Assignment 1 - Data Centre Build Project Charter
Assignment 1 - Data Centre Build Project Charter
COLLEGE OF ENGINEERING
Assignment Week #1
PREPARED FOR:
PREPARED BY:
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PROJECT CHARTER
DESIGN AND DEVELOPMENT OF CYBERJAYA 9 DATA CENTRE
No. 8 & 10, Jalan Pengacara U1/48 Temasya Industrial Park, 40150
Shah Alam, Selangor Darul Ehsan.
Document History:
Revision Number Date of Issue Author Description
Rev. 001 14 May 2023 Nur Suhaila Mohamad Nasir Group 1
Nurhusna Mohamad Ehsan
Noor Azwana Mohamed
Suraya Nabilah Zaini
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TABLE OF CONTENTS
EXECUTIVE SUMMARY .................................................................................................................................... 4
PROJECT DELIVERABLES..................................................................................................................................10
REFERENCES...................................................................................................................................................17
AUTHORIZATION ............................................................................................................................................21
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EXECUTIVE SUMMARY
The adoption of cloud computing has become widespread in Malaysian workplaces due to its numerous advantages
over traditional computing. Cloud computing reduces total cost of ownership, enables easier access to applications
and data, improves administration of data infrastructure, and benefits the environment by providing a greener and
more cost-effective desktop structure.
This project charter proposes the development of a new data centre with a high-security data system to support
the creation of a big data lab. The lab will be used to support Environmental, Social, and Governance (ESG)
considerations and drive innovation in infrastructure development by using data to inform decision-making. The
organisation has experienced rapid growth over the last few years and forecasts that growth will continue, requiring
a larger facility to accommodate the clients' needs. The objective of this project is to design, build, and make
operational the new data centre with minimal interruption to the services provided to clients and internal users.
The success of the project will be measured by the completion of the project within the timeline and budget, the
satisfaction of stakeholders, and the achievement of the project objectives. The project exit criteria will be defined
to ensure that all project deliverables are completed, and the data centre is ready for operation. The risks associated
with the project have been identified, and mitigation strategies have been proposed to minimise their impact on
the project timeline and budget.
The project will facilitate the development of a new data centre to support the Cyberjaya 4 Data Centre operation,
consolidating user data from several storage islands into one physical and logical unit, which will give the IT
infrastructure the scalability, performance, fault tolerance, and manageability required to meet current and future
needs. The directive for this initiative was provided by the IT Planning and the City Advisory Committee and was
approved by the Steering Committee and the City Council on 19th April 2023.
Overall, the development of a new data centre with a high-security data system will enable the organisation to
improve its ESG performance and drive innovation in infrastructure development, while reducing the total cost of
ownership, enabling easier access to applications and data, and benefiting the environment by providing a greener
and more cost-effective desktop structure.
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PROJECT PURPOSE
The project aims to develop a high-security data centre by establishing a big data lab that will support companies
in evaluating their ESG performance. The data centre will leverage big data analytics to provide insights into key
sustainability metrics and support innovation and infrastructure development. The site of the data centre is located
at Cyberjaya, Malaysia. The site will fulfil all the site selection criteria that is required by the Malaysia Government.
The design and build of the Cyberjaya 9 Data Centre will be implemented by ABC Data Centres Holdings.
Business Objectives
● To establish a high-security data centre to support the big data lab that will aid companies in evaluating
their ESG performance.
● To provide insights into key sustainability metrics, such as carbon emissions, water usage, and waste
management for companies to identify areas for improvement and track progress toward sustainability
goals.
● To support innovation and infrastructure development for decision-making and drive innovation.
● To establish a competitive advantage by providing a platform that enables companies to improve their ESG
performance and foster sustainability.
Business Benefits
● Improved ESG performance: The big data lab will provide companies with insights into key sustainability
metrics, enabling them to identify areas for improvement and track progress toward sustainability goals,
thereby improving their ESG performance.
● Support innovation and infrastructure development: By leveraging data analytics, the data centre will
support innovation and infrastructure development, enabling companies to make informed decisions and
drive innovation.
● Competitive advantage: The big data lab will provide companies with a platform to improve their ESG
performance, which will help establish a competitive advantage in the marketplace.
After the new data centre gets commissioned, all current virtual machines (VMs) and related data stores will be
installed to the new centralised data centre. ABC Data Centres Holdings is contractually obligated to provide
continuous service to the clients.
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PROJECT DESCRIPTION
The Cyberjaya 9 Data Centre project is expected to start with the planning and design phase by outlining a project
plan that includes a high level budget and an approximate timeline and lead to contractor selection, site selection
and facility requirement estimates. As mentioned in the purpose section, Cyberjaya 9 Data Centre is expected to
accommodate requests from clients that cannot be done in other data centres because they are full. Currently,
there are 28 data centres in Malaysia and 16 of them are from Cyberjaya. Cyberjaya is Malaysia's premier IT hub.
Natural disaster risks including earthquakes and tsunamis in the area are extremely low and there is a stable public
infrastructure.
The critical key success factor to ensure success of Cyberjaya 9 Data Centre facility should be considered. There are
five key success factors which are:
● Local planning regulations: Familiarity with rules and regulations which govern data centre development
is crucial to avoid problems arising down the line. For data centre development, the entities we will liaise
with are the Malaysian Communications and Multimedia Commission (MCMC) and the Ministry of Science,
Technology, and Innovation (MOSTI).
● Power availability: The cost of power required to support the machinery and cooling of the data centre is
a significant factor in determining the cost of development. Due to the considerable energy requirements,
operating a facility for industrial purposes is quite expensive. Also, new facility development requires
digging up roads to feed cables to the building and finding alternative sources of energy.
● Connectivity options: For data centres to reach their full potential as connection and networking hubs,
quick and dependable internet services are important. Most of the data centres are located in Cyberjaya.
Therefore, connectivity is very easy to find there because Cyberjaya is a place where many data centres are
developed and has a solid network access.
● Environmental sustainability: Data centres are equipped with servers thus the heat dissipated from the
hardware is very high and the use of coolers such as airconditioners is very necessary. Power consumption,
heat recovery, and minimising geotechnical risk all come into play on the development of data centres.
Therefore, the construction of this data centre needs continuous compliance and monitoring according to
the Environmental Department (JAS).
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● Committed team members and steering committee: Hiring experienced project manager leading projects
especially in data centre development, equipped with high competence and capabilities team members are
important to ensure the project is handled successfully.
Project Requirements
● Fundamental components: Hardware and software used in IT operations and data management. These
include network, storage and cloud infrastructure including computing resources.
● Network Infrastructure: Comprises the hardware that supports data transmission within a network.
Components required are mostly hardware including switches and routers. Data may be transferred over
physical wires, radio waves, or free space through the air. Network infrastructure also includes support for
data storage, authentication services, and many other items.
● Storage Infrastructure: Dedicates to storage, as well as storage area networks, or SANs. The storage
infrastructure for a data centre may include several RAID disks configured in a mirrored array for increased
performance and fault tolerance. There must also be an efficient way to manage all of the data available,
such as a database management system.
● Cloud Infrastructure: Focuses on hosting and delivering applications and services. The cloud infrastructure
offers different types of service, including Infrastructure as a Service (IaaS), Platform as a Service (PaaS),
and Software as a Service (SaaS). The cloud infrastructure must deliver required computing resources and
services cost-effectively to customers that have varying requirements.
● Computing Resources: Includes servers and other hardware like network devices and compute nodes.
Increased functionality and availability may be provided through clustering techniques, which allow
multiple computers to work together to provide increased performance and reliability.
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RISK IDENTIFICATION
The possible risks that may be encountered during the project including the high level mitigation strategies are:
Category Risk Mitigation Strategy
Technical Risks Hardware or software failure could - Implement a rigorous testing process for all
occur during the installation or setup hardware and software to identify and address
of the data centre, leading to delays or any issues before installation.
data loss. - Implement backup systems and regular data
backups to minimise data loss in case of failure.
- Have a well-defined process for resolving issues
as they arise.
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Resource Risks Inadequate funding or resources to - Develop a detailed budget and resource plan
complete the project on time. before the project starts and monitor it closely
throughout the project.
- Optimise the use of existing resources by
prioritising project tasks and ensuring the team
is working efficiently.
Schedule Risks Delays in obtaining necessary permits - Start the process of obtaining permits and
or approvals for construction or approvals as early as possible to allow for
installation of the data centre. potential delays.
- Work closely with local authorities and
regulatory bodies to ensure that all
requirements are met. Thus the necessary
permits and approvals are obtained in a timely
manner.
- Develop contingency plans to adjust the
schedule if necessary.
Human Risks Staff turnover or loss of key personnel - Develop a plan to retain key personnel and
could lead to delays or a loss of ensure that knowledge and expertise are shared
knowledge and expertise. among team members.
- Cross-train staff to ensure that multiple team
members are familiar with critical aspects of the
project.
- Develop a plan to replace key personnel if
necessary.
Personnel Electrical systems may shock or harm - Follow safety standards such as wearing shock-
Safety personnel when working on them. proof gloves and using proper tools.
- Hire a professional electrical engineer.
Personnel Unpacking and packing of servers. - Wear gloves when packing and unpacking
Safety Sharp edges on boxes or servers may servers.
harm individuals. As well as loading and - Ensure that there are enough people to lift
unloading of boxes heavy boxes.
Project Construction of new building is not - Good project management practices.
finished on time - Accountability.
- Ensure timeline is in contract.
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PROJECT DELIVERABLES
Objective-Deliverable Description
Objective 2: Procure Resources to Assist the Project in Meeting its Goals and Objectives
Deliverable 2.1 Assign members of the Quality Control and Assurance Team.
Deliverable 2.2 Selection of main design consultant, main contractor, and vendor of the private
cloud computing environment to support the production system.
Deliverable 3.1 Design the data centre and the system prototype upon successful site inspection.
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Deliverable 3.3 Installation of the private cloud computing environment for migration purposes.
Deliverable 4.1 Execution of migration plan – systems, applications and other related physical and
virtual systems running on equipment on the data centres.
Deliverable 4.2 Preparation of a benchmark report to validate the successful system migration
including the test on the data safety and security.
There are two principal aspects to a data centre: the facility and the IT infrastructure that resides within the facility.
These aspects or milestones can coexist and work together.
The facility is the physical building used for the data centre. In order to have a properly designed facility, it is
necessary to take into consideration a sufficient amount of floor space, adequate power, satisfactory cooling
technologies, adequate levels of security, and an effective building management system.
The IT infrastructure represents the vast array of IT gear deployed within the facility. Typical IT infrastructure
includes the components of servers, storage, networking, cables and racks, backup power, and management
platforms.
The draft schedule includes high-level activities and the approximate timeline as below. Before moving on to the
next milestone, all the designs and system must be tested and presented to obtain approval from the project
manager and the board members. The estimated overall duration is about 11 months.
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Facility
IT Infrastructure
Facility
IT Infrastructure
Note: The timeline above is based on preliminary planning only. The detailed timeline will be submitted later
once the main consultant, main contractor, and the vendor are appointed.
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SUMMARY BUDGET
The target budget for the project. As the project moves forward, these costs may change as all tasks and
requirements become clearer. Any changes must be communicated by the project manager. The estimated project
cost can be derived as per following table:
1 Land RM 9,000,000
2 Building (7-story purpose-built data center designed and built to cater to RM 15,000,000
hyper-scale demand)
i. 9,967m2 total gross floor area and total 5,496 m2 of server space
5 Security and safety features and facility (inclusive dedicated data centre RM 1,500,000
security parameter, anti-climbing wall, CCTV surveillance and access card)
TOTAL RM 35,500,000
Note: Above is based on preliminary cost only. Open tendering will be carried out as a compliance to ABC Data
Centres Holdings Procurement Policy.
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The ceiling investment that ABC Data Centres Holdings will incur for the implementation of this project is RM
35,500,000 and has been planned in the AMP2023 budget. The funding for this investment was planned to be from
external financiers with an assumption of 80% in funding. The cost of financing (6% per annum) has been included
in the AMP2023 plan and its subsequent 4 years cash flow projection. However, obtaining a successful financier
may take some time, hence any financing obtained will be on reimbursement basis. Meantime, in the absence of
external financing, the investment will be managed using internal funds.
Project Sponsor The project sponsor is responsible for providing project Azizul bin Hassan -
oversight and strategic direction. The sponsor will [email protected]
provide guidance and support to the project manager +60 12 345 6789
and will be responsible for approving major project
decisions.
Project Manager The project manager is responsible for overseeing the Raja Badli Shah -
project planning, execution, and monitoring. The [email protected]
project manager will be the main point of contact for +60 11 234 5678
the project team, and will be responsible for
communicating project status and issues to the project
sponsor and other stakeholders.
Technical Lead The technical lead is responsible for overseeing the Syed Amirul Hafiz S. Ahmad -
technical aspects of the project, including vendor [email protected]
selection, hardware and software procurement, and +60 17 890 1234
system configuration.
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Business Analyst The business analyst is responsible for analysing Lee Hui Ting -
business requirements and translating them into [email protected]
functional specifications for the data centre +60 16 789 0123
Data Analyst The data analyst is responsible for identifying key Nur Aqilah Abdul Hamid -
sustainability metrics and developing the ESG [email protected]
performance evaluation platform. +60 13 456 7890
Network Engineer The network engineer is responsible for designing and Harith Azmi bin Abdullah -
implementing the data centre network infrastructure. [email protected]
+60 18 901 2345
Security Specialist The security specialist is responsible for designing and Mohd Ali bin Hassan -
implementing security measures for the data centre. [email protected]
m
+60 14 567 8901
Procurement Officer The procurement officer is responsible for managing Maria Fernandez -
procurement activities related to the data centre, [email protected]
including vendor selection, contract negotiation, and m
purchase order processing. +60 19 012 3456
Finance Officer The finance officer is responsible for managing project- Siti Aminah Mohamed -
related expenditures and ensuring compliance with [email protected]
the project budget. +60 15 678 9012
Legal Counsel The legal counsel is responsible for ensuring Priya Chandran -
compliance with relevant laws, regulations, and [email protected]
policies, and for providing legal guidance and support +60 10 234 5678
to the project team.
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Communication Plan
PROJECT MANAGER
The Project Manager (PM) for the Data Centre project is Raja Baldi Shah, who will be responsible for overseeing
the project's planning, execution, and monitoring. The PM will have the authority to make decisions related to
personnel, project expenditures, and scheduling, subject to the constraints and approvals specified in the project
charter. The PM will report to the project sponsor, Azizul bin Hassan, and will be responsible for managing the
project team, monitoring progress, managing risks, and ensuring the project delivers the agreed-upon scope, on
time, and within budget.
The PM will have full responsibility and authority for managing the project team and project-related expenditures,
subject to the constraints and approvals specified in the project charter. The PM will also have the authority to
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make decisions related to the project schedule and resource allocation, subject to the approval of the project
sponsor.
The project exit criteria for the data centre build project are as follows:
1. Completion of construction: The data centre must be fully constructed according to the project plan and
all relevant building codes and regulations.
2. Installation and testing of infrastructure: All required infrastructure, including power and cooling systems,
needs to be installed and fully tested to ensure they are functioning properly.
3. Successful data migration: All data from the existing data centre must be successfully migrated to the new
data centre without any loss or corruption.
4. Staff training: All relevant staff must be trained on the use of the new data centre and its infrastructure to
ensure they are able to operate and maintain it effectively.
5. Security certification: The data centre must be certified to meet relevant security standards, such as ISO
27001, to ensure the protection of sensitive data.
6. Handover to operations: The new data centre must be handed over to operations for ongoing management
and maintenance.
These exit criteria ensure that the project is completed on time and to the required standards, and that the new
data centre is ready for ongoing use and maintenance by the operations team.
REFERENCES
The expert judgement will be selected among the personnel that are able to share their extensive industry and
domain knowledge with various organisations, in big data technology, big data analytics, process, and
methodologies, leveraging their real-world experience, industry best practises, and technology best practises,
enabling the company to succeed in big data projects.
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Dr Stephanie Chua Hui Li Doctor of Philosophy in Computer Senior Lecturer in the Faculty of Computer
Science, University of Liverpool Science and Information Technology (FCSIT),
(2012) Universiti Malaysia Sarawak (UNIMAS) who is a
Certified Data Science Specialist by iTrain Asia
Pte Ltd and a Certified Tableau Desktop
Specialist
William Tan Bachelor Degree in Computing He is Business Unit Director at Phitomas Sdn
Science, Oxford Brookes University Bhd who has extensive knowledge and
experience in determining the scope-of-work,
establishing ROI metrics, and training clients on
how to transform process data into
information that management can use to make
better decisions and more accurate forecasts.
The Data Centre project draws on several related projects and initiatives, including:
Smart Selangor Parking Smart City Development The Smart Selangor Parking System is a project by the
System (Malaysia) state government of Selangor to develop a
comprehensive parking system that utilises big data
analytics and IoT technology. The system aims to
improve traffic flow and reduce carbon emissions by
providing real-time information on parking availability to
drivers.
Singapore Green Building Sustainable Development The Singapore Green Building Masterplan is a long-term
Masterplan (Singapore) initiative to develop a sustainable built environment in
Singapore. The plan includes a range of measures to
improve energy efficiency, reduce carbon emissions, and
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Hong Kong Smart City Smart City Development The Hong Kong Smart City Blueprint is a government-led
Blueprint (Hong Kong) initiative to develop a smart and sustainable city. The
plan includes a range of projects and initiatives that
utilise big data analytics to improve urban planning,
transportation, and environmental sustainability. The
plan also includes the development of a high-speed fibre
optic network to support data-driven innovation.
Jakarta Smart City Smart City Development Jakarta Smart City is a government-led initiative to use
(Indonesia) technology and data to improve public services and
urban development in Jakarta. The program includes a
range of projects that utilise big data analytics to
improve transportation, waste management, and public
safety. The program also includes the development of a
comprehensive data platform to support data-driven
decision-making.
Taiwan Smart Water Sustainable Development The Taiwan Smart Water Management System is a
Management System project by the Taiwan Water Corporation to develop a
(Taiwan) comprehensive water management system that utilises
big data analytics and IoT technology. The system aims
to improve water resource management and reduce
water waste by providing real-time data on water usage
and quality to both consumers and government
agencies.
Microsoft Azure Synapse Cloud-based big data Microsoft Azure Synapse Analytics is a cloud-based big
Analytics analytics platform data analytics platform that provides scalable and
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City of Toronto Open Open data initiative for a The City of Toronto Open Data Initiative is a project that
Data Initiative (Canada) city aims to make the city's data more accessible and
transparent to the public. The project includes the
development of an open data portal and the publication
of various datasets related to the city's operations, such
as transportation, housing, and public safety. The
project can be useful as a reference for developing an
open data component in a big data lab project.
IBM Big Data and Big data and analytics IBM Big Data and Analytics Platform is a comprehensive
Analytics Platform platform platform that provides various tools and services for
data management, integration, analytics, and AI. The
platform includes features such as data warehousing,
data integration, data governance, machine learning,
and business intelligence. The project can be useful as a
reference for developing a big data and analytics
platform.
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AUTHORIZATION
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