Aspire x1470
Aspire x1470
Aspire x1470
PRINTED IN TAIWAN
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this guide is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
FRU Information
Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information available
on your regional web or channel. If, for whatever reason, a part number change is made, it will not be noted in
the printed service guide. For AUTHORIZED SERVICE PROVIDERS, your office may have a DIFFERENT
part number code to those given in the FRU list of this printed service guide. You MUST use the list provided
by your regional Acer office to order FRU parts for repair and service of customer machines.
System Utilities.................................................................................................... 7
CMOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Entering CMOS Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Navigating Through the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Setup Utility Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
System Disassembly......................................................................................... 21
Disassembly Tools. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Pre-disassembly Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
Disassembly Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Removing the Side Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
Removing the Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Removing the Heat Sink Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Removing the Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Removing the HDD-ODD Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Removing the Optical Drive and the Hard Disk Drive . . . . . . . . . . . . . . . . . . . . .27
Detaching the Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Removing the Optional Expansion Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Removing the Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Removing the Power Supply Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Removing the Front I/O and Optional Card Reader Assemblies . . . . . . . . . . . .35
Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Reassembly Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Reinstalling the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Reinstalling the Front I/O and Optional Card Reader Assembly . . . . . . . . . . . . .42
Reinstalling the Power Supply Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Installing the Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Installing the Optional Expansion Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Reinstalling the Front Bezel Power Button/LED Cable . . . . . . . . . . . . . . . . . . . .50
Reinstalling the Optical Drive and the Hard Disk Drive . . . . . . . . . . . . . . . . . . . .51
Reinstalling the HDD-ODD Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Reinstalling the Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Reinstalling the Heat Sink Fan Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57
Reinstalling the Front Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Reinstalling the Side Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
Troubleshooting ................................................................................................ 61
Hardware Diagnostic Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
System Check Procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Checkpoints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62
POST Error Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Creating the BIOS Crisis Recovery Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
Performing a BIOS Recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77
vii
System Architecture.......................................................................................... 83
Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Mainboard Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84
Jumper Setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Internal header pin definition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Connector pin definition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87
Connecting Optional Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Connecting Case Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
viii
System Features
Component Description
Operating system support • Microsoft Windows 7 Home Basic (x64/x86)
• Microsoft Windows 7 Home Premium (x64/x86)
• Microsoft Windows 7 Starter (x86)
• Linpus X-Windows
• FreeDos
Processor • Sockets FM1, 905 pin contacts
• Supports the following AMD processors:
– AMD Llano A6-3650 100W with Turbo Core 2.0 Technology
– AMD Llano A8-3850 100W with Turbo Core 2.0 Technology
Chipset • AMD A75 FCH, or
• AMD A55 FCH
Graphics controller • One PCIe x16 graphics card
Memory • Four DIMM slots supporting 240-pin unbuffered DDR3 SDRAM
modules
• Data rate supported: 800/1066/1333 MT/s
• Maximum memory: 16 GB (using four 4 GB modules)
Expansion options • One PCI Express x16 slot (reserved for GPU card installation)
• One PCI Express x1 slot
Connectivity • Wired LAN: RTL8111E-VL-CG with surge protection (Single-Chip/
Port 10/100 Fast Ethernet PHYceiver with Auto MDIX)
• WLAN option: 802.11 b/g/n wireless network adapter
Hard disk drive (HDD) • One HDD bay suppporting 3.5-inch 25.4 mm SATA HDDs
• Support 7200 rpm SATA HDD in 160 - 1500 GB capacities
Optical disc drive (ODD) • One ODD bay supporting 5.25-inch standard SATA ODD
• Supports DVD-R/RW drive or DVD-Super Multi double-layer drive
Card reader (optional) • Multi-in-1 card reader
• The following memory cards are supported:
– Memory Stick (MS)
– xD-Picture Card (xD)
– Secure Digital (SD), MultiMediaCard (MMC), Reduced-Size
MultiMediaCard (RS-MMC)
– CompactFlash (CF) Types I and II
– Memory Stick PRO (MS PRO)
TV tuner (optional) AVerMedia H751 PCIe Hybrid Analog/ATSC Card
Audio
Item Description
Audio codec • Realtek ALC662 5.1 Channel High Definition Audio Codec
Audio jacks • Front panel: Headphone and microphone jacks
• Rear panel: Microphone, line-out, and line-in jacks
Environmental Requirements
Aspect Description
Operating temperature 5 to 35 °C (41 to 95 °F)
Operating humidity 15% to 80% RH non-condensing
Front View
No. Component
1 Power button/indicator
2 Optical drive cover
3 Optical drive eject button
4 Headphone jack
5 Microphone-in jack
6 Multi-in-1card reader (optional)
7 USB 2.0 ports
8 Acer logo
No. Component
1 Expansion slots
2 Line-in jack
3 Line-out jack
4 Microphone jack
5 USB 2.0 ports
6 External monitor port
7 HDMI port
8 PS/2 keyboard connector
9 PS/2 mouse connector
10 Fan aperture
11 Voltage selector switch
12 Power connector
13 Kensington lock
14 Key lock
15 LAN connector
16 USB 3.0 ports
System Utilities
CMOS Setup Utility
CMOS setup is a hardware configuration program built into the system ROM, called the complementary metal-
oxide semiconductor (CMOS) Setup Utility. Since most systems are already properly configured and
optimized, there is no need to run this utility. You will need to run this utility under the following conditions.
• When changing the system configuration settings
• When redefining the communication ports to prevent any conflicts
• When modifying the power management configuration
• When changing the password or making other changes to the security setup
• When a configuration error is detected by the system and you are prompted ("Run Setup"
message) to make changes to the CMOS setup
NOTE: If you repeatedly receive Run Setup messages, the battery may be bad. In this case, the system can
not retain configuration values in CMOS. Ask a qualified technician for assistance.
CMOS setup loads the configuration values in a battery-backed non-volatile memory called CMOS RAM. This
memory area is not part of the system RAM which allows configuration data to be retained when power is
turned off.
Before you run the CMOS Setup Utility, make sure that you have saved all open files. The system reboots
immediately after you close the Setup.
NOTE: CMOS Setup Utility will be simply referred to as “BIOS”, "Setup", or "Setup utility" in this guide. The
screenshots used in this guide display default system values. These values may not be the same as
those found in your system.
Parameter Description
System BIOS
Version Version number of the BIOS setup utility.
Build Date Date when the BIOS setup utility was built.
Processor Type of CPU installed on the system.
Core Frequency Core speed of the CPU installed on the system.
Count Physical CPU core.
Memory
Size Total size of system memory installed on the system.
Product Name Product name of the system.
System Serial Number Serial number of the system.
Asset Tag Number Asset tag number of this system.
System Date Set the date following the weekday-month-day-year format.
System Time (hh:mm:ss) Set the system time following the hour-minute-second format.
Parameter Description
Miscellaneous Press Enter to access the Miscellaneous submenu
Advanced Chipset Press Enter to access the Advanced Chipset Configuration submenu
Configuration
Integrated Peripherals Press Enter to access the Integrated Peripherals submenu
PC Health Status Press Enter to access the PC Health Status submenu
Parameter Description
Supervisor Password Indicates the status of the supervisor password.
User Password Indicates the status of the user password.
Change Supervisor Supervisor password prevents unauthorized access to the BIOS Setup Utility.
Password Press Enter to change the Supervisor password.
Change User Password Press Enter to change the User password.
Parameter Description
Save & Exit Setup When you have completed the system configuration changes, select this option to
leave the BIOS Setup Utility and reboot the computer, so the new system
configuration parameters can take effect. Select Save & Exit Setup from the Exit
menu and press Enter.
Discard Changes and Select this option to quit the BIOS Setup Utility without making any permanent
Exit Setup changes to the system configuration, and reboot the computer. Select Discard
Changes and Exit Setup from the Exit menu and press Enter.
Save Changes Select this option and press Enter to save all the changes and return to the BIOS
Setup Utility.
Load Default Settings To set this feature, select Load Default Settings from the Exit menu and press
Enter. Then, select OK to allow the BIOS to automatically load optimal defaults to
the BIOS settings. The Optimal settings are designed for maximum system
performance, but may not work best for all computer applications.
Save as User Default Select this option and press Enter to save changes that you have made as user
Settings defaults.
Load User Default Select this option and press Enter to restore user defaults.
Settings
System Disassembly
This chapter provides step-by-step instructions on how to disassemble the computer for maintenance and
troubleshooting purposes.
Disassembly Tools
In performing the disassembly process, you will need the following tools:
• Wrist-grounding strap and conductive mat for preventing electrostatic discharge
• Phillips screwdriver
• Flat screwdriver
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with their corresponding components to avoid mismatches when putting back the components.
Pre-disassembly Procedure
Before proceeding with the disassembly procedure, perform the steps listed below:
1. Make sure that the optical disc drive and the optional card reader slots are empty.
2. Turn off the power to the computer and all peripherals.
3. Unplug the power cord from the computer.
4. Unplug the network cable and all connected peripheral devices from the computer.
5. Place the computer on a flat, steady surface.
2. Slide the panel back about 2.5 cm (1.0 in) to release it from the chassis notches, then detach the panel
from the chassis.
3. Put the side panel aside for reinstallation later.
NOTE: The power switch and LED cable from the front bezel is still connected to its connector on the
mainboard. To detach the front bezel completely, you have to remove the hard disk and optical drive.
2. Lift the heat sink fan assembly away from the mainboard.
3. Lay down the heat sink fan assembly, in an upright position, on top of the optical drive, as shown below,
then disconnect the fan cable from the mainboard.
2. Pull the load lever to the fully open, upright position (2).
3. Pull out the processor from the socket.
IMPORTANT: If you are going to install a new processor, note the arrow on the corner to make sure the
processor is properly oriented over the socket.
2. Disconnect the other end of the SATA cable from the mainboard.
4. Remove the screws that secure the optical drive to the HDD-ODD bracket.
6. Remove the four screws that secure the hard disk drive to the HDD bracket.
2. Gently pull up the expansion board (1), move it slightly to the left and remove (2) from the slot.
3. Remove the screw from the expansion board bracket opposite the PCIe x1 slot.
4. Gently pull up the expansion board (1), move it slightly to the left and remove (2) from the slot.
NOTE: Circuit board has been highlighted with the yellow rectangle as above image shows.
Please detach the circuit board and follow local regulations for disposal.
3. Repeat steps 1 and 2 to remove additional memory modules.
2. Remove the screw that secures the power supply to the chassis.
5. Tilt the power supply module slightly to the right (2) and lift it out of the chassis (3).
2. Open the plastic clip (1) and release the cables from the metal clip (2) in the direction indicated.
7. Remove the front I/O and optional card reader assembly from the bracket.
NOTE: Circuit board has been highlighted with the yellow rectangle as above image shows.
Please detach the circuit board and follow local regulations for disposal.
2. Lift the board from the chassis.
NOTE: The RTC battery has been highlighted with the yellow circle as above image shows.
Please detach the RTC battery and follow local regulations for disposal.
2. Make sure the screw holes on the main board are aligned with those on the chassis. Secure the
mainboard with six screws.
2. Secure the front I/O and optional card reader assembly to the bracket using two screws.
5. Connect the cables to the front I/O and optional card reader assembly.
6. Insert all cables into the metal clip (1) and plastic clip (2). Press to close the plastic clip (3). Make sure
that all cables are arranged properly and lay as close as possible to the chassis to facilitate the re-
installation of the HDD-ODD bracket later.
2. Push the power supply module toward the rear (2), until the power connector extrudes from the rear
panel.
2. If additional memory modules are available, install it in the other DIMM slots by repeating step 1.
2. Insert the expansion board properly until the expansion slot locks into place in the direction indicated.
3. Secure the expansion board bracket opposite the PCIe x16 slot using one screw.
5. Secure the expansion board bracket opposite the PCIe x1 slot using one screw.
2. Secure the hard disk drive to the HDD-ODD bracket using four screws.
4. Secure the optical drive to the HDD-ODD bracket using two screws.
6. Connect one end of the SATA cable to the SATA1 connector on the mainboard.
1. With the load lever in the fully upright position, press the processor into the socket.
2. Push the load lever downward (1) until it locks into place at the side of the socket (2).
2. Position the heat sink fan assembly on top of the processor, making sure the screws are aligned with the
screw holes on the mainboard.
3. Secure the heat sink fan assembly to the mainboard using four screws.
2. Make sure the front bezel retention tabs are securedly fastened to the chassis interior.
2. Align the tabs on the upper edge of the side panel with the notches on the top side of the chassis.
4. Secure the side panel to the rear edge of the chassis using two screws.
Troubleshooting
This chapter lists the POST error indicators and BIOS beep codes, as well as general troubleshooting
instructions.
Checkpoints
A checkpoint is either a byte or word value output to I/O port 80h. The BIOS outputs checkpoints during
bootblock and Power-On Self Test (POST) to indicate the task the system is currently executing. Checkpoints
are very useful in aiding software developers or technicians in debugging problems that occur during the
pre-boot process.
Checkpoint Description
Before D1 Early chipset initialization is done. Early super I/O initialization is done including RTC and
keyboard controller. NMI is disabled.
D1 Perform keyboard controller BAT test. Check if waking up from power management
suspend state. Save power-on CPUID value in scratch CMOS.
D0 Go to flat mode with 4GB limit and GA20 enabled. Verify the bootblock checksum.
D2 Disable CACHE before memory detection. Execute full memory sizing module. Verify that
flat mode is enabled.
D3 If memory sizing module not executed, start memory refresh and do memory sizing in
bootblock code. Do additional chipset initialization. Re-enable CACHE. Verify that flat
mode is enabled.
D4 Test base 512 KB memory. Adjust policies and cache first 8 MB. Set stack.
D5 Bootblock code is copied from ROM to lower system memory and control is given to it.
BIOS now executes out of RAM.
Checkpoint Description
E0 Initialize the floppy controller in the super I/O. Some interrupt vectors are initialized. DMA
controller is initialized. 8259 interrupt controller is initialized. L1 cache is enabled.
E9 Set up floppy controller and data. Attempt to read from floppy.
EA Enable ATAPI hardware. Attempt to read from ARMD and ATAPI CDROM.
EB Disable ATAPI hardware. Jump back to checkpoint E9.
EF Read error occurred on media. Jump back to checkpoint EB.
E9 or EA Determine information about root directory of recovery media.
F0 Search for pre-defined recovery file name in root directory.
F1 Recovery file not found.
F2 Start reading FAT table and analyze FAT to find the clusters occupied by the recovery file.
F3 Start reading the recovery file cluster by cluster.
F5 Disable L1 cache.
FA Check the validity of the recovery file configuration to the current configuration of the flash
part.
FB Make flash write enabled through chipset and OEM specific method. Detect proper flash
part. Verify that the found flash part size equals the recovery file size.
F4 The recovery file size does not equal the found flash part size.
FC Erase the flash part.
FD Program the flash part.
FF The flash has been updated successfully. Make flash write disabled. Disable ATAPI
hardware. Restore CPUID value back into register. Give control to F000 ROM at
F000:FFF0h.
Checkpoint Description
03 Disable NMI, Parity, video for EGA, and DMA controllers. Initialize BIOS, POST, Runtime
data area. Also initialize BIOS modules on POST entry and GPNV area. Initialized CMOS
as mentioned in the Kernel Variable "wCMOSFlags."
04 Check CMOS diagnostic byte to determine if battery power is OK and CMOS checksum is
OK. Verify CMOS checksum manually by reading storage area.
If the CMOS checksum is bad, update CMOS with power-on default values and clear
passwords. Initialize status register A.
Initializes data variables that are based on CMOS setup questions.
Initializes both the 8259 compatible PICs in the system
05 Initializes the interrupt controlling hardware (generally PIC) and interrupt vector table.
06 Do R/W test to CH-2 count reg. Initialize CH-0 as system timer.Install the POSTINT1Ch
handler. Enable IRQ-0 in PIC for system timer interrupt. Traps INT1Ch vector to
"POSTINT1ChHandlerBlock."
08 Initializes the CPU. The BAT test is being done on KBC. Program the keyboard controller
command byte is being done after Auto detection of KB/MS using AMI KB-5.
0A Initializes the 8042 compatible Key Board Controller.
0B Detects the presence of PS/2 mouse.
0C Detects the presence of Keyboard in KBC port.
0E Testing and initialization of different Input Devices. Also, update the Kernel Variables.
Traps the INT09h vector, so that the POST INT09h handler gets control for IRQ1.
Uncompress all available language, BIOS logo, and Silent logo modules.
13 Early POST initialization of chipset registers.
24 Uncompress and initialize any platform specific BIOS modules. GPNV is initialized at this
checkpoint.
30 Initialize System Management Interrupt.
2A Initializes different devices through DIM.
See DIM Code Checkpoints section for more information.
2C Initializes different devices. Detects and initializes the video adapter installed in the
system that have optional ROMs.
2E Initializes all the output devices.
31 Allocate memory for ADM module and uncompress it. Give control to ADM module for
initialization. Initialize language and font modules for ADM. Activate ADM module.
33 Initializes the silent boot module. Set the window for displaying text information.
37 Displaying sign-on message, CPU information, setup key message, and any OEM
specific information.
38 Initializes different devices through DIM. See DIM Code Checkpoints section for more
information. USB controllers are initialized at this point.
39 Initializes DMAC-1 & DMAC-2.
3A Initialize RTC date/time.
3B Test for total memory installed in the system. Also, Check for DEL or ESC keys to limit
memory test. Display total memory in the system.
Checkpoint Description
2A Initialize different buses and perform the following functions: Reset, Detect, and Disable
(function 0); Static Device Initialization (function 1); Boot Output Device Initialization
(function 2). Function 0 disables all device nodes, PCI devices, and PnP ISA cards. It also
assigns PCI bus numbers. Function 1 initializes all static devices that include manual
configured onboard peripherals, memory and I/O decode windows in PCI-PCI bridges,
and noncompliant PCI devices. Static resources are also reserved. Function 2 searches
for and initializes any PnP, PCI, or AGP video devices.
38 Initialize different buses and perform the following functions: Boot Input Device
Initialization (function 3); IPL Device Initialization (function 4); General Device Initialization
(function 5). Function 3 searches for and configures PCI input devices and detects if
system has standard keyboard controller. Function 4 searches for and configures all PnP
and PCI boot devices. Function 5 configures all onboard peripherals that are set to an
automatic configuration and configures all remaining PnP and PCI devices.
Boot
Message Description
Boot Failure... This is a generic message indicating the BIOS could not boot from a particular
device. This message is usually followed by other information concerning the
device.
Invalid Boot Diskette A diskette was found in the drive, but it is not configured as a bootable diskette.
Drive Not Ready The BIOS was unable to access the drive because it indicated it was not ready for
data transfer. This is often reported by drives when no media is present.
A: Drive Error The BIOS attempted to configure the A: drive during POST, but was unable to
properly configure the device. This may be due to a bad cable or faulty diskette
drive.
B: Drive Error The BIOS attempted to configure the B: drive during POST, but was unable to
properly configure the device. This may be due to a bad cable or faulty diskette
drive.
Insert BOOT diskette The BIOS attempted to boot from the A: drive, but could not find a proper boot
in A: diskette.
Reboot and Select proper Boot device or Insert Boot Media in selected Boot device
BIOS could not find a bootable device in the system and/or removable media drive
does not contain media.
Reboot and select BIOS could not find a bootable device in the system and/or removable
proper boot device or media drive does not contain media.
Insert boot media in
selected boot device
NO ROM BASIC This message occurs on some systems when no bootable device can be detected.
System Configuration
Message Description
DMA-1 Error Error initializing primary DMA controller. This is a fatal error, often indication a
problem with system hardware.
DMA-2 Error Error initializing secondary DMA controller. This is a fatal error, often indication a
problem with system hardware.
DMA Controller Error POST error while trying to initialize the DMA controller. This is a fatal error, often
indication a problem with system hardware.
Checking NVRAM... BIOS could not write to the NVRAM block. This message appears when the FLASH
Update Failed part is write-protected or if there is no FLASH part (System uses a PROM or
EPROM).
Microcode Error BIOS could not find or load the CPU Microcode Update to the CPU. This message
only applies to INTEL CPUs. The message is most likely to appear when a brand
new CPU is installed in a mainboard with an outdated BIOS. In this case, the BIOS
must be updated to include the Microcode Update for the new CPU.
NVRAM Checksum There was an error in while validating the NVRAM data. This causes POST to clear
Bad, NVRAM the NVRAM data.
Cleared
Resource Conflict More than one system device is trying to use the same non-shareable resources
(Memory or I/O).
NVRAM Ignored The NVRAM data used to store Plug’n’Play (PnP) data was not used for system
configuration in POST.
NVRAM Bad The NVRAM data used to store Plug’n’Play (PnP) data was not used for system
configuration in POST due to a data error.
Static Resource Two or more Static Devices are trying to use the same resource space (usually
Conflict Memory or I/O).
PCI I/O conflict A PCI adapter generated an I/O resource conflict when configured by BIOS POST.
PCI ROM conflict A PCI adapter generated an I/O resource conflict when configured by BIOS POST.
PCI IRQ conflict A PCI adapter generated an I/O resource conflict when configured by BIOS POST.
PCI IRQ routing table BIOS POST (DIM code) found a PCI device in the system but was unable to figure
error out how to route an IRQ to the device. Usually this error is causing by an
incomplete description of the PCI Interrupt Routing of the system.
Timer Error Indicates an error while programming the count register of channel 2 of the 8254
timer. This may indicate a problem with system hardware.
Refresh timer test BIOS POST found that the refresh timer hardware failed to pass the Refresh
failed Retrace Test.
Interrupt Controller-1 BIOS POST could not initialize the Master Interrupt Controller. This may indicate a
error problem with system hardware.
Interrupt Controller-2 BIOS POST could not initialize the Slave Interrupt Controller. This may indicate a
error problem with system hardware.
Miscellaneous
Message Displayed Description
KBC BAT Test failed Keyboard controller BAT test failed. This may indicate a problem with keyboard
controller initialization.
Keyboard Error Keyboard is not present or the hardware is not responding when the keyboard
controller is initialized.
PS/2 Keyboard not PS/2 keyboard support is enabled in the BIOS setup but the device is not detected.
found
PS/2 Mouse not PS/2 mouse support is enabled in the BIOS setup but the device is not detected.
found
Keyboard/Interface Keyboard controller failure. This may indicate a problem with system hardware.
Error
Unlock Keyboard PS/2 keyboard is locked. User needs to unlock the keyboard to continue the BIOS
POST.
System Halted The system has been halted. A reset or power cycle is required to reboot the
machine. This message appears after a fatal error has been detected.
<INS> Pressed Indicates that <INS> key is pressed during the BIOS POST. The POST will load
and use default CMOS settings.
Password check The password entered does not match the password set in the setup. This
failed condition may occur for both Supervisor and User password verification.
Unknown BIOS error. This message is displayed when ADM module is not present in the AMIBIOS8
Error code = 004Ah ROM.
Unknown BIOS error. This message is displayed when language module is not present in the AMIBIOS8
Error code = 004Bh ROM.
Floppy Controller Error in initializing legacy Floppy Controller.
Failure
NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined
Problems” on page 80.
NOTE: Normally, the processor fan should be operative, and the processor clock setting should be exactly set
to match its speed requirement before diagnosing any processor problems.
NOTE: Ensure the memory modules are installed properly and the contact leads are clean before diagnosing
any system problems.
NOTE: Make sure the hard disk drive is configured correctly in CMOS Setup and that cable/jumper are set
correctly before diagnosing any hard disk drive problems. (If only one drive is installed, please make
sure the drive is connected to master connector or the drive is set to master.)
NOTE: Make sure the optical disc drive is configured correctly in CMOS Setup, the cable/jumper are set
correctly and the drive’s optical lens is clean before diagnosing any optical drive problems.
Audio-related Symptoms
Symptom/Error Action/FRU
Audio software program invoked but no • Speaker power/connection/cable
sound comes from speakers.
Modem-related Symptoms
Symptom/Error Action/FRU
Modem ring cannot wake up system from • For an external modem, make sure Power on By Ring in
suspend mode. BIOS Setup or Power Management is set to Enabled. For the
PCI modem, make sure Wake up by PCI card is set to
Enabled.
• If a PCI modem card is used, reinsert the modem card to the
PCI slot firmly or replace the modem card.
• In Win 98, ensure the telephone application is configured
correctly for your modem and set to receive messages and/or
fax.
Data/fax modem software program invoked • Ensure the modem card is installed properly.
but cannot receive/send data/fax
Fax/voice modem software program • Ensure the modem voice-in cable from modem adapter card
invoked but has no sound output. (Data is connected to the mainboard
files are received normally; voice from
modem cannot be produced, but system
sound feature works normally.)
Printer-related Symptoms
Symptom/Error Action/FRU
Printing failed. • Ensure the printer driver is properly installed. Refer to the
printer service manual.
• Printer
• Printer cable
• Mainboard.
Printer problems. • Refer to the service manual for the printer.
Keyboard-related Symptoms
Symptom/Error Action/FRU
Some or all keys on keyboard do not work. • Keyboard
Undetermined Problems
NOTE • Verify that all attached devices are supported by the computer.
• Verify that the power supply being used at the time of the failure is operating correctly. (See
“Power System Check” on page 61)
Follow the procedures below to isolate the failing FRU. Do not isolate non-defective FRU.
1. Power off the computer.
2. Visually check them for damage. If any problems are found, replace the FRU.
3. Remove or disconnect all of the following devices:
• Non-Acer devices
• Printer, mouse, and other external devices
• Hard disk drive
• DIMM
• CD/DVD-ROM drive
• Expansion boards
4. Power on the computer.
5. Determine if the problem has been resolved.
6. If the problem does not recur, reconnect the removed devices one at a time until you find the failed FRU.
If the problem persists, replace the mainboard, and then LCD assembly (one at a time). Do not replace a
non-defective FRU.
System Architecture
This chapter shows the block diagram and board layout of the Aspire AX1470 computer.
Block Diagram
The core subsystems of the Aspire AX1470 computer are depicted in the following block diagram:
The following table shows the settings of the 3-pin Clear CMOS (JP1701) jumper. Place the jumper cap on
pins 1 and 2 to close or short the jumper. Place the jumper cap on pins 2 and 3 to open or clear the jumper.
Jumper Type Description Setting (default)
JP1701 3-pin Clear CMOS 1-2: Close (default)
2-3: Open
Before clearing the CMOS,
make sure to turn off the
system.
F_PANEL
FRONT IO BOARD USB 2.0 2 USB F-IO BD USB 2.0 2 USB 55.NCM01.001
PORT 2 AUDIO PORT W/O CARD PORT 2 AUDIO PORT
READER
TV TUNER CARD AVERMEDIA H753-D AVERMEDIA H753-D TV TU.10500.075
PCIE HYBRID DVB-T S/W ENCODER LP TUNER CARD PCIE
BRACKET HYBR
CPU/PROCESSOR CPU AMD A4 3400 FM1 2.7G 1M 65W IC CPU A4-3400 2.7G KC.AA402.340
BX DUAL CORE 65W
CPU AMD A6 3600 2.1G 4M 65W BX IC CPU A6-3600 2.1G KC.AA602.360
QUAD CORE 65W
CPU AMD A6 3650 2.6G 4M BX QUAD IC CPU A6-3650 2.6G KC.AA602.365
CORE, 100W 100W
CPU AMD A8 3850 4M BX 2.9G, 100W, IC CPU A8-3850 2.9G KC.AA802.385
QUAD CORE 100W
CPU AMD E2 3200 FM1 2.4G 1M 65W IC CPU E2-3200 2.4G KC.AE202.320
BX DUAL CORE 65W
DVD-RW DRIVE ODD PIONEER SUPER-MULTI DRIVE ODD DVD RW SATA 12.7 KU.01605.007
HH DL 16X DVR-219RS LF BLACK PIONEER DVR-219RS
BEZEL SATA (WIN7+HF)
ODD HLDS SUPER-MULTI DRIVE HH ODD DVD RW HH SATA KU.0160D.055
16X GH70N LF+HF BLACK BEZEL SATA HLDS GH70N
(WIN7)
ODD PLDS Super-Multi DRIVE HH DL 16X ODD PLDS DH- KU.0160F.011
16X DH-16ABSH LF Black Bezel 16ABSH SM HH BLK W7
(HF+Win7) SATA
ODD HLDS DVD-ROM HH DL 16X ODD DVD ROM SATA KV.0160D.017
DH40N LF+HF Black Bezel (HF+Win7) HH TL HLDS DH40N
SATA
ODD PLDS DVD-ROM HH DL 16X TRAY DVD ROM HH HF+W7 KV.0160F.002
DH-16D5SH LF BLACK BEZEL SATA DH-16D5SH
HF+WIN 7
HDD/HARD DISK DRIVE HDD WD 3.5" 5400RPM 1000GB HDD 1TB 3.5" S3 KH.01K08.013
WD10EADX-22TDHB0 ( GP500 ) SATA WD10EADX-22TDHB0
III 32MB LF F/W:77.04D77 GP 6G
HDD 1TB 7200RPM 3.5" SEAGATE HDD 1TB3.5"S3 KH.01K01.016
SATA3 ST31000524AS 6G 32MB SEAGATE
ST31000524AS 6G7.2
HDD WD 3.5" 5400RPM 1500GB HDD 1.5TB 3.5" WD KH.15K08.004
WD15EARX-22PASB0 SATA III 64MB LF WD15EARX-22PASB0
F/W:51.0AB51 GP
HDD 1.5TB 3.5" 7200RPM SATA HDD 1.5TB SGT KH.15K01.002
SEAGATE BRINKS ST31500341AS ST31500341AS 7.2
32MB CC4H 7
HDD 320GB 3.5" 7200RPM SEAGATE HDD 320GB 3.5"S3 SGT KH.32001.022
PHARAOH SATA3 ST3320413AS ST3320413AS 6G 7.2K
FW:JC45 6G
Technical Specifications
This appendix list the technical specifications of the Aspire AX1470 hardware components.
Processor
Common features:
• Socket: Socket FM1
• Package type: 905-pin micro-PGA package
Item Specification
Series AMD A6 AMD A8
Model A6-3650 A8-3850
No. of cores 4 4
Base frequency 2.6 GHz 2.90 GHz
L2 cache 4.0 MB 4.0 MB
DDR3 speed support Yes Yes
Thermal design power 100W 100W
Chipsets
Item Specification
Chipset • AMD A75 FCH, or
• AMD A55 FCH
BIOS
Item Specification
BIOS chip AMI BIOS
Setup utility CMOS Setup Utility
Gigabit Ethernet
Item Specification
Controller • Realtek RTL8201EL (Single-Chip/Port 10/100 Fast Ethernet PHYceiver with Auto
MDIX)
LAN protocol 10/100/1000 Mbit
LAN connector type RJ-45
Audio
Item Specification
Controller • Realtek RTL8111E-VL-CG
Audio jacks • Front panel: Headphone and microphone jacks
• Rear panel: Microphone, line-out, and line-in jacks
A checkpoints
boot block 62
ACPI, see Advanced Configuration Power DIM 66
Interface 2 overview 62
POST 64
Advanced Configuration Power Interface
specifications 2 Chipset 2
antivirus software 2 82
CMOS clear
audio CMOS RAM 7
headphone jack 4 connectivity
microphone jack, rear 5 options 1
specifications 109 specifications 109
troubleshooting 74
connector
B LAN 5
power 5
Basic Input/Output System, see BIOS 7 PS/2 keyboard 5
PS/2 mouse 5
beep codes 76 cover
BIOS optical drive 4
checkpoints 62
clear CMOS 82 D
CMOS RAM 7
configure 8 DIM checkpoints 66
crisis recovery disk 77 disassembly procedures
overview 7
card reader assembly 35
recovery 77
expansion board 31
specifications 107
front bezel 23, 30
update, DOS mode 78
hard disk drive 27
update, Windows mode 79
HDD-ODD bracket 26
BIOS menus mainboard 38
Advanced 11 memory 32
Advanced Chipset Configuration 13 optical disc drive 27
Boot Options 18 power supply unit 33
Exit 19 side panel 22
Integrated Peripherals 14 tools 21
USB Device Setting 16
Main 10 E
Miscellaneous 12
PC Health Status 15, 17 environmental requirements 3
Power Management Setup 16 Ethernet port
BIOS Setup specifications 109
enter Setup 8 expansion slots
block diagram 83 expansion board, install 48
boot block expansion board, remove 31
specifications 1
checkpoints 62
execute 77 exploded view 94
button
optical drive eject 4 F
C Field Replaceable Unit, see FRU list 93
front bezel
card reader reinstall 50
install 42 reinstalling 58
remove 35
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remove 23, 30 remove 32
FRU list specifications 108
components list 95 troubleshooting 72
exploded view 94 microphone jack
part number updates 93 rear 5
modem board
H troubleshooting 74
hard disk drive monitor port 5
reinstall 51
remove 27 O
specifications 108
hardware ODD, see optical disc drive 1
exploded view 94 operating system 1
FRU list 93 optical disc drive
specifications 107 reinstall 51
troubleshooting 61 remove 27
HDD, see hard disk drive 1 specifications 108
HDD-ODD bracket troubleshooting 73
reinstall 55 OS support 1
remove 26
headphone jack 4 P
heat sink fan assembly PCB 2
replace 56, 57
PhoenixBIOS Setup Utility, see BIOS Setup 8
humidity 3
POST, see Power-On Self-Test 64
I power
ACPI compliance 2
I/O ports 2 button/indicator 4
specifications 2
J power connector
ATX 12V 92
jack
CPU cooling fan 91
line-in 5
power management
line-out 5
microphone-in 4 ACPI mode table 110
specifications 2
L power supply unit
remove 33
LAN port specifications 109
specifications 109 troubleshooting 75
lock Power-On Self-Test
Kensington 5 beep codes 76
Key 5 checkpoints 64
error messages 66
M processor
specifications 107
main board placement 84 troubleshooting 72
mainboard
PSU, see power supply unit 33
component identification 84
install 40 R
remove 38
specifications 3 reassembly procedures
troubleshooting 72
card reader assembly 42
memory expansion board 48
install 47 front bezel 50, 58
112
T
temperature
operating 3
troubleshooting
BIOS checkpoints 62
BIOS recovery 77
BIOS update 78
clearing CMOS 82
component failure 72
hardware diagnostic procedure 61
POST error indicators 66
113