ABdul Raheem
ABdul Raheem
ABdul Raheem
+92340-8490723
[email protected]
Summary
Qualified Customer Service Representative with over 2 years in fast-paced customer service and call center
environments. As a customer service representative I am personable good at building loyal relationships,
solving problems, and Increasing Sales. I also excel in listening to customer needs, articulating product
benefits and creating solutions that provide value to the customer.
Skills
• Good Communication Skills
Work history
• Writing Skills Customer Service Representative – 10/2021 to 06/2023
• Data Entry
Gourmet Foods., Lahore
• Creativity
• Answer an average of 100 calls per day in a high-
• Team Building
volume call center environment.
• Time Management
• Handle the customer and shops inquiries, complaints,
• MS Office and CRM
billing questions and payment extension/service
• Ability to Deal with Changes
requests.
Effectively
• Calm angry callers, repair trust, locate resources for
problem resolution and design best-option solutions.
Education
• Interface daily with internal partners in accounting,