Quantec Features and Operation Guide
Quantec Features and Operation Guide
specify with
Confidence
Quantec is a powerful yet easy to use addressable call system that helps
ensure vital communication throughout a building. In environments
where efficiency is paramount, Quantec delivers, helping save staff time,
minimising disturbance and improving the quality of patient, customer or
employee care.
Whatever the application - be it a call system for a nursing home, hospital, hotel or
leisure centre or a staff protection system for a high dependency unit, prison,
factory, shop, school or council office - Quantec is the obvious choice.
With its flexible call routing, multiple call levels, a unique data protocol that works
down just two wires and a laptop programmable system controller, Quantec can be
tailored to suit the exact operational needs of any building. For example, calls can
be routed to different parts of a site at different times of the day and unanswered
calls can be set to transfer to other areas after a pre-determined time.
Applications
Nursecall • Dementia Care • Staff Protection
Emergency Assistance • Cell Call • Affray
Locations
Care Homes • Hospitals • GP Surgeries • Hotels
Leisure Centres • Shops • Offices • Factories
Key features
Multiple call levels Optional data analysis software
Including standard call, ensuite, help required, Allows managers to output reports on call response times,
emergency, staff attack, presence and attendance. busiest shifts, most visited rooms, etc, to a desktop PC.
STAFF PRESENCE
When a member of staff arrives at the
calling room, the call point’s ‘RESET’
button is pressed to cancel the
Outside the room, sounders pulse slowly, call and to put the call point
overdoor lights (if fitted) into Presence mode.
pulse red and all relevant This causes the call point’s confidence
displays show the exact light to pulse green slowly. Outside the
location of the calling room. room overdoor lights (if fitted) pulse
green slowly and all
If the call was generated using an relevant displays show the location
infrared neck/wrist pendant via an of the room where staff are present.
infrared call point, the user’s ID or name
can also be programmed to appear on
displays.
Operation
CALL FOLLOWER SOUNDERS EMERGENCY CALLS
If fitted, low level sounders can be In an emergency, pressing the call point’s
programmed to sound at all call ‘CALL’ and ‘RESET’ buttons together
points in Presence mode when a call makes an Emergency call
occurs elsewhere on the system. regardless of the previous state
This helps reduce sound levels by of the call point (unless in
quietly informing staff that other calls are waiting, Attack mode, see page 6).
prompting them to visit a display, a particularly useful This causes the call point’s confidence light to flash red
function for care staff working night shifts. and green. Outside the room, sounders
pulse rapidly, overdoor lights (if fitted)
RESET flash red and green
and an emergency
As the member of staff leaves the room the call point’s
message appears on all relevant
‘RESET’ button is pressed again to take it
displays together with the location
out of Presence mode and return
of the calling room.
it to normal. (If preferred,
magnetic reset call points
can be used with MOVEMENT & EQUIPMENT MONITORING
magnetic reset keys). For patients with dementia, at sites where security is an
issue or in areas where equipment needs monitoring,
HELP REQUIRED CALLS calls can be generated automatically via bed movement
If assistance is required (but it is not an sensors, pressure pads, passive infrared sensors (PIRs),
emergency), pressing the call point’s magnetic door contacts or any device with a normally
STAFF ATTACK CALLS Should the attack spill over into another room,
Quantec will analyse the transmitter’s User ID and only
To help combat the threat of verbal
display the current location of the attack to ensure help
and physical abuse against members of
arrives exactly where it is required.
staff, Quantec has an optional staff
attack call level which helps protect If staff protection is also required in outside areas such
staff against disturbed patients, as car parks where infrared transmission is not practical,
Quantec’s Alphanumeric
paging option is much
more sophisticated and allows
call information to be broadcast to
alphanumeric pagers via a radio transmitter. For
DAY/NIGHT MODE
example, messages can be sent to different pagers
Night mode can be manually selected by the user or, if dependent on the level of call, the area the call came
preferred, the commissioning engineer can allocate from and whether the call is made during the day or at
times at which the system will automatically enter and night to accommodate lower staffing levels. An optional
exit night mode. When in night mode, all calls are re-paging facility can also be selected to ensure calls do
shown on all displays but only selected displays sound. not remain unanswered for extended periods of time.
This allows for lower staffing levels and reduced sound
levels. Night mode can be backed up by Quantec’s
DECT TELEPHONE CAPABILITY
optional CALL FOLLOWER SOUNDER feature (see page 5).
As an alternative to alphanumeric paging (described
above), Quantec’s call messages can be directed to many
AUTOMATIC DIVERT third-party DECT telephone systems. Output options are
To ensure calls are not left unattended for long periods, exactly the same as those described for alphanumeric
Quantec can be optionally set to automatically divert calls paging. For compatibility advice, please contact our
to other areas after 1 to 8 minutes. Technical Department.
Operation
Quantec Printer Kit (part no. QT600P). It will also log (if transmitters and neck/wrist pendants can be
generated on longest calls, most visited rooms, busiest can be programmed to make Standard,
shifts, average call response times and more. Presence, Help Required or Reset calls.
Surveyor is an invaluable source of reference for • A Staff Attendance Pendant’s button can
demands and determining optimum labour levels/shift Attendance, Presence, Help Required or
Components
A comprehensive range of Quantec addressable, slave and ancillary devices are available.
Up to 255 addressable devices (and an even larger number of slave and ancillary devices)
can be connected to a Quantec system. In practice, systems can range from having just
a handful of addressable devices (say, for a building that requires communication
facilities in its disabled persons toilets only) to systems with in excess of 200 devices (for
buildings requiring nursecall and infrared staff protection facilities).
Our current range of Quantec addressable, slave and ancillary devices is detailed on the
following pages.
Equipment
QUANTEC CONTROLLER
QT601-2 QT603
4 Supplies power to the system, monitors all network devices 4 System setup requires a laptop PC running Quantec’s
and manages the routing and distribution of all calls. QT707 programming tools.
4 Provides connections for network wiring, standby 4 Can be mounted semi-flush using an AFP385 bezel or
batteries, laptops (for system programming), fully-flush using a BF359/3S stainless steel enclosure.
alphanumeric paging/DECT equipment, a printer (to
4 System wiring requires one or more QT603 network
print datalogging information) and a PC (to run
splitters. Wiring should be made in a spine and limb
Quantec’s QT707S Surveyor data management software).
arrangement using 1.5 to 2.5mm2 T&E (spines) and
4 Includes a library of 40 pre-set & 45 custom place names. 4 to 8 core stranded security cable (limbs).
DISPLAYS
QT608C QT608CD1
4 Used to indicate incoming calls in staff rooms, 4 QT608C Display has an onboard sounder and buttons
corridors, nursing stations, etc. to accept, scroll & divert calls.
4 Show call type, call location and (depending on the 4 QT608CD Display has an onboard sounder but no
device used to make the call) the User ID or name of controls.
the person calling. 4 QT608CD1 Large Corridor Display provides visual call
4 Highest priority calls are shown first with a message indication only and connects to the system via a
saying how many calls are waiting. QT615 Display Interface.
4 Flash and beep rates intensify to reflect the urgency 4 A range of stainless steel displays are also available -
of incoming calls. see page 14 for details.
4 Designed to increase call indication levels in 4 QT688 Standard sounders include Quantec’s default
large sites. call tones and a volume control.
4 QT606A addressable overdoor lights include an 4 QT688/2 Hi-output sounders operate at up to 85dB
onboard sounder and can be programmed to and can be programmed with a wide selection of
illuminate when certain groups of call points are alarm tones using a QT423 configurator (default
calling - ideal for area indication or to provide ‘follow operation utilises Quantec’s standard tones, special
me’ lights at the ends of corridors, etc tones include HTM08-03 variants)
Equipment
ADDRESSABLE CALL POINTS
4 Designed to accept infrared calls from Quantec’s 4 Up to three QT302RXS slave receivers can be
staff attack transmitters, patient neck/wrist pendants connected to a master ceiling receiver or addressable
and staff attendance pendants. call point (any variant, including non-infrared) to
4 Typically used in bedrooms, corridors, common increase coverage
rooms and any other area requiring infrared 4 Typical receiving range per receiver = 10m line of sight
coverage. 4 QT302RT test receiver allows transmitters and
4 QT302RX master receivers include a red pendants to be locally tested for correct operation
confidence light. without activating the entire system
RADIO RECEIVERS
QT422RX QT421
4 Designed to accept radio frequency (RF) calls from 4 Optional QT421 RF Integrity transmitter available to
Quantec’s staff attack transmitters & patient pendants. send periodic test transmissions to a QT422RX receiver
4 QT422RX receivers are designed to be internally (we recommend at least one is used per receiver)
mounted and provide up to 60m RF coverage in 4 In large areas multiple radio receivers can be used to
communal gardens, car parks, etc. ensure sufficient coverage.
4 Optional QT422RXEX external mounting aerial can 4 For sites with multiple, separately-manned areas, an
extend coverage to up to 90m. RF Grouping facility allows different radio receivers to
respond to calls from certain transmitters only.
Equipment
MONITORING POINTS
QT604
4 Can be setup to generate a standard or emergency 4 Include a reset button, red/green confidence light
call when a fire exit or drug cupboard is opened and isolation keyswitch
(via magnetic contacts) or a telephone or door bell 4 Button (QT604) and magnetic (QT604M) versions
rings. available.
4 Can be used to monitor any device with a normally
open or normally closed switch - ideal for interfacing
PIRs, strip switches, flow switches and other devices
to the system.
UNIVERSAL PROGRAMMING
DEVICES
QT611 QT612 QT423
4 A range of small multi-purpose programmable 4 QT612 relay output devices provide a zone-specific
devices that can be programmed to operate in a 30V 1A relay output that can be used to trigger third
multitude of ways using a QT423 configurator party strobes, CCTV cameras, auto-diallers, building
4 QT611 universal devices allow third-party switch management systems and more.
assemblies and indicators to be interfaced to Quantec
for use as call points, monitoring points or day/night
switches
INFRARED/RADIO
TRANSMITTERS & PENDANTS
QT412 Range QT432 QT432W
4 Allow patients and staff to remotely trigger calls via 4 QT432A Staff Attendance pendants - allow staff
Quantec’s infrared call points, ceiling receivers & entering rooms to log their attendance in Quantec’s
radio receivers. Four variants are available:- datalogger or Surveyor software.
4QT412 Rechargeable staff attack transmitters - allow 4 All variants can be optionally programmed with a
staff in high-risk environments to generate ‘attack’ calls unique User ID using a QT423 configurator. Different call
QT432 Patient neck pendants with anti-ligature levels can also be assigned to certain models to suit the
lanyards - allow patients to trigger ‘standard’ calls application.
4 QT432W Patient wrist pendants with adjustable wrist 4 Various charger options available for QT412 transmitters.
straps - allow patients to trigger ‘standard’ calls 4 QT432 range pendants have user-replaceable batteries.
Equipment
SLAVE CEILING PULLS, CALL
POINTS & OVERDOOR LIGHTS
4 Can be interfaced to an addressable call point’s 4 QT606 slave overdoor lights are typically located
inputs and outputs to increase call generation and/or outside rooms and include two ultra-bright LEDS in a
call indication options. triangular diffuser.
4 QT607 slave ceiling pulls include a confidence light, 4 Many other devices can be interfaced to a Quantec
3m of cord and two triangular pulls and are typically addressable call point including stainless steel
used in ensuites or WCs. overdoor lights, panic buttons, ‘strip-switches’, slave
4 QT602D slave call points are typically located in large infrared ceiling receivers and more.
bedrooms/communal areas. 4 Ask about our new wipe-clean ceiling pull cords -
contact our sales desk for details.
MISCELLANEOUS
QUANTEC DISPLAYS
QT608C Quantec corridor display, with controls
QT608CD Quantec corridor display, no controls
SPE0614000 Quantec stainless steel corridor display, with controls
SPE0633000 Quantec stainless steel corridor display, no controls
QT608CD1 Quantec large corridor display (800x160x80mm) requires 1 x QT615
QT615 Quantec display interface (for use with QT608CD1)
QT602E ADDRESSABLE CALL POINTS (WITH REMOTE SOCKETS) & NURSE SYMBOL LABEL
QT602E Quantec Euro call point, button reset (nurse label)
QT602ES Quantec Euro call point with sounder, button reset (nurse label)
QT602ER Quantec Euro call point with IR receiver, button reset (nurse label)
QT602ERS Quantec Euro call point with sounder & IR receiver, button reset (nurse label)
QT602EM Quantec Euro call point, magnetic reset (nurse label)
QT602ESM Quantec Euro call point with sounder, magnetic reset (nurse label)
QT602ERM Quantec Euro call point with IR receiver, magnetic reset (nurse label)
QT602ERSM Quantec Euro call point with sounder & IR receiver, mag reset (nurse label)
Part nos.
QT602D Quantec Slave call point