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Liberal - Website Brief

The website brief outlines the key features and functionality needed for an e-commerce store in 2024, including: - A multilingual, fully responsive design that works across devices - Product pages with images, variants, pop-ups for shipping, payments, returns, and customer service - Checkout, account management, order history, and address book capabilities - Content like a blog, social media integration, FAQs and company information - Integrations for inventory, accounting, email marketing, shipping, reviews, and payment processing.

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ahmaliic
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38 views2 pages

Liberal - Website Brief

The website brief outlines the key features and functionality needed for an e-commerce store in 2024, including: - A multilingual, fully responsive design that works across devices - Product pages with images, variants, pop-ups for shipping, payments, returns, and customer service - Checkout, account management, order history, and address book capabilities - Content like a blog, social media integration, FAQs and company information - Integrations for inventory, accounting, email marketing, shipping, reviews, and payment processing.

Uploaded by

ahmaliic
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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WEBSITE BRIEF
2024

E-Commerce - Multi-language
- Fully responsive and works across all devices including
Store page desktops, tablets, and mobile phones
- Fast loading speeds
- Multicurrency - Security and SSL
- Social media share buttons
Product page
Customer Services
- Product images
- Size guide Contact Us
- Product variants e.g. size
- Clickable Pop-Up: Shipping & Delivery - Knowledge base
- Clickable Pop-Up: Payment - Live chat option
- Clickable Pop-Up: Returns - Contact information
- Clickable Pop-Up: Customer Service
- Product Story Section About Us
- Description
- Features - History, story, etc.
- Product customiser: Customer can add their own club
badge, sponsor print, number, etc. for an additional price: FAQ/Help
- Bulk discounts function: E.g if someone adds 10 shirts
to their basket, it automatically applies a reduced price/ - Knowledge base with search function
discount
- Products for cross-selling/up-selling Delivery
- Product bundle option
- The product page shows stock levels per size - Information page and order tracking
- Add to wishlist
Returns Policy
Checkout
- Information page
- Guest or member checkout with a sign-up option
- Shipping options Privacy Policy
- Product availability notifications
- Gift cards - Information page
- Abandoned cart recovery
Terms & Conditions
After Purchase
- Information page
- Order confirmation email
- Order dispatch and parcel tracking email My Account
- Customer satisfaction email
- My details
General Features - Order history
- Address book
- Member account creation
- SEO
- Website search function
- Sufficient security measures
2

WEBSITE BRIEF
2024

Content Pages

Blog/Content Section

- Articles for new products etc.

Social Media Feed Integration Pages

- Instagram
- Tik Tok
- Twitter

Third-Party Integrations

- Inventory management stock barcode software


- Accounting software: Quickbooks
- Email marketing software: Mailchimp etc.
- Newsletter sign-up: Mailchimp etc.
- Google Analytics
- Adwords
- CRM software: Zendesk etc. Live chat ticketing system,
email ticketing system
- Shipping and logistics services e.g. auto generate ship-
ping labels with orders etc.
- Google/Trustpilot reviews
- Loyalty program software
- Payment gateway integration: Debit/credit card, Paypal,
Klarna

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