DME IQ Intelligent Cloud O&M Platform Quick Deployment Guide

(Connecting Storage Using DME IQ Client)

1. Networking Description

Alarm Information DME IQ secure Web portal App

reporting upload access service

Application service layer
Internet (HTTPS): 443 Performance Capacity Planning
Email (SMTP) • Data collection Provides data diagnosis prediction simulation
22/8088
DME IQ • Data storage
• Health Alarm
161
Client Data isolation Chatbot …
10162 • Data encryption evaluation monitoring
• Permission
Storage device management Data analysis layer
Customer data center Host
DME IQ
cloud system AI-powered
data analysis
⚫ 22/8088: TCP ports used for accessing storage device 443: a TCP port used for
authenticating the DME IQ The domain names of the DME IQ secure access service are as follows:
O&M data. In centralized storage earlier than V3R3C20,
Client identity, reporting Technical support center for enterprises in Chinese mainland: ecloudservice-
port 8080 is required. In centralized storage V3R3C20
alarm messages, and cn.huawei.com
and later versions (such as V3R6 series, V5 series, and
uploading O&M data files to Technical support center for carriers in Chinese mainland: icloudservice- Use DME IQ to perform
Dorado V3/V6 series), port 8080 is not required.
cn.huawei.com O&M on devices at
⚫ 161: a UDP port used for accessing storage device the DME IQ cloud system
Technical support center for enterprises outside Chinese mainland: https://ops-
alarm information
Romania: itr-eservicero-ent.huawei.com dmeiq.huawei.com/.
⚫ 10162: a UDP port used by the DME IQ Client to
Technical support center for carriers outside Chinese mainland:
receive alarms from the storage device
Romania: itr-eservicero-carrier.huawei.com
For details about other ports, see the Mexico: itr-eservicemx-carrier.huawei.com
User Guide. You can run the cmd command to ping the domain name to obtain the public
network IP address.

2. Deployment Procedure
1. Double-click dmeiq.exe to install the DME IQ Client.
2. Configure the site information and channel mode, and complete access
authentication and electronic authorization.
3. Set the Uniportal account of DME IQ.
4. Configure the Call Home function.
5. Add devices to be managed.

Installation Software
Self-help
preparation installation
access

1. Windows host: a physical machine or VM that can access the Internet. 1. Use the Uniportal account configured during
2. DME IQ Client software: How to Obtain (you are advised to use the software installation to log in to the DME IQ
recommended version) system at https://ops-dmeiq.huawei.com/.
3. Phone number/Email address: used to authenticate the DME IQ Client. 2. View basic information about connected
4. Customer contact information: including the name, email address, and devices.
phone number, used for receiving fault notification.
5. Storage management account: used by the DME IQ Client to identify
storage devices.
6. Storage SNMP account: used to poll and report device alarms.
7. Firewall ports to be enabled: at the DME IQ Client side (TCP: 443; UDP:
10162); at the storage device side (TCP: 22, 8080, 8088; UDP: 161)

For details, see the User Guide.

3. Security and Reliability Description

ISO 27001 Information Security 1. Data collection security
⚫ Information can be collected only with customers' authorization. Only the O&M information can be
Management System Certification
obtained from the customer. The information items to be collected are listed in the Authorization
Letter.
⚫ All operations performed on the DME IQ Client are recorded, the data transmission records can be
traced, and integrity check is performed to ensure that the records are not tampered with.
⚫ Data is encrypted using 256-bit Advanced Encryption Standard (AES) algorithm to avoid
information leakage.

2. Data transmission security

⚫ Bidirectional authentication: The DME IQ Client uses certificates to authenticate the DME IQ cloud
system, and the DME IQ cloud system uses support accounts to authenticate the DME IQ Client.
⚫ Unidirectional access: The DME IQ Client can access the DME IQ cloud system, while the DME IQ
cloud system cannot access the DME IQ Client.
⚫ Transmission security: The DME IQ Client connects to the DME IQ cloud system through HTTPS
and transmits data through the HTTPS encryption channel to ensure connection security.
⚫ DME IQ has been certified through National Electronic Computer Quality Supervision and Inspection
Center and obtained the Security Qualification Report.

3. Data storage security

⚫ DME IQ cloud system: The information security condition complies with the ISO/IEC 27001:2013
standard, and obtains the ISO 27001 Information Security Management System Certification.

Copyright © 2023 Huawei Technologies Co., Ltd. All rights reserved.

 4. Scenario Description
4.1 Proactive Monitoring
Supporting all Huawei IT products Automatic fault reporting

Association between alarms and SRs, and Visible SR creation AI-powered scoring of overall device health

4.2 Intelligent Analytics

Disk risk identification Oracle analysis
Predicts faulty disks 14 days ahead. Quickly diagnoses Oracle database performance anomalies and locates
root causes.

Wizard for creating an analysis task

Identifies 80% disk risks with a mis-reporting rate of lower than 0.1%,
implementing proactive prevention.

Full-stack data analysis view

Performance prediction Performance Bottlenecks

Predicts the performance trend in the next 2 months and performance Intelligently identifies device performance anomalies, provides analysis
bottlenecks based on the upper limits of device performance. suggestions, and handles problems in advance to ensure stable service
running.

Raw data Prediction vs Actual result

4.3 Service Planning

Capacity prediction
Service planning simulation
Predicts capacity consumption, identifies overloaded resources, and
Workload-based planning lowers customers' TCO. predicts the capacity trend in the next 12 months to determine the capacity
requirements.

Evaluates capacity requirements, provides a detailed capacity expansion

solution, and optimizes idle resources to improve resource utilization.

Copyright © 2023 Huawei Technologies Co., Ltd. All rights reserved.