0% found this document useful (0 votes)
123 views24 pages

Step by Step Guide To Writing A CV

The document provides a step-by-step guide to writing a CV that will help job applicants stand out. It covers researching the employer, understanding the job role, considering presentation style, emphasizing skills, using convincing language, tailoring the content and layout, and includes tips and examples. The guide advises focusing the CV on clearly demonstrating how the applicant's qualifications and experience meet the requirements for the specific role.

Uploaded by

rishithrajan6
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
123 views24 pages

Step by Step Guide To Writing A CV

The document provides a step-by-step guide to writing a CV that will help job applicants stand out. It covers researching the employer, understanding the job role, considering presentation style, emphasizing skills, using convincing language, tailoring the content and layout, and includes tips and examples. The guide advises focusing the CV on clearly demonstrating how the applicant's qualifications and experience meet the requirements for the specific role.

Uploaded by

rishithrajan6
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 24

A STEP BY STEP GUIDE TO

WRITING A CV
How to write a CV that will allow you to stand out from the crowd.
2 University of Winchester Careers • Your future starts here
CONTENTS
Introduction 4

Purpose of a CV 4

Step 1 – Research the employer or organisation 4

Step 2 – Understand the role you are applying for 5

Step 3 – Consider your CV Presentation 6

Step 4 – Emphasise your skills 8

Step 5 – Use convincing language in your CV 10

Step 6 – Get the layout and content right for you 11

Types of CV 12

Practical CV tips 13

CV application tips 13

CV examples 14

Creative and Performing Arts CVs 22

Conclusion 23

Contact the Careers Service


Visit the team at The Careers & Opportunities Hub
Use the Careers Intranet pages
Find jobs, advice and book appointments through CareerConnect

@_UoWcareers

@uowcareers

@universityofwinchestercareers

University of Winchester Careers • Your future starts here 3


INTRODUCTION
The aim of this guide is to walk you through, step by step, how to create a professional CV that will help you to
stand out from the crowd. There is no perfect CV–however most recruiters, if not all, are looking for specific
things on your CV and will initially spend less than 10 seconds looking at it!!

It is vital you show you have the key skills and attributes for the role and you fit into the culture of the
organisation.

Be prepared to allocate a reasonable amount of time to achieve this, it is work in progress and you will
continue to improve it as you work through your career journey.

This guide will include many top tips as well as some examples of well written CVs.

If you require any clarification or more in depth one to one guidance please do not hesitate to contact one of
the Faculty Employability Advisors in the Careers and Opportunities Hub.

PURPOSE OF A CV
The only purpose of the CV is to move you to the next stage of the recruitment process, this may be an
interview or it may be some specific testing……as long it has moved you to the next stage it has done its job.
If you are self-employed it is a tool to showcase your skills to potential clients and customers.

Remember a CV is YOUR marketing tool, it is describing you on your best day.

STEP 1
RESEARCH THE EMPLOYER OR ORGANISATION
Develop your commercial awareness and get to know the organisation’s business activities and its sector.
Start by investigating the company’s website, their social media profiles and any news items about them.

This checklist might be helpful. Have you researched the following…


F The employer’s full name, and can you spell it?
F Their corporate website, including the ‘careers’ and recruitment sections?
F The organisation’s social media accounts: LinkedIn, Twitter, Facebook, Instagram and recognised any tone
they use? Is it fun, friendly or formal?
F Latest news on the organisation or industry press releases and any stories or headlines for this business
F How the company likes to see itself and therefore what brand have they created? Can you easily find their
values?
F The main business and products or services of the organisation. Can you write a summary of what it does
in your own words? Where is it based and how big is it?

4 University of Winchester Careers • Your future starts here


STEP 2
UNDERSTAND THE ROLE YOU ARE APPLYING FOR
Employers create a job advert to show you the responsibilities involved, this can sometimes be very general.
To obtain more detailed information you need to locate the job description and the person specification for the
role advertised, which are likely to be one document:

F The job description states your key responsibilities


F The person specification will include the essential and desirable criteria for the role.

Read all these documents very carefully, and consider how you can prove your ability to carry out all the tasks
stated as well as meet all the essential criteria and hopefully, at least some of the desirable criteria.

The recruiter will score your CV or application form according to how closely it matches the advert and person
specification. The more you evidence something you have done against the list of what they want, the more
likely you will be invited to interview.

Follow these top tips:


F Use a highlighter to highlight the key responsibilities, skills and personal attributes in the job description
and person specification
F List your abilities and personal attributes against those required for the job.
F Write down the things you are most proud of, your best achievements that might be relevant for this job
F List your most relevant examples from volunteering, any work experience, your degree and other
university activities that will help you showcase your strengths and therefore help you to stand out from
the crowd.

University of Winchester Careers • Your future starts here 5


STEP 3

CONSIDER YOUR CV PRESENTATION


A CV should look professional, be well written, easy to read and without spelling, grammar or punctuation
errors. Please consider the following:

F Keep your CV to 2 full pages, unless you are specifically asked to submit a one-page CV.
F Use a clear straight forward format with a legible font in size 11–12 (such as Calibri, Arial, Raleway or
Verdana). Do not over fill or clutter the CV and use "white spaces" to make it easy to read.
F Decide on one simple way to highlight sections, headings in bold, capitals or italics, unless designing a
creative CV.
F Bullet Points are an excellent way for recruiters to easily and quickly find the information they want. You
may only have a few seconds to impress them.
F Use short sentences rather than long paragraphs for this reason keep your paragraphs short or bullet point
your CV instead.
F Be professional and ensure the spelling, grammar and punctuation are correct, and avoid using jargon.

Here are some links that you might find useful:


₀ www.totaljobs.com/advice/graduate-cv-template

₀ www.prospects.ac.uk/careers-advice/cvs-and-cover-letters/example-cvs

₀ www.targetjobs.co.uk/sites/targetjobs.co.uk/files/public/final-year-cv-template.pdf

₀ www.cv-library.co.uk/career-advice/cv/cv-templates/no-experience-graduate-cv

6 University of Winchester Careers • Your future starts here


SALES EXECUTIVE (PUBLIC SECTOR)
GRADUATE MANAGEMENT TRAINEE GRADUATE PROGRAMME, SOFTCAT
At Enterprise we believe that great leaders aren’t born; We love recruiting graduates with ambition, energy and an
they’re made. When you join us you will get support eagerness to learn. If you’re looking for responsibility, rewards
and a clear progression path, then Softcat is a brilliant place to
to become the future leader we know you are. We’ll
begin your career. When you see the set-up, we think you’ll be
give you real responsibility from your first day. From keen to come on board – especially as you don’t need a tech
customer service to finance and operations to sales, background to join us.
you’ll work across our entire business and learn
RESPONSIBILITIES
everything it takes to manage a successful, multimillion- As a Public Sector Sales Executive, you’ll be securing new
pound organisation. business within public sector organisations across the UK,
selling IT solutions and providing top class customer service.
RESPONSIBILITIES As you become established in the role, you’ll spend less
As a Graduate Management Trainee, you are time on building new business and focus on enhancing the
empowered to make business decisions that affect your existing relationships you’ve built. It truly feels like running
your own business, where you get to control your earning and
careers as well as the bottom line. We will teach you
development.
how to effectively communicate, influence and interact
with all types of customers, vendors and colleagues. WHAT WE ARE LOOKING FOR
You’ll learn proper sales techniques, problem solving • Previous sales or customer facing experience would be an
advantage but not essential
strategies and conflict management. These skills will
• Passionate, fun and have the entrepreneurial flare to build
provide you will the opportunity to market to local your own client base from scratch
business partners and build solid lasting relationships • Self-Starter, quick learner and highly organised
with key decision makers. • Clear and persuasive communicator
• Ability to build rapport with new clients as well as strong
relationships internally
• Interested to hear from Graduates looking for a role in sales
• Keen to learn about new and emerging technologies

Job Specification
Customer Services Staff, Winchester Science Centre & Planetarium, Winchester

Post Title: Weekend Customer Services


Line Manager: Events and Customer Services Manager

1. The Role
As part of a Customer Service team you will be encompassed into the admission and catering
side of the organisation. This includes serving customers, preparing food and serving drinks in
an efficient and timely fashion to maintain a steady customer flow though the cafe.
2. Person Specification:
It is Essential that you have:
• Flexible and hardworking attitude
• Attention to detail and ability to see the centre through the customers eyes
• Ability to work in a fast passed environment
• Ability to take own initiative

University of Winchester Careers • Your future starts here 7


STEP 4

EMPHASISE YOUR SKILLS


A professional CV is your ‘selling document’ and should be well written. It should highlight your skills and
attributes, matching the person specification and job description of the job you are applying for. This should be
easily found by the recruiter.

Please find below some ideas for phrases you might wish to use or adjust into your own words. Remember to
utilise all your experience, such as any specific study, volunteering, part-time work, placements or involvement
in university societies or clubs.

COMMUNICATION SKILLS DIGITAL OR COMPUTER LITERACY

F Prepared and delivered a presentation or talk F Audited and updated the intranet pages
F Presented information as a Student Academic F Designed a new website for a charity
Representative F Created a brochure for an event
F Written essays, dissertations, articles, blogs or F Designed social media to promote a
reports competition
F Designed and produced marketing material for F Produced reports and graphs using Excel.
events
NUMERACY
TEAMWORK
F Inputted numbers into a spreadsheet
F Delegated tasks to team members to achieve a
F Responsibility as a Treasurer for a club or
common goal
society
F Actively participated as a member of a sports
F Completed maths/statistics/data analysis.
team, in a band or a society
F Supported other team members in a working LEADERSHIP
environment
F Taught a group or trained a colleague
F Volunteered to complete additional tasks when
F Chaired a team or university society
a team member was absent
F Led a group whilst carrying out an Open day
PROBLEM SOLVING event
F Held a role of responsibility, such as being
F Proposed and implemented a new idea for a
on the Student Senate or Student Academic
course project
Representative
F Identified an issue with a rota and suggested a
F Encouraged and motivated others in a team
more effective solution
F Worked around a difficulty or a constraint
F Encouraged others to be open to a discussion
to change a process

8 University of Winchester Careers • Your future starts here


CUSTOMER SERVICE

F Provided first-class customer service, took


care of customer needs, ensured customer
satisfaction
F Remained calm displaying a professional, can
do attitude
F Welcomed visitors to an open day
F Dealt effectively with questions and complaints.
F Organisation and time management
F Prioritised work to complete my assignment on
time
F Planned tasks in advance, evaluating time
required for each activity being methodical with
my approach

ADAPTABILITY AND FLEXIBILITY

F Covered for a Residential Assistant at short


notice
F Adapted the time of the course project meetings
to suit all peers on my course
F Worked part-time in Winchester whilst studying
F Signed up to attend a charity, outside my
comfort zone

NETWORKING/
BUILDING BUSINESS RELATIONSHIPS

F Attended and introduced myself to prospective


employers at a Careers Fair
F Invited and hosted visitors whilst attending a
session
F Maintained a professional image when
representing the company

University of Winchester Careers • Your future starts here 9


STEP 5

USE CONVINCING LANGUAGE IN YOUR CV


Using “active” verbs as the first word of a bullet point or at the beginning of a sentence provides a positive
explanation of the impact you have had. Using accurate and powerful verbs will make your CV more
interesting and dynamic. Using verbs at the beginning of sentences can be very powerful.

Here are some examples of word and phrases you may find useful.

A I P
Adapted Illustrated Planned
Analysed Implemented Prepared
Assisted Improved Presented
Advised Increased Produced
Arranged Instructed Published
Audited Provided
L
C Led
R
Compiled Liaised Researched
Coordinated Launched Recommended
Created Learned Reduced
Communicated Received
Conducted M Recruited
Reviewed
Managed
D Mentored
Demonstrated Maintained
S
Developed Motivated Surveyed
Delivered Mobilised Supervised
Directed Supported
Delegated O Streamlined
Designed Solved
Observed
Organised
E Operated
T
Edited Orchestrated Trained
Enabled Overhauled Targeted
Established Taught
Enhanced Teamed with
Evaluated

10 University of Winchester Careers • Your future starts here


STEP 6

GET THE LAYOUT AND CONTENT RIGHT FOR YOU


The order and content of the CV is flexible and up to you. When considering what template to use think about
the culture of the company. How creative are they? What colours do they use? What style do they have? How
professional are they? How can you use a template that fits their style?

Remember, the recruiter spends less than 10 seconds initially to decide whether they think you are a good fit
for the organisation. Therefore, make it easy and quick for them to find out what they want to know.

What should come first? F Education or qualifications or training: Highlight


the title of what you have done, and explain
F The most important information should be on
your degree with a few lines. Start with the most
page one, ideally in the top half of the document.
recent first.
F Give more space to and highlight experience that
is most appropriate to the job. For example, if you F Employment history/work experience (paid
did a related module in your degree, give some or unpaid)/volunteering: Start with the most
details about it and describe the assignments. recent first and make sure the job and job title is
clearly highlighted so at a glance a recruiter can
F Include any relevant specialist skills or
understand what you did.
knowledge.
F When listing details start with your most recent F Relevant experience: You might separate out
attainments and work backwards. your most relevant experience into a specially-
named section (e.g. Writing Experience). This is
What to include in your CV especially helpful, as you can move it higher up
the page to ensure it is noticed.
Most CVs include the following:
F Skills: These skills need to match the person
F Name and contact details: Usually the name is specification document. You can either show the
centre stage in a larger font and/or bold. Photos skills you have developed within the employment
are not required unless it is for a Performing Arts/ section or create a separate area for skills, which
Creative CV such as acting. usually comes after your personal profile on page
F Contact details: A mobile number and one.
professional email address are enough. Some F Interests, achievements, awards or other
people include an address, but most employers activities: There’s no requirement to include
use email. Keep yourself safe online; you don’t hobbies on a UK CV. If you want to, it can
need to include your address when posting CVs showcase teamwork, event management,
onto online jobsites. If you have a good LinkedIn leadership, or job-relevant skills such as
profile, add it here. communication and creativity. It demonstrates a
F Profile/summary/career aim/objective: Keep life outside work. Do not include anything that has
a profile section brief, tailored to the role and in absolutely no relevance to the job.
the third person and concisely show you are the F References: Most job applications request a
right candidate. Choose 2-4 sentences using the minimum of two referees, the first of which is
prompts of: usually the most recent or relevant employer
1. Who you are. E.g. Second-year history student or an academic tutor. Always ask a referee’s
2. What skills you have. E.g. A competent permission so they will be ready for an approach.
communicator For the CV it is usually enough to state that
‘references will be provided on request’. If you
3. Where you have developed these skills.
are putting their name in, include their title and an
(which role/university course etc.)
email but not their full address.

University of Winchester Careers • Your future starts here 11


TYPES OF CV
There are several CV formats you might want to choose from, including these 6:
1. REVERSE-CHRONOLOGICAL CV

This lays out a history of activities undertaken with the most recent first, working backwards.

2. SKILLS-BASED CV

A CV organised by examples of skills required for the job on page one. It draws attention to important skills,
giving examples of where you have undertaken them. Many employers state they like this one.

3. COMBINATION CV

This is a mixture of a chronological and skills-based CV. It is presented as a chronological CV but displays
core competencies or key skills on page one.

4. CREATIVE AND PERFORMING ARTS CVS

The layout always depends on the industry you are targeting. Creative CVs may include examples of
your designs or images within the text and signpost the reader to a website, or blog or online portfolios or
showreels. Performing Arts CVs may include your photo and performing experience.

5. ACADEMIC CV

This is used by lecturers and post-docs for academic and research-intensive positions. Include information
about the research you have undertaken, professional memberships, any fellowships, awards and
publications. Have different headings for these areas with conferences attended and presented at and any
poster presentations.

6. VIDEO CV OR SHOWREEL

Some employers ask for a video CV to supplement Skype and Video interviews. Or you may also want to use
a video CV to try and find creative work or experience.

12 University of Winchester Careers • Your future starts here


PRACTICAL CV TIPS
1. Saving and naming your documents
Most applicants save the CV as a word document or as a PDF, always ensure you are sending it to the recruiter
in the format they would prefer. There are many occasions when it has been received and the recruiter is not
able to open it, make sure you are not ‘that’ person.

2. CV sifting and the Application Tracking System (ATS)


ATS is a tracking system used by some recruitment websites which will sift through CVs to save an employer a
great deal of time by scanning it for relevant words:

F The computer sorts the content into different categories such as Contact details, Education, Skills,
Qualifications and Work Experience.
F The required/desired skills or keywords are matched against this and a score is given.
F Boxes, graphics and fancy logos can disrupt the layout when sifted by ATS.
F Always check any advice given by an employer on the format of the CV required.

CV APPLICATION TIPS
I have a disability. Do I have to mention it on my CV?
There’s no obligation to mention a health condition or disability when you
apply for a job, and you don’t have to include it on your CV. If you do plan to
declare a disability it may be easier to do so in your covering letter, rather
than the CV. It can give you an opportunity to sell some of the unique skills
and experiences you have gained due to your disability.

I am a mature student with a gap in my employment. Does this


matter?
When producing your CV it may be worth considering the format of a
skills-based one as it gives you an opportunity to positively sell your skills
obtained whilst away from paid employment. E.g. your time management
and organisation skills when raising a family. Have you liaised with
professionals whilst caring for a family member, or gained valuable
experience whilst travelling or in voluntary work?

I am an international student, are there any issues I need to


consider?
The typical UK CV differs from other countries as you’re required to match
your skills with those relevant for the job role, and is more than a list of your
qualifications and experience. As an international student you will want to
include details of your work permit, previous qualifications including the UK
equivalent, and the level of your English proficiency.

University of Winchester Careers • Your future starts here 13


A CHRONOLOGICAL CV – (BUSINESS STUDENT)

Write a short
introduction
about Isabelle Ringing
yourself
detailing who [email protected] 077888999 Basstenor Grove, Ringtone, Hampshire
you are, your
skills and Adaptable and outgoing final year Business Management student, currently achieving a high
what you are 2:1. Experience within retail, tourism and fundraising, events organising and marketing. Strong
looking for. organisational, project management skills, as well as communication skills developed during my
degree and range of work experience.
Seeking a graduate level role, to further develop my communication and organisational skills.

Education
2017- 2020 BA(Hons) Business Management, University of Winchester, Expected result;
Put your most recent qualification 2:1/1st
first, the knowledge and skills Modules to date have included – Strategic Marketing Management, People and
gained Organisations, Management and Leadership and Managing Finance. Gained
team work and project management skills, worked in small project groups. E.g.
Don’t list all Presented an innovative marketing strategy for a new local florist. Completed
your GCSEs. market research assignments and received a first-class mark for my research
Just state how showing how computer simulation can improve queuing systems. Communicated
many you have clearly via several group or individual verbal presentations.
and grades
2012-2017 2 A Levels and 9 GCSEs, Bellring Academy, Tooloud
in Maths and
English and
2 A levels – English (B) and Mathematics (B).
any relevant 9 GCSE’s (A* – C Grade) including English, Maths and Science.
subjects. School Prefect Undertook playground supervision and support duties.

Employment and other experience


Sept 2019-now Volunteer, Screech Retirement home, Winchester.
• Fundraised by organising ‘A Spell in..’ for 24 hours.
• Raised £1500 towards new accessories needed for the home.
Summer 2019 Marketing Assistant placement, Singalong Insurance, Humbridge
• Created a marketing campaign with others.
• Attended events to gain client views of current materials and messages.
• Designed and implemented new promotional company leaflet.
Jan-Aug 2019 Visitor and Tour Assistant, Hip Hop World, Winchester
• Guided visitors on tours, dealt with complaints, ordered gifts for shop.
• Achieved and exceeded target for sweet sales
• Awarded Customer Service Assistant of the month.

Highlight positive tasks and responsibilities from


work, volunteering, placements etc. Use a brief
description and examples. Think about what is
required for the roles you are applying for.

14 University of Winchester Careers • Your future starts here


September 2018 Arrivals Helpline Team Member, University of Winchester
• Trained to answer the phone and knowledge of the enrolment process.
• Spoke clearly on the phone to parents and new students
• Assisted and helped facilitated them through the enrolment process.
June-Sep 2018 Customer Ride Operator, Paulton’s Park, Near Southampton
• Worked as a team to fulfil a busy rota of running over 20 different rides
• Oversaw customer enjoyment, safety and equipment

Positions of responsibility
Oct 2019-now Treasurer, Business Management External Trip Society, University of Winchester
• Responsible for the budgeting and financial management of the Society.
Choose some
Sept 2019 Course Representative, BA (Hons) Business Management other activities
• Liaised between students and staff to ensure that the student’s views are or positions of
represented. responsibility
• Undertook lecture “shout-outs” to gather student opinions to highlight
other skills and
Jan 2018-2019 Social Secretary, Alternative Music Society, University of Winchester
experience that
• Worked in team to organise weekly meet-ups to discuss, plan and agree you have had.
events
• Organised gigs and performances including the popular DISTRICT event at
the Railway Inn.

Jan-May 2019 University Theatre group – Member


• Took a main lead in ‘The Witches of Eastwick’ production.
• Performed 5 performances to an audience of 350 each time.
• Helped the Group achieve a profit on the performances to benefits the next
production.

Additional skills and interests


IT skills Proficient user of Microsoft suite of programmes and Social Media

Driving Licence Clean and held for 5 years

Business Keeping up-to-date with business trends by reading the Financial Times,
Money Week and other local and national publications

Alternative Following new and up and coming bands, and am especially interested in Indie
Music Rock, Punk, and Pirate Metal.

Referees available on request

University of Winchester Careers • Your future starts here 15


A SKILLS CV – (HEALTH AND SOCIAL CARE STUDENT)

Grab the Employers attention with


a simple centred name and basic
contact details in bold/larger font. Nicole Greentea
Basingstoke BS12 9HA       07581015111      [email protected]

BSc (Hons) Health and Social Care, graduating in 2020, a degree focused on improving
health and wellbeing and understanding the related needs of different communities. Through
employment and work experience I have developed my communication, organisation and
leadership skills. A motivated and confident sports woman who has been a coach, player, umpire,
Captain and Vice-Captain of the University’s netball team. Gained customer service and care
experience at Together for Mental Wellbeing, Adventure Golf, Boots, the University’s HR team and
with the Brownies.
Identify the skills you have from work, volunteering &
Choose the Skills study. Write a brief description and back this up with
skill areas evidence and examples.
that you
Mental health interventions
know the Gained knowledge and practical skills in care and especially in relation to those with a mental
employer is health issues during my degree and work at Together for Mental Wellbeing. Planned and
looking for implemented a Walking Group and supported individuals to improve their independent living.
Communication and customer service
Within care work, coaching, retail and blogging, listened and assisted with enquiries, requests and
client requirements. Built a good rapport with clients so they felt comfortable and clearly explained
and instructed issues of health, safety and welfare. Created a University HR Health and Well
being blog and produced pages of information for staff to view on Intranet.
Organisation
Organised visitor bookings, prepared and delivered birthday parties. Facilitated activities to
ensure customers moved swiftly round the course. Planned and facilitated the weekly Walking
Group at Earlgrey House. Prepared prize giving events as Social Secretary of the Netball
Committee.
Coach, motivator, and netball umpire
Trained as leader and coach. Took warm up exercises, training drills and skills techniques with
university and college students. Supported PE sessions and umpired several netballs matches.

Employment and work experience


Relief Project Worker, Earlgrey House, Together for Mental Wellbeing 2018-present
Worked in a team and alongside residents with complex needs. Initiated and planned a walking
group and lead a group of 5 residents on a local weekly walk, which has included an initial bus or
train trip. Supported individuals to encourage them to develop skills and to manage their range of
health needs.

Health and Well-being Blogger, Human Resources, University of Winchester, 2018


Created a Health and Well-being blog for all staff members to view on Intranet. Produced pages
on Stress Management, Desk Based Exercises, Healthy Eating, Health and Fitness App Reviews
and Motivation. My blog had many views and was praised for engaging and interactive content.

16 University of Winchester Careers • Your future starts here


Visitor Service and Party Organiser, Knights Realm Adventure Golf, Basingstoke 2016-2017
Gained organisation skills when running children’s parties, facilitated games and good behaviour
to ensure that children had a positive experience and ran activities to ensure customers moved
swiftly round the course. Dealt with all inquiries. It is fine to
place dates at
Volunteer Netball Coach, Vine Community School, Basingstoke, 2017
the right-hand
Supported the PE teacher at my secondary school, undertook warm up exercises, training drills,
side or end of
skills techniques and oversaw mini-matches. Umpired several matches for years 7 and 8.
the time.
Boots Customer Service Adviser, Saturday and some holiday work job 2015-2017
Greeted customers, dealt patiently with queries and complaints, managed stock control, and
ordered products online. Worked in a busy team, punctual and completed tasks efficiently.
4 sessions as a Volunteer, Brownies Peppermint-tea Pack, Basingstoke, 2015
Most recent
Education and other qualifications qualifications
first, the
BSc (Hons) Health and Social Care, University of Winchester, 2017-2020
knowledge and
In-depth knowledge and underpinning theory health and social care policy, practise, experiences skills gained
and issues within different communities for families, substance uses, those with mental health
issues, older, and disabled people.
Extended Diploma Health and Social Care: Basingstoke College of Technology, 2015-2017
The Council for Awards in Care, Health and Education (CACHE) provides advanced level learning
in communication, equality, health, life stages development, anatomy and physiology.
Higher and Community Sports Leader Award 2017 Don’t list all
Gained effective leadership skills and theory related sports, including planning, leading and your GCSEs.
evaluating sports for children, disabled people and older people. Undertook 10 hours of netball State how
coaching at the Vine Community School with years 7 and 8. many you have

10 GCSE Passes, all A-C grades, Vine Community School, Basingstoke, 2013-2015 and grades
for Maths
Including English Language, Maths, Double Science and Physical Education.
and English
and required
Other Achievements and sports
subjects.
Duke of Edinburgh Silver Award, 2015 – Undertook residential expedition, volunteering and
skills development.
Netball – Played netball for the University’s 2nd team. Developed leadership skills as Team and
Vice Captains. Fulfilled roles as both Media Officer and Social Secretary of the Netball Committee.
Played Netball throughout my time at the University, college and secondary school.
Coaching and umpire: Coached and umpired Netball matches for secondary pupils.
Voluntary work with the Brownies Peppermint-tea Pack
Facilitated games, arts and crafts with Peppermint-tea Brownies Pack for 4 sessions.

References available on request

Keep the CV to no more than two full sides of A4.

University of Winchester Careers • Your future starts here 17


A SKILLS CV – (PSYCHOLOGY MASTERS STUDENT)

Sam Dancer
Prance Grove, Hip-hop, North London, NW5 234    0766666666    [email protected]

Professional Profile
MSc (Hons) Sports and Exercise Psychology with BSc (Hons) Psychology at University of
Winchester, accredited by the British Psychological Society (BPS).
Gained high level knowledge and skills in critical and analytical data analysis, qualitative and
quantitative research methods, with a range of applications in exercise, health and wellbeing
activities.
Through experience in customer service and session facilitation, confident in maintaining
customer satisfaction to a high standard and developed the ability to plan and manage
workloads to deliver high standard assignments within a range of different work placements.
Note the skill
areas focussed Skills
on research,
statistical Research Within the masters and degree, developed in-depth research methods and
analysis and statistical analysis through journals, videos, online, surveys and interviews and a
and related
analysis 12,000 word research dissertation project. Used a range of systems to undertake
data quality checks, to ascertain meaningful statistical patterns and data
software
optimisation.
Information Highly confident and competent with SPSS data software, proficient ICT literacy
Technology in the Microsoft Office suites, familiar with PsychoPy online data collection
platform, ‘R’ programming language for data analysis and Python programming
language. Confident skills in a range of social media platforms.
Teaching Supported students in their learning for statistics and research methods,
Facilitation answered questions. In addition, ran sessions to help students explore their
attitudes to studies. Used demonstrations, mini-talks and facilitated a range of
activities to aid learning.
Customer Greeted retail and restaurant customers, answered questions, dealt with queries
Service and complaints sessions to help students explore their attitudes to studies. Used
demonstrations, mini-talks and facilitated a range of activities to aid learning.

Education and qualifications


2020 MSc(Hons) Sport and Exercise Psychology, University of Winchester
Accredited by the British Psychological Society at stage 1 qualification and
Registered Practitioner status with Health and Care professional Council (HCPC).
More space
Advanced, in-depth knowledge, skills and research methods of sports analysis
and practice.
dedicated to
explain the 2019 BSc(Hons) Psychology 2:1, University of Winchester
Master and the Accredited by the British Psychological Society. Gained knowledge, critical and
degree rather
analytical analysis and research skills, including: Applied skills for research
and practice, qualitative and quantitative methods, thematic and interpretive
than earlier
analysis.
qualifications
2016 3 A levels, Psychology, Maths, Geography, Salsa Sixth Form College, North London.

18 University of Winchester Careers • Your future starts here


2014 10 GCSE Passes, Maths, Triple Science, English Language, English Literature,
Geography, French, Physical Education, History, St Waltz Secondary School,
Kenilworth.

Associated experience
2019-to Demonstrator, Psychology Department, University of Winchester
Employment
date Assisted senior lecturers in research methods and statistics workshops for 1st
and experience
and 2nd year students. Demonstrated data analysis using SPSS and answered
student questions with the objective of enabling students to find the answers for split into
themselves. research and
psychology
2018-2019 Changing Mindsets Workshop Leader, University of Winchester
related and
Facilitated two sessions that looked at the attitudes of students to studying and
potential interventions to change their mindset towards their studies. The role other
required having a good understanding of the changing mindset approach and
passing it on to a new cohort, achieved by a mixture of lectures and activity-
based exercises.
2018-2019 Victim Satisfaction Research Project, Volunteering Module, Hampshire Police
Undertook project research, analysed the victim satisfaction surveys and was
tasked with a “deep dive” to explore how Victims experienced the process and
conduct received by Hampshire Police. Compiled a report and presented my
findings to Head of Department.

Customer Service employment


2018-to Team Leader, Waitrose, Winchester
date Responsibilities include maintaining the smooth daily running of food counters,
delivering high standards of display, upholding excellent customer satisfaction
whilst sustaining high levels of food hygiene standards and health and safety
procedures. Duties also included cash handling.
2017-2018 Supervisor, The Refectory, University of Winchester
As a supervisor it was my responsibility to ensure a calm and efficient
environment in a busy bar/restaurant. Oversaw staff training and rotas,
customer service, taking bookings, dealing with face to face enquiries, managing
complaints whilst ensuring compliance with company policies and procedures,
including Health and Safety.
2015-2016 Supervisor and Waiting Service, The Dancing Bear, Salsa, North London
I supported managers with day to day running of the restaurant, kept the
premises clean and tidy, collected plates and glasses, providing a professional
and friendly service to all customers, took orders, delivered food and drinks to
tables.
2014-2015 Catering and Waiting Assistant, The Dancing Bear, Salsa, North London
Worked as assistant to the chef, prepared food, salads, sweets and starters.
Progressed into a customer food service role, served tables, took orders and
dealt with queries,question and complaints.

References available on request

University of Winchester Careers • Your future starts here 19


A COMBINATION CV – (HISTORY STUDENT)

ALEX CAKE
0754277777779 - 01488888333 • [email protected] • Spongehampton SO99 9OP

An enthusiastic, detailed and capable Humanities final year student on track to achieve a 2:1,
with relevant experience working in a busy Constituency Office and a strong interest in Political
History. Through employment in political administration, mentoring and hospitality, I have gained
vital office experience and working in an intense environment. Now seeking an entry-level position
in Public Administration where I can utilise my academic and transferable skills and develop a
career within the Local Government.

PROFESSIONAL SKILLS
Analytical skills: Successfully analysed and collected data for university work. Critically
evaluated information and examined the reliability of historical political sources to reach
conclusions and report on findings.
Written and verbal communication and research skills: Undertook research and evaluation
through my degree and the Constituency Office. Produced clear and high-quality reports and
presented findings to the constituency team.
Technical abilities: Competent and experienced using Microsoft Office (Outlook, Word, Excel,
Power Point).
Customer service skills: Over 3 years working in hospitality, developed excellent customer
service skills.
Interpersonal skills: Credible and extremally loyal with a proven record of working hard and
being a productive team member.
Multicultural awareness: Passionate about cultures with an open-minded predisposition to
explore the world and work with people from a wide range of cultural and social backgrounds.

EDUCATION
BA (Hons) History, 2:1, The University of Winchester, 2017-2020
• Modules included: Political Medievalism, Religion, Politics and Society, Political Structures,
Public History and Soviet Communism
• Dissertation: Examined historical processes for developing political surveys and pools. Through
this research I have been able to think critically when facing new arguments and points of view,
developing my intellectual rigour, reporting and presentation skills.

Safeguarding Vulnerable and Young Adults (SOVA) Training, November 2018


• Subjects covered: Groups of adults and young people and who might be at risk,
• Policies and compliance, supporting those who have suffered abuse.

A-Levels, Baking Sixth Form College, Spongehampton, 2015-2017


• English Literature (D); History (D); World Development (C),

10 GCSEs, Lemon Drizzle Community School, 2015


• Including English (B); Maths (C); Business (C) and I.C.T (B), 2015

20 University of Winchester Careers • Your future starts here


• Key achievement: Selected to be Year 11 Student Ambassador supporting the learning of
younger students and being a positive role model for their academic development

PROFESSIONAL EXPERIENCE
Constituency Office (Labour), Office Assistant – Summer Internship. Jun-Sept 2019
• Frequently communicated with constituents, dealing with enquiries in person and email
• Liaised with travel firms and Westminster to organise travel arrangements.
• Assisted the constituency team with research, compiling reports and minutes.
• Responded to press enquiries and drafted press releases in an effective manner.
• Dealt with confidential enquiries in line with confidentiality policies.

Young Offenders Mentor, SOVA, November 2018-March 2019


• Completed one week’s mentoring training covering issues like confidentiality, safeguarding and
mentoring skills.
• Successfully mentored a young refugee, getting him back on track professionally by helping
him to apply to and resume his college course.
• Implemented safeguarding and confidentiality practices.
• Participated in mentors focus group to aid group communication and support networks
• Wrote weekly updates and final report

OTHER EXPERIENCE
Food and Customer Service Assistant, Winchester Cale Emporium, Oct 2017-Present
Customer Service ║ Health & Safety ║ Applying Methodical Skills
• Ensuring the restaurant is clean and ensuring a safe work environment
• Checking the food is of the correct temperature when served
• Making sure food is labelled correctly and allergens are labelled
• Creating a welcoming and friendly atmosphere for the customers
• Applying great attention to detail during stock rotation operations

Kitchen Porter, The Chocolate Brownie Tea Rooms, Jun-Sept 2017


Customer Service ║ Food preparation ║ Food Hygiene ║ Working Under Pressure
• Kitchen/tea-room cleaning, ensuring areas complied with health and safety standards
• Assisted Head Bakers with food preparation strictly following food handling procedures
• Ensured the kitchen was plan and well organised for high efficiency performance
• Served a range of morning snacks, lunches, and Afternoon Teas
• Worked under pressure with a team of 7 others in the tea rooms.

PERSONAL INTERESTS
• I enjoy spending my spare time keeping abreast with world political developments and current
affairs.
• I play football and had been part of the Flapjack Lions team finishing 2nd in the Mid-Sponge
football league in 2016.

REFERENCES AVAILABLE ON REQUEST

University of Winchester Careers • Your future starts here 21


CREATIVE AND PERFORMING ARTS CVS
If you are on a performing arts or creative course related to Theatre, Film Production, Dance, Music and Acting,
creating a CV tailored to these specific areas is particularly important not least as they are very competitive.
For opportunities in creative and artistic fields you can make CV’s more exciting (within reason!) and develop a
more creative format, as the range of CVs in the creative industries is diverse.

See www.pinterest.co.uk/giveagradago/creative-cv-inspiration for creative CV ideas. For individual advice on


producing a creative CV you can arrange to see the Faculty Employability Adviser linked to your department.

F Profile: It’s important that your profile describes your skills and experiences related to the area, be it
performance, theatre, creative writing, arts administration and production.
F Portfolio: It’s vital to have a link to a portfolio of your best work and provide evidence to back up an
application/CV. The link could be to your website, professional Instagram account or other social media
account.
F Photo: Certainly, for performers your visual characteristics are important so a headshot/ photo would be
advisable.
F Personal characteristics: As above, state these clearly at the top of the CV.
F Showreel: Have a link to website/showreel/voice reel to demonstrate further evidence of your skills,
should your CV attract interest.
F Personal Profile: This is optional but if you want to add one to help sell yourself (maybe for a role/part) it
may help.
F Experience should be Reverse Chronological as for a regular Reverse Chronological CV. Clearly state
role type of Production Company and Director. This is all you need and you don’t have to go into further
details about the production experience on the CV.

VIDEO CV
A video CV could be useful for entry to customer-facing and creative roles in marketing, sales and the media,
but they may get you noticed by employers in any sector. A video CV could compliment the standard CV and
cover letter but also act as a standalone application for certain jobs in the media.

Prospects offers the following advice about making a video CV:


F ‘Dress to impress – just as you would for an interview.
F Write a plan, and memorise what you can – it's fine to have notes as a cue, like a newsreader, but don't
read them straight from your notepad.
F Introduce yourself – including your contact details at the end.
F Think about the background in shot – ensure it's free from posters or other distractions.
F Record the video in a quiet environment.
F Showcase your work portfolio – through a slideshow, clips or a screenshot of your website.
F Tell a story – make sure it has a beginning, middle and end.
F Come up with three unique selling points (USPs) you want to get across to employers.
F Watch it back, and edit out anything that doesn't put you across in the best possible way.

For further information see: www.prospects.ac.uk


www.vimeo.com

22 University of Winchester Careers • Your future starts here


CONCLUSION
A CV is your “professional selling document” which hopefully will move you to the next stage in the recruitment
process. Lay it out as you wish, but remember that it’s the first thing an employer will see about you!

Ensure it is a positive summary of your skills and experience tailored to the job role. Put yourself in the place of
the employer and look to produce a CV that is:

1. PROFESSIONAL

Structure your CV so that it reads professionally and has a logical structure with clearly headed sections.
Include “white space” so the text doesn’t look cramped. Use some active verbs and business-like language.

2. EASY TO READ

Ensure that the important information is found quickly and easily on page 1, with the Education and Work
Experience in a logical order with the most recent first. Use obvious headings, clear sections, bold typeface,
bullet-points or small paragraphs, all for ease of reading.

3. CLEAR AND CONCISE

Avoid slang, jargon or abbreviations. Your font size should be a minimum of 11 and two sides of A4 is the norm
for CVs for placements and graduate jobs in the UK.

4. COMPETENCE-BASED

Does the CV describe evidence of your skills gained from a variety of sources, from work, academic study,
achievements, clubs or teams you are involved with? Many employers like a “Skills” focused CV.

5. TAILORED TO THE JOBS/EMPLOYERS YOU ARE APPLYING TO.

You will need to amend your content and maybe the format of your CV to suit each job that you apply for.

Use this quick CV checklist


F Is the CV well laid out? Does it create a positive visual image?
F Length: Is your CV no longer than 2 pages?
F Language: Is it free from grammatical and spelling errors, with no
abbreviations?
F Order: Does it showcase your most relevant skills on page 1?
F Skills: Have you provided evidence of the skills required for the job?
F Achievements: Have you added in information about an achievement of
yours, either via a course project or something else?
F Tailoring: What skills or evidence have you put in to target it to the role you
are applying for?
F Checked: Have you asked for feedback from a Faculty Employability
Adviser, lecturers or an industry professional?

If you require more in depth one to one guidance please do not


hesitate to contact one of the Faculty Employability Advisers at the
university or email [email protected].

University of Winchester Careers • Your future starts here 23


Contact the Careers Service
Visit the team at The Careers & Opportunities Hub
Use the Careers Intranet pages
Find jobs, advice and book appointment through CareerConnect

@_UoWcareers

@uowcareers

@universityofwinchestercareers

24 University of Winchester Careers • Your future starts here

You might also like