Int J Consumer Studies - 2022 - Redine - Impulse Buying A Systematic Literature Review and Future Research Directions
Int J Consumer Studies - 2022 - Redine - Impulse Buying A Systematic Literature Review and Future Research Directions
Int J Consumer Studies - 2022 - Redine - Impulse Buying A Systematic Literature Review and Future Research Directions
DOI: 10.1111/ijcs.12862
REVIEW PAPER
1
Department of Marketing, Griffith Business
School, Gold Coast Campus, Griffith Abstract
University, Brisbane, Queensland, Australia
This paper performs a comprehensive analysis of academic research on impulse buying
2
Social Marketing @ Griffith, Griffith Business
School, Nathan Campus, Griffith University,
following a systematic literature review approach. Drawing on the TCCM framework
Brisbane, Queensland, Australia suggested by Paul and Rosado-Serrano, we synthesize the impulse buying literature and
Correspondence
develop a future research agenda. Accordingly, this review synthesizes impulse buying
Artem Redine, Department of Marketing, research in terms of theory development, context, characteristics, and methodologies to
Griffith Business School, Griffith University,
Brisbane, QLD 4222, Australia. examine the development of the literature over time. This systematic review shows that
Email: [email protected] impulse buying research is fragmented and still developing due to its transition from a
traditional retail environment into different online channels. Furthermore, this paper pro-
poses a conceptual framework based on the literature synthesis, presenting antecedents
and mediators of impulse buying behaviour. Finally, this review identifies overlooked
areas in impulse buying literature and provides insightful directions to advance research
in the domain. Overall, this research effort makes a significant contribution to consumer
behaviour literature, specifically to impulse buying literature.
KEYWORDS
electronic commerce, impulse buying, mobile commerce, social commerce, systematic literature
review, TCCM framework
This is an open access article under the terms of the Creative Commons Attribution License, which permits use, distribution and reproduction in any medium,
provided the original work is properly cited.
© 2022 The Authors. International Journal of Consumer Studies published by John Wiley & Sons Ltd.
$17.78 billion in annual profit for retailers, with consumers spending narrow scope and do not synthesize the impulse buying research in
on average $5400 per year on unplanned purchases (Tran, 2019). The terms of years of publication, commonly used theories, and con-
COVID-19 crisis has led to a surge in impulse shopping. Recent polls structs. For instance, the most recent systematic review written by
indicate that American consumers' average monthly spending on Mandolfo and Lamberti (2021) examined only research methods used
impulse purchases has increased by 18% since the beginning of the in the impulse buying domain. Hence, the existing systematic reviews
pandemic (Keenan, 2021; Li Cain, 2020). Despite the detrimental do not provide an up-to-date, state-of-the-art synthesis of the
effect of COVID-19 on the global economy, experts attribute 20% impulse buying literature. Thus, a lack of an up-to-date systematic lit-
of spending in the retail sector's sales to impulse purchases erature review on impulse buying warrants a need to systematically
(Repko, 2020). review the literature to provide a state-of-the-art synthesis of impulse
The above statistics suggest the increasing importance of impulse buying research.
buying in the global retail industry. Hence, the impulse buying phe- Therefore, this research aims to systematically review the impulse
nomenon has attracted interest from researchers, who have taken buying literature and identify gaps, opportunities, and future research
diverse perspectives on the subject and employed different conceptu- directions in this domain. This comprehensive analysis consolidates
alizations and methods. Although many studies have been conducted impulse buying research from a marketing perspective and includes its
on impulse buying, the literature on the topic is still highly fragmented newest branches, for example, mobile commerce and social com-
(Kimiagari & Malafe, 2021; Li et al., 2021). In particular, impulse buy- merce. This review has the following three research objectives. The
ing has been investigated by academics from different research disci- first objective is to synthesize the extant impulse buying literature and
plines, including marketing (Ampadu et al., 2022), information systems examine its development over time. The second objective is to pre-
(Zafar, Qiu, Li, et al., 2021), business and management (Ahmed sent a conceptual framework based on the literature synthesis. The
et al., 2020) and tourism (Li et al., 2021). Yet, the research findings are final objective is to provide avenues for future research on impulse
inconsistent and divided, preventing a complete understanding of fac- buying.
tors affecting impulse buying behaviour. This review has theoretical and practical significance.
Moreover, impulse buying researchers have employed a diverse Academically, first, it demonstrates the development of impulse
range of underpinning theories, indicating that theoretical perspec- buying literature over time, synthesizing the literature in terms of
tives in the domain are fragmented and still emerging. Therefore, a theories, countries, domains, journals, and methodologies. Second,
synthesis of theories and models used in impulse buying research will an integrated conceptual framework is proposed based on the lit-
benefit the literature and aid its progress. Finally, global technological erature synthesis, showing antecedents and mediators of impulse
and marketing innovations and trends resulted in the transition of buying behaviour. Finally, the systematic literature review iden-
impulse buying from a traditional in-store retail environment into dif- tifies overlooked areas in impulse buying research and provides
ferent online channels—electronic commerce, social commerce, and insightful directions to advance research in the domain. Practi-
mobile commerce. Consequently, the literature investigating impulse cally, this review provides implications for retailers, marketing
buying on these online platforms needs to be synthesized to deter- managers, and advertisers to effectively prompt impulse pur-
mine the future research trajectory. chases and adapt to recent trends and developments in the online
The fragmented state of impulse buying literature can be reme- retail industry.
died by a comprehensive discussion of research in this domain and an The remainder of this review is structured as follows. The next
analysis of its current dynamics. The research will benefit from a syn- section describes the methodology employed by this research effort.
thesis of factors affecting impulse buying, theoretical perspectives It is followed by the findings and discussion section, which presents
adopted in the literature, and sub-domains investigating impulse buy- the synthesis of impulse buying literature. Next, future research direc-
ing on different online platforms. Thus, a state-of-the-art synthesis of tions are provided, followed by theoretical and practical implications
impulse buying research is essential to assess the development of the and a conclusion.
literature and identify avenues for future research in the domain. Paul
and Criado (2020) suggest conducting a structured systematic litera-
ture review to consolidate expanding and dispersed knowledge in a 2 | METHODOLOGY
domain. Structured review synthesizes the literature in terms of theo-
ries, contexts, characteristics, and methods, providing concrete future 2.1 | Structure of the review
research suggestions to advance a field of research (Paul &
Criado, 2020). Therefore, the structured review approach is appropri- The purpose of a systematic literature review is to systematically syn-
ate for summarizing and systematically evaluating the research in the thesize the literature in a domain and propose future research direc-
impulse buying domain (Chan et al., 2017). tions based on the gaps identified in literature synthesis (Paul &
A few literature reviews have been written on impulse buying Criado, 2020). Our review synthesizes the impulse buying literature,
over the years. The two systematic reviews published in the domain identifies research gaps, and proposes future research directions fol-
(i.e., Mandolfo & Lamberti, 2021; Xiao & Nicholson, 2013) have a lowing the systematic literature review approach.
14706431, 2023, 1, Downloaded from https://onlinelibrary.wiley.com/doi/10.1111/ijcs.12862 by Cochrane Philippines, Wiley Online Library on [15/10/2023]. See the Terms and Conditions (https://onlinelibrary.wiley.com/terms-and-conditions) on Wiley Online Library for rules of use; OA articles are governed by the applicable Creative Commons License
REDINE ET AL. 5
Paul and Criado (2020) recognize three categories of systematic Nicholson, 2013). However, two out of the four systematic reviews
reviews: domain-based, theory-based, and method-based. This review (i.e., Abdelsalam et al., 2020; Chan et al., 2017) do not assess the
follows the domain-based approach, synthesizing and extending a entire volume of impulse buying literature but are limited to electronic
body of literature in one domain or topic area (Palmatier et al., 2018). commerce and social commerce contexts.
Most business and marketing reviews are domain-based (Paul & Accordingly, two systematic reviews have a main focus on impulse
Criado, 2020). Further, domain-based reviews can be bibliometric (Khan buying (i.e., Mandolfo & Lamberti, 2021; Xiao & Nicholson, 2013). How-
et al., 2020), framework-based (Paul & Benito, 2018), hybrid-narrative ever, these papers are limited in scope. For instance, Xiao and Nicholson
(Dabic et al., 2020), model/framework developing (Kannan, 2017), and (2013) systematically reviewed the literature to identify impulse buying
structured (Paul & Feliciano-Cestero, 2020). Structured reviews synthe- antecedents and consequences. Their study examined 183 peer-
size the literature based on “widely used methods, theories, constructs in reviewed journal articles published between 1940 and 2011 and is there-
the form of tables and figures” (Paul & Criado, 2020, p. 2). fore outdated. A significant number of studies have been published since
A structured systematic literature review technique is a reliable tool 2011, and impulse buying research has progressed much since then.
for synthesizing research, as it rigorously follows pre-set guidelines and Thus, it does not provide an up-to-date, state-of-the-art synthesis of
scientific methods which are reproducible and explicit (Gopalakrishnan & impulse buying literature.
Ganeshkumar, 2013; Paul & Criado, 2020). Moreover, a structured The systematic review by Mandolfo and Lamberti (2021) investi-
review is an effective method for examining the state of knowledge and gated only research methods used in impulse buying literature by exam-
identifying gaps in a research domain, allowing researchers to provide ining 54 journal articles published between 1982 and 2020. Although
future research directions (Gopalakrishnan & Ganeshkumar, 2013; Mandolfo and Lamberti (2021) conducted their review recently, they
Paul & Criado, 2020). Hence, a structured systematic review is an appro- have not provided a state-of-the-art synthesis of impulse buying litera-
priate technique for synthesizing the current state of research on impulse ture. In particular, their review synthesizes only methods used in the lit-
buying. This paper, thus, falls within the domain-based literature review erature. However, a structured systematic review also needs to
category and adopts a structured systematic literature review methodol- synthesize theories, constructs, and contexts used in the domain (Paul &
ogy (Paul & Criado, 2020). Rosado-Serrano, 2019). Thus, the extant structured reviews on impulse
buying have a limited scope and do not examine the development of the
impulse buying domain over the years, commonly used theories, and
2.2 | Topic selection constructs. Accordingly, an up-to-date structured systematic review on
impulse buying does not exist, resulting in an ambiguous state of
We adopt the structured systematic review method to review the research. Hence, a structured systematic review is needed to synthesize
extant literature on impulse buying. Topic selection is a crucial step in the literature on impulse buying.
writing an impactful literature review (Paul & Criado, 2020). Paul and
Criado (2020) advise that a systematic review on a selected topic
should not have been recently published unless it proposes new con- 2.3 | Search strategy
tributions or research agenda. Accordingly, a search via Google
Scholar identified 14 literature reviews in the impulse buying domain After choosing a topic, databases and keywords for the article search
(see Table 1). have to be selected. The following sections explain how we chose them.
Out of the 14 reviews listed in Table 1, six (i.e., Bhuvaneswari &
Krishnan, 2015; Kalla & Arora, 2011; Luniya & Verghese, 2015;
Mathur, 2019; Muruganantham & Bhakat, 2013; Saraswat & 2.3.1 | Database selection and article search
Prakash, 2013) are narrative literature reviews with a narrow scope.
For instance, the most recent narrative review by Mathur (2019) Following the structured review papers published in top-ranking journals
examined impulse buying definition and antecedents based on just (e.g., Bhattacharjee et al., 2022; Goyal & Kumar, 2021; Paul & Feliciano-
19 impulse buying studies. Further, four out of the 14 review papers Cestero, 2020) and SPAR-4-SLR guidelines (Paul et al., 2021), Web of
adopted a meta-analysis approach (i.e., Amos et al., 2014; Iyer Science and Scopus have been selected as online databases to search for
et al., 2020; Paul et al., 2022; Zhao et al., 2021). For example, Paul relevant articles. Additionally, we used Science Direct, ProQuest,
et al. (2022) conducted a meta-analysis of 33 empirical papers to iden- Springer, JSTOR, Emerald, Sage, Taylor & Francis, Gale Academic One-
tify common antecedents of consumers' buying urge. However, a File, EBSCO host and Google Scholar to cross-check and ensure no rele-
meta-analysis is a different method from a structured systematic vant research papers have been missed.
review. While both systematic review and meta-analysis examine a
volume of previous research, the former synthesizes previous findings
while the latter makes a statistical assessment of extant quantitative 2.3.2 | Keywords selection
studies (Pati & Lorusso, 2018; Paul & Criado, 2020; Piper, 2013). The
remaining four papers are systematic reviews (i.e., Abdelsalam This review followed the strategy suggested by Talwar et al. (2020)
et al., 2020; Chan et al., 2017; Mandolfo & Lamberti, 2021; Xiao & for identifying keywords for article search. Accordingly, as a first step,
14706431, 2023, 1, Downloaded from https://onlinelibrary.wiley.com/doi/10.1111/ijcs.12862 by Cochrane Philippines, Wiley Online Library on [15/10/2023]. See the Terms and Conditions (https://onlinelibrary.wiley.com/terms-and-conditions) on Wiley Online Library for rules of use; OA articles are governed by the applicable Creative Commons License
6 REDINE ET AL.
Literature Number of
review Types of papers papers
Author method Review focus considered for review included Year range
Kalla and Arora Narrative Impulse buying (definition and All scholarly work 31a 1959–2009
(2011) review antecedents)
Muruganantham Narrative Impulse buying (definition and All scholarly work 34 1950–2011
and Bhakat review antecedents)
(2013)
Saraswat and Narrative Impulse buying (antecedents) All scholarly work 14a 1950–2010b
Prakash (2013) review
Xiao and Nicholson Systematic Impulse buying (antecedents and Only peer-reviewed 183 1940–2011
(2013) review consequences) journal articles
Amos et al. (2014) Meta-analysis Impulse buying (antecedents) Peer-reviewed journal articles and 117 1978–2012
trade journal articles
Bhuvaneswari and Narrative Impulse buying (antecedents) All scholarly work 58a 1962–2014b
Krishnan (2015) review
Luniya and Narrative Impulse buying (antecedents) All scholarly work 17a 1962–2011
Verghese (2015) review
Chan et al. (2017) Systematic Impulse buying in e-commerce Only peer-reviewed journal articles 34 2002–2014
review (theories, methods, research
contexts, conceptual framework
development)
Mathur (2019) Narrative Impulse buying (definition and All scholarly work 19a 1950–2018
review antecedents)
Abdelsalam et al. Systematic Impulse buying in s-commerce Peer-reviewed journal articles and 24 2005–2019
(2020) review (methods, theories, common conference papers
constructs)
Iyer et al. (2020) Meta-analysis Impulse buying (antecedents and Scholarly work with empirical 186 1995–2016
mediators) results
Mandolfo and Systematic Impulse buying (research methods Articles from academic journals with 54 1982–2020
Lamberti (2021) review used) high ABS AJG 2018 ranking
Zhao et al. (2021) Meta-analysis Impulse buying in e-commerce (the Scholarly work with empirical 54 2006–2020
role of economic development) results
Paul et al. (2022) Meta-analysis Urge to buy (antecedents) Scholarly work with empirical 33 2009–2020
results
a
The authors did not provide information on the number of studies examined in their review. The number of papers is based on relevant references
provided in the authors' reference list.
b
The year range was identified based on the earliest and latest reference used in the literature review process.
a search was performed via the Google Scholar platform using 2.4 | Journal selection and inclusion/exclusion
“impulse buying” as a search word. Next, the papers within the first criteria
100 results were downloaded and screened. Their titles, abstracts and
keywords were assessed to generate a new list of keywords for this To select relevant academic articles for this review, inclusion and
review's literature search. exclusion criteria were outlined consistent with past research
Based on the screening results, it was found that the most fre- (Nanda & Banerjee, 2021; Paul & Rosado-Serrano, 2019). Accordingly,
quently used keywords in the papers' titles, abstracts and keyword an article eligible for this review should (1) be a scholarly work,
lists are ‘impulse buying’, ‘impulse purchasing’, ‘impulse shopping’, (2) be written in English, (3) be published in a peer-reviewed journal
‘impulsive buying’, ‘impulse purchase’ and ‘urge to buy impulsively’. and (4) have a focus on impulse buying. Additionally, to ensure the
Thus, these keywords were collected and used to search for relevant quality of the journals, consistent with previous systematic review
papers across all the databases1. Hence, any papers with these key- papers (Goyal & Kumar, 2021), the Australian Business Dean Coun-
words identified in the title, abstract or keyword list were included in cil (ABDC) journal quality list and impact factor in Journal Citation
this review with due consideration paid to the inclusion and exclusion Reports (JCR) were used as proxies. Accordingly, papers were con-
criteria explained in the next section. sidered for this review only if published in journals listed as A or A*
14706431, 2023, 1, Downloaded from https://onlinelibrary.wiley.com/doi/10.1111/ijcs.12862 by Cochrane Philippines, Wiley Online Library on [15/10/2023]. See the Terms and Conditions (https://onlinelibrary.wiley.com/terms-and-conditions) on Wiley Online Library for rules of use; OA articles are governed by the applicable Creative Commons License
REDINE ET AL. 7
the emergence of research in this domain. Such an upsurge in publi- of one or above) were grouped based on their aim, scope and main field
cations can be attributed to an increased interest in using techno- of research stated on their websites. As presented in Table 2b,
logical tools for marketing purposes, for example, augmented 100 impulse buying papers have been published in ‘Marketing’ journals
reality (Chen, Ruangsri, et al., 2021). Further, due to the COVID-19 (around 54.6% of impulse buying papers), 49 in ‘Information systems’
outbreak and internationally imposed lockdowns, online impulse journals (26.8% of impulse buying papers), 12 in ‘Business and Manage-
buying increased across several product categories, for example, ment’ journals (6.6% of impulse buying papers), and 22 in other journals
fitness products, generating new research outputs (Chiu (12% of impulse buying papers).
et al., 2021). Overall, the continuous exponential growth of impulse
buying literature suggests an increased number of research streams
available in this research domain. 3.3 | Authorship
Next, the most cited contemporary impulse buying research was exam-
3.2 | Journals of publication ined. Accordingly, Table 3 highlights the 10 most cited articles published
in the impulse buying domain between 2015 and 2021. The article by
As the next step of this synthesis, journals that published impulse buy- Xiang et al. (2016) has the highest citations, that is, 350. A study by Chan
ing papers were examined. Table 2a presents the 70 high-quality jour- et al. (2017) is the second most cited (274 citations) recent article in this
nals2 that published impulse buying research. Journal of Retailing and domain, followed by Chen et al. (2016) article (234 citations). In terms of
Consumer Services has published the highest number of papers on yearly citations, the article by Zheng et al. (2019) tops the list with
impulse buying, that is, 20 articles, and accounts for 11% of total 73 citations per year, closely followed by Xiang et al. (2016) article with
research done in the domain. International Journal of Information Man- 70 citations per year. Considering both the total number of citations and
agement (eight articles) and Journal of Business Research (eight articles) the average citation rate, the article by Xiang et al. (2016) can be consid-
are the journal outlets with the second and third largest number of ered the most influential study in contemporary impulse buying research.
publications.
Further, this review categorized the 70 journals that published
impulse buying research into their respective research fields. The 3.4 | Methodological perspectives
field-specific classification (e.g., 1503—‘Business & Management’,
1505—‘Marketing’ and 0806—‘Information systems’ journals) was 3.4.1 | Research setting
derived using the 2019 ABDC journal quality list, which ranks journals
and groups them into respective research fields. Journals absent from Next, this systematic review synthesizes the countries where the aca-
the ABDC listing (journals not listed in ABDC but with an impact factor demic studies were carried out. Only empirical papers were
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REDINE ET AL. 9
considered for this research setting analysis where the data (i.e., sam- 3.5 | Theoretical perspectives
ple) were drawn from a country. Eleven empirical studies were con-
ducted in multiple countries, usually to examine cultural differences This review also synthesized the theories and models used in impulse
(Cakanlar & Nguyen, 2019; Chen, Min, & Xu, 2021) or to understand buying research. Table 6 presents these theoretical perspectives. A
global trends (De Vries & Fennis, 2019). Hence, these papers large proportion of impulse buying articles adopted the Stimulus-
accounted for multiple countries where the data were collected. Out Organism-Response framework (28 studies). The Big Five Model (six
of the 183 scholarly articles considered for this review, 17 were con- studies), Hofstede's cultural dimensions theory (five studies), Regula-
ceptual papers, leaving 166 empirical papers available for this synthe- tory focus theory (five studies), Construal level theory (three studies),
sis. Table 4 presents the 33 countries where empirical research on Latent state–trait theory (three studies) and Flow theory (two studies)
impulse buying was conducted. The highest number of studies was have also been used in multiple studies. Table 6 demonstrates the
carried out in the United States (46 studies), followed by China diverse range of theoretical perspectives used in impulse buying
(28 studies) and Taiwan (21 studies). research which possibly indicates that theoretical perspectives for
impulse buying research are still emerging and progressing. A brief
articulation of the repeatedly used theoretical perspectives follows.
3.4.2 | Research design and data collection
Table 5 presents the research methods used in impulse buying litera- 3.5.1 | Stimulus-Organism-Response framework
ture. Most studies in the domain adopted either survey-based
(121 papers) or experimental (44 papers) design. There were a few Proposed by Mehrabian and Russell (1974) and extended by Jacoby
qualitative (four papers) and mixed-method (five papers) based papers (2002), Stimulus-Organism-Response (S-O-R) framework posits that
on impulse buying. While nine conceptual papers have been published an environmental cue (stimulus) can influence the internal state of an
in this domain, only five review papers have been written on impulse individual (organism) and result in a behaviour (response). Researchers
buying. The recent reviews examine impulse buying in electronic com- employed the S-O-R framework for impulse buying research in both
merce (Chan et al., 2017) and social commerce (Abdelsalam offline (Hashmi et al., 2020) and online (Ampadu et al., 2022;
et al., 2020) niches, as well as research methods used in impulse buy- Djafarova & Bowes, 2021) contexts. Drawing on the S-O-R frame-
ing research (Mandolfo & Lamberti, 2021). Three meta-analyses have work, Hashmi et al. (2020) found that store elements, as external stim-
also been published (Amos et al., 2014; Iyer et al., 2020; Zhao uli, trigger hedonic emotions of pleasure and arousal in a consumer,
et al., 2021). which act as an organism, and trigger impulse buying behaviour- a
The current review also synthesizes the data collection tech- response.
niques used in impulse buying research. In terms of data collection
methods, Table 5 depicts that of the survey-based studies, 58 studies
employed online methods and 58 studies employed offline methods, 3.5.2 | The Big Five Model
while five studies used both. The number of survey-based studies that
employed offline and online methods is the same (58 online and Also known as the Five Factors Model, The Big Five Model (BFM) pro-
58 offline survey-based studies), indicating that both methods are poses five distinct personality dimensions: agreeableness, conscien-
equally preferred for survey-based studies. Experimental studies in tiousness, extraversion, neuroticism and openness to experience
the impulse buying domain were mainly conducted offline (38 articles), (McCrae & John, 1992). According to the BFM, all individuals possess
with just six studies using online data collection methods. The prefer- the above characteristics but score higher or lower along the contin-
ence for offline experiments might be explained by the fact that uum for each trait (Leong et al., 2017). Drawing on the BFM,
researchers traditionally use laboratory settings to administer experi- researchers found that consumers who are low in conscientiousness
ments. However, an online method has been used in recent papers to and high in extraversion are prone to impulse buying (Badgaiyan &
study impulse buying in electronic commerce and social commerce Verma, 2014; Thompson & Prendergast, 2015). Furthermore, high
contexts. neuroticism and openness to experience traits also characterize impul-
Next, this review considered the sample used for impulse buying sive shoppers (Miao et al., 2019; Olsen et al., 2016).
research. Impulse buying studies have used either general consumers
or students as their sample unit. Non-student samples are more com-
monly used for survey-based research (91 papers). Only 30 survey- 3.5.3 | Hofstede's cultural dimensions theory
based studies used student samples. For experimental studies, student
samples are more commonly used (30 papers) than consumer samples Developed by Hofstede et al. (2005), the cultural dimensions theory
(14 papers). Researchers are inclined to use student samples in experi- posits that national culture shapes the values of its members and guides
mental studies because student samples are easily accessible for individuals' behaviour. Four dimensions of cultural differences have been
laboratory-based experiments. established: Power distance, Uncertainty avoidance, Individualism/
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10 REDINE ET AL.
TABLE 2 (a) Journals and number of publications and (b) domains of journals that published impulse buying studies
(a)
Number WoS/
of ABDC Impact SSCI Scopus
Journal name papers Articles rank factor indexed indexed
1 Journal of Retailing and 20 Kacen et al. (2012); Amos et al. (2014); Badgaiyan A 4.219 ✓ ✓
Consumer Services and Verma (2014); Badgaiyan and Verma (2015);
Ozer and Gultekin (2015); Darrat et al. (2016);
Mittal et al. (2016); Bellini et al. (2017);
Sundström et al. (2019); Dhandra (2020); Farah
and Ramadan (2020); Bandyopadhyay et al.
(2021); Chen, Kassas, and Gao (2021); Djafarova
and Bowes (2021); Katakam et al. (2021);
Kimiagari and Malafe (2021); Liang et al. (2021);
Parsad et al. (2021); Yang et al. (2021); Ampadu
et al. (2022)
2 International Journal of 8 Lo et al. (2016); Wu et al. (2016); Xiang et al. A* 8.210 ✓ ✓
Information Management (2016); Setyani et al. (2019); Zheng et al. (2019);
Vazquez et al. (2020); Wu et al. (2020); Zhang
et al. (2021)
3 Journal of Business Research 8 Weinberg and Gottwald (1982); Jones et al. (2003); A 4.874 ✓ ✓
Peck and Childers (2006); Lee and Kacen (2008);
Sharma et al. (2010a); Punj (2011); Park et al.
(2012); Huang (2016)
4 Information & Management 6 Hostler et al. (2011); Verhagen and van Dolen A* 5.155 ✓ -
(2011); Chan et al. (2017); Vonkeman et al.
(2017); Chen, Lu, et al. (2019); Wu et al. (2021)
5 International Journal of Retail 6 Chang et al. (2014); Dhaundiyal and Coughlan A 2.454 ✓ -
& Distribution Management (2016); Muratore (2016); Atulkar and Kesari
(2018); Bellini and Aiolfi (2019); Hashmi et al.
(2020)
6 Journal of Consumer 6 Shukla and Banerjee (2014); Chen and Wang A 1.708 ✓ ✓
Behaviour (2016); Czarnecka et al. (2020); Spiteri Cornish
(2020); Chiu et al. (2021); Ramadan et al. (2021)
7 Asia Pacific Journal of 5 Akram, Hui, Khan, et al. (2018); Miao et al. (2019); A 2.511 ✓ ✓
Marketing and Logistics Nghia et al. (2021); Rao and Ko (2021); Zafar,
Qiu, Shahzad, et al. (2021)
8 Computers in Human Behavior 5 Chang and Tseng (2014); Chang (2017); Leong A 5.003 ✓ ✓
et al. (2018); Liu et al. (2019); Zafar, Qiu,
Shahzad, et al. (2021)
9 Frontiers in Psychology 5 Cai et al. (2021); Huang and Cai (2021); Mandolfo - 2.988 ✓ ✓
and Lamberti (2021); Rodrigues et al. (2021); Sun
et al. (2021)
10 Internet Research 5 Shen and Khalifa (2012); Leong et al. (2017); Zhang A 4.708 ✓ ✓
et al. (2018); Chen, Ku, and Yeh (2019); Zafar
et al. (2020)
11 Journal of Consumer Research 5 Rook (1987); Rook and Fisher (1995); Baumeister A* 6.207 ✓ ✓
(2002); Vohs and Faber (2007); Stilley et al.
(2010)
12 Journal of Consumer 4 Hausman (2000); Silvera et al. (2008); Hultén and A - - ✓
Marketing Vanyushyn (2011); Cakanlar and Nguyen (2019)
13 Journal of Economic 4 Dittmar et al. (1995); Wood (1998); Yi and A 1.718 ✓ ✓
Psychology Baumgartner (2011); Bossuyt et al. (2017)
14 Journal of Marketing 4 Clover (1950); West (1951); Stern (1962); Kollat A* 5.266 ✓ ✓
and Willett (1969)
15 Journal of Marketing Research 4 Kollat and Willett (1967); Pollay (1968); Willett and A* 4.626 ✓ ✓
Kollat (1968); Zhang et al. (2010)
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REDINE ET AL. 11
TABLE 2 (Continued)
(a)
Number WoS/
of ABDC Impact SSCI Scopus
Journal name papers Articles rank factor indexed indexed
16 Journal of Retailing 4 Dantoni and Shenson (1973); Prasad (1975); Cobb A* 5.873 ✓ ✓
and Hoyer (1986); Beatty and Ferrell (1998)
17 Personality and Individual 4 Lucas and Koff (2014); Thompson and Prendergast A 2.310 ✓ ✓
Differences (2015); Lucas and Koff (2017); Park and Dhandra
(2017)
18 Psychology & Marketing 4 Spears (2006); Hubert et al. (2013); Olsen et al. A 2.370 ✓ -
(2016); Fenton-O'Creevy et al. (2018)
19 Behaviour & Information 3 Lin and Lo (2016); Chen, Kassas, and Gao (2021); - 1.781 ✓ -
Technology Lim and Kim (2021)
20 European Journal of Marketing 3 Mohan et al. (2013); Sharma et al. (2014b); A* 2.135 ✓ ✓
Thürmer et al. (2020)
21 Industrial Management & Data 3 Xu et al. (2020); Zhu et al. (2020); Chen, Min, and A 3.329 ✓ -
Systems Xu (2021)
22 Marketing Intelligence & 3 Watkins (1984); Bandyopadhyay (2016); Togawa A 2.164 ✓ -
Planning et al. (2019)
23 Marketing Letters 3 Sultan et al. (2012); Massara et al. (2014); Grigsby A 1.277 ✓ ✓
et al. (2021)
24 Decision Support Systems 2 Liu et al. (2013); Chen et al. (2016) A* 4.721 ✓ ✓
25 Electronic Commerce Research 2 Floh and Madlberger (2013); Drossos et al. (2014) C 3.824 ✓ ✓
and Applications
26 Journal of Advertising 2 Bellenger et al. (1978); Agee and Martin (2001) A 2.169 ✓ ✓
Research
27 Journal of Ambient Intelligence 2 Lin et al. (2018); Chen et al. (2020) - 4.594 ✓ ✓
and Humanized Computing
28 Journal of Brand Management 2 Yu and Bastin (2010); Badgaiyan et al. (2017) A 1.795 ✓ ✓
29 Journal of Consumer 2 Kacen and Lee (2002); Luo (2005) A* 2.958 ✓ ✓
Psychology
30 Journal of Electronic 2 Liao et al. (2016); Zhao et al. (2019) B 1.875 ✓ ✓
Commerce Research
31 Journal of Fashion Marketing 2 Park et al. (2006); Dawson and Kim (2010) B 1.706 ✓ ✓
and Management
32 Journal of Marketing 2 Sharma et al. (2010a); Barakat (2019) A 1.719 ✓ ✓
Management
33 Journal of Product and Brand 2 Harmancioglu et al. (2009); Tifferet and Herstein - 1.832 ✓ ✓
Management (2012)
34 Journal of the Academy of 2 Sharma et al. (2014a); Iyer et al. (2020) A* 7.959 ✓ ✓
Marketing Science
35 Journal of Theoretical and 2 Chen, Xie, et al. (2021); Luo et al. (2021) B 3.049 ✓ ✓
Applied Electronic
Commerce Research
36 Journal of Travel and Tourism 2 Chih et al. (2012); Sohn and Lee (2017) - 4.097 ✓ ✓
Marketing
37 Sustainability (Switzerland) 2 Akram, Hui, Khan, et al. (2018); Gong et al. (2020) - 2.576 ✓ ✓
38 Annals of Tourism Research 1 Li et al. (2021) A* 9.011 ✓ ✓
39 Electronic Commerce Research 1 Jeffrey and Hodge (2007) A 2.507 ✓ ✓
40 European Journal of 1 Verplanken and Herabadi (2001) A 3.910 ✓ ✓
Personality
41 Global Business Review 1 Kalla and Arora (2011) C - - ✓
42 IEEE Access 1 Abdelsalam et al. (2020) - 3.745 ✓ ✓
(Continues)
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12 REDINE ET AL.
TABLE 2 (Continued)
(a)
Number WoS/
of ABDC Impact SSCI Scopus
Journal name papers Articles rank factor indexed indexed
43 Information Systems Frontiers 1 Zhao et al. (2021) A 6.191 ✓ ✓
44 Information Systems 1 Lim et al. (2017) B 1.556 ✓ ✓
Management
45 Information Systems Research 1 Parboteeah et al. (2009) A* 3.585 ✓ ✓
46 International Journal of 1 Liao et al. (2009) A 1.538 ✓ ✓
Consumer Studies
47 International Journal of 1 Chung et al. (2017) A 5.667 ✓ ✓
Contemporary Hospitality
Management
48 International Journal of 1 Xiao and Nicholson (2013) A 8.631 ✓ ✓
Management Reviews
49 International Marketing 1 De Vries and Fennis (2019) A 2.907 ✓ ✓
Review
50 Journal of Air Transport 1 Lee et al. (2021) B 4.134 ✓ ✓
Management
51 Journal of Applied Social 1 Cheng et al. (2013) B 1.537 ✓ ✓
Psychology
52 Journal of Competitiveness 1 Ahmed et al. (2020) - 3.649 ✓ -
53 Journal of Consumer Policy 1 Verplanken and Sato (2011) C - - ✓
54 Journal of Hospitality and 1 Miao (2011) A 3.816 - ✓
Tourism Research
55 Journal of Hospitality and 1 Rezaei et al. (2016) B 2.796 ✓ ✓
Tourism Technology
56 Journal of Hospitality 1 Yi and Jai (2020) A 4.489 ✓ ✓
Marketing and Management
57 Journal of Information 1 Adelaar et al. (2003) A* 3.625 ✓ ✓
Technology
58 Journal of International 1 Mai et al. (2003) A 4.575 ✓ ✓
Marketing
59 Journal of Macromarketing 1 Olsen et al. (2021) A 4.596 ✓ ✓
60 Journal of Organizational 1 Ju and Ahn (2016) A 1.150 ✓ ✓
Computing and Electronic
Commerce
61 Journal of Research in 1 Styvén et al. (2017) B 2.540 ✓ ✓
Interactive Marketing
62 Journal of Services Marketing 1 Mattila and Wirtz (2008) A 3.195 ✓ ✓
63 Journal of Sport Management 1 Kwon and Armstrong (2006) A 2.359 ✓ ✓
64 Journal of the Association for 1 Wells et al. (2011) A* 2.957 ✓ ✓
Information Systems
65 Personal and Ubiquitous 1 Zhang et al. (2020) A 2.000 ✓ ✓
Computing
66 PLOS ONE 1 Krishna et al. (2021) - 3.240 ✓ ✓
67 Service Business 1 Ku and Chen (2020) - 2.169 ✓ ✓
68 Social Psychological and 1 Büttner et al. (2014) B 4.380 ✓ ✓
Personality Science
69 Telematics and Informatics 1 Chen and Yao (2018) C 4.139 ✓ ✓
70 Total Quality Management 1 Wu and Lee (2016) C 2.922 ✓ ✓
and Business Excellence
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REDINE ET AL. 13
TABLE 2 (Continued)
(b)
Collectivism and Masculinity/Femininity (Hofstede et al., 2005). Con- Fennis, 2019; Vonkeman et al., 2017). Accordingly, Liberman et al.
sumer research consistently shows that culture strongly influences an (2007) introduced the construal level theory (CLT), proposing that
individual's normative evaluation of a shopping situation, which in turn great psychological distance between an object and an individual leads
can prompt or prevent impulse buying behaviour (Cakanlar & to an abstract perception (high-level construal) of that object. Con-
Nguyen, 2019; Czarnecka et al., 2020). versely, the proximal psychological distance between an object and an
individual leads to a more concrete perception (low-level construal) of
that object (Liberman et al., 2007). Drawing on the CLT, Vonkeman
3.5.4 | Regulatory focus theory et al. (2017) found that website cues can simulate a real shopping situ-
ation through their interactivity and vividness, decreasing the con-
Higgins (1997) proposed regulatory focus theory (RFT) as a new goal- strual level, triggering an affective state in a consumer, and resulting in
pursuit theory, positing that people engage in approach or avoidance an impulsive urge.
behaviour based on their self-regulatory orientation: either promotion-
focused or prevention-focused. Promotion-focused individuals are driven
by positive outcomes, seeking achievement and growth, while 3.5.6 | Latent state–trait theory
prevention-focused individuals look for security and focus on avoiding
adverse outcomes (Higgins, 1997; Verplanken & Sato, 2011). Drawing The latent state–trait (LST) theory articulates that human behaviour is
on the RFT, Lin et al. (2018) found that promotion focus induces impulse determined by environmental characteristics (states), individual factors
buying and leads to post-purchase satisfaction, while prevention focus (traits) and interaction between these variables (Steyer et al., 1999). LST
hinders impulse buying behaviour. has been utilized in impulse buying research, including electronic com-
merce (Wells et al., 2011) and social commerce (Chen et al., 2016; Zafar,
Qiu, Li, et al., 2021) contexts. Drawing on the LST, Wells et al. (2011)
3.5.5 | Construal level theory have shown that website quality (i.e., environmental characteristic) with
the moderating effect of consumer impulsiveness (i.e., individual trait)
Research shows that the psychological distance between a consumer trigger impulse buying. Similarly, Chen et al. (2016) uncovered that the
and a product determines impulse buying behaviour (De Vries & interaction between information quality of advertising and the number
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14 REDINE ET AL.
Note: Literature reviews and conceptual papers are excluded from this list.
of likes (i.e., environmental characteristics), as well as consumer impul- shopping enjoyment as a major construct facilitating the buying pro-
siveness (i.e., an individual trait), positively influence impulse buying cess. Drawing on the flow theory, Huang (2016) reported that when
behaviour. consumers enjoy browsing a shopping website, they can experience
positive emotions and time distortion, leading to increased exposure
to marketing stimuli and impulse buying.
3.5.7 | Flow theory
Flow theory posits that an individual engaged in an activity can enter 3.6 | Frequently used variables
a flow state, making the person experience positive emotions of great
enjoyment and reduced self-consciousness (Csikszentmihalyi & The second objective of this systematic review is to develop a con-
Csikzentmihaly, 1990; Jackson & Marsh, 1996). Koufaris (2002) ceptual model depicting the antecedents and mediators of impulse
applied flow theory to online consumer behaviour and suggested buying behaviour. Accordingly, Table 7 presents the synthesis of the
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REDINE ET AL. 15
Sample type
Research methods
Survey # Student Non-student
Online 58 Wells et al. (2011); Büttner et al. (2014); Lucas and Koff Verhagen and van Dolen (2011); Yi and Baumgartner
(2014); Thompson and Prendergast (2015); Darrat et al. (2011); Chih et al. (2012); Floh and Madlberger (2013);
(2016); Lo et al. (2016); Chang (2017); Lim et al. (2017); Badgaiyan and Verma (2014); Huang (2016); Ju and Ahn
Liu et al. (2019); Lucas and Koff (2017); Wu et al. (2020); (2016); Olsen et al. (2016); Rezaei et al. (2016); Wu et al.
Lim and Kim (2021) (2016); Xiang et al. (2016); Chung et al. (2017); Leong
et al. (2017); Chen and Yao (2018); Fenton-O'Creevy
et al. (2018); Lin et al. (2018); Zhang et al. (2018); Chen,
Ku, and Yeh (2019); Chen, Lu, et al. (2019); Setyani et al.
(2019); Togawa et al. (2019); Zhao et al. (2019); Zheng
et al. (2019); Chen et al. (2020); Czarnecka et al. (2020);
Farah and Ramadan (2020); Vazquez et al. (2020); Wu
et al. (2020); Xu et al. (2020); Yi and Jai (2020); Zafar
et al. (2020); Zhu et al. (2020); Chen, Xie, et al. (2021);
Chen, Kassas, and Gao (2021); Chiu et al. (2021);
Kimiagari and Malafe (2021); Lee et al. (2021); Luo et al.
(2021); Nghia et al. (2021); Olsen et al. (2021); Ramadan
et al. (2021); Rao and Ko (2021); Yang et al. (2021);
Zafar, Qiu, Li, et al. (2021); Zhao et al. (2021); Ampadu
et al. (2022)
Offline 58 Watkins (1984); Rook (1987); Rook and Fisher (1995); Clover (1950); West (1951); Prasad (1975); Cobb and
Verplanken and Herabadi (2001); Kacen and Lee (2002); Hoyer (1986); Beatty and Ferrell (1998); Wood (1998);
Kwon and Armstrong (2006); Lee and Kacen (2008); Agee and Martin (2001); Jones et al. (2003); Peck and
Park et al. (2006); Silvera et al. (2008); Zhang et al. Childers (2006); Mattila and Wirtz (2008); Harmancioglu
(2010); Park et al. (2012); Tifferet and Herstein (2012); et al. (2009); Sharma et al. (2010a); Sharma et al.
Liu et al. (2013); Sharma et al. (2014b); Badgaiyan et al. (2010b); Stilley et al. (2010); Hultén and Vanyushyn
(2017); Park and Dhandra (2017); Dhandra (2020); Cai (2011); Mohan et al. (2013); Chang et al. (2014); Shukla
et al. (2021) and Banerjee (2014); Badgaiyan and Verma (2015); Ozer
and Gultekin (2015); Bandyopadhyay (2016);
Dhaundiyal and Coughlan (2016); Mittal et al. (2016);
Muratore (2016); Wu and Lee (2016); Bellini et al.
(2017); Styvén et al. (2017); Sohn and Lee (2017);
Atulkar and Kesari (2018); Leong et al. (2018); Barakat
(2019); Bellini and Aiolfi (2019); Miao et al. (2019);
Hashmi et al. (2020); Ku and Chen (2020);
Bandyopadhyay et al. (2021); Katakam et al. (2021);
Liang et al. (2021); Nghia et al. (2021); Parsad et al.
(2021)
Online and offline 5 - Akram, Hui, Khan, et al. (2018); Akram, Hui, Kaleem Khan,
et al. (2018); Cakanlar and Nguyen (2019); Ahmed et al.
(2020); Zafar, Qiu, Shahzad, et al. (2021)
Experiment 44 Student Non-student
Online experiment 6 Massara et al. (2014); De Vries and Fennis (2019); Zhang Jeffrey and Hodge (2007); Chen et al. (2016); Chen and
et al. (2020) Wang (2016)
Offline experiment 38 Verplanken and Herabadi (2001); Adelaar et al. (2003); Luo Kollat and Willett (1967); Weinberg and Gottwald (1982);
(2005); Spears (2006); Vohs and Faber (2007); Liao et al. Peck and Childers (2006); Miao (2011); Kacen et al.
(2009); Parboteeah et al. (2009); Zhang et al. (2010); (2012); Hubert et al. (2013); Drossos et al. (2014); Ju
Hostler et al. (2011); Wells et al. (2011); Shen and and Ahn (2016); Bossuyt et al. (2017); Togawa et al.
Khalifa (2012); Sultan et al. (2012); Cheng et al. (2013); (2019); Huang and Cai (2021)
Büttner et al. (2014); Chang and Tseng (2014); Sharma
et al. (2014a); Liao et al. (2016); Lin and Lo (2016);
Vonkeman et al. (2017); Thürmer et al. (2020); Spiteri
Cornish (2020); Chen, Ruangsri, et al. (2021); Grigsby
et al. (2021); Krishna et al. (2021); Li et al. (2021); Sun
et al. (2021); Wu et al. (2021)
Qualitative 4 Bellenger et al. (1978); Sundström et al. (2019); Chen, Min,
and Xu (2021); Djafarova and Bowes (2021)
Mixed methods 5 Dittmar et al. (1995); Dawson and Kim (2010); Yu and Hausman (2000); Mai et al. (2003)
Bastin (2010)
(Continues)
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16 REDINE ET AL.
TABLE 5 (Continued)
Sample type
Research methods
Survey # Student Non-student
Literature reviews 5 Kalla and Arora (2011); Xiao and Nicholson (2013); Chan et al. (2017); Abdelsalam et al. (2020); Mandolfo and Lamberti
(2021)
Meta-analyses 3 Amos et al. (2014); Iyer et al. (2020); Zhao et al. (2021)
Conceptual papers 9 Stern (1962); Pollay (1968); Willett and Kollat (1968); Kollat and Willett (1969); Dantoni and Shenson (1973); Baumeister
(2002); Punj (2011); Verplanken and Sato (2011); Rodrigues et al. (2021)
Note: Eight papers have been listed twice in the table as they used multiple studies and different quantitative methods (i.e., both survey and experiment).
widely used constructs in the impulse buying literature. The literature and focus on long-term goals (De Ridder & Gillebaart, 2017). Con-
suggests five broad categories of impulse buying antecedents: sumers who possess low self-control are more likely to buy on
consumer-related factors (Miao et al., 2019; Nghia et al., 2021), socio- impulse when shopping (Sun et al., 2021; Xu et al., 2020).
demographic factors (Cakanlar & Nguyen, 2019; Zafar et al., 2020), Consumer resources are significant predictors of impulse buying
marketing mix variables (Bandyopadhyay et al., 2021; Wu et al., 2021; (Atulkar & Kesari, 2018; Krishna et al., 2021). A shopping trip budget
Zafar, Qiu, Li, et al., 2021), store-related factors (Hashmi et al., 2020; determines a consumer's buying power, and a larger budget can trig-
Katakam et al., 2021) and online peer influence (Xu et al., 2020; Zafar, ger positive emotions resulting in impulse buying (Badgaiyan &
Qiu, Li, et al., 2021). The relationship between these predictors and Verma, 2015; Chang et al., 2014). Thus, consumers with extra money
impulse buying behaviour can be mediated by emotional responses, to spend are more likely to experience positive affect and make impul-
such as affect (Bandyopadhyay et al., 2021; Vonkeman et al., 2017), sive purchases (Beatty & Ferrell, 1998; Chang et al., 2014).
arousal (Chen, Ruangsri, et al., 2021; Wu et al., 2021), enjoyment
(Zhang et al., 2020; Zhang et al., 2021), flow experience (Zhu Sociodemographic factors
et al., 2020) and pleasure (Hashmi et al., 2020); as well as pre- Demographic variables are also prominent impulse buying predictors
purchase considerations, that is, urge to buy impulsively (Yi & ingrained in the literature. Age is shown to have a negative effect on
Jai, 2020; Zafar et al., 2020). Further discussion of the abovemen- impulse buying, with older consumers less likely to buy impulsively
tioned constructs follows. (Dhaundiyal & Coughlan, 2016; Djafarova & Bowes, 2021). Research
also shows that gender influences impulse buying, with female shop-
pers more likely to buy impulsively (Atulkar & Kesari, 2018; Silvera
3.6.1 | Antecedents of impulse buying et al., 2008). Further, marital status, individual and family income,
consumers' education and parental education predict impulse buying
Consumer-related factors behaviour (Badgaiyan & Verma, 2015; Leong et al., 2018).
Three consumer-related factors derived from impulse buying litera- Culture also influences impulse buying tendencies of the popula-
ture act as antecedents of impulse buying behaviour: consumer char- tion (e.g., ethnic group) and those of an individual (Chen, Min, &
acteristics (Miao et al., 2019; Parsad et al., 2021), self-control (Nghia Xu, 2021; Kacen & Lee, 2002). Thus, researchers have investigated
et al., 2021; Sun et al., 2021) and consumer resources (Atulkar & the role of Hofstede's cultural dimensions in this context. For exam-
Kesari, 2018; Krishna et al., 2021). These variables are further ple, research shows that collectivist consumers are likely to purchase
explained below. on impulse when shopping with their important others (Kacen &
Research links impulse buying proclivity to several consumer Lee, 2002; Lee & Kacen, 2008). Individualism facilitates impulse buy-
traits. The key consumer characteristics are personality traits. ing in some cultural contexts (e.g., Vietnam) while it has no significant
Researchers have employed the Big Five Model to examine the effect in other cultural contexts (Miao et al., 2019).
effects of personality traits on impulse buying behaviour. They found Normative and interpersonal influences strongly affect impulse
that neuroticism, extraversion, openness to experience and low con- buying behaviour (Katakam et al., 2021; Peck & Childers, 2006). Nor-
scientiousness predict impulse buying (Leong et al., 2017; Miao mative influence refers to social norms which set behavioural expecta-
et al., 2019; Olsen et al., 2016; Thompson & Prendergast, 2015). Fur- tions for an individual to follow (Rook & Fisher, 1995). A positive
thermore, consumers' traits of materialism (Atulkar & Kesari, 2018) normative evaluation can increase buying impulsiveness by prompting
and emotional intelligence (Park & Dhandra, 2017) strongly predict positive affect in a consumer (Chih et al., 2012; Miao, 2011). For
buying impulsiveness. example, consumers who consider the internet an appropriate
Self-control is another consumer-related factor affecting impulse medium for fashion shopping are more likely to make online impulse
buying. A common cause of impulsive purchasing is a consumer's purchases (Styvén et al., 2017). The presence of other people in the
inability to resist buying temptation or exercise self-control shopping environment further influences an individual's impulse buy-
(Baumeister, 2002). Self-control allows individuals to resist impulses ing behaviour (Katakam et al., 2021). The presence of family members,
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REDINE ET AL. 17
(Continues)
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18 REDINE ET AL.
TABLE 6 (Continued)
peers, or a companion of the opposite gender in a shopping group, task-relevant and mood-relevant cues to consumers (Parboteeah
and friendly store staff, positively influence impulse buying et al., 2009). Task-relevant cues of navigability, ease of use and infor-
(Badgaiyan & Verma, 2015; Cheng et al., 2013). mation fit-to-task influence impulse buying (Kimiagari &
Malafe, 2021; Xiang et al., 2016). Mood-relevant cues make the pro-
Marketing mix cess of browsing enjoyable for consumers (Parboteeah et al., 2009).
Product-related factors (i.e., product type, features, packaging, and For instance, the visual appeal of a website and high-tempo music can
price) are among the major predictors of impulse buying behaviour trigger impulse purchases by stimulating shoppers' pleasure and
(Kacen et al., 2012). Products can either be hedonic and offer an arousal during browsing (Chen et al., 2020; Zhang et al., 2020).
enjoyable experience or utilitarian, providing functional benefits
(Chen & Wang, 2016; Okada, 2005). Hedonic products are more likely Online peer influence
to be bought on impulse (Chen & Wang, 2016; Kacen et al., 2012). Online reviews can trigger impulse buying urges during browsing
Thus, researchers have established product attributes (Atulkar & (Ampadu et al., 2022; Chen, Lu, et al., 2019). They also increase posi-
Kesari, 2018; Park et al., 2012), attractive packaging (Hubert tive affect, enticing impulse buying if the review is of good quality,
et al., 2013), and low price (Kacen et al., 2012; Kimiagari & that is, highly useful to a consumer and originating from a credible
Malafe, 2021) as significant impulse buying antecedents. source (Xu et al., 2020). In particular, online reviews with a strong
Retailers can also attract consumer attention and instigate hedonic message are more effective in triggering impulse buying than
impulse buying behaviour by running sales promotion activities those that emphasize utilitarian information (Zafar, Qiu, Shahzad,
(Bandyopadhyay et al., 2021; Miao et al., 2019). Sales promotions pro- et al., 2021; Zhang et al., 2018).
vide utilitarian (money-saving) or hedonic (entertainment) benefits to While browsing social commerce platforms, consumers are likely
consumers, with the combination of the two having the strongest to encounter and interact with various social cues and engage in
effect on impulse buying (Lo et al., 2016). Promotions that provide impulse buying as a result (Kimiagari & Malafe, 2021; Zafar
immediate rewards to shoppers are especially effective in inciting et al., 2020). Posts and comments on social media make shoppers feel
impulse buying (Liao et al., 2009; Luo et al., 2021). For instance, price connected to an online community activating emotions of pleasure
discounts and reductions speed up consumer decision-making and and arousal and leading to impulse buying (Chang, 2017; Ju &
prompt impulse purchases (Chen & Wang, 2016). Research also shows Ahn, 2016; Zhao et al., 2019). Furthermore, digital celebrities'
that free shipping (Dawson & Kim, 2010), cash refund promotions endorsements on social media can induce impulse buying among
(Chen & Wang, 2016), bundle offers (Zafar, Qiu, Li, et al., 2021) and young adults during hedonic browsing (Chen, Kassas, & Gao, 2021;
added donations (Jeffrey & Hodge, 2007) can effectively stimulate Vazquez et al., 2020; Zafar, Qiu, Shahzad, et al., 2021).
impulse buying behaviour.
Control
Independent variables Mediators Moderators Dependent variables variables
REDINE ET AL.
Study SC SET VAP SPS IBT WQ PR BFT C PU SE PT HWB UBI AR A FE SCL NE IB OIB UBI PPS Age Gen
Akram, Hui, Kaleem ✓ ✓ ✓
Khan, et al. (2018)
Akram, Hui, Khan, et al. ✓ ✓
(2018)
Atulkar and Kesari ✓ ✓ ✓ ✓
(2018)
Badgaiyan and Verma ✓ ✓ ✓ ✓ ✓
(2014)
Badgaiyan and Verma ✓ ✓ ✓ ✓ ✓ ✓
(2015)
Bandyopadhyay et al. ✓ ✓ ✓ ✓
(2021)
Bandyopadhyay (2016) ✓ ✓
Beatty and Ferrell (1998) ✓ ✓ ✓ ✓ ✓
Bellini et al. (2017) ✓ ✓ ✓ ✓
Cakanlar and Nguyen ✓ ✓ ✓ ✓
(2019)
Chang (2017) ✓
Chen and Wang (2016) ✓ ✓ ✓
Chen and Yao (2018) ✓ ✓ ✓ ✓ ✓
Chen et al. (2020) ✓ ✓ ✓
Cobb and Hoyer (1986) ✓ ✓
Dawson and Kim (2010) ✓ ✓
Dittmar et al. (1995) ✓ ✓
Drossos et al. (2014) ✓ ✓
Fenton-O'Creevy et al. ✓ ✓
(2018)
Floh and Madlberger ✓ ✓ ✓
(2013)
Hashmi et al. (2020) ✓ ✓ ✓
Kacen and Lee (2002) ✓ ✓ ✓
Kacen et al. (2012) ✓
Kimiagari and Malafe ✓ ✓ ✓ ✓
(2021)
19
(Continues)
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(Continued)
20
TABLE 7
Control
Independent variables Mediators Moderators Dependent variables variables
Study SC SET VAP SPS IBT WQ PR BFT C PU SE PT HWB UBI AR A FE SCL NE IB OIB UBI PPS Age Gen
Ku and Chen (2020) ✓ ✓ ✓
Kwon and Armstrong ✓ ✓ ✓
(2006)
Leong et al. (2017) ✓ ✓ ✓
Leong et al. (2018) ✓ ✓
Liao et al. (2009) ✓ ✓
Liao et al. (2016) ✓ ✓ ✓
Lim et al. (2017) ✓ ✓ ✓ ✓
Lin and Lo (2016) ✓ ✓ ✓
Lin et al. (2018) ✓ ✓
Liu et al. (2013) ✓ ✓ ✓ ✓
Liu et al. (2019) ✓ ✓ ✓ ✓
Lo et al. (2016) ✓ ✓
Lucas and Koff (2017) ✓ ✓
Miao et al. (2019) ✓ ✓ ✓ ✓
Mohan et al. (2013) ✓ ✓ ✓ ✓ ✓ ✓
Olsen et al. (2016) ✓ ✓
Ozer and Gultekin ✓ ✓ ✓
(2015)
Parboteeah et al. (2009) ✓ ✓
Park et al. (2012) ✓ ✓ ✓
Peck and Childers (2006) ✓ ✓ ✓
Rezaei et al. (2016) ✓ ✓ ✓
Rook and Fisher (1995) ✓ ✓ ✓
Setyani et al. (2019) ✓ ✓ ✓
Sharma et al. (2010a) ✓ ✓ ✓
Sharma et al. (2010b) ✓ ✓
Shukla and Banerjee ✓ ✓ ✓ ✓
(2014)
Styvén et al. (2017) ✓ ✓ ✓
Thompson and ✓ ✓ ✓ ✓
Prendergast (2015)
REDINE ET AL.
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TABLE 7 (Continued)
Control
Independent variables Mediators Moderators Dependent variables variables
REDINE ET AL.
Study SC SET VAP SPS IBT WQ PR BFT C PU SE PT HWB UBI AR A FE SCL NE IB OIB UBI PPS Age Gen
Vazquez et al. (2020) ✓ ✓
Verhagen and van Dolen ✓ ✓ ✓ ✓
(2011)
Vonkeman et al. (2017) ✓ ✓ ✓
Wells et al. (2011) ✓ ✓ ✓
Wood (1998) ✓ ✓ ✓
Wu et al. (2016) ✓ ✓ ✓ ✓
Wu et al. (2021) ✓ ✓ ✓
Wu et al. (2020) ✓ ✓ ✓ ✓
Xiang et al. (2016) ✓ ✓ ✓ ✓
Xu et al. (2020) ✓ ✓ ✓
Yi and Jai (2020) ✓ ✓ ✓
Zafar et al. (2020) ✓ ✓ ✓
Zafar, Qiu, Li, et al. ✓ ✓
(2021)
Zafar, Qiu, Shahzad, ✓ ✓ ✓
et al. (2021)
Zhang et al. (2010) ✓ ✓
Zhang et al. (2020) ✓ ✓ ✓
Zheng et al. (2019) ✓ ✓ ✓
Zhu et al. (2020) ✓
Total 6 6 7 11 22 13 6 5 4 3 3 3 5 5 4 6 3 4 4 39 10 21 4 9 10
Abbreviations: A, affect; AR, arousal; BFT, big five personality traits; C, collectivism; FE, flow experience; Gen, gender; HWD, hedonic web browsing; IB, Impulse buying behaviour; IBT, impulse buying tendency;
NE, normative evaluation; OIB, online impulse buying behaviour; PU, perceived usefulness; PR, price; PPS, post-purchase satisfaction; PT, product type; SPS, sales promotion stimuli; SC, scarcity; SCL, self-
control; SET, Shopping Enjoyment Tendency; SE, store environment; UBI, urge to buy impulsively; VAP, visual appeal; WQ, website quality.
21
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22 REDINE ET AL.
effects of various sets of previously described antecedents on impulse consumers. The 12 variables from the five groups of antecedents have
buying (Atulkar & Kesari, 2018; Floh & Madlberger, 2013). been identified as predictors of impulse buying. Second, the middle part
of the framework depicts mediator variables widely used in the impulse
Pre-purchase stage buying domain. The mediators include five emotional responses, that is,
Before making an impulse purchase, consumers experience an urge to arousal, enjoyment, pleasantness, affect and flow experience. The emo-
buy impulsively (Bandyopadhyay et al., 2021; Beatty & Ferrell, 1998). tional responses mediate the relationship between impulse buying ante-
Hence, researchers have used impulsive urge as a proxy measure of cedents and an urge to buy impulsively, which consumers experience in
the actual impulse buying behaviour (e.g., Vonkeman et al., 2017; the final pre-purchase stage. The urge to buy impulsively is considered a
Yang et al., 2021). However, empirical research shows that impulsive final mediator in the impulse buying domain. Urge to buy impulsively
urge does not guarantee a purchase but rather acts as a precursor and mediates the relationship between emotional responses and impulse
a mediating variable for the final impulse purchase (Huang, 2016; buying in both online and offline contexts.
Mohan et al., 2013; Yi & Jai, 2020).
largely ignored for decades. In the early 2000s, marketing and techno- environment. Online impulse buying gained the attention of researchers
logical innovations increased the incidence of impulse buying leading due to its differences from traditional impulse buying (Jeffrey &
to the re-emergence of interest in this research area. Hashmi et al. Hodge, 2007). This research domain can be divided into three sub-
(2020) conducted a recent study on impulse buying in the traditional domains, that is, e-commerce, s-commerce and m-commerce.
retailing domain showing that store environment and hedonic shop-
ping motives significantly influence shopping enjoyment and pleasure E-commerce
and stimulate impulse buying. Global e-commerce sales exceeded US$ 4.28 trillion in 2020
(Chevalier, 2021). Approximately 40% of purchases in this sector are
impulsive (Stern, 2021). Furthermore, it is estimated that 80% of millen-
3.8.2 | Online retailing-based impulse buying nials regularly purchase impulsively from web stores (Johnson, 2018).
Impulse buying in e-commerce is the most studied sub-domain of online
The emergence of the internet and digital technologies led to a new impulse buying (30 studies). Adelaar et al. (2003) conducted a pioneer
domain of impulse buying research: impulse buying in an online retail study on impulse buying in an e-commerce context, investigating how
different online media formats affect consumer emotions and impulse
buying intention. A recent study in this sub-domain examined the effect
of online personalized recommendations on online impulse buying
(Ampadu et al., 2022).
S-commerce
Retailers actively use social media platforms for their marketing activities.
For instance, 86.3% of businesses employ Facebook to conduct market-
ing activities (Guttman, 2020). Retailing on social networking sites is
known as “social commerce” (s-commerce). S-commerce experiences
FIGURE 4 Domains in impulse buying research rapid growth, with US sales in this sector increasing by 34.8% in 2021,
Traditional Clover (1950); Prasad (1975); Bellenger et al. (1978); Cobb and Hoyer (1986); Beatty and Ferrell (1998); Mattila and Wirtz (2008);
retailing Sharma et al. (2010a); Sharma et al. (2010b); Kacen et al. (2012); Mohan et al. (2013); Badgaiyan and Verma (2014); Chang et al.
(2014); Sharma et al. (2014a); Shukla and Banerjee (2014); Badgaiyan and Verma (2015); Ozer and Gultekin (2015); Darrat et al.
(2016); Dhaundiyal and Coughlan (2016); Mittal et al. (2016); Muratore (2016); Wu and Lee (2016); Bellini et al. (2017); Bossuyt et al.
(2017); Atulkar and Kesari (2018); Dhandra (2020); Hashmi et al. (2020); Bandyopadhyay et al. (2021); Chen, Kassas, and Gao (2021);
Grigsby et al. (2021); Katakam et al. (2021); Krishna et al. (2021); Lee et al. (2021); Li et al. (2021); Liang et al. (2021); Sun et al. (2021)
Online E-commerce S-commerce M-commerce General
retailing Adelaar et al. (2003); Jeffrey Chen et al. (2016); Huang Drossos et al. (2014); Chen Kacen and Lee (2002);
and Hodge (2007); (2016); Ju and Ahn (2016); and Yao (2018); Zheng et al. Dawson and Kim (2010);
Parboteeah et al. (2009); Xiang et al. (2016); Chung (2019); Bellini and Aiolfi Chih et al. (2012); Chen and
Hostler et al. (2011); et al. (2017); Akram, Hui, (2019); Ku and Chen (2020); Wang (2016); Lin and Lo
Verhagen and van Dolen Khan, et al. (2018); Chen, Lu, Vazquez et al. (2020); Zhang (2016); Rezaei et al. (2016);
(2011); Wells et al. (2011); et al. (2019); Setyani et al. et al. (2020); Chen, Ruangsri, Styvén et al. (2017); Akram,
Park et al. (2012); Shen and (2019); Abdelsalam et al. et al. (2021); Chen, Xie, et al. Hui, Khan, et al. (2018); Lin
Khalifa (2012); Floh and (2020); Vazquez et al. (2021); Chen, Min, and Xu et al. (2018); Chen, Ku, and
Madlberger (2013); Liu et al. (2020); Xu et al. (2020); (2021); Djafarova and Yeh (2019); Sundström et al.
(2013); Chang and Tseng Zafar et al. (2020); Kimiagari Bowes (2021); Rao and Ko (2019); Cai et al. (2021);
(2014); Liao et al. (2016); Lo and Malafe (2021); Zafar, (2021); Yang et al. (2021) Nghia et al. (2021); Olsen
et al. (2016); Wu et al. Qiu, Li, et al. (2021); Zafar, et al. (2021); Parsad et al.
(2016); Chang (2017); Lim Qiu, Shahzad, et al. (2021) (2021)
et al. (2017); Vonkeman
et al. (2017); Zhang et al.
(2018); Zhao et al. (2019);
Chen et al. (2020); Farah
and Ramadan (2020); Zhu
et al. (2020); Chiu et al.
(2021); Huang and Cai
(2021); Lim and Kim (2021);
Luo et al. (2021); Ramadan
et al. (2021); Wu et al.
(2021); Zhang et al. (2021);
Ampadu et al. (2022)
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24 REDINE ET AL.
Theory development • Cue utilization theory can be applied to examine the interaction of extrinsic and intrinsic cues as antecedents of impulse
buying.
• Competitive arousal model can be employed to examine the mediating role of arousal in the impulse buying behaviour of
consumers competing with other shoppers for time and quantity restricted deals.
Context • Future researchers should examine impulse buying in various developed and developing countries for better
generalizability of findings.
• More studies need to investigate impulse buying in social commerce and mobile commerce contexts.
Characteristics • Only a few specific sales promotion tactics employed in e-commerce have been tested in impulse buying research.
Therefore, researchers need to examine whether prominent online sales tactics, such as flash sales and limited-edition
products, stimulate impulse buying.
• Future researchers need to examine how the absence of negative online reviews and average star ratings affect impulse
buying.
• Future research needs to examine whether specific negative emotional responses, for example, stress, anxiety and feeling
of uncertainty, act as mediators in the impulse buying process.
• More studies on the long-term consequences of impulse buying are needed. Future researchers can investigate the effect
of hedonically rewarding online impulse purchases on the subjective wellbeing of consumers over time.
Methods • Qualitative studies can explore novel factors that lead to impulse buying in the social commerce context.
• Mixed-method design is recommended for future impulse buying studies. A combination of qualitative and quantitative
research should identify impulse buying antecedents in social commerce and validate the effects of these antecedents on
impulse buying.
the interaction of extrinsic and intrinsic cues as antecedents of impulse Miao et al., 2019). However, only a few sales tactics employed in e-
buying can be examined using the underpinnings of cue utilization theory. commerce have been tested in impulse buying research. In particular,
The competitive arousal model is another promising theoretical Lo et al. (2016) found that several online sales techniques (i.e., buy-
approach that can be applied to impulse buying research. This theoretical one-get-one-free, group buying, limited time offers and limited quan-
perspective originates from a study investigating overspending in live auc- tities) influence impulse buying. Similarly, Zafar, Qiu, Li, et al. (2021)
tions (Ku et al., 2005). According to the theory, perceived rivalry, social examined the role of online bundle offers in driving impulse buying.
facilitation, time pressure and uniqueness of being first fuel auction Nonetheless, some prominent sales tactics used in e-commerce have
participants' competitive arousal and impair their decision-making never been studied in the impulse buying domain. For example, the
(Ku et al., 2005). Promotional messages emphasizing the scarcity of an role of scarcity promotions used by online retailers has barely been
offer may have a similar effect on consumers, leading to increased covered. Examples of such scarcity promotional techniques that can
impulse buying (Wu et al., 2021). For example, when retailers highlight be examined in the online impulse buying context include flash sales
supply scarcity, they might trigger competitive arousal in shoppers and with countdown timers and limited-edition products. Tactics that
stimulate impulse purchases. The literature synthesis shows that arousal incorporate time-limited free shipping (e.g., next-day delivery for pur-
is among the prominent mediators of impulse buying (Chen, Ruangsri, chase within a particular time frame) and guaranteed free returns also
et al., 2021; Hashmi et al., 2020; Wu et al., 2021). Therefore, the applica- warrant investigation. Examining the above tactics and other online
tion of competitive arousal theory could cast light on the role of emo- promotion techniques would provide practical guidance to marketers
tional responses in impulse buying behaviour. and e-retailers to trigger impulse purchases.
Impulse buying studies were conducted in 33 different countries. Of all With the emergence of social commerce, online social influence
the empirical papers, 28% collected the data in the United States, 17% in started shaping consumer behaviour and decision-making. Yet, con-
China and 13% in Taiwan. Hence, a larger portion (i.e., 58%) of the sumers' online reviews posted on retailers' websites and social media
empirical literature on the impulse buying domain is based on the data platforms, as an online peer influence tool, have not been sufficiently
collected from participants in these three countries, placing the generaliz- examined in the impulse buying context. The literature briefly covered
ability of the results under question. Therefore, future research should digital celebrities (Chen, Xie, et al., 2021; Zafar et al., 2020) and the
examine impulse buying in other developed and developing countries number of likes (Chen et al., 2016), yet many other aspects of online
lacking representation in impulse buying literature. Furthermore, most social influence remain open for examination. For instance, the influ-
studies investigated impulse buying in e-commerce and traditional retail ence of the presence of negative and positive reviews and online rat-
settings. Therefore, research should examine impulse buying behaviour ings (e.g., average star rating) on impulse buying warrants
in emerging areas, such as social commerce and mobile commerce. Thus, investigation. Furthermore, hedonic and utilitarian values provided to
future research should focus on the above contexts. shoppers by online reviews are likely to predict impulse buying. Addi-
tionally, the credibility (i.e., authenticity) of reviews potentially deter-
mined by the presence or absence of negative reviews might incite
4.3 | Characteristics impulse purchases. Overall, online peer influence presents a promising
area for future impulse buying research.
The literature review shows that researchers primarily examined pro-
motional and website stimuli, personality traits and cultural factors as
antecedents of impulse buying. Hence, future research can examine 4.3.3 | Impulse buying and negative emotional
whether specific sales promotional tactics used in e-commerce and responses
online reviews can help trigger impulse buying. Researchers can also
investigate the mediating role of negative emotional responses in the The outbreak of the COVID-19 pandemic has shown that consumers
impulse buying process and the long-term consequences of impulse engage in panic buying and excessive stockpiling to cope with nega-
shopping on consumers' wellbeing. Characteristics-specific avenues tive emotions of fear, stress, and anxiety (Chiu et al., 2021; Gupta
for future research are described in more detail below. et al., 2021; Naeem, 2021). Researchers also found that in times of
crisis, uncertainty and isolation, consumers engage in herd behaviour,
which leads to impulse purchases (Ahmed et al., 2020; Xiao
4.3.1 | Impulse buying and online sales promotion et al., 2021). However, impulse buying research has primarily exam-
tactics ined positive emotional responses, such as positive affect, enjoyment,
and arousal, as mediators in the impulse buying process (Vonkeman
Researchers have determined that sales promotions can stimulate et al., 2017; Wu et al., 2021; Zhang et al., 2020). Therefore, the ques-
impulse buying in a traditional retail environment (Luo et al., 2021; tion arises: do negative emotions also prompt impulse buying?
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26 REDINE ET AL.
Specifically, future research needs to examine whether specific nega- future research can provide insightful findings by applying a combina-
tive emotional responses, for example, stress, anxiety and feeling of tion of qualitative and quantitative research methods.
uncertainty, act as mediators in the impulse buying process.
Traditionally, a positive or negative view of impulse buying behaviour Several theoretical implications are derived from this review. First, this
and its consequences for consumers depends on a researcher's academic systematic review synthesized impulse buying literature and analysed
discipline. For example, psychologists view impulse buying as harmful the development of impulse buying research over time. This review
and believe it leads to compulsive shopping behaviour (Lawrence & discussed the evolution of the concept and the current status of
Elphinstone, 2021). Conversely, marketers take a more lenient perspec- impulse buying research. This review shows that impulse buying
tive and distinguish impulse buying from compulsive shopping, consider- research is fragmented due to its transition from a traditional retail
ing the former concept generally harmless and even benign (Olsen environment to different online channels (i.e., e-commerce, s-
et al., 2021). These opposing views result from the scarcity of research commerce and m-commerce). Consequently, the literature on impulse
on the long-term consequences of impulse buying. Yet, extant literature buying is still developing and remains highly incoherent, justifying the
mainly examined short-term and medium-term consequences of impulse need for a synthesized state-of-the-art systematic literature review.
buying, namely post-purchase emotions (Grigsby et al., 2021; Togawa Thus, this review presents the development of impulse buying
et al., 2019), customer loyalty (Lin et al., 2018; Rao & Ko, 2021), word of research in terms of theories, contexts, domains, and methodologies.
mouth (Farah & Ramadan, 2020) and product return intention (Chen Second, this review advances the theoretical basis of impulse
et al., 2020). As for long-term consequences, just a handful of studies buying research. This review synthesized theoretical perspectives
examined coping strategies consumers adopt when dealing with post- employed in the previous impulse buying studies. Specifically,
purchase regret and guilt (Darrat et al., 2016; Spiteri Cornish, 2020). impulse buying literature has developed over the years using the
Accordingly, future research needs to identify and examine other long- underpinnings of several theories. S-O-R framework, Big Five Model,
term consequences of impulse buying. For example, researchers can Hofstede's cultural dimensions theory, and Regulatory focus theory
investigate the effect of hedonically rewarding online impulse purchases are some of the widely used theoretical underpinnings in this
on the subjective well-being of consumers over time. domain. However, this systematic review proposes that future
researchers can examine impulse buying behaviour using cue utiliza-
tion theory and the competitive arousal model. Overall, this research
4.4 | Methodologies effort strengthens the theoretical basis of impulse buying literature.
Third, a detailed conceptual framework has been developed
Table 5 shows that impulse buying studies have predominately adopted based on the literature synthesis, and the antecedents and mediators
quantitative research methods (162 out of 183 papers). Qualitative stud- of impulse buying were discussed. Though a few previous reviews
ies are extremely scarce in this research field, with just four articles iden- exist on impulse buying (i.e., Mandolfo & Lamberti, 2021; Xiao &
tified by this review. Nevertheless, qualitative research is inductive and Nicholson, 2013), they do not provide a comprehensive conceptual
explorative and can effectively provide an in-depth understanding of an framework like ours. Thus, this conceptual framework is the first
emerging phenomenon (Hoepfl, 1997; Van't Riet et al., 2001). For exam- research effort integrating the frequently studied variables in the
ple, as the social commerce domain is still emerging, only a few anteced- impulse buying literature into one model. In this framework, the
ents of impulse buying specific to the social commerce environment antecedents were grouped into five major categories, that is,
have been identified (e.g., the influence of celebrities' social media posts). consumer-related factors, sociodemographic factors, marketing mix,
Thus, future research can adopt qualitative studies to explore novel fac- store-related factors and online peer influence. Mediators were clas-
tors influencing impulse buying in the social commerce context. sified into five emotional responses, that is, arousal, enjoyment,
Further, mixed-method design has been overlooked in impulse pleasantness, affect and flow experience, followed by the pre-
buying research, with only five out of 183 studies adopting this purchase stage, that is, an urge to buy impulsively. Accordingly, we
approach. However, combining qualitative and quantitative data pro- have provided a synthesis of the widely studied variables in impulse
vides more insightful findings rather than using these methods individ- buying research.
ually (Hoepfl, 1997). A mixed-method design also increases the Finally, this review identified overlooked areas in impulse buying
validity of the findings (McKim, 2017). Researchers can explore a new research and proposed specific future research directions in this domain.
phenomenon using a qualitative approach and validate it using a quan- The emergence of social commerce and other recent developments have
titative method. For example, researchers can adopt qualitative changed the way consumers make impulse purchases online. Examining
research to explore the antecedents of impulse buying in the social future research avenues suggested by this review will expand the body
commerce context and follow up with a quantitative study to validate of knowledge around impulse buying. Overall, this review makes a signifi-
the effects of these antecedents on impulse buying behaviour. Thus, cant contribution to the impulse buying literature.
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REDINE ET AL. 27
This systematic review also provides practical implications for 6 | CONC LU SION
retailers, marketing managers and advertisers interested in stimulating
impulse buying. First, this review identified specific factors that This research effort has a few limitations that have to be acknowl-
encourage impulse purchases, classified them into five categories, edged. This systematic literature review specified inclusion and exclu-
including marketing mix, store-related factors, and online peer influ- sion criteria for selecting academic literature. Accordingly, the analysis
ence, and discussed their significance. Further, this review recognized and results of this review are restricted to articles that satisfy the
consumers' positive emotional responses as mediators of impulse buy- defined criteria. Therefore, the findings cannot be generalized to the
ing behaviour. Practitioners that seek to prompt impulse purchases entire volume of impulse buying research. Further, this review consid-
should keep these factors in mind when designing their marketing, ered papers written only in the English language. Therefore, studies
promotional or advertising campaigns. conducted in other languages were out of the scope of this review.
In particular, the conceptual framework (Figure 3) presented Thus, these are the possible limitations of this review.
based on the synthesis of impulse buying literature suggested that In conclusion, the purpose of this study was to systematically review
store-related factors pertaining to online and offline shopping chan- the impulse buying literature and identify gaps, opportunities, and future
nels drive impulse buying. Notably, e-store design elements strongly research directions for this domain. The first objective of this review was
influence impulse buying. Accordingly, online retailers should ensure to synthesize the impulse buying literature and examine its development
that their web stores are easy to navigate and enjoyable to browse. over time. Accordingly, the extant literature on impulse buying was syn-
Seamless web store browsing leads to positive emotions, such as plea- thesized in terms of theories, contexts, constructs and methods. The sec-
sure and flow experience, which prompt impulse buying. Hence, ond objective of this research effort was to present a conceptual
online retailers should make full use of e-store design, layout, and framework based on the conducted literature synthesis. Hence, a con-
atmosphere. For example, providing customized product suggestions ceptual framework was developed, showing antecedents and mediator
that include matching items and products bought by other shoppers variables commonly used in this research area. The third objective of this
can further boost online impulse purchases. Next, the checkout pro- review was to provide avenues for future research on impulse buying. In
cess during online shopping needs to be made easy for shoppers to line with this final objective, insightful directions were proposed for
conclude a purchase. For instance, web stores should allow for shop- future research in the impulse buying domain using the TCCM frame-
ping without registration, tailor to shoppers' preferred payment work. These directions provide clear avenues for advancing impulse buy-
methods and simplify the checkout steps to prevent consumers from ing research in terms of theories, context, characteristics and methods.
changing their minds and abandoning the digital shopping cart.
The literature synthesis (i.e., the conceptual framework pre- AC KNOW LEDG EME NT S
sented in Figure 3) also suggests that online peer influence predicts The authors would like to thank the Editor-in-Chief and the anony-
impulse buying in e-commerce. Hence, online reviews are an effec- mous reviewers for their constructive comments during the three
tive social influence tool in the marketer's arsenal. To increase rounds of revision. Their feedback has significantly improved the qual-
impulse sales, online retailers can employ consumer reviews. For ity of this paper. Open access publishing facilitated by Griffith Univer-
instance, online retailers can allow web shoppers to filter and cate- sity, as part of the Wiley - Griffith University agreement via the
gorize online reviews based on their preferences, such as showing Council of Australian University Librarians.
the highest-rated and the most recent reviews. Further, e-retailers
can allow for longer and more descriptive text in an online review CONFLIC T OF INT ER E ST
and invite shoppers to use images and videos when sharing their The authors declare no conflict of interest associated with this
experience with products. manuscript.
Finally, this review identified the emergence of social and mobile
commerce and their increased use by impulse shoppers, which can be an DATA AVAILABILITY STAT EMEN T
immense opportunity for marketers and retailers. E-retailers should uti- Data sharing is not applicable to this article as no new data were cre-
lize these trends and social networking sites to stimulate online impulse ated or analyzed in this study.
buying. Specifically, retailers can enhance their online presence on promi-
nent social media platforms (e.g., Facebook and Instagram) and create OR CID
interactive online content, increasing their reach and brand awareness. Artem Redine https://orcid.org/0000-0002-9041-6485
To engage people browsing social media posts, marketing managers Charles Jebarajakirthy https://orcid.org/0000-0002-6814-257X
should use powerful online tools, such as likes, shares and comments on
their posts and employ digital celebrities and social media influencers for
ENDNOTE
endorsement. Further, retailers need to convert consumers' interest into 1
The following search string was used: "impuls* buy*" OR "impuls*
actual sales by providing convenient direct product checkout on a social
purch*" OR "impuls* shop*" OR "impuls* urge" OR "buy* urge".
media platform or a direct link to the product page where the purchase 2
A or A* ranked journals in the 2019 Australian Business Dean Council
can be completed. Moreover, mobile-friendly social commerce platforms (ABDC) journal quality list or journals with an impact factor of one or
can be used to maximize impulse purchases. above in the 2020 edition of Journal Citation Reports (JCR).
14706431, 2023, 1, Downloaded from https://onlinelibrary.wiley.com/doi/10.1111/ijcs.12862 by Cochrane Philippines, Wiley Online Library on [15/10/2023]. See the Terms and Conditions (https://onlinelibrary.wiley.com/terms-and-conditions) on Wiley Online Library for rules of use; OA articles are governed by the applicable Creative Commons License
28 REDINE ET AL.
of cohesiveness and susceptibility to interpersonal influence. Journal Farah, M. F., & Ramadan, Z. B. (2020). Viability of Amazon's driven innova-
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1007/s12144-021-02253-x AUTHOR BIOGRAPHIES
Xiao, S. H., & Nicholson, M. (2013). A multidisciplinary cognitive beha-
vioural framework of impulse buying: A systematic review of the liter-
ature. International Journal of Management Reviews, 15(3), 333–356. Artem Redine is a Doctoral candidate and Research Assistant in
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the Department of Marketing at Griffith Business School, Griffith
online impulse buying. Industrial Management & Data Systems, 120(5),
845–861. University, Gold Coast, Australia. His research interests include
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ity, and purchase intention for private labels: Evidence from the Chi- product and brand management, and marketing metrics.
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and impulse buying behavior on mobile commerce: The moderating
the past 18 years, in the area of ‘marketing for a better world,’
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63, 102683. Sameer has taught, widely published in academic journals, books
Yi, S., & Baumgartner, H. (2011). Coping with guilt and shame in the and conference proceedings, reviewed, trained and consulted
impulse buying context. Journal of Economic Psychology, 32(3), with government and non-profit organizations in India, Canada,
458–467.
Singapore, Australia, and the United States. He is the Editor of
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on their impulse buying behavior: Application of an integrated model Social Marketing Quarterly.
of belief-desire theory of emotion. Journal of Hospitality Marketing and
Dr Charles Jebarajakirthy is a Senior Lecturer in Marketing in
Management, 29(6), 662–681.
Yu, C., & Bastin, M. (2010). Hedonic shopping value and impulse buying Griffith Business School, Gold Coast, Australia. His research inter-
behavior in transitional economies: A symbiosis in the mainland China ests are in the areas of retailing, consumer behaviour and services
marketplace. Journal of Brand Management, 18(2), 105–114. marketing. Charles's research has been published in the European
Zafar, A. U., Qiu, J., Li, Y., Wang, J., & Shahzad, M. (2021). The impact of
Journal of Marketing, Journal of Business Research, Journal of Travel
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106178. ment, Journal of Retailing and Consumer Services, Marketing Intelli-
Zafar, A. U., Qiu, J., & Shahzad, M. (2020). Do digital celebrities' relation- gence & Planning, and Journal of Strategic Marketing, among others.
ships and social climate matter? Impulse buying in f-commerce. Inter-
net Research, 30(6), 1731–1762. Jiraporn Surachartkumtonkun, PhD, is a Lecturer in the School of
Zafar, A. U., Qiu, J., Shahzad, M., Shen, J., Bhutto, T. A., & Irfan, M. (2021). Marketing, Griffith University. Her research interests include
Impulse buying in social commerce: Bundle offer, top reviews, and
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34 REDINE ET AL.
services marketing, customer emotion, online consumer behav- How to cite this article: Redine, A., Deshpande, S.,
iours and cross-cultural consumer marketing. She has published in Jebarajakirthy, C., & Surachartkumtonkun, J. (2023). Impulse
leading international journals including the Journal of Retailing, buying: A systematic literature review and future research
Journal of Service Research, Journal of Business Research, and directions. International Journal of Consumer Studies, 47(1),
many more. 3–41. https://doi.org/10.1111/ijcs.12862
APPENDIX
TABLE A1 (Continued)
(Continues)
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36 REDINE ET AL.
TABLE A1 (Continued)
TABLE A1 (Continued)
(Continues)
14706431, 2023, 1, Downloaded from https://onlinelibrary.wiley.com/doi/10.1111/ijcs.12862 by Cochrane Philippines, Wiley Online Library on [15/10/2023]. See the Terms and Conditions (https://onlinelibrary.wiley.com/terms-and-conditions) on Wiley Online Library for rules of use; OA articles are governed by the applicable Creative Commons License
38 REDINE ET AL.
TABLE A1 (Continued)
TABLE A1 (Continued)
(Continues)
14706431, 2023, 1, Downloaded from https://onlinelibrary.wiley.com/doi/10.1111/ijcs.12862 by Cochrane Philippines, Wiley Online Library on [15/10/2023]. See the Terms and Conditions (https://onlinelibrary.wiley.com/terms-and-conditions) on Wiley Online Library for rules of use; OA articles are governed by the applicable Creative Commons License
40 REDINE ET AL.
TABLE A1 (Continued)
TABLE A1 (Continued)