SCRIPT:

CLEO
WELCOME TO DISNEY LAND PRINCES AND PRINCESSES.
QUESTION
TASK (MIRA)
INSTRUCTION (CLEO)
1) Fold your sheet of paper in half
2) Tear off the upper right corner of the paper
3) Fold your paper in half again
4) Tear off the lower right corner
5) Fold your paper in half
6) Tear off the upper left corner
7) Fold in half a final time
8) Tear off the lower left corner
9) Unfold
your paper and hold it up
10) Open your eyes, look at your product and compare it with the
other students’ paper.
QUESTION(MIRA)
INTRODUCE YOURSELF
-MIRA
-JUSTINE
-XID
-CLEO
LESSON 5 (CLEO)
LEARNING OBJECTIVES
1-2 (JUSTINE)
3-4 (XID)
5-6 (MIRA)
TOPIC 1
PAGE 23-27
Oral Communication in the Workplace (CLEO)
Oral communication skill in business is highly valued. Without exception, everybody in business
needs it to communicate details of information, discuss strategies, map out plans, close business
agreements, work in teams, and deal with managers, employees, business partners, guests or clients. To
improve yourself, you also need communication skill to help you initiate personal plans, lead project
undertakings, and solve pressing problems. Executives and managers need good communication skills to
demonstrate effective leadership, efficient transaction, quality performance, and excellent productivity.

Successful businesses have gained their good reputation because strong communication skill is
fully recognized and developed among employees. However, some companies’ need for employees with
effective communication skill is all too often unfulfilled. Some business transactions miss the mark as
business people fail to convey proper course of communication.

28-31
Pressing Challenges in Workplace Communication (MIRA)
Communication has always been essential in any business’ growth and development. As effective
communication is needed to be able to operate and become successful, pressing challenges do interfere
and are likely to affect your work and communication in the future.

Andrea Campbell, author of Top 10 Team Communication Issues and How to Avoid Them,
believe that poor communication skills create business problems.

32-43
Top Communication Issues: (JUSTINE)
Campbell identified top ten communication issues that business communicators have to consider to be
able to avoid or solve them.

1. Failure to Listen.
Ineffective listening is a big problem in communication. Good communication fails when one
doesn’t pay much attention or plan what to say before one ends his statement. Many distractions
affect effective listening. Team members are distracted by the thoughts bothering his mind. They
have short attention span.

2. Culture Differences.
The diversity of backgrounds and cultural customs create communication issues among team
members and leaders. People would just love to stay along with people of the same background.
Hence, leaders face challenges of grouping and team communication hurdles.

3. Locale or Distance to Office.

The office location or its distance to its employees or contributor’s entails problem in the
communication. The company usually resorts to email, phone or video conferencing. The very
 low level of interaction in electronic communication poses a communication barrier. It causes
misunderstanding and failures.

4. Ego and Attitude.

Self-image or ego often affects team’s effort to execute plans. One’s arrogance causes trouble,
and more often, teamwork ends due to one’s defiance. Arrogant team member could not accept
the fact that he contributes to team’s problem. The presence of conflict is evident when someone
displays inequality or bias and doesn’t want to take responsibility.

5. Authority or Hierarchy Problems.

The authority that the team leader or manger demonstrates more often creates intimidation or gap
with team members. They become shy and hesitant to approach or talk to their manager for
authority being shown doesn’t create friendly atmosphere.

6. Poorly Written Communication.

The confusion or misunderstanding of in interoffice business communication is due to poor
content of written documents, substandard organization, fractured grammar, among other flaws in
written interoffice materials.

7. Gender Bias.
The choice of which gender makes a more effective leader in the department is an issue of gender
bias. This gender discrimination creates problem in the organization. Speak about concerns
without engaging in demeaning oneself. Avoid gender-bias language or terms that connote
gender. For example, use chairperson for chairman or chairwoman.

8. Focus or Listening Problems.

Inability of employees to focus on the issue is equivalent to listening problems. The generation
gap is often the cause of communication barrier that affects the achievement of department goals.

9. Inadequate Knowledge.
Little knowledge is dangerous. Hence, team performance is affected due to ineffective education
or lack of understanding or other inadequate knowledge foundation.

10. Cliques, Groups and Friendships.

Group membership or group affiliation or exclusive grouping of team members can sometimes
create segregation. To avoid it, promote teamwork spirit in the department. Conduct team
building activities to promote objectivity, teamwork, cooperation, and unity in diversity

44-45
How to improve oral communication? (XID)
Well, there is no one fixed method to develop communication skills. A combination of variety of
methods work best in helping people to get more command on their oral communication skills. In the
business world, individuals are expected to be confident about their beliefs, ideas and convictions. Hence,
they must include words like ‘In my opinion’, ‘as far as I know’, I believe that’ so that their words are
more emphatic and reflect self-analysis. While improving skills on oral communication skills, people in a
workplace must learn the art of listening. It is said that to speak well, one must be a great listener. In the
professional world, poor listening skills can cost an individual a fortune as some major pointers from the
other person’s perspective can be missed. This is true even in management meetings and seminars.

46-51

4 types of communication (CLEO)

1. Written communication
Writing is one of the more traditional aspects of communication. We often write as part of our
job, communicating via email and messenger apps like Slack, as well as in more formal documents, like
project reports and white papers.

Conveying information clearly, concisely, and with an accurate tone of voice are all important
parts of written communication.

2. Verbal communication
Communicating verbally is how many of us share information in the workplace. This can be
informal, such as chatting with coworkers about an upcoming deliverable, or more formal, such as
meeting with your manager to discuss your performance.

Taking time to actively listen when someone else is talking is also an important part of verbal
communication.

3. Non-verbal communication
The messages you communicate to others can also take place non-verbally—through your body
language, eye contact, and overall demeanor. You can cultivate strong non-verbal communication by
using appropriate facial expressions, nodding, and making good eye contact.

Really, verbal communication and body language must be in sync to convey a message clearly.

4. Visual communication
Lastly, visual communication means using images, graphs, charts, and other non-written means to
share information. Often, visuals may accompany a piece of writing or stand alone. In either case, it's a
good idea to make sure your visuals are clear and strengthen what you're sharing.

52-56

17 ways to improve your communications skills in the workplace (MIRA)

Communicating effectively in the workplace is a practiced skill. That means, there are steps you
can take to strengthen your abilities. We've gathered 17 tips to provide actionable steps you can take to
improve all areas of workplace communication.

1. Put away distractions.

Improving your overall communication abilities means being fully present. Put away anything
that can distract you, like your phone. It shows others that you’re respectfully listening and helps you
respond thoughtfully to the conversation.
2. Be respectful.
Be aware of others' time and space when communicating with them. Thank them for their time,
keep presentations to within their set time limits, and deliver written communications, like email, during
reasonable hours.

3. Be receptive to feedback.
As you’re working to improve your communication skills, ask your colleagues for feedback about
areas you can further develop. Try incorporating their feedback into your next meeting, brainstorming
session, or video conference.

4. Prioritize interpersonal skills.

Improving interpersonal skills—or your ability to work with others—will feed into the way you
communicate with your colleagues, managers, and more. Interpersonal skills have to do with teamwork,
collaboration, emotional intelligence, and conflict resolution, and often go hand-in-hand with
communicating.

Written and visual communication tips (JUSTINE)

Writing and imagery share a lot in common in that you're using external mediums to share
information with an audience. Use the tips below to help improve both of these communication types.

5. Be concise and specific.

Staying on message is key. Use the acronym BRIEF (background, reason, information, end,
follow-up) to help guide your written or visual communication. It's important to keep your message clear
and concise so your audience understands your point, and doesn't get lost in unnecessary details.

6. Tailor your message to your audience.

Your communication should change based on your audience, similar to how you personalize an
email based on who you're addressing it to. In that way, your writing or visuals should reflect your
intended audience. Think about what they need to know and the best way to present the information.

7. Tell a story.
When you can, include stories in your written or visual materials. A story helps keep your
audience engaged and makes it easier for people to relate to and grasp the topic.

8. Simplify and stay on message.

Proofread and eliminate anything that strays from your message. One of the best ways to improve
communication is to work on creating concise and clear conversations, emails, and presentations that are
error-free.

Verbal communication tips (XID)

Remember that verbal communication goes beyond just what you say to someone else. Use the
tips below to improve your speaking and listening abilities.
9. Prepare what you’re going to say.
If you’re presenting an idea or having a meaningful talk with your supervisor, take some time to
prepare what you’ll say. By organizing your thoughts, your conversation should be clearer and lead to a
more productive interaction.

10. Get rid of conversation fillers.

To aid in your conversational improvement, work to eliminate fillers like “um,” and “ah.” Start
listening for these fillers so you can use them less and convey more confidence when you speak. Often
these phrases are used to fill the silence, which is a natural part of conversation, so try to embrace the
silence rather than fill it.

11. Record yourself communicating.

If you need to deliver a presentation, practice it in advance and record yourself. Review the
recording and look for places to improve, such as catching the conversational fillers we mentioned above
or making better eye contact with your audience.

12. Ask questions and summarize the other person's main points.
Part of being an active listener is asking relevant questions and repeating pieces of the
conversation to show that you understand a point. Listening makes communication a two-way street, and
asking questions is a big part of that.

13. Be ready for different answers.

Listen without judgment. That’s the goal of every conversation, but especially if you hear
responses that are unexpected or different than you anticipate. Listen to the person openly, be mindful of
your body language, and don’t interrupt.

14. Make sure you understand.

Before ending a conversation, take a moment to ask a few follow-up questions and then recap the
conversation. You can finish by repeating what you've heard them say and confirming that you
understand the next actionable steps.

Non-verbal communication (CLEO)

Lastly, your body communicates a lot. Use the tips below to become more mindful about your
body language and other important aspects of non-verbal communication.

15. Work on your body language.

Body language comes up in a range of scenarios. When you're listening, try to avoid slouching,
nod to show you hear the person, and think about your facial expressions. If you're speaking, make eye
contact and use natural hand gestures.

16. Be aware of your emotions.

How you're feeling can arise non-verbally. During a conversation, meeting, or presentation, stay
present with your emotions and reflect on whether your body language—and even the loudness of your
voice—are conveying what you want them to.

17. Use empathy.

Consider the feelings of others as you communicate with them. Part of having a meaningful
conversation or developing a meaningful presentation is being aware of others—bein empathetic, in other
words. If you try to put yourself in their shoes, you can better understand what they need and
communicate more effectively.
TOPIC 2
57-59 (MIRA)
Preparing a cover letter, also known as an application letter is a vital component of the job
application process. This document serves as your initial point of contact with a potential employer,
offering a chance to create a favorable first impression.
 Preparing a cover or application letter is a crucial aspect of the job application process that
requires careful consideration. Each letter should be customized to the specific job you're applying for,
showcasing your alignment with the role and the company's culture and values.

By customizing your letter and paying attention to details, you can significantly increase your
chances of getting noticed by potential employers and advancing in the hiring process.

60-61
Writing a Job Application Letter or a Cover Letter (JUSTINE)
When seeking a job, it is important to write a strong application letter or cover letter. It allows
you to introduce yourself to the company, highlight your abilities, as well as clarify why you are the best
candidate for the job.
Remember that your job application letter is an opportunity to make a strong first impression and
demonstrate your qualifications and enthusiasm for the position. Customization, professionalism, and
attention to detail are key to writing an effective cover letter.

62-72
Thoughts and considerations in writing a cover letter: (XID)
 Personalization is Key
Every job application letter should be personalized to the position for which you are applying.

 Highlight Relevant Skills and Experience

Your cover letter should emphasize abilities and experiences that are directly related to the job
standards.

 Research is Important
Before creating your cover letter, do extensive research on the firm. Mention specifics about the
company's recent accomplishments, projects, or values that speak to you.

 Address Concerns Positively

Address any potential concerns in your application, such as employment gaps or a career shift, in
a succinct and constructive manner.

 Professional Tone
Keep a professional and upbeat tone throughout your letter.
 Conciseness is Key
Maintain your cover letter short and simple.

 Proofread Carefully
Check your cover letter regarding grammar and spelling mistakes.

 Follow Instructions
Follow any application requirements given to you by the employer.
  Stay Professional Online
Keep an eye on your internet presence because possible employers may look at your profiles.

73-75
The content of cover letter (CLEO)
The cover letter's contents should be carefully designed to introduce yourself to a potential
employer, demonstrate your qualifications, and communicate your excitement for the job opportunity.
Your cover letter is your chance to create a good first impression and demonstrate your qualifications and
excitement for this position.

By incorporating additional considerations into the content of your cover letter, you can create a
compelling and tailored document that effectively communicates your qualifications and enthusiasm for
the position, ultimately increasing your chances of getting noticed by potential employers.

76-85
Key elements to include in the content of a cover letter (MIRA)
 Contact Information
Your contact information, such as your full name, address, phone number, and email address,
should appear at the very top of the cover letter. Include the date you wrote the letter underneath
your contact information.

 Recipient’s Information
Include the recruiting manager's name, title, and the address of the company if you know it. If
you don't know who this person is, use a generic salutation like "Dear Hiring Manager" or "To
Whom It May Concern."

 Opening Paragraph
Begin with a strong and brief opening paragraph that clearly outlines the position you're looking
for and briefly mentions how you found out about the job opportunity. You can indicate it here if
you were suggested by someone or if you have a mutual relationship.

 Body Paragraph
Highlight your qualifications and experiences that are directly relevant to the job in one or more
body paragraphs. Provide clear instances of your abilities and accomplishments. Address the job
description's major requirements and explain how you fulfill or surpass them.

 Addressing Concerns
Address any potential problems, such as employment gaps or a career transition, in a positive and
brief manner in your cover letter. Highlight your adaptability and dedication to the role.

 Closing Paragraph
Summarize your qualifications and express your enthusiasm for the role in the final paragraph.
Express your desire for an interview to discuss your candidacy further.

 Complimentary Close
 Use a professional concluding phrase like "Sincerely" or "Best regards," followed by your entire
name. Leave space for your handwritten signature if submitting a physical copy of the letter.

 Attachments and Enclosures

Mention any other materials, such as a resume, references, or a portfolio, at the end of the letter.

TOPIC 3
86-89
Designing the CV (JUSTINE)
Curriculum Vitae
The term CV is an abbreviation of the Latin Word Curriculum Vitae, which is literally
translated to “the course of your life” is a detailed professional document highlighting one’s education,
experience and accomplishments. A CV may also include your professional references, as well as
coursework, fieldwork, hobbies and interests relevant to your profession. You might also choose to add a
personal profile to your CV that lists your skills and positive attributes to ensure employers have a well-
rounded view of your personality and achievements.

A CV includes additional sections such as for research and publications, presentations and
professional associations. It is is a very in-depth document that describes your career journey step-by-
step, including all sorts of personal information. You can look at the CV as a comprehensive description
of everything you have ever done, all the achievements you are proud of, and all the publications that bear
your name.

You need to update your CV every time you accomplish something new academically or
professionally. Meaning, whenever you get a new job, publish something new, obtain a new certificate,
and so on.

There is no rule of thumb on how long a CV should be - depending on the amount of experience

FUN FACT (MIRA)

the differences between CV and Resume generally only apply in the United States. In all of Europe, the
word CV is essentially just a synonym for the resume. So, if you’re applying for a position in the Europe,
and the job asks for a CV, you should know that it actually means a resume.

90-100 (XID)

Your CV should include the following sections:

 Contact information
Include your full name, address, phone number and email address.

 Academic history
List all schooling from high school through postdoctoral (if applicable). Include the title of the
degree you earned, the year you graduated and the name of the school.
  Professional experience
Include the organization where you worked, the job title, the dates you were employed and a
summary of your experience and achievements.

 Qualifications and skills

List a combination of hard and soft skills you’ve developed throughout your career.

 Awards and honors

For each award, add the name, year received, the organization that gave you the award and any
pertinent details (such as how often it’s presented).

 Publications and presentations

For publications, provide a full citation including your co-authors, date, summary, volume, page,
DOI number. For presentations, provide the title, date, and venue where you presented.

 Professional associations
List the organization’s name, location or chapter and the dates of active membership.

 Grants and scholarships

Provide the name of the grant or scholarship, date awarded and the institution that provided the
award.

 Licenses and certifications

Include the name of the license or certificate, the date you earned it and the institution that
awarded it.

101-107
Basic rules of Writing CV (CLEO)
When creating a curriculum vitae (CV) or resumé, like with other kinds of business writing, keep
the reader in mind. Your readers are the recruiters in this situation. They are usually human resource
managers or other members of the recruitment department who are tasked with screening applicants based
on their CVs. Follow these basic criteria when producing a CV or resumé to increase your chance.

-Write with the recruiter or human resource manager in mind. Assume that you are the recruiter. Think
about what he needs to know about you. Consider the job description.

-Present your CV or resumé to inform them well about what they need to know. Show it in a way that it
reveals very professional and credible information.

-A well-written CV or resumé limits the chance of not selecting you. It easily puts you in the shortlist.

-CV or resumés are the most important documents needed in job screening. They provide the highlights
of your qualifications, work experiences, competence, professional and educational history.

-In some academic institutions, the CV or resumé is the standard for job applications. The objective of
both CV and resumé remain. However, the appearance of the document is noticeably different.
109-112
Resume vs CV (MIRA)

What is a resume?

A resumé is a brief summary of skills over one or two pages. It is short with no particular format rule and
highly customizable. A resumé does not have to be ordered chronologically; it does not have to cover the
whole career. The resume contains three simple sections: name and contact information, education, and
work experience. Unlike the CV, you should try to keep a resume as short as possible. In 99% of the
cases, you’d want to keep your resume to 1-page max. If you have 15+ years of experience, or really
believe that the extra information you can mention can add value to your application, you can make it 2
pages tops. In a resume, you only mention the aspects of your work experience and skills that are relevant
to the job you’re applying for. A good resume highlights specific contributions you have made in your
previous work and showcases how your different skills can be useful for the position you are applying to.

The resume is usually accompanied by the submission of a cover letter which states your intent for
applying to the job. The cover letter builds upon the skills and experience you have touched upon in your
resume, explaining how they’re going to help you excel at the job you’re applying for. .

What is a CV?

To summarize, A resume is a short, straight-to-the-point, document created for the purpose of applying
to a specific job. A CV, on the other hand, is more detailed and can be more than two pages. It covers
your entire career history. It has a clear chronological order listing the whole career of the individual. In
writing your CV, you have to consider the following information: Areas of interest. Education. Grants,
honors and awards. Publications and presentations. Employment and experience. Academic memberships.
And Character references.

113-117
THREE MAJOR DIFFERENCES BETWEEN CV AND RESUME (XID)
 Length - The first and most notable difference between a CV and a Resume is how long each one
of them is. A resume is kept short and brief (usually 1 page), whereas the CV is more
comprehensive (it can go up to 2-3 pages depending on your experience).

 PURPOSE - The CV is mainly used for academical purposes, such as applying for a research
program, a Ph.D., or joining the staff of a university. The resume, on the other hand, is written for a
regular job in a company.

 LAYOUT - The CV is an academic diary where you include all your academic qualifications,
achievements, and certifications. It is universal in nature as it can be updated as you go. Whereas, a
resume has to be created (or at least customized) for each job you’re applying for, and has a bigger
focus on your professional achievements, rather than academic.

118-126

Guidelines for Writing Effective CV (CLEO)

-Include your contact details at the top.

-Decide whether you want to start with a personal statement or career objective.

-Include sections on Key Skills, Knowledge and Achievements, Work Experience, and Education.

-When discussing achievements, focus on what you have actually done and the end result achieved.

-Include everything relevant in the ‘Work Experience’ and ‘Education’ sections.

-Make sure that your spelling and grammar are all correct.

-Work on your presentation.

127-135

CV Mistakes and Pitfalls to Avoid (MIRA)

-Do not be tempted to lie just to ‘look good’.

-Avoid leaving gaps in your career history.

-Do not start your CV with the dull bits.

-Do not include your hobbies and interests.

-Don't make your CV too long.

-Do not use an unprofessional email address.

TOPIC 4
136-137 (JUSTINE)
An online job interview is a modern way to communicate with a potential employer and
demonstrate why you are the best applicant for a vacant position. It is conducted through internet
platforms like skype, zoom, google meet, etc.

An online job interview often consists of many of the same aspects as an in-person job interview,
such as responding to interviewer questions, providing information about your personality and work
experience, and addressing a company's vision and values.
Keep in mind that online interviews are as important as in-person interviews.
138
PROS OF ONLINE INTERVIEW (XID)
1. CONVENIENT
 - Taking interviews from in-person meetings to virtual ones is, at the very least, incredibly
convenient. The ease of signing onto the internet and chatting over a webcam is much easier than
hopping in a car, facing traffic, and the stress of getting lost on the way to an interview.

2. FLEXIBLE
- By removing the time-off requests and commutes for candidates, and the dreaded conference
room scheduling, you can more easily find time to interview more candidates. And with more
candidates applying and being considered for jobs because the location is no longer a barrier,
recruiters will increase the odds of finding great talent with the expanded talent pool.

3. EFFICIENT

- Not only are online interviews more convenient than traditional in-person interviews, they are
also more efficient and reduce your company’s time to fill. Interviews take less time to schedule
and are accessible to out-of-town applicants. This means that they can take place sooner, rather
than later. And when interviews are scheduled quickly, hiring can be done quickly too.

4. INSIGHTFUL

- While the thought of being recorded might be intimidating, the ability to capture a virtual
interview actually benefits both the interviewer and interviewee. Recording interview questions
ensure that the interview is a safe, compliant, and consistent experience for each applicant. The
recording also allows for interviewer feedback from peers and managers, which supports
improved interview delivery in the future.

5. POSITIVE CANDIDATE EXPERIENCE

- In 2014, over 65% of surveyed candidates preferred virtual interviews—well before virtual
work was adopted as the norm. Now, the ability to work virtually is an expectation.

6. CONSISTENT
- Consistency is key, especially when it comes to delivering quality interviews. All questions
asked during a virtual interview are both monitorable and trackable, which means that interviews
are as similar as possible for each candidate. With question consistency and interviewer
performance tracking, applicants are more likely to be assessed fairly.

7. COST SAVING
- Online interviews don’t just save time for recruiters and candidates—they also save them
money. And in today’s economy—where many consumers and businesses alike are tightening
their belts—cost savings is a big reason to consider video interviews.

139 (CLEO)
1. CONNECTIVITY ISSUES
- Interviewees need a reliable internet connection or you could have an interrupted call with lag
or frozen images. There’s not much you can do about this as an interviewer and it could mean
you have to reschedule.

2. BACKGROUND NOISE OR DISTRACTIONS

 - Interviewees sometimes struggle to find a quiet space if they’re attending a virtual interview
from home, and this can affect their ability to perform well during your call. Also, it could affect
your ability to fully assess the candidate.

3. CANDIDATES MISS OUT ON A SENSE OF THE COMPANY CULTURE

- Walking into an office for their interview, a candidate can immediately pick up on stress levels,
check out the workplace layout, or observe how the team communicates with each other. For
some candidates, this could be enough to convince them this is the best place for them.

4. YOU COULD BE MISSING NON-VERBAL CUES

- Whether it’s a confident handshake, how they dress, or subtle tells in their body language, there
are many kinds of non-verbal cues that can give you insights into a person’s personality. These
could hint at their confidence or hesitance, or even suggest how honest they are being.

140 (MIRA)
Tips:
1. Download the software required by the company ahead of time so that you’ll have the
opportunity to get used to it.
2. Create a professional username, such as a variation on your real name, as it appears on
your resume, if it’s available.
3. Dress professionally even if you are sitting down. Wear nice pants and shoes, as you
never know when you will have to stand up. Plus, dressing the part will help you get your
head in the game.
4. Clear your workspace and any clutter that is behind you so that it doesn't show up on the
screen. You don’t want your interviewer to be distracted by visual noise in the room or to
assume that your disorganized space is a sign of how you’d perform as a worker.
5. Make sure that you are in a quiet room where you will not be disturbed by people, pets,
etc. Turn off your ringer, any alarms, and electronics that are likely to interrupt.
6. Have a piece of paper and a pen ready so that you are not scrambling to find them later.
7. Have a copy of your resume in your sightline in case you have to refer to dates, job titles,
or numbers.
8. Smile and focus as much as possible and try to behave as if you’re in a regular, in-person
interview. Look into the camera, listen attentively, and engage with your interviewer.
Don’t just wait for your turn to speak.
9. Practice using your webcam equipment before the interview, so you are sure everything
is in working order and that you’re comfterboll interviewing on video.
10. TEST ANY TECHNOLOGY YOU PLAN TO USE as technology has the potential to be
unpredictable. Testing the devices you plan to complete your interview on can help make sure
you're prepared by verifying that it functions correctly.
11. USE NEUTRAL BACKGROUND Having a neutral background can be an effective way to
appear professional during an online interview, especially when your interviewer can see you.
12. USE A MICROPHONE OR HEADSET While many computers and mobile devices have
their own microphones, using an external microphone can sometimes increase the quality
of audio during an online call.
 13. FOLLOW UP WITH YOUR INTERVIEWER After you complete an interview, following
up with the person who interviewed you might increase your chances of being hired by
maintaining contact with someone at the company and showing that you have a genuine
interest in the position.

141-142 (JUSTINE)

Physical and virtual meetings

What is a Virtual Meeting?

A virtual meeting is an online interaction where participants connect through technology and the
internet, eliminating the need for physical presence. It enables real-time communication, collaboration,
and document sharing with the help of video conferencing tools and webinars.

As remote work and digital collaboration have become prevalent, virtual meetings play a vital
role in modern communication practices. It provides individuals and businesses with a flexible and
efficient means of conducting interactions.

143 - What is a Physical Meeting? (ZID)

A physical meeting is an in-person gathering where participants come together in the exact physical
location for direct face-to-face interaction. It enables immediate and intimate communication, allowing
attendees to interpret non-verbal cues for better understanding and rapport.

Physical meetings have traditionally been essential for conducting business and interpersonal interactions.
While they offer a personal touch and foster connection, they may require more time, resources, and
coordination than virtual meetings.