Software Requirements

Specification
For

Develop web application for Water Tax

Department of village.

Prepared by Group Number : 19

Name Roll No Email-ID Signature

Deepak Dhanaji Bhagat 2010007 [email protected]
Viraj Chandrahar Nimbalkar
Course 2010049 [email protected]
Name: Capstone Phase I
Onkar Sambhaji Pawar 2010060
Guide: Prof. A. [email protected]
Homkar.
Head of Dept: Dr. A. C. Adamuthe
Date: 01-07-2023

Software Requirements Specification for Develop web application for Water Tax Department of village. Page ii
 Contents
1 INTRODUCTION............................................................................................................................................................ 1
1.1 DOCUMENT PURPOSE................................................................................................................................................................................... 1
1.2 PRODUCT SCOPE........................................................................................................................................................................................... 1
1.3 INTENDED AUDIENCE AND DOCUMENT OVERVIEW.................................................................................................................................. 2
1.4 DEFINITIONS, ACRONYMS AND ABBREVIATIONS...................................................................................................................................... 3
1.5 DOCUMENT CONVENTIONS........................................................................................................................................................................... 4
1.6 REFERENCES AND ACKNOWLEDGMENTS.................................................................................................................................................. 5
2 OVERALL DESCRIPTION............................................................................................................................................. 6
2.1 PRODUCT PERSPECTIVE............................................................................................................................................................................... 6
2.2 PRODUCT FUNCTIONALITY............................................................................................................................................................................ 7
2.3 USERS AND CHARACTERISTICS................................................................................................................................................................... 7
2.4 OPERATING ENVIRONMENT.......................................................................................................................................................................... 8
2.5 DESIGN AND IMPLEMENTATION CONSTRAINTS.......................................................................................................................................... 9
2.6 USER DOCUMENTATION............................................................................................................................................................................... 10
2.7 ASSUMPTIONS AND DEPENDENCIES......................................................................................................................................................... 11
3 SPECIFIC REQUIREMENTS........................................................................................................................................ 12
3.1 EXTERNAL INTERFACE REQUIREMENTS.................................................................................................................................................. 12
3.2 FUNCTIONAL REQUIREMENTS.................................................................................................................................................................... 15
3.3 BEHAVIOUR REQUIREMENTS...................................................................................................................................................................... 16
4 OTHER NON-FUNCTIONAL REQUIREMENTS.......................................................................................................... 18
4.1 PERFORMANCE REQUIREMENTS............................................................................................................................................................... 18
4.2 SAFETY AND SECURITY REQUIREMENTS................................................................................................................................................. 18
4.3 SOFTWARE QUALITY ATTRIBUTES............................................................................................................................................................ 19
Software Requirements Specification for Develop web application for Water Tax Department of village. 1

1 Introduction

1.1 Document Purpose

The purpose of developing a web application for the Water Tax Department of a village is
multifaceted and aims to address several key objectives. Firstly, the web application would
provide a convenient and user-friendly platform for villagers to manage their water tax
payments efficiently. By offering an online payment system, villagers can easily access and
submit their tax payments from the comfort of their homes, eliminating the need for
physically visiting the Water Tax Department or dealing with paper-based transactions. This
would enhance convenience and accessibility for the villagers, saving them time and effort.

Secondly, the web application would streamline the administrative processes of the Water Tax
Department. It would automate tasks such as payment processing, record-keeping, and
generating invoices, reducing manual efforts and minimizing the chances of errors or delays.
By centralizing all relevant information and transactions in a digital system, the Water Tax
Department can easily manage and track payment statuses, generate reports, and analyze data
for better decision-making. This would enhance the overall efficiency of the department and
enable staff members to focus on more critical tasks. Furthermore the web application can
improve transparency and accountability. Villagers would have access to their billing history,
payment due dates, and any outstanding dues through their personalized accounts on the
application. This would enable them to stay informed about their tax obligations and track
their payments, reducing misunderstandings or disputes. Additionally, the Water Tax
Department can provide timely notifications or reminders through the web application,
ensuring that villagers are aware of important updates or changes related to their water tax
payments.

1.2 Product Scope

The web application for the Water Tax Department of a village aims to streamline the process
of collecting water taxes from residents and property owners. The product scope of this
application includes several key features. Firstly, it should provide a user registration and
authentication system to ensure secure access. Users should be able to create accounts, log in,
and manage their profiles. Secondly, the application should facilitate property registration,
allowing users to register their properties with the Water Tax Department by providing
necessary details such as property address and owner information. Additionally, the
application should offer a dashboard where users can view their profile information, property
details, and payment history. It should also provide a convenient online payment system to
enable residents to easily pay their water taxes. The application may also include features like
notifications for upcoming tax payments, the ability to generate tax invoices, and reports for
the Water Tax Department to monitor tax collection and identify any outstanding payments.
Overall, the web application aims to enhance the efficiency and effectiveness of the water tax
collection process for the village's Water Tax Department.

1. User Registration and Authentication :- The web application should allow villagers to
register and create user accounts. It should also include robust authentication mechanisms to
ensure secure access to personal and financial information.

2. Online Payment System :- The web application should provide a secure and reliable online
payment system that enables villagers to make water tax payments using various payment
Software Requirements Specification for Develop web application for Water Tax Department of village. 2
methods, such as credit/debit cards, net banking, or digital wallets. The system should
generate receipts and provide payment confirmation to users.

3. Billing and Invoice Generation :- The application should be capable of generating and
issuing water tax bills and invoices to villagers. The billing process should take into account
factors such as consumption rates, tax rates, and any applicable discounts or penalties.

4. Payment Tracking and Reporting :- The web application should allow the Water Tax
Department to track and monitor payment statuses in real-time. It should generate reports
and analytics that provide insights into revenue collection, pending payments, and trends
over time. This would help the department in decision-making and planning.

5. Notification and Reminder System :- The application should include a notification system
to send automated reminders to villagers regarding upcoming payment due dates, any
outstanding dues, or changes in tax rates or policies. This feature will help ensure timely
payments and reduce the number of missed payments.

6. Customer Support and Query Resolution :- The web application should provide a
mechanism for villagers to seek assistance or resolve queries related to their water tax
payments. This could be through a support ticketing system, live chat, or a dedicated
helpline.

7. Data Security and Privacy :- It is crucial to prioritize data security and privacy in the web
application. Measures should be implemented to protect user information, encrypt sensitive
data, and comply with relevant data protection regulations.

1.3 Intended Audience and Document Overview

Intended Audience :

The document is intended for various readers involved in the development and
implementation of the web application for the Water Tax Department of the village. The
main audience includes :

1. Developers and Technical Personnel :- This group comprises software engineers,

programmers, database administrators, and other technical staff responsible for designing,
developing, and maintaining the web application.

2. Client Representatives :- These are individuals from the Water Tax Department who will
be using the system and overseeing its implementation. They need to understand the
system's features, functionalities, and how it aligns with their requirements.

3. Project Managers :- Project managers can utilize this document to gain insights into the
project's scope, technical aspects, and resource requirements for planning and coordination
purposes.

4. Quality Assurance Team :- The quality assurance team can refer to the document to
understand the system's requirements and ensure that the developed application meets the
specified criteria.
Software Requirements Specification for Develop web application for Water Tax Department of village. 3

5. Professors/Instructors (Academic Projects):- In an academic setting, the document can be

used by professors or instructors as a reference to assess the understanding and
implementation of the project by students.

Document Overview :

The Software Requirements Specification (SRS) for the web application of the Water Tax
Department of the village contains the following sections:

1. Introduction :- Provides an overview of the document and the purpose of the web
application, along with any necessary background information about the project.

2. Product Overview :- Presents a high-level summary of the system's major functions,

features, and the relationship between different components. It may include diagrams or
visual representations.

3. System Requirements :- Details the functional and non-functional requirements of the

system, specifying what the web application should do and how it should perform.

4. Architecture and Design :- Describes the overall architecture, system components, and
design considerations of the web application, including technology choices and integration
points.

5. User Interface Design :- Provides guidelines and specifications for the user interface
design, including wireframes style guides to ensure a consistent and user-friendly interface.

6. Testing and Quality Assurance :- Outlines the testing strategy, test cases, and quality
assurance measures to ensure the reliability, accuracy, and performance of the web
application.

1.4 Definitions, Acronyms and Abbreviations

Definitions :-

1. Web Application :- A software application accessed and operated through a web browser
or web-enabled device.

2. Water Tax :- A fee or charge imposed by the Water Tax Department on residents or
businesses for the usage of water services.

3. User Registration :- The process of creating a user account on the web application by
providing necessary personal information.

4. Authentication :- The process of verifying the identity of a user to ensure authorized

access to the web application.
Software Requirements Specification for Develop web application for Water Tax Department of village. 4
5. Billing :- The process of calculating and generating invoices for water tax payments based
on consumption rates and tax regulations.

6. Payment Tracking :- Monitoring and keeping records of payment statuses, including

successful payments, pending payments, or overdue payments.

7. API :- Short for Application Programming Interface, an API defines a set of rules and
protocols that allow different software systems to communicate and interact with each
other. In the context of web applications, APIs are often used to integrate with external
services, retrieve data, or perform specific actions.

Acronyms and Abbreviations :-

1. UI User Interface
2. UX User Experience

3. API Application Programming Interface

4. SSL Secure Sockets Layer

5. GDPR General Data Protection Regulation

6. CMS Content Management System

7. DBMS Database Management System

8. CRM Customer Relationship Management

9. FAQ Frequently Asked Questions

10. HTTP Hypertext Transfer Protocol

11. HTTPS Hypertext Transfer Protocol Secure

1.5 Document Conventions

1. Formatting Conventions :-

• The font used throughout the document is Arial and Times New Roman ,with a
recommended font size of 11 or 12.
• Text is single-spaced to ensure readability.
• Margins are set to 1 inch to maintain consistent spacing.

2. Section and Subsection Titles :-

Software Requirements Specification for Develop web application for Water Tax Department of village. 5
• Section and subsection titles in the SRS follow a specific template or structure to provide
clear organization and navigation.

• The template may include headings such as Introduction, System Overview, Functional
Requirements, Non-Functional Requirements, etc.,

3. Highlighting and Special Significance :-

• The SRS may utilize certain formatting techniques to highlight important points or
requirements. There are heading section highlighted with font size 14 and Subheading
section are highlighted with font size 12.

• These formatting techniques are used sparingly and purposefully to enhance readability and
comprehension.

1.6 References and Acknowledgments

Websites

• www.tutorialspoint.com/index.html

• www.w3schools.com/index.php

• http://www.ibm.com/developerworks/rational/library/3101.html

• https://www.youtube.com/watch?v=ObNDfHliVdw

• https://www.youtube.com/watch?v=ObNDfHliVdw

• http://dx.doi.org/10.1080/07900627.2014.920680

Books

• "Water Tax Revolution: Shaping the Blue Economy" by Ethan Rivers.

• "Liquid Assets: Exploring the Future of Water Tax" by Emily Waters.

• Toward a Liquid Economy: The Role of Water Tax in Sustainable Growth" by Noah
Anderson
Software Requirements Specification for Develop web application for Water Tax Department of village. 6

2 Overall Description

2.1 Product Perspective

The web application for the Water Tax Department of a village should be developed with a clear
product perspective in mind. It should be designed to seamlessly integrate with the existing
systems and infrastructure of the department, ensuring smooth data exchange and interaction.
The application should prioritize the user experience, providing a user-friendly interface for
department officials, residents, and property owners. It should comply with relevant regulations
and standards, ensuring data privacy and security. Scalability and maintenance considerations
should also be taken into account to accommodate future growth and facilitate ongoing updates
and enhancements. By considering these aspects, the web application can effectively support the
water tax collection and management processes of the village's Water Tax Department.

• System Context :- The web application should be designed to integrate seamlessly with the
existing infrastructure and systems within the Water Tax Department. This includes any
relevant databases, backend systems, or external services that the application needs to
interact with to fulfill its functionalities.

• User Perspective :- The web application should prioritize the user experience and ensure
that it caters to the needs of different stakeholders, such as department officials, residents,
and property owners. It should provide a user-friendly interface, easy navigation, and clear
instructions to facilitate smooth interactions and achieve the desired outcomes.

• Data Integration :- The application should be able to retrieve and update relevant data from
various sources, such as property records, user profiles, and payment information. It should
establish secure connections and data transfer mechanisms with the database systems and
ensure data consistency and accuracy.

• Regulatory Compliance :- The web application should adhere to any relevant regulations,
policies, or standards related to water tax collection and management. It should incorporate
necessary features to ensure compliance with legal requirements and maintain data privacy
and security.

• Scalability and Maintenance :- The application should be designed to accommodate future

growth and changes in user demands. It should be scalable enough to handle increasing user
Software Requirements Specification for Develop web application for Water Tax Department of village. 7
volumes and data storage requirements. Additionally, proper documentation and modular code
structure should be maintained to facilitate ongoing maintenance, updates, and enhancements.

2.2 Product Functionality

1. User Registration and Authentication :- Allow users to register for an account and
authenticate themselves to access the system.

2. Taxpayer Management :- Enable the management of taxpayer information, including

adding new taxpayers, updating their details, and maintaining a database of taxpayers.

3. Property Assessment :- Perform property assessment to determine the tax value based on
various factors such as property size, location, and amenities.

4. Tax Calculation and Billing :- Calculate taxes owed by each taxpayer based on the
assessed property values and applicable tax rates. Generate tax bills and invoices for
taxpayers.

5. Payment Processing :- Facilitate the processing of tax payments from taxpayers, including
online payment options and integration with payment gateways. Record and update payment
information in the system.

6. Penalty and Fine Management :- Apply penalties and fines for late or unpaid taxes.
Generate penalty notices and communicate them to taxpayers.

7. Reporting and Analytics :- Generate reports and analytics on tax collection, outstanding
payments, and other relevant metrics to provide insights and support decision-making.

8. Notifications and Reminders :- Send automated notifications and reminders to taxpayers

regarding upcoming payment deadlines, outstanding taxes, penalties, and other important
updates.

9. System Administration :- Provide administrative tools and functionality for system

configuration, user management, data backup, and recovery. Administer user roles and
permissions to control access to system features.

2.3 Users and Characteristics

The web application for the Water Tax Department of a village caters to multiple users with
distinct characteristics. Here are the key user roles and their associated characteristics:

1. Department Officials :-

• Characteristics :- Department officials are the primary users responsible for managing
and overseeing the water tax collection process. They require administrative privileges
and access to various functionalities within the application.
Software Requirements Specification for Develop web application for Water Tax Department of village. 8
• Responsibilities :- Department officials need to review and approve property
registrations, monitor tax payments, generate reports, and communicate with residents
and property owners regarding water taxes.

• Characteristics :- They should have knowledge of water tax regulations, administrative

procedures, and the ability to handle the system's administrative tasks effectively.

2. Residents and Property Owners :-

• Characteristics : Residents and property owners are the end-users of the application. They
are typically individuals or households residing in the village or owning properties within the
jurisdiction of the Water Tax Department.

• Responsibilities : They need to register their properties, update property information, view
and pay water tax bills, and access relevant information related to their tax obligations.

• Characteristics : Residents and property owners may vary in their technological proficiency,
requiring an intuitive and user-friendly interface to ensure ease of use. They may also have
specific inquiries or requests related to their water tax payments.

3. System Administrators or IT Staff :-

• Characteristics : System administrators or IT staff are responsible for managing and

maintaining the web application's technical aspects, ensuring its proper functioning, security,
and performance.

• Responsibilities : They handle tasks such as server management, database administration,

system backups, software updates, and addressing technical issues or user support.

• Characteristics : System administrators require technical expertise in web application

management, database administration, and troubleshooting skills to ensure the smooth
operation of the application.

2.4 Operating Environment

The operating environment of a web application for the Water Tax Department of a village
encompasses the hardware, software, and network infrastructure required to support the
application's deployment and functioning. Here are the key aspects of the operating
environment :-

1. Hardware :- The web application requires hardware components to run the necessary
software and host the application. This includes servers or cloud-based infrastructure to host
the application, databases for storing data, and networking equipment for connectivity.

2. Software :- The operating environment relies on various software components to support the
web application. This includes the web server software, such as Apache or Nginx, to handle
HTTP requests and serve web pages. It also includes the database management system
(DBMS), such as MySQL or PostgreSQL, to store and manage data. Additionally, any
specific
Software Requirements Specification for Develop web application for Water Tax Department of village. 9
programming languages, frameworks, or libraries used in the development of the application
should be installed and configured.

3. Networking :- The web application operates in a networked environment, requiring network

infrastructure for communication between the application and users. This includes internet
connectivity for users to access the application through web browsers. The network
infrastructure should provide sufficient bandwidth and stable connectivity to handle user
requests and data transfer.

4. Security :- The operating environment should incorporate security measures to protect the
web application and its data from unauthorized access or attacks. This includes
implementing firewalls, intrusion detection systems, and secure socket layer (SSL)
certificates to encrypt data transmissions. Proper authentication and authorization
mechanisms should be in place to ensure only authorized users can access the application.

5. Backup and Disaster Recovery :- To ensure data integrity and availability, the operating
environment should include backup mechanisms and disaster recovery procedures. Regular
backups of the application and database should be performed to prevent data loss in case of
hardware failure or other unforeseen events.

6. Scalability :- The operating environment should be designed to handle potential increases in

user traffic and data volume. It should support horizontal or vertical scalability, allowing for
additional hardware resources or distributed server setups to accommodate growing
demands.

2.5 Design and Implementation Constraints

1. Technology Stack :- The web application must be developed using specific technologies
and frameworks chosen by the client or based on organizational requirements. For
example, the client may require the use of a particular programming language, web
framework, or database system. The development team must adhere to these constraints
when designing and implementing the application.

2. Compatibility :- The web application should be compatible with various web browsers
and operating systems to ensure broad accessibility. It should be designed and tested to
work seamlessly on popular browsers such as Google Chrome, Mozilla Firefox,
Microsoft Edge, and Safari. Compatibility with different screen sizes and resolutions
should also be considered to provide a consistent user experience across devices.

3. Integration with Existing Systems :- The web application may need to integrate with
existing systems or databases used by the Water Tax Department. Integration constraints
may include compatibility with specific data formats, APIs, or authentication mechanisms.
The development team must consider these constraints to ensure smooth data exchange
and interoperability with the existing systems.

4. Security and Privacy Regulations :- The web application must comply with relevant
security and privacy regulations, such as data protection laws or industry-specific
standards. This may include implementing encryption for sensitive data, enforcing secure
user authentication, and incorporating mechanisms to protect against unauthorized access
Software Requirements Specification for Develop web application for Water Tax Department of village. 10
or data breaches. Compliance with these constraints is crucial to ensure the security and
privacy of user and tax-related information.

5. Resource Limitations :- The development and deployment of the web application may be
subject to resource limitations, such as budget constraints, hardware infrastructure
availability, or development timeframes. The development team must consider these
constraints when planning and implementing the application, making efficient use of
available resources while meeting the required functionality and quality standards.

2.6 User Documentation

User Documentation for the web application for the Water Tax Department of a village
plays a crucial role in guiding users on how to effectively utilize the application. The
documentation should consist of a comprehensive User Guide, offering step-by-step
instructions for various tasks such as property registration, tax bill viewing, payment
processing, and report access. Clear and concise language should be used, complemented by
visual aids like screenshots and illustrations to facilitate user comprehension. Additionally,
the documentation should cover navigation instructions, enabling users to seamlessly move
between different sections and access specific functionalities. It should also include detailed
guidance on account setup and management, explaining the registration process, password
requirements, and additional security measures. Instructions on payment methods, associated
fees, and required account or billing information should be provided if applicable. Lastly, a
section addressing troubleshooting and frequently asked questions (FAQs) should be
included to help users resolve common issues and errors they may encounter during their
interaction with the web application.

1. User Guide :- Provide a comprehensive guide that explains the purpose and features of the
web application. Include step-by-step instructions on how to perform common tasks such as
property registration, viewing tax bills, making payments, and accessing reports. Use clear
and concise language, accompanied by screenshots or illustrations to aid understanding.

2. Navigation Instructions :- Explain the application's navigation structure, including menus,

buttons, and links. Describe how users can move between different sections and access
specific functionalities. Highlight any shortcuts or search capabilities that can help users
quickly find the information they need.

3. Account Setup and Management :- Provide instructions for creating user accounts and
managing user profiles. Explain the registration process, password requirements, and any
additional security measures. Guide users on how to update their personal information and
preferences within the application.

4. Payment Instructions :- If the web application allows users to make tax payments online,
provide clear instructions on how to complete the payment process. Explain the available
payment methods, any associated fees, and any necessary account or billing information that
users need to provide.

5. Troubleshooting and FAQs :- Anticipate common user questions and provide a list of
frequently asked questions (FAQs) with detailed answers. Include troubleshooting tips for
common issues or error.
Software Requirements Specification for Develop web application for Water Tax Department of village. 11

2.7 Assumptions and Dependencies

Assumptions :

• Internet Connectivity :- The web application assumes that both Water Tax Department
officials and residents have access to stable and reliable internet connectivity. The
system's proper functioning relies on a continuous internet connection for accessing and
using the application.

• User Authentication :- The assumption is made that Water Tax Department officials will
have individual user accounts with unique credentials to authenticate and securely access
the web application. The system assumes the availability and proper management of user
authentication mechanisms.

• Metering Infrastructure :- The Water Tax Department is assumed to have an existing

metering infrastructure in place to accurately measure water consumption. The web
application relies on this infrastructure to retrieve meter readings and calculate water tax
bills.

• Availability of Resident Information :- It is assumed that the Water Tax Department

possesses accurate and up-to-date resident information, including contact details,
addresses, and water usage history. This information is utilized by the web application
for billing and communication purposes.

Dependencies :

• Database Management System :- The web application may depend on a specific database
management system, such as MySQL or PostgreSQL, to store and manage data. The
project assumes the availability, compatibility, and appropriate configuration of the
chosen database system.

• Payment Gateway :- If the web application integrates online payment functionality, it

relies on a secure and reliable payment gateway service to process payment transactions.
The project assumes the integration and compatibility with the selected payment gateway
provider.

• Hosting Environment :- The web application's deployment and operation may depend on
a specific hosting environment, such as cloud hosting or a dedicated server. The project
assumes the availability, configuration, and proper setup of the chosen hosting
environment.

• Third-Party Libraries and Frameworks :- The project may utilize third-party libraries,
frameworks, or APIs to enable specific functionalities within the web application, such
as user authentication or data visualization. The project assumes the availability,
compatibility, and adherence to proper licensing for these dependencies.
Software Requirements Specification for Develop web application for Water Tax Department of village. 12

• Regulatory Compliance :- The web application's design and functionality need to comply
with local regulations and policies related to water tax management. The project assumes
adherence to these regulations and the cooperation of the Water Tax Department in
providing necessary information and guidance.
Software Requirements Specification for Develop web application for Water Tax Department of village. 13

3 Specific Requirements

3.1 External Interface Requirements

3.1.1 User Interfaces

The web application for the Water Tax Department of a village should have user interfaces
designed to provide a user-friendly and intuitive experience. Here are some key user
interfaces that should be incorporated:

• Login/Registration Interface :- This interface allows users to create new accounts or log in
to existing ones. It should include input fields for username and password, along with
options for password recovery if needed.

• Dashboard Interface :- The dashboard serves as the main hub of the application, providing
an overview of important information and quick access to key functionalities. It may include
summary data such as pending tax payments, notifications, and links to various sections of
the application.

• Property Registration Interface :- This interface enables users to register their properties
for tax assessment. It should include input fields for property details, such as owner name,
property address, and other relevant information.

Tax Payment Interface :- This interface facilitates online tax payments. It should include a
payment form with options for selecting payment method, entering payment details, and
displaying payment confirmation.

• Tax Bill Viewing Interface :- This interface allows users to view and download their tax
bills. It should present the tax bill in a clear and easily understandable format, including
details such as tax amount, due date, and payment status.

• Reports Interface :- This interface provides access to various reports related to tax
assessment, collection, and analysis. It should have options to filter and generate reports
based on specific criteria, such as time period or property type.

• User Profile Interface :- This interface enables users to manage their profile information,
update contact details, and change account settings. It should provide a user-friendly form
for modifying personal information.

• Help/Support Interface :- This interface offers assistance and support to users. It may
include an FAQ section, access to user documentation, and contact information for customer
support.
Software Requirements Specification for Develop web application for Water Tax Department of village. 14

3.1.2 Hardware Interfaces

When developing a web application for the Water Tax Department of a village, hardware
interfaces typically play a minimal role since web applications primarily interact with
software and are accessed through web browsers or web-enabled devices. However, there
are a few hardware interfaces that may be relevant in the context of the application:

• Web Browser :- The web application should be compatible with various web browsers,
such as Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari. It should be designed
to work seamlessly on different browser versions and adapt to different screen sizes and
resolutions.

• Server Infrastructure :- The web application requires a server infrastructure to host and run
the application. This may include hardware components such as servers, storage devices, and
network equipment. The specific infrastructure requirements depend on factors such as
anticipated user load, data storage needs, and performance expectations.

• Input Devices :- Users interact with the web application through input devices such as
keyboards, mice, touchscreens, or voice recognition devices. The application should be
designed to accommodate different input methods and ensure a smooth user experience
regardless of the input device being used.

• Printers :- In some cases, there might be a need to generate physical documents such as
receipts or reports. The web application may need to interface with printers to enable users
or the Water Tax Department to print relevant documents directly from the application.

• Mobile Devices :- The web application should be responsive and compatible with mobile
devices such as smartphones and tablets. It should adapt to different screen sizes and
touchbased interactions for optimal usability on mobile platforms.
Software Requirements Specification for Develop web application for Water Tax Department of village. 15

3.1.3 Software Interfaces

When developing a web application for the Water Tax Department of a village, several
software interfaces are relevant to ensure the smooth functioning of the application. These
interfaces allow the web application to interact with different software components and
systems. Here are some key software interfaces in this context:

• User Interface (UI) :- The web application needs to have an intuitive and user-friendly
interface that allows villagers to interact with the application easily. The UI should provide
forms, buttons, menus, and other elements that enable users to input data, navigate through
the application, and view relevant information.

• Backend Development Framework :- The web application may be built using a specific
backend development framework such as Django, Ruby on Rails, or Node.js. These
frameworks provide the necessary software interfaces and libraries to develop the backend
logic and handle server-side operations.

• Database Management System (DBMS) :- The web application requires a DBMS to store
and manage data related to water tax payments, user information, invoices, and other
relevant data. The application interacts with the DBMS using a database interface, such as
SQL (Structured Query Language), to perform CRUD operations (Create, Read, Update,
Delete) on the database.

• APIs (Application Programming Interfaces) :- APIs enable the web application to

communicate and exchange data with external systems or services. For example, the
application might integrate with a payment gateway API to process online payments, or with
a geolocation API to retrieve location data for addressing purposes.

• Security Interfaces :- The web application needs to implement security interfaces to protect
sensitive user data and prevent unauthorized access. This includes implementing
authentication mechanisms (e.g., username/password, OAuth), encryption protocols (e.g.,
SSL/TLS), and access control measures to safeguard the application and user information.

3.1.4 Communications Interfaces

In the development of a web application for the Water Tax Department of a village,
communications interfaces play a vital role in facilitating seamless communication and data
exchange between various components and systems. The application utilizes HTTP(S) as the
primary communication protocol for exchanging data between web browsers and the
application server. RESTful APIs are employed to enable communication and integration with
external systems, allowing for the retrieval and modification of data through standardized
HTTP methods. Web services, such as SOAP or XML-RPC, can be utilized to establish
communication channels with other systems, enabling structured data exchange. Additionally,
messaging systems like MQTT or AMQP can be implemented to support asynchronous
communication and real-time data exchange. Email services can be integrated using protocols
like SMTP to send notifications and alerts to users, while file transfer protocols like FTP or
SFTP can facilitate secure file transfer within the application. Lastly, real-time
communication
Software Requirements Specification for Develop web application for Water Tax Department of village. 16
interfaces such as Web Sockets or WebRTC can be employed to enable instant messaging or
video conferencing capabilities. These communication interfaces ensure efficient and
effective communication within the web application, as well as seamless integration with
external systems, ultimately enhancing the functionality and user experience of the Water Tax
Department's web application.

3.2 Functional Requirements

1. User Registration and Authentication :- The application should allow users to register and
create accounts. Authentication mechanisms such as username/password or social login
should be implemented to ensure secure access to the application.

2. Tax Calculation and Payment :- The application should calculate the water tax for each
user based on specified rates and regulations. It should provide a payment gateway
integration to enable online payment processing for water tax bills.

3. Admin Dashboard :- The application should provide a Admin dashboard where Admin can
view the tax payment history, current tax status, and any pending or overdue payments.
Admin should be able to download invoices or receipts for their payments.
4. Authority Dashboard:- The application should provide a authority dashboard where
authority can manage the taxes and other departments

5. User Dashboard :- The application should provide a user dashboard where users can view
their tax payment history, current tax status, and any pending or overdue payments. Users
should be able to download invoices or receipts for their payments.

6. Data Management :- The application should allow the Water Tax Department to manage
user data, including personal details, property information, and tax records. It should provide
an administrative interface for authorized personnel to update and maintain this information.

7. Reporting and Analytics :- The application should generate reports and analytics to provide
insights into tax collection, outstanding payments, and other relevant metrics. These reports
can assist the Water Tax Department in monitoring revenue, identifying trends, and making
informed decisions.

8. Notifications and Reminders :- The application should send automated notifications and
reminders to users regarding upcoming payment due dates, overdue payments, and other
important updates. These notifications can be delivered through email, SMS, or in-app
notifications.

9. Help and Support :- The application should include a comprehensive help section or a
frequently asked questions (FAQ) page to assist users in navigating the application and
resolving common queries. It should also provide a support channel for users to contact the
Water Tax Department for assistance.

10. Accessibility :- The application should adhere to accessibility guidelines and standards to
ensure that users with disabilities can access and use the application effectively. This includes
providing alternative text for images, keyboard navigation support, and other accessibility
features.

11. Security and Privacy :- The application should implement appropriate security measures to
protect user data, such as encryption of sensitive information and adherence to data
Software Requirements Specification for Develop web application for Water Tax Department of village. 17
protection regulations like GDPR. It should also have robust access controls to prevent
unauthorized access to user data.
12. Multilingual Support :- The application should support multiple languages to accommodate
users who prefer to interact with the application in their native language. Language options
should be provided, and the application's content and interface should be dynamically
translated.

3.3 Behaviour Requirements

3.3.1 Use Case View

A web application for water tax serves as a digital platform for efficiently managing and
collecting taxes on water usage. It automates the calculation of tax amounts based on
predefined rates or formulas, generates bills and invoices for users, and enables seamless
online payment processing. Users can create personalized accounts to access their tax
information, view payment history, and receive timely notifications and reminders.
Additionally, the application provides valuable reporting and analytics capabilities, allowing
authorities to evaluate tax revenue, identify consumption patterns, and make informed
decisions for effective water resource management. Overall, the web application streamlines
tax collection processes, enhances user experience, and facilitates better governance of water
taxation.

Firstly, the application automates the process of tax calculation by utilizing predefined rates
or formulas. This eliminates manual calculations and reduces the risk of errors, ensuring
accurate tax amounts for users based on their water usage.

Secondly, the web application generates bills and invoices for users, simplifying the billing
process. It provides a centralized platform where users can access their billing information,
view detailed breakdowns of their charges, and download or print their invoices as needed.
This streamlines the invoicing process and enhances transparency for users.
Software Requirements Specification for Develop web application for Water Tax Department of village. 17

Fig. Use Case Diagram of web application for Water Tax Department.
Software Requirements Specification for Develop web application for Water Tax Department of village. 18

4 Other Non-functional Requirements

4.1 Performance Requirements

• Response Time :- The web application should ensure that any transaction or action, such as
calculating tax or processing payments, is completed within a maximum response time of 5
seconds. This ensures a smooth and responsive user experience.

• Concurrent User Handling :- The application should be capable of handling a significant

number of concurrent users without experiencing performance degradation. It should be able
to accommodate a minimum of 500 concurrent users accessing the application
simultaneously.

• Scalability :- The application should be designed to scale easily to handle increased user load
or data volume. It should support a minimum of 20% growth in user base and data storage
capacity over the next two years without significant performance impact.

• System Availability :- The web application should aim for a minimum uptime of 99.9% to
ensure it is available to users whenever they need to access it. This includes scheduled
maintenance windows during off-peak hours to minimize disruption to users.

• Database Performance :- The database system supporting the application should be able to
handle large amounts of data efficiently. Database queries, such as retrieving tax records or
generating reports, should execute within a maximum time of 3 seconds to provide timely
information to users.

4.2 Safety and Security Requirements

Safety Requirements :-

• Data Backup and Recovery: The web application should have regular data backup
mechanisms in place to ensure the safety and availability of user and tax-related data. The
backup process should be performed at least once a day, and backups should be stored
securely off-site to protect against data loss due to hardware failure or other unforeseen
circumstances.

• Error Handling and Logging: The application should have robust error handling mechanisms
to capture and log any critical errors or exceptions that occur during its operation. This
ensures that potential issues are identified and addressed promptly, minimizing the impact on
users and preventing potential security vulnerabilities.

• User Data Protection: The web application should implement appropriate measures to
protect user data and ensure privacy. This includes encryption of sensitive user information,
such as passwords and payment details, during transmission and storage. User data should be
stored securely and access to it should be restricted only to authorized personnel.
Software Requirements Specification for Develop web application for Water Tax Department of village. 19

Security Requirements :-

• User Authentication and Authorization: Implement a secure authentication mechanism to

verify user identities and ensure that only authorized users can access the application and
perform specific actions. This includes using strong password policies, enforcing session
timeouts, and implementing role-based access controls.

• Secure Communication: All communication between the web application and users should be
encrypted using HTTPS to protect sensitive data from unauthorized interception or
tampering.

• Protection against Cross-Site Scripting (XSS) and Cross-Site Request Forgery (CSRF):
Implement security measures to prevent XSS and CSRF attacks, such as input validation,
output encoding, and utilizing anti-CSRF tokens, to protect against malicious attempts to
AQW34manipulate user data or perform unauthorized actions.

4.3 Software Quality Attributes

4.3.1 Reliability
• Availability :- The web application should aim for a high level of availability. This can be
achieved by implementing redundancy measures, such as load balancing and failover
mechanisms, to minimize downtime due to hardware or software failures.

• Error Handling :- The application should have robust error handling mechanisms in place to
gracefully handle and recover from errors or exceptions. Error messages should be
informative and user-friendly, allowing users to understand the issue and take appropriate
actions.

4.3.2 Usability
• User-Friendly Interface :- The web application should have an intuitive and user-friendly
interface that is easy to navigate and understand. It should follow standard design principles
and conventions to ensure a consistent and familiar user experience.

• Responsive Design :- The application should be designed to be responsive and adaptable to

different screen sizes and resolutions, allowing users to access and use it effectively on
various devices, including desktops, laptops, tablets, and smartphones.

4.3.3 Maintainability
• Modular and Well-Structured Code :- The application's codebase should be organized into
modules and follow best practices for software design and architecture. This makes it easier
to understand, maintain, and enhance the application in the future.
Software Requirements Specification for Develop web application for Water Tax Department of village. 20
• Documentation :- The application should be accompanied by comprehensive documentation
that describes the architecture, code structure, APIs, and configuration details. This helps
developers and administrators understand the application and make necessary changes or
updates effectively.

4.3.4 Performance
• Efficient Resource Utilization :- The application should be designed to utilize system
resources efficiently, such as CPU, memory, and network bandwidth. Optimizations should
be implemented to minimize response times and reduce server load, ensuring smooth
performance even under heavy user traffic.

• Caching :- The application should incorporate caching mechanisms to store frequently

accessed data and reduce database queries. This improves performance by serving data
quickly from cache instead of retrieving it from the database.

4.3.5 Security
• Secure Authentication and Authorization :- The application should implement strong
authentication mechanisms, such as multi-factor authentication, to ensure secure access.
Role- based access controls should be enforced to grant appropriate privileges to users based
on their roles and responsibilities.

• Data Encryption :- Sensitive user data, such as passwords and payment details, should be
encrypted during transmission and storage to protect against unauthorized access or data
breaches.