, and the changes between versions of TOGAF
C. Part III, Tools and Support, describes a collection of guidelines and
techniques used in
the other parts of TOGAF
D. Part VI, TOGAF Reference Models, includes a model for release
management of the
TOGAF specification
E. Part VII, the Architecture Capability Framework, describes processes
and skills to
establish an enterprise function
45. Which of the following best describes capability based planning?
A. A business planning technique that focuses on business outcomes
B. A business planning technique that focuses on horizontal capabilities
C. A business planning technique that focuses on vertical capabilities
D. A human resource planning technique that focuses on capable architects

Case study questions

46. Scenario:Vittronics Ltd.

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Please read this scenario prior to answering the question
Vittronics Ltd. is a leading medical device manufacturer in the highly
competitive market for Migraine Headache Pain Management (MHPM) devices.
These tiny wireless devices are implanted in the brain and can deliver a precise
electric shock when the wearable Pain Control Unit (PCU) detects an increase in
stress induced by the onset of a migraine headache.
This technology will be a breakthrough in the treatment of this condition, and
several competitors are striving to be the first to introduce a product into the
market.
However, all of them must demonstrate the effectiveness and safety of their
products in a set of clinical trials that will satisfy the regulatory requirements of
the countries in the target markets.
The Enterprise Architecture group at Vittronics has been engaged in an
architecture development project to create a Secure Private Immersive
Collaborative Environment (SPICE) that will allow researchers at its product
development laboratories worldwide to share information about their
independent clinical trials. The Vittronics Enterprise Architecture group is a
mature organization that has been utilizing TOGAF for several years. They
have recently upgraded to TOGAF 9. The Vittronics Architecture Development
Method (VADM) is strictly based on the TOGAF 9 Architecture Development
Method (ADM) with extensions required to support current good
manufacturing practices and good laboratory practices in their target markets.
The SPICE project team has now completed the Business, Information Systems,
and Technology Architecture phases and has produced a complete set of
deliverables for each phase. Due to the highly sensitive nature of the information
that is managed in SPICE, special care was taken to ensure that each
architecture domain included an examination of the security and privacy issues
that are relevant for each domain. A corresponding SPICE Security
Architecture has been defined. The Executive Vice President for Clinical
Research is the sponsor of the Enterprise Architecture activity.
Refer to the Vittronics Ltd Scenario:
You are serving as the Lead Architect for the SPICE project team. As required
by TOGAF, the SPICE project team res completed a Business Transformation
Readiness Assessment in Phase A (Architecture Vision). In that assessment, it
was determined that there are risks associated with the adoption of the
Immersive Collaborative Environment. Despite a clear expression of the vision
and the business need for utilizing SPICE to accelerate the clinical trials, the
researchers have been resisting the change because of concerns about
safeguarding individually identifiable information about the subjects who were
participating in the trials. You have been asked to recommend how this situation
be managed in the implementation planning phases.

Based on TOGAF 9, which of the following is the best answer?

A. You decide that in Phase E, the team creates an overall solutions
strategy that can guide the Target Architecture implementation
and structure the Transition Architectures. You check that
there is consensus before proceeding.

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 B. You decide to return to Phase A, where the team should
brainstorm a technical solution that mitigates the residual risks
presented by the privacy issue. Then, during Phase D, you will
direct the team to develop an Architecture Building Block to
manage the security risks. After that, the team should select
Solution Building Blocks that mitigate all of the identified risks
and revise the Requirements Impact Statement to reflect the
changes to the high-level solutions strategy and migration plan.
C. You decide that in Phase E, the team review the Business
Transformation Readiness Assessment and identify, classify, and
mitigate the risks associated with the identified readiness
factors. If the risks can be satisfactorily mitigated, then you
would continue to define a high-level solutions strategy that
includes the Transition Architectures needed to make the
change culturally and technically feasible.

D. You decide that in Phase E, the team determines an approach to

implementing an overall strategic direction that will address and
mitigate the risks identified.

47. Scenario: Rollins Manufacturing

Please read this scenario prior to answering the question
Rollins Manufacturing is a major supplier in the automotive industry,
headquartered in Cleveland, Ohio with manufacturing plants in Chicago, Sao
Paulo, Stuttgart, Yokohama, and Seoul. Each of these plants has been operating
its own Manufacturing Requirements Planning (MRPII) system, production
scheduling, and custom developed applications that drive the automated
production equipment at each plant. Rollins is implementing lean
manufacturing principles to minimize waste and improve the efficiency of all of
its production operations. During a recent exercise held for internal quality
improvement, it was determined that a significant reduction in process waste
could be achieved by replacing the current MRPII and scheduling systems with
a common Enterprise Resource Planning (ERP) system located in the Cleveland
data center. This central system would provide support to each of the plants
replacing the functionality in the existing systems. It would also eliminate the
need for full data centers at each of the plant facilities. A reduced number of IT
staff could support the remaining applications. In some cases, a third-party
contractor could provide those staff. The Rollins Enterprise Architecture
department has been operating for several years and has mature, well-developed
architecture governance and development processes that are strongly based on
TOGAF 9. At a recent meeting, the Architecture Review Board approved a
Request for Architecture Work from the Chief Engineer of Global
Manufacturing Operations who is the project sponsor. The request covered the
initial architectural investigations and the development of a comprehensive
architecture to plan the transformation. The Common ERP Deployment
architecture project team has now been formed, and the project team has been
asked to develop an Architecture Vision that will achieve the desired outcomes
and benefits. Some of the plant managers have expressed concern about the

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security and reliability of driving their MRPII and production scheduling from
a central system located in Cleveland. The Chief Engineer wants to know how
these concerns can be addressed.
Refer to the Rollins Manufacturing Scenario:
You are serving as the Lead Enterprise Architect for the Common ERP
Deployment architecture project. One of the earliest initiatives in the Enterprise
Architecture program at Rollins was the definition of a set of IT principles and
architecture principles that are well aligned with the overall enterprise
principles. These now need to be updated to address the concerns raised. You
have been asked to select a set of principles most appropriate for guiding the
team to define a robust solution.
[Note: You should assume that Rollins has adopted the example set of principles
that are listed and defined in TOGAF 9, Section 23.6.]
Based on TOGAF 9, which of the following is the best answer?
A. Common-use Applications, Data is Shared, Data is Accessible, Data is Secure,
Interoperability, Control Technical Diversity.
B. Business Continuity, Service-orientation, Data is Accessible, Data is Secure,
Responsive Change Management.
C. Maximize Benefit to the Enterprise, Business Continuity, Common-use
Applications, Data is Shared, Data is Accessible, Data is Secure.
D. Information Management is Everybody's Business, IT Responsibility, Data
Trustee, Technology Independence, Responsive Change Management.

48. Scenario: Global Mobile 1

Please read this scenario prior to answering the question
Global Mobile is a mobile telecommunications company formed through a series
of mergers and acquisitions. They are yet to fully integrate the customer service
systems for the most recent acquisitions, and as result, customer service has
been a major concern for the Chief Technology Officer.
Results for the last two quarters have shown that Average Revenue Per User
(ARPU) and the customer retention (Churn) rate have fallen below the industry
average. The Corporate Marketing group has published some new findings
about customer satisfaction. The customers appear to be switching to Air Light,
a competitor, because of superior customer service. Global Mobile actually has
better coverage in nearly all markets than Air Light, and good roaming
agreements that keep rates low for business travelers. But, customer satisfaction
has remained low. The Business Strategy group and the Enterprise Architecture
group have conducted a high-level project to develop the enterprise-wide
strategic plan. They have developed a business scenario which contains a good
conceptual model of what needs to be done, and also identifies the key
requirements. This was
used in preparing the proposal presented to the Executive Council and the
Corporate Board.
The planning for the program has been underway for several months. Global
Mobile has selected TOGAF 9 as the basis for its Enterprise Architecture. The
Corporate Board has approved funding for a multi-million Euro conversion to
transition to a packaged Customer Service System. It is anticipated that the
overall program will take five years to complete, but there are some tactical
projects that can commence immediately to address the situation. The

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Corporate Board has placed one additional major constraint on the program. In
addition to achieving the business outcomes directly related to improving overall
customer service within each business unit, the Corporate Board expects the
Target Architecture to produce an additional saving of at least 30% over
current
operating costs through energy efficiency initiatives, virtualization of servers
and workstations, and expanded telecommuting and desk-sharing. This Green
initiative is intended to become a model for future investments at all company
facilities worldwide.
Refer to Global Mobile scenario
You have been engaged as a consultant to advise the Chief Architect on the best
ways to approach to the implementation planning activities for this significant
business transformation.
Based on TOGAF 9, which of the following is the best answer? (Is this the right
answers to choose?)
A. You recommend using conventional implementation planning techniques.
The horizontal scope of the Green initiative would make the Capability-Based
Planning approach used in the organization's TOGAF-based Enterprise
Architecture framework difficult to manage and govern. This approach to
planning was better applied within the vertical scope of a business unit.
B. You recommend that the implementation planning activities be conducted
using Capability-Based Planning. This is appropriate because the Green
initiative is an enterprise-wide plan with a horizontal scope. Its metrics are
aggregated at the enterprise level. It is crucial to gain business unit support and
cooperation to achieve the broader business outcomes which will benefit all.
C. The Capability-Based Planning approach used in the organization's TOGAF-
based Enterprise Architecture framework is focused on business outcomes. The
Green initiative is an infrastructure program that is technical in nature;
therefore, it would not be appropriate to use the Capability-Based Planning
approach. Instead, the Global Mobile systems development lifecycle approach
should be utilized to develop the Solution Architecture.
D. You recommend using conventional implementation planning techniques.
The Capability-Based Planning approach is normally only used in public sector,
defense-related programs. This approach is not appropriate for a private sector
company

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