APPENDIX B

North Coast Bohol Institute Incorporated

San Francisco, Talibon, Bohol

QUESTIONNAIRE

THE IMPACT OF SELF-LEARNING MODALITY TO COMPUTER SYSTEM

SERVICING NC-II

To our Dear Respondents;

Here with listed are set of questions for you to answer honestly. The

objective of this study is to gather data on the perceptions of the respondents on

The Impact of Self-Learning Modality to Computer System Servicing NC-II.

Part I. Profile of the Respondents

Direction: Please indicate with a checkmark of your choice on the space

provided.

A. Student

A.1

General Weighted Average in Computer Systems Servicing NC-II:

____ 90-100

____ 85-89

____ 80-84

____ 75-79

____ 75 below
Part II. Perceptions of the respondents on The Impact of Self-Learning

Modality to Computer System Servicing NC-II.

Directions: Answer the following questions honestly and put a check mark on

the column for your answer using the following scale:

4 – Strongly Agree 2 – Disagree

3 – Agree 1 – Strongly Disagree

II-A.

The Student Experience Questionnaire

Items SA A D SD
(4) (3) (2) (1)
1. This module is intellectually stimulating.
2. There is a lot of unwanted academic pressure on me as a
student.
3. My lecturer normally gives me helpful feedback on my
progress.
4. The workload in this module is too heavy.
5. This module has helped me develop my ability to work as
part of a group.
6. I had a clear idea of where I was going and what was
expected of me.
7. I have found this module motivating.
8. The lecturer in this module motivated me to do my best
work.
9. This module has helped sharpen my analytical skills.
10. Since doing this module, I feel more confident about
tackling problems.
11. My module has stimulated my enthusiasm for further
learning.
12. It was always easy to know the standard of assignments
expected.
13. The tests and exams assessed what I memorized and
not what I understood.
14. I felt a part of students who are committed to learning.
15. I was generally given enough time to understand the
things I had learnt.
16. My lecturer made a real effort to understand any
difficulties I had.
17. This module has stimulated my interest in the field of
study.
18. This module has improved my communication skills.
19. The lecturer in this module is extremely good at
explaining things.
20. Too many purely factual questions were asked.
21. The lecturer worked hard to make this subject
interesting.
22. The academic expectations of me on this module were
too high.
23. This module has helped me to develop the ability to plan
 my own work.
24. The volume of work in this module is too much to
thoroughly understand it.
25. It was made clear right from the start what is expected
from me.
26. To do well on this module all you really need is a good
memory.
27. My lecturer put a lot of time into comments (orally
/writing) on my work.
28. It was often hard to discover what was expected of me
on this module.
29.Intellectual expectations/standards in this module are set
too high.
30. Overall, I am satisfied with the quality of this module.
31. Attending class helped me to develop my
understanding.
32. Overall, I am satisfied with the quality of the support
from my lecturer.
33. The tests/exams were totally different from the
outcomes and the lectures.

II-B.

COMPUTER SYSTEMS SERVICING NC II COMPETENCIES

INSTALLING AND CONFIGURING COMPUTER SYSTEMS

Items 4 3 2 1
1. I can plan and prepare unit for assembly.
2. I can identify and obtain materials necessary to complete the
work and check against system requirements.
3. I can obtain tools, equipment and testing devices to carry out
the work and check for correct operation and safety.
4. I can assemble following computer hardware according to
established OH& S policies and procedures and system
requirements?
a. Motherboard and its components
b. Hard drives and its accessories
c. Power supply
d. Peripherals such as keyboard, mouse, cables
5. I can perform Basic Input Output System (BIOS) configuration
based on system requirements.
6. I can create portable bootable devices according to software
manufacturer’s instruction.
7. I can prepare customized installers according to software
utilization guide and end-user agreement.
8. I can install portable applications according to software user
guide and software license.
9. I can install operating system according to established
installation procedure and end-user agreement.
10. I can install and configure drivers of peripherals and devices
according to manufacturer’s instructions and OS installation
procedures.
11. I can access and install OS and drivers updates/patches
based on manufacturer’s recommendations and requirements.
12. I can check quality of work according to established
procedures.
13. I can install application software based on installation guides,
end-user agreement and license agreement.
14. I can carry out variation in application software installation
according to manufacturer’s recommendations and requirements.
15. I can access and install software updates based on
manufacturer’s recommendations and requirements.
16. I can test devices/systems/installation to determine whether
they conform to requirements.
17. I can conduct stress test to ensure reliability of equipment.
18. I can follow 5S and 3Rs according to environmental policies.
19. I can complete and forward the documentation to appropriate
personnel and/or authority.

SETTING UP COMPUTER NETWORKS

Items 4 3 2 1
1. I can determine and plan cable routes according to network
design.
2. I can identify and obtain network materials necessary to
complete the work according to established procedures and
checks against system requirements.
3. I can obtain tools, equipment and testing devices needed to
carry out the installation work in accordance with established
procedures and check for correct operation and safe.
4. I can use appropriate personal protective equipment and
follows OH & S policies and procedures.
5. I can perform copper cable splicing in accordance with the
standards such as the 568A and 568B color coding cabling
standards.
6. I can install network cables and cable raceway in accordance
with established procedures and installation requirements.
- slotted PVC
- metallic raceway
- flexible conduit
7. I can perform and check installation work to ensure compliance
with requirements.
8. I can follow 5S and 3Rs according to environmental policies.
9. I can check network connectivity of each terminal in
accordance with network design.
10. I can diagnose and remedy network fault or problem in line
with the standard operating procedures.
11. I can configure network interface card (NIC) settings in
accordance with network design.
- Configure IP address of all devices are configured
12. I can carry out communication checking between terminals in
accordance with OS network configuration guides.
- File sharing
- Access network resources
13. I can respond to unplanned events or conditions in
accordance with established procedures.
- Diagnose problems by retracing steps or localizing the trouble
Area
14. I can set router/Wi-Fi/ wireless access point/repeater
configuration.
- Configure and set router
15. I can configure client device systems settings in accordance
with manufacturer’s instructions, end-user preference and
network design.
16. I can configure Client computer wi-fi access.
17. I can configure local area network (LAN) port.
18. I can configure wide area network (WAN) port.
19. I can configure wireless settings.
20. I can configure security/firewall/advance settings.
21. I can undertake final inspection to ensure that the
configuration conforms with the manufacturer’s
instructions/manual.

SET UP COMPUTER SERVERS

Items SA A D SD
(4) (3) (2) (1)
1. I can create user folder in accordance with network
operating system features.
2. I can configure user access level based on NOS features
and established network access policies and end-user
requirements.
3. I can perform security check in accordance with
established network access policies/end-user requirements.
4. I can check normal functions of server in accordance with
manufacturer’s instructions.
5. I can install/update required modules/add-ons based on
NOS installation procedures.
6. I can confirm network services to be configured based on
user/system requirements.
7. I can check operation of network services based on
user/system requirements.
8. I can respond to unplanned events or conditions in
accordance with established procedure.
9. I can perform testing of network through file and printer
sharing, documentation and pre-deployment procedures.
10. I can undertake pre-deployment procedures based on
enterprise policies and procedures.
11. I can undertake operation and security check based on
end-user requirements.
12. I can prepare and complete reports according to
enterprise policies and requirements.

MAINTAINING AND REPAIRING COMPUTER SYSTEMS AND

NETWORKS
Items SA A D SD
(4) (3) (2) (1)
1. I can plan and prepare maintenance and/or diagnosis of
faults in line with job requirements.
2. I can obtain and check tools, equipment and testing
devices for correct operation and safety.
- Hardware tools
- Software tools
3. I can obtain and check materials necessary to complete
the work in accordance with established procedures and
checks against job requirements.
4. I can follow OHS policies and procedures.
5. I can check computer systems and networks for
maintenance against job/service order instructions and
specifications
6. I can use appropriate personal protective equipment in line
with standard procedures.
7. I can check normal function of computer systems and
networks based on manufacturer’s instructions.
8. I can perform scheduled/periodic maintenance in
accordance with manufacturer’s requirements.
9. I can perform necessary repairs/replacements in
accordance with established procedures.
10. I can respond to unplanned events or conditions in
accordance with established procedures.
11. I can diagnose faults or problems in the computer
systems and networks according to requirements and in line
with the standard procedures.
12. I can manage and implement contingency measures in
accordance with established procedures.
13. I can replace or correct defective components or parts
without damage to the surrounding environment or services.
14. I can make adjustments, if necessary in accordance with
established procedures.
15. I can clean and clear work site of all debris to ensure
safety in accordance with company procedures.
16. I can follow 5S and 4Rs according to environmental
policies.
17. I can undertake final inspections to ensure that the
testing conducted on the device conforms with the
manufacturer’s instructions/manual.
18. I can check and test computer systems and networks to
ensure safe operation.
19. I can prepare and complete reports according to
company requirements.