CBLM 2 New Edited Final
CBLM 2 New Edited Final
CBLM 2 New Edited Final
Welcome to the module in Carry Out Minor Vehicle Maintenance and Servicing
The unit of competency, “Carry Out Minor Vehicle Maintenance and Servicing” is
one of the competencies of DRIVING NC II, a course which comprises the knowledge, skills
and attitudes required for trainee to possess.
This is a Competency Based Learning Material for the Module “Carry Out Minor
Vehicle Maintenance and Servicing. This contains training materials and activities related to
identifying learner’s requirements, preparing session plan, preparing basic instructional
materials and organizing learning and teaching activities for you to complete.
You are required to obtain answer sheets, which are available from your trainer or at
the end of each learning element, to reflect answers for each self-check. If you have
questions, please do not hesitate to ask your facilitator for assistance.
Remember to:
Work through all the information and complete the activities in each section.
Read information sheets and complete the self-check. Suggested references are
included to supplement the materials provided in this module.
Most probably, your trainer will also be your supervisor or manager. He is there to
support you and show you the correct way to do things.
You will be given plenty of opportunities to ask questions and practice on the job.
Make sure you practice your new skills during regular work shifts. This way, you will
improve your speed, memory and your confidence.
Use the Self-checks, Operation Sheets or Task/Job Sheets at the end of each section
to test your own progress. Use the Performance Criteria Checklist or Procedural
Checklist located after the sheet to check your own performance.
When you feel confident that you have had sufficient practice, ask you Trainer to
evaluate you. The results of your assessment will be recorded in your Progress Chart
and Accomplishment Chart
You need to complete this module before you can perform the next module.
DRIVING NCII
Contents of this Competency – Based Learning Materials
TABLE OF CONTENT
Page No.
How To Use This Competency Based Learning Materials 2
Driving NC II 4
List Of Competencies 4
Table Of Content 5
Module Content --------------------------------------------------------------------- 7
Learning Outcome Summary ----------------------------------------------------- 8
Learning Experiences -------------------------------------------------------------- 10
Information Sheet 1.1-1 ----------------------------------------------------------- 12
Self-Check 1.1-1 -------------------------------------------------------------------- 18
Answer Key 1.1-1 -------------------------------------------------------------------- 19
Information Sheet 1.1-2 ----------------------------------------------------------- 20
Self-Check 1.1-2 -------------------------------------------------------------------- 26
Answer Key 1.1-2 ------------------------------------------------------------------- 27
Task Sheet 1.1-2 --------------------------------------------------------------------- 28
Performance Criteria Checklist 1.1-2--------------------------------------------- 29
Self-Check 1.1-3 --------------------------------------------------------------------- 34
Information Sheet 1.1-4 ------------------------------------------------------------ 36
Self-Check 1.1-4 --------------------------------------------------------------------- 39
Answer Key 1.1-4 ------------------------------------------------------------------- 40
Learning Outcome Summary ------------------------------------------------------ 41
Learning Experiences --------------------------------------------------------------- 43
Information Sheet 1.2-1 ------------------------------------------------------------ 46
Fuel System -------------------------------------------------------------------------- 47
Self-Check 1.2-1 -------------------------------------------------------------------- 49
Answer Key 1.2-1 ------------------------------------------------------------------- 50
Information Sheet 1.2-2 ----------------------------------------------------------- 51
Self-Check 1.2-2 .-------------------------------------------------------------------- 56
Answer Key 1.2-2 ------------------------------------------------------------------- 57
Information Sheet 1.2-3 ----------------------------------------------------------- 58
Self-Check 1.2-3 --------------------------------------------------------------------- 63
Answer Key 1.2-3 -------------------------------------------------------------------- 64
Task Sheet No. 1.2-3 --------------------------------------------------------------- 65
Performance Criteria Checklist 1.2-3 -------------------------------------------- 66
Information Sheet 1.2-4 ----------------------------------------------------------- 67
Self-Check 1.2-4 -------------------------------------------------------------------- 72
Answer Key 1.2-4 ------------------------------------------------------------------- 73
Information Sheet 1.2-5 ----------------------------------------------------------- 74
Effective Workplace Housekeeping------------------------------------------------ 74
Self-Check 1.2-5 -------------------------------------------------------------------- 76
Information Sheet 1.2-6 ----------------------------------------------------------- 78
Answer Key 1.2-6 ------------------------------------------------------------------- 84
Information Sheet 1.2-7 ----------------------------------------------------------- 85
Self-Check 1.2-7 -------------------------------------------------------------------- 88
Answer Key 1.2-7 ------------------------------------------------------------------- 89
MODULE CONTENT
Learning Outcome # 1 Clean Vehicle Unit
Introduction:
This unit involves the skills and knowledge and attitude required to carry out basic servicing
and maintenance of a light vehicle such as cleaning the vehicle. It also includes the action to
implement the vehicle manufacturer’s specification for routine checks and maintenance and
that the vehicle is operational to the requirements of both the workplace and the relevant
road and traffic authority.
Nominal Duration: 20 Hours
Learning Outcomes:
At the end of this module you MUST be able to:
ASSESSMENT CRITERIA
1. Vehicle is cleaned as per prescribed procedures using appropriate cleaning supplies,
tools/ equipment and according to occupational health and safety (OHS).
Assessment Criteria.
Conditions
1. Equipment
Light duty vehicle components -Propeller
Battery -Bolts and nuts tightness
-Tire air pressure -Brake fluid
- Water level -Oil level
- Lights -Fan belt
- Horn -Wheel bearing
- Mirrors
2. Tools and Materials
Cleaning tools and supplies
PPE
Car soap and shampoo
Methodology:
Demonstration
Discussion
Dual Training
Distance Learning
Computer based learning
Assessment Method:
Interview
Direct
Observation
Demonstration of practical skills
Parts of Vehicle and Its Functions
Perform Task Sheet 2. 1-2 on Cleaning Materials Refer to the Performance criteria check list 1.1.2.
Evaluate your work and present to your trainer
for evaluation and recording.
Read: Information Sheet 1.1-3 on Cleaning
Materials
LEARNING EXPERIENCES
Learning Outcome 1: CLEAN VEHICLE UNIT
Compare answer using answer key. Try to answer self check without looking
at the answer key
Introduction:
Ample knowledge of the technician about car cleaning agents and appropriate tools/
equipment contribute much in order to have a well maintained light vehicle.
Cleaning Agents
Soap
Soap is an excellent cleanser because of its ability to act as an emulsifying
agent. An emulsifier is capable of dispersing ne liquid into another immiscible
liquid. This means that while oil (which attracts dirt) doesn’t naturally mix
with water, soap can suspend oil/dirt in such a way that it can be removed.
Car Shampoo
Car shampoo is a specially formulated cleaning liquid that is used in
combination with a wash mitt to clean a car in a safe way. It is recommended
to wash a car with a proper car shampoo and the 2 (or 3) bucket method.
Absorbent Cloth
A piece of cloth used for cleaning, washing or dusting. Cleans car
windshield bumpers and wheels. All purpose cloth for dusting, scrubbing
and washing. Superior performance for lifting dirt and grime.
Polish
Polishing is a board term for a range of process designed to either
remove or mask sub-surface paint defects and greatly enhance surface
gloss in readiness for sealant or wax protection. In this guide, find out
about what polishing does and why it is the secret to achieving an
amazing finish, how to assess the condition of automotive paint, what
the differences are between compounds, polishes, glazes and chemical
paint cleaners, how to polish your paint effectively by hand and how to
polish your paint safely by machine.
Wax
Using a car polish regularly will give our paintwork a dazzling finish it
also protects the paint from the elements as well as providing long –
lasting protection from things like grime and pollution. This can help to
reduce the effects of wear and tear on your bodywork and retain your
car’s value.
Air Fresheners
The main function of an air freshener is to eliminate or mask
unpleasant odor or the car. Air fresheners can be found in aerosol cans,
candles, gels and heat-releasing products. Generally air fresheners only
mask the existing odor by emitting a scent that is stronger than the bad
odor.
Pail
A bucket or pail is typically a watertight, vertical cylinder or truncated
cone with an open top and flat bottom, usually attached to a
semicircular carrying handle called bail.
Broom
A broom is a cleaning tool consisting of stiff fibers attached to and
roughly parallel to a cylindrical handle the broomstick. It is thus a
variety of brush with a long handle .It is commonly used in
combination with a dustpan.
Self-Check 1.1-1
Enumeration :
Direction; Give the 8 cleaning materials used to clean vehicle.
1.________________________
2.________________________
3.________________________
4.________________________
5.________________________
6.________________________
7.________________________
8.________________________
1. Soap
2. Car shampoo
3. Pail
4. Broom
5. Air freshener
6. Wax
7. Polish
8. Absorbent Cloth
Learning Objective:
After reading this information, you must be able to:
1. Identify the different cleaning tools and equipment’s to be used in cleaning the
vehicle unit.
Vacuum Cleaner
Its compact size and attachments allow you to effectively remove dirt,
dust, crumbs, and debris from the car's interior. The nozzle
attachments reach tight spaces like between seats and crevices. It saves
time and effort compared to manual cleaning, ensuring a clean and
hygienic car interior.
Steam Cleaner
Steam cleaning has become the cleaning method of choice for most
health-savvy households and even medical establishments, and there
are plenty of reasons why. Unlike traditional cleaning methods that can
do more harm than good, steam cleaning has amazing benefits for your
car also.
Car Polisher
A car polisher, also known as a buffer or orbital polisher, is a tool that is
used to apply wax, polish, and other protective coatings to a car's paint. The
tool uses rotating pads to apply the product and buff it to a high shine.
Pressure Washer
A pressure washer is a power tool that sprays water at high pressures to
clean large, sturdy surfaces such as buildings, farm equipment and
roads. Pressure washers may be used more often during disaster clean-
up when the risk of injury may be higher.
Hose
A hose is flexible hollow tube designed to carry fluids from one location to
another. Hoses are also sometimes called pipes (the word pipe usually
refers to rigid tube, whereas a hose is usually a flexible one) or more
cylindrical (having a circular cross section).
If you have mixed the chemicals and water properly in your tank according to the
instructions on the bottle, it should be easy to completely rinse your tank. If you have not
mixed them properly, there is likely to be more residue than normal meaning it might take a
little extra elbow grease to clean it out completely.
A pressure washer can help you quickly clean large areas of all kinds of hard outdoor
surfaces. You can use a pressure washer to spray off a wooden deck, siding, a car or a
concrete surface such as a patio, walkway or driveway. They're great for when the old
"brush and soapy water" routine would take forever. Pressure washing is also useful
because it can get rid of some of those hard-to-deal-with soils like grease, tar, gum, wax or
even rust.
A pressure washer is useful for cleaning any exterior surface that has caked-on dirt, grease,
plant residue or other material across a large surface area.
To prevent injury, avoid pressure-washing anything living, whether it's people, animals or
plants. If you're pressure-washing near plant beds, use garbage bags or other plastic
coverings to keep the spray from damaging your plants.
Since pressure washers are mainly used for larger or dirtier jobs, it also doesn't make a ton
of sense to use them on very small areas, unless it's a stain that you just can't get rid of. If it
takes longer to pull the machine out and set it up than the amount of time you'll be using it,
consider cleaning by hand.
Before starting to car pressure washing keep a few safety guidelines in mind.
o Remove all jewelry, watches and rings from your hands to prevent scratching or
injuring yourself.
o Do not use a ladder since the back kick of the pressure washer could knock you off.
o Never point the power washer at another person. Although the nozzle may look like
a spray gun ,it is very powerful and can hurt a person.
o Do not attempt to rinse your feet or hands with a jet since it will peel your skin right
off.
o Wear protective eyewear and wet weather clothing to stay dirt while you power
wash your vehicle.
1. Park the car out of direct sunlight. This prevents premature drying which can leave
splotches on the paint.
2. Fill a bucket with water and add carwash soap in the quantity directed on its bucket.
3. Fill another bucket with plain water.
4. Hose off the car to loosen the dirt .Don’t uses a strong jet, as this can rub girt over
the paint and scratch it.
5. Soak a large wash mitt on sponge in the soap water; begin applying it to the car. Do
not use a brush on the car body, this will leave little scratches.
6. Wash the car section by section starting at the top. Circle around the car several
times, washing lower areas with each round.
7. Rinse the dirt out of the wash mitt or sponge in the bucket with plain water
frequently.
8. After one section is washed, rinse it with the hose moving on. You don’t want the
soap to dry on the paint and stain it.
9. As you progress keep the entire car wet as this will prevent droplets from drying on
the paint and leaving water-spots. You want to be dry the car with towels before it
airs dries.
10. Scrub the lower body and the wheel last, as these are the dirtiest, grittiest parts. It is
a good idea to use a separate wash mitt or sponge on the bottom.
11. Use a long, skinny wheel brush for cleaning the openings of the wheels. If the wheels
are very glossy, instead use a sponge or mitt to clean them just as you would the car
body after hosing off as much of the extra dirt.
12. Clean the tire sidewalls with a plastic brush.
13. At some point rinse sidewalls with a plastic brush. From various angles with a spray
nozzle. This is particularly important when the car has been exposed to salt.
14. Dry the vehicle with fresh towels.
TASK SHEET 1.1-2
TITLE Clean Vehicle Unit
PERFORMANCE OBJECTIVE Given the appropriate equipment, supplies and materials, YOU
MUST be able to clean vehicle unit according to Occupational
Health and Safety.(OHS)
SUPPLIES AND MATERIALS Clean water, soap, sponge, hose, absorbent cloth, pail
or bucket
EQUIPMENT Light vehicle
CRITERIA YES NO
Did I?....
Use a long skinny wheel-brush for cleaning the openings of the wheels?
Comments/ Suggestions
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
Trainer: Date:
________________________________ __________________
Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
Introduction
Keeping your auto shop tidy begins with understanding the big picture. From garage layout
ideas that acknowledge the areas that might get greasy and oily to carving out spots to stay
spotless, we know auto shop organization is not only productive, it helps employees and
customers to see how much you care about your business.
These ten tips can help make cleaning an auto garage a snap.
Out Front
Customers are your business’ lifeblood, so make sure the customer areas are always kept
clean and inviting.
Remember:
1. Keep the bathroom clean — Auto shops are infamous for unpleasant bathrooms, so strive
to ensure your facilities are checked a few times a day, even if you engage a cleaning
service; customers expect cleanliness and sanitary bathrooms.
2. Schedule cleaning times — whether it is the shop manager or a rotating crew from the
bays, someone needs to keep the customer waiting area tidy throughout the day; this same
concept will apply to the work areas.
3. Hire professional cleaners — A cleaning service to come in after hours can keep the
customer area looking great, even if you only schedule them for twice a week.
Work Areas
Every mechanic should be responsible for cleaning her or his work area as the work
unfolds.As tempting as it is to simply leave behind greasy tools, empty equipment boxes or
dirty rags to move on to the next paying job, your garage will quickly look shabby very
quickly if everyone does so.
When every employee is responsible for her or his own area, nobody can make excuses
about being too busy or doing someone else’s job for them.
2. Provide enough hand tools for everyone to prevent wasted time waiting for
shared tools
3. Provide proper tool storage and security, so no hand tools or power tools are
lost or stolen.
4. Do not overlook the larger equipment, like floor cranes or air compressors;
they need regular cleaning even if they are shared by everyone.
Mobile Storage
An ideal way to keep often-used items like oil filters, bolts, springs, trim screws and clevis
pins is with mobile storage. Items that are shared among bays can be available to all your
mechanics. Mobile storage also helps keep horizontal work surfaces
clear, so benches do not get cluttered up with jars, bins, and boxes.
With every mechanic responsible for his or her own work area,
you need to ensure they have the tools and equipment they need. Turn to the complete
selection of tools, equipment and supplies from Mechanic Outlet.
Some drivers like to stock up on motor oil for their future oil changing needs. By storing
motor oil according to its manufacturer’s directions, you can
prolong its shelf life for up to 5 years. Typically, manufacturers recommend that you store
the motor oil at a temperature between 40 degrees and 85 degrees Fahrenheit. Although
motor oils contain additives that keep them stable at temperatures below 0ºF or above
100ºF, extreme fluctuations can affect their viscosity or thickness and, therefore, their
ability to protect your engine.
If the viscosity or thickness of the motor oil is too high, it will not be able to flow freely and
reach all the components of the engine. On the other hand, if the motor oil viscosity is too
thin, it will not be able to coat the parts of the engine effectively and prevent friction when
the engine functions.
• If the container or bottle of the motor oil remains sealed and unopened, it will last longer.
• Store the motor oil in a dry environment. Moisture entering the container reacts with the
oil and creates solid particles that contaminate the oil. Microbes can also form in the motor
oil.
• Protect the container from dust so the quality of the motor oil does not degenerate.
• It is essential that you store containers away from sources of high heat and fire hazards.
Motor oil belongs to the category of Class II flammable hazard. This indicates that it has a
flash point of between 420 and 485ºF, making it susceptible to catching fire at high
temperatures.
Keep in mind
Oil.‖
• Take care that the used motor oil does not mix with
paint, solvents or antifreeze.
Enumeration :
Direction; Give 5 tips on how to maintain the shop cleanliness.
Enumeration:
1. Keep the bathroom clean
2. Schedule the cleaning time
3. Hire professional cleaners
4. Keep inventory well stocked
5. Provide enough hand tools for everyone to prevent wasted
time waiting time waiting for shared tools
Information Sheet 1.1-4
Care of Cleaning Tool and Equipment
Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
1. identify the care and use of cleaning tools and equipment;
2. discuss the care and use of cleaning tools and equipment;
3. categorize the care and use of cleaning tools and equipment.
Introduction:
The last part of cleaning a vehicle unit element is that technician
should always know how to clean the tools and equipment that has been
used in cleaning of the light vehicle.
Operator manuals can be revised for the specific work situation. They
can be rewritten in simpler language. A short manual can be provided to each
operator for easy reference. And, if you operate in a paperless environment, you can
rest assured operators use the most current version of each manual.
One other note is to identify best practices, which can then be applied
to other facilities or geographic locations. The knowledge you learn about
how to maintain your equipment can become quite valuable – be sure to
best leverage this important knowledge and use it at every applicable
location.
Should you discover wear and tear on any moving parts within
your heavy equipment, be sure to quickly perform the necessary
replacement of any worn parts.
Self-Check 1.1-4
Care and Use of Cleaning Tool and Equipment
Enumeration :
Direction: Give 5 five tips on how to maintain operating condition of the cleaning tools and
equipment.
1.___________________________
2.___________________________
3.___________________________
4.___________________________
5.___________________________
Answer Key 1.14
Care and Use of Cleaning Tool and Equipment
Enumeration:
Direction: Enumerate the five tips on how to maintain operating condition of cleaning tools
and equipment.
CONTENTS:
1. Basic Principles of Operation of Vehicle System Such as Electrical System, Fuel System,
Cooling System, Steering System, Exhaust System, tires and Brakes
5. Housekeeping;
Assessment Criteria.
2. Undertake minor routine repair and servicing in accordance with occupational health and
safety procedures and manufacturer’s manual.
4. Identify and refer complex repair and service requirements following workplace
procedures.
5. Keep and update records of routine servicing, maintenance in accordance with workplace
procedures.
Conditions
Tools
• Wrench
• Screw drivers
• Multi tester
Equipment
• Vacuum cleaner
• Steam cleaner
• Mop and basket
• Pail
• Polisher
• Broom
• Hose
• Pressure Washer
Materials/ Supplies
• Soap
• Car Shampoo
• Clean water
• Absorbent Cloth Pail
ASSESSMENT METHOD:
• Observation
• Interview
• Written Examination
• Demonstration of practical skills
Maintain and Service Vehicle System
Read: Information Sheet 1.2-1 on Basic Read Information sheet 1.2.1 and answer SELF-
Principles of and answer SELF-CHECK 1.2- CHECK 1.2.1
1.Operation of Vehicle System
Such as Electrical System, Fuel
System, Cooling System,
Steering System, Exhaust
System, tires and Brakes.
4.Answer SELF –CHECK 1.2.2 on Routine Service Refer to ANSWER KEY 1.2.2
and Maintenance of Light Vehicle Compare answer with the answer key. You are
require to get all answer correct. If not read
information again to answer all questions
correctly.
5.Read INFORMATION SHEET 1.2.3 on Minor Read INFORMATION SHEET 1.2.3 and answer
Routine Repair and Servicing. SELF-CHECK 1.2.3
6.Answer SELF-CHECK 1.2.3 on Minor Routine Refer to ANSWER KEY 1.2.3
Repair and Servicing. Compare answer with the answer key. You are
require to get all answer correct. If not read
information again to answer all questions
correctly
8.Read INFORMATION SHEET 1.2.4 on Diagnosis Read INFORMATION SHEET 1.2.4 and answer
of Vehicle Faults and Irregularities and Major SELF-CHECK 1.2.4
Repair and Service Requirements.
10. Read INFORMATION SHEET 1.2.5 on Read INFORMATION SHEET 1.2.5 and answer
Housekeeping SELF-CHECK 1.2.5
13. Answer SELF-CHECK 1.2.6 on Writing and Refer to ANSWER KEY 1.2.6
Documenting Services and Maintenance Reports. Compare answer with the answer key. You are
require to get all answer correct. If not read
information again to answer all questions
correctly
14. Read INFORMATION SHEET 1.2.7 on Care and Read INFORMATION SHEET 1.2.7 and answer
Use of Tools for Routine Maintenance and SELF-CHECK 1.2.7
Servicing.
15. Answer SELF-CHECK 1.2.7 on Care and Use of Refer to ANSWER KEY 1.2.7
Tools for Routine Maintenance and Servicing. Compare answer with the answer key. You are
require to get all answer correct. If not read
information again to answer all questions
correctly
Information Sheet 1.2-1
Cleaning Materials
Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
Introduction
Here is a quick overview of electrical system components and a look into how conventional
gas engine-powered vehicles use electricity.
It’s Electric
AC/DC
There are two types of electricity, alternating current (AC) and
direct current (DC). When batteries discharge they emit a constant
DC power in one direction, supplying electricity through the positive
terminal to the negative. Most automotive components require this
DC charge to work properly, but it is limited because batteries will
eventually discharge completely, with no remaining power to give.
FUEL SYSTEM
The fuel is stored in the fuel tank and the fuel pump draws fuel from
the tank. It then travels through the fuel lines and is delivered it
through a fuel filter to the fuel injectors (carburetors and throttle
body injection were used on older vehicles). As the fuel is delivered,
the final conditions for providing complete combustion are
atomization and the spray pattern of the fuel. Atomization is
accomplished as a result of the injection pressure, due in part to the
diameter of the holes in the injector. The spacing, angle and number
of holes in the injector tip determine the spray pattern.
intake system. This is so the amount of fuel pressure and flow of fuel
as it reaches the injectors remains consistently the same. Whereas a
return less type system uses the powertrain control module (PCM) to regulate fuel delivery.
There is a fuel pressure sensor mounted to the supply rail of the fuel injectors to allow the
PCM to monitor fuel pressure. When the fuel pressure and flow starts to drop due to
increase of engine speed or load the PCM compensates by increasing injector duration
and/or operating
speed of the fuel pump.
The basic symptoms of any type of vehicle fuel system that is showing
signs of wear or deterioration are:
If you notice any of these types of symptoms, we recommend having it checked out before
something fails on your vehicle and leaves you stranded.
The fuel pressure, flow and operation of the fuel system components will need to be tested
in order to diagnose the problem.
Maintenance on the fuel system is pretty simple. The main component is to keep clean fresh
fuel in your vehicle. Contamination and debris are the number one cause of fuel system
failures. If your vehicle is equipped with an inline fuel filter it is recommended that the filter
is replaced on a yearly basis or approximately every 15,000 miles. Having the fuel system
cleaned approximately every 20,000 miles with a professional decar-boning and fuel system
cleaning service to keep the buildup of fuel byproducts to a minimum.
Self-Check 1.2-1
Basic Principles of Operation of Electrical and Fuel
True or False:
2. The fuel is stored in the fuel tank and the fuel pump
draws fuel from the tank.
True or False:
1. T
2. T
3. F
4. T
5. T
Introduction
Contents
1. Scheduling
2. Common maintenance
3. See also
4. References
5. Scheduling
Common maintenance
Maintenance tasks commonly carried out during a motor
vehicle service include:
Self-Check 1.2-2
Routine Service and Maintenance of Light Vehicle
Enumeration:
Direction: What are the maintenance tasks commonly carried out during a motor vehicle
service. Write your answer in a ¼ sheet of pad paper.
Enumeration:
Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
1.identify the Minor Routine Repair and Servicing
.2.discuss the Minor Routine Repair and Servicing
3.apply Minor Routine Repair and Servicing.
Introduction
A minor check-up routine should be performed by the technician in
order to insure the safety of the vehicle and the person using it.
1. Car jack
2. Creeper
3. Basic wrench
4. Screw driver
5. Pressure gauge
6. Air nozzle
7. Filter wrench
8. Socket
9. Air impact wrench
10. Oil Filter
11. Oil
12. Rag
13. Oil pan (no pictured)
14. Funnel (optional)
Locate the oil filter which is usually close to the oil plug. (Manual will describe its location)
Unscrew old oil filter using filter wrench and rags.
Place old oil filter in oil pan with old drained oil.
Locate the O-ring on the new oil filter and lubricate it with some of the new oil.
Screw the new oil filter on hand-tight.
• Oil
• Funnel (optional)
• Car
• Jack,
• Air
• Impact
• Wrench,
• Socket
If vehicle is not still jacked up, jack up vehicle on one side enough so that both side tires
are off the ground.
Use air impact wrench and socket to remove all lug nuts from both tires.
Lift off both tires and set aside.
While the tires are off, look at break pad to make sure there is
plenty of pad left.
Rotate tires. Move front tire to back and back tire to front.
Place tires back on lugs.
Screw lug nuts back on.
Let vehicle off car jack.
Repeat steps 7 through 9 on opposite side.
Rotate tires and Check Break part of service are now completed.
Enumeration:
Direction: Give enumerate tools and equipment use in minor
routine servicing.
Enumeration:
1. Jack
2. Creeper
3. Basic
4. Wrench
5. Screwdriver
6. Pressure gauge
7. Air nozzle
8. Filter wrench
9. Socket
10. Air impact wrench
11. Oil Filter
12. Oil
13. Rag
14. Oil pan (no pictured)
15. Funnel (optional)
TASK SHEET 1.2-3
TITLE Minor Routine Repair and Servicing
PERFORMANCE Given the appropriate tools/equipment, supplies and materials,
OBJECTIVE YOU MUST be able to demonstrate minor routine repair and
servicing in accordance with occupational health and safety
procedure and manufacturer’s manual.
SUPPLIES AND Oil, Rag, Funnel (optional), Oil Filter
MATERIALS
EQUIPMENT Light duty vehicle
CRITERIA YES NO
Did I?.
1.Purchase Oil and Filter?
8. Check Breaks?
Comments/ Suggestions
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
___________________________________________________________________________
Trainer: Date:
________________________________ __________________
Information Sheet 1.2-4
Diagnosis of Vehicle Faults and Irregularities
Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
Introduction
An expert technician can easily diagnose vehicle’s faults and irregularities. This knowledge
will contribute greatly to prolong the operational capability of the vehicle.
How to Diagnose Car Problems If You Don't Know Much About Cars
If something goes wrong with your car and you don't know much about car repair, then it's
time to go to the shop and find out what's wrong. However, lots of people are
understandably worried about getting ripped off—mechanics are pretty good at detecting
when a customer doesn't know anything about cars. To avoid this, it's a good idea to narrow
down the possibilities of what's going on inside your car. Your sense of sight, hearing, touch,
and smell are the only tools you'll need.
Warning lights:
Tire check:
Fluid puddles:
Clunking or creaking:
Ticking or squealing:
Hearing a rapid tick or prolonged squeal can indicate an
issue with a belt under the hood. A loose timing belt can
tick as it slips over the pulleys that connect it to the
camshaft and crankshaft. Squealing, especially when
turning the steering wheel, is often caused by a
stretched out power steering belt or failing power
steering pump.
Grinding:
Grinding is often heard when there's an issue with gears
meshing together, so unsurprisingly transmission
problems cause this noise. Your transmission won't
work well if it has worn out gears or if the fluid is low, so
if you hear a grinding noise along with rough shifting,
you have an idea where to look. Bad brake rotors can
also make a grinding noise, but if they're in good shape.
It could be that some debris is caught in between the
pad and rotor.
Bubbling or gurgling:
This noise usually means there's air mixing with fluid. It
could be a leak in your cooling system, which allows air
into the radiator and increases the chances of
overheating. A blown head gasket can also allow
exhaust to enter the cooling system, which can cause a
bubbling or gurgling sound when the engine is running.
Vibrating or shaking:
Failing suspension can also vibrate, since it can't work as well to dampen the normal impacts
your car experiences. Warped brake rotors will vibrate whenever you touch the pedal.
Problems with engine timing can also cause serious shaking. If all that checks out, inspect
the bolts that mount your seat to the floor.
Leaning or pulling:
It's scary when your car pulls in a direction you don't want it to
go. Most often it's a problem with the wheels, tires, steering, or
suspension that causes your car to lean or pull. A fix could be as
simple as inflating your tires, so check their air pressure first.
Failed shocks frequently tilt a car off- balance, which will be
plain to see, but you'll also detect a rough ride along with a
pulling sensation. If a wheel bearing or the steering linkage is
going bad you'll feel a distinct pull. In front-wheel drive cars,
torque steer can also cause a pulling sensation under strong acceleration, but this is normal.
Smoke or burning:
As the saying goes, where there's smoke, there's fire, so if
you smell burning in your car. Diagnose it immediately. If you
notice it when you're braking, it's probably that you're
braking too hard or for too long, causing the brakes to
overheat. You can downshift a few gears. To slow your car
without the brakes. A worn clutch in a manual transmission
vehicle can also produce a smoky smell.
However, it could be a leaking fluid that's burning up on hot engine or exhaust surfaces.
Check inside your engine bay, especially near seals and gaskets, to see if there are any damp
spots that indicate a fluid leak.
Exhaust or fuel:
A hole in the fuel or exhaust system can allow their telltale
odors into the cabin. Regardless of the cause, it's outright
dangerous if you smell either. Car exhaust is rich in carbon
monoxide, which can lead to unconsciousness or death if
inhaled. If this smell. Appears in your car, make sure you drive
with your windows open so fresh air can circulate
Through the cabin until you make a permanent fix.
Sulfur:
The pungent aroma of rotten eggs indicates an issue with the
battery or catalytic converter. Many car batteries are filled with
a mixture of water and sulfuric acid. The water can evaporate
as the battery nears the end of its lifespan, upsetting the
proportions and making the sulfuric acid odor more noticeable. The catalytic converter,
which helps filter exhaust gases, can also start to stink when it's going bad
Sweet:
Coolant, also known as antifreeze, has a uniquely sweet
smell, which likely means you have a coolant leak on your
hands. A coolant leak won't let your engine maintain
correct temperature, increasing the chances of
overheating and serious engine damage.
Self-Check 1.2-4
Diagnosis of Vehicle Faults and Irregularities
True or False:
1. Car exhaust is rich in carbon monoxide, which can lead to unconsciousness or death
if inhaled.
2. Grinding is not heard even there's an issue with gears meshing together.
5. A coolant leak won't let your engine maintain correct temperature, increasing the
chances of overheating and serious engine damage.
True or False:
1. True
2. False
3. True
4. True
5. True
Learning Objectives:
After reading this INFORMATION SHEET, YOU MUST be able to:
1. Identify tips for effective workplace housekeeping ;
2. Discuss tips for effective workplace housekeeping; and
3. Perform housekeeping.
Introduction
A conducive workplace should be well-maintained. Everything should be in its proper
places. It reduces the risk of having fire and prevent injuries among workers.
3. Control dust
6. Clear clutter
A cluttered workplace can lead to ergonomics issues and possible injuries because
workers have less space to move.
Self-Check 1.2-5
Workplace Housekeeping
Enumeration:
Direction: Give 6 tips for effective shop housekeeping.
1. ________________________________________________.
2. ________________________________________________.
3. ________________________________________________.
4. ________________________________________________.
5. ________________________________________________.
Answer Key 1.2.5
Enumeration
1. Prevent slips, trips and falls
2. Eliminate fire hazard
3. Control dust
4. Avoid tracking materials
5. Prevent falling objects
6. Clear clutter
Introduction
Due to hectic schedules, we are likely to forget even routinely task. One way to avoid
this is to make a maintenance schedule especially in doing maintenance service. This way we
can minimize undone tasks.
Like anything in your life, your car needs consistent care if you want it to run
efficiently.Some of the benefits that come with keeping up a consistent car maintenance
schedule include:
Save Money
It might seem like you’re spending more money and time by taking your car in for
regular maintenance.
In reality, though, sticking to a car maintenance schedule helps you save money and
time down the road.
For example, the cost of replacing a timing belt before it malfunctions is much lower
than it will be if you wait until it fails and causes additional damage to your engine.
Things like properly inflated tires and clean filters also improve your fuel economy,
which will help you save money on gas.
Save Time
If you get the timing belt replaced on schedule, your car will also be in the shop for
less time than it will be if you wait until it fails altogether.
When you stick to a maintenance schedule, you also get to control when you take
your car to the shop. But, if you skip these appointments, your car could end up breaking
down at an inopportune time, causing you to be late for (or totally miss) an important event.
Simple things like changing the spark plugs and replacing the coolant will make all
the difference to the way your car runs.
Safety
A safe, reliable car is a must, whether you’re going on a long road trip to just driving
for a few minutes to and from the office.
Sticking to a maintenance schedule also ensures that your car is safe to drive.
If you get your car serviced when you’re supposed to, you’ll have peace of mind knowing
that your brakes are working and your engine is in tip-top shape.
Every Month
Every month, you should look at the following aspects of your car:
Make sure the check engine light is off
It should only take you a few minutes to check all these things. And, unless you notice any
issues, you shouldn’t need to spend any money at all!
Transmission fluid
Cables and battery
Belt condition
Engine oil and filter
Exhaust
Fuel filter
Hoses
Power steering fluid
A mechanic will probably need to handle some of these checks for you, but they’re fairly
simple and won’t take a lot of time or money.
Chassis lubrication
Engine air filter
Windshield wiper blades
It doesn’t take a lot of time to check any of these elements, but you’ll definitely
appreciate the peace of mind they bring you.
Extra Tips
This basic schedule is a good place to start. But, you should also keep these other
maintenance tips in mind.
There are mobile apps out there that make this easier. You can also write own the
dates and what took place during each appointment in a simple notebook that you store in
your glove compartment.
EVIDENCE PLAN
Competency Standard: Cookery NC II
and
Demonstration and
Questioning
Portfolio
Written
The evidence must show that the trainee…
YES NO
Demonstrated ability to store and package a variety of appetizers
in accordance with established standards and procedures
Applied food hygiene and safety principles in accordance with the
preparation/presentation process.
Demonstration knowledge on the characteristics of plating
appetizers and the conditions required for the optimum quality of
presentation.
Demonstration with Questioning Checklist
Trainee name:
Trainer name:
Qualification: COOKERY NC II
Unit of competency: Present Appetizer
Date of assessment:
Time of assessment:
Instructions for demonstration
Given the necessary tools, the candidate will be able to demonstrate, Presenting
Appetizers following standard procedures within 15 minutes.
to show if
DEMONSTRATION evidence is
demonstrated
Yes No N/A
During the demonstration of skills, did the candidate:
Demonstrated tools, utensils and equipment are cleaned,
sanitized and prepared based on the required tasks
Correct equipment are selected and used in the
production of appetizers
Appetizers are produced in accordance with enterprise
standards
QUESTIONING TOOL
Satisfactory
Questions to probe the candidate’s underpinning knowledge
response
Safety Questions
4.How would you know if the school or training school is registered or
licensed?
5. How many fire extinguisher is required in a workstation?
Contingency Questions
6.Suggest some other ways to improve presentation of appetizer.
Job Role/Environment Questions
7. How do you handle complaints?
8. How would you know if the client is satisfied from the given service?
Rules and Regulations
9. What are the safety measures to prevent accident and injuries in
workplace?
The candidate’s underpinning knowledge was: Satisfactory Not Satisfactory
ANSWERS TO QUESTIONS
1. Appetizers?
Appetizer is a small dish of food or a drink taken before meal or the main course of a meal
to stimulate one’s appetite. An appetizer is part of a meal that’s served before the main
course. An appetizer is a small serving of food , just a few bites meant to be eaten before an
entrée, and often shared by several people.
2. Benefits of Appetizer
Appetizer are packed with nutrients.
The dishes we serve prior to the main course are designed to whet the appetite and set the
tone for the meal. They occupy the mind and belly while dining guests wait for the
centerpiece that will satisfy their hunger to the fullest.
1. Roles of appetizer
A business license shall be displayed at the entrance or another conspicuous location in the
spa or the salon where the licensed activities are performed
A license with a photograph, for each operator within a spa or salon
5. Fire extinguisher
Plate should not never be overloaded with food, but should not be even a seemingly
empty
It is always necessary to leave blank the outer part of the plate along the edge.
You need to create color contrast on the plate.
Forget about symmetry, asymmetrical shapes are welcome.
Mix large and small, soft and crunchy, bright and dark colors.
Keep uniformity when it comes to portion size.
Do not overdo with sauces, rather served them separately
7. Handle complaints
Thank the customer for complaining - You should consider yourself lucky that the customer is
prepared to give up their time and money to let you know they have a problem, instead of just
walking away - a complaint is a gift.
Say that you are sorry that the problem has happened - This is NOT an admission of guilt on
your part, it's just good manners.
Put yourself in the place of the customer - This will instantly give you an advantage, as you not
only will have more empathy with the customer, but also you know your business better than
them and so can hopefully see the solution quicker.
Start with the view that the customer has a valid point, not that they are trying to rip you off -
It is true that there are some professional complainers out there, but they are in the minority,
and, if you are a local store, you probably know them anyway. Accepting that the customer
may well have a point, even internally, may well trigger off ideas for an acceptable resolution.
Get all the facts first - Letting the customer give you all of the information helps you fully
understand the situation AND, if they are emotional, will give them time to calm down.
Correct the mistake - Don't leap straight to the "free gift" route. While it's very tempting to
give the customer a gift, or vouchers, too often it is done INSTEAD of solving the problem. This
can lead to more complaints about the same thing in the future because the problem hasn't
been hasn't been fixed.
Make sure that your definition of the right fix is the same as the customers.
Learn from every complaint - Do something! Fix the process; train staff in the issue; eliminate
the fault. Wherever possible let the complaining customer know that they have helped you
resolve a problem - they'll feel great and come back again and again (and will probably tell
their friends!).
Minimise reasons for complaints - Do you have a continuous improvement culture? Do you
check customer (and employee) satisfaction regularly? Do you check the quality of the goods
sold in your organisation?
Always respond - Make sure that EVERYONE who complains on the telephone, by letter, or by
email gets a rapid and appropriate response.
Listen to your staff - They nearly always care about your company and doing a good job. They
are also much closer to the customers than you are. Ask their views regularly and make
changes when they are sensible. Make sure THEIR complaints are handled too.
Lead by example - It's not that your staff DON'T listen to what you say, it's that they DO listen,
so make sure that you are always setting the right example, and giving complaints your
personal priority. Reward good complaints handling
9. Prevent accident
- Wear protective devices. Read all precautions in the work area. Examine work areas
carefully to uncover hazardous conditions before employees ever step foot near them.
TABLE OF SPECIFICATION
Objectives/Content Comprehensio # of
Knowledge Application
area/Topics n Items
1. Demonstrated ability to
prepare and present a variety
of appetizer in accordance with 5 1 3 9
established standards and 16.6% 3.3% 10% 30%
procedures.
2. Demonstrated ability to
store and package a variety of
appetizers in accordance with 5 1 3 9
established standards and 16.6% 3.3% 10% 30%
procedures.
4. Demonstration knowledge
on the characteristics of
appetizer and
decorations/garnishes and the 5 1 3 9
conditions required for the 16.6% 3.3% 10% 30%
optimum quality of
presentation.
TOTAL 16 4 10 30
53.1% 13.2% 33.3% 100%
INSTITUTIONAL COMPETENCY EVALUATION TOOLS
UNIT OF COMPETENCY: PRESENTING APPETIZER
WRITTEN TEST
I. True or False:
Write T if the statement is True. Write F if the statement is false.
2. Their primary role is to serve as a receptacle for foods which needs to be transported
from place of preparation to the customer.
a. trolley
b. food tray
c. plates
d. table
5. This wide variety of appetizers, or snack in Spanish cuisine. They may be cold or warm.
a. Tapas
b. Hors d oeuvres’
c. Antipasto
d. relish
III. Enumeration:
Enumerate what is being asked.
IV. Identification:
Given the following statements, identify the following. Write your answer to your answer
sheet.
1) __________Must be firm enough for the guest to handle. This can be made from
number of foods:
2) _______________can be fried, baked or toasted until crispy. It can be cut into
various interesting shapes as square, rectangle, oval, crescent, diamond or triangle.
3) _____________are usually buttered bread baked in the oven until crisp and brown
which are made from scratch and take the most preparation time of all bases.
4) _____________ These are the simplest bases. They come in assorted sizes, shapes
and textures and are all ready for topping and garnish.
5) _____________ are usually purchased ready-made. They come in different shapes
ready to hold spicy or cheesy fillings or meat paste.
6) ____________ Adds moisture and flavor to the canapés. It holds the main body of
the canapés and also provides a fat barrier which prevents the base from getting
soggy. Therefore it should be softened but not melted to allow easy spreading
forming the protective covering of the base.
7) _________ The savory part of the canapé. It can be made of meat, fish / seafood or
vegetables. It should be in consistent with the shape of the base.
8) ___________ Adds eye appeal and enhance the main body giving additional color,
design and texture of flavor accent to the canapé. It can be small piece of herb,
olives or any piece of vegetables.
9) __________ Used to open a food tin, preferably with a smooth operation and
comfortable grip and turning knob.
10) ________Modern hand tool used in making garnishes.
ANSWER KEY
I. True or False:
1. T
2.T
3. F
4. T
5.T
6.T
7. F
8.F
9.T
10.T
II. Multiple Choice:
1. C
2. B
3. A
4. D
5. B
III. Enumeration:
1.Hot appetizer
2. Cold appetizer
3. Canapés
4. Antipasto
5. Relish
6. Pates
7. Terrines
8. Cocktails
9. Hors d’ oeuvres’
10.Tapas
IV. Identification
1. Base
2. Bread
3. Croutons
4. Toast and crackers
5. Pastry bases
6. Spread
7. Main body
8. Garnish
9. Can opener
10. Channel knife
PERFORMANCE TEST
Specific Instruction for the Candidate
Qualification COOKERY NC II
Unit of Competency
Present Appetizers
General Instruction: Given tools, equipment, supplies and materials, the trainee must be
able to present appetizer (Allotted time 1 hour).
Specific Instruction:
COOKERY NC II
1 teaspoon
TRAINING MATERIALS:
THIRD PARTY REPORT
Candidate name:
Name of third party: Contact no.
Position:
Relationship with □ employer □ supervisor □ colleague □ other
candidate: Please specify
________________________________________________
Please do not complete the form if you are a relative, close friend or
have a conflict of interest]
Dates the candidate worked with you From: To:
We are seeking your support in the judgment of this candidate’s competence. Please answer
these questions honestly as a record of the candidate’s performance while working with you.
Thank you for your time.
Comments regarding candidate performance and experience
I can verify the candidate’s ability to: Yes No Not Comments to support my
(tick the correct response] sure responses:
Check the availability of all resources
□ □ □
required for training.
Identify alternative resources for
□ □ □
contingency measures.
Identify and arrange appropriate training
□ □ □
locations according to training needs.
□ □ □
□ □ □
Third party signature: Date:
Send to:
to show if
DEMONSTRATION evidence is
demonstrated
Yes No N/A
During the demonstration of skills, did the candidate: