Alcatel-Lucent OmniPCX

Enterprise Communication Server

The expert enterprise phone system for medium, large
and very large-sized companies
Alcatel-Lucent OmniPCX® Enterprise
Communication Server (CS) offers
business communications designed for
the digital age. It connects the entire
enterprise and provides organisations the
freedom, quality, and agility they need to
grow their business.

OmniPCX Enterprise CS Purple is the next

generation of business communications
solution, featuring advanced and
flexible calls management, multimedia
conversations, cloud openness and hybrid
cloud connectivity with Rainbow™ by Alcatel-Lucent Enterprise to integrate mobility,
video conferencing, and secure group messaging into your business applications.

Features Benefits

Excellent voice connectivity to customers and Quality business response: Zero lost calls; powerful com-munication tools ensure instant
employees connection to the right people

Ensure employees can call wherever they are, on Mobility: Standardized communication experience across the organization; employees
any device can use desk phones, wire-less handsets, or softphones at the office, on site, at home or
on the move

A borderless and mobile collaboration Instant business response: Employees exchange instant messages, video, and screen
application lets employee connect the sharing with their teams and business community while leveraging the office phone
phone system to the Alcatel-Lucent Rainbow Simplicity: Unified communications delivered by a cloud service connected to the phone
cloud-based unified communications service system; seamless user experience; agile IT operations

Serve users across multiple sites, with Cost-saving: Expect lower telecom bills with free Voice over IP (VoIP) across
guaranteed high availability sites, built-in least-cost routing and centralized trunks to SIP, and traditional service
providers
Reliability: High-availability options maintain vital business continuity during network or
server outages

Datasheet
Alcatel-Lucent OmniPCX Enterprise Communication Server
Technical specifications
Advanced Business • Alcatel-Lucent 8234, 8244, 8254, 8262, Messaging
8262EX DECT handsets • Integrated voice messaging:
Communications
¬ Alcatel-Lucent 4645 Voice Messaging
User experience Standard Business
Service
• Centralized directory with call by name Communications
¬ 7000 mailboxes
• Multi-line telephony User experience ¬ 30 simultaneous accesses
• Call options, including speed dial • Multi-line telephony ¬ Up to 8 supported simultaneous
• Audio conferencing • Personal call forwarding languages per system
• Personal and enterprise call routing and • Group features ¬ IMAP compatible
forwarding • Message waiting indication ¬ Support of SMTP for email notification
• Call shift of current session between • Computer Telephony Integration (CTI) • Third-party SIP voice messaging: DSPP
desk phone and mobile device of choice
• Supervision and call pick up • Centralized fax management:
• Call-back and call history features
¬ Alcatel-Lucent OpenTouch Fax Center
• Messaging notification and control Supported phones
• Contextual voice prompts • Session Initiation Protocol (SIP) Web conferencing
• Informal group features ¬ ALE SoftPhone • Cloud-based conferencing:
• Desk-sharing for shared offices ¬ Alcatel-Lucent 8088 Smart ¬ Alcatel-Lucent Rainbow cloud
¬ ALE Enterprise and Essential DeskPhone connectivity
DeskPhones (IP) ¬ ALE-500, ALE-400, ALE-300, ALE-3,
ALE-2, 8008(G), DeskPhones
Customer welcome and Contact
¬ Alcatel-Lucent Premium
¬ Alcatel-Lucent 8135s IP center
DeskPhones (IP)
Conference Phone Greeting services
¬ Logon, logoff, re-logon
• Third-party SIP softphones • Call queuing services
¬ Automatic logoff
¬ Developer and Solutions Partner • Alarm indication
Manager/assistant Program (DSPP) • Attendant group features
• Teams • Busy Lamp Field
• Filtered lines and private lines
Huddle video rooms
• Session Initiation Protocol (SIP) • Multi-tenant services
• Text messaging, IM and voice • Record online
• Peer-to-peer video
messaging
• Join a video conference • Trunk and charging features
• Discreet listening
¬ Third-party video room systems • VIP line features
Teams and groups (DSPP) • User management features
• Hunting groups and queues • Supported phones • Add-on module
• Supervision ¬ 8088 Smart DeskPhone • Headset capability

Multi-tenancy Unified Communications and Attendants

• Services per entity: Collaboration • Centralized attendant console
¬ Speed dial ¬ Alcatel-Lucent 4059EE
Enterprise mobility, desktop Attendant Console
¬ CLIP/CLIR
¬ Auto attendant
integration, enterprise instant ¬ ALE Dispatch Console
¬ Greeting message messaging • Attendant contextual menus
• Cloud-based UC&C:
¬ Music on hold ¬ ALE-300 DeskPhone
¬ Alcatel-Lucent Rainbow cloud
¬ Night service • Automated Attendant application:
connectivity
¬ Alcatel-Lucent Visual Automated
Supported phones: ¬ Alcatel-Lucent Rainbow
Attendant (VAA)
• Alcatel-Lucent New Office Environment user experience
(NOE) protocol ¬ See on-the-phone presence status Voice announcement
¬ ALE Enterprise ALE-300, ALE-400, ALE- ¬ Search directory and click to call from • External/Internal voices guides
500 DeskPhones (IP) desk phone or cordless handset ¬ From ALE DeskPhones
¬ ALE Essential ALE-20h, ALE-30h ¬ Pop-up notification when phone rings ¬ From audio file in Supervision Desktop
DeskPhones (IP/digital) ¬ Communication history
¬ ALE Essential ALE-20 DeskPhone (IP) ¬ Call to/from Rainbow client (WebRTC
¬ Alcatel-Lucent 8008 (G) Gateway)
Deskphone (IP) ¬ One number service: desk phone,
¬ Alcatel-Lucent IP Desktop Softphone Rainbow smartphone and
¬ Alcatel-Lucent 8158s, 8168s desktop apps
WLAN Handsets ¬ RCC: support of NOE Phones and
ALE-2, ALE-3 and 8008 (G) SIP Phones

Datasheet
Alcatel-Lucent OmniPCX Enterprise Communication Server 2
Customer welcome and contact Capacity OmniPCX Enterprise RM3
center • Single server or VMware delivery: 15,000 (19-in. rack)
• Alcatel-Lucent OmniTouch Contact users (IP or SIP), 5000 TDM users, 9,000 • 9 modular slots (stackable up to 3 with
Center Standard Edition: Rainbow users RM1)
¬ Built-in OmniPCX Enterprise call • 100 servers in a single network • Hot-swappable boards
distribution • Fully networked servers, 100,000 IP/ • Height: 154 mm (6.06 in)
¬ Distribution over ABC network TDM users with single image • Width: 442 mm (17.40 in)
¬ Agent context menus: ALE Enterprise • 250 servers in a supra network • Depth: 400 mm (15.75 in)
and Essential DeskPhones, 8008 • More than 1 million users in a supra • Weight: 17 kg (38 lb)
DeskPhone, IP Desktop Softphone network • Power Supply: 150Watts
¬ Supervision desktop application • BHCC per server: 300,000
¬ Reports • Software OXE Media Services (OMS) OmniPCX Enterprise XL-Rack
¬ ALE Connect for omnichannel hybrid ¬ IP, SIP, ABC network deployment (19-in. rack)
cloud services and web-based agent/ ¬ Up to 120 ports per virtual machine • 14 modular slots
supervisor desktop application ¬ G.711, G.729.AB, G.722 • 48 V power supply and battery backup

¬ Transcoding • Hot-swappable boards

Recording and quality management
¬ Ad hoc, meet-me and mastered • Height: 265,9 mm (10.47 in)
• Phone, softphone and trunk recording:
audioconferencing • Width: 482,6 mm (19.00 in)
¬ Alcatel-Lucent OmniPCX RECORD
¬ Dynamic voice guides • Depth: 362 mm (14,25 in)
Suite (TDM or IP connectivity)
• Weight: 7kg (15,43 lb)(empty)
¬ Third-party recorders: DSPP High availability
• Communication Server and database Connectivity
Emergency communication
duplication • Hybrid SIP, IP, digital, analog switching
services
• Seamless communications failover • IPv4 or IPv6 support
Building and campus emergency • Ethernet redundancy on GD-4 and
SIP
communications solution: GD/GA-XL, GA-4 boards
• SIP proxy/registrar/redirect server and
• 112 (EU), E911 (North America) services • Branch office full continuity with Passive SIP gateway
¬ Alcatel-Lucent Visual Notification Communication Server (PCS)
• Server redundancy (active/passive)
Assistant (VNA)
• Emergency Notification - Notify specific
Communication Server platform • Branch office survivability
• SIP Device Management for ALE devices
users about ongoing emergency calls Industry servers
and softphone
• Lenovo servers
Hospitality communication
• HP ProLiant DL servers IPv6
services • IPv6 and IPv4 dual stack
• 8088 Smart DeskPhone Virtual machines
¬ Communication server
• 8008 (G) SIP Phone • VMware vSphere
¬ RM1 and RM3
• ALE Enterprise, Essential or analog • Linux Kernel-based Virtual Machine
• IPv6/IPv4 proxy
phones (KVM)
¬ RM1 and RM3
• Guest features • Microsoft Hyper-V
• IPv6 or IPv4 stack
• SIP phones • Nutanix hypervisor - Acropolis OS
¬ ALE DeskPhones (IP)
• Room service features
Hosted cloud platform
• Room directory features
• In Alcatel-Lucent OpenTouch
IETF standards
• Billing and barring features • SIP RFC: 1321, 2046, 2119, 2327, 2617,
Enterprise Cloud (OTEC)
• Integration with Property Management 2782, 2833, 2976, 3261, 2543, 3262,
Systems: DSPP Optimized platform 3263, 3264, 3265, 3311, 3323, 3324,
• In Rack modules and Cabinets 3325, 3327, 3515, 3725 (partial), 3842,
Architecture 3891, 3892, 3398, 3608, 3903, 3960
Rack modules and Cabinets (partial), 3966 (partial), 4028, 4235,
System architecture
• 100% software architecture: OmniPCX Enterprise RM1 4497, 4568, 4662, 4733, 4904, 5009,
(19-in. rack) 5246, 5621, 5806, 6035, 6140, 7315,
¬ 100% IP, SIP communications
• 3 modular slots (stackable up to 3 with 7433, 7434, 7913, 8599
¬ Communication Server
RM3) • RTP RFC: 1889, 1890, 2198, 3362, 3550,
¬ Software OXE Media Services (OMS)
• Hot-swappable boards 3551, 3711
• Hybrid architecture:
¬ IP, SIP, digital, analog, DECT • Height: 66 mm (2.60 in) VoIP
communications • Width: 442 mm (17.40 in) • G.722 audio wideband
¬ Communication Server • Depth: 400 mm (15.75 in) • G.711 A-law and µlaw, G.723.1A, G.729.
¬ Rack modules and Cabinets for media • Weight: 10 kg (22 lb) AB audio
services and TDM connectivity • Call admission control

Datasheet
Alcatel-Lucent OmniPCX Enterprise Communication Server 3
• Automatic compression algorithm Private networking protocols Native encryption
allocation • Alcatel-Lucent ABC • Client/device confidentiality (signaling
• Dynamic jitter buffer, echo cancellation, ¬ User feature transparency protocol and media)
packet loss concealment (PLC), VAD: ¬ Network-wide management • DTLS 1.2 with AES 256 and SRTP with
silence suppression and comfort noise ¬ Network-wide routing AES 128
generation ¬ 100% software based
¬ Centralized applications
• DTMF Q23, robust DTMF relay, ¬ SHA2 certificate authentication
• IP
RFC 2833, in band DTMF ¬ ALE Enterprise and Essential
¬ ABC based on enhanced QSIG
• Generic signal qualification and modem DeskPhones (IP), IP Desktop
(tunneling)
transport Softphone
¬ SIP
• Anti-saturation mechanism; backward ¬ GD/GA-XL, GD4/GD3/OMS and PCS
¬ ABC VPN for networking over ISDN/
and forward automatic gain control ¬ DTLS scalability with External
PSTN network
• Embedded signal quality diagnostic tool Encryption Gateway
¬ ABC Direct IP Link
• QoS: TOS or DiffServ tagging, 802.1 p/Q ¬ IP-XBS DECT encryption
• TDM
• VoIP ticket for quality experience ¬ Rainbow WebRTC Gateway encryption
¬ ABC
analysis ¬ OmniPCX Record encryption
¬ QSIG BC, QSIG GF
Fax • TLS 1.2 with AES 256 and SRTP with
Business process integration AES 128
• G3, super G3 fall-back
• Automatic fax detection Interfaces for Developer and ¬ SIP trunks
• G.711 transparent and T.38 Solutions Partner Program (DSPP) • Migration from IP Premium Security
and T38 with G711 fallback (SIP) • Comprehensive set of services to Encryption
accompany and support Solution
DECT Integrity
developers.
• DECT/GAP • Call Server, Media gateway, Enterprise,
• APIs for Telephony, Management, Essential and Premium DeskPhones
¬ Alcatel-Lucent 8212 and 8214 DECT
Analytics, Contact Center and Recording binary signatures
Handset
services.
¬ Third-party GAP handsets User policy enforcement
• Industry standard technology such as
• DECT/Alcatel-Lucent GAP (AGAP) for • Call monitoring and barring
REST Web services with OmniPCX Open
Premium Business Communications • Internal toll fraud protection by class of
Gateway (O2G) , SIP, LDAP, SNMP, CSTA
¬ Alcatel-Lucent 8234, 8244, 8254, services
and other proprietary protocols.
8262, 8262EX DECT handsets • Refer to DSPP API Communication Hub Session Border Controller
• Built-in controller web site https://api.dspp.al-enterprise. • SIP perimeter defense:
• Hybrid IBS/RBS and IP DECT networks com/ ¬ Alcatel-Lucent OpenTouch Session
¬ Alcatel-Lucent 8378 DECT IP-xBS base Border Controller (OEM AudioCodes
station
Security
Mediant Virtual Edition)
¬ Alcatel-Lucent 8379 DECT IBS Authentication ¬ Remote worker with 8008 (G),
¬ Alcatel-Lucent 8318 SIP-DECT single • Local or external RADIUS ALE-2, ALE-3 DeskPhones (SIP)
Base station • IEEE 802.1X TLS1.2 or ALE SoftPhone
¬ Alcatel-Lucent 8328 SIP-DECT single/ • Integrated audit tool to assess security
dual Base station
Operations
management
• LDAPS authentication for OXE SIP Element management
VoWLAN
Device Management • Command Line Interface
• Premium Business Communications
• Web-based management
¬ 8158s, 8168s WLAN Handsets in NOE Traffic filtering
¬ Configuration
mode • Communication Server
¬ Mass provisioning
• Alcatel-Lucent OmniAccess® WLAN ¬ Trusted hosts file
access points and WLAN controllers ¬ TCP wrapper function Centralized operations
¬ Built-in QoS • ALE DeskPhones • Alcatel-Lucent OmniVista 8770 Network
¬ ARP spoofing protection Management System
Public networking protocols
¬ PC port switch VLAN filtering • Media and Management IP flows
• SIP, SIP/TLS, E164 support
separation
¬ Audio, video Encryption for management • Cloud Connect Operations
• T0-CCS ISDN (BRA) • SSHv2 for secure sessions
¬ Push/Get licence files
• T2-CCS ISDN (PRA) • TLS1.2 for secure HTTP session
¬ Software download
• T1 CCS (PRI) • LDAPS for directory access
¬ Inventory
• DDI or NDDI/non-DID analog networks
¬ Incidents
¬ Remote Management console

Datasheet
Alcatel-Lucent OmniPCX Enterprise Communication Server 4
European Directives and EMC Environmental conditions
International Standards • IEC CISPR 32 Class B • ETSI – ETS 300 019 Part 1-1: Storage
• CENELEC EN 55032 Class B • ETSI – ETS 300 019 Part 1-2:
EC Directives Transportation
• FCC Part 15B
• 2014/53/EU : ROHS
• IEC CISPR24 • ETSI – ETS 300 019 Part 1-3: In Use
• 2011/65/EU: ROHS
• CENELEC EN 55024
• 2012/19/EU: WEEE Telecom
• CENELEC EN 61000-3-2 • ETSI EG 201 121
• 2014/30/EU: EMC
• CENELEC EN 61000-3-3 • ETSI ES 203 021
• 2009/125/EC: Ecodesign
• ICES-003 • ETSI ES 203 038
• 2014/35/EU: LVD
• 1907/2006 : REACH Regulation Miscellaneous environments • ETSI TBR 010, 022, 003, 033, 004,
• RM1, RM3: 034, 008
Safety • FCC Part 68
¬ DNV certificate: Maritime
• IEC 60950-1
¬ IEC 60945: Maritime • Canada CS03
• UL/CSA 60950-1
• IEC 62368-1
• UL/CSA 62368-1

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