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Lesson 5 Intercultural Communication

The document discusses intercultural communication. It begins by explaining that communicating across cultures can be difficult due to differences in communication styles and cultural norms. It then defines intercultural communication as verbal and nonverbal interaction between people from different cultural backgrounds. The document outlines some principles of intercultural communication and emphasizes the importance of traits like open-mindedness. It concludes by providing strategies for effective intercultural communication, such as keeping an open mind, gaining knowledge of other cultures, and practicing active listening.

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99 views4 pages

Lesson 5 Intercultural Communication

The document discusses intercultural communication. It begins by explaining that communicating across cultures can be difficult due to differences in communication styles and cultural norms. It then defines intercultural communication as verbal and nonverbal interaction between people from different cultural backgrounds. The document outlines some principles of intercultural communication and emphasizes the importance of traits like open-mindedness. It concludes by providing strategies for effective intercultural communication, such as keeping an open mind, gaining knowledge of other cultures, and practicing active listening.

Uploaded by

winstone arradaza
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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LESSON 5: Intercultural Communication

Objectives: At the end of the lesson, the learners shall be able to:
1. Enumerate the different communication skills.
2. Identify the steps to effective listening, writing, speaking, and reading.
3. Differentiate the four essential skills.

Culture and Communication


No matter where you are in the world, communication is important. But communicating across
cultures can be pretty hard. And it does not just mean that there's a language barrier, although
that can be an issue. It means that cultures actually have some very different ways of
communicating. Some cultures are informal, some cultures use a whole series of ritual
greetings before having a conversation, and some cultures consider it rude to show up to a
meeting on time.

Culture isn’t only intellectual happenings like arts, festivals, traditional foods, heritages or
literature, but refers to the daily lifestyle of the general population or a group of people or an
individual. It also describes the family life and social life.

Ethnocentrism is the tendency to view other cultures as inferior to one’s own. Having pride in
your culture can be healthy, but history has taught us that having a predisposition to discount
other cultures simply because they are different can be hurtful, damaging, and dangerous.

Intercultural Communication
Intercultural communication is the verbal and nonverbal interaction between people from
different cultural backgrounds. Basically, 'inter-' is a prefix that means 'between' and cultural
means well, from a culture, so intercultural communication is the communication between
cultures. Sometimes, this is used to describe a single person trying to interact in a foreign
environment but more often, it is a two-way street, where people from both cultures are trying
to improve their communication.

Principles of Intercultural Communication


1. Language, culture, linguaculture
2. Intercultural Mediation
3. Channels of communication
4. Subconscious elements in communicative behavior

Importance of Intercultural Communication


1. Intercultural traits such as open-mindedness, tolerance of ambiguity, cognitive
complexity, patience and flexibility.
2. Intercultural attitudes and intercultural worldviews that have sophisticated, rather than
ethnocentric or simplistic, perceptions of cultural differences and similarities.
3. Intercultural capabilities emphasize what a person can do to be skilled in intercultural
interactions. Examples include showing knowledge of other cultures/countries, linguistic
skills, social flexibility and cultural tuning.

1
How to Manage Intercultural Communication?
 Be culturally sensitive and aware
 Gain knowledge of the culture you have to adapt
 Think of what the other person will interpret before saying
 Be aware of non-verbal cues you are giving
 Listen, encode and decode carefully
 Use pictures if you don’t know words to describe it
 Avoid slang and local language
 Get a feedback
 Be observant
 Be open-minded and tolerant
 Respect others culture and people
 Be resourceful
 Don’t be ethnocentric and bigotry

Strategies for Effective Intercultural Communication


 Keep an open mind
 Have at least some knowledge of people’s cultural backgrounds
 Practice active listening
 Watch your nonverbal communication
 Maintain a personal touch

Further Readings:
https://study.com/academy/lesson/intercultural-communication-definition-model-
strategies.html
http://polc.ttk.pte.hu/tamop-4.1.2.b.2-13/1-2013-
0014/25/4_principles_of_intercultural_communication.html
https://online.seu.edu/articles/the-importance-of-intercultural-communication-in-
international-development/
https://www.businesstopia.net/communication/intercultural-communication
https://trainingindustry.com/blog/diversity-equity-and-inclusion/strategies-for-effective-cross-
cultural-communication-within-the-workplace/
https://saylordotorg.github.io/text_business-communication-for-success/s22-01-intercultural-
communication.html

Exercise 5
2
Intercultural Communication

Name: _____________________________ Score: ______________________


Grade and Section: ___________________ Instructor: ___________________

Directions: Read the instructions and all the items in each test type carefully. Use blue or black
pen ink only. Avoid any form of erasure, alteration and superimposition on the final answer.
(Use another paper if necessary)

I. Write a two-minute script showing participants who differ in the following aspects.

a. Ethnolinguistic group
__________________________________________________________________

b. Gender
__________________________________________________________________
_

c. Social status
__________________________________________________________________

II. Identify the cultural difference exhibited by the paired interlocutors. Refer to the
given example.

CULTURAL DIFFERENCE PAIRED INTERLOCUTORS

0. Language A Chinese and a Japanese

1. Ethnic Groups/Art Style A Kalinga and an Apayao

2. Civic-Org/system A Rotarian and a Lions International member

3. Politics A Liberal party officer and an NPC officer

4. Profession A doctor and a veterinarian

5. Education A doctorate degree holder and a high school


undergraduate

6. Religion/Beliefs An Adventist and a Mormon

7. Gender A man and a woman

8. Age An old woman and an infant

9. Social Status A class AB consumer and a class CD buyer

10. Accent / Language An American Northerner and American

3
Southerner

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