Job Analysis Questionnaire

The document you are about to complete is meant to collect information about the nature of the work done by the individual in
the particular position. Please attach any additional documentation which you believe will be beneficial.

Organization: Amazon Warehouse

Contact Name: Lykra Walker
Contact Phone: +1 123 799 -0282
Contact E-mail: [email protected]
Job Title: Operations Manager

Describe the general purpose of the position (3-5 sentences).

Maximizing procedures and process in an organization to meet customer expectations. Reporting on business
functioning and whether the implemented policies and processes require changes. Checking accounting departments
and working closely in reviewing revenue growth, budgets, and profitability.

Are there any supervisory responsibilities for the position? If yes, please describe.

Operations managers evaluate employees performance and thus they help to deliver positive and negative feedback
and addressing any associated shortcomings. Additionally, the design and implement departmental procedures,
policies, objectives, and goals. In this case, operations managers evaluate and report about department metrics to the
executive management. Lastly, operations manager plan and execute departmental budgets to help companies and
organizations maximize their profits and meet annual goals.

Indicate the department and/or job titles of those this position will interact with (inside and outside the organization) while
performing the essential job tasks.

Internal: managers, executives, employees, human resources and information technology specialists

External: non-profit organizations, community, business persons, and politicians

Duties and Tasks

This section is very important and will require careful thought. Describe the position in detail so that the information can be used
to properly identify the duties and tasks performed by the person in this position.

Duty: a distinct, major role or function assigned to the position; represents a principle responsibility of the incumbent
Task: a distinct, identifiable work activity that constitutes one of the logical and necessary steps in the performance of a duty

Complete the following tables by listing the important duties and tasks of the position. If more are needed, make a copy of page
2.

Example:

Duty Statement: Prepares and maintains all fiscal documents for the department.
Percentage of time dedicated to this 35%
duty:
Associated Task: Record and total requisition amounts.
Associated Task: Compile and summarize financial reports.
Associated Task: Reconcile requisitions and reimbursements.

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Duty Statement: Planning and executing departmental budgets
Percentage of time dedicated to this
29%
duty:
Associated Task: Reviewing previous financial statements
Associated Task: Developing plans of managing and implementing budget
Associated Task: Indenfifying income streams, expenditures, and investments

Duty Statement: Developing and implementing organisational policiies

Percentage of time dedicated to this
25%
duty:
Associated Task: Defining the primary purpose of designed policies
Associated Task: Preparing for policy implementation
Associated Task: Getting feedback from employees and assigning enforcers

Duty Statement: Recruiting quality employees

Percentage of time dedicated to this
10%
duty:
Associated Task: Creating position descriptions
Associated Task: Finding the potential candidates
Associated Task: Evaluating applications

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Duty Statement:
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Duty Statement:
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Duty Statement:
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duty:
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MINIMUM QUALIFICATIONS

The purpose of this part of the form is to identify the MINIMUM (not preferred) requirements and qualifications necessary to
perform the essential functions of this position.

In what type of environment does the incumbent typically work? (Check only one.)

Office/Laboratory Studio
Outdoors Marine/Waterways
Plant/Factory Other

What is the typical noise level for the environment of this job? (Check only one.)
Very quiet (i.e. isolation booth for hearing test)
Quiet (i.e. library, private office)
Moderate noise (i.e. business office with computers/printers, light foot traffic)
Loud noise (i.e. loud power equipment, large earth-moving equipment)
Very loud noise (jack hammer work, front row at a rock concert)

Rate the following activities according to the amount of time spent performing them using the following scale.

AMOUNT OF TIME None or N/A Up to 1/3 1/3 to 2/3 2/3 and more
Standing
Walking
Sitting
Talking and hearing
Using hands
Climbing or balancing
Stooping, kneeling, crouching, or bending
Reaching with hands or arms
Tasting or smelling
Running

Does this job have any special vision requirements? If so, check all that apply.
Close vision (clear vision at 20 inches or less)
Midrange vision (clear vision between 20 inches and 20 feet)
Distance vision (clear vision at 20 feet or more)
Color vision (ability to identify and distinguish colors)
Peripheral vision (ability to observe an area up and down or to the left and right will eyes are focused on a given
point)
Depth perception (three-dimensional vision, ability to judge distances and spatial relationships)
Ability to adjust focus (ability to adjust the eye to bring an object into sharp focus)
No special vision requirement

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Place a mark by the description that most accurately describes the overall physical demands of the job. Mark only one.

Sedentary (may occasionally walk or stand and/or occasionally move light objects, materials, etc., such as secretary,
draftsman, watchmaker, telephone operator, etc.)
Light (may frequently walk or stand and/or frequently exert force equivalent to lifting up to approximately 10
pounds and/or occasionally exerting force equivalent to lifting about 25 pounds, for example, sales clerk, bank teller,
etc.)
Moderate (frequently exerting forces equivalent to lifting up to approximately 25 pounds and/or occasionally
exerting forces equivalent to lifting up to approximately 50 pounds, for example, auto mechanic, coin vending
machine serviceman, bus driver, etc.)
Heavy (frequently exerting forces equivalent to lifting up to approximately 50 pounds and/or occasionally exerting
forces equivalent to lifting up to approximately 100 pounds, for example, general laborer, millwright, bulldozer
operator, baggage porter, etc.)
Very Heavy (frequently exerting forces equivalent to lifting over 50 pounds and/or occasionally exerting forces over
that required to lift 100 pounds, for example, loading dock worker, quarry miner, etc.)

What training/educational degree does one need when starting this job? Remember, this a minimum requirement. That means
that someone without this could not do the job. (Check only one.)

High school/GED Master’s degree

Some college Doctoral degree
Associate’s degree Vocational degree
Bachelor’s degree ✔ Other

What is the minimum amount of related experience that is necessary to successfully perform this job? (Check only one.)
None ✔ 3 years
6 months 4 years
1 year 5 years
2 years Other

Select the minimum level of computer skills required to successfully accomplish the essential tasks of this job. Please check all
that apply.

Skill in computer keyboard use.

Skill in using a mouse to make selections on a menu or screen.
Basic knowledge and skill of maneuvering within a Microsoft Windows environment.
Basic knowledge and skill of maneuvering within a Windows-based software applications such as Microsoft Word
and Microsoft Excel.
Basic knowledge and skill of Internet browsers to access websites.
Basic knowledge of using email to send and receive correspondence.
Proficiency in using search engines and web-based applications for research.
Proficiency in Microsoft Word, Microsoft Excel, and Microsoft PowerPoint for reports, documents, and
presentations.
Knowledge and skill in incorporating software tools and equipment into office procedures.
Knowledge and skill in using various social media platforms.

Knowledge, Skills and Abilities

List any specific knowledge, skills, and abilities required by this position and that are not listed elsewhere on this form.

Knowledge: the subjects, topics, and items of information that a new employee should know at the time he or she is hired or
moved into the job; knowledge represents bodies of information that are applied directly to the performance of work functions.

Skills: technical or manual proficiencies which are usually learned or acquired through training, skills should be measurable, and
observable.

Abilities : the present demonstrable capacity to apply several knowledge and skills simultaneously in order to complete a task or

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perform an observable behavior; abilities may also relate to personal and social attributes which tend to be innate or acquired
without formal instructions. An example is the ability to deal effectively with the public in giving and obtaining information.

List any certifications, licensures, registrations (CPA, RN, driver’s license, etc) or other special requirements necessary to perform
this job.