CHINHOYI UNIVERSITY OF TECHNOLOGY

INSTITUTE OF LIFELONG LEARNING& DEVELOPMENT STUDIES

CENTRE FOR LANGUAGE AND COMMUNICATION STUDIES

SUPPLEMENTARY PAPER

COURSE: COMMUNICATION SKILLS

CODE: CUACE 101

DATE: FEBRUARY 2022

DURATION: 3 HOURS

INSTRUCTIONS
1. Answer any FOUR questions.

2. Each question carries 25 marks.

1. With reference to any
communication model you have studied, explain how tne
Communication process works. (25 Marks)

2. Justify the view that critical thinking is a fundamental skill which every
university student must have. (25 Marks)

3. Explore the challenges an organization faces when its communication networks

and practices are inefficient. (25 Marks)

4. Examine the benefits and challenges posed by the adoption of social media
communication platforms in organizational communication. (25 Marks)

. Explain any five relationships between verbal and non-verbal communication.

(25 Marks)

6. Advise a colleague on how they should prepare for a public presentation they
have been invited to give. (25 Marks)
 CHINHOYI UNIVERSITY OF TECHNOLOGY

INSTITUTE OF LIFELONG LEARNING& DEVELOPMENT STUDIES

CENTRE FOR LANGUAGE AND COMMUNICATION STUDIES

MAIN PAPER

COMMUNICATION SKILLS
COURSE:
CUACE 101
CODE:

JANUARY 2022
DATE:

3 HOURS
DURATION:

INSTRUTIONS
Answer FOUR questions in all, THREE from Section A and ONE from Section B or
.
Section C as directed in instructions 2 and 3 below.
Students from the Schools of Engineering, Art and Design, Agriculture, Natural
Sciences, Health Sciences and Wildlife, Ecology and Conservation answer ONE

question from Section B.

Students from the Schools of Entrepreneurship and Business Sciences and Hospitality
.
and Tourism answer ONE question from Section C.

4. Each question carries 25 marks.

N.B: Failure to observe instructions 2 and 3 will be subject to a penalty.
 SECTION A

1. With refcrence to any two modcls of communication you have studicd, examine the vie
that there is no model that fully captures the complexity of the communication process.
(25 Marks)

2. Explain the five criteria for the evaluation of information sources. (25 Marks)

3. Argue for the centrality of critical thinking in university education. Refer to any critical

thinking model you have studied. (25 Marks)

4. Write brief notes on the following categories of non-verbal communication:

a) Proxemics (9 Marks)
b) Olfatics (8 Marks)
c) Silence (8 Marks)

5. Explore the benefits and drawbacks of conllict in an organization. Use examples to illustrate
your answer. (25 Marks)

SECTIONB

6. Explain the strategies you would usc to communicate technical messages to a non-

technical audience. (25 Marks)

7. Compare the diffusion and participatory approaches to devclopment communication.

(25 Marks)
SECTIONC

8. Explain how a leader can benefit from having effective communication skills. (25 Marks)

9. Explain how you would use persuasive communication appcals to your advantage in a job
intervicw. (25 Marks)

END OF EXAMINATION PAPER

 TECHNOLOGY

UNIVERSITY OF
CHINHOYI

LEARNING
LIFELONG
INSTITUTE OF
EDUCATION

DEPARTMENT OF ADULT & CONTINUING

SUPPLEMENTARY PAPER

COMMUNICATION SKILLS
COURSE:

CUACE101
CODE
AUGUST 2013
DATE:

3 HOURS
DURATION:

INSTRUCTIONS
from Section A.
1. All candidates, answer any THREE questions

Art and Design and

2. Students from the Schools of Engineering, Agriculture,
Section B.
Natural Sciences answer ONE question from

Hospitality and Tourism

3 Students from the Schools of Business Science and
answer ONE question from Section C.

A. Each question carries 25 marks.

NB Failure to observe instructions 2 and 3 will be subject to penalty.

 SECTION A

1. Communication is characterised by interactants who share the same

status and authority over the creation of messages and negotiation
of meaning. Discuss [25]

2. Examine five relationships between verbal and non-verbal communication.

[25]
3. Explain five characteristics of an effectively argued academic piece of writing.
(25]
4. Discuss the value of plain English in organizational communication.
[25]
5. Write a progress report to your manager on a task your department has
been asked to undertake..
[25]

SECTION B

6. Explain the following components of a requested technical proposal:

a) Terms of reference
b) Abstract [5]
c) Technical Section [5]
d) Managerial Section [5]
e) Appendices [5]
7. Evaluate any five media forms used to share development oriented
messages in rural communities. [25]

SECTION C

8. Demonstrate how the marketing department in any organization can use

social media networks to increase sales and brand loyalty.
(25)
9. Explore the drawbacks an organization suffers when it has ineffective
communication networks and practices.
[25)

2
 CHINHOYI UNIVERSITY OF TECHNOLOGY

INSTITUTE OF LIFELONG LEARNING& DEVELOPMENT STUDIES

CENTRE FOR LANGUAGE AND COMMUNICATION STUDIES

MAIN PAPER

COURSE: COMMUNICATION SKILLS

CODE: CUACE 101

DATE: JUNE 2019

DURATION 3 HOURS

INSTRUCTIONS
1. Answer FOUR questions in all, THREE from Section A and ONE from Section B or
Section C as directed in instructions 2 and 3 below.
2. Students from the Schools of Engineering, Agriculture, Art and Design, Natural
Sciences and Wildlife, Ecology and Conservation answer ONE question from
Section B.

3. Students from the Schools of Entrepreneurship and Business Sciences and

Hospitality and Tourism answer ONE question from Section C.

4. Each question carries 25 marks.

N.B Failure to observe instructions 2 and 3 will be subject to a penalty

 SECTION A

1. Explain any three higher order critical thinking skills and show how they
facilitate academic and professional success. (25 Marks)

2. Comment on the view that the meaning of the message is not in the words, but
in the actions that accompany the words. Use appropriate examples. (25 Marks)
3. Write an application letter in response to a job advertisement flighted in a local
newspaper. (25 Marks)
4. Discuss the application of the interactional model of communication within a
formal organization. (25 Marks)
5. Examine the view that content is the main factor to consider when evaluating
information sources. (25 Marks)

SECTION B

6. Elaborate on any five communication approaches you may use to raise

awareness on an impending disaster in a rural community. (25 Marks)
7. Explain the following elements in relation to technical reports:
(a) Technical Section (9 Marks)
(b) Managerial section (8 Marks)
(c) Financial Section. (8 Marks)
(Total 25 Marks)

SECTION C

8. Explain how you would build credibility and emotional connection in a public
presentation. (25 Marks)
9. Explore any five communication challenges that leaders face in executing their
leadership responsibilities. (25 Marks)

END OF EXAMINATION PAPER

 CHINHOYI UNIVERSITY OF TECHNOLOGY

INSTITUTE OF LIFELONG LEARNING& DEVELOPMENT STUDIES

CENTRE FOR LANGUAGE AND COMMUNICATION STUDIES

MAIN PAPER

COURSE: COMMUNICATION SKILLS

CODE: CUACE 101

DATE: JUNE 2019

DURATION: 3 HOURS

INSTRUCTIONS
1. Answer FoUR questions in all, THREE from Section A and ONE from Section B or
Section C as directed in instructions 2 and 3 below.
Students from the Schools of Engineering, Agriculture, Art and Design, Natural
Sciences and Wildlife, Ecology and Conservation answer ONE question from
Section B.

3. Students from the Schools of Entrepreneurship and Business Sciences and

Hospitality and Tourism answer ONE question from Section C.
4. Each question carries 25 marks.

N.B Failure to observe instructions 2 and 3 will be subject to a penalty.

 SECTION A

1. Explain any three higher order critical

thinking skills and show how they
facilitate academic and professional success. (25 Marks)

2. Comment on the view that the meaning of the message is not in the words, but
in the actions that accompany the words. Use
appropriate examples. (25 Marks)
3. Write an application letter in response to a job advertisement flighted in a local
newspaper. (25 Marks)
4. Discuss the application of the interactional model of communication within a
formal organization. (25 Marks)
5. Examine the view that content is the main factor to consider when evaluating
information sources. (25 Marks)

SECTION B

6. Elaborate on any five communication approaches you may use to raise

awareness on an impending disaster in a rural community. (25 Marks)
7. Explain the following elements in relation to technical reports:
(a) Technical Section (9 Marks)
(b) Managerial section (8 Marks)
(c) Financial Section. (8 Marks)
(Total 25 Marks)

SECTION C

8. Explain how you would build credibility and emotional connection in a public
presentation. (25 Marks)
9. Explore any five communication challenges that leaders face in executing their
leadership responsibilities. (25 Marks)

END OF EXAMINATION PAPER