TSshield

Instruction manual

21404 99159
 INTRODUCTION
Thank you for purchasing our products.

This product ("Product") has a capability of TSshield service ("TSshield service(s)"). (TSshield service offers both
charged and uncharged services by using cellular phone connection. Please refer below for detail.)
ALL of our customers who bought our product MUST REGISTER before using. These users have to understand
some information that is related this product is collected automatically. This information is used for only supplying
larger support service from Topcon unless your product should be exported, re-exported, transferred or brought
into embargoed countries by EAR. (As of September 1, 2013, the following 5 countries are embargoed by EAR.
These countries may be changed without notice, please refer to EAR.)
- North Korea
- Iran
- Syria
- (North) Sudan
- Cuba
(URL of EAR: http://www.access.gpo.gov/bis/ear/ear_data.html)

[User registration]
Before using this product, the customer has to register to our service.
All of the personal information that is registered at registration timing may be supplied to our subsidiaries and our
business partners for only supplying TSshield service from these companies. At the anytime, these information
MUST NOT be used for other purpose and these information also MUST NOT be supplied to another 3rd party.

[What is TSshield?]
TSshield services can offer various services both charged and uncharged based on collecting information from
your Product. TSshield is a name of this service, and you can use the following services, but please note that we
may expand or change our services at any time without any notice in advance to you.
You can access to your dealer or read a product manual for the detailed information.
- Viewing instrument information
- Online upgrading*
- Security lock/unlock by remote
- Message receiving
- Download Service of Software for the Products
(including without limitation to, program files and language files)*
* Any and all software provided under TSshield Service will be licensed only to you, and you must not sell,
rent, lease, sublicense or otherwise dispose whole or part of the software.

1. Collecting information
(1) Kinds of information
We collect information from you that is required to make user registration. We also collect information to
provide you with the TSshield services through our server that automatically gathers information via cellular
phone network from the product you use. The information we collect and maintain may include personal
information about you, as well as following information which is planned to collect as of January 1, 2012:
- Power up date/time
- Power up location
- Shut down date/time
- Status/Error information
Please note that, in the event of any change or expansion in the TSshield services, we may collect and
maintain more information without any notice to you.
If you have any questions regarding collection of information, please contact the dealer from whom you
bought this Product or refer product manual.
(2) Treatment of information
We keep all of information from you in strict confidence, and limit access to the information to our direc-
tors, officers and employees who need to know to provide you with the TSshield services. We maintain
appropriate physical, electronic and procedural safeguards and controls to protect your information. We
use ONLY for providing the TSshield service. We may share the information only with our affiliated com-
panies to provide the TSshield services.
We do not disclose your information to any third party for any reason, except:
- Where such disclosure is required or appropriate pursuant to laws or regulations, including cooperating
with governmental agencies, other regulatory bodies and law enforcement officials, resolving disputes
or performing risk-management functions; or
- Where such disclosure is required or appropriate to perform you with the TSshield services.

i
 (3) Stopping collecting information
If you want to stop to be provided with the TSshield services, we will suspend collecting information and
will retain and use your information only for compliance with regulatory requirements. If you resume being
provided with the TSshield services, we will resume collecting information. ("resume process" may needs
some additional works.) If you want to suspend and resume subscribing the TSshield services, please
contact dealer from whom you bought this Product.
Note: While suspending, you can't use all of TSshield function at all.
(4) Notice of reselling this product
If you want to resell this Product to any other person/entity ("new user"), the registration will not be
assigned to the new user. The new user will be required to make the user registration in its own name. If
you have a plan for reselling, please contact dealer from whom you bought this Product.
When you resell your instrument to the new user, you MUST NOT disclose your ID and password. Please
note that if you disclose this information, the new user can access your personal information. We are not
responsible for such disclosure by you. Please be careful in resale of this Product.

2. Other cautions (Export restriction)

This product includes some technologies that are restricted by EAR (U.S.'s Export Administration Regulations). If
you export your instrument to other country, you need to perform any procedure for export required by EAR. In this
case, you must perform any procedure by yourself. As of September 1, 2013, following countries need additional
procedure. These countries may be changed without notice, please refer to EAR.
- North Korea
- Iran
- Syria
- (North) Sudan
- Cuba
(URL of EAR: http://www.access.gpo.gov/bis/ear/ear_data.html)

These commodities, technology or software were exported in accordance with applicable export control laws and
regulations. Diversion contrary to those laws and regulations, as well as the export laws and regulations of any
countries of reexport, is prohibited.

In consideration for its purchase of commodities, technology or software from Topcon, Purchaser agrees that it will
determine any license requirements to export the items and, as applicable, to re-export or transfer the items,
obtain any license or other official authorization, and carry out any customs formalities for the export or re-export of
the items. Purchaser agrees that it will not reexport or transfer the commodities, technology or software to Cuba,
Iran, North Korea, Syria or Sudan without a license or other authorization from all applicable export control author-
ities. It is also unlawful to receive, use, transfer, or re-export these items to persons on all applicable restricted
party lists (see e.g. http://www.bis.doc.gov/index.php/policy-guidance/lists-of-parties-of-concern and
http://eeas.europa.eu/cfsp/sanctions/consol-list_en.htm), and http://www.meti.go.jp/policy/anpo/law_document/tut-
atu/t10kaisei/130830kaisei_userlist_kohyo.pdf) where prohibited, or to use these items in activities involving mis-
siles or unmanned air vehicles, nuclear explosive devices or nuclear propulsion projects, chemical or biological
weapons, or any other prohibited end-use prohibited (see e.g. http://www.access.gpo.gov/bis/ear/ear data.html)

It is a violation for this product to be exported to the above-mentioned terrorist supporting countries. If we find your
product is located in any of the above E:1 Terrorist Supporting Countries via TS Shield tracking monitor, we shall
notify this fact to the relative government agencies. Unless you have obtained the required export license from the
appropriate agencies including the US government, in order to comply with export control laws, we may be forced
to remotely shut-down this product. This procedure would be considered justified to maintain international security
and you have no right to make a claim for the shut-down of your instrument as far as you read and agreed with this
software license agreement.

In addition, there are some countries that prohibit bringing out of positioning data from these countries. As of Sep-
tember 1, 2013, following countries need additional procedure.
Prohibit to bring out location data from country
- China
- Oman

If you need to bring your Product in these countries, you have to suspend or stop to be provided with the TSshield
service. There may be more strict restriction in some countries. You have to research by yourself.
If you want to suspend and stop to be provided with the TSshield services, please contact dealer from whom you
bought this Product.

ii
 HOW TO READ THIS MANUAL
About this instruction manual
• This instruction manual covers the operating method of the instrument necessary when using TSshield. For func-
tions provided in the TSshield Web site, refer to the "TSshield instruction manual -How to use Web service-".
• For safety precautions and instructions for use of the instrument and how to operate other modes, refer to the
instruction manual of the instrument.

Symbols
The signs/marks as shown below are used in the instruction manual.

[CNFG] : Indicates softkeys of the instrument and buttons on a PC.

{ESC} : Indicates operation keys on the instrument

<WLAN settings> : Indicates screen titles

 : Indicates precautions and important information which should be read

before operating the instrument

 : Indicates chapters (sections) which are relevant or should be referred to

 : Indicates supplementary notes

• Corporate and product names used in the instruction manual are the trademarks or registered trademarks of
individual companies.

Precautions
• When you use the TSshield Web site, use the latest version of a browser supporting HTML5.0.
• If the old information remains on the browser in use, it may not be updated to the new information, causing the
website to appear garbled or distorted.
In that case, follow the procedure below to reload the page.
For Windows (Internet Explorer): "Ctrl" +"Refresh (F5)"
For other browsers, see the Help of the browsers.

Backing up data
• Data should be backed up (transfered to an external device etc.) on a regular basis to prevent data loss.

Exceptions from responsibility

• The user of this product is expected to follow all operating instructions and make periodic checks (hardware only)
of the product’s performance.
• The manufacturer, or its representatives, assumes no responsibility for results of faulty or intentional usage or
misuse including any direct, indirect, consequential damage, or loss of profits.
• The manufacturer, or its representatives, assumes no responsibility for consequential damage, or loss of profits
due to any natural disaster, (earthquake, storms, floods etc.), fire, accident, or an act of a third party and/or
usage under unusual conditions.
• The manufacturer, or its representatives, assumes no responsibility for any damage (change of data, loss of
data, loss of profits, an interruption of business etc.) caused by use of the product or an unusable product.
• The manufacturer, or its representatives, assumes no responsibility for any damage, and loss of profits caused
by usage different to that explained in the operator’s manual.
• The manufacturer, or its representatives, assumes no responsibility for damage caused by incorrect operation, or
action resulting from connecting to other products.

iii
 Contents
1. TSSHIELD OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
1.1 Mode Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
2. RELEASE THE DEMO MODE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
2.1 Online activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
2.2 Offline activation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
3. SOFTWARE UPDATE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
3.1 Notice and Setting of Update Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
3.2 Wireless LAN Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3.3 Perform Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3.4 Update Firmware Offline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
4. WARNING AND ERROR MESSAGES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
5. SPECIFICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16

iv
 1. TSshield OVERVIEW
TSshield is a cloud-based information management service. It collects various information from your
instrument and provides you with a range of support to ensure you can use the instrument safely.

This allows us to send update information to you when the software embedded in your instrument is not
up-to-date, and also allows you to see various information about your instrument purchased via your
dedicated web site.


• To use TSshield, it is necessary to create an account of TSshield and register a user for an instru-
ment.
TSshield Instruction manual -How to use Web service- “2.1 Customer who signs up for the first
time”

1
 1.1 Mode Settings
Following are mode settings and key operations for shifting between modes of TSshield for this instru-
ment.

Top menu

{PRG} {PRG}

Program mode

[TSshield] {ESC}

TSshield menu

2
 2. RELEASE THE DEMO MODE
User registration is required before using the product. The demo mode can be released in two meth-
ods; release by performing communications from machine to server (online activation) and release by
inputting the obtained activation code in the machine (offline activation).


• If the condition of signal is not good and you cannot conduct the online activation, conduct the offline
activation.

2.1 Online activation

1. Turn ON the instrument

2. Press [Confirm] on the user registration

screen
If communications are performed with a server and the regis-
tered content is checked, the demo mode is released.


• It may take approximately 10 minutes at maximum to
confirm the registration depending on the condition of
signal. If the registration is not completed in 10 minutes
or more, the condition of signal may not be good. Con-
duct the offline activation.

3
 2.2 Offline activation

1. Turn ON the instrument

2. Input the activation code and press [Unlock]

If you input a correct activation code by one-byte alphanu-
meric characters, the demo mode is released.

4
 3 . S O FT W A R E U PD A T E
TSshield automatically connects to the network to check if any software in the total station needs update
and, when necessary, downloads programs to start updating the software, except for OS (Operating Sys-
tem) and some software for program mode.
When a new software is registered to the network, a message will be displayed when the total station is
turned on.


• In order to update the software, you need to have Wireless LAN (WLAN) Internet access connected
by home broadband and have your total station set for Wireless LAN.
• Forward port number 21 and number 7000, and set FTP to passive mode in advance.
 For the setting procedure, refer to the instruction manuals of your modem or router, or ask their
manufacturer.
• In case of restricting some access points on the network using filter etc., contact your local dealer.
• Update may take 10 to 120 min depending on the number of files to update, reception condition and
Wireless LAN connection condition.
• You can install the firmware of the instrument offline by downloading its installer from the web site.
 "3.4 Update Firmware Offline"

3.1 N o t i c e a n d S e t t i n g o f U pd a t e I n f o r m a t i o n
When the total station is turned on, it checks if there is any software update information. When there is,
the following screen is displayed. Press [OK] to perform normal update.

You can change how often you want to confirm update information in the Settings.

Procedure

1. Enter the TSshield menu

Select <TSshield> in the program mode.

5
2. Select <Settings>

3. Select <Update setting>

<Update setting> is displayed.

4. Change notice period

Select a notice period.
Press [OK] to complete the change and return to <TSshield
settings>.


• Choices available for update notice period: Always / Every day / Every week / No

3.2 Wi r e l e s s L A N S e t t i n g s

Procedure

1. Enter the TSshield menu

Select [TSshield] in the program mode.

6
2. Select [Settings].

3. Select [WLAN setting]

<WLAN setting> is displayed.

4. Search for access point

Press [Search] to start searching for Wireless LAN access
points in your area.
Press [Cancel] to stop searching.


• Press [Configure] and go to Step 6 to directly input set-
ting details.

5. Select an access point

When searching is complete, a list of obtained access points
is displayed. Select an access point to connect to, and press
[Configure] or {Enter}, then you are redirected to <Change
the WLAN setting>.

7
6. Input a password
Input a password (encrypt key) for a wireless LAN.

• Press {SHIFT} and {α} to display <Input Panel>. Close

<Input Panel> by pressing {SHIFT} and {α} again.


• Do the detailed settings when necessary. The items you
can set are as follows:
SSID (Maximum size is 31)
Security type
Password (Maximum size is 31)
DHCP
IP address (IP)
Subnet Mask (SUB)
Default Gateway (GW)
DNS Server
• For the contents of settings, refer to the instruction man-
ual of your Wireless LAN terminal.

7. Reflect input contents

After inputting details, press [OK], then you are redirected to
< WLAN setting>.

8. Conduct connection test

Press [Test] on <WLAN Setting> to conduct a connection
test. If the connection test fails, check if there is any error in
setting.

Press [OK] to finish the connection test and return to

<WLAN setting>.

9. Finish the settings

Press [Configure] to finish Wireless LAN settings and return
to <TSshield>.

8
 3.3 P e r f o r m U pd a t e


• Make sure to use the provided battery and there is enough battery left before performing update.
• The update should be done where Wireless LAN connection is in good condition.
• Do not remove the battery during the update. Do not also disconnect the Wireless LAN. Installed pro-
gram will be damaged, and the total station might not operate collect. Disconnected Wireless LAN
might need some time for reconnection.
• Instrument Info on the TSshied web page is renewed after 24 hours.

Procedure

1. Enter the TSshield menu

Select <TSshield> in the program mode.

2. Select [Program update]

The total station checks with the server for update informa-
tion.

3. Confirm that there remains plenty of battery,

press [OK].
The total station checks with the server for update informa-
tion.

• Press [Cancel] to cancel the update.

9
 • When the latest software is already installed, a screen
shown in the right is displayed.

• When a screen shown in the right is displayed, press [OK]

to cancel the update.
Retry the update where Wireless LAN connection is in good
condition or check the password for WLAN setting.

4. Perform update
When there is updatable software, a screen shown in the
right is displayed. Then, press [Start].

A screen shown in the right is displayed. Then, press [YES].

(Update time depends on the connection condition).


• The total station will restart automatically after completing
the update. Press [Yes] to perform update.

・When performing update, the screen shown in the right is

displayed, the update program starts to be downloaded.
(Download time depends on the connection condition).

• Press {ESC} to cancel the download.

 Canceling may take some time. Do not remove the bat-

tery while canceling is in progress.

10
 • When Wireless LAN connection is not in good condition, a
screen shown in the right is displayed. Press [OK] to return
to step 2.
Retry the update where Wireless LAN connection is in
good condition.

・When the program download is completed, the total station

restarts in update mode and then software update starts
automatically. It takes about 5 min before update comple-
tion.

5. Finish update
When update is complete, press [OK] to return to <TSshield>.
The total station restarts.

11
 3.4 U pd a t e F i r m w a r e O ff l i n e
It is possible to update the firmware offline by connecting a USB memory storing the firmware installer
to the total station. The installer can be downloaded from the TSshield web site.


• When updating the firmware, attach a fully charged battery to the total station or use the exter-
nal power source adapter (special accessory).
• When updating, use a blank USB memory.
• Notice of update information, that is displayed turn on the total station, does not displayed the
day after the software update. Instrument Info of the TSshied is also renewed on the day after
the software update.

1. Download the installer

Download the firmware's installer (Setup.exe) from the TSshield web site.

(1) Press [More info] for the instrument to update the software on the Dashboard.
Press [Download] in the “SW Version”.

(2) Click the link for the file to download in the window below.
Follow the instructions on the screen to download the file.


• A warning message may appear depending on the browser in use or the settings of the PC; however,
the downloaded file does not have a problem.
Reference: On Internet Explorer
Click the [x] button to exit the message.

12
2. Save the installer to a USB memory
Save the downloaded file (Setup.exe) in the route folder of a
USB memory.


• If the destination to save downloaded files is not changed,
the downloaded file is saved in "Download" folder.

3. Connect the USB memory to the total station

Connect the USB memory to a USB port of the total station.

4. Execute update
After confirming that the total station has a sufficient battery
level, press the power switch while pressing [ ] and [ ].
The installer automatically starts. Select [YES] to start
update.

5. Exit update
When update is completed, the total station automatically
restarts.

13
 4 . WA R N I N G AND ERROR MESSAGES
The following is a list of the error messages displayed by the instrument and the meaning of each mes-
sage.

E:880: Contact Dealer.

A problem has occurred with TSshield and operation stops.
If this error message appears, contact your local dealer.
Power the instrument OFF then ON to reboot. The instrument can be operated temporarily with
TSshield disabled.

When the error occurs After the reboot

Please communicate with server.

The instrument and TSshield server have not been connected for a long periods of time.
TSshield uses the same frequency band with that of cellular phones.
Set up the instrument where connection for cellular phones is in good condition, then leave it for
10 -15 minutes with power ON. Measurement can be performed even during connection.
If this error message appears frequently, contact your local dealer.

TSshield Error
A problem has occurred with TSshield and operation stops.
The details of the error codes are as follows.

E804, E805, E807:

Press [OK] to cancel the message. If this error message appears frequently, contact your local
dealer.

E806, E808:
Power the instrument OFF then press the power key while {ENT} to perform warm boot.

Errors during update

Error codes may be displayed during update. Meanings of the error codes are as follows.

Error codes

14
000C
Access point can not be found.
Check if the set SSID is correct.
Retry a connection where Wireless LAN connection is in good condition.

0011
Connection between the access point failed.
Retry a connection after some time.

0012
Connection to the network failed. (DNS error)
Check if IEE802.11n is not selected as communication option.

0013
The password you entered is different from the set password.
Check if the input password is correct.

0021
Connection to the network failed.
Check if network port No.21 is open.

0027
Connection to the network failed.
Check if network port No.7000 is open.
Power the Wireless LAN devices (router and access point) OFF then ON to reboot, then retry the
connection.

F025
Connection is not established in the allotted time.
Retry a connection after some time.

15
 5. SPECIFICATION
The specifications specific to this instrument are as follows.
For other specifications, see your instrument Operator’s manual.

Wireless LAN function

Support format: IEEE802.11b/g
Security WPA/WPA-PSK/WPA2, WEP 128/64bit
Frequency band 2.4GHz

Cellular module function

Transmission method 2G: GSM (850/900/1800/1900MHz)
3G: UMTS/HSDPA (WCDMA) (850/1900/2100MHz)

16
 http://www.topcon.co.jp
Please see the attached address list or the following website for contact addresses.
GLOBAL GATEWAY http://global.topcon.com/