Fichamento - BENKLER - Peer Production
Fichamento - BENKLER - Peer Production
Fichamento - BENKLER - Peer Production
The best-known examples of commons-based peer production are the tens of thousands
of successful free software projects that have come to occupy the software development
market. Free or open source software development is na approach to developing
software that resembles nothing so much as an idealized barn raising—a collective
effort of individuals contributing towards a common goal in a more-or-less informal and
loosely structured way. No single entity “owns” the product or manages its direction.
Instead, it emerges from the collaboration of groups of developers, ranging from a few
individuals up to many thousands. Many of the participants are volunteers working in
their spare time. P. 395
While its functional success forces observers to take free software seriously as a
sustainable form of production, what makes free software interesting from a social or
moral perspective is its social and human structure. No one “owns” a free software
project, though individuals own—in a formal sense—the software they contribute. Its
touchstone is that all these individual contributors agree that none of them shall exclude
anyone else from using it—whether they contributed to the development or not. No one
is a formal manager who tells different people what they must do so that the project can
succeed. Though leadership is present in many projects, it is based on no formal power
to limit discussion, prevent subgroups from branching off if they are unhappy with a
leadership decision, and in any event never involves the assignment of projects—no one
can require or prohibit action by anyone. […] As one begins to look at information,
knowledge and cultural production on the Internet, it becomes clear that free software is
but one, particularly salient, instance of a more general phenomenon, the phenomenon
of commons-based peer production. P. 396
The first such project is the Wikipedia project, which involves some 30,000 volunteers
who collaborate to write an encyclopedia. […] What Wikipedia provides, then, is a rich
example of a medium sized collection of individuals, who collaborate to produce an
information product of mid-brow quality and who are reasonably successful. The
Wikipedia project runs on a free software collaborative authorship tool, Wiki, which is a
markup language similar in concept to HTML but optimized to permit multiple users to
edit a single document and interlocking documents while generating archives of the
changes made to each. Unlike the projects we will describe in the following few
paragraphs, Wikipedia does not include elaborate software-controlled access and editing
capabilities. On the contrary, its most interesting characteristic is the self conscious use
of open discourse, usually aimed at consensus, and heavy reliance on social norms and
user-run quasi-formal mediation and arbitration, rather than on mechanical control of
behavior. P. 397
The important point is that Wikipedia requires much more than mere mechanical
cooperation among participants. It requires a commitment to a particular approach to
conceiving of one’s task, and a style of writing and describing concepts, that are far
from intuitive or natural. It requires selfdiscipline. It enforces the behavior it requires
primarily through appeal to the common enterprise in which the participants are
engaged, coupled with a thoroughly transparent platform that faithfully records and
renders all individual interventions in the common project and facilitates discourse
among participants about how their contributions do, or do not, contribute to this
common enterprise. P. 398
Perhaps the most visible collective commentary project on the Internet as of the mid-
2000s is Slashdot, a collaboration platform used by between 250,000 and 500,000 users.
Users post links to technology stories they come across, together with comments on
them. Others then join in a conversation about the technology-related events, with
comments on the underlying stories as well as comments on comments. Comments are
in turn “moderated” by other readers in small increments, for quality and relevance: To
“moderate” in this system means to grade a comment—to mark whether it is relevant or
not, high or low quality, etc. Users who are registered, rather than anonymous, and who
have posted for a while, are given by the system limited moderation privileges. Each
moderator has a single vote, positive or negative, on any given comment. Out of the
collective judgment of the users who chose to moderate a given comment, a collective
judgment is computed. The comment is then associated with a certain value, ranging
from -1 to 5, indicating its quality and relevance to the topic of conversation, as judged
by the moderators in the aggregate. Users can then set their browsers to read only
comments above a certain threshold they choose to use, or they can organize their
reading of the comments based on the quality judgments of their peers. Out of these
mechanisms a newsletter emerges that is widely read as a highly informative source of
information about computer software in particular, and information and
communications technology more generally. The relative roles of technology and social
norms in Slashdot and Wikipedia are very different. The Slashdot software platform,
Slash, is given a very active role in moderating the discussion and the peer review
process. Rather than relying on self-discipline and a sense of common purpose, the
software builds in limits on use that are designed to constrain anti-social behavior. […]
But the system also relies on collective judgment and mutual review. Every person who
moderates comments is subject to peer review. Users who agree to perform this peer
review, or “metamoderation,” receive a series of anonymous moderations produced by
other participants. They rank these moderations as fair or unfair. A moderator whose
judgments are consistently considered by others to be unfair will no longer be permitted
by the system to moderate comments. P. 398-399
Social norms too play a role in sustaining some of these collaborations, both where
there are small groups, and where there are larger groups and the platform allows for
good monitoring and repair when individuals defect. […]By definition, peer-production
enterprises are non-price based, that is, they are devoid of marginal payments to
contributors for contributions. While some contributors contribute because of an
expectation of learning and earning a reputation that could translate into a job in the
future, most of the participation cannot easily be explained by a relatively mechanistic
reliance on economic incentives. P. 402
Rather, it seems that peer-production enterprises thrive on, and give opportunity for,
relatively large scale and effective scope for volunteerism, or behavior motivated by,
and oriented towards, positive social relations. People contribute for a variety of
reasons, ranging from the pure pleasure of creation, to a particular sense of purpose,
through to the companionship and social relations that grow around a common
enterprise.