TESDA-OP-CO-01-F11

(Rev. NO. 00-03/08/17)

A. Course Design

Course Title: COMPUTER SYSTEMS SERVICING

Nominal Duration: 280 HOURS

Qualification Level: NC II

Course Description: This course is designed to develop & enhance the knowledge, skills, &
attitudes of a Computer Systems Service Technician, in accordance
with industry standards. It covers the basic and common
competencies in addition to the core competencies such as to install and
configure computers systems, set-up computer networks and servers
and to maintain and repair computer systems and networks.

TRAINEE ENTRY REQUIREMENTS

Trainees or students wishing to gain entry into this course should possess the
following requirements:

 Can communicate either oral and written;

 Must pass the trainability/aptitude test.

This list does not include specific institutional requirements such as educational
attainment, appropriate work experience, and others that may be required of the
trainees by the school or training center delivering the TVET program.
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Course Structure:

Basic Competencies
(40 Hours)
UNIT OF COMPTENCY MODULE TITLE LEARNING OUTCOMES NOMINAL
DURATION

1. Participate in 1.Participating in 1.1.1. Obtain and convey 4 Hours

workplace workplace workplace information
communication communication 1.1.2. Perform duties
following workplace
instructions
1.1.3. Complete relevant
work-related documents
2. Work in a team 2. Working in a team 2.1.1. Describe team role 4 Hours
environment environment and scope
2.1.2. Identify own role and
responsibility within team
2.1.3. Work as a team
member

3. Solve/address 3. Solving/addressing 3.1.1. Identify routine 4 Hours

routine problems routine problems problems

3.1.2. Look for solutions

to routine problems

3.1.3. Recommend
solutions to problems

4. Develop Career and 4. Developing Career 4.1.1. Manage one’s 4 Hours

Life Decisions and Life Decisions emotion
4.1.2. Develop reflective
practice
4.1.3. Boost self-
confidence and develop
self- regulation

5. Contribute to 5. Contributing to 5.1.1. Identify different 4 Hours

workplace workplace innovation roles of individuals in
contributing to doing things
innovation
better
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5.1.2. Discuss and develop

ideas with offers
5.1.3. Integrate ideas for
change in the workplace

6. Present relevant 6. Presenting relevant 6.1.1. Gather data/ 5 Hours

information information information
6.1.2. Assess gathered
data/ information
6.1.3. Record and present
information

7. Practice 7. Practicing 7.1.1. Identify OSH 5 Hours

Occupational Safety Occupational Safety compliance requirements
and Health Policies and Health Policies 7.1.2. Prepare OSH
and Procedures and Procedures requirements for
compliance
7.1.3. Perform tasks in
accordance with relevant
OSH policies and
procedures

8. Exercise Efficient 8. Exercising Efficient 8.1.1. Identify the 5 Hours

and Effective and Effective efficiency and
Sustainable Sustainable Practices effectiveness of resource
Practices in the in the Workplace utilization
Workplace 8.1.2. Determine causes
of inefficiency and/or
ineffectiveness of
resource utilization
8.1.3. Convey inefficient
and ineffective
environmental practices

9. Practice 9. Practicing 9.1.1. Apply 5 Hours

Entrepreneurial Skills Entrepreneurial Skills in entrepreneurial
in the Workplace the Workplace workplace best practices
9.1.2. Communicate
entrepreneurial
workplace best practices
9.1.3. Implement cost-
effective operations
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Common Competencies
(80 hours)

UNIT OF COMPTENCY MODULE TITLE LEARNING OUTCOMES NOMINAL

DURATION
1. Apply 1.1 Applying 1.1.1 Assess quality of received 3 hours
Quality Standards Quality Standards materials
1.1.2 Assess own work 3 hours
1.1.3 Engage in quality improvement 4 hours
2. Perform 2.1 Performing 2.1.1 Plan and prepare for task to 1 hour
Computer Computer be taken undertaken
Operation Operation 2.1.2 Input data into computer 2 hours
2.1.3 Access information using 1 hour
computer
2.1.4 Produce output/data using 2 hours
computer system
2.1.5 Use basic functions of a www- 2 hours
browser to locate
2.1.6 Maintain Computer 2 hours
equipment and systems
3. Perform 3.1 Performing 3.1.1 Select measuring instruments
mensuration mensuration and 3.1.2 Carry out measurements and 3 hours
and Calculation calculation 3 hours
Calculation 3.1.3 Maintain measuring
instruments 4 hours

4 Prepare and 4.1 Preparing and 4.1.1 Identify different kinds of 2 hours
Interpret Interpreting technical drawings
Technical Technical 4.1.2 Interpret technical drawing 2 hours
Drawing Drawing 4.1.3 Prepare/make changes to
electrical/electronic 3 hours
schematics and drawings
4.1.4 Store technical drawings
3 hours
and equipment/instruments
5 Use Hand Tools 5.1 Using Hand 5.1.1 Plan and prepare for task to be
Tools undertaken 2 hours
5.1.2 Prepare hand tools 3 hours

5.1.3 Use appropriate hand tools 3 hours

and equipment
5.1.4 Maintain hand tools 2 hours
6. Terminate and 6.1 Terminating 6.1.1 Plan and prepare for
Connect and Connect termination/connection of 5 hours
Electrical wiring Electrical electrical
and Electronics wiring and wiring/electronics circuits
Circuits Electronics 6.1.2 Terminate/connect
Circuits electrical wiring/electronic 5 hours
circuits
6.1.3 Test termination/
connections of electrical
wiring/electronics circuits 5 hours
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7. Test 7.1 Testing 7.1.1 Determine criteria for testing

electronic electronic electronics components 2 hours
components components 7.1.2 Plan an approach for
3 hours
component testing
7.1.3 Test components 5 hours
7.1.4 Evaluate the testing process 5 hours
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Core Competencies
(160 hours)

UNIT OF MODULE TITLE LEARNING OUTCOMES NOMINAL

COMPTENCY DURATION

1. Install and 1.1 Installing and 1.1.1 Assemble computer hardware

configure configuring 1.1.2 Prepare installer
computer computer 1.1.3 Install operating system and
systems systems drivers for peripherals/ 40 Hours
devices.
1.1.4 Install application software
1.1.5 Conduct testing and
documentation
2. Set-up 2.1 Setting-up 2.1.1 Install network cables
computer computer 2.1.2 Set network configuration
networks networks 2.1.3 Set router/Wi-Fi/ wireless
access point/repeater 40 Hours
configuration
2.1.4 Inspect and test the
configured computer networks
3. Set-up 3.1 Setting-up 3.1.1 Set-up user access
Computer Computer 3.1.2 Configure network services
Servers Servers 3.1.3 Perform testing, 40 Hours
documentation and pre-
deployment procedures
4. Maintain 4.1 Maintaining 4.1.1 Plan and prepare for
and repair and maintenance and repair
computer repairing 4.1.2 Maintain computer systems
systems and computer and networks
networks systems and 4.1.3 Diagnose faults of computer 40 Hours
networks systems and networks
4.1.4 Rectify/correct defects in
computer systems and
networks
4.1.5 Inspect and test the computer
systems and networks
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Assessment Methods:

 Hands on
 Direct observation
 Practical demonstration
 Oral and written exam
 Interview
 Portfolio

Course Delivery

 Lecture – demonstration
 Self-paced instruction
 Practical Demonstration
 Viewing multimedia
 Film showing
 Group discussion

Resources:

Recommended list of tools, equipment and materials for the training

of 25 trainees for Computer Systems Servicing – NC II
QUANTITY * TOOLS
10 pieces Screwdriver (standard)
10 pieces Screwdriver (Philips)
5 sets Precision screwdrivers
10 pieces Long nose pliers
10 pieces Mechanical pliers
10 sets Allen wrench
10 pieces Crimping tools
10 pieces Soldering iron
10 pieces Solder sucker
5 pieces Wire stripper
1 unit Portable electric hand drill
1 set Drill bit
10 pcs Anti-static devices
5 pcs Flash light/Head mounted light
10 cans or 1 unit Can of compressed air or small portable vacuum
10 pcs Impact punch down tool
1 unit Hot air soldering
1 unit Cleaning brush
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Minimum quantity recommended for a Class size of 25 trainees

QUANTITY * EQUIPMENT
10 units Desktop Computer
10 units Laptop computer/Netbook
10 units Computers for server
10 units Server cabinet/Frame
20 pcs Patch panel (48-ports)
10 sets Working tables
1 unit Internet subscription (at least 50 MBPS)
10 units Uninterruptible Power Supply (UPS)
10 unit Hub / Switch
1 unit Managed switch
1 unit KVM Switch
1 Network controller
10 Router with Wi-Fi
10 Wireless Access Point
10 units PC Video camera/Web camera
2 units External optical drive
1 unit USB External HDD 3.5 enclosure
1 unit USB External HDD 2.5 enclosure
1 unit USB External HDD, All-in-one External enclosure
1 unit Network Attached Storage (NAS) HD – 1 unit
1 unit 3-in-1 Printer with wireless access
10 pieces/units Flash drive
10 units Electronic tester VOM
5 units LAN Cable tester
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* Minimum quantity recommended for a Class size of 25 trainees

QUANTITY MATERIALS
400 pcs. RJ 45
25 pcs. Modular box (RJ45)
20 pcs. Raceway or Slotted PVC 1.5” x 1.5” x 48”
1 box UTP cable (CAT 6)
1 can Contact cleaner
1 piece Whiteboard
1 lot Fastener
1 spool Filler (lead-free)
4 pcs Fiber optic cable 2 meters (terminated)

QUANTITY INSTALLERS / SOFTWARE

10 units Desktop OS (windows 7 and up – volume license for
proprietary software)
1 unit Network OS (windows server 2008 and up – license for
proprietary software)
10 units Office productivity software (license for proprietary
software) – Free version acceptable open
office/LibreOffice/WPS
10 units Anti-virus (license for proprietary software) or FREE version
acceptable
10 units Disk utility software - FREE version acceptable
10 units Virtualization software (license for proprietary software) -
FREE version acceptable
10 units Disk creator software (Bootable USB image Creator) - FREE
version
10 units Disk image software (image for recovery system) - FREE
version acceptable
NOTE: For free Open source systems users - Institutions should own at least one
(1) valid license for the following: Desktop OS, Network OS, Office Productivity
Software and Antivirus.

QUANTITY RESOURCES / MANUALS

26 pieces Motherboard’s manual and installer
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10 pieces Device driver installer

1 lot Assorted Computer book, PC Magazines and journals
1 liter Alcohol (isopropyl 70%)

TRAINING FACILITIES

The Computer Systems Service Workshop must be in an infrastructure facility that is generally
accepted to industry standards and practice. Based on class size of minimum of 25
student/trainees the space requirements for the teaching/ learning and circulation areas are as
follows:

TEACHING / LEARNING SIZE AREA TOTAL AREA

AREAS (in METER) (in Sq. Meters) (in Sq. Meters)
 laboratory and/or
lecture area 6x8 48 48

 storage area 2x2 4 4

 learning resource
4x5 20 20
center
 equipment
20 20
circulation area
Total Workshop Area: 92
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TRAINERS QUALIFICATION

COMPUTER SYSTEMS SERVICING – NC II TRAINERS

QUALIFICATION (TQ II)

 Holder of National TVET Trainer’s Certificate (NTTC) Level 1

 *Must have at least 2 years relevant job/industry experience

*Optional. Only when required by the hiring institution.

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MODULES OF INSTRUCTION
BASIC COMPETENCIES
COMPUTER SYSTEMS SERVICING NC II
 TESDA-OP-CO-01-F11
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UNIT OF COMPETENCY : PARTICIPATE IN WORKPLACE COMMUNICATION

MODULE TITLE : PARTICIPATING IN WORKPLACE COMMUNICATION

MODULE DESCRIPTION : This unit covers the knowledge, skills and attitudes required to
gather, interpret and convey information in response to
workplace requirements.

NOMINAL DURATION : 4 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

This module the students/trainees will be able to:

LO1. Obtain and convey workplace information

LO2. Participate in workplace meetings and discussions
LO3. Complete relevant work-related documents

Details of learning Outcomes

LO1. Obtain and convey workplace information

Assessment Criteria Contents Conditions Methodologies Assessment
Methods
1. Specific and relevant Parts of speech 1. The  Group  Demonstration
information is accessed from Sentence students/ discussion  Observation
appropriate sources construction trainees  Interaction  Interviews/
2. Effective questioning, active Effective must be questioning
listening and speaking skills communication provided
are used to gather and with the
convey information Science following:
3. Appropriate medium is used   Writing
to transfer information and Technologies materials
ideas  (pen &
4. Appropriate non- verbal Engineers paper)
communication is used   Telephone
5. Appropriate lines of Mathematics  Fax
communication with  Machine
supervisors and colleagues  Internet
are identified and followed
6. Defined workplace
procedures for the location
and storage of information
are used
7. Personal interaction is carried
out clearly and concisely
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LO2. Perform duties following workplace instructions

Assessment Criteria Contents Conditions Methodologies Assessment
Methods
1. Written notices and Technical 1. The students/  Group  Demonstration
instructions are read Writing trainees must be discussion  Observation
and interpreted in Recording provided with the  Interaction  Interviews/
accordance with information questioning
following:
organizational
guidelines  Paper
2. Routine written Science  Pencils/Ball
instruction is followed  pen
based on established Technologies  References
procedures  (books)
3. Feedback is given to Engineers  Manuals
workplace supervisor- 
based instructions/ Mathematics  Internet
information received  Writing Materials
4. Workplace
interactions are
conducted in a
courteous manner
5. Where necessary,
clarifications about
routine workplace
procedures and
matters concerning
conditions of
employment are
sought and asked from
appropriate sources
6. Meetings outcomes
are interpreted and
Implemented.
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LO3. Complete relevant work related documents

Assessment Criteria Contents Conditions Methodologies Assessment
Methods
1. Range of forms  Basic 1. The students/  Group  Demonstration
relating to mathematics trainees must discussion  Observation
conditions of  Types of  Interaction  Interviews/
employment are be provided
forms with the questioning
completed
accurately and following:
legibly
2. Workplace data is Science  Paper
recorded on   Pencils/ball
standard workplace Technologies
forms and  pen
documents Engineers  Reference
3. Errors in recording 
information on Mathematics books
forms/ documents
  Manuals
are
identified and
properly acted
upon
4. Reporting
requirements to
supervisor are
completed
according to
organizational
guidelines
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UNIT OF COMPETENCY : WORK IN TEAM ENVIRONMENT

MODULE TITLE : WORKING IN TEAM ENVIRONMENT

MODULE DESCRIPTION : This unit covers the skills, knowledge and attitudes to identify
role and responsibility as a member of a team.

NOMINAL DURATION : 4 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

This module the students/trainees will be able to:

LO1. Describe team role and scope

LO2. Identify own role and responsibility within team
LO3. Work as a team member

LO1. Describe team role and scope

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. The role and  Role and  The  Discussion  Demonstration
objective of the objective of students/trainees  Interaction  Observation
team is the team. must be provided  Interviews/
identified from with the following: questioning
available Science  Access to relevant
sources of  workplace or
information Technologies appropriately
2. Team  simulated
parameters, Engineers environment where
reporting  assessment can take
relationships Mathematics place.
and   Materials relevant to
responsibilities the propose activity
are identified or tasks.
from team
discussions and
appropriate
external
sources
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LO2. Identify one’s role and responsibility within team

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Individual role Team Work 1. The  Discussion  Demonstration
and Team Role students/trainee  Interaction  Observation
responsibilities  Role and s must be  Interviews/
within the responsibilities provided with questioning
team the following:
environment Science Access to relevant
are identified  workplace or
2. Roles and Technologies appropriately
responsibility  simulated
of the team is Engineers environment
identified from  where
available Mathematics assessment can
sources of  take place.
information. Materials relevant
3. Team to the propose
parameters, activity or tasks.
reporting
relationships
and
responsibilities
are identified
from team
discussions and
appropriate
external
sources

LO3. Work as a team member

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Effective and  Communicatio 1. The students/  Discussion  Demonstration
appropriate n process trainees must be  Interaction  Observation
forms of  Team provided with the  Interviews/
communication structure following: questioning
s used and Team roles  Learning guides
interactions  Group  Transparencies
undertaken planning and  CD’s
with team decision
members making
based on  Communicate
company appropriately,
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practices. consistent
2. Effective and with the
appropriate culture of the
contributions workplace
made to
complement Science
team activities 
and objectives, Technologies
based on 
workplace Engineers
context. 
3. Protocols in Mathematics
reporting are 
observed based
on standard
company
practices.
4. Contribute to
the
development
of team work
plans based on
an
understanding
of team’s role
and objectives.
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UNIT OF COMPETENCY : SOLVE/ADDRESS GENERAL WORKPLACE

MODULE TITLE : SOLVING/ADDRESSING GENERAL WORKPLACE

MODULE DESCRIPTION : This unit covers the knowledge, skills and attitudes required to
apply problem-solving techniques to determine the origin of
problems and plan for their resolution. It also includes
addressing procedural problems through documentation, and
referral.

NOMINAL DURATION : 4 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

This module the students/trainees will be able to:

LO1. Identify routine problems

LO2. Look for solutions to routine problems
LO3. Recommend solutions to problems

LO1. Identify routine problems

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Routine  Problems or  Electronic  Group  Case
problems or procedural problem mail discussion Formulation
procedural  Briefing  Lecture  Life Narrative
problem areas report  Demonstration Inquiry
are identified Science  Written  Role playing (Interview)
2. Problems to be  report Standardized test
investigated are Technologies  Evaluation
defined and 
report
determined Engineers
3. Current 
conditions of the Mathematics
problem are 
identified and
documented
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LO2. Look for solutions to routine problems

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Potential  Solution to the  Electronic  Group  Case
solutions to problem mail discussion Formulation
problem are Science  Briefing  Lecture  Life Narrative
identified  report  Demonstration Inquiry
2.Recommendation Technologies  Written  Role playing (Interview)
Ons about possible  report Standardized test
solutions are Engineers
 Evaluation
developed, 
report
documented, Mathematics
ranked and 
presented to
appropriate
person for decision

LO3. Recommend solutions to problems

Assessment Criteria Contents Conditions Methodologies Assessment
Methods
1. Implementation • Recommend  Electronic  Group  Case
of solutions are solutions to mail discussion Formulation
planned problems  Briefing  Lecture  Life Narrative
2. Evaluation of report  Demonstration Inquiry
implemented Science  Written report (Interview)
 Role playing
solutions are   Standardized
 Evaluation
planned Technologies test
report
3. Recommended 
solutions are Engineers
documented and 
submit to Mathematics
appropriate person 
for
confirmation
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UNIT OF COMPETENCY : DEVELOP CAREER AND LIFE DECISIONS

MODULE TITLE : DEVELOPING CAREER AND LIFE DECISIONS

MODULE DESCRIPTION : This unit covers the knowledge, skills and attitudes in managing
one’s emotions, developing reflective practice, and boosting
self- confidence and developing self-regulation.

NOMINAL DURATION : 4 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

This module the students/trainees will be able to:

LO1. Manage one’s emotion

LO2. Develop reflective practice
LO3. Boost self- confidence and develop self- regulation

LO1. Manage one’s emotion

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Self-  Intra-  Case • Discussion  Demonstration
management Interpersonal studies • Interactiv or simulation
strategies are relationship e Lecture with oral
identified  Evaluation • Brainstorming questioning
2. Skills to work • Demonstration  Case problems
independently • Role-playing involving
and to show workplace
initiative, to be diversity issues
conscientious,
and persevering
in the face of
setbacks and
frustrations are
developed
3. Techniques for
effectively
handling negative
emotions and
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unpleasant
situation in the
workplace are
examined.

LO2. Develop reflective practice

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Personal  Work  Case  Small Group  Demonstration
strengths and Priorities studies Discussion or simulation
achievements,  Manage work  Interactiv with oral
based on self- priorities and e questioning
assessment commitments  Lecture  Case problems
strategies and  Brainstorming involving
teacher feedback workplace
 Demonstration
are contemplated diversity issues
 Role-playing
2. Progress when
seeking and
responding to
feedback from
teachers to assist
them in
consolidating
strengths,
addressing
weaknesses and
fulfilling their
potential are
monitored
3. Outcomes of
personal and
academic
challenges by
reflecting on
previous problem
solving and
decision-making
strategies and
feedback from
peers and teachers
are predicted
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LO3. Boost self-confidence and develop self-regulation
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Efforts for  Appropriate work-life  Case  Small Group  Demonstration
continuous self- balance studies  Discussion or simulation
improvement  Develop and maintain  Interactive with oral
are professional  Lecture questioning
demonstrated competence  Case problems
 Brainstorming
2. Counter-  Identify and develop involving
 Demonstration
productive ways to improve workplace
tendencies at  Role-playing
competencies diversity issues
work
3. Positive
outlook in life
are maintained

UNIT OF COMPETENCY : CONTRIBUTE TO WORKPLACE INNOVATION

MODULE TITLE : CONTRIBUTING TO WORKPLACEE INNOVATION

MODULE DESCRIPTION : This unit covers the knowledge, skills and attitudes required to
make a pro-active and positive contribution to workplace
innovation.

NOMINAL DURATION : 4 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

This module the students/trainees will be able to:

LO1. Identify opportunities to do things

LO2. Discuss and develop ideas with others
LO3. Integrate ideas for change in the workplace

LO1. Identify opportunities to do things

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
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1. Opportunities •Introductory  Pens, papers,  Interactive •Psychological and
for improvement activity & Pre- and writing Lecture behavioral
are identified module learners’  Cartolina  Appreciative Interviews
proactively in own reflection  Manila papers Inquiry • Performance
area of work  Demonstration Evaluation
•Identifying
2. Information are  Group work • Life Narrative
opportunities for
gathered and Inquiry
reviewed which improvement • Review of
may be relevant to •Information portfolios of
ideas and which gathering for evidence and
might assist in innovative ideas third-party
gaining support workplace
for idea. reports of on-
the-job
performance.
• Standardized
assessment of
character
strengths and
virtues applied

LO2. Discuss and develop ideas with others

Assessment Criteria Contents Conditions Methodologies Assessment
Methods
1. People who could • Getting inputs to  Pens, papers,  Interactive •Psychological
provide input to sharpen innovative and writing Lecture and behavioral
ideas for ideas  Cartolina  Appreciative Interviews
improvements are • Using feedback to  Manila Inquiry • Performance
identified further develop papers  Demonstration Evaluation
2. Ways of ideas  Group work • Life Narrative
approaching people Inquiry
to begin sharing • Review of
ideas are selected. portfolios of
3. Meeting is set evidence and
with relevant people third-party
4. Ideas for follow workplace
up are review and reports of on-
selected based on the-job
feedback. performance.
5. Critical inquiry • Standardized
method is used to assessment of
discuss and develop character
ideas with others strengths and
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virtues applied

LO3. Integrate ideas for change in the workplace

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Critical inquiry • Utilize a critical  Pens, papers,  Interactive •Psychological and
method is used inquiry method and writing Lecture behavioral
to integrate  Summarizing and  Cartolina  Appreciative Interviews
different ideas reporting ideas  Manila papers Inquiry • Performance
for change of key  Communicating  Demonstration Evaluation
people ideas for change  Group work • Life Narrative
2. Summarizing, Inquiry
analyzing and • Review of
generalizing portfolios of
skills are used to evidence and
extract salient third-party
points in the workplace reports
pool of ideas of on- the-job
3. Reporting performance.
skills are • Standardized
likewise used to assessment of
communicate character
results strengths and
4. Current Issues virtues applied
and concerns on
the systems,
processes and
procedures, as
well as the need
for simple
innovative
practices are
identified
 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)

UNIT OF COMPETENCY : PRESENT RELEVANT INFORMATION

MODULE TITLE : PRESENTING RELEVANT INFORMATION

MODULE DESCRIPTION : This unit of covers the knowledge, skills and attitudes required
to present data/information appropriately.

NOMINAL DURATION : 5 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

This module the students/trainees will be able to:

LO1. Gather data/information

LO2. Assess gathered data/information
LO3. Record and present information

LO1. Identify opportunities to do things

Assessment Criteria Contents Conditions Methodologies Assessment
Methods
 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)
1. Evidence, facts and  Lecture and  Group  Discussion  Oral
information are discussion on: discussion Interaction evaluation
collected - Organizational  Lecture  Written Test
2. Evaluation, terms protocols  Demonstration  Observation
of reference and - Confidentiality and Role Play  Presentation
conditions are accuracy
reviewed to - Business
determine whether mathematics
data/information and statistics
falls within project - Legislation, policy
scope and procedures
relating to the
conduct of
evaluations
• Reviewing data/
information

LO2. Assess gathered data/information

Assessment Criteria Contents Conditions Methodologies Assessment
Methods
1. Validity of data/  Lecture and  Determine  Group  Oral
information is discussion on: data/data discussion evaluation
assessed - Data analysis information  Lecture  Written Test
2. Analysis techniques/  Studied and  Demonstration  Observation
techniques are procedures applied gathered Presentation
 Role Play
applied to assess - Organizational data/information’s’  Practical
data/ information values, ethics Recorded and exercises
3. Trends and and codes of studied
anomalies are conduct data/information
identified - Trends and
4. Data analysis anomalies
techniques and  Computing
procedures are business
documented mathematics
5. Recommendation and statistics
s are made on areas  Application
of possible of data
improvement. analysis
techniques
 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)

LO3. Record and present information’s

Assessment Criteria Contents Conditions Methodologies Assessment
Methods
1. Studied  Lecture and  Determine  Group  Oral evaluation
data/information discussion on: data/data discussion  Written Test
are recorded. - Reporting information  Lecture  Observation
2. requirements to a  Studied and  Demonstrati Presentation
Recommendations range of audiences applied gathered on
are analyzed for -Recommendations for data/information’s  Role Play
action to ensure possible ’
they are compatible  Practical
improvements  Recorded and
with the project’s exercises
 Analysis and studied
scope and terms of comparison of data/information
reference. interim and final
3. Interim and final reports’ outcomes
reports are analyzed  Reporting of data
and outcomes are findings
compared to the
criteria established
at the outset.
4. Findings are
presented to
stakeholders

UNIT OF COMPETENCY : PRACTICE OCCUPATIONAL SAFETY AND HEALTH POLICIES AND

PROCEDURES

MODULE TITLE : PRACTICING OCCUPATIONAL SAFETY AND HEALTH POLICIES

AND PROCEDURES

MODULE DESCRIPTION : This unit covers the knowledge, skills and attitudes required to
identify OSH compliance requirements, prepare OSH
requirements for compliance, perform tasks in accordance with
relevant OSH policies and procedures

NOMINAL DURATION : 5 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

This module the students/trainees will be able to:

LO1. Identify OSH compliance requirements

LO2. Prepare OSH requirements for compliance
LO3. Perform tasks in accordance with policies and procedures
 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)
LO1. Identify opportunities to do things
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Relevant OSH  Discussion  Violations that may  Lecture  Written Exam
requirements, regarding: lead to serious  Group Discussion  Demonstration
regulations, policies - Hierarchy of physical harm or   Observation
and procedures are Controls death  Interviews /
identified in - Hazard  Fall protection Questioning
accordance with Prevention  Hazard
workplace policies and Controls communication
and procedures.  Respiratory
- Work
2. OSH activity non- protection
Standards
conformities are
and  Power industrial
conveyed to
Procedures trucks
appropriate
personnel  Personal  Lockout/Tag-out
3. OSH preventive Protective  Working at heights
and control Equipment  Electrical writing
requirements are methods
identified in Machine guarding
accordance with
OSH work policies
and procedures

LO2. Prepare OSH requirements for compliance

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. OSH work  Identification  Violations that may  Lecture  Written Exam
activity material, of required lead to serious  Group Discussion  Demonstration
tools and safety physical harm or  Observation
equipment materials, death  Interviews /
requirements are tools and  Fall protection Questioning
identified in equipment  Hazard
accordance with  Handling of communication
workplace safety  Respiratory
policies and control protection
procedures. resources
 Power industrial
2. Required OSH
trucks
materials, tools
and equipment  Lockout/Tag-out
are acquired in  Working at heights
accordance with  Electrical writing
workplace methods
policies and Machine guarding
procedures.
3. Required OSH
materials, tools
and equipment
are arranged/
 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)
placed in
accordance with
OSH work
Standards.

LO2. Perform tasks in accordance with relevant OSH policies and procedures
Assessment Criteria Contents Conditions Methodologies Assessment
Methods
1. Relevant OSH work  Discussion  Violations that  Lecture  Written Exam
procedures are identified of may lead to  Group Discussion  Demonstration
in accordance with General serious physical  Observation
workplace policies and OSH harm or death  Interviews /
procedures Standards  Fall protection  Questioning
2. Work Activities are and  Hazard
executed in accordance Principles communication
with OSH work standards  Performing  Respiratory
3. Non-compliance work industry protection
activities are reported to related work  Power industrial
appropriate activities in trucks
personnel accordance  Lockout/Tag-out
with OSH  Working at
Standards heights
 Electrical writing
methods
 Machine
guarding
 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)

UNIT OF COMPETENCY : EXERCISE EFFICIENT AND EFFECTIVE SUSTAINABLE PRACTICES

IN THE WORKPLACE

MODULE TITLE : EXERCISING EFFICIENT AND EFFECTIVE SUSTAINABLE

PRACTICES IN THE WORKPLACE

MODULE DESCRIPTION : This unit covers knowledge, skills and attitude to identify the
efficiency and effectiveness of resource utilization, determine
causes of inefficiency and/or ineffectiveness of resource
utilization and Convey inefficient and ineffective environmental
practices

NOMINAL DURATION : 5 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

This module the students/trainees will be able to:

LO1. Identify the efficiency and effectiveness of resource utilization

LO2. Determine cause of inefficiency and/or ineffectiveness of resource utilization
LO3. Convey inefficient and ineffective environmental practices
 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)

LO1. Identify the efficiency and effectiveness of resource utilization

Assessment Criteria Contents Conditions Methodologies Assessment
Methods
1. Required resource  Discussion on the  Workplace  Lecture  Written Exam
utilization in the process how  Tools  Group  Demonstration
workplace is measured Environmental materials and Discussion  Observation
using appropriate Policies coherence is equipment  Demonstration  Interviews /
techniques achieved relevant to Questioning
2. Data are recorded in  Discussion on the task
accordance with Necessary Skills in  PPE
workplace protocol response to changing Manual and
3. Recorded data are environmental reference
compared to determine policies needs
the efficiency and  Waste Skills
effectiveness of resource  Energy Skills
utilization according to  Water Skills
established  Building Skills
environmental work  Transport Skills
procedures  Material Skills

LO2. Determine cause of inefficiency and/or ineffectiveness of resource utilization

Assessment Criteria Contents Conditions Methodologies Assessment
Methods
1. Potential inefficiency  Discussion of  Workplace  Lecture  Written Exam
and/or ineffectiveness Environmental  Tools materials  Group  Demonstration
are listed Protection and equipment Discussion  Observation
2. Causes of inefficiency and Resource relevant to the  Demonstration  Interviews /
and/or ineffectiveness Efficiency task Questioning
are identified through Targets  PPE
deductive reasoning  Analysis on the  Manual and
3. Identified causes of Relevant Work reference
inefficiency and/or Procedure
ineffectiveness are
validated thru
established
environmental
procedures

LO3. Convey inefficient and ineffective environmental practices

Assessment Criteria Contents Conditions Methodologies Assessment
 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)
Methods
1. Potential  Appropriate  Workplace  Lecture  Written Exam
inefficiency and/or Personnel to  Tools materials  Group  Demonstration
ineffectiveness are address the and equipment Discussion  Observation
listed environmental relevant to the  Role Play  Interviews /
2. Causes of hazards task  Demonstration Questioning
inefficiency and/or  Environmental  PPE
ineffectiveness are corrective actions  Manual and
identified through  Case studies on reference
deductive reasoning Best
3. Identified causes of entrepreneuria
inefficiency and/or l practices
ineffectiveness are  Discussion on
validated thru Quality
established procedures and
environmental practices
procedures  Case studies on
Cost consciousness
in resource
utilization

UNIT OF COMPETENCY : PRACTICE ENTERPRENEURIAL SKILLS IN THE WORKPLACE

MODULE TITLE : PRACTICING ENTERPRENEURIAL SKILLS IN THE WORKPLACE

MODULE DESCRIPTION : This unit covers the outcomes required to apply entrepreneurial
workplace best practices and implement cost-effective
operations

NOMINAL DURATION : 5 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

This module the students/trainees will be able to:

LO1. Apply entrepreneurial workplace best practices

LO2. Communicate entrepreneurial workplace best practices
LO3. Implement cost effective operations

LO1. Apply entrepreneurial workplace best practices

Assessment Criteria Contents Conditions Methodologies Assessment
 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)
Methods
1. Good practices  Workplace best Consumption/ use  Group Case study
relating to workplace practices, of consumables discussion Written
operations are policies and Use/Maintenance  Lecture Interview
observed and selected criteria of assigned and  Demonstration
following workplace  Resource furniture’s
policy. utilization Optimum use of
2. Quality procedures  Ways in allocated/available
and practices are fostering time
complied with entrepreneurial
according to workplace attitudes:
requirements.  Patience
3. Cost-conscious  Honesty
habits in resource  Quality
utilization are applied  Conscious
based on industry  Safety
standards consciousness
 Resourcefulness
refers contents
to LO1

LO2. Communicate entrepreneurial workplace best practices

Assessment Criteria Contents Conditions Methodologies Assessment
Methods
1. Observed good  Refer to Consumption/ use  Group Case study
practices relating to contents to of consumables discussion Written
workplace operations LO1 Use/Maintenance  Lecture Interview
are communicated to  Discussion on of assigned and  Demonstration
appropriate person. communicating furniture’s
2. Observed quality entrepreneurial Optimum use of
procedures and workplace best allocated/available
practices are practices time
communicated to
appropriate person
3. Cost-conscious
habits in resource
utilization are
communicated based
on industry standards.

LO3. Implement cost effective operations

 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)
Assessment Criteria Contents Conditions Methodologies Assessment
Methods
1.Preservation and  Optimization of  Consumption/ use  Group Case study
optimization of workplace of consumables discussion Written
workplace resources is resources  Use/Maintenance  Lecture Interview
implemented in  5S procedures of assigned and  Demonstration
accordance with and concepts furniture’s
enterprise policy  Criteria for  Optimum use of
2. Judicious use of cost- allocated/available
workplace tools, effectiveness time
equipment and  Workplace
materials are observed productivity
according to manual  Impact of
and work requirements. entrepreneurial
3. Constructive mindset to
contributions to office workplace
operations are made productivity
according to enterprise  Case studies on
requirements Preservation,
4. Ability to work optimization
within one’s allotted and judicious
time and finances is use of
sustained workplace
resources

MODULES OF INSTRUCTION
COMMON COMPETENCIES
 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)
COMPUTER SYSTEMS SERVICING NC II

UNIT OF COMPETENCY : APPLY QUALITY STANDARS

MODULE TITLE : APPLYING QUALITY STANDARS

MODULE DESCRIPTION : This unit covers the knowledge, skills, attitudes and values
needed to apply quality standards in the workplace. The unit
also includes the application of relevant safety procedures and
regulations, organization procedures and customer
requirements.

NOMINAL DURATION : 10 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

Upon completion of this module the students/trainees will be able to:

LO1. Assess quality of received materials

LO2. Assess own work
LO3. Engage in quality
 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)
LO1. Assess quality of received materials
Assessment Criteria Contents Conditions Methodologies Assessment
Methods
1. Work instruction is  Characteristics  Materials,  Field trip  The assessor
obtained and work is of Materials for software  Symposium must select two
carried out in accordance Certain Project and  Problem solving of the following
with standard operating  Things to be hardware to  Simulation to objectively
procedures. considered be used in a  Individualize evaluate the
2. Received materials are when Receiving real or learning candidate:
checked against materials simulated  On the job  Observation
workplace standards and situation training and oral
specifications. questioning
3. Faulty materials  Third party
related to work are report
identified and isolated.  Portfolio
4. Faults and any  Practical
identified causes are demonstration
recorded and/or
reported to the
supervisor concerned in
accordance with
workplace procedures.
5. Faulty materials are
replaced in accordance
with workplace
procedures.

LO2. Assess own work

Assessment Criteria Contents Conditions Methodologies Assessment
Methods
1. Documentation  Relevant  Materials,  Field trip  The assessor
relative to quality production software  Symposium must select
within the company is processes, and  Problem solving two of the
identified and used. materials and hardware to  Simulation following to
2. Completed work is products be used in a  Individualize objectively
checked against  Characteristics of real or learning evaluate the
workplace standards materials, simulated  On the job training candidate:
relevant to the task software and situation  Observation
undertaken. hardware used in and oral
3. Errors are identified production questioning
and isolated. processes  Third party
4. Information on the  Quality checking report
quality and other procedures  Portfolio
indicators of  Workplace  Practical
production procedures demonstration
performance are  Safety and
recorded in accordance environmental
with workplace aspects of
procedures. production
5. In cases of processes
 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)
deviations from  Fault
specific quality identification and
standards, causes are reporting
documented and  Quality
reported in accordance improvement
with the workplace’ s processes
standards operating  Reading skills
procedures required to
interpret work
instruction
 Communication
skills needed to
interpret and
apply defined
work procedures
 Carry out work in
accordance with
OHS policies and
procedures
 Critical thinking
 Solution providing
and decision-
making

LO3. Engage in quality improvement

Assessment Criteria Contents Conditions Methodologies Assessment
Methods
1.Process 1. Engage quality  Materials,  Field trip  The assessor
improvement improvement software  Symposium must select two
procedures are and  Problem solving of the following
participated in hardware to  Simulation to objectively
relative to workplace be used in a  Individualize evaluate the
assignment. real or learning candidate:
2. Work is carried out simulated  On the job  Observation and
in accordance with situation training oral questioning
process improvement  Third party
procedures. report
3. Performance of  Portfolio
operation or quality  Practical
of product of service demonstration
to ensure customer
satisfaction is
monitored.
 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)

UNIT OF COMPETENCY : PERFORM COMPUTER OPERATIONS

MODULE TITLE : PERFORMING COMPUTER OPERATIONS

MODULE DESCRIPTION : This unit covers the knowledge, skills, attitudes and
values needed to perform computer operations which
include inputting, accessing, producing and transferring data
using the appropriate hardware and software.

NOMINAL DURATION : 10 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

This module the students/trainees will be able to:

LO1. Plan and prepare for task to be taken undertaken

LO2. Input data into computer
LO3. Access information using computer
LO4. Produce output/ data using computer system
 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)
LO5. Use basic functions of a www-browser to locate information
LO6. Maintain computer equipment and systems

LO1. Plan and prepare for task to be taken undertaken

Assessment Criteria Contents Conditions Methodologies Assessment
Methods
1. Requirements of task are Plan and  Students/trainees  Modular  Demonstrati
determined in accordance prepare for must be provided  Film showing on and
with the required output. task to be with the following:  Computer questioning
2. Appropriate hardware undertaken  Equipment: based  Observation
and software are selected OHS  1 unit of computer training (e- and
according to task assigned responsibilitie Voltage regulator / learning) questioning
and required outcome. s in working UPS  Project  Third party
3. Task is planned to ensure with  Learning materials: method report
that OH & S guidelines and computer Learning manuals  On the job  Assessment
procedures are followed. Work Instruction training of output
4. Client -specific guidelines Hand-outs product
and procedures are  Supplies/ materials:  Portfolio
followed. Operating system  Computer
5. Required data security Application based
guidelines are applied in program assessment
accordance with existing
procedures.

LO2. Input data into computer

Assessment Criteria Contents Conditions Methodologies Assessment
Methods
1. Data are entered into  Input Data 1.Students/trainees  Modular  The assessor may
the computer using into must be provided  Film showing select two of the
appropriate computer. with the  Computer following
program/application in  File storage based assessment
following:
accordance with in a training (e- methods to
 Equipment: 1 unit
company procedures. windows learning) objectively assess
of computer
2. Accuracy of environment Voltage  Project the candidate:
information is checked regulator/UPS method  Direct
and information is  On the job Observation and
 Learning
saved in accordance training Oral Questioning
with standard materials:
 Practical
operating procedures. Learning manuals demonstration
3. Inputted data is Work Instruction
stored in storage Hand-outs
media according to  Supplies/
requirements. materials:
4. Work is performed Operating system
within ergonomic Application
guidelines. program
 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)

LO3. Access information using computer

Assessment Criteria Contents Conditions Methodologies Assessment
Methods
1. Correct  Operating  Students/  Modular  The assessor
program/application is system and trainees must  Film showing may select two
selected based on job its function be provided  Computer based of the following
requirements.  Sneaker net with the training (e- assessment
2. and the following: learning) methods to
Program/application cloud  Equipment1  Project method objectively
containing the storage unit of  On the job assess the
information required  Internet and computer training candidate:
is accessed according Social Media Voltage  Direct
to company regulator /UPS Observation and
procedures.  Learning Oral
3. Desktop icons are materials: Questioning
correctly selected, Learning  Practical
opened and closed for manuals Work demonstration
navigation purposes. instruction
4. Keyboard Hand-outs
techniques are carried  Supplies/
out in line with OH & S materials:
requirements for safe Operating
use of keyboards. system
 Application
program Disks

LO4. Produce output/ data using computer system

Assessment Criteria Contents Conditions Methodologies Assessment
Methods
1. Entered data are  Input,  Computer  Modular  The assessor may
processed using output hardware  Film showing select two of the
appropriate software and with  Computer following
commands. storage peripherals based training assessment
2. Data are printed out as devices  Appropriate (e- learning) methods to
required using computer software  Project method objectively assess
hardware /peripheral  On the job the candidate:
devices in accordance training  Direct
with standard operating Observation and
procedures. Oral Questioning
3. Files and data are  Practical
transferred between demonstration
compatible systems using
computer software,
hardware/peripheral
devices in accordance
with standard operating
 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)
procedures.

LO5. Use basic functions of a www-browser to locate information

Assessment Criteria Contents Conditions Methodologies Assessment
Methods
1. Information  The web 1 unit of  Modular  The assessor may
requirements for  Browsers computer  Film showing select two of the
internet search are and Search Voltage  Computer following
established. engine regulator/ based training assessment
2. Browser is  Email UPS (e- learning) methods to
launched.  Learning  Project objectively assess
3. Search engine is materials: method the candidate:
loaded. Learning  On the job  Direct
4. Appropriate search manuals training Observation and
criteria/or URL of site Work Oral Questioning
is entered. Instruction  Practical
5. Relevant links are  Hand-outs demonstration
followed to locate  Supplies/
required information. materials:
6. Useful pages are Operating
bookmarked or system
printed as required.  Application
program
Disks
 Paper

LO6. Maintain computer equipment and systems

Assessment Criteria Contents Conditions Methodologies Assessment
Methods
1. Procedures for  Basic  Equipment:  Modular  The assessor may
ensuring security of network 1 unit of  Film showing select two of the
data, including security computer  Computer following
regular back-ups and  Anti-virus based training assessment
 Volage
virus checks are software (e- learning) methods to
implemented in regulator/ objectively assess
programs  Project method
accordance with UPS  On the job the candidate:
 File and
standard operating folder Learning training  Direct
procedures. management materials: Observation and
2. Basic file  Maintain  Learning Oral Questioning
maintenance computer Manuals  Practical
procedures are system and Work demonstration
implemented in line its Instruction
with the standards peripherals Hand-outs
operating  Supplies/
procedures.
materials:
 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)
Operating
system
 Application
program

UNIT OF COMPETENCY : PERFORM MENSURATION AND CALCULATION

MODULE TITLE : PERFORMING MENSURATION AND CALCULATION

MODULE DESCRIPTION : This unit covers the knowledge, skills and attitudes and
values needed identify, care, handle and use
measuring instruments

NOMINAL DURATION : 10 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

This module the students/trainees will be able to:

LO1. Select measuring instruments

LO2. Carry out measurements and calculation
LO3. Maintain measuring instruments

LO1. Select measuring instruments

 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Object or  Types of  Place of  Self- paced/  Competency in
component to measuring assessment modular this unit must be
be measured is instruments Measuring  Demonstration assessed
identified and their uses instruments  Small group through:
2. Correct  Safe handling Straight edge discussion  Observation
specifications procedures in  Torque gauge  Distance learning  Oral questioning
are obtained using Try square
from relevant measuring Protractor
source instruments  Combination
3. Measuring  Four gauge Steel
tools are fundamental rule
selected in line operation of
with job mathematics
requirements Formula for
volume, area,
perimeter and
other
geometric
figures
 Reading skills
required to
interpret
work
instruction
 Communicati
on skills
 Handling
measuring
instruments
Performing
mathematica
l calculations
using the
four
fundamental
operations
 Visualizing
objects and
shapes
Interpreting
formulae

LO2. Carry out measurements and calculation

Assessment
Assessment Criteria Contents Conditions Methodologies
Methods
1. Appropriate  System of 1. Students/  Self- paced/  Competency
measuring instrument is measurem modular in this unit
 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)
selected to achieve ent trainees  Demonstration must be
required outcome  Multi tester must be  Small group assessed
2. Accurate provided discussion through:
measurements are  Distance  Observation
with the
obtained for job learning  Oral
3. Calculation needed to following
questioning
complete work tasks are shapes and
performed using the four measuring
basic process of addition tools:
(+), subtraction (-),  Round
multiplication (x), and  Square
division (/)
 Rectangular
5. Calculation involving
fractions, percentages  Sphere
and mixed numbers are  Vernier caliper
used to complete  English/Metric
workplace tasks. rule
6. Numerical
computation is self-
checked and corrected
for accuracy
7. Instruments are read
to the limit of accuracy of
the tool.

LO3. Maintain measuring instruments

Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
1. Measuring  Maintain 1. The  Self- paced/  Competency in
instruments measuring students/trai modular this unit must be
are not instrument nees must be  Demonstration assessed
dropped to  Small group through:
provided
avoid damage discussion  Observation
2. Measuring with the
 Distance learning  Oral questioning
instruments following:
are cleaned  Straight edge
before and  Steel rule
after using.  Displacement
3. Proper  Inside
storage of diameter
instruments
 Outside
undertaken
diameter
according to
manufacturer’s  Thickness
specifications  Taper
and standard  Out of
operating roundness
procedures.
 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)

UNIT OF COMPETENCY : PREPARE AND INTERPRET TECHNICAL DRAWING

MODULE TITLE : PREPARING AND INTERPRETING TECHNICAL DRAWING

MODULE DESCRIPTION : This unit covers the knowledge, skills and attitudes and
values needed to prepare/interpret diagrams, engineering
abbreviation and drawings, symbols, dimension.

NOMINAL DURATION : 10 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

This module the students/trainees will be able to:

LO1. Identify different kinds of technical drawings

LO2. Interpret technical drawing
LO3. Prepare/make/ changes to electronic schematics and drawings
LO4. Store technical drawings and equipment’s/ instruments

LO1. Identify different kinds of technical drawings

Assessment Contents Conditions Methodologies Assessment
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Criteria Methods
1. Correct  Alphabets of 1. Trainees  Lecture/  Competency in
technical technical must be demonstration this unit must be
drawing is drawing provided with  Dualized training assessed
selected  Orthographic following:  Distance learning through:
according to job Projection  Tools/  Practical tasks
requirements Insruments involving
2. Technical and Materials interpretation of
drawings are  Drawing a range of
segregated in Sheet technical
accordance with  Pencil drawings
the types and  Eraser  Oral questioning
kinds of  Triangle
drawings  T-square
 Drawing
board

LO2. Interpret technical drawing

Assessment Criteria Contents Conditions Methodologies Assessment
Methods
1. Components,  Electronic 1. Trainees must  Lecture/  Competency in
assemblies or objects components be provided demonstration this unit must
are recognized as  Interpret with  Dualized be assessed
required. Technical training through:
following:
2. Dimensions of the Drawing  Distance  Practical tasks
key features of the  Tools/
learning involving
objects depicted in the Materials and interpretation of
drawing are correctly equipment a range of
identified.  Drawing technical
3. Symbols used in the Sheet drawings
drawing are identified  Pencil  Oral questioning
and interpreted  Eraser
correctly.
 Triangle
4. Drawing is checked
and validated against  T-square
job  Drawing
requirements or board
equipment in
accordance with
standard operating
procedures.
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LO3. Prepare/make/ changes to electronic schematics and drawings

Assessment Criteria Contents Conditions Methodologies Assessment
Methods
1. Electrical/electronic  Prepare/ 1. Trainees must  Lecture/  Competency in
schematic is drawn Make be provided demonstration this unit must be
and correctly changes to with  Dualized training assessed
identified. electrical/ele  Distance learning through:
following:
2. Correct drawing is ctronic  Practical tasks
identified, equipment schematics  Tools/
involving
are selected and used and drawings Materials interpretation of
in accordance with job and a range of
requirements. equipment technical
 Drawing drawings
Sheet  Oral questioning
 Pencil
 Eraser
 Triangle
 T-square
Drawing
board

LO4. Store technical drawings and equipments/ instruments

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Care and  Store Technical 1. Trainees must  Lecture/  Competency
maintenance of Drawings and be provided demonstration in this unit
drawings are Equipment/Inst with following  Dualized training must be
undertaken ruments  Distance learning assessed
Tools/
according to through:
company Materials and
 Practical tasks
procedures. equipment: involving
2. Technical  Technical interpretation
drawings are Drawing of a range of
recorded and  Drawing technical
inventory is Equipment drawings
prepared in  Oral
 Drawing
accordance with questioning
company Instruments
procedures.
3. Proper
storage of
instruments is
undertaken
according to
company
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procedures.

UNIT OF COMPETENCY : USE HAND TOOLS

MODULE TITLE : USING HAND TOOLS

MODULE DESCRIPTION : This unit covers the knowledge, skills and attitudes on the
safe use, handling and maintenance of tools.

NOMINAL DURATION : 10 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

This module the students/trainees will be able to:

LO1. Plan and prepare for tasks to be undertaken

LO2. Prepare hand tools
LO3. Use appropriate hand tools and test equipment
LO4. Maintain hand tools

LO1. Plan and prepare for tasks to be undertaken

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Tasks to be  Safety 1.Students/trainees  Lecture /  Competency in
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undertaken are  Safety must be provided Demonstration this unit must
properly requirements in with the following:  Distance be assessed
identified handling tools  Long-nosed pliers learning through:
2. Appropriate  Tools:  Film Showing  Observation
 Diagonal cutters
hand tools are  Function,  Oral
identified and  Standard
Operation, questioning
selected Common faults screwdrivers
according to  Processes,  Soldering iron,
the task Operations, 30w
requirements Systems  Desoldering iron,
 Maintenance of 30w
tools  Screw driver
 Storage of Tools assorted,
 Reading skills
 Phillips, slotted
required to
interpret work  Wrenches
instruction and assorted
numerical skills  Allen wrench/key
 Communication  Utility
skills knife/stripper
 Problem solving  Pliers assorted,
in emergency long nose, side
situation cutter

LO2. Prepare hand tools

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Appropriate  Safety 1. Students/ trainees must  Lecture /  Competency
hand tools are requirements be provided with the Demonstration in this unit
checked for of using hand following:  Distance must be
proper tools TOOLS learning assessed
operation and  Appropriate  Film Showing through:
 Long-nosed pliers
safety hand tools  Observation
2. Unsafe or  Diagonal cutters  Oral
faulty tools are  Standard screwdrivers questioning
identified and  Soldering iron, 30w
marked for  Desoldering iron, 30w
repair  Screw driver
according to
assorted,
standard
company  Phillips, slotted
procedure  Wrenches
assorted
 Allen wrench/key
 Utility
knife/stripper
 Pliers assorted, long
nose, side cutter
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LO3. Use appropriate hand tools and test equipment
Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Tools are used  Function of 1.Students/trainees must be  Lecture /  Competency
according to tools provided with the Demonstration in this unit
tasks undertaken  Creating following:  Distance must be
2. All safety report for TOOLS learning assessed
procedures in malfunctions,  Long-nosed pliers  Film Showing through:
using tools are unplanned or  Diagonal cutters  Observation
observed at all unusual  Standard screwdrivers  Oral
times and events  Soldering iron, 30w questioning
appropriate  Desoldering iron, 30w
personal  Screw driver assorted,
protective  Phillips, slotted
equipment (PPE)  Wrenches assorted
are used  Allen wrench/key
3. Malfunctions,  Utility knife/stripper
unplanned or  Pliers assorted, long nose,
unusual events side cutter
 Cleaning Lubricating and
are reported to
tightening tool
the supervisor

LO4. Maintain hand tools

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Tools are not  Tool 1. Students/trainees must Lecture-  Competency
dropped to avoid Maintenance be provided with the demonstration in this unit
damage  Proper Tool following: Self-paced must be
2. Routine Storage instruction assessed
maintenance of  Tools and materials
Group discussion through:
tools undertaken  Long-nosed pliers  Observation
according to  Diagonal cutters  Oral
standard  Standard screwdrivers questioning
operational  Soldering iron, 30w
procedures,
 Desoldering iron, 30w
principles and
techniques  Screw driver assorted,
3. Tools are  Phillips, slotted
stored safely in  Wrenches assorted
appropriate  Allen wrench/key
locations in  Utility knife/stripper
accordance with
 Pliers assorted,
manufacturer’s
specifications or long nose, side
standard cutter
operating  Cleaning
procedures  Lubricating and
tightening tool
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UNIT OF COMPETENCY : TERMINATE AND CONNECT ELECTRICAL WIRING

AND ELECTRONICS CIRCUIT

MODULE TITLE : TERMINATING AND CONNECTING ELECTRICAL WIRING

AND ELECTRONICS CIRCUIT

MODULE DESCRIPTION : This unit covers the knowledge, skills, (and) attitudes and
values needed to terminate and connect electrical wiring
and electronic circuits

NOMINAL DURATION : 15 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

This module the students/trainees will be able to:

LO1. Plan and prepare for termination/connection of electrical wiring/electronics circuits

LO2. Terminate/connect electrical wiring/electronic circuits
LO3. Test termination/ connections of electrical wiring/electronics circuits

LO1. Plan and prepare for termination/connection of electrical wiring/electronics circuits

Assessment
Assessment Criteria Contents Conditions Methodologies
Methods
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1. Materials are Plan and • Tools for measuring,  Film Viewing  The assessor
checked according to Prepare for cutting, drilling,  Individualized may select
specifications and Termination/ assembling/disassemb Learning two (2) of
tasks Connection of ling, connecting. Tool  Direct Student the
2. Appropriate tools Electronical set includes the Laboratory following
and equipment are Wiring/ following but not Experience assessment
selected according to Electronics limited to:  On-the-Job methods to
tasks requirements Circuit • screw drivers Training objectively
3. Task is planned to Simple Circuits • pliers  Project assess the
ensure OH & S • cutters Method candidate:
guidelines and  Observation
procedures are  Oral
followed Questioning
4. Electrical  Practical
wiring/electronic demonstrati
circuits are correctly on
prepared for
connecting/terminatio
n in accordance with
instructions and work
site procedures

LO2. Terminate/connect electrical wiring/electronic circuits

Assessment Criteria Contents Conditions Methodologies Assessment
Methods
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(Rev. NO. 00-03/08/17)
1. Safety procedures  Use of tools  Tools for  Film Viewing  The assessor may
in using tools are  Use of test measuring,  Individualized select two (2) of
observed at all times instruments cutting, Learning the following
and appropriate /equipment drilling,  Direct Student assessment
personal protective  Electrical assembling/di Laboratory methods to
equipment are used theory sassembling, Experience objectively assess
2. All work  Single phase connecting.  On-the-Job the candidate:
undertaken safely in AC Tool set Training  Observation
accordance with the principles includes the  Project Method  Oral Questioning
workplace and  Wiring following but  Practical
standard techniques not limited to: demonstration
procedures  DC power  screw drivers
3. Appropriate range supplies  pliers
of methods in  Soldering  cutters
termination/connec  reading
tion are used skills
according to required to
specifications, interpret
manufacturer’s work
requirements and instruction
safety  Communica
4. Correct sequence tion skills
of operation is  Soldering
followed techniques
5. Accessories used
are adjusted, if
necessary
6. Confirm
termination/connec
tion undertaken
successfully in
accordance with job
specification

LO3. Test termination/ connections of electrical wiring/electronics circuits

Assessment Contents Conditions Methodologies Assessment
 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)
Criteria Methods
1. Testing of all  Test 1.Students/  Film Viewing  The assessor may
completed Termination trainees must be  Individualized select two (2) of
termination/ and or provided with Learning the following
connections of Connection the following:  Direct Student assessment
electric of •Materials Laboratory methods to
wiring/electronic Electronical Cables Soldering Experience objectively assess
circuits is Wiring/ lead Wires  On-the-Job the candidate:
conducted for Electronics •Tools and Training  Observation
compliance with Circuits equipment  Project Method  Oral Questioning
specifications and Pliers Cutters  Practical
regulations using Screw drivers demonstration
appropriate Soldering gun
procedures and multi-tester
equipment Personal
2. Wiring and protective
circuits are equipment
checked using
specified testing
procedures
3. Unplanned
events or
conditions are
responded to in
accordance with
established
procedures

UNIT OF COMPETENCY : TEST ELECTRONIC COMPONENTS

MODULE TITLE : TESTING ELECTRONIC COMPONENTS

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MODULE DESCRIPTION : This unit covers the knowledge, skills and attitudes
required to test electronic components. It includes
competencies in determining the criteria for testing
electronics components, planning an approach for
component testing, testing the components and
evaluating the testing process.

NOMINAL DURATION : 15 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

This module the students/trainees will be able to:

LO1. Determine criteria for testing electronics components

LO2. Plan an approach for component testing
LO3. Test components
LO4. Evaluate the testing process

LO1. Determine criteria for testing electronics components

Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
1. Work  Determine 1. The  Film Viewing  Competency may
instructions are Criteria for students/trainees  Individualized be assessed
obtained and Testing must be provided Learning through two or
clarified based on Electronics  Direct Student more of the
with the
job order or Components Laboratory following
client following:
Experience methods:
requirements  Manual  On-the-Job  Direct
2. Responsible  Variable DC Training observation of
person is power supply  Project Method application to
consulted for  Digital VOM tasks and
effective and  analog VOM questions related
proper work  dual trace to required
coordination triggered knowledge
3. Data oscilloscope  Demonstration
sheets/Applicatio  function with oral
n notes are questioning
generator
obtained and  Third party
 set of pliers
interpreted report
based on  set of screw  Written test
manufacturer’s drivers set of  Portfolio
specifications wrenches
4. Testing  Hand drills, Hack
criteria are saws tin snip
defined to ensure
hammer
that components
meet technical
 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)
and quality
requirements
5. Document and
communicate
testing criteria to
relevant
personnel

LO2. Plan an approach for component testing

Assessment
Assessment Criteria Contents Conditions Methodologies
Methods
 Various testing methods are 1.Plan an 1. The  Film Viewing  Competen
Identified based on types of Approach for students/tr  Individualize cy may be
electronic components Component ainees d Learning assessed
 Characteristics and Testing must be  Direct through
appropriateness of testing provided Student two or
methods to be used during with the Laboratory more of
development and on following: Experience the
completion is determined • Manual  On-the-Job following
 Testing methods are • Variable DC Training methods:
considered/selected in power  Project  Direct
relation to appropriate supply Method observatio
testing strategy • Digital n of
 Plan for testing components VOM applicatio
is developed at specified • analog n to tasks
points during development VOM and
and on completion • dual trace questions
 Required test & measuring triggered related to
instruments and tools are oscilloscop required
prepared and checked in e knowledg
accordance with established • function e
procedures generator  Demonstr
 Records system is • set of pliers ation with
established to document • set of oral
testing results, screw questionin
 including problems and faults drivers g
• set of  Third
wrenches party
• Hand drills, report
• Hack saws  Written
• tin snip test
• hammer  Portfolio

LO3. Test components

Assessment Criteria Contents Conditions Methodologies Assessment
Methods
1. Testing methods  Test 1. The  Film Viewing  Competency
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are applied to components students/trainees must  Individualized may be
ensure that be provided with the Learning assessed
products meet following:  Direct Student through two or
creative, production •Manual Laboratory more of the
and technical •Variable DC power Experience following
requirements supply  On-the-Job methods:
2. Problems and •Digital VOM Training  Direct
faults detected by •analog VOM  Project Method observation of
testing are recorded dual trace triggered application to
and remedial steps oscilloscope unction tasks and
taken in records generator questions
system is •set of pliers related to
documented •set of screw drivers required
3. Problems and •set of wrenches knowledge
faults detected •Hand drills,  Demonstration
during testing are •Hack saws with oral
resolved in •tin snip hammer questioning
accordance with  Third party
agreed project or report
industry practice  Written test
Evaluate final  Portfolio
products against the
previously
determined criteria
4. Testing process
is documented
and summarized
evaluation report
is submitted to
relevant personnel

LO4. Evaluate the testing process

Assessment Criteria Contents Conditions Methodologies Assessment
Methods
1. Testing  Evaluate the 1. The  Film Viewing  Competency
methods that Testing students/trainees  Individualized may be
 TESDA-OP-CO-01-F11
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were successful Process must be provided Learning assessed
and those that with the following:  Direct Student through two or
led to difficulties •Manual Laboratory more of the
are identified •Variable DC power Experience following
based on industry supply  On-the-Job methods:
standards •Digital VOManalog Training  Direct
2. Testing process VOM  Project Method observation of
and records system •dual trace triggered application to
are evaluated oscilloscope tasks and
based on standard function generator questions
procedures •set of pliers related to
3. Test •set of screw drivers required
results/findings are •set of wrenches knowledge
documented for •Hand drills,  Demonstration
subsequent •Hack saws with oral
components •tin snip questioning
testing. •hammer  Third party
report
 Written test
 Portfolio
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MODULES OF INSTRUCTION
CORE COMPETENCIES
COMPUTER SYSTEMS SERVICING NC II

UNIT OF COMPETENCY : INSTALL AND CONFIGURE COMPUTER SYSTEMS

MODULE TITLE : INSTALLING AND CONFIGURING COMPUTER SYSTEMS

MODULE DESCRIPTION : This unit covers the outcomes required in installing and
 TESDA-OP-CO-01-F11
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configuring desktop and workstation computers
systems. It consists of competencies to assemble
computer hardware, install operating system and
drivers for peripherals/devices, and install
application software as well as to conduct testing
and documentation.

NOMINAL DURATION : 40 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

This module the students/trainees will be able to:

LO1. Assemble computer hardware

LO2. Prepare installer
LO3. Install operating system and drivers for peripherals/ devices
LO4. Install application software
LO5. Conduct testing and documentation

LO1. Assemble computer hardware

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Unit assembly is  OH&S policies  The following  Lecture  The assessor
planned and and procedures resources may select
 Discussion
prepared to  Identify and MUST be any two of
ensure OH&S obtain materials provided:  Demonstration the
policies and necessary to  Tools and  Viewing following
procedures are complete the test multimedia assessment
followed in work instruments methods to
accordance with  Tools,  PC or objectively
systems equipment and workstation assess the
requirements testing devices  Computer candidate:
2. Materials  Assemble and peripherals/d  Practical
necessary to Computer evices Demonstrati
complete the work hardware  Appropriate on w/ oral
are identified and  Basic input- OS, drivers questioning
obtained in output and software  Interview
accordance with configuration applications/  Portfolio
established programs
procedures and Science
checked against  OH&S
systems policies and
requirements procedures
3. Tools, Technologies
equipment and  Establish
testing devices procedures
needed to carry of materials
 TESDA-OP-CO-01-F11
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out the installation  Tools,
work are obtained equipment
in accordance with and testing
established devices
procedures and  Computer
checked for hardware
correct operation Engineers
and safety  Basic-input-
output-
4. Computer
system
hardware is
(BIOS)
assembled in Mathematics
accordance with 
established
procedures and
systems
requirements
5. Basic-input-
output-system
(BIOS)
configuration is
performed in
accordance with
hardware
requirements.

LO2. Prepare installer

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Portable  Operating system  The following  Lecture  The assessor
bootable devices  Bootable media resources may select
 Discussion
are created in  Drivers/Device MUST be any two of
accordance with Driver provided:  Demonstration the
software  Application  Tools and  Viewing following
manufacturer software test multimedia assessment
instruction instruments methods to
2. Customized  PC or objectively
installers are Science workstation assess the
prepared in   Computer candidate:
accordance with Technologies peripherals/d  Practical
software  evices Demonstrati
utilization guide Engineers  Appropriate on w/ oral
and end user  OS, drivers questioning
agreement. Mathematics and software  Interview
3. Installation of  applications/  Portfolio
portable programs
applications are
carried out in
accordance with
software user
 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)
guide and
software
license

LO3. Install operating system and drivers for peripherals/ devices

Assessment Criteria Contents Conditions Methodologies Assessment
Methods
1. Operating system  OH&S policies  The  Lecture  The assessor
(OS) is installed in and procedures following may select
 Discussion
accordance with with end user resources any two of
established  Install MUST be  Demonstratio the following
installation operating provided: n assessment
procedures and to systems  Tools and  Viewing methods to
comply with end-user  Install test multimedia objectively
requirements Peripherals/de instruments assess the
2. vices  PC or candidate:
Peripherals/devices  Access and workstation  Practical
drivers are installed install OS and  Computer Demonstratio
and configured in drivers peripherals n w/ oral
accordance with  Perform on /devices questioning
manufacturer’s going checks of  Appropriat  Interview
instructions and/or OS the quality of e OS,  Portfolio
installation work drivers and
procedures. software
3. OS and drivers applications
updates/patches are Science /programs
accessed and installed 
in accordance with Technologies
manufacturer’s 
recommendations and Engineers
requirements 
4. On-going checks of Mathematics
the quality of the 
work are undertaken
in accordance with
established
procedures

LO4. Install application software

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Application  Install and  The  Lecture  The assessor
software are configure following may select
 Discussion
installed based on application resources any two of
software software MUST be  Demonstration the following
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installation  Install provided:  Viewing assessment
guides, end-user application  Tools and multimedia methods to
requirements and software to test objectively
software license customer/clie instruments assess the
agreement nts  PC or candidate:
2. Variation to requirements workstation  Practical
application  Access and  Computer Demonstratio
software install peripherals/ n w/ oral
installation is software devices questioning
carried out in updates  Appropriate  Interview
accordance to OS, drivers  Portfolio
customer/client and
requirements Science software
3. Software  applications/
updates are Technologies programs
accessed and 
installed in Engineers
accordance with 
manufacturer’s Mathematics
recommendations 
and requirements

LO5. Conduct testing and documentation

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Devices /  Test devices/ system 1. The  Lecture  The assessor
systems and/or and/or installation students/trainees may select any
 Discussion
installation is  Conduct stress test. must be provided two of the
tested to  Follow 5S and 3Rs with the  Demonstration following
determine according to following:  Viewing assessment
whether it environmental • Multi-Tester multimedia methods to
conforms to policies • Cable tester objectively
requirements  Prepare and forward • Manual assess the
2. Stress test is documentation to • Notebook and candidate:
conducted to appropriate pen  Practical
ensure reliability personnel • Computer Demonstration
of equipment in system w/ oral
accordance with • Mirror questioning
manufacturer’s • Flash light  Interview
instructions and  Portfolio
system
requirements Science
3. 5S and 3Rs are 
followed Technologies
according to 
environmental Engineers
policies 
4. Mathematics
Documentation 
 TESDA-OP-CO-01-F11
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in relation to the
test is forwarded
to appropriate
personnel and/or
authority in
accordance with
requirements

UNIT OF COMPETENCY : SET – UP COMPUTER NETWORKS

MODULE TITLE : SETTING – UP COMPUTER NETWORKS

MODULE DESCRIPTION : This unit covers the outcomes required in setting-up

computers networks for LANs and small-office home-office
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(SOHO) systems. It consists of competencies to install
network cables, set network configuration, set router/Wi-Fi/
wireless access point/repeater configuration as well as to
inspect and test the configured computer networks.

NOMINAL DURATION : 40 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

This module the students/trainees will be able to:

LO1. Install network cables

LO2. Set network configuration
LO3. Set router/Wi-Fi/ wireless access point/repeater configuration
LO4. Inspect and test the configured computer networks

LO1. Install network cables

Assessment Criteria Contents Conditions Methodologie Assessment
s Methods
1. Cable routes are  Computer  Protective  Lecture  The assessor
determined and Network  eyewear  Discussion may select any
planned in design/mater  Digital multi- meter  Demonstrati two of the
accordance with ials and on following
 Wire stripper with
network design and Network  Viewing assessment
actual installation tools, bolt cutter multimedia methods
site. equipment  Pliers (assorted)  to objectively
2. Network materials and testing  Screw drivers assess the
necessary to devices (assorted candidate:
complete the work  Appropriate  LAN Tester  Practical
are identified and Personal Demonstratio
 Crimping tools
obtained in Protective n w/ oral
accordance with Equipment  LAN Cable questioning
established and OH&S  Terminals cable  Interview
procedures and policies and raceway/duct  Third Party
checked against procedures  Fasteners terminal  Portfolio
systems  Network box
requirements cables and
3. Tools, equipment cable
and testing devices raceway
needed to carry out installation
the installation work
are obtained in
accordance with
established
procedures and Science
checked for correct 
operation and safety Technologies
4. Appropriate 
 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)
personal protective Engineers
equipment is used 
and OHS policies and Mathematics
procedures are 
followed
5. Copper cable
splicing is performed
based on Electronic
Industries
Alliance/Telecommun
ications Industry
Association (EIA/TIA)
standards
5. Network cables
and cable raceway
are installed in
accordance with
established
procedures and
installation
requirements
6. Installation work is
performed and is
checked to ensure
no unnecessary
damage has occurred
and complies with
requirements
7. OHS standards and
5S principles are
followed according to
enterprise
requirements
8. Excess
components and
materials are
disposed of based
on WEEE directives
and 3Rs waste
management
program.

LO2. Set network configuration

Assessment Criteria Contents Conditions Methodologies Assessment
Methods
1. Network  Network Cable  Lecture  The assessor
connectivity of each connectivity plan/procedural  Discussion may select any
terminal is checked in accordance manual  Demonstration two of the
 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)
in accordance with with design Race way  Viewing following
network design.  Network Cable tester multimedia assessment
2. Any fault or interface card Crimping tool methods
problem in the (NIC) settings Wire Stripper  to objectively
network system is Mask/Goggles assess the
diagnosed and Punch down tool candidate:
remedied in line Cable tie
Science  Practical
Patch panel
with the standard  Demonstration
Modular box
operating Technologies w/ oral
Rj45
procedures.  questioning
3. Network Engineers  Interview
interface card (NIC)   Third Party
settings are Mathematics  Portfolio
configured in 
accordance with
network design.
4. Communication
checking between
terminals are
carried out in
accordance with OS
network
configuration
guides
5. Unplanned
events or conditions
are responded to in
accordance with
established
procedures

LO3. Set router/Wi-Fi/ wireless access point/repeater configuration

Assessment Criteria Contents Conditions Methodologies Assessment
Methods
1. Client Device systems  Install and 1. The  Lecture  The assessor
settings are configured in configure students/trainees  Discussion may select any
accordance with router/Local must be provided  Demonstration two of the
manufacturers’ area with the following:  Viewing following
instructions and end- user network/wide • Computer system multimedia assessment
preferences area network • Router/Wireless methods
2. Local area network  Install and Access point/  to objectively
(LAN) port is configured in configure repeater assess the
accordance with wireless access • Switch/hub candidate:
manufacturers’ point • Ethernet cables  Practical
instructions and network • Internet Demonstration
design connection w/ oral
3. Wide area network Science questioning
(WAN) port is configured   Interview
in accordance with Technologies  Third Party
 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)
manufacturers’   Portfolio
instructions and network Engineers
design 
4. Wireless settings are Mathematics
configured in accordance 
manufacturers’
instructions, network
design and end-user
preferences
5.
Security/Firewall/Advanc
e settings are configured
in accordance with
manufacturers’
instructions and end- user
preferences

LO4. Inspect and test the configured computer networks

Assessment
Assessment Criteria Contents Conditions Methodologies
Methods
1. Final inspections  Computer 1. The  Lecture  The assessor
are undertaken to network students/trainees  Discussion may select
ensure that the operation must be provided  Demonstration any two of
configuration done on  Prepare and with the following:  Viewing the following
the computer conduct report • Manual multimedia assessment
networks conforms  Test SOHO • Cable tester methods
with the Network • Flashlight  to objectively
manufacturer’s  Test structured • Notebook and assess the
instruction/manual network setup pen candidate:
2. Computer networks  Network  Practical
are checked to ensure inspection Demonstratio
safe operation. procedures n w/ oral
3. Reports are questioning
prepared/completed  Interview
according to company Science  Third Party
requirements.   Portfolio
Technologies

Engineers

Mathematics

 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)
UNIT OF COMPETENCY : SET-UP COMPUTER SERVERS

MODULE TITLE : SETTING-UP COMPUTER SERVERS

MODULE DESCRIPTION : This unit covers the knowledge, skills and attitudes needed
to set-up computer servers for LANs and SOHO systems. It
consists of competencies to set-up user access and
configures network services as well as to perform testing,
documentation and pre-deployment procedures.

NOMINAL DURATION : 40 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

This module the students/trainees will be able to:

LO1. Set-up user access

LO2. Configure network services
LO3. Perform testing, documentation and pre- deployment procedures

LO1. Set-up user access

Assessment Contents Conditions Methodologi Assessment
Criteria es Methods
1. User folder is  Introduction to 1. The  Lecture  The assessor may
created in Server students/train  Discussion select any two of
accordance with  Active Directory ees must be  Demonstra the following
network operating  Creating OUs, provided with tion assessment
system (NOS) User and Group the following:  Viewing methods to
features  Join Domain • PC or multimedia objectively assess
2. User access level  Software workstation the candidate:
is configured based Deployment network and  Practical
on NOS features  Folder server Demonstration w/
and established Redirection • Network oral questioning
network access  Printer operating  Interview
policies/end-user Deployment system (NOS)  Portfolio
requirements.  Windows server • Network
3. Security check is back up printer
performed in • Tools and
accordance with Science test
established  instruments
network access Technologies • Appropriate
policies/end-user  software
requirements. Engineers applications/pr
 ogram s
Mathematics

 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)

LO2. Configure network services

Assessment Contents Conditions Methodolog Assessment
Criteria ies Methods
1. Normal  Install and 1. The  Lecture  The assessor
functions of server configure Dynamic students/trainees  Discussion may select any
are checked in Host Configuration must be provided  Demonstr two of the
Protocol with the ation following
accordance with
 Configure network following:  Viewing assessment
manufacturer’s
services  PC or workstation multimedi methods to
instructions  Install and network and a objectively
2. Required configure remote server assess the
modules /add- ons desktop  Network candidate:
are  Install and operating system  Practical
installed/updated configure remote (NOS) Demonstration
application  Network printer w/ oral
based on NOS
 Tools and test questioning
installation
instruments  Interview
procedures Science  Appropriate  Portfolio
3. Network  software
services to be Technologies applications/progr
configured are  ams
confirmed based Engineers

on user/system Mathematics
requirements 
4. Operation of
network services
are checked based
on user/system
requirements
5. Unplanned
events or
conditions are
responded to in
accordance with
established
procedures
 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)

LO3. Perform testing, documentation and pre- deployment procedures

Assessment Contents Conditions Methodologi Assessment

Criteria es Methods
1. Pre-deployment  Pre deployment The  Lecture  The assessor
procedures is procedures base students/trainee  Discussion may select any
undertaken based in enterprise s must be  Demonstra two of the
on enterprise policies and provided with tion following
policies and procedures the following:  Viewing assessment
procedures  Perform test of • PC or multimedia methods to
2. Operation and file and printer workstation objectively
security check are deployment network and assess the
undertaken based  Perform test and server candidate:
on end-user documentation • Network  Practical
requirements for server over all operating system Demonstration
3. Reports are functionality (NOS) w/ oral
prepared/complet  Perform test on • Network questioning
ed according to configured printer  Interview
enterprise policies network services • Tools and test  Portfolio
and procedures. instruments
Science • Appropriate
 software
Technologies applications/prog
 rams
Engineers

Mathematics


UNIT OF COMPETENCY : MAINTAIN AND REPAIR COMPUTER AND NETWORKS

MODULE TITLE : MAINTAINING AND REPAIRING COMPUTER AND

NETWORKS

MODULE DESCRIPTION : This unit covers the knowledge, skills and attitudes needed
to maintain and service computer systems and networks.

NOMINAL DURATION : 40 hours

QUALIFICATION LEVEL : NC II

SUMMARY OF LEARNING OUTCOMES:

This module the students/trainees will be able to:

 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)

LO1. Plan and prepare for maintenance and repair

LO2. Maintain computer systems and networks
LO3. Diagnose faults of computer systems and networks
LO4. Rectify/correct defects in computer systems and networks
LO5. Inspect and test the computer systems and networks

LO1. Plan and prepare for maintenance and repair

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
1. Maintenance  Plan and  The  Lecture  The assessor
and/or Diagnosis prepare for students/trainees  Discussion must select
of faults is maintenanc must be provided  Demonstration two of the
planned and with the  Viewing following
e
prepared in line following: multimedia assessment
with job  Hand tools  Tools and methods to
requirements. equipment materials objectively
2. Tools, testing  Computers and assess the
equipment and devices and peripherals candidate:
testing devices materials  Test instruments  Observation
needed for the and its uses  Materials with oral
maintenance are  PPE Questioning
 OHS policies
obtained and  Technical  Interview
checked for and  Portfolio
manuals
correct operation procedures
and safety  Computer
3. Materials systems and
necessary to networks
complete the
work are obtained
in accordance
with established
procedures and
checked against Science
job requirements. 
4. OHS policies Technologies
and procedures 
are followed in Engineers
line with job 
requirements. Mathematics
5. Computer 
systems and
networks for
maintenance are
checked against
job/service order
or instructions
and specifications.
 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)

LO2. Maintain computer systems and networks

Assessment Criteria Contents Conditions Methodologies Assessment
Methods
1. Appropriate  Use PPE 1. The  Lecture  The
personal protective  Maintain students/trainee  Discussion assessor
equipment is used computer systems s must be  Demonstratio must select
in line with standard  Set-up and provided with n two of the
procedures. maintenance of the following:  Viewing following
2. Normal function computer  Tools and multimedia assessment
of computer systems/ materials methods to
systems and hardware/softwar  Computers and objectively
networks are e peripherals assess the
checked in  Tools and  Test candidate:
accordance with equipment instruments  Observatio
manufacturer’s maintenance  Materials n with oral
instructions.  PPE Questionin
3.  Technical g
Scheduled/periodic Science manuals  Interview
maintenance is   Portfolio
performed in Technologies
accordance with 
manufacturer’s Engineers
requirements. 
4. Where necessary, Mathematics
needed 
repairs/replacement
s are made in
accordance with
established
procedures.
5. Unplanned events
or conditions are
responded to in
accordance with
established
procedures

LO3. Diagnose faults of computer systems and networks

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
 Appropriate  Techniques for 1. The  Lecture  The assessor
personal diagnosing students/trainees  Discussion must select
protective computer systems must be provided  Demonstration two of the
equipment is  Diagnose and with the  Viewing following
used in line with identify fault following: multimedia assessment
standard system and cable methods to
procedures.  Identifying • Hardware objectively
 Faults or common and software assess the
problems in the symptoms and tools and utilities candidate:
 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)
computer problems • Computers  Observation
systems and  Run diagnostic and peripherals with oral
networks are software • Test Questioning
diagnosed  Troubleshooting instruments  Interview
according to and isolating the • PPE  Portfolio
requirements problems • Technical
and in line with manuals
the standard Science
procedures. 
 Contingency Technologies
measures are 
managed and Engineers
implemented in 
accordance with Mathematics
established 
procedures
 Unplanned
events or
conditions are
responded to in
accordance with
established
procedures

LO4. Rectify/correct defects in computer systems and networks

Assessment Contents Conditions Methodologies Assessment
Criteria Methods
 Appropriate  Troubleshooting  The  Lecture  The assessor
personal hardware and students/trainees  Discussion must select
protective software must be provided  Demonstration two of the
equipment is  Network with the  Viewing following
used in line with troubleshooting following: multimedia assessment
standard  Beep codes  Tools and methods to
procedures. interpretation materials objectively
 Defective  Basic computer  Computers and assess the
components or system defects peripherals candidate:
parts are  Common  Test instruments  Observation
replaced or Network Errors  Materials with oral
corrected and solutions  PPE Questioning
without damage  Technical  Interview
to the Science manuals  Portfolio
surrounding 
environment or Technologies
services 
 Adjustments, if Engineers
necessary are 
made in Mathematics
accordance with 
established
 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)
procedures
 Unplanned
events or
conditions are
responded to in
accordance with
established
procedures.

LO5. Inspect and test the computer systems and networks

Assessment Assessment
Contents Conditions Methodologies
Criteria Methods
 Final inspections  The Essential  The  Lecture  The assessor
are undertaken computer tips & students/trainee  Discussion must select
to ensure that checklist for s must be  Demonstration two of the
the testing longer device provided with  Viewing following
conducted on life. the following: multimedia assessment
the device  5s Housekeeping  Tools and methods to
conforms with and 3r materials objectively
the  Waste electrical  Computers and assess the
manufacturer’s & electronic peripherals candidate:
instruction/man equipment  Test instruments  Observation
ual (WEEE)  Materials with oral
 Computer  Prepare and  PPE Questioning
systems and conduct test for  Technical  Interview
networks are final inspection manuals  Portfolio
checked/tested of computer
to ensure safe systems
operation. Prepare and
 OHS standards conduct test for
and 5S final inspection
principles are of computer
followed networks
according to Prepare and
enterprise conduct final
policies documentation
 Work site is
cleaned and Science
cleared of all 
debris and left Technologies
in safe condition 
in accordance Engineers
with company 
procedures Mathematics
 Excess 
components
and materials
are disposed of
based on WEEE
 TESDA-OP-CO-01-F11
(Rev. NO. 00-03/08/17)
directives and
3Rs waste
management
program.
 Report is
prepared and
completed
according to
company
requirements