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Assignment - DBB1204 - BBA 2 - Set-1 and 2 - Mar - 2023 MUJ

The document provides details about an assignment for a Quality Management course. It includes: 1) The session (March 2023), program (Bachelor of Business Administration), semester (II), course code and name (DBB1204 – Quality Management), and credits (4). 2) There are two assignment sets with two questions each, totaling six questions. Each question is worth 10 or 5 marks, with the total marks for each assignment being 30. 3) Instructions to answer all questions and note that 10-mark questions should be approximately 400 words. Evaluation schemes are provided for each question.

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70 views1 page

Assignment - DBB1204 - BBA 2 - Set-1 and 2 - Mar - 2023 MUJ

The document provides details about an assignment for a Quality Management course. It includes: 1) The session (March 2023), program (Bachelor of Business Administration), semester (II), course code and name (DBB1204 – Quality Management), and credits (4). 2) There are two assignment sets with two questions each, totaling six questions. Each question is worth 10 or 5 marks, with the total marks for each assignment being 30. 3) Instructions to answer all questions and note that 10-mark questions should be approximately 400 words. Evaluation schemes are provided for each question.

Uploaded by

misba shaikh
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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Directorate of Online Education

ASSIGNMENT

SESSION MAR 2023


PROGRAM BACHELOR OF BUSINESS ADMINISTRATION (BBA)
SEMESTER II
COURSE CODE & NAME DBB1204 – QUALITY MANAGEMENT
CREDITS 4
NUMBER OF ASSIGNMENTS & 02
MARKS 30 Marks each

Note: Answer all questions. Kindly note that answers for 10 marks questions should be approximately of
400 words. Each question is followed by evaluation scheme.

Q.No Assignment Set – 1 Marks Total


Questions Marks
1. a. What do you mean by Competitor Analysis? State the purpose of 5+5
Competitor Analysis.
b. Discuss about McKinsey 7S Model. 10
2. Discuss the various factors influencing customer perception with suitable
example. 10 10
3. What is cost of quality? Why is it important to measure? List common 2+3+5
costs of poor quality. 10

Q.No Assignment Set – 2 Marks Total


Questions Marks
4. What is meant by Quality Audit? What is its purpose? 3+7 10
5. What do you mean by Employee involvement? State the importance / 2+8 10
benefits of Employee involvement in work.
6. Explain – Aim and Eligibility requirements of Rajiv Gandhi National 5+5 10
Quality Award.

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