Citilink Etiket
Citilink Etiket
Citilink Etiket
Departure Flight
Traveloka Booking ID
Wednesday, 8 February 2023
999086996
19:10 Balikpapan (BPN) Airline Booking Code (PNR)
Citilink
Sepinggan - Terminal Domestic
ELGNTB
Subclass K ( Economy ) REFUNDABLE
20:15 Jakarta (CGK)
Soekarno Hatta International Airport - Terminal 3
Check-in at least 90
Present e-ticket and valid All times shown are in
minutes before
identification at check-in local airport time
departure
3A
Passenger Details
QG : http://traveloka.com/x/coc/qg
Passenger sitting in the Green Zone or Regular Zone must also read https://www.citilink.co.id/en/green-zone
Pregnant passengers are required to submit a medical certificate and sign a Limited Liability Statement at the airport
check-in counter.
The medical certificate must state the age of the pregnancy and that the passenger is fit to travel. The medical certificate
must be issued within seven (7) days before flight departure.
Please make sure you can fulfill all the requirements. The airline and government officials will review your documents at
the airport. Should you fail to present the complete and correct documents, you may be deemed as non-compliant
with the relevant air travel laws/regulations, and may not be allowed to board the flight. If you are denied boarding for
this act of non-compliance, you might not be able to request a refund for your ticket. All refunds are subject to the
airline’s approval.
The decision to onboard a passenger, either at the departing airport or during transit, lies solely with the airline and
officials at the airport. Traveloka will not be responsible for any consequences that may arise from the passenger’s
failure to comply with the laws/regulations.
Please read the complete terms and conditions in https://trv.lk/safe-travel
How to Reschedule
1. Log in to your Traveloka account via https://www.traveloka.com/login, or your Traveloka App.
2. Go to My Booking and open the booking you want to reschedule. If rescheduling is available for your booking, click
Request Reschedule.
3. Don’t worry, your initial booking will still be valid until your new e-ticket is issued.
4. Select the flight and passenger you want to reschedule.
5. Enter your new preferred flight details. Then, select your new flight.
6. Check your booking details and click Continue to submit your reschedule request.
7. If the price was not available when you were selecting your new flight, wait for your new ticket price to be
confirmed.
8. If you need to pay for the fare difference or rescheduling fee, please complete your payment within the given time
limit.
9. After your payment is successful, you will receive your new e-ticket in My Booking and email.
How to Refund
1. Log in to your Traveloka account via https://www.traveloka.com/login, or your Traveloka App.
2. Go to My Booking and open the booking you want to refund. Then, click Request Refund.
3. Don’t worry, your booking will still be valid until you have submitted your refund request.
4. Read the general refund info about your booking. If your flight is refundable, click Start My Refund to begin your
refund process.
5. Select your refund reason and the passenger you want to refund.
6. Complete your refund requirements, such as uploading your refund documents or filling in your bank account
details.
7. Review your refund details and click Submit Refund.
8. We will review your refund request and forward it to the airline.
9. You will be notified of every progress of your refund. But, you can also keep track of your refund status via My
Booking.
All refund should be processed through Traveloka. Otherwise, refund will not be approved by airline.
trv.lk/help 999086996
PAYMENT DETAILS
P.O. NUMBER: 999086996 METHOD: Bank Transfer STATUS: Paid
PASSENGER DETAILS
MR yusuf panca putra (ADULT)
PURCHASE DETAILS
1 Flight Ticket Citilink (Adult) BPN - CGK | Feb 8, 2023 1 1.183.534 1.183.534
TOTAL 1.339.179
*Includes PPN