Chapter 1 - Introduction & Overview
Chapter 1 - Introduction & Overview
PMP
Chapter 1
INTRODUCTION & OVERVIEW
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INTRODUCTION
PROJECT
A temporary endeavor undertaken to create a unique product, service or result.
PROJECT MANAGEMENT
The application of knowledge, skills, tools and techniques to project activities to meet the project requirements. Project
management is accomplished through the appropriate application and integration of the project management processes
identified for the project.
PROGRAM MANAGEMENT
The application of knowledge, skills, and principles to a program to achieve the program objectives and to obtain benefits
and control not available by managing program components individually.
PORTFOLIO
Projects, programs, subsidiary portfolios, and operations managed as a group to achieve strategic objectives. Portfolio
management is defined as the centralized management of one or more portfolios to achieve strategic objectives. The
programs or projects of the portfolio may not necessarily be interdependent or directly related.
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Operations, OPM & PLC
OPERATIONS MANAGEMENT
An area that is outside the scope of formal project management which is concerned with the ongoing production
of goods and/or services. However, operations and scope might intersect at some points.
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Project Life Cycles
Project life cycles can be predictive or adaptive, within a project life cycle, there are generally one or more phases that are associated with the development
of the product, service or result. These are called a development life cycle (they can be predictive, iterative, incremental, adaptive or a hybrid model).
• PREDICTIVE LIFE CYCLE (WATERFALL): the project scope, time, and cost are determined in the early phases
of the life.
• ITERATIVE LIFE CYCLE: project scope is generally determined early in the project life cycle, but time and cost
estimates are routinely modified.
• INCREMENTAL LIFE CYCLE: deliverable is produced through a series of iterations that successively add
functionality within a predetermined time frame and it’s considered complete only after the final iteration.
• ADAPTIVE LIFE CYCLES: are agile, iterative or incremental. The detailed scope is defined and approved
before the start of an iteration. Adaptive life cycles are also referred to as agile or change-driven life cycles.
• HYBRID LIFE CYCLE: is a combination of a predictive and an adaptive life cycle. Those elements of the project
that are well known or have fixed requirements follow a predictive development life cycle, and those elements
that are still evolving follow an adaptive development life cycle.
Project life cycles are independent of product life cycles, which may be produced by a project. A product life cycle is the series of phases that represent the
evolution of a product, from concept through delivery, growth, maturity and to retirement.
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Project Phase & Gate
PROJECT PHASE
Collection of logically related project activities that culminates in the completion
of one or more deliverables. The phases in a life cycle can be described by a
variety of attributes.
PHASE GATE
It is held at the end of a phase. The project’s performance and progress are
compared to project and business documents. Also called: phase review, stage gate,
kill point, and phase entrance or phase exit.
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Project Data
Regularly collected and analyzed throughout the project life cycle. The following definitions identify key terminology
regarding project data and information:
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System
Development of the benefits management plan begins early in the project life
cycle with the definition of the target benefits to be realized and it may include:
target benefits, strategic alignment, timeframe for realizing benefits, benefits
owner, metrics, assumptions and risks.
Developing the benefits management plan makes use of the data and
information documented in the business case and needs assessment.
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Project Management Processes
PROCESSES USED ONCE OR AT PROCESSES THAT ARE PROCESSES THAT ARE
PREDEFINED POINTS IN THE PERFORMED PERIODICALLY AS PERFORMED CONTINUOUSLY
PROJECT NEEDED THROUGHOUT THE PROJECT
• Develop Project Charter • Validate Scope All other remaining process such as
• Develop Project Management Plan • Estimate Costs define activities
• Close Project/Phase • Estimate Activity Resources
• Plan Scope Management • Acquire Resources
• Collect Requirements • Plan Communication Management
• Create WBS • Conduct Procurement
• Plan Schedule Management • Identify Stakeholders
• Plan Cost Management • Plan Stakeholder Management
• Determine Budget
• Plan Quality Management
• Plan Resource Management
• Plan Risk Management
• Plan Procurement Management
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PMI Framework
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Process Groups: Initiation
1- Initiation 1. Select Project Manager
2. Determine company culture and existing systems
A set of tasks that will be performed 3. Collect processes, procedures, and historical information
through the application of processes 4. Divide large projects into phases or smaller projects
5. Understand business case and benefits management
plan
6. Uncover initial requirements, assumptions, risks,
constraints, and existing agreements
7. Assess project and product feasibility within the given
constraints
8. Create measurable objectives and success criteria
9. Develop project charter
10. Identify stakeholders and determine their expectations,
interest, influence, and impact.
11. Request changes
12. Develop assumption log
13. Develop stakeholder register
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Process Groups: Planning
• Determine development approach, life cycle, and how you will plan for each
knowledge area
• Define and prioritize requirements
2- Planning • Create project scope statement
• Assess what to purchase and create procurement documents
A set of tasks that will be performed • Determine planning team
• Create WBS and WBS dictionary
through the application of processes • Create activity list
• Create network diagram
• Estimate resource requirements
• Estimate activity durations and costs
• Determine critical path
• Develop Schedule
• Develop Budget
• Determine Quality standards, Processes, and metrics
• Determine team charter and all roles and responsibilities
• Plan communications and stakeholder engagement
• Perform risk identification, qualitative and quantitative risk analysis, and risk
response planning
• Go back-iterations
• Finalize procurement strategy and documents
• Create change and configuration management plans
• Finalize all management plans
• Develop realistic and sufficient project management plan and baselines
• Gain formal approval of the plan
• Hold kick-off meeting 17
• Request changes
Process Groups: Execution
• Execute work according to the project management plan
3- Executing • Produce product deliverables (product scope)
• Gather work performance data
• Request changes
A set of tasks that will be performed • Implement only approved changes
through the application of processes • Continuously improve; perform progressive elaboration
• Follow processes
• Determine whether quality plan and processes are correct and effective
• Perform quality audits and issue quality report
• Acquire final team and physical Identify stakeholders and resources
• Manage people
• Evaluate team and individual performance; provide training
• Hold team-building activities
• Give recognition and Rewards
• Use issue logs
• Facilitate conflict resolution
• Release resources as work is completed
• Send and receive information, and solicit feedback
• Report on project performance
• Facilitate stakeholder engagement and manage expectations
• Hold meetings
• Evaluate sellers; negotiate and contract with sellers
• Use and share project knowledge
• Execute contingency plans
• Update project management plan and project documents 18
Process Groups: Monitoring & Controlling
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Process Groups: Closing
5- Closing
• Confirm work is done to requirements
A set of tasks that will be performed
• Complete final procurement closure
through the application of processes
• Gain final acceptance of product
• Complete financial closure
• Hand off completed product
• Solicit customer's feedback about the project
• Complete final performance reporting
• Index and archive records
• Gather final lessons learned and update knowledge bases
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Process Groups: Summary & KA Mapping
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Project Management Professional (PMP)®
PMP Certification Requirements:
• A four-year degree
• 36 months leading projects
• 35 hours of project management education/training or CAPM®
Certification
Exam Fee:
• Member: US$405.00
• Non-member: US$555.00
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