U PJT Washer MD Sehc Dc68 04220q 00 en
U PJT Washer MD Sehc Dc68 04220q 00 en
U PJT Washer MD Sehc Dc68 04220q 00 en
User manual
WW9*T******/WW8*T******/WW7*T******
Safety information 4
English
Installation 14
What’s included 14
Installation requirements 16
Step-by-step installation 18
Operations 35
Control panel 35
Operating a cycle 37
Cycle overview 38
Additional functions 41
System functions 44
Special features 46
SmartThings 49
Open Source Announcement 50
Maintenance 51
Drum clean+ 51
Emergency drain 52
Cleaning 53
Defrosting your washing machine 57
Care against an extended time of disuse 57
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Information codes 62
Specifications 65
Fabric care chart 65
Protecting the environment 66
Specification sheet 67
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WARNING
To reduce the risk of fire, electric shock, or injury to persons when using
your appliance, follow basic precautions, including the following:
1. This appliance is not to be used by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience
and knowledge, unless they have been given supervision or
instruction concerning use of the appliance by a person responsible
for their safety.
2. For use in Europe: This appliance can be used by children aged from
8 years and above and persons with reduced physical, sensory or
mental capabilities or lack of experience and knowledge if they have
been given supervision or instruction concerning use of the appliance
in a safe way and understand the hazards involved. Children shall not
play with the appliance. Cleaning and user maintenance shall not be
made by children without supervision.
3. Children should be supervised to ensure that they do not play with
the appliance.
4. If the supply cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified persons in order
to avoid a hazard.
5. The new hose-sets supplied with the appliance are to be used and old
hose-sets should not be reused.
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7. For use in Europe: Children of less than 3 years should be kept away
unless continuously supervised.
8. CAUTION: In order to avoid a hazard due to inadvertent resetting of
the thermal cut-out, this appliance must not be supplied through an
external switching device, such as a timer, or connected to a circuit
that is regularly switched on and off by the utility.
9. This appliance is intended to be used in household only and it is not
intended to be used such as:
–– staff kitchen areas in shops, offices and other working
environments;
–– farm houses;
–– by clients in hotels, motels and other residential type
environments;
–– bed and breakfast type environments;
–– areas for communal use in blocks of flats or in launderettes.
Critical installation warnings
WARNING
The installation of this appliance must be performed by a qualified technician or service company.
• Failure to do so may result in electric shock, fire, an explosion, problems with the appliance, or injury.
The appliance is heavy, therefore take care when lifting it.
Plug the power cord firmly into a wall socket that meets local electrical specifications. Use the socket for
this appliance only, and do not use an extension cord.
• Sharing a wall socket with other appliances using a power strip or extending the power cord may result
in electric shock or fire.
• Ensure that the power voltage, frequency, and current are the same as those of the product
specifications. Failure to do so may result in electric shock or fire.
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• Unplug the power plug and clean it with a dry cloth.
• Failure to do so may result in electric shock or fire.
Plug the power plug into the wall socket so that the cord is running towards the floor.
• If you plug the power plug into the socket in the opposite direction, the electric wires within the cable
may be damaged and this may result in electric shock or fire.
Keep all packaging materials out of the reach of children as these may be dangerous.
• If a child places a bag over its head, it may suffocate.
When the appliance, power plug or power cord is damaged, contact your nearest service centre.
This appliance must be properly grounded.
Do not ground the appliance to a gas pipe, plastic water pipe, or telephone line.
• This may result in electric shock, fire, an explosion, or problems with the appliance.
• Never plug the power cord into a socket that is not grounded correctly and make sure that it is in
accordance with local and national regulations.
Do not install this appliance near a heater or any inflammable material.
Do not install this appliance in a humid, oily or dusty location, or in a location exposed to direct sunlight or
water (rain drops).
Do not install this appliance in a location exposed to low temperatures.
• Frost may cause the tubes to burst.
Do not install this appliance in a location where gas may leak.
• This may result in electric shock or fire.
Do not use an electric transformer.
• This may result in electric shock or fire.
Do not use a damaged power plug, damaged power cord, or loose wall socket.
• This may result in electric shock or fire.
Do not pull or excessively bend the power cord.
Do not twist or tie the power cord.
Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power
cord between objects, or push the power cord into the space behind the appliance.
• This may result in electric shock or fire.
Do not pull the power cord when unplugging the power plug.
• Unplug the power plug by holding the plug.
• Failure to do so may result in electric shock or fire.
This appliance should be positioned so that the power plug, the water supply taps, and the drain pipes are
accessible.
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Following the repair by a non-authorized service provider, self-repair or non-professional repair of the
product, Samsung is not liable for any damage to the product, any injury or any other product safety issue
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caused by any attempt to repair the product which does not carefully follow these repair and maintenance
instructions. Any damage to the product caused by an attempt to repair the product by any person other
than a Samsung certified service provider will not be covered by the warranty.
Installation cautions
CAUTION
This appliance should be positioned in such a way that the power plug is easily accessible.
• Failure to do so may result in electric shock or fire due to electric leakage.
Install your appliance on a solid, level floor that can support its weight.
• Failure to do so may result in abnormal vibrations, movement, noise, or problems with the appliance.
If the appliance is flooded, turn off the water & power supplies immediately and contact your nearest
service centre.
• Do not touch the power plug with wet hands.
• Failure to do so may result in electric shock.
If the appliance generates a strange noise, a burning smell, or smoke, unplug the power cord immediately
and contact your nearest service centre.
• Failure to do so may result in electric shock or fire.
In the event of a gas leak (such as propane gas, LP gas, etc.), ventilate immediately without touching the
power plug. Do not touch the appliance or power cord.
• Do not use a ventilating fan.
• A spark may result in an explosion or fire.
Remove the washing machine door lever before disposing the appliance.
• If trapped inside the appliance, children may suffocate to death.
Make sure to remove the packaging (sponge, styrofoam) attached to the bottom of the washing machine
before using it.
Do not wash items contaminated with gasoline, kerosene, benzene, paint thinner, alcohol or other
inflammable or explosive substances.
• This may result in electric shock, fire, or an explosion.
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• Water flowing out of the washing machine may result in burns or cause the floor to be slippery. This may
result in injury.
• Opening the door by force may result in damage to the appliance or injury.
Do not touch the power plug with wet hands.
• This may result in electric shock.
Do not turn the appliance off by unplugging the power cord while an operation is in progress.
• Plugging the power cord into the wall socket again may cause a spark and result in electric shock or fire.
Do not let children climb in or onto the appliance.
• This may result in electric shock, burns or injury.
Do not insert your hand or a metal object under the washing machine while it is operating.
• This may result in injury.
Do not unplug the appliance by pulling the power cord. Always grip the plug firmly and pull it straight out
of the outlet.
• Damage to the power cord may cause a short-circuit, fire and/or electric shock.
Do not attempt to repair, disassemble, or modify the appliance yourself.
• Do not use a fuse (such as copper, steel wire, etc.) other than a standard fuse.
• When the appliance needs to be repaired or reinstalled, contact your nearest service centre.
• Failure to do so may result in electric shock, fire, problems with the appliance, or injury.
If the water supply hose comes loose from the water tap and floods the appliance, unplug the power cord.
• Failure to do so may result in electric shock or fire.
Unplug the power cord when the appliance is not being used for long periods of time or during a thunder or
lightning storm.
• Failure to do so may result in electric shock or fire.
If any foreign substance enters into the appliance, unplug the power cord and contact your nearest
Samsung Customer Service.
• This may result in electric shock or fire.
Do not let children (or pets) play in or on your washing machine. The washing machine door does not open
easily from the inside and children may be seriously injured if trapped inside.
Usage cautions
CAUTION
When the washing machine is contaminated by a foreign substance such as detergent, dirt, food waste,
etc., unplug the power cord and clean the washing machine using a damp, soft cloth.
• Failure to do so may result in discolouration, deformation, damage, or rust.
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The front glass may be broken by a strong impact. Take care when using the washing machine.
• If the glass is broken, it may result in injury.
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Open the water tap slowly after a long period of non-use, water supply failure, or when reconnecting the
water supply hose.
• The air pressure in the water supply hose or the water pipe may damage a part of the appliance or result
in a water leak.
If a draining error occurs during an operation, check if there is a draining problem.
• If the washing machine is used when it is flooded because of a draining problem, it may result in electric
shock or fire.
Insert the laundry into the washing machine completely so that the laundry does not get caught in the
door.
• If laundry gets caught in the door, it may result in damage to the laundry or the washing machine, or
result in a water leak.
Turn the water supply off when the washing machine is not being used.
• Ensure that the screws on the water supply hose connector are properly tightened.
Ensure that the rubber seal and front door glass are not contaminated by a foreign substance (e.g. waste,
thread, hair, etc.).
• If a foreign substance is caught in the door or the door is not completely closed, it may cause a water
leak.
Open the water tap and check if the water supply hose connector is firmly tightened and that there is no
water leak before using the appliance.
• If the screws on the water supply hose connector are loose, it may result in a water leak.
The appliance you have purchased is designed for domestic use only.
Using the appliance for business purposes qualifies as an appliance misuse. In this case, the appliance will
not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to
Samsung for malfunctions or damages resulting from such misuse.
Do not stand on the appliance or place objects (such as laundry, lighted candles, lighted cigarettes, dishes,
chemicals, metal objects, etc.) on the appliance.
• This may result in electric shock, fire, problems with the appliance, or injury.
Do not spray volatile material such as insecticide onto the surface of the appliance.
• As well as being harmful to humans, this may result in electric shock, fire or problems with the
appliance.
Do not place objects that generate electromagnetic fields near the washing machine.
• This may result in injury due to a malfunction.
Water drained during a high-temperature wash or drying cycle is hot. Do not touch the water.
• This may result in burns or injury.
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Do not wash, spin, or dry water-proof seats, mats, or clothing (*) unless your appliance has a special cycle
for washing these items.
(*): Woollen bedding, rain covers, fishing vests, ski pants, sleeping bags, diaper covers, sweat suits, and
bicycle, motor cycle and car covers, etc.
• Do not wash thick or hard mats even if the washing machine mark is on the care label. This may result in
injury or damage to the washing machine, walls, floor, or clothing due to abnormal vibrations.
• Do not wash throw rugs or doormats with rubber backing. The rubber backing may come off and stick to
inside the drum, and this may result in malfunction such as a drainage error.
Do not operate the washing machine when the detergent drawer is removed.
• This may result in electric shock or injury due to a water leak.
Do not touch the insides of the drum during or just after drying as it is hot.
• This may result in burns.
The door glass becomes hot during washing and drying. Therefore, do not touch the door glass.
Also, do not allow children to play around the washing machine or touch the door glass.
• This may result in burns.
Do not insert your hand into the detergent drawer.
• This may result in injury as your hand may be caught by the detergent input device.
Remove the liquid detergent guide (applicable models only) when using powdered detergent.
• If not, water may leak through the front of the detergent drawer.
Do not place any objects (such as shoes, food waste, animals) other than laundry into the washing machine.
• This may result in damage to the washing machine, or injury and death in the case of pets due to the
abnormal vibrations.
Do not press the buttons using sharp objects such as pins, knifes, fingernails, etc.
• This may result in electric shock or injury.
Do not wash laundry contaminated by oils, creams or lotions usually found in skincare shops or massage
clinics.
• This may cause the rubber seal to become deformed and result in a water leak.
Do not leave metal objects such as safety pins, hair pins or bleach in the drum for long periods of time.
• This may cause the drum to rust.
• If rust starts appearing on the surface of the drum, apply a (neutral) cleansing agent to the surface and
use a sponge to clean it. Never use a metal brush.
Do not use dry cleaning detergent directly and do not wash, rinse, or spin laundry contaminated by dry
cleaning detergent.
• This may result in spontaneous combustion or ignition due to the heat from the oxidation of the oil.
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Correct Disposal of This Product (Waste Electrical & Electronic Equipment)
(Applicable in countries with separate collection systems)
This marking on the product, accessories or literature indicates that the product and
its electronic accessories (e.g. charger, headset, USB cable) should not be disposed
of with other household waste at the end of their working life. To prevent possible
harm to the environment or human health from uncontrolled waste disposal, please
separate these items from other types of waste and recycle them responsibly to
promote the sustainable reuse of material resources.
Household users should contact either the retailer where they purchased this product,
or their local government office, for details of where and how they can take these
items for environmentally safe recycling.
Business users should contact their supplier and check the terms and conditions of
the purchase contract. This product and its electronic accessories should not be mixed
with other commercial wastes for disposal.
For more information on safe disposal and recycling, visit our website www.samsung.com or contact our
Helpline numbers on the last page.
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What’s included
Make sure all the parts are included in the product package. If you have a problem with the washing
machine or the parts, contact a local Samsung customer centre or the retailer.
01
02
03
10
04
05
11
12
06
13
07
08
09
13 Levelling feet
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Spanner Bolt caps Hose guide
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Installation requirements
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be installed on a solid floor. Wood floors may need
to be reinforced to minimise vibration and/or Sides 25 mm
unbalanced loads. Carpeting and soft tile surfaces Top 25 mm
do not resist vibration well and may cause the
Rear 50 mm
washing machine to move slightly during the spin
cycle. Front 550 mm
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Step-by-step installation
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CAUTION
Do not remove the screw (A) that fixes the hose clip.
2. Using the supplied spanner, loosen all the shipping
bolts by turning them anticlockwise.
NOTE
You must keep the shipping bolts for future use.
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1. Gently slide the washing machine into position.
Excessive force may damage the levelling feet.
2. Level the washing machine by manually adjusting the
levelling feet.
CAUTION
When installing the product make sure the levelling feet
is not pressing the power cord.
CAUTION
Make sure all the levelling feet are seating on the floor surface to avoid the washing machine from moving
or generating noise due to vibration. Then, check if the washing machine is rocking. If the washing machine
is not rocking, tighten the nuts.
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The provided water hose may differ depending on the model. Please follow the instruction according to the
provided water hose.
3. Slowly open the water tap and check if there are any
leaks around the connection areas. If there are water
leaks, repeat step 1 and 2.
WARNING
If there is a water leak, stop operating the washing machine and disconnect it from the electrical supply.
Then, contact a local Samsung service centre in case of a leak from the water hose, or contact a plumbing
technician in case of a leak from the water tap. Otherwise, this may cause electric shock.
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pressure hose.
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part (D). The hose fits into the adaptor with a clicking
sound.
D
NOTE
• After connecting the water hose to the adaptor, pull the water hose down to check if it is connected
properly.
• Use a popular type of water taps. If the tap is square-shaped or too big, remove the spacer ring before
inserting the tap into the adaptor.
1. Connect the red end of the hot water hose to the hot
water inlet on the back of the machine.
2. Connect the other end of the hot water hose to the
hot water tap.
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The aqua stop hose alerts users of a risk of water leaks.
It senses the water flow and turns red on the centre
indicator (A) in case of a leak.
NOTE
The end of the aqua stop hose must be fitted to the water tap and not the machine.
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In a drain pipe
The drain pipe should be between 60 cm and 90 cm high
(*). It is advisable to use a 65 cm high vertical pipe.
• To ensure the drain hose stays in position, use the
plastic hose guide provided (see the figure).
• To prevent the siphoning of water flow during
drainage, make sure to insert the drain hose 15 cm in
the drain pipe.
• To prevent the drain hose from moving around,
secure the hose guide to the wall.
Drain standpipe requirements:
• Minimum diameter of 5 cm
• Minimum carry-away capacity of 60 litres per minute
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The drain pipe branch must be above the sink siphon
so that the end of the hose is at least 60 cm above the
ground.
(*) : 60 cm
CAUTION
Remove the lid on the sink drain pipe branch before
connecting the drain pipe to it.
STEP 6 Power on
Plug the power cord into a wall socket that is correctly rated, grounded, and protected by a fuse or circuit
breaker. Then, tap and hold for 3 seconds to turn on the washing machine.
NOTE
Door latch (lever) (A) is originally designed to be loose
a little, because it may makes the door latch be inserted
into the door more easily.
NOTE
If the door is locked during installation, plug the power cord, and turn on the power. The door will unlock.
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Initial setup
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• When you turn on the washing machine for the first time, the screen shows the initial setup process.
Follow the on-screen instructions to complete it.
• Initial setup will not repeat after you’ve finalized it. In order to finalize the initial setup, you must run a
wash cycle at least once.
• The initial setup includes language selection, calibration, and a brief tutorial.
• Tap or turn the Navigation dial to skip to the next screen.
Run Calibration
• Initial setup includes the calibration process which comes after the language selection. You must
proceed calibration before using the washing machine.
• Empty the drum, and then tap and hold to start calibration.
• When calibration is complete, power turns off and then turns on automatically.
• If you want to proceed calibration again, tap and hold for 3 seconds to enter the system function and
select Calibration.
04 Tutorial
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STEP 1 Sort
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Do not overload the washing machine. Overloading may cause the washing machine to not wash properly.
For the load capacity for the type of clothing, see page 38.
NOTE
When washing bedding or bedding covers, the wash time may be lengthened or the spin efficiency may be
reduced. For bedding or bedding covers, the recommended maximum spin cycle speed is 800 rpm, and the
load capacity is 2.0 kg or less.
CAUTION
• Unbalanced laundry may reduce the spinning performance.
• Make sure the laundry is fully inserted in the drum and not caught in the door.
• Do not slam the door. Close the door gently. Otherwise, the door may not be closed properly.
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1. Put the capsule in the bottom of the empty drum
towards the rear.
CAUTION
For cycles using cold water or cycles that complete in less than one hour, the capsule may not dissolve
completely.
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The manual dispenser models provide a three-compartment dispenser: the left compartment for the main
wash, the centre for fabric softeners, and the right for the preliminary wash.
CAUTION
Do not use the following types of detergent in the drawer:
• Tablet, capsule, ball, or net types.
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compartment. Do not exceed the max line.
CAUTION
• Do not apply powder detergent to the liquid
detergent container.
• Concentrated fabric softener must be diluted with
water before applied.
• Do not apply main-wash detergent to the softener
compartment.
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Control panel
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04
02
01 03 10
05 06 07 08 09
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Tap and hold to enter pairing mode to connect to the SmartThings app.
10 Smart Control • When the Smart Control function is activated, you can control your washing
machine remotely using the SmartThings app on your smartphone or tablet
(Android or iOS).
Icon descriptions
Wi-Fi • This icon indicates that the washing machine is connected to Wi-Fi.
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2
1 6
5 3 4
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Cycle overview
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• For shirts, blouses that are made of cotton, synthetic
Shirts 2
fiber.
Towels • For bath towels, washcloths, and mats. 4
• Cotton and linen fabric which have been in direct
contact with the skin, such as underwear.
• For optimum hygiene results select a temperature of
Hygiene Steam 4
60 °C or above.
• Steam cycles feature allergy care and bacteria
elimination (sterilize).
• Featuring a high-temperature wash and extra rinses
Baby Care 4
to help remove the remaining detergent effectively.
• Featuring an additional rinse process after applying
Rinse+Spin Max
fabric softener to the laundry.
• For draining the water inside the drum and running
Drain/Spin an additional spin process to effectively remove Max
moisture from laundry.
• Cleans the drum by removing dirt and bacteria from
it.
Drum Clean+ • Cleans the rubber door gasket by removing dirt from
(WW**T9*****, the gasket.
WW**T8*****, • Perform once every 40 washes with no detergent or
-
WW**T7*****, bleach applied. Notification message appears after
WW**T6***** models every 40 washes.
only) • Make sure the drum is empty.
• Do not use any cleaning agents for cleaning the
drum.
• Cleans the drum by removing dirt and bacteria from
it.
• Perform once every 40 washes with no detergent or
Drum Clean
bleach applied. Notification message appears after
(WW**T5***** model -
every 40 washes.
only)
• Make sure the drum is empty.
• Do not use any cleaning agents for cleaning the
drum.
Cloudy Day • For optimum spin drying at high humid condition. Max
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Using Additional Functions
1. Tap .
2. Turn the Navigation dial to select the desired additional function.
3. Tap to change the selected function’s settings or start the function.
NOTE
• To return to the main screen, tap again or turn the Navigation dial to select Back and tap .
• If the selected function is not supported, the "This function is currently not supported" message is
displayed, and the button is not activated.
• When you select an additional function, a brief help message appears for the first ten times of use.
Prewash
You can add a preliminary washing cycle before the main wash cycle.
1. Select a cycle and change the cycle settings as necessary.
2. Tap .
3. Turn the Navigation dial to select Prewash, and then tap .
4. Tap and hold .
Intensive
For badly soiled laundry. The operation time for each cycle is longer than normal.
1. Select a cycle and change the cycle settings as necessary.
2. Tap .
3. Turn the Navigation dial to select Intensive, and then tap .
4. Tap and hold .
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My Cycles
Add or remove cycles to create a personal cycle list.
1. Tap .
2. Turn the Navigation dial to select My Cycles, and then tap .
-- You can only edit a cycle to create a personal cycle when the washing machine is not operating.
3. Turn the Navigation dial to select a desired cycle.
4. Tap to add or remove the selected cycle.
-- Addition and removal of the course is saved automatically.
5. Once you finish creating My Cycles, tap to return to the cycles screen.
NOTE
• The Eco 40-60 and Drum Clean+ cycles cannot be removed from the cycles list.
• You can also edit My Cycles in the SmartThings app.
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between 1 to 24 hours (in 1 hour increments). The hour displayed indicates the time the wash will finish.
1. Select a cycle and change the cycle settings as necessary.
2. Tap .
3. Turn the Navigation dial to select Delay End, and then tap .
4. Turn the Navigation dial to select the desired time, and then tap .
5. Tap and hold .
-- Status shows in the display and the washing machine tumbles the drum to sense the weight of the
load (if load sensing is preset for the selected cycle). When load sensing is complete, the display
shows the remaining time until the end of the wash cycle.
-- To cancel Delay End, tap to restart the washing machine.
Real-life case
You want to finish a two-hour cycle 3 hours later from now. For this, you add the Delay End option to
the current cycle with the 3-hour setting, and press Start/Pause at 2:00 p.m. Then, what happens? The
washing machine starts operating at 3:00 p.m., and ends at 5:00 p.m. Provided below is the time line for
this example.
Child Lock
To prevent children or infants from accidentally starting or setting the washing machine, Child Lock locks
all buttons except for and .
1. Tap .
2. Turn the Navigation dial to select Child Lock, and then tap .
3. Tap to select On or Off.
-- The Child Lock icon turns on when the function is on.
NOTE
• When Child Lock is on, all buttons are disabled except for and . The washing machine door also
locks.
• Tapping a button while Child Lock is on triggers an alarm with the “Child Lock On” message.
• You cannot open the door after a wash cycle when the Child Lock is on. Turn the function off before
opening the door to take out the laundry.
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System functions
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AI Pattern
This function saves frequently used cycles and settings. When you turn the function on, the washing
machine remembers the cycles you use most and their settings (Temp., Rinse, Spin) and displays them in
frequency order.
1. Tap and hold for 3 seconds.
2. Turn the Navigation dial to select AI Pattern, and then tap .
3. Tap to select On or Off.
-- The default setting is On. Set it to Off if you do not want to use this function.
-- When you turn off the function, all the saved data resets.
Alarm
You can turn on or off the sound from the washing machine. When this function is set to Off, the AddWash
alarm, the melody of cycle completion, and the power-off beep does not sound. However, the other sounds
stay active.
1. Tap and hold for 3 seconds.
2. Turn the Navigation dial to select Alarm, and then tap .
3. Tap to select On or Off.
-- The default setting is On.
NOTE
The setting remains unchanged even if you restart the washing machine.
Calibration
You can run calibration again for accurate weight detection.
1. Tap and hold for 3 seconds.
2. Turn the Navigation dial to select Calibration, and then tap .
-- Calibration does not start if the door is not closed properly.
-- The drum rotates clockwise and anticlockwise for about 3 minutes.
3. When calibration is complete, the “Calibration complete” message appears on the display and the
washing machine turns off automatically.
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1. Tap and hold for 3 seconds.
2. Turn the Navigation dial to select Wi-Fi, and then tap .
3. Tap to select On or Off.
-- The washing machine's Wi-Fi is off as a factory default setting. However, the washing machine's
Wi-Fi turns on automatically when you turn on the washing machine for the first time. Then, the final
Wi-Fi setting maintains regardless of the washing machine power status.
-- Once you turn on the washing machine's Wi-Fi and connect to a network, the washing machine
remains connected to the network even when you turn off the power.
-- The Wi-Fi indicates that the washing machine is connected to the router through the Wi-Fi
connection.
Language
You can change the system language.
1. Tap and hold for 3 seconds.
2. Turn the Navigation dial to select Language, and then tap .
3. Turn the Navigation dial to select the desired language, and then tap .
Factory Reset
You can reset the washing machine.
1. Tap and hold for 3 seconds.
2. Turn the Navigation dial to select Factory Reset, and then tap .
-- Your washing machine resets to the factory setting.
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Special features
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NOTE
The water inside the drum does not leak if the AddWash door is closed properly. Water drops may form
around the AddWash door, but water will not leak from inside the drum. This is normal.
CAUTION
• Do not open the AddWash door if suds have formed inside the drum that rise above the level of the
Addwash door.
• Do not attempt to open the AddWash door while the machine is operating without first tapping and
holding . Please note that the AddWash door can be opened unintentionally (without tapping and
holding ) when the wash is complete.
• Do not add an excessive load through the AddWash door. Performance may be degraded.
• Do not use the lower area of the AddWash door as a handle. Your fingers may be caught.
• Make sure that no laundry is caught in the AddWash door.
• Keep your pets out of the washing machine, especially the AddWash door.
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door has cooled and formed water drops on the surface.
• When the AddWash door closes, the door seals up and no water can leak. However, you may encounter
what appears to be water leak around the door - some residual water remaining around the AddWash
door may form water drops. This is normal.
• Neither the main door nor the AddWash door can be opened when the water temperature is over 50 °C.
If the water level inside the drum is over a certain point, the main door cannot be opened.
• If an information code of "AddWash door is open" appears on the display, see the Information codes
section for further actions.
• Keep the AddWash door and its surroundings clean at all times. Debris or detergent on or around the
seals of the AddWash door may cause a leak.
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• If the washing machine's Wi-Fi is not connected to an AP (access point), the Wi-Fi will turn off when you
turn of the power.
English
Stay Connect
Set up the Stay Connect function in your SmartThings app to keep Smart Control turned on at the end of a
cycle. Your washing machine stays connected to the app so you can send additional instructions, whether
you are at home or away.
1. If you turn on the Stay Connect function on the SmartThings app, the washing machine will stay in
standby power saving mode after completing a cycle.
-- The Stay Connect function will remain active for up to 7 days if the door remains closed.
2. When the Stay Connect function is active, the Smart Control, Door Lock, and Wi-Fi icons are illuminated
on your washing machine display.
3. You can conveniently control your washing machine, adding rinse, spin or dry cycles using the
SmartThings app.
NOTE
• The washing machine switches to standby power saving mode when operation is paused even if the
machine is not connected to the SmartThings app.
• In some circumstances, only the Door Lock icon may be illuminated.
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Wi-Fi connection
On your smartphone or tablet, go to Settings and turn on the wireless connection and select an AP (Access
Point).
• This appliance supports the Wi-Fi 2.4 GHz protocols.
Download
On an app market (Google Play Store, Apple App Store, Samsung Galaxy Apps), find the SmartThings app
with a search term of “SmartThings”. Download and install the app on your device.
NOTE
The app is subject to change without notice for improved performance.
Log in
You must first log into SmartThings with your Samsung account. To create a new Samsung account, follow
the instructions on the app. You don’t need a separate app to create your account.
NOTE
If you have a Samsung account, use the account to log in. A registered Samsung smartphone or tablet user
automatically logs in.
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The software included in this product contains open source software. You may obtain the complete
corresponding source code for a period of three years after the last shipment of this product by contacting
our support team via http://opensource.samsung.com (Please use the “Inquiry” menu.)
It is also possible to obtain the complete corresponding source code in a physical medium such as a CD-
ROM; a minimal charge will be required.
The following URL http://opensource.samsung.com/opensource/SMART_AT_051/seq/0 leads to the
open source license information as related to this product. This offer is valid to anyone in receipt of this
information.
NOTE
When Wi-Fi is activated, the energy consumption increases in comparison to the values specified in the
indicative information.
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Drum clean+
English
Perform this cycle regularly to clean the drum by removing bacteria from it. This cycle heats the water
between 60 °C and 70 °C, and it also removes accumulated dirt from the rubber door gasket.
1. Tap .
2. Turn the Navigation dial to select Drum Clean+.
3. Tap and hold .
CAUTION
• Do not use any cleaning agents for cleaning the drum. Chemical residue in the drum may cause damage
to the laundry or the drum of the washing machine.
• To prevent limescale, add the proper amount of detergent according to your local water hardness or add
a water softener additive together with the detergent.
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Emergency drain
English
In case of a power failure, drain the water inside the drum before taking out the laundry.
B
NOTE
Use a spacious container because the water in the drum
may be more than expected.
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Surface of the washing machine
Use a soft cloth with a nonabrasive household detergent. Do not spray water onto the washing machine.
CAUTION
• Do not apply force on the AddWash door. It may break.
• Do not leave the AddWash door open while the machine is operating.
• Do not put heavy objects on the AddWash door at any time.
• To prevent physical injury, do not touch the AddWash door while the drum is rotating.
• Do not open the AddWash door while the machine is operating. This may cause physical injury.
• Do not manipulate the feature panel while the AddWash door is open. This may cause physical injury or
system failure.
• Do not input objects other than laundry.
• Do not input bulky items to the drum through the AddWash door.
• Do not pull out the rubber packing of the AddWash door when cleaning. This may cause damage.
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Mesh filter
Clean the mesh filter of the water hose once or twice a year.
English
4. Use pliers to pull out the mesh filter from the inlet
valve.
5. Submerge the mesh filter deeply in water so that the
threaded connector is also submerged.
6. Dry the mesh filter completely in the shade.
7. Reinsert the mesh filter into the inlet valve, and
reconnect the water hose to the inlet valve.
8. Open the water tap.
NOTE
If the mesh filter is clogged, an information code of “Check water supply” appears on the screen.
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reduce the bubble effect.
NOTE
• Some debris filters feature a safety knob that is
designed to prevent accidents by children. To open
the safety knob of the debris filter, push in and turn
it anticlockwise. The spring mechanism of the safety
knob helps open the filter.
• To close the safety knob of the debris filter, turn it
clockwise. The spring makes a rattling sound, which
is normal.
NOTE
If the pump filter is clogged, an information code of “Check drainage” appears on the screen.
CAUTION
• Make sure the filter knob is closed properly after cleaning the filter. Otherwise, this may cause a leak.
• Make sure the filter is inserted properly after cleaning it. Otherwise, this may cause an operational
failure or a leak.
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Detergent drawer
English
NOTE
To remove remaining detergent, perform the Rinse+Spin cycle with the drum being empty.
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The washing machine may freeze when it drops below 0 °C.
1. Turn off the washing machine, and unplug the power cord.
2. Pour warm water over the water tap to loosen the water hose.
3. Disconnect the water hose, and soak it in warm water.
4. Pour warm water into the drum and leave it for about 10 minutes.
5. Reconnect the water hose to the water tap.
NOTE
If the washing machine still doesn’t operate normally, repeat the above steps until it operates normally.
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Checkpoints
If you encounter a problem with the washing machine, first check the table below and try these
suggestions.
Problem Action
• Make sure the washing machine is plugged in.
• Make sure the door is properly closed.
• Make sure the water taps are open.
• Tap and hold to start the washing machine.
• Make sure Child Lock is not activated.
• Before the washing machine starts to fill, it will make a series of clicking
noises to check the door lock and will do quick drain.
• Check the fuse or reset the circuit breaker.
• Check if power is supplied properly.
Does not start. • Low voltage detected.
-- Check if the power cord is plugged in.
• Make sure laundry is not caught in the door.
• The “AddWash door is open” message appears when you open the
AddWash door without tapping and holding . If this happens, do one of
the following:
• Press the AddWash door to close properly. Then, tap and hold and try
again.
• To add laundry, open the AddWash door and put in laundry. close the
AddWash door completely. Then, tap and hold to resume operation.
• Fully open the water tap.
• Make sure the door is properly closed.
• Make sure the water supply hose is not frozen.
Water supply is
• Make sure the water supply hose is not kinked or clogged.
insufficient, or no water
• Make sure there is sufficient water pressure.
is supplied.
• Make sure that the cold water tap and the hot water tap are properly
connected.
• Clean the mesh filter as it may be clogged.
• Make sure the washing machine is running with sufficient water pressure.
• Make sure the detergent is added to the centre of the detergent drawer.
After a cycle, detergent
• Make sure the rinse cap is inserted properly.
remains in the
• If using granular detergent, make sure the detergent selector is in the
detergent drawer.
upper position.
• Remove the rinse cap and clean the detergent drawer.
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• Make sure the washing machine is installed on a level, solid floor that is
not slippery. If the floor is not level, use the levelling feet to adjust the
height of the washing machine.
• Make sure the shipping bolts are removed.
• Make sure the washing machine is not in contact with any other object.
• Make sure the laundry load is balanced.
• The motor can cause noise during normal operation.
Excessive vibrations or
• Overalls or clothes with metallic decorations can cause noise while being
makes noise.
washed. This is normal.
• Metal objects such as coins can cause noise. After washing, remove these
objects from the drum or filter case.
• Redistribute the load. If only one item of clothing needs washing, such as
a bathrobe or pair of jeans, the final spin result might be unsatisfactory,
and a “Unbalanced laundry detected” check message will be shown in the
display.
• Make sure the drain hose is straightened all the way to the drain system. If
you encounter a drain problem, call for service.
• Make sure the debris filter is not clogged.
• Close the door and tap and hold .
For your safety, the washing machine will not tumble or spin unless the
door is closed.
• Make sure the drain hose is not frozen or clogged.
Does not drain and/
• Make sure the drain hose is connected to a drain system that is not
or spin.
clogged.
• If the washing machine is not supplied with sufficient power, the washing
machine will temporarily not drain or spin. As soon as the washing
machine regains sufficient power, it will operate normally.
• Make sure the drain hose is positioned correctly, depending on the
connection type.
• Clean the debris filter as it may be clogged.
• Tap and hold to stop the washing machine.
• It may take a few moments for the door lock mechanism to disengage.
• The door will not open until 3 minutes after the washing machine has
stopped or the power has been off.
The door does not
• Make sure all the water in the drum is drained.
open.
• The door may not open if water remains in the drum. Drain the drum and
open the door manually.
• Make sure the door lock light is off. The door lock light turns off after the
washing machine has drained.
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Problem Action
English
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• Make sure the door is properly closed.
• Make sure all hose connections are tight.
• Make sure the end of the drain hose is correctly inserted and secured to
the drain system.
Leaks water. • Avoid overloading.
• Use high efficiency (HE) detergent to prevent oversudsing.
• Check the drain hose.
-- Make sure the end of the drain hose is not placed on the floor.
-- Make sure the drain hose is not clogged.
• Excessive suds collect in recesses and can cause foul odours.
• Run cleansing cycles to sanitise periodically.
Has odours.
• Clean the door seal (diaphragm).
• Dry the washing machine interior after a cycle has finished.
No bubbles are seen • You may not be able to see bubbles if there is too much items in the drum.
(Bubble models only). • Severely contaminated laundry may not generate bubbles.
• The AddWash door can be opened only when the indicator appears.
However, it does not open in the following cases:
Can I open the -- When the boiling or drying process is running and the internal
AddWash door at any temperature becomes high
time? -- If you set the Child Lock for safety reasons
-- When the drum wash or drum drying cycle that does not involve
additional laundry is running.
A message appears on • Check if the detergent drawer is closed properly.
the display to alert that -- Open the detergent drawer and close it again. Make sure it’s closed
dispenser is open. properly.
If a problem persists, contact a service center. The number of the service center is on the label attached to
the product.
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Information codes
English
If the washing machine fails to operate, you may see an information code on the screen. Check the table
below and try the suggestions.
Code Action
Water is not draining.
• Make sure the drain hose is not frozen or clogged.
• Make sure the drain hose is positioned correctly, depending on the
Check drainage connection type.
• Clean the debris filter as it may be clogged.
• Make sure the drain hose is straightened all the way to the drain system.
• If the information code remains, contact a customer service centre
Water is not supplied.
• Make sure the water taps are open.
• Make sure the water hoses are not clogged.
• Make sure the water taps are not frozen.
• Make sure the washing machine is operating with sufficient water
pressure.
Check water supply • Make sure that the cold water tap and the hot water tap are properly
connected.
• Clean the mesh filter as it may be clogged.
• All buttons will be disabled for 3 minutes after the information code
appears.
• When the "Check water supply" message appears, the machine drains
water for 3 minutes. In the meantime, the Power button will be disabled.
• Make sure the cold water supply hose is firmly connected to the cold water
Check water lines tap. If it is connected to the hot water tap, the laundry may be deformed
with some cycles.
Spinning does not work.
• Make sure laundry is spread out evenly.
• Make sure the washing machine is on a flat, stable surface.
Unbalanced laundry
• Redistribute the load. If only one item of clothing needs washing, such as
detected
a bathrobe or pair of jeans, the final spin result might be unsatisfactory,
and an “Unbalanced laundry detected” check message will be shown in
the display.
Operating the washing machine with the door open.
Door is open • Make sure the door is properly closed.
• Make sure laundry is not caught in the door.
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This message appears when you open the Add Door without pressing Start/
Pause (Hold to Start). If this happens, do one of the following:
Addwash door is open • Press the Add Door to close properly. Then, press and hold Start/Pause
(applicable models (Hold to Start) and try again.
only) • To add laundry, open the Add Door and input laundry. Close the Add Door
properly. Then, press and hold Start/Pause (Hold to Start) to resume
operation.
Water has overflowed.
• Restart after spinning.
OC
• If the information code remains on the display, contact a local Samsung
service centre.
Check the drain hose.
• Make sure the end of the drain hose is not placed on the floor.
LC, LC1
• Make sure the drain hose is not clogged.
• If the information code remains, contact a customer service centre.
Check the drum motor for operation.
3C • Try restarting the cycle.
• If the information code remains, contact a customer service centre.
The electronic control needs to be checked.
3CP • Try restarting the cycle.
• If the information code remains, contact a customer service centre.
Check the pulsator motor for operation.
• Check if power is supplied properly.
• If the information code remains, contact a customer service centre.
UC
Low voltage detected.
• Check if the power cord is plugged in.
• If the information code remains, contact a customer service centre.
High temperature heating check.
HC
• If the information code remains, contact a customer service centre.
The Water Level sensor is not working properly.
1C • Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service centre.
Check communications between main and sub PBAs.
AC • Turn the machine off, and restart the cycle.
• If the information code remains, contact a customer service centre.
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Code Action
English
If any information code keeps appearing on the screen, contact a local Samsung service centre.
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The following symbols provide garment care Bleaching
direction. The Clothing care labels include
symbols for drying, bleaching, drying and ironing, Any bleach allowed.
or dry cleaning when necessary. The use of
symbols ensures consistency among garment Only oxygen bleach allowed.
manufacturers of domestic and imported items.
Follow care label directions to maximize garment Do not bleach.
life and reduce laundering problems.
Washing Drying
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“*” Asterisk(s) means variant model and can be varied (0-9) or (A-Z).
E
D
A
C
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NOTE
• The design and specifications are subject to change without notice for quality improvement purposes.
• The energy label specifications have been determined by using the following program according to IEC
60456.
-- The program is "Cotton 60 °C + Intensive".
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DC68-04220Q-00