Video

At the hotel
1 Work with a partner. Look at the photos. Which of these
things do you see in them?

breakfast conference room credit card guest

receptionist registration card restaurant room key

2 O Watch the video and(cirdg)the correct option.

1 Leila is from Hong Kong / London.
2 The hotel is in Hong Kong / London.
3 Richard is from the USA / England.
4 Richard is on holiday / on business.
5 Fabienne is from France / Canada.
6 Fabienne is on holiday / on business.
7 Breakfast is in the conference room / restaurant.

3 © Watch the video again and complete the registration

cards.

F irst nam e Richard

Last nam e 1 Turville

A ddress 11 S tanley2 Park

Tunbridge wells
England
N u m b er o f n ig h ts 3 One

First name Fabienne

Last name 4 Leclercq

Address 12 rue Pasteur

Bordeaux
5France
Number o f nights 6 Three

4a E S 3 Work with a partner. Who says these things? Is it the

receptionist (R) or the guest (G)?
• is check-in here? • The restaurant is over there.
• I'm here on holiday. • What's your name?
• Are you here on business? • See you later. Both
• What's your address? • I'm from France.
• Here's my credit card. • How do you spell that?
• Where's breakfast? • Sign here, please.
• Here's your room key. • How are you? Both

b Take turns to be a receptionist and a guest. Act out a

conversation in a hotel. Use the questions and answers in
exercise 4a to help you.

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 1.1 1.2 1.3 1.4 1.5

Review

1 a Put the words in the correct order to complete the 3a Correct the underlined words. No, we are
conversation. not/ we
A You are from Japan? Are you from Japan? aren't
A Gary / I'm / Hello,. Hello, I'm Gary. B No, we not from Japan. We am from China. And you? are
B Hi, / Sally / I'm . Hi, I'm Sally. A I from Russia. I am from
A m e et/to /N ice /S a lly /y o u ,. Nice to meet you, Sally. B Am you here on holiday? Are you here on holiday?
B too / You,. You, too. A Yes, I'm. I am.
holiday / here / you / on / Are ? Are you here on holiday?
A not. / No, / I’m / on / here / I'm / business, b Compare your answers with a partner. Practise the
you / And ? No, I'm not. I'm here on business. And you? conversation using your own information.
B study / I’m / to / here . I'm here to study.
4 Write the correct letters to make countries.
b 1.30 $ Listen and check your answers. 1 __PA
S __
I N 4 _R U _SS I _A
2 T U EY
_R K __ C I N __
5 __H A
2a Write the missing words to complete the questions. B Z IL
3 __RA_____ I N O
6 _____D S IA
__N E __
1 A What is
_________your name? What's
B Gary. 5 1.31))) Listen and write the names or numbers you hear.
2 A How
_________do you spell that? 1 Lynda
B G-A-R-Y. 2 French
3 A from
Where are you_________ , Gary? Yaroslavl
3 _______________________________________________
B Canada. 01632 96 28837
4 _______________________________________________
4 A in
Where_________ Canada?
B Toronto. 6 Put eleven CAPITAL letters in the correct places.
5 A Are
_________you here on business?
B Yes, I am.
6 A your
What's_________ phone number?
B 001 289 463 55788.

b Work with a partner. Ask and answer questions to complete

the hotel registration card. Use your own information.

First name

Last name
m y nam e is K
M kabelo. Ii'm fro m JJohannesburg in S
south
Country Aafrica. D
danisa and Ii are on holiday in Eengland. Ww e are
in a hotel in Llondon.
Home address
My best friend is Canadian.
7a Match phrases 1-6 to answers a-f.
Reason for visit On holiday, on business, to study e1 Nice to meet you. a Thanks. You, too.
f 2 How are you? b Bye. See you later.
Signature
a3 Have a nice day. c Me, too.
c 4 I'm here on holiday. d Good morning.
d5 Morning, Bill. e And you.
b 6 Goodbye. f Fine, thanks. And you?

b Work with a partner. Take turns to say the phrases in

exercise 7a and give the answers.

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