Cisco Smart License Utility

Release Notes

General Information
Cisco Smart License Utility (CSLU) is a Windows-based application that enables customers to administer licenses
and their associated Product Instances from their premises instead of having to directly connect their Smart
Licensed enabled Product Instances to Cisco Smart Software Manager (CSSM) hosted on
https://software.cisco.com/ (Smart Software Licensing).

Obtaining Product Artifacts

See the following sections for instructions on how to download CSLU installation files and documentation.

How to Obtain Product Software

Follow the instructions below to download the installation files for the desired version of the CSLU:
1. Go to https://software.cisco.com/download/home
2. Type "Smart Software Manager" in the browser.
3. Select Smart Software Manager (from the Cloud and Systems Management category).
4. Select Smart License Utility in from the Software Type list.
5. Use the dropdown menu on the left to navigate between different releases. Select the release number
you want. Use the Download button on the right to start downloading the installation files.

How to Obtain Product Information

The following documentation items are available for CSLU:
• CSLU User Guide
• CSLU Installation Guide
• CSLU Release Notes

Americas Headquarters:
Cisco Systems, Inc., 170 West Tasman Drive, San Jose, CA 95134-1706 USA

© 2018-2021 Cisco Systems, Inc. All rights reserved.

 Cisco Smart License Utility 1.1.5
Release Notes

These documents can be easily accessed when downloading .iso or .zip files of a particular release. If you hover
over the green .iso or .zip image, a pop-up containing links to all the relevant documentation items will become
available.

Getting Support with Technical Assistance Center (TAC)

Cisco provides around-the-clock, award-winning technical support services, online and over the phone to all
customers, partners, resellers, and distributors who hold valid Cisco service contracts. To best meet customer’s
needs, TAC offers a wide variety of support options.

Opening a Case about a Product and Service

Follow these steps to open a support ticket for registering products or issues with SSM On-Prem.

NOTE: Please have your Cisco.com User ID, Contract and Serial number(s) ready when you contact Cisco
Support to prevent any delays with your support request.

Step Action

Step 1 Go to: https://mycase.cloudapps.cisco.com/case

Step 2 Once in the Support Case Manager webpage, keep all the default settings and scroll down the
left side of the page and click Open New Case. The Service Options pop-up opens on the left
side of the screen.

Step 3 Select Products and Services.

Step 4 On the right section of the tab screen, click Open Case.

Step 5 Make sure the Request Type is set to Diagnose and Fix, and then scroll down the screen to the
Bypass Entitlement field.

Step 6 In the Bypass Entitlement field, select Software Licensing Issue from the drop-down list.

Step 7 Click Next.

Step 8 In the Describe Problem screen, select the Ask a Question for the Severity level.

Step 9 Enter the Title and Description and all pertinent information.

Step 10 Review the information you entered, and then click Submit Case. You query has been
submitted.

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Release Notes

Opening a Case about a Software Licensing Issue

To open a case for CSSM licensing (software.cisco.com), follow these steps.

NOTE: Please have your Cisco.com User ID, Contract and Serial number(s) ready when you contact Cisco
Support to prevent any delays with your support request.

Step Action

Step 1 Go to: https://mycase.cloudapps.cisco.com/case

Step 2 Once in the Support Case Manager webpage, keep all the default settings and scroll down the
left side of the page and click Open New Case. The Service Options pop-up opens on the left
side of the screen.

Step 3 Select Software Licensing.

Step 4 Scroll down and select the Category that fits your needs.

Step 5 Click Open Case.

Step 7 Enter the Title and Description and all pertinent information in the optional fields.
NOTE: You can also begin a chat using the chat screen on the right side of the screen.

Step 8 Review the information you entered, and then click Submit Case. You license query has been
submitted.

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Release Notes

Smart Software Licensing (software.cisco.com)

Go to Smart Software Manager to track and manage your Smart Licenses.
Under Convert to Smart Licensing, you can convert PAK-based licenses to Smart Licenses (if applicable).

Smart Accounts
Go to the Administration section of Cisco Software Central to manage existing Smart Accounts or to request a new
account from the choices.
• Go to Request Access to an Existing Smart Account for access to your company’s account.
• For training and documentation click here.

Enterprise License Agreements (ELA)

Go to the ELA Workspace to manage licenses from ELA.
Other self-serve licensing functions are available. Please go to our Help page for how-to videos and other
resources.
For urgent requests, please contact us by phone.
To update your case, either send attachments or updates to [email protected] and include the case number in the
Subject line of your email. Please do not include [email protected] in your email with the engineer.

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Release Notes

Release Specifications
The following sections provide information on specific releases’ dates, new features, and bug fixes.

Version 1.1.5
Release Date: 13/10/2021

New Features
Version 1.1.5 introduces the following features:
FRONTEND
• Added the version number of CSLU on the top on Title Bar
• Changed the menu name from "Upload from CSSM" to "Import from CSSM" in Authorization Code
Request option
• Corrected the names of the pop-up boxes title from "Upload Product Instances" to 'Import CSV' when
clicking on the menu 'Import CSV'
• Corrected the names of the pop-up boxes title from "Upload From Cisco" to 'Import from CSSM' when
clicking on the menu 'Import from CSSM'
• Added Tooltip message to 'Rum Upload Interval'
• UI Notifications have been updated for latest device Smart Agent 5.3 and above.
Notifications for Devices Below 5.3 Notifications for Devices Above 5.3

1 Usage report from product instance Sync request from product instance

Usage report acknowledgement to product Sync response acknowledgement to product

2
instance instance

3 Usage report uploaded to CSSM Sync request uploaded to CSSM

4 Acknowledgement received from CSSM Sync response received from CSSM

5 Authorization message sent by product instance Sync request from product instance

6 Authorization message received from CSSM Sync response received from CSSM

BACKEND
• Add export to CSSM support for sync requests.

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Release Notes

Fixes
Version 1.1.5 introduces the following bug fixes:

FRONTEND
• Made a few changes to Tooltips and formatting of UI messages and a few texts
• Changed the Shortcut of Preferences menu option from 'Ctrl+Comma' to 'Ctrl+Shift+P'
• Changed the Shortcut of Reload menu option from 'Ctrl+Comma' to 'Ctrl+Shift+R'
• Changed the Shortcut of Quit menu option from 'Ctrl+Comma' to 'Ctrl+Shift+Q'
• Removed ellipsis from Preferences Menu, Actions For Selected button, Collect Usage button
• Changed the text from "Login" to "Log in", "Logout" to "Log Out", "User Name" to "Username"
• Changed 'Default Connect Method' to 'Default Connection Method'

Known Issues
None

Version 1.1.4
FRONTEND
• A new pop-up message when 'Export to CSSM' command is run and tar.gz file is downloaded on the user's
system.
BACKEND
• Added DLC support for the latest C agent device.

Version 1.1.3
New Features
Version 1.1.3 introduces the following features:
FRONTEND
• Windows: All users installation supported.
• Notification in UI when a user tries to remove Product Instance, the user is logged in, but empty or invalid
SA/VA accounts are selected.
• Remove button text change and force the Delete option for Remove Product Instance when CSSM is
offline (or user is not logged in).
• New sync messages for 5.3.8 device for Push mode.
BACKEND
• Handle sync requests in the CSLU’s UI.

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Release Notes

Version 1.1.2
New Features
Version 1.1.2 introduces the following features:
FRONTEND
• Fix for deleting the device from CSSM when PI is removed from CSLU.
BACKEND
• CSLU to CSSM connection via Proxy Server.
• Fix for deleting the device from CSSM when PI is removed from CSLU.

Fixes
Version 1.1.2 introduces the following bug fixes:
FRONTEND
• Handling JavaScript UI exceptions for Windows and Linux.
BACKEND
• Fixed a bug for PUSH Rum Ack 'Struct Not OK '.
• UploadSyncRequest handles IP Address instead of UDI.

Version 1.1.1
New Features
Version 1.1.1 introduces the following features:
FRONTEND
• Linux: handling uninstall and upgrade in Debian and RHEL.
BACKEND
• Vulnerability fix for FIPS compliance in CSLU.
• Enhancing standalone and HA sync messages.

Fixes
Version 1.1.1 introduces the following bug fixes:
FRONTEND
• CSLU blank message error after PUSH completion.
• Bug fix for syncing the UI alert message with the device.
BACKEND
• CSLU blank message error after PUSH completion.
• Bug fix for syncing the UI alert message with the device.

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Release Notes

Version 1.1.0
New Features
Version 1.1.0 introduces the following features:
FRONTEND
• Extend "send to CSSM" functionality to include all payloads (for example: auth return and auth requests);
previous version only sent usage reports.
• Addition of New tab on UI “Data” on right of “Product Instances” Tab
• Windows - Menu modifications as per the following table:

• Linux - CSLU made compatible with Linux in the following formats:

o .deb file format for Debian distros
o .rpm file format for RHEL distros
• Added a new field in UI ("Rum Upload Interval") so that users can specify the fetch device interval as per
their requirements.
• Displaying an error if Rum Upload Interval is greater than the defined policy value.
• Upgrading CSLU and retaining data after the upgrade.

BACKEND
• Extend "send to CSSM" functionality to include all payloads (for example: auth return and auth requests);
previous version only sent usage reports.
• Deletion of usage reports based on auto delete interval (added a new field in the CSLU configuration file).

Fixes
Version 1.1.0 introduces the following bug fixes:
FRONTEND
• Fixed the Delete functionality in UI for Product Instance List.
BACKEND
• Changed suffix and prefix for password encryption.

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