MAHARASHTRA STATE BOARD OF TECHNICAL EDUCATION MUMBAI

A
PROJECT REPORT ON
Non-Verbal Communication
UNDER THE GUIDANCE OF
Mrs.V.P.Patil.

DEPARTMENT OF COMPUTER ENGINEERING

DR. D. Y. PATIL POLYTECHNIC,
KASABA BAWADA, KOLHAPUR
SEMESTER - II
YEAR: - 2022-23
SUBMITTED BY:-
1) Parth Nagesh Sankpal. Roll No.11151
2) Aditya Prakash Mali. Roll No.11152
3)Pawan Avinash Salonkhe. Roll No.11153
4)Surbhi Sagar Patil. Roll No.11154
5)Atharv Sunil Chavan. Roll No.11155
6)Prathamesh Suresh Patil. Roll No.11156
7)Harshvardhan Sagar Patil. Roll No.11157
8)Shrinayan Mahesh Thorvat. Roll No.11158
9)Zoya Ansar Mulla. Roll No.11159
10) Sujal Sanjay Dongare. Roll No.11160
11)Tanishka Ranjit Patil. Roll No.11161

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 Certificate

This is to certify that Mr. /Ms. ………………………………………………

……………………………………………..Roll No. ……......of 2nd Semester of Diploma in
Computer Engineering of Institute, Dr. D. Y. Patil Polytechnic (Code: 0539) has completed
the Micro Project satisfactorily in Subject - Business Communication Using Computers
(22009) for the academic year 2022- 2023 as prescribed in the curriculum.
Enrollment No :
……………………………………..
Place: …………………….

Exam. Seat No:

Date : ……………………… …………………………………….

Subject Teacher Head of the Department Principal

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 ACKNOWLEDGMENT

The success & find outcome of this project required a lot of guidance &
assistance from many people and I am extremely privileged to have got all
along the completion of our project. All that we have done is only due to
such supervision & assistance & I would not forget to thanks them.

I owe my deep gratitude to our project guide Mrs.V.P.Patil who took keen
interest on our project work & guided us all along , till the completion of
our project work by providing all the necessary Information for developing
a good system.

I am thankful to & fortunate enough to get constant encouragement, support

& guidance form all teaching staffs of Basic Science which help us in
successful completing our project work.

Date:
Place: Kolhapur.

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 INDEX

SR. CONTENT PAGE NO.

NO.
1 What is Non-Verbal Communication? 5-6

2 Types of Non-Verbal Communication 7-17

3 Non-Verbal Communication Examples

And How to Improve our Communication Skill? 18-21

4 Benefits and Advantages of Non-Verbal Communication 22-23

5 Conclusion 24

6 Reference 25

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 Non-Verbal Communication
What is Non- Verbal Communication?

Nonverbal communication, also called manual language, is the process of sending and
receiving messages without using words, either spoken or written. Similar to the way
that italicizing emphasizes written language, nonverbal behavior may emphasize parts
of a verbal message.

The term nonverbal communication was introduced in 1956 by psychiatrist Jurgen

Ruesch and author Weldon Kees in the book "Nonverbal Communication: Notes on the
Visual Perception of Human Relations."

Nonverbal messages have been recognized for centuries as a critical aspect

of communication. For instance, in "The Advancement of Learning" (1605), Francis
Bacon observed that "the lineaments of the body do disclose the disposition and
inclination of the mind in general, but the motions of the countenance and parts do not
only so, but do further disclose the present humour and state of the mind and will."

nonverbal communication, transfer of information from one person to another without

the use of words or spoken language. Nonverbal communication can occur in a variety
of ways, including through facial expressions, gestures, and body posture or position.

The nonverbal way is the most commonly used communication medium in the world in
culture.

Sometimes we may not know the exact name of those but we use them almost every
time.

Non-verbal communication occurs without using any oral or written word.

Instead of written or oral words, it relies on various non-verbal cues like physical
movements, tasks, colors, signs, symbols, signals charts, etc. to express feelings,
attitudes or information.

Although no word is used in non-verbal communication, it can effectively communicate

many human feelings more accurately than verbal methods of communication.

Common types of nonverbal communication are; eye contact, facial expressions,

gestures, posture and body orientation, body language, touch, para-linguistic, silence.

Nonverbal communication is any form of communication that doesn’t use the spoken
word. It’s commonly associated with body language, although nonverbal
communication also includes the way in which verbal communication is used, such as

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tone of voice, rhythm of speaking, or pitch. In any interaction, there are a wide range
of cues that send information to whoever we’re communicating with, beyond what
words we choose.

Unlike most of the spoken word, which is usually consciously thought of, aside from an
occasional Freudian slip or outburst, nonverbal communication is instinctual. That
makes it more difficult to hide; consequently, body language tends to be more truthful
about a person’s authentic state than words alone.

History
Studies on nonverbal communication became widespread in the 1960s, with extensive
research categorizing nonverbal behaviours. As the understanding of nonverbal
communication and its role in interpersonal dynamics expanded, psychologists
increasingly explored how nonverbal communication impacts specific areas, such as
doctor-patient relationships, business negotiations, and law enforcement. The
importance of the subtle nuance provided by nonverbal communication has been
credited as motivating certain modern Internet communications systems to expand on
what originally were simple word-based systems. Most notably, in the absence of
traditional in-person nonverbal communication signals, communication via
texting, instant messaging, e-mailing, and similar systems now regularly includes
options for incorporating nonverbal emoticons and memes in order to better
express context and emotion.

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Types of Nonverbal Communication

"Judee Burgoon (1994) has identified seven different nonverbal dimensions:"

1. Kinesics or body movements including facial expressions and eye contact;

2. Vocalics or paralanguage that includes volume, rate, pitch, and timbre;
3. Personal appearance;
4. Our physical environment and the artifacts or objects that compose it;
5. Proxemics or personal space;
6. Haptics or touch;
7. Chronemics or time.

"Signs or emblems include all of those gestures that supplant words, numbers, and
punctuation marks. They may vary from the monosyllabic gesture of a hitchhiker's
prominent thumb to such complex systems as the American Sign Language for the deaf
where nonverbal signals have a direct verbal translation. However, it should be
emphasized that signs and emblems are culture-specific. The thumb and forefinger
gesture used to represent 'A-Okay' in the United States assumes a derogatory and
offensive interpretation in some Latin American countries." (Wallace V. Schmidt et
al., Communicating Globally: Intercultural Communication and International Business.
Sage, 2007)

How Nonverbal Signals Affect Verbal Discourse

"Psychologists Paul Ekman and Wallace Friesen (1969), in discussing the

interdependence that exists between nonverbal and verbal messages, identified six
important ways that nonverbal communication directly affects our verbal discourse."

"First, we can use nonverbal signals to emphasize our words. All good speakers know
how to do this with forceful gestures, changes in vocal volume or speech rate,
deliberate pauses, and so forth. ..."

"Second, our nonverbal behavior can repeat what we say. We can say yes to someone
while nodding our head ... ."

"Third, nonverbal signals can substitute for words. Often, there isn't much need to put
things in words. A simple gesture can suffice (e.g., shaking your head to say no, using
the thumbs-up sign to say 'Nice job,' etc.). ..."

"Fourth, we can use nonverbal signals to regulate speech. Called turn-taking signals,
these gestures and vocalizations make it possible for us to alternate the conversational
roles of speaking and listening ... ."

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"Fifth, nonverbal messages sometimes contradict what we say. A friend tells us she had
a great time at the beach, but we're not sure because her voice is flat and her face lacks
emotion. ..."

"Finally, we can use nonverbal signals to complement the verbal content of our
message... Being upset could mean we feel angry, depressed, disappointed, or just a bit
on edge. Nonverbal signals can help to clarify the words we use and reveal the true
nature of our feelings." (Martin S. Remland, Nonverbal Communication in Everyday Life,
2nd ed. Houghton Mifflin, 2004)

9 Types of Nonverbal Communication

Scientific research on nonverbal communication and behavior began with the 1872
publication of Charles Darwin's The Expression of the Emotions in Man and Animals.
Since that time, a wealth of research has been devoted to the types, effects, and
expressions of unspoken communication and behavior.

Nonverbal Communication Types

While these signals can be so subtle that we are not consciously aware of them,
research has identified nine types of nonverbal communication. These nonverbal
communication types are:

1. Facial expressions
2. Gestures
3. Paralinguistics (such as loudness or tone of voice)
4. Body language
5. Proxemics or personal space
6. Eye gaze, haptics (touch)
7. Appearance
8. Artifacts (objects and images)

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Facial Expressions

Facial expressions are responsible for a huge proportion of nonverbal

communication. Consider how much information can be conveyed with a smile or a
frown. The look on a person's face is often the first thing we see, even before we hear
what they have to say.

While nonverbal communication and behavior can vary dramatically between cultures,
the facial expressions for happiness, sadness, anger, and fear are similar throughout
the world.

Humans can adopt a facial expression voluntarily or involuntarily, and the neural
mechanisms responsible for controlling the expression differ in each case. Voluntary
facial expressions are often socially conditioned and follow a cortical route in the brain.
Conversely, involuntary facial expressions are believed to be innate and follow a
subcortical route in the brain.

Facial recognition can be an emotional experience for the brain and the is highly
involved in the recognition process. The Amygdala is the integrative center for
emotions, emotional behavior, and motivation.

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Gestures

Deliberate movements and signals are an important way to communicate meaning

without words. Common gestures include waving, pointing, and giving a "thumbs up"
sign. Other gestures are arbitrary and related to culture.

For example, in the U.S., putting the index and middle finger in the shape of a "V" with
your palm facing out is often considered to be a sign of peace or victory. Yet, in Britain,
Australia, and other parts of the world, this gesture can be considered an insult.

Nonverbal communication via gestures is so powerful and influential that some judges
place limits on which ones are allowed in the courtroom, where they can sway juror
opinions. An attorney might glance at their watch to suggest that the opposing lawyer's
argument is tedious, for instance. Or they may roll their eyes during a witness's
testimony in an attempt to undermine that person's credibility.

Gestures are culture-specific and may convey very different meanings in different social
or cultural settings. Hand gestures used in the context of public speaking or musical
conducting are chironomy, while those used in an elaborate system of specific
communication are known as sign language. Although some gestures, such as the
ubiquitous act of pointing, differ little from one place to another, most gestures do not
have invariable or universal meanings, but connote specific meanings in particular
cultures.

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Paralinguistics

Paralinguistics refers to vocal communication that is separate from actual

language. This form of nonverbal communication includes factors such as tone of voice,
loudness, inflection, and pitch.

For example, consider the powerful effect that tone of voice can have on the meaning
of a sentence. When said in a strong tone of voice, listeners might interpret a statement
as approval and enthusiasm. The same words said in a hesitant tone can convey
disapproval and a lack of interest.

• Paralinguistic and extralinguistic components of nonverbal communication

• Emotional and aesthetic characteristics of speech

The paralinguistic components of non-verbal communication include certain qualities

of the voice, its range, tonality: volume, tempo, rhythm and pitch. Extralinguistic
components are the individual features of pronunciation: speech pauses, laughter,
coughing, sighing, crying, stuttering, etc.

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Body Language and Posture

Posture and movement can also provide a great deal of information. Research on body
language has grown significantly since the 1970s, with popular media focusing on the
over-interpretation of defensive postures such as arm-crossing and leg-crossing,
especially after the publication of Julius Fast's book Body Language.

While these nonverbal communications can indicate feelings and attitudes, body
language is often subtle and less definitive than previously believed.

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Proxemics

People often refer to their need for "personal space." This is known as proxemics and
is another important type of nonverbal communication.

The amount of distance we need and the amount of space we perceive as belonging to
us are influenced by several factors. Among them are social norms, cultural
expectations, situational factors, personality characteristics, and level of familiarity.

The amount of personal space needed when having a casual conversation with another
person can vary between 18 inches and four feet. The personal distance needed when
speaking to a crowd of people is usually around 10 to 12 feet.

Personal space
Also called proxemics, the distance in which someone stands next to someone is a
significant part of nonverbal communication.

Anthropologist Edward T. Hall noted four different “zones” where humans feel
comfortable sharing space with others:

1. Public Zone: 12 to 25 feet. In public spaces, such as events or large gatherings.

2. Social Zone: 4 to 12 feet. For acquaintances.
3. Personal Zone: 1.5 to 4 feet. For close friends or family.
4. Intimate Zone: Skin to 18 inches. The distance for physical touch, embracing,
whispering, etc.

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Eye Gaze

It is a The eyes play a role in nonverbal communication, with such things as looking,
staring, and blinking being important cues. For example, when you encounter people
or things that you like, your rate of blinking increases and your pupils dilate.

People's eyes can indicate a range of emotions, including hostility, interest, and
attraction. People also often utilize eye gaze cues to gauge a person's honesty. Normal,
steady eye contact is often taken as a sign that a person is telling the truth and is
trustworthy. Shifty eyes and an inability to maintain eye contact, on the other hand, is
frequently seen as an indicator that someone is lying or being deceptive.

However, some research suggests that eye gaze does not accurately predict lying
behavior.

Gazing is simply the act of looking intently. powerful nonverbal signal which concerns
the act, the duration, and the manner.

Gazing involves the visual connection made between two people, by which one viewer
gazes into the eyes of the other. This visual interaction arouses strong . Such eye
contact normally lasts for about three seconds before one or both viewers
‘experience a powerful urge to glance away’.

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Haptics
Communicating through touch is another important nonverbal communication
behavior. Touch can be used to communicate affection, familiarity, sympathy, and
other emotions.

In her book Interpersonal Communication: Everyday Encounters, author Julia Wood

writes that touch is also often used to communicate both status and power. High-status
individuals tend to invade other people's personal space with greater frequency and
intensity than lower-status individuals.

Sex differences also play a role in how people utilize touch to communicate meaning.
Women tend to use touch to convey care, concern, and nurturance. Men, on the other
hand, are more likely to use touch to assert power or control over others.

There has been a substantial amount of research on the importance of touch in infancy
and early childhood. Harry Harlow's classic monkey study, for example, demonstrated
how being deprived of touch impedes development. In the experiments, baby monkeys
raised by wire mothers experienced permanent deficits in behavior and social
interaction.

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Appearance
Our choice of clothing, hairstyle, and other appearance factors are also considered a
means of nonverbal communication. Research on color psychology has demonstrated
that different colors can evoke different moods. Appearance can also alter physiological
reactions, judgments, and interpretations.

Just think of all the subtle judgments you quickly make about someone based on their
appearance. These first impressions are important, which is why experts suggest that
job seekers dress appropriately for interviews with potential employers.

Researchers have found that appearance can even play a role in how much people earn.
Attractive people tend to earn more and receive other fringe benefits, including higher-
quality jobs.

Culture is an important influence on how appearances are judged. While thinness

tends to be valued in Western cultures, some African cultures relate full-figured
bodies to better health, wealth, and social status.

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Artifacts
Objects and images are also tools that can be used to communicate nonverbally. On an
online forum, for example, you might select an avatar to represent your identity and to
communicate information about who you are and the things you like.

People often spend a great deal of time developing a particular image and surrounding
themselves with objects designed to convey information about the things that are
important to them. Uniforms, for example, can be used to transmit a tremendous
amount of information about a person.

A soldier will don fatigues, a police officer will wear a specific uniform, and a doctor will
wear a white lab coat. At a mere glance, these outfits tell others what that person does
for a living. That makes them a powerful form of nonverbal communication.

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Nonverbal Communication Examples

Think of all the ways you communicate nonverbally in your own life. You can find
examples of nonverbal communication at home, at work, and in other situations.

Nonverbal Communication at Home

Consider all the ways that tone of voice might change the meaning of a sentence when
talking with a family member. One example is when you ask your partner how they are
doing and they respond with, "I'm fine." How they say these words reveals a
tremendous amount about how they are truly feeling.

A bright, happy tone of voice would suggest that they are doing quite well. A cold tone
of voice might suggest that they are not fine but don't wish to discuss it. A somber,
downcast tone might indicate that they are the opposite of fine but may want to talk
about why.

Other examples of nonverbal communication at home include:

• Going to your partner swiftly when they call for you (as opposed to taking your
time or not responding at all)
• Greeting your child with a smile when they walk into the room to show that
you're happy to see them
• Leaning in when your loved one speaks to show that you are listening and that
you are interested in what they're saying
• Shoving your fist into the air when you're upset that something isn't working

Nonverbal Communication in the Workplace

You can also find nonverbal communication in the workplace. Examples of this include:

• Looking co-workers in the eye when speaking with them to be fully engaged in
the interaction
• Throwing your hands in the air when you are frustrated with a project
• Using excitement in your voice when leading work meetings to project your
passion for a specific topic
• Walking down the hall with your head held high to convey confidence in your
abilities

Nonverbal Communication in Other Situations

Here are a few additional examples of nonverbal communication that say a lot without
you having to say anything at all:

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 • Greeting an old friend at a restaurant with a hug, handshake, or fist bump
• Placing your hand on someone's arm when they are talking to you at a party to
convey friendliness or concern
• Rolling your eyes at someone who is chatting excessively with a store clerk as a
line begins to form
• Scowling at someone who has cut you off in traffic, or "flipping them the bird"

• and indicate both the start and end of a message or topic.

How to Improve Your Nonverbal Communication Skills

If you want to develop more confident body language or improve your ability to read
other people's nonverbal communication behaviors, these tips can help:

• Pay attention to your own behaviors: Notice the gestures you use when you're
happy versus when you're upset. Think about how you change the tone of your
voice depending on the emotions you are feeling. Being aware of your own
nonverbal communication tendencies is the first step to changing the ones you
want to change. It can also give you insight into how you're feeling if you're
having trouble putting it into words.
• Become a student of others: It can also be helpful to consider how others around
you communicate nonverbally. What do their facial expressions say? What type
of gestures do they use? Becoming familiar with their nonverbal communication
patterns helps you recognize when they might be feeling a certain way quicker
because you're actively watching for these cues. It can also help you recognize
nonverbal behaviors you may want to adopt yourself (such as standing tall when
talking to others to display self-confidence).
• Look for incongruent nonverbal cues: Do you say that you're fine, then slam
cupboard doors to show that you're upset? This can give those around you mixed
messages. Or maybe when someone is speaking with you, they are saying yes
while shaking their head no. This is another example of incongruent behavior.
Both can be signs of feeling a certain way but not yet being ready to admit or
discuss it.
• Think before you act: If your middle finger seems to automatically fly up when a
car cuts you off—even if your young child is in the back seat, causing you to
regret it as soon as it happens—you can work to stop this reaction. Train yourself
to stop and think before you act. This can help you eliminate or replace
nonverbal behaviors that you've been wanting to change.
• Ask before you assume: Certain types of nonverbal communication can mean
different things in different cultures. They can also vary based on
someone's personality. Before assuming that a person's body language or tone
means something definitively, ask. "I notice that you won't look me in the eye
when we speak. Are you upset with me?" Give them the opportunity to explain
how they are feeling so you know for sure.

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 • Some important points expressing the importance, necessity, advantages or
functions of non-verbal communication are discussed below:

• Well Expression of the Speaker’s Attitude

• Various non-verbal cues of the speaker like physical movements, facial

expression, a way of expression, etc. play an important role in expressing the
inner meaning of the messages in face-to-face conversation and interview.

• For example, the facial expression of the speaker indicates his attitude,
determination depth of knowledge, etc.

Providing Information Regarding the Sender of The Written Message

The format, neatness, language and the appearance of the envelope used in a written
message send a non-verbal message regarding the writer’s tests, choice, level of
education, etc.

Expressing the Attitude of the Listener and Receiver

Sometimes the appearance of the listeners and receivers conveys their attitudes,
feelings, and thoughts regarding the messages they have read or heard.

Gaining Knowledge about a Class of People

Clothing, hairstyle, neatness, jewelry, cosmetics, and stature of people convey

impressions regarding their occupation, age, nationality, social or economic level, job
status, etc.

For example; students, policemen, nurses, etc. can easily be identified through their
dresses.

Gaining Knowledge about the Status of a Person

Non-verbal cues also help to determine the relative status of persons working in an
organization. For example, room size, location, furnishings, decorations, lightings, etc.
indicate the position of a person in the organization.

Communicating Common Message to All People

In some cases, non-verbal cues can effectively express many true messages more
accurately than those of any other method of communication.

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For example; the use of red, yellow and green lights and the use of various signs in
controlling vehicles on the roads.

Communicating with the Handicapped People

Non- verbal cues of communication greatly help in communicating with the

handicapped people.

For example; the language of communication with the deaf depends on the movements
of the hands, fingers, and eyeballs.

Conveying Message to the Illiterate People

Communication with illiterate people through written media is impossible. There may
also be some situations that do not allow the use of oral media to communicate with
them.

In such situations, non-verbal methods like pictures, colors, graphs, signs, and symbols
are used as the media of communication.

For example; to indicate danger we use red sign and to mean dangerous we use a skull
placed between two pieces of bone put in a crosswise fashion.

Quick Expression of Message

Non-verbal cues like sign and symbol can also communicate some messages very
quickly than written or oral media.

For example; when drivers of a running vehicle are to be communicated that the road
ahead is narrow or there is a turn in the road ahead, we generally use signs or symbols
rather than using any written or oral message.

Presenting Information Precisely

Sometimes quantitative information on any issue may require a lengthy written

message. But this quantitative information can be presented easily and precisely
through tables, graphs, charts, etc

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The benefit of nonverbal communication
You don’t want to become robotic by learning about positive body language and rigidly
applying rules. Human interactions are vibrant and varied, and most of the time, being
authentic and engaged with whoever you’re interacting with will have an impact on the
nonverbal cues you send. However, the below pointers are a good starting point:
Be aware of your posture: Try to avoid slouching, keep your chest raised and shoulders
back. Keep your arms relaxed and by your side.
Understanding mirroring: When two people build rapport, they tend to mirror each
other’s body language. It’s a way of telling if someone is interested in you, and a way to
show you’re engaged with others.
Smile: Studies have demonstrated that trustworthiness is strongly linked to people who
smile. You don’t have to have a giant grin every waking hour, but a gentle, warm smile
goes a long way.
Practice your speech: This doesn’t just apply to presentations, but all interactions.
When nervous it’s tempting to rush through what you have to say, but people tend to
favor calm and clear speech. Don’t forget to take breaths and pause when relevant.

The advantages of non-verbal communication are as follows:

1) Easily adaptable: Non-verbal communication is the easiest mode of

communication. As it uses gestures and other nonverbal cues, it helps to present ideas
in a simple and effective manner. Also, information can also be delivered by simply
using visual, audiovisual, and silent techniques.
2) Appealing presentation: Non-verbal communication is more or less like visual
communication, as it focuses on visuals like pictures, graphs, signs, and other aspects
that are highly appealing. Adding such visuals while expressing one’s ideas helps to
make a stronger impact, making the presentation appealing and noticeable.
3) Builds connections and trust: Effective nonverbal communication helps to build
connections and develop trust and likelihood towards one another. It can develop
relationships and strengthen the bond between individuals. As it helps people to feel
more connected by creating a sense of understanding and comfort.
4) Faster communication: Nonverbal communication signals, such as signs and
symbols, can also express some messages faster than oral or written communication.
Also, non-verbal communication is faster than verbal communication because signals
like body language and posture convey information. in less time with minimal effort.
5) Enhances verbal communication: Non-verbal signs strengthen the impact of a
spoken statement. People pay more attention to nonverbal cues like facial expressions,
tone of voice, and body language in nonverbal communication. So they are more likely
to understand what one is saying rather than just verbal or nonverbal communication.

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6) Efficiency and reliability: Non-Verbal Cues are the most effective means of
verifying the authenticity and reality of a message. By paying attention to nonverbal
signals, people can better understand the message and even protect themselves from
deception.
7) Accenting: This is a technique used to highlight a verbal message. In this, the true
meaning of the words is conveyed through actions that accent the spoken statement.
As it is used to emphasize a major aspect of the message, it helps the receiver
understand the communicator’s true feelings. Example: stamping, moving ahead,
easing off, or backing off.
8) Conveys emotion: Nonverbal communication expresses emotion and sentiments,
sometimes knowingly and many times unknowingly. The visual signals show how a
person feels about the discussion, expressing their emotions. It is also helpful in difficult
situations to verbally communicate feelings, such as in business meetings or while
speaking to strangers.
9) Creates interactive experience: Interactive experience is a great benefit
of nonverbal communication it helps to create a more engaging environment. As
people engage in non-verbal cues, it accurately shows how people feel about the
interactions. The exchange of these signals keeps the conversation going.
10) Overcoming barriers: Nonverbal communication helps overcome cultural
obstacles. It also improves clarity in communication, especially when speaking to
people from different languages. With the rise of social media, nonverbal
communication is becoming more accessible and connected.
11) Replacing verbal mode: Non-verbal communication can replace a verbal
message, especially when it is interrupted by noise, distraction, or a long distance. For
example, gestures like a waving hand signal saying goodbye, and facial expressions like
a nod instead of a yes.
12) Helps people with disabilities: Non-verbal communication greatly aids
specially-abled people. People with impairments, especially the deaf, often benefit
from nonverbal indications of communication. These people use their hands, eyes,
fingers, and other body parts to communicate.

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Conclusion

To improve your nonverbal skills, record your speaking on videotape. Then ask a
colleague in communications to suggest refinements.

Non-verbal communication can take many forms depending on the situation, the ability
of communicators, etc.

According to one estimate, there are more than 0.70 million forms of non-verbal
communication. The most common forms of non-verbal communication are as follows.

Whether we realize it or not, in every interaction we’re responding to nonverbal cues,

from how comfortable we feel in someone’s presence, to how much we trust someone
or believe what they say. So why not step back, and take time to refine your nonverbal
communication? The results will pay off, one interaction at a time.
Non-verbal communication is an extremely complex yet integral part of overall
communication skills. However, people are often totally unaware of their non-verbal
behaviour.

A basic awareness of non-verbal communication strategies, over and above what is

actually said, can help to improve interaction with others. Knowledge of these signs can
be used to encourage people to talk about their concerns and can lead to a greater
shared understanding, which is, after all, the purpose of communication

Nonverbal communication plays an important role in how we convey meaning and

information to others, as well as how we interpret the actions of those around us.

The important thing to remember when looking at nonverbal behaviors is to consider

the actions in groups. Consider what a person says verbally, combined with their
expressions, appearance, and tone of voice and it can tell you a great deal about what
that person is really trying to say.

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Referance:
https://en.m.wikipedia.org
https://www.bing.com
https://www.verywellmind.com
http://www.thoughtco.com
http://clearinfo.in

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