abrenendeg.

com Management exit exam questions and answers

Management Depart ment ecit exam questions and answers

31. ___________ is one who tends to centralize authority and rely on legitimate, reward and
coercive power to manage subordinates?.
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A) Autocratic Leader
B) Democratic Leader
C) Participative Leader
D) Consultative Leader
E) Laize- fair Leader

Correct answer

A) Autocratic Leader

32. The more a superior spends time with subordinates?

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A) The taller the organization structure will be.

B) The wider the span of management will be.
C) The more flat the structure will be.
D) The more the number of subordinates per manager.
E) All of the above

33. Which of the following statements is/are incorrect?

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A) Promotion leads towards increased position and power.

B) Demotion is a punitive measure in essence.
C) Communication brings common understanding
D) Promotion based on merit rewards meritorious works.
E) None of the above
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34. The type of departmentalization that brings together in one department all similar activities
and people that perform these activities together is known as ?_____________________.
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A) Geographic/territory
B) Time
C) Product or service
D) Function
E) Customer

35. Which of the following is/are correct about span of control?

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A) Narrow span tend to increase the degree of control.

B) Narrow span forces the delegation of authority to increase

C) Wider span increases the distance between top level management and lower level management
D) Span of control increases as job performance is dispersed geographically.
E) None of the above

36. Which of the following is/are incorrect?

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A) Line authority is the responsibility to make decision and issue orders down the chain of command.
B) Functional authority is exercised over people or activities in other departments based on functional
specialization.
C) Staff authority is the right to command a subordinate.

D) Staff position and functions are directly responsible for the attainment of organizational objectives.
E) None of the above.

37. Which of the following statement(s) is/are correct about informal organization?
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A) It aims at members’ satisfaction

B) It is intentionally and formally established
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C) It is shown by the company’s chart

D) Violation of accepted norms of the group causes separation from the group.
E) B and D
38. Which of the following does not represent the importance of decentralization?
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A) It motivates subordinates to make more effective works.

B) It serves as a training and experience gaining opportunity for future managers.
C) It relieves top level management of some burden of decision making.
D) It facilitates setting up of profit centers.
E) None of the above.
39. All are true about the advantage o a group decision making, except?
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A) Great pool of knowledge

B) Time consuming
C) Better decision
D) None of the above

40. Which one of the following statement is/are not true about the types of decision making?
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A) Programmed decision are repetitive and routing n nature

B) Un programmed decisions are those unstructured
C) Reactive decisions are those decisions that are made in anticipation of external changes

D) None of the above

E) All of the above
F) None of the above

41. Organization charts provides certain information about the organization structure, except?
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A) Levels of management
B) Levels o authority
C) Sub division
D) All of the above
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E) None of the above

42. All are true about the basic elements of organization structure, except?
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A) Division of labor
B) Delegation of authority
C) Span of control
D) None of the above

Correct answer

D) None of the above

43. Culture Influences effectiveness and flexibilities of an organization but not vice versa?.
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A) True
B) False
44. Organizational chart or structure of an organization depicts who reports to whom and who
has authority over whom?.
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A) True
B) False

45. Accountability and responsibility of a manager can be delegated to employees like

authority?.
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A) True
B) False
46. The wider the span of management, the taller the organization’s structure and the greater the
levels of management?.
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A) True
B) False
47. A company with a variety of products uses process departmentation as a base of
departmentalization?.
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A) True
B) False
48. Delegation of authority enables more important decisions to be made at a lower level of the
management?.
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A) True
B) False

49. Which of the following statements does not represent the importance of establishing an
organization?
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A) It complicates administration in an organization

B) It facilitates expansion and diversification.
C) It helps managers to use resources effectively and efficiently.
D) It motivates people to be creative and initiative.
E) It avoids duplication of work.

50. An example of nonverbal communication is?_ ___ __________.

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A) A letter on the notice board

B) A student with a hand raised
C) A pamphlet distributed in your mailbox
D) A written note

51. Organizational communication that is not defined by the organization’s structural hierarchy
is called____ _______ _ communication?.
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A) Diagonal
B) Lateral
C) Informal

D) Formal
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52. The beginning point for any human resource planning process is the examination of the
current human resource status by making a?___ _ _________.
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A) Strategic plan
B) Manpower inventory
C) Product evaluation
D) Analysis of customer demands
Correct answer

B) Manpower inventory

53. A written statement of what a job holder does, how it is done, and why it is done is known
as?___ __________.
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A) Job Analysis
B) Job description
C) Process departmentalization
D) Goal-oriented job definition

54. Recruitment encompasses the process of?__ ___________.

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A) Hiring employees from competitors

B) Locating, identifying, and attracting potential employees

C) Measuring the pressure in the local labor market

D) Hiring from outside the organization
E) None of the above

55. At times, employees would compare their pay and work conditions to the pay and work
conditions of friends and relatives who work in similar jobs in other companies. This process
falls under________ theory?.
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A) Expectancy
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B) Equity
C) Goal-setting
D) Reinforcement

56. According to Herzberg, when_ _______ are adequate, people will not be dissatisfied, but
they will also not necessarily be satisfied?.
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A) Affiliation need
B) Hygiene factors

C) Achievement needs
D) Power needs

57. One of the following theory suggests that “leaders are in-born or innate”?
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A) Contingency theory
B) Behavioral theory
C) Trait theory
D) Participative theory
E) None of the above

58. Which of the following are true about McGregor’s theory of x and y?
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A) The latter states that people are naturally lazy

B) The latter claims that the average human being dislikes work
C) The former claims that external control and punishment are not the only means of management
D) All of the above
E) None of the above
59. Mr X is the marketing manager of Timex trading Plc. He is an expert in the field of
marketing. Due to this fact most workers in the marketing department admire his knowledge and
follow or accept his way of leading. Which kind of power Mr X has on its workers?
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A) Legitimate power
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B) Expert power
C) Reward power
D) Referent power

60. Base of departmentation that helps a firm to adopt local customs and laws and serve
customers more quickly?.
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A) Functional
B) Product
C) Geographical
D) Customers
E) All of the above

61. Power that arise due to personal charisma, so the followers would like to associate
themselves with such a leader?
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A) Referent power
B) Reward power
C) Expert power
D) Coercive power
E) A and B