SAP Signavio Process Transformation Suite

for Collaborative Data-Driven Performance Improvement

Chet Harter
SAP Business Process Intelligence CoE
February 2022

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You have the opportunity
to dramatically improve
HOW you shape the
future of your company.

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ CUSTOMER 2

Safeguarding Your S/4HANA Transformation

Company misalignment, conflicting priorities,

and personal biases…
…result in implementation delays, cost
overruns, and poor fit of the new enterprise
system.

SAP Signavio provides a collaborative change

management solution for:
• Aligning the organization to a common set
of objectives
• Focusing employees on the most significant
threats and opportunities with data-driven
insight
• Design of future agreed-upon business Our S/4HANA Implementation Team
processes prior to implementation

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5
Consumer product companies pursue 5 strategic priorities

Strategic view Value chain view

CEO CFO CTO/CDO CIO Head of innovation Head of manufacturing Head of supply chain Head of marketing Head of sales and service
• Growth and market share • New-product revenue • Total manufacturing cost • Cost due to stock-outs • Increased promotion • On-time delivery
• Shareholders and market • R&D cost • Manufacturing cycle time • Days in inventory effectiveness • Customer satisfaction
capitalization • Scrap value • Total logistics cost • Increased revenue from • Service delivery cost
• Sustainability and strategic longevity cross-sell and upsell

Enterprise transformation Product innovation Manufacturing Supply chain Marketing Sales and service

Creating exceptional
consumer experiences

Delivering valuable Core end-to-end processes

outcomes
Plan to
Meeting the needs of the Idea to market
produce
entire consumer journey

Competing as an Promote to Produce to

ecosystem cash deliver

Accelerating operational
responsiveness

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7
Managing Business Processes is an Essential Component of the Intelligent Enterprise

SAP Signavio SAP Signavio

Process Journey
Manager Modeler

SAP Signavio SAP Signavio

Process SAP Signavio
Process
Intelligence Process Governance
Collaboration
Hub

SAP SAP
Process Automation
Insights

8
SAP Signavio Process Transformation Suite – Enabling “Process-Orientation”

Process structure and consistency enable:

✓ Consistent and predictable performance
✓ Standardization and simplification
SAP Signavio SAP Signavio
✓ More effective improvement efforts
Process
Manager
Journey ✓ Ability to automate more effectively
Modeler
✓ Foundation for “Process Excellence” and
SAP Signavio SAP Signavio
“Continuous Improvement” programs
Process SAP Signavio
Process
Intelligence Process Governance
Collaboration
Hub

SAP SAP
Process Automation
Insights “If you can’t describe what you are
doing as a process, you don’t know
what you’re doing.”
(W. E. Deming – Pioneer of modern BPM concepts
and methods)

9
SAP Signavio Process Transformation Suite

Enterprise performance is the direct

result of the execution of business
SAP Signavio SAP Signavio processes capable of achieving
Process Journey
Manager Modeler enterprise objectives

SAP Signavio SAP Signavio

Process SAP Signavio
Process
Intelligence Process Governance
Collaboration
Hub SAP Signavio is an end-to-end solution
SAP SAP for managing business processes for
Process Automation
Insights enterprise transformation and
continuous improvement.

11
SAP Signavio Process Transformation Suite – Managing Enterprise Change

Supporting Enterprise Transformation

❑ Alignment to a common set of objectives
❑ Analysis and assessment of current processes
SAP Signavio
Process
SAP Signavio
Journey
❑ Collaborative design of future processes
Manager Modeler ❑ Establish standards for customer engagement
❑ Monitor process performance post go-live
SAP Signavio SAP Signavio
Process SAP Signavio
Process
Intelligence Process Governance
Collaboration
Hub Enabling Continuous Improvement
SAP
❑ Ongoing monitoring of performance
SAP
Process Automation ❑ Discovery of process improvement opportunities
Insights ❑ Automatic recommendations for improvement
❑ Collaborative design of improvements
❑ Access to repositories of prebuilt process components
❑ Connection to enterprise systems for fast improvements

12
SAP Signavio Process Transformation Suite – Suite Components

Design and evaluation of Establish customer engagement

process improvement options and correlate to process
execution and performance

SAP Signavio SAP Signavio

Process Journey
Manager Modeler
Automate collaborative
Deep analysis of mission
SAP Signavio workflows to facilitate rapid
critical processes SAP Signavio
SAP Signavio
Process
Intelligence Process
Process
Governance
process design, approvals,
Collaboration
Hub
and user acceptance
SAP SAP
Process Automation
Insights

Process assessment for Improve processes with

SAP ERP with improvement advanced technologies and
recommendations prebuilt process components

13
SAP Signavio Process Transformation Suite – Suite Components

Design and evaluation of Establish customer engagement

process improvement options and correlate to process
execution and performance

SAP Signavio SAP Signavio

Process Journey
Manager Modeler

SAP Signavio
SAP Signavio Journey Modeler
SAP Signavio
SAP Signavio Process Modeler Process SAP Signavio
Process
Intelligence Process Governance
Collaboration
Hub

SAP SAP
Process Automation
Insights

Process assessment for Improve processes with

SAP ERP with improvement advanced technologies and
recommendations prebuilt process components

SAP Process Insights SAP Process Automation

14
SAP Signavio Process Transformation Suite – SAP Process Insights

1. Correction Recommendations
2. Native S/4HANA functionality
3. SAP Process Automation (Workflow, RPA, LCNC)
4. Other BTP capabilities for process improvement and innovation
5. Other SAP applications

SAP Process Insights

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15
This slide covers the scope at release 1.3 in January 2022 : more content is planned to come

SAP Process Insights has an unrivaled and constantly growing

delivered content coverage.1

40+ 8 6
Process flows Lines of business End-to-end processes

Finance
80+ Lead to cash

Process Sourcing and procurement

performance Source to pay
indicators Sales
for:
15+ R&D/Engineering
Plan to fulfill

Correction
recommendations Supply chain
Plan to fulfill

550+ Manufacturing
Finance
Innovation Asset management
recommendations
Acquire to decommission
Service © INTERNAL | SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERVED .
16
1 Generally available for SAP ECC, SAP S/4HANA, and SAP S/4HANA Cloud, private edition.
SAP ECC – With BTP Adapted for “Live Processes” with SAP DPA
Which would you prefer? Analog and Reactive? Or Digital and Proactive?

SAP ECC ECC enabled for user interaction with BTP

▪ Access to tools ▪ Access to tools
▪ Awareness (alerts and analytics)
▪ Process automation
▪ Guided processes/procedures (in accordance with
company objectives)
▪ Internal and external collaboration
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Business Technology Platform
Digital Process Automation Example – Supply Chain application
Problem: Unordered materials are received into inventory, and then written off a few months
later. Current cost: $14.5M/year across 18 plants.

Automatic check
of ASN data
against material
requirements
X X
EDI Advanced Shipping SAP ERP: Inventory
SAP ERP: MIGO
Notification (ASN) E&O Write off
for ASN receipt

Excessive?
NO
YES
1. Intelligent RPA – Automatically initiate requirements check
2. Low code / no code – For special logic
Send back to supplier
3. Workflow – To route violations to the right person
Supplier Management

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Deliver Outcomes Faster by Relying on Pre-built Content
Start quickly and Choose from Bots, Live Process Content & Business Services

320+ 70+ 23
Pre-built bots in store Live process packages Business services
13 LoBs | 24 Industries

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SAP Work Zone – Improving Processes with Tailored User Experience
MY INBOX
Process workflow tasks that matter to you
within the integrated My Inbox application

SELF SERVICE INTRANET

Easy-to-manage, self-service for SEARCH
the entire organization Discover and find information with powerful
content and document indexing

EMPLOYEE-FOCUSED
Personalized and easy to use with INTEGRATE EXPERIENCE MANAGEMENT
role-based data
Engage, monitor and measure with
Qualtrics embedded within the experience
LAUNCHPAD
A centralized location for your SAP business
applications, data and processes KNOWLEDGE BASE
Create, retain and share knowledge
across the entire organization
COMMUNICATE AND ENGAGE
Self-sufficient, freeform layout and drag-and-
drop design to engage employees
SAP BUSINESS APPS
Quick access to SAP S/4HANA and
TEAM COLLABORATION other frequently used business apps
Self-service personal, project, topical,
departmental and community workspaces
UI INTEGRATION CARDS
Embed and display SAP and third-party
MOBILE READY business data from across your organization
Anytime, anywhere access with responsive
web and a dedicated mobile app
EXTEND AND DEVELOP
Extend with full IDE based on SAP Business
CREATE GUIDED WORKFLOW EXPERIENCES Application Studio
Use a template project to build guiding user
experiences on top of workflows
INTEGRATE CONVERSATIONAL AI
Develop and integrate chatbots
22
SAP Signavio Process Transformation Suite - Differentiators

End-to-End Business Process Customer Journey Mapping

Management Proactively model how you
Includes capabilities for all BPM plan to engage and interact
activities in a single integrated with customers and assess
package process performance and
achievement
Integration with SAP SAP Signavio
Process
SAP Signavio
Journey
Solution Manager and Best Manager Modeler

Practices Process Improvement

Share process models with SAP Signavio
Use SAP capabilities and
SAP Signavio
SolMan and optionally use Process SAP Signavio
Process
Process technologies to automate,
Intelligence Governance
Best Practices processes Collaboration streamline, and innovate new
Hub
processes
SAP SAP
Process Automation
Tailored Analytics and Insights Participation in Process
Diagnostics for SAP ERP Improvement
Data-driven discovery of process The easy-to-use collaborative user
improvement opportunities with experience of SAP Signavio
recommendations for SAP ERP facilitates and encourages
improvement with available participation across all leaders,
prebuilt components knowledge workers, and IT people

23
SAP Signavio Process Transformation Suite
Complementary to SAP Solution Manager*
Capabilities for Enterprise Transformation and for SAP Signavio Suite Solution Manager Comments
Continuous Improvement
Pre-Deployment Implementation Planning
Alignment on Enterprise performance Objectives 

Assessment of current “as is” processes 

User and IT collaboration for process 
harmonization/standardization
Modeling of “as is” and “to-be” processes   SolMan designed primarily for IT professionals
Performance simulation of process options 
Process model selection, approval, finalization 

System Implementation
Central repository of company process documentation   SolMan designed primarily for IT professionals
Discover applicable prebuilt process content 
Tailor process workflows and automations 
Roll out new and reengineered processes   This is the point of hand-off from BPI to SolMan
System Execution
Monitoring of technical performance / IT alerts  SolMan designed primarily for IT professionals
Monitoring of business process performance / user alerts 

Process improvement recommendations 

Monitoring of user compliance to approved processes 
Analysis of process variations / exceptions with value analysis 

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The Strategic Benefits of SAP Business Process Intelligence
Company Culture of Continuous Improvement
SAP Signavio enables a collaborative, continuous improvement environment where all employees are able and encouraged to
participate in the future of the enterprise.

Data-Driven Business Process Management

SAP Signavio combines time-tested practices in business process management with digital technologies to provide business
leaders with objective insights and quantifiable results.

Business Process Structure and Consistency

SAP Signavio provides the tools for establishing processes, measuring performance, and monitoring compliance to help ensure
achievement of goals and objectives.

Enterprise Resiliency
Proactively monitor and detect internal and external factors that signal a need for change, and better understand options for
adapting or disrupting.

Getting More Value from Your SAP Investments

SAP is always creating new software for SAP customers. SAP Signavio is the best way to stay informed about new capabilities
that specifically address a customer’s process improvement opportunities.

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ CUSTOMER 26

You have the opportunity
to dramatically improve
HOW you shape the
future of your company.

© 2022 SAP SE or an SAP affiliate company. All rights reserved. ǀ CUSTOMER 27

SAP Signavio Process Transformation Suite
for Collaborative Data-Driven Performance Improvement
Chet Harter
SAP Business Process Intelligence CoE
February 2022

© 2021 SAP SE or an SAP affiliate company. All rights reserved. ǀ CUSTOMER