Terms of Use
Terms of Use
Terms of Use
It’s quite a long document, but please read it carefully. It is LEGALLY BINDING to you and governs your use of
Boosteroid.
These Terms and Conditions (the “Terms'') is a legal agreement between you (“User”) and Limited Liability Company
“Boosteroid Games S.R.L.” (together with our affiliates, “Boosteroid”, “we”, “our”, “us”), located at România, Bucharest,
Sector 1, Avionului str. 26, office B, registration number: J40/13810/2019.
All rights to Boosteroid have been licensed to us by the owners of the software and other properties related to
Boosteroid, we have authority to enter into these Terms.
By using Boosteroid, you represent that you have authority and capacity to do so, as well as agree to be legally
bound by the Terms. If you do not agree, please do not use Boosteroid.
If any provision of the Terms is unclear for you or you require explanation, contact [email protected]
before you agree to the Terms and start using Boosteroid. When you agree to the Terms, you acknowledge that
you understand all terms and conditions provided in the Terms.
1. DEFINITIONS
1.1. The terms used in the Terms shall have the following meaning:
a.) Boosteroid - boosteroid.com, cloud.boosteroid.com websites, Boosteroid cloud gaming service that
enables you to rent a remote cloud-based gaming desktop ; user account; any application used in connection with
user account (web clients, native, mobile apps, etc.); videos, texts, other content you use, obtain, purchase via our
website, products, services; our available payment methods; internal chats, web forums; customer support; any
other products and services we provide to you; any other software, hardware or other Boosteroid properties directly
or indirectly accessed by you (including intellectual property).
b.) Boosteroid properties - any tangible or intangible property owned by or licensed to us or our suppliers,
partners, other related third parties, including intellectual property rights, directly or indirectly accessed by you while
your use of Boosteroid. Boosteroid Properties include in particular Boosteroid, any software or its parts, copyright,
trademarks, other intellectual property, any products or services owned and provided by Boosteroid, its suppliers,
partners, other related third parties.
d.) Boosteroid cloud platform - an online streaming service, other software, and functionality that enables
users to access remote virtual desktop and run high-end software that you already own from.
e.) User Content - any information and content that a user submits to, or uses with Boosteroid (including
content streamed through Boosteroid and content submitted to message boards and equivalent areas of
Boosteroid).
f.) The word “including” means “including without limitation”, “for example” (“e.g.”, “for e.g.”) means “for
example without limitation”. The word “may” means “has the right, but not the obligation, to”.
1.2. Singular of the terms includes plural and plural includes singular.
● FullHD/60 fps gaming requires at least 15 Mbps stable Internet connection available for the gaming
session.
● The most efficient gaming experience is possible with at least 25 Mbps stable Internet connection
available for the gaming session.
● Use a wired Internet connection (Ethernet) or a 5 GHz Wi-Fi router. Connect to the router directly via
Ethernet cable. If you use a laptop or MacBook with no Ethernet port, use an Ethernet-adapter that can be
connected via USB Type 2.0/3.0, Type-C or Thunderbolt. Make sure your Internet channel is not overloaded and
there are not many devices connected. With a 2.4 GHz Wi-Fi router you may have problems with Boosteroid
performance.
● Ping to Boosteroid servers should not be more than 20 milliseconds. Otherwise you are likely to have
poor gaming experience. Log in to your Boosteroid account and make a speedtest to check this.
● If you have an ADSL connection, we do not guarantee seamless experience with Boosteroid and you
are likely to face issues with its operation.
● If you are using a VPN connection, we do not guarantee that your gaming experience will be smooth
and with no issues. VPN may significantly increase latency and reduce stream quality or make it impossible to
launch gaming sessions at all.
4.6. If your hardware, software, network or any other part of your digital environment do not comply with
these requirements, you may experience problems with Boosteroid operation and performance, such as big latency
& response time, poor image quality, lagging, freezing, jitter, unexpected streaming termination, unavailability of the
services, etc.
4.7. You will not raise non-conformity or similar claims if Boosteroid operation is faulty or appears to be
worse than announced by us if such lack of conformity arises out of your digital environment features.
4.8. Boosteroid is available on smartphones. This functionality is in the test mode and you acknowledge that
you are informed of possible failures in its operation. You agree not to file non-conformity or similar claims in case
of poor performance of Boosteroid on smartphones.
4.9. Multiplayer and online gaming experience may be worse than a single player due to increased load on
the network.
4.10. On the Downloads page of our website you can download BETA applications for Windows x64, Android
(smartphone) and Android TV (for Smart TVs based on certified Android TV operating system), Boosteroid PWA
progressive web application for Chromebooks, different Linux applications, Mac (macOS 10.13.6+) applications.
Android/Android TV and Boosteroid PWA are distributed for free on Google Play Market. All applications are in
BETA. You may experience issues with their operation and agree not to raise any non-conformity or similar claims
with regard to your use of the applications.
5. USER ACCOUNT
5.1. You may view сontent on our website without registering, but as a condition for certain aspects of
Boosteroid, namely for using Boosteroid cloud service to access remote virtual desktops, you will be required to
sign up and create your user account. It implies providing your email address, selecting a username and a
password. When creating an account, you represent that:
(a) all information you submit is truthful, current, complete and accurate and; you will maintain the accuracy
of such information;
(b) your use of Boosteroid is not against any applicable law or regulation in your jurisdiction and in our
jurisdiction (Romania, the EU); and
(c) you have reached legal age in your jurisdiction or you are at least 14 years old and have received parental
consent and supervision when using Boosteroid and your parent or guardian agrees to be bound by these Terms
and to be responsible for your use of Boosteroid.
5.2. We can terminate your account and your use of Boosteroid with no refund of any subscription at any
time without notice if we detect Prohibited Activities (Section 9), or any violation of these Terms by you and we
shall not be liable for any loss or damage to you or any third party arising out of such termination.
5.3. You are responsible for maintaining the security/confidentiality of your account login information. You
agree that you are responsible for all activities that occur under your account.
You agree to:
(a) notify us at [email protected] of any unauthorized use of your account or any other security
breach, and
(b) ensure that you log off and exit from your account at the end of each session on Boosteroid. We shall not
be liable for any loss or damage arising from your failure to comply with this Section.
5.4. You can delete your user account and stop using Boosteroid at any time without notice and without
stating a reason.
5.5. If you ask us to do so, we may access your user account (log in to it) for technical maintenance and
support. We will not do so without your prior request and/or consent. For the purposes of this Section 5.5.
“Consent” means your clear request to log into your account and/or your clear positive answer when we ask you if
you agree that we will log into your account.
5.6. As a part of the services we provide to you together with Boosteroid and its functionality, we may from
time to time automatically enroll you to giveaways, lotteries and other promotional activities. The conditions of
such activities are determined in a separate document published on our website.
8. PRIVACY
8.1. Boosteroid Privacy Policy forms an integral part of these Terms. Please read it carefully as it explains
what information about you we collect, for what purpose we collect it and with whom we share it. If you accept
these Terms, you accept the Privacy Policy.
8.2. We use cookies to maintain functionality and improve Boosteroid, as well as to improve your experience.
Make sure you review our Cookie Policy before using Boosteroid.
8.3. As described in the Privacy Policy, we may send you SMS from time to time for marketing purposes.
Here are the basic conditions under which we may send you SMS:
- The SMS content is relevant: it is always about Boosteroid and our services.
- You opt-in for SMS messaging when you agree to these Terms.
- You may opt-out by sending an email to [email protected] or contacting support chat.
9. PROHIBITED ACTIVITIES
9.1.You shall not use Boosteroid for unlawful or prohibited purposes. You agree not to attempt, through any
means, to gain unauthorized access to any part of Boosteroid, user accounts, computer system or network
connected to our servers. We monitor all activities on Boosteroid for security and other purposes.
9.2. Without limiting the foregoing, you will not use Boosteroid to:
(a) violate applicable local, state, national, international or other law, rule, regulation, court order;
(b) access/use Boosteroid from territories where it or its content is illegal or prohibited;
(c) promote criminal or illicit activity, provide information about illegal activities;
(d) interfere with, disrupt or damage Boosteroid, servers or networks connected to Boosteroid, disobey
requirements, procedures, policies of networks connected to Boosteroid, including, without limitation, by using
viruses, cancelbots, Trojan horses, harmful code, flood pings, denial-of-service attacks, packet or IP spoofing,
forged routing or electronic mail address information or similar methods or technology;
(e) use Boosteroid to transmit, distribute, post or submit any information concerning any other natural or
legal person without their permission;
(f) harvest or collect email addresses, other contact information of other users by electronic or other means;
(g) promote racism, bigotry, hatred, or physical harm against any group or individual, “stalk” or harass other
users or collect or store information about other users;
(h) access or attempt to access any functionality, software, data, information or part of Boosteroid through
means not intentionally made available through Boosteroid;
(i) use the system programs already available on the virtual machine, install any other program, or
modifications, other than you are running from the Boosteroid library;
(j) register for a user account on behalf of an individual other than yourself or register for more than one
active user account;
(k) transfer, sell user account to another person/people, share your account with others;
(l) impersonate any person/entity, falsify or otherwise misrepresent yourself or your affiliation with any
person/entity;
(m) use automated scripts to access, search, collect information or otherwise interact with Boosteroid
(including without limitation robots, spiders or scripts) or use any robot, spider, other automatic device, or manual
process to extract, “screen scrape,” monitor, “mine,” or copy any static or dynamic web page on Boosteroid or the
content contained on any such web page for commercial use or otherwise;
(n) other than with respect to your own User Content, (i) use, reproduce, duplicate, copy, stream, sell, resell or
exploit the Content; (ii) compile a collection of Content, whether by manual methods, through the use of bots,
crawlers, or spiders, or otherwise; or (iii) otherwise remove any text, copyright or other proprietary notices
contained in the Content;
(o) decipher, decompile, disassemble, reverse engineer Boosteroid, or otherwise attempt to derive any source
code or underlying ideas or algorithms of any part of Boosteroid;
(p) modify, translate, or otherwise create derivative works of any part of Boosteroid;
(q) launch more than one streaming session (gaming session) under your account;
(r) advocate, encourage or assist any third party in doing any of the foregoing.
9.3. We reserve the right to terminate your account and your use of Boosteroid with no refund of purchased
subscriptions at any time without notice if we detect any of the Prohibited activities.
It may happen that you will be charged by your bank or payment system an additional fee on top of the
subscription price and that your purchase will be taxable according to the applicable laws in your jurisdiction. In
this case you will be responsible for paying such fees.
10.6.1. Each subscription will activate immediately but not later than in one day upon payment.
10.7. When your current subscription ends, you will still have access to your user account, but you will not be
able to launch video games through Boosteroid.
10.8. We may change subscription prices, provide discounts, free trials, introduce other subscription plans.
10.9. Discount coupons. We and/or third-parties authorized by us may from time to time distribute discount
coupons that allow you to get a discount for the first month and/or the first year of your subscription, or for another
period specified in the description of the discount coupon.
10.10. We provide no refunds. You will not be able to get a refund of a purchased subscription as soon as it
is activated. In some cases according to the applicable law you may still have the right to claim a refund. We will
review such cases and refund your payments if we are required to do so.
10.11. In Romania, you can purchase subscriptions via SelfPay. You may select it in your user account. Our
system will generate a 13-number code that you should enter when making a cash/card payment via a SelfPay
terminal. You will receive your subscription immediately no later than in two days upon the payment. When making
your payment via a SelfPay terminal, please choose “Boosteroid” icon available on the terminal and follow the
instructions. Find the nearest SelfPay terminal here.
10.12. The 13-number code is valid for an unlimited period of time upon its generation and will expire at the
time you enter it when making a payment via a SelfPay. We recommend using the code no later than 3 days after its
generation. You can generate only one valid 13-number code. If you purchase any subscription using SelfPay and
then purchase another subscription, your initial subscription will be terminated and the new one will be activated
(subscriptions are not accumulative).
10.13. SelfPay is in charge of refund claims. If you want to claim a refund, contact SelfPay support.
10.14. There is NO automatic subscription renewal for SelfPay. When your subscription expires, you may
generate a new 13-number code and purchase the subscription again.
10.15. You acknowledge that you will not ask us for any compensation or refund in case you are not
satisfied with Boosteroid, your hardware is not able to maintain seamless operation of Boosteroid, Boosteroid
does not meet your expectations or appears to be different from or contains less functionality than it was
mentioned in advertising. This is because Boosteroid may have different functionality and operate more or less
seamlessly depending on your location, digital environment, network conditions, etc.
10.16. You are responsible for the security of your bank cards and payment instruments you use to make
transactions on Boosteroid. Refund claims based on the statements that someone has used your bank card
without your permission will not be accepted, unless we receive an official notification from a relevant authority
that the unauthorized use of your card was or is suspected to be fraud.
10.17. Netopia SMS. You can buy a subscription via Netopia (mobilpay) SMS payment. When you choose this
payment method you’ll be redirected to Netopia SMS payment page where you should provide your phone number.
Then you should send SMS to request the subscription, and another SMS to activate it, according to the instructions
provided by Netopia. With the SMS from Netopia confirming your payment, you will also receive the instructions on
how to unsubscribe.
10.17.1. Save your Validation code and short number, received from Netopia to manage your subscription
and to unsubscribe.
10.17.2. Netopia SMS payments are available only in Romania and only for Orange, Telecom and Vodafone
users. Only BOOSTEROID Start (1-month) subscription is available. You will be charged from your mobile account.
10.17.3. IF YOU BUY SUBSCRIPTION USING NETOPIA SMS PAYMENT, IT WILL BE RENEWED
AUTOMATICALLY EACH MONTH UNLESS YOU CANCEL IT. BOOSTEROID subscription bought via Netopia costs
11.9 EUR (VAT included).
10.18. Activation codes. You may buy a Boosteroid subscription on a third-party website, store (online or
offline) or from an authorized distributor. You will receive a subscription activation code after you complete the
purchase. Please insert this code in the relevant field on the “My Account” page in your Boosteroid account to
activate your subscription. Any relevant rules and agreements of the third-party distributor will be applicable to your
purchase of Boosteroid subscription activation code. Subscription prices may be different from thrones mentioned
in your Boosteroid account.
13. INDEMNIFICATION
13.1. You agree to defend, indemnify and hold harmless us, our subsidiaries and affiliated companies,
officers, employees, directors, contractors, agents, from and against any and all claims, causes of actions, suits or
proceedings, as well as any and all losses, liabilities, damages, costs and expenses (including attorneys’ fees) and
all amounts paid in settlement arising out of, connected with, or accruing from (a) your access to or/and use of
Boosteroid; (b) your violation of these Terms, (c) your violation of any applicable law; (d) your User Content, or (e)
your interaction with other user.
13.2. We may assume the exclusive defense and control of any matter for which you have agreed to
indemnify us. You agree to cooperate and assist us in the defense or settlement of any such matter.
14. TERM AND TERMINATION
14.1. These Terms shall commence when you click “Sign up”, “Sign up with Google” after you provide the
information necessary to create your user account and will remain in full force and effect while you use Boosteroid,
except for the conditions of the Section 14.3 below.
14.2. We may suspend or discontinue, temporarily or permanently, deactivate or cancel your account and,
thus, stop your use of Boosteroid and terminate the Terms unilaterally. You may terminate your account and, thus,
terminate the Terms, at any time by contacting [email protected] or by means available in your account.
Termination will result in destruction of all information associated with your account. You may terminate your
account by following the instructions on our website, but we may retain some of your account information after you
terminate it in accordance with our regulatory, accounting, and legal compliance procedures.
14.3. All provisions of these Terms that by their nature shall survive termination, including, without limitation,
ownership provisions, warranty disclaimers, indemnity and limitations of liability will remain effective after the
termination.
14.4. You may stop using Boosteroid at any time without stating a reason.
18. MISCELLANEOUS
18.1. We reserve all rights not expressly granted by these Terms.
18.2. These Terms shall be governed by and construed in accordance with the laws of Romania and
applicable international laws. Unless otherwise determined by the applicable law, in the event of any dispute, the
courts or other relevant authority located in Bucharest, Romania shall have exclusive jurisdiction.
18.3. We may transfer, assign or delegate our rights to our affiliates and other third parties.
18.4. Wherever possible, each provision of these Terms shall be interpreted in such manner as to be effective
and valid under applicable law. If any term, provision, covenant or restriction of these Terms is held by a court of
competent jurisdiction to be invalid, illegal, void or unenforceable, the remainder of the terms, provisions, covenants
and restrictions set forth herein shall remain in full force and effect and shall in no way be affected, impaired or
invalidated, while such term, provision, covenant or restriction shall be deemed reformed to the extent necessary to
conform to applicable law and to give the maximum effect to its initial intent.
18.5. Our failure to exercise any right or provision of these Terms will not operate as a waiver of such right or
provision.
18.6. The section titles in these Terms have no legal effect.
CONTACT INFORMATION:
Limited Liability Company “Boosteroid Games S.R.L.”,
Address: România, Bucharest, Sector 1, Avionului str. 26, office B.
Email: [email protected].
Contact us in the support chat available in the lower right corner of our website.