Application Note

Alcatel 4400 Rel 3.2 PBX with CallManager using 2621-E1

PRI-NET5 Gateway
This application note illustrates connectivity for Alcatel 4400 Release 3.2 PBX with
Cisco CallManager using Cisco 2621-E1 PRI-TE5 Gateway.

Integration Description

Connectivity is achieved using the ETSI

standard PRI protocol. The Alcatel 4400
can be configured as either NETWORK or
USER side.

Cisco Systems Equipment needed

Hardware (Gateway): Cisco 2621 with

2MFT E1 Port

Software: CallManager Release 3.1

PBX Hardware and Software

Requirements

Hardware: PRA2, 3BA23076

Software: Version R3.2

Features Supported

Key features supported:

Calling/Called Number

Key features not supported:

Calling/Called Name

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 Network Diagram

Figure 1
Network Test Topology

Configuring the Alcatel 4400 PBX

Configure in the following sequence:

1. “Configure Board” on page 3
2. “Configure Digital Access Options” on page 3
3. “Configure Trunk Group” on page 4
4. “Configure Trunk Detail” on page 5

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 Configure Board

Interface type must be set to PRA2.

\compidea\Shelf::0\Board::3

Board Address 3
Interface Type PRA2
Usage State Busy
Operational State Enabled
Main/Standby State Main (Master)
Number Of Sets Being Connect. 1
CRC4 YES
Country Protocol Type USA
Incidents Teleservice YES
ISDN Board Layer 2 Parameters
Retransmission Timer 100
TEI Identity Check Timer 100
Polling Timer 1000
Nb_Of_Retransmission 3
Max Frame Size (Bytes) 260
Window Size In Frames SAPI S T0 1
Window Size In Frames SAPI P T0 3
Window Size In Frames SAPI S T2 7
Window Size In Frames SAPI P T2 7
Passive board NO
SS7 signalling NO

Configure Digital Access Options

Network mode must be set to Yes for (Master/Network) or No - (Slave/User).

Access Type must be set to T2.

\compidea\Shelf::0\Board::3\Digital Access::0

T0/T2 Access No. 0

Access Type T2
Synchronisation Priority 255
Network Mode YES
Max Nb Of Used B Channels 30
Max_Nb_Of_Compressed_B_Channels 0
TieLine Mode NO
With Alarm NO
Reserved1 YES
Reserved2 YES
Network Date Time Update NO
CRC4

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 Configure Trunk Group

Q931 signal variant is used to set the protocol type to ISDN all countries.
\compidea\Trunk Groups::0

Trunk Group Id 0
Trunk Group Type T2
Trunk Group Name PRA2_EURO
Node number 1
Transcom Trunk Group False
Auto.reserv.by Attendant False
Overflow trunk group No. -1
Tone on seizure True
Private Trunk Group False
Q931 signal variant ISDN all countries
Number Compatible With -1
Number Of Digits To Send 4
Channel selection type Quantum
Remote Network 15
Shared Trunk Group False
auto.DTMF dialing on outgoing call NO
T2 Specificity None
Public Network Category 0
DDI transcoding False
Special Services Nothing
Can support UUS in SETUP True

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 Configure Trunk Detail
\compidea\Trunk Groups::0\Trunk Group::1

Instance (reserved) 1
Trunk Group Type T2
Public Network Ref.
Dialling end to end NO
DTMF end to end signal. NO
Trunk group used in DISA NO
DISA Secret Code
VG for non-existent No. YES
Routing To Executive NO
Trunk Category Id 19
Nb of digits unused (ISDN) 0
B Channel Choice YES
Channels Reserved By Attend. 0
Dissuasion For ACD NO
DTO joining NO
Enquiry Call On B Channel NO
Automated Attendant NO
Calling party Rights category 0
Entity Number 0
TS Overflow YES
Number To Be Added
Supervised by Routing NO
VPN Cost Limit for Incom.Calls 0
Immediat Trk Listening For VPNCall YES
VPN TS % 50
Csta Monitored NO
Max.% of trunks out CCD 0
Charge Calling And ADN Creation NO
Ratio analog.to ISDN tax
LogicalChannel 1__15 & 17__31
TS Distribution on Accesses YES
Use Split Acces NO
Heterogeneous Remote Network NO
Barring mode Not barred
ARS class of service 31
Quality profile for voice on IP Profile #1
IP compression type Default
Use of volume in system YES

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 Configuring Cisco CallManager

H.323 (Cisco 2621) Gateway Configuration

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 Route Pattern Configuration

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 Considerations

Calling Name and Number Feature

Calling Name delivery and presentation features are not supported by the Alcatel 4400 PBX.

When configuring Cisco 2621 (H.323) Gateway to emulate User side (Alcatel emulate Network side), make sure that
the “Display IE Delivery” box is NOT checked in CallManager H.323 Gateway Configuration, otherwise calls will
not be completed. Alcatel PBX complains about the Caller ID Display information being sent in the “SETUP”
message from CallManager by sending STATUS message with cause of “IE non-existent/unimplemented”.

When calling from Cisco 7960 IP phone to Alcatel digital phone, Calling/Called Number is displayed on both phones
after the call is answered as expected.
When calling from Alcatel digital phone to Cisco 7960 IP phone, IP phone displays Connected Number after the call
is answered. Alcatel phone however does NOT get updated when the call is answered. It displays the trunk name. It
was verified using ISDN protocol analyzer that the CallManager was not sending “Connected Number” information
in the connect message back to PBX.

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 Appendix A

CallManager Software Release

Alcatel 4400 Software Version

Version Information
\compidea\Node

Node Number (reserved) 1

Software Version R3.2
Version name c1.712
Patch No. 5
Notes
Object Identity
Node Number (reserved) 1
Ethernet Notes
Netmask
Local CPU
Name x000000_tun
IP Address 172.30.253.253
Twin Cpu
Name
IP Address
Main Cpu
Name xm000000
IP Address 10.253.253.3
StandBy Cpu
Name
IP Address
SL Notes
IP/X25 Tunnel Notes
Netmask 255.255.0.0
Local Node
Name x000000_tun
IP Address 172.30.253.253

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 Cisco 2621 Router Configuration

2621_B#sh version
Cisco Internetwork Operating System Software
IOS (tm) C2600 Software (C2600-JS-M), Version 12.2(3.5)T, MAINTENANCE INTERIM S
OFTWARE
TAC Support: http://www.cisco.com/tac
Copyright (c) 1986-2001 by cisco Systems, Inc.
Compiled Fri 03-Aug-01 22:45 by ccai
Image text-base: 0x80008088, data-base: 0x81631DD8

ROM: System Bootstrap, Version 12.1(3r)T2, RELEASE SOFTWARE (fc1)

2621_B uptime is 16 hours, 6 minutes

System returned to ROM by power-on
System image file is "flash:c2600-js-mz.122-3.5.T"

cisco 2621 (MPC860) processor (revision 0x200) with 56320K/9216K bytes of memory
.
Processor board ID JAD051516TX (503811939)
M860 processor: part number 0, mask 49
Channelized E1, Version 1.0.
Bridging software.
X.25 software, Version 3.0.0.
SuperLAT software (copyright 1990 by Meridian Technology Corp).
TN3270 Emulation software.
Primary Rate ISDN software, Version 1.1.
2 FastEthernet/IEEE 802.3 interface(s)
31 Serial network interface(s)
2 Channelized E1/PRI port(s)
32K bytes of non-volatile configuration memory.
16384K bytes of processor board System flash (Read/Write)

Configuration register is 0x2102

2621_B#

2621_B#sh diag
Slot 0:
C2621 2FE Mainboard Port adapter, 2 ports
Port adapter is analyzed
Port adapter insertion time unknown
EEPROM contents at hardware discovery:
Hardware Revision : 2.0
PCB Serial Number : JAD051516TX (503811939)
Part Number : 73-3200-08
RMA History : 00
RMA Number : 0-0-0-0
Board Revision : A0
Deviation Number : 0-21249
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 00 A2 41 02 00 C1 17 4A 41 44 30 35 31
0x10: 35 31 36 54 58 20 28 35 30 33 38 31 31 39 33 39
0x20: 29 82 49 0C 80 08 04 00 81 00 00 00 00 42 41 30
0x30: 80 00 00 53 01 FF FF FF FF FF FF FF FF FF FF FF

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 0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

Slot 1:
High Density Voice Port adapter
Port adapter is analyzed
Port adapter insertion time unknown
EEPROM contents at hardware discovery:
Hardware Revision : 1.1
Top Assy. Part Number : 800-03567-01
Board Revision : F1
Deviation Number : 0-0
Fab Version : 02
PCB Serial Number : JAB05080LU9
RMA Test History : 00
RMA Number : 0-0-0-0
RMA History : 00
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 00 CC 41 01 01 C0 46 03 20 00 0D EF 01
0x10: 42 46 31 80 00 00 00 00 02 02 C1 8B 4A 41 42 30
0x20: 35 30 38 30 4C 55 39 03 00 81 00 00 00 00 04 00
0x30: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF

VIC Slot 0:
E1 (2 Port) Multi-Flex Trunk WAN Daughter Card
Hardware revision 1.0 Board revision B0
Serial number 18801733 Part number 800-04479-01
Test history 0x0 RMA number 00-00-00
Connector type PCI
EEPROM format version 1
EEPROM contents (hex):
0x20: 01 23 01 00 01 1E E4 45 50 11 7F 01 00 00 00 00
0x30: 58 00 00 00 00 03 09 00 FF FF FF FF FF FF FF FF

HDV firmware: Compiled Fri 23-Mar-01 00:20 by miriyala

HDV memory size 524280 heap free 175065

2621_B#

2621_B#sh controllers e1 1/0

E1 1/0 is up.
Applique type is Channelized E1 - balanced
No alarms detected.
alarm-trigger is not set
Version info Firmware: 20010710, FPGA: 15
Framing is CRC4, Line Code is HDB3, Clock Source is Line.
Data in current interval (71 seconds elapsed):
0 Line Code Violations, 0 Path Code Violations
0 Slip Secs, 0 Fr Loss Secs, 0 Line Err Secs, 0 Degraded Mins

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 0 Errored Secs, 0 Bursty Err Secs, 0 Severely Err Secs, 0 Unavail Secs
2621_B#

2621_B#sh configuration
Using 1813 out of 29688 bytes
!
version 12.2
no parser cache
service timestamps debug datetime msec localtime show-timezone
service timestamps log uptime
no service password-encryption
!
hostname 2621_B
!
no logging buffered
enable password cisco
!
!
!
memory-size iomem 15
voice-card 1
dspfarm
!
ip subnet-zero
!
!
no ip domain-lookup
!
isdn switch-type primary-net5
!
!
voice class codec 1
codec preference 1 g729r8
codec preference 2 g711ulaw
codec preference 3 g711alaw
!
!
!
!
!
!
!
controller E1 1/0
pri-group timeslots 1-31
!
controller E1 1/1
!
!
!
!
interface FastEthernet0/0
ip address 192.168.100.2 255.255.255.0
no ip mroute-cache
load-interval 30
no keepalive
speed auto

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 half-duplex
!
interface FastEthernet0/1
ip address 10.1.1.129 255.255.255.0
no ip mroute-cache
duplex auto
speed auto
!
interface Serial1/0:15
no ip address
no logging event link-status
isdn switch-type primary-net5
isdn incoming-voice voice
isdn T321 40000
isdn T203 30000
isdn T306 60000
isdn T310 30000
isdn bchan-number-order ascending
no cdp enable
!
router rip
network 1.0.0.0
network 192.168.100.0
!
ip classless
no ip http server
ip pim bidir-enable
!
dialer-list 1 protocol ip permit
dialer-list 1 protocol ipx permit
!
!
snmp-server packetsize 4096
snmp-server manager
tftp-server nvram
call rsvp-sync
!
voice-port 1/0:15
!
!
mgcp profile default
!
dial-peer cor custom
!
!
!
dial-peer voice 1 pots
destination-pattern 3...
direct-inward-dial
port 1/0:15
prefix 3
!
dial-peer voice 3 voip
destination-pattern 5...
progress_ind setup enable 1
voice-class codec 1
session target ipv4:10.1.1.2

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 dtmf-relay h245-alphanumeric
!
!
line con 0
exec-timeout 0 0
line aux 0
exec-timeout 0 0
line vty 0 4
exec-timeout 0 0
password cisco
login
line vty 5 15
exec-timeout 0 0
login
!
scheduler allocate 3996 1000
!
end

2621_B#

Test Configuration

Figure 2
Test Topology

The above diagram is representative of the various configurations used for testing.

As shown in the diagram above, an Alcatel 4400 PBX was connected via an ISDN E1 PRI link to a Cisco 2621
Gateway, which in turn, was connected to an Ethernet switch. The interoperability testing involved Layers 1, 2 and
3 on the ISDN PRI link between a Cisco 2621 and the PBX.

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 Layer 1 (Physical Layer)
The Alcatel 4400 PBX configuration screen for the E1 trunk interface is reached using both Alcatel Board and
Board\Digital Access menus, setting the E1 physical layer parameters.

Layers 2 & 3 (Q.921 and Q.931)

Layer 2 and 3 packet exchanges were monitored using an Acacia Clarinet protocol analyzer, bridged across the PRI
link in high impedance mode.

Layer 2 Q.921 packets were monitored to ensure that each PBX/2621 software configuration properly exchanged
SABME/UA packets to initialize the ISDN link, and then RR packets were exchanged every 30 seconds.

Layer 3 Q.931 packets were monitored to ensure that the appropriate call setup/teardown packets were exchanged
for each configuration, and that the SETUP packets contained the mandatory Information Elements with the
necessary details, as well as optional IEs such as Calling Name and Number.

Telephone calls were made end-to-end in both directions through the Cisco 2621 Gateway, and a check was made
to ensure that there was an audio path in both directions for each call.

User/Network Settings
The Cisco 2621 Gateway with ISDN switch type setting of primary-net5 supports both protocol sides by using the
isdn protocol-emulate network/user command.

The Alcatel 4400, supports both “USER” (slave) and “NETWORK” (master) protocol sides.

The following options are of particular interest:

• Trunk interface type must be set to PRA2.
• Network/User options are set in the Board/Digital Access Options menu. Network mode must be set to Yes for
(Master/Network) or No - (Slave/User).
• Access Type must be set to T2.
• Q931 signal variant is used to determine Protocol type. This option was set to ISDN all countries.

Test Results

Testing was performed by Test Engineer(s): Samir Batio, October 18, 2001

Test Setup 1
Test configuration:
• PBX1 configured as ETSI, emulates Network
• Cisco 2621 Gateway configured as primary-net5, emulates User

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 Table 1 Test Setup 1 Switch and Gateway Settings

Alcatel 4400
Switch-type /
Protocol-side Cisco 2621_B ISDN switch-type/
Setting Protocol-side Setting

ETSI/Network isdn switch-type

primary-net5 /
isdn protocol-emulate user

Table 2 Basic Calls: (Enbloc Sending)

“Calling “Calling
Number” Name” “Called “Called
Passed to Passed to Number” Name”
Final Final Passed to Passed to
Calls Made Call Comp? Destination? Destination? Orig. Side? Orig. Side? Notes

Phone A to Yes Yes No No1 No 2

Phone C

Phone C to Yes Yes No Yes No

Phone A

1. CallManager is not sending “Connected Number” information in the connect message back to PBX.
2. Calling Name delivery and presentation features are not supported by the Alcatel ISDN PRI Link.

Table 3 Call Transfers: (Supervised Local Transfers)

“Called “Called
Orig. Orig. Number” Name”
“Calling “Calling display on display on
Number” Name” Orig. phone Orig. phone
displayed on displayed on updated updated
Final Dest. Final Dest. after after
Calls Made Call Comp? phone? phone? transfer? transfer? Notes

Phone C to Yes Yes No No No

Phone A Xfr
to Phone B

Phone A to Yes Yes No No No

Phone C Xfr
to Phone D

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 Table 4 Call Conferencing (Local)

“Calling “Calling “Connected “Connected

Number” Name” Number” Name”
passed to passed to updated on updated on
remaining remaining Orig. Caller Orig. Caller
conferee conferee phone phone
when the when the display display
conferencin conferencin when a when a
g phone g phone conferee conferee
Calls Made Call Comp? drops out? drops out? drops out? drops out? Notes

Phone C to Yes (A Drops out) (A Drops out) (A Drops out) (A Drops out)
Phone A, Yes No No No
Phone A conf
Phone B

Phone C to Yes (C Drops out) (C Drops out) (D Drops out) (D Drops out)
Phone A, No No No No
Phone C conf
Phone D

Phone A to Yes (C Drops out) (C Drops out) (C Drops out) (C Drops out)
Phone C, No No No No
Phone C conf
Phone D

Phone A to Yes (A Drops out) (A Drops out) (B Drops out) (B Drops out)
Phone C, No No No No
Phone A conf
Phone B

Table 5 Call Forward (Local)

Final Final
Forwardi Forwardi dest. dest.
Original Original ng ng “Connec “Connec
“Calling “Calling “Called “Called ted ted
Number” Name” Number” Name” Number” Name”
passed to passed to passed to passed to updated updated
Calls Call Final Final Final Final at orig. at orig.
Made Comp? Dest.? Dest.? Dest.? Dest.? side? side? Notes

Phone C Yes Yes No No No No No

to Phone
A fwd to
Phone B

Phone A Yes Yes No No No No No

to Phone
C fwd to
Phone D

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 Test Setup 2
Test configuration:
• PBX1 configured as ETSI, emulates User
• Cisco 2621 Gateway configured as primary-net5, emulates Network

Table 6 Test Setup 2 Switch and Gateway Settings

Alcatel 4400
Switch-type/
Protocol side Cisco 2621_B ISDN Switch-type/
setting Protocol-side Settings

ETSI / User isdn switch-type

primary-net5 /
isdn protocol-emulate network

The test results are identical as in Test Setup 1. Refer to the tables in Test Setup 1 for details.

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