FAQ For GStocks
FAQ For GStocks
FAQ For GStocks
FREQUENTLY
ASKED QUESTIONS
Offered by
GStocks PH
FREQUENTLY ASKED
QUESTIONS
Who is AB Capital Securities, Inc.?
AB Capital Securities, Inc. (ABCSI) is one of the leading stock brokerages in the country with
more than 65 years of industry experience, a powerhouse board, and state-of-the-art
technology. ABCSI, the only non-bank affiliated brokerage that won an award from the
Philippine dealing system for generating the highest trading volume, is set to become the
number one capital market player in the Philippines.
ABCSI was recently acquired by The Campden Hill Group, helmed by Anton Periquet, Jr.
Together with Mr. Michael Zalamea as Chairman, ABCSI’s board now includes some of the
biggest names in the business sector such as Aboitiz, Belmonte, and Ongpin.
2. You can capitalize on opportunities in the market with the following information that
can be accessed and utilized:
a. REAL-TIME QUOTES
GStocks PH
FREQUENTLY ASKED
QUESTIONS
c. BID & ASK COLUMN
d. PSE NEWS
e. COMPANY DISCLOSURES
f. STOCK PRICE ALERTS
RESEARCH
3. ABCSI’s online research resources equip investors with trading insights through
you are interested in opening a joint account, you may do so directly through the AB
Capital website. Joint accounts will require a minimum initial deposit amount of Php
10,000.
The application process will take up to 7 banking days. If you have not received an
activation email after the processing period, first check the social, promotional, and spam
folders in your email. If you still did not receive the activation email, kindly notify AB Capital
at [email protected].
As a foreigner, can I invest in all Philippine stocks? If not, what stocks can I invest
in?
You can invest in ALL Philippine Stocks except for those listed below.
Keppel Philippines
KPH KPHB
Holdings, Inc.
AB Capital uses 256-bit encryption protection through Secure Socket Layer (SSL) to ensure
that transmissions to and from our online trading site are protected against unauthorized
access or intrusion.
GStocks PH
FREQUENTLY ASKED
QUESTIONS
How can I request for my account to be closed or deleted?
If you wish to close your AB Capital trading account, please fill out the Account
Closure form and submit this to AB Capital at [email protected]. Kindly
make sure that you have no more stocks or funds in your trading account.
steps:
1. From your AB Capital dashboard, click on Top-up
2. Enter your Top-up amount (must be at most equal to your GCash wallet balance)
3. Click submit
Please be aware that GStocks PH follows the normal settlement procedures of the
Philippines Stock Exchange. That is, sale proceeds will only be available on the third from
the date of sale (T+3). For example, if you sold your stock on Monday, the sale proceeds will
only be available for withdrawal on Thursday.
The usual two (2) banking days to process your withdrawal from your AB Capital trading to
your GCash wallet will only begin from the time that the sale proceeds have become
available.
If I sell my stock today, will the sale proceeds be immediately available for withdrawal?
GStocks PH follow the normal settlement procedures of the Philippines Stock Exchange.
That is, sale proceeds will only be available on the third from the date of sale (T+3). For
example, if you sold your stock on Monday, the sale proceeds will only be available for
withdrawal on Thursday.
The sale proceeds will now become available for withdrawal. Please give us two (2) banking
days to transfer your funds from your AB Capital trading wallet to your GCash wallet. Any
unusual and unforeseen events may take us longer to process your withdrawal request.
Stock sale proceeds are nonetheless immediately available to you for buying stocks on the
same day that the sale was made.
GStocks PH
FREQUENTLY ASKED
QUESTIONS
How long does it take to process my withdrawal?
Under normal circumstances, it will take at most 5 banking days for the funds to be
transferred from your AB Capital trading wallet to your GCash wallet.
The application process will take up to 7 banking days. If you have not received an
activation email after the processing period, first check the social, promotional, and spam
folders in your email. If you still did not receive the activation email, kindly notify AB Capital
at [email protected].
As a foreigner, can I invest in all Philippine stocks? If not, what stocks can I invest in?
You can invest in ALL Philippine Stocks except for those listed below.
Through GStocks PH and AB Capital Securities’ online platform, you can post an order to
buy or sell a stock listed in the Philippine Stock Exchange. Buying a stock makes an investor
a STOCKHOLDER of the company/ies purchased.
Only LIMIT DAY orders can be posted. These orders are only valid on the trading day when
they were created (Day Order).
GStocks PH
FREQUENTLY ASKED
QUESTIONS
What is a Limit Order?
A Limit Order is an order to buy or sell a stock at a specified price which serves as the
maximum price paid for a stock (buying transactions) and as the minimum price accepted
for the stocks sold (selling transactions).
▪
Pre-open Period No matching of Orders can occur during this
9:00 am - 9:15 am period, but you can enter, modify, or cancel Orders, which will
be processed based on the pre-opening algorithm.
GStocks PH
FREQUENTLY ASKED
QUESTIONS
▪
Pre-open Period No matching of Orders can occur during this
9:00 am - 9:15 am period, but you can enter, modify, or cancel Orders, which will
be processed based on the pre-opening algorithm.
9:15 am - 9:30 am
Pre-Open No-Cancel Period ▪You are allowed to enter Orders
but cannot cancel or modify Orders during this period.
Opening Period ▪ The period when the Opening Price for all
Securities is calculated. During the Opening Period, the Order
9:30 am
book is frozen and Order entry, modification and cancellation
are not allowed.
Continuous Trading ▪
A period when Orders are automatically
9:30 am - 12:00 pm matched at the Best Price in accordance with the Revised
Trading Rules.
Continuous Trading ▪
A period when Orders are automatically
01:00 pm - 02:45 pm matched at the Best Price in accordance with the Revised
Trading Rules.
02:45 pm - 02:48
Pre-Close Auction Period ▪ This period is the same as the Pre-
Open Auction Period. During this time, you can enter, modify or
pm
cancel Orders.
02:48 pm - 02:50
Pre-Close No-Cancel Period ▪During this period, you are
allowed to enter Orders but they cannot cancel or modify
pm
Orders.
GStocks PH
FREQUENTLY ASKED
QUESTIONS
How do I buy or sell stocks?
1. You can place an order by following these instructions:
2. Log-in to GCash and Click GInvest
3. Click on the GStocks PH Icon, then select the AB Capital logo to be redirected to AB
Capital’s online trading platform.
4. Click the BUY/SELL button on the AB Capital dashboard
5. Select the stock that you would like to buy or sell
a. No available or insufficient funds in your online trading account. If you do not have
available or sufficient funds to buy a stock, the Buy page will display an "Order Blocked -
GStocks PH
FREQUENTLY ASKED
QUESTIONS
Exceeded remaining limit" pop-up error message. In this case, you may re-enter your buy
order for an amount covered by your available funds or fund your account by making
additional deposits or selling stocks in your online trading account.
b. No stock or insufficient number of shares in your online trading account. If you are
selling stocks that you do not have or are selling more shares than what you have in your
account, the Sell page will display an "Order Blocked - Your sell order is not covered by your
position" pop-up error message. This may also occur if you have an outstanding sell order
which you have not cancelled and you have posted a new sell order at a different price.
c. Placing an order after the market closes, but during the Run-off Period (between 02:50
p.m. and 03:00 p.m.) at a price other than the closing price of that issue for that day. Orders
entered/submitted during the "Run-Off Period" should be at the closing prices of the stock.
the order will be rejected and the Order History page will display a "(1116): Order price is not
equal to close price." error message.
d. Placing an order that is not in the prescribed board lot. The PSE requires that shares be
traded in fixed minimum numbers of shares called "board lots" depending on the stock
price range (SEE BOARD LOT TABLE). If an order is placed for a stock that is not in the
prescribed board lot, you will not be able to submit that order in the Buy/Sell page.
e. Placing an order at a price that is not at the correct "price tick or fluctuation". Depending
on the stock price range, prices may change only in fixed steps called price ticks or price
fluctuations. Orders, therefore, must be at prices that are in the multiples or price
fluctuations of the stock (SEE BOARD LOT TABLE). Otherwise, the Buy/Sell page will display
an "Order Failed: Incorrect order limit tick" pop-up error message.
GStocks PH
FREQUENTLY ASKED
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f. Placing an order at a price that is above the ceiling for a particular stock for that day. The
PSE sets a "price ceiling" for each stock everyday which is not more than 50% above the last
traded price of the stock prior to the current trading day. If an order is entered at a price
above the price ceiling for that stock, the order will be rejected and the Order History page
will display a "(299): Trade Rule - Price limit exceeded" error message. (Note: IPO Listing Day
and other special circumstances as advised by PSE are exempt from this)
g. Placing an order at a price that is below the floor price for a particular stock for that day.
The PSE sets a "floor price" for each stock everyday which is not more than 40% below the
last traded price of the stock prior to the current trading day. If an order is entered at a
price below the floor price for that stock, the order will be rejected and the Order History
page will display a "(295): Trade Rule - Price limit exceeded" error message.
h. Canceling an order during the Pre-Open Period. Orders cannot be cancelled during the
Pre-Open Period (between 9:00 am to 9:30 am). If cancellation is entered during the Pre-
Open Period, the order will be rejected and the Order History page will display a "(771):
Orders cannot be amended at this time" error message.
i. As a foreigner, buying stocks which are prohibited for foreigners (see Prohibited Stocks
for Foreigners table above)
Replaced
Order has been modified (replaced with new
open order)
⇆
1. Delays may occur due to market volatility and high trading volumes. This can result in
trade executions at prices significantly different from the quoted price of the stock at the
time the order was entered.
2. Speed of trade executions may also depend on the Internet Service Provider (ISP).
Online investors must be aware that ABCSI's Internet service is provided by a third-party
ISP. Given this, GCash may not have control over the Internet speed for the transmission of
orders. However, it is assured that reasonable care and diligence has been taken by GCash
in choosing its ISP.
3. Timing in execution of orders may also be affected by market volume, order queues at
the PSE, possible delays in order transmissions by your broker, and other systems issues.
GStocks PH
FREQUENTLY ASKED
QUESTIONS
Can I cancel my order?
Yes, you can place a cancel order anytime provided that the order has not been fully
executed or matched. However, you cannot cancel an order during the pre-open period
from 9:15 am to 9:30 am on trading days, during market recess and during pre-close period
from 2:48 pm to 2:50 pm.
5,000 to UP 5.00 5
In the event that the AB Capital trading platform is down, how can I get my orders
or get quotes?
If you are unable to access your AB Capital Trading account, please check your network
connection. Aside from this, please wait up to 24 hours and then try again.
Instances where the system is down are the only occasions that you can place orders or get
quotes through AB Capital’s brokers. You can get in touch with AB Capital through the
hotline at (632)8898-7585. Please note that orders placed through the hotline will have an
increased rate of commission of 1.5% (1.25% over the usual rate).
implemented by PSE
For a more detailed explanation on why your orders may be rejected, please refer to Under
what circumstance or situation will my order be rejected?
In case you see a system error message, please wait a few minutes and then try creating the
order again.
If the issue persists or if you need further assistance, you may reach out to AB Capital
through [email protected].
3. Broker's Commission of 0.25% based on the total gross value of the shares purchased or
a minimum of Php20.00.
To Illustrate:
Client sells 1,000 BPI shares at P50 (Par value is P5.00)
Gross selling proceeds of the sale is P50,000.
The applicable fees for this transaction are:
a. P125.00 : Commissions(0.25% of P50,000)
b. P15.00 : VAT(12% of P125)
c. P300.00 : Stock Transaction Tax(0.6% of 50,000)
d. P2.50 : Transaction fees(0.005% of P50,000)
What is the applicable cash or property dividend tax for a local corporation?
1. If you are a Philippine citizen or a resident foreigner, you are subject to a final
What is the applicable cash or property dividend tax for a residing foreign
corporation?
In the case of a foreign corporation or an individual who is a resident of a treaty country, the
applicable tax rate on dividends under the treaty shall apply. This is provided that all
supporting documents have been submitted.
What is the applicable cash or property dividend tax for a non-resident foreign
corporation or an individual that is a resident of a treaty country?
Cash and property dividends received from a domestic corporation by a non-resident
foreign corporation are subject to a final withholding tax of 25%. The 25% rate for dividends
paid to a non-resident foreign corporation may be reduced to 15% subject to the conditions
that the country in which the non-resident foreign corporation is domiciled allows a credit
against the tax due from the non-resident foreign corporation. This is provided that all
Others
What is margin facility or margin lending?
Buying on margin involves getting a loan from the stock brokerage and utilizing the money
from the loan to invest in more securities.
to physically withdraw your stock certificate(s). The accomplished upliftment form should
be sent to [email protected]. The Philippine Stock Exchange operates under a
purely electronic, scriptless trading system of the Philippine Central Depository and Trust
Corporation (PDTC). Your certificate will be available depending on how soon PDTC and the
stock transfer agent of the particular issue are able to process your request. On the average,
it takes anywhere between 30 to 60 days for the certificates to be released.
Stock transfer agents may also charge a nominal fee of Php165.00/stock for the service.
However, there is an option known as "express upliftment" wherein it will take an average
of one week only for the certificates to be released. It will involve a fee of Php700.00/stock.
If you would like to sell your stock certificate, you will need to lodge the shares which will
take at most five (5) banking days at the minimum fee of Php112.00/issue and
Php22.40/certificate.