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Course Agenda QMS ISO 9001

This document outlines the schedule and content for a 5-day training course on quality management systems and ISO 9001:2015 auditing. The course covers topics such as quality management principles, ISO standards, auditing techniques, and conducting internal audits of quality management systems. Participants will learn through lectures, exercises, and practice activities. They will practice auditing skills including document reviews, interviews, reporting writing and closing the audit cycle. The goal is to provide the knowledge and skills needed to competently audit an organization's quality management system against the ISO 9001:2015 standard.

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33 views2 pages

Course Agenda QMS ISO 9001

This document outlines the schedule and content for a 5-day training course on quality management systems and ISO 9001:2015 auditing. The course covers topics such as quality management principles, ISO standards, auditing techniques, and conducting internal audits of quality management systems. Participants will learn through lectures, exercises, and practice activities. They will practice auditing skills including document reviews, interviews, reporting writing and closing the audit cycle. The goal is to provide the knowledge and skills needed to competently audit an organization's quality management system against the ISO 9001:2015 standard.

Uploaded by

WAWA
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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QUALITY MANAGEMENT SYSTEM – ISO 9001:2015 LATC

Day 1

Time Topic
Introduction

08.30 hrs. Overview of course structure and learning objectives

Chapter 1
“AUDIT -> ICE-BREAKING” INTRODUCTION SESSION – Participants Introductions – Exercise 1

Morning Chapter 2 - Introduction to QMS


break
Terms and Definitions in Quality - Exercise 2

Principles and concepts of quality, quality management and quality management systems

Fundamentals of quality management and ISO 9000 series of standards

Lunch Explain the 7 principles of quality management- Exercise 3

Explain the elements of the PDCA cycle and Process approach & Apply the PDCA cycle to a simple process – Exercise 4
Chapter 3 - Introduction to System Audit & Principles of auditing

Afternoon Chapter 4 - Auditing Quality Management System as per ISO 9001:2015


break
Structure of ISO 9001:2015 within the process model for management systems

Start of Document Audit (Stage 1) – Good Glass Company Apex Documented Information
Auditing the requirements of ISO 9001:2015 (Clause 1 to-3) – Exercise 5
Auditing the requirements of ISO 9001:2015 (Clause 4) – Exercise 6
Auditing the requirements of ISO 9001:2015 (Clause 5) – Exercise 7

18.00 hrs Auditing the requirements of ISO 9001:2015 (Clause 6) – Exercise 8

Wrap-up Day 1

Day 2

Time Topic
08.30 hrs. Welcome back and review of Day 1
Review of Day 1 objectives and topics
Auditing the requirements of ISO 9001:2015 (Clause 7) – Exercise 9
Morning Auditing the requirements of ISO 9001:2015 (Clause 8) – Exercise 10
break
Auditing the requirements of ISO 9001:2015 (Clause 9) – Exercise 11
Lunch Auditing the requirements of ISO 9001:2015 (Clause 10) – Exercise 12
End of Document Audit (Stage 1) – Good Glass Company Apex Documented Information
Afternoon Chapter 5 – Audit Activities
break Facts & Inferences – Exercise 13
Attributes, Competence, Roles, and Responsibilities required of MS auditors
Audit Preparation - Audit Program – Exercise 14
18.00 hrs. Wrap up Day 2
Day 3

Time Topic
Welcome back and review of Day 2

08.30 hrs. Review of Day 2 objectives and topics

Morning Audit Preparation - Audit Program – Exercise 14(Continuation)


break
Audit Preparation - Audit Checklist – Exercise 15

Lunch Introduce on-site (Stage 2) Activities

Audit questioning techniques, gathering and verifying information, taking notes and handling difficult situations

Afternoon Group presentation – Framing NC’s & 6 Case Scenarios- Exercise 16


break
Practice interview and audit techniques- Exercise 17

18.00 hrs. Wrap up Day 3

Day 4

Time Topic
08.30 hrs. Welcome back and review of Day 3
Review of Day 3 objectives and topics

Morning Practice interview and audit techniques (Cont.)- Exercise 17


break
Audit Report Preparation – Exercise 18

Lunch Audit Life Cycle Closure – Review of Corrective Actions for NC’s – Exercise 19 (Continuation)
Afternoon Sample Exam Discussions
break
Session for Open discussions
18.00 hrs. Wrap-up Day 4

Day 5

Time Topic
Welcome back and review of Day 4
Audit Life Cycle Closure – Review of Corrective Actions for NC’s – Exercise 19 (Continuation)
09.00 hrs.
Course Feedback Form
Introduction to the exam
16:00 hrs. Exam
End of course

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