Netvolve - Company Profile - 4 Feb 2022 Compressed
Netvolve - Company Profile - 4 Feb 2022 Compressed
About
Netvolve
Founded in 2009, Netvolve offers
Information and Communications
Technology (ICT) services for various
businesses from different industries.
Part of Jala Lintas Media Group, we pride
ourselves as a trustworthy, reliable, and
customer-oriented Internet Service
Provider and Network Access Provider for
both end users and businesses, offering Vision
value-added services in the form of
one-stop and end-to-end managed ICT
To provide integrated ICT To provide non-bureaucratic
solutions covering all areas in Indonesia.
services that are both solution based services.
reliable & professional.
A Word from the CEO To build solid ICT To provide effective and
“ For more than a decade, Netvolve has infrastructure with the efficient solutions to aid
been known for being a one-stop ICT support of knowledgeable the reliability and stability
Licenses Certifications
Netvolve holds the licenses as both an Internet Service Netvolve is an ISO-certified company that follows
Provider and a Network Access Provider. We have the internationally recognized standards in providing
legality, as an ISP, to offer Internet connection and services reliable and secure connectivity.
to end users such as retail customers, corporations and the
government, and, as an NAP, to offer bandwidth to other ISPs.
01
13
02
12
03
04
05
06
07
08 09 10
11
What We
Offer
●Integrated Information & Communication Technology (ICT) for ●Reliable and high quality hardware with international standards
buildings, corporations and estates
Free* Internet for building and estate management
●Internet, TV, telephony and other services from Netvolve’s
network of Service Providers and Operators
●Service Level Agreement with at least 99.5% uptime guarantee
Point
●• ●Reduced operating costs as there is no ●• ●Extensive global connectivity
need to establish multiple links to ●• ●Effective exchange of international traffic
exchange traffic among themselves ●• ●More efficient expansion of content reach
●• ●Enhanced delivery of the broadband to local and regional users
As an NAP, Netvolve offers bandwidth and network access to other services through reduced latency ●• ●Services Level Agreement (SLA) 99,5%
Internet Service Providers, which allow the ISPs to get connected to the ●• ●Extensive global connectivity
01 IP Transit
A service in which Netvolve lets ISPs get connected to the global Internet.
Packages:
JIX-Full JIX-Lite
JIX-Full offers complete content for JIX-Lite offers standard content for
ISPs, comprising both local and popular ISPs, with most content originating
international content such as social from Indonesia.
media, e-commerce and many more.
03 Equinox HK
Gateway JLM NAP
01 Jakarta 02 Singapore 03 Hongkong
JLM International
Backbone
02 Equinox SG
Singapore Hongkong
Backbone Backbone
Matrix Indigo Matrix Indigo
Who We Are
Netvolve is an ISP that caters to various end users including retail customers,
Internet Service corporations, and the government. We offer various Internet products and
services to ensure your business runs smoothly and can access, use and
Provider participate in the Internet.
03 L3 Services 07 Colocation
11 Managed Network Services 15 Value-added Services
A layer 3 IP-routed service that Management of the ongoing Various services that facilitate a Other services for your
allows your team members to set operation of a data center that network operation. company’s websites and internal
up a network of secure, private houses computer systems and communication needs.
connections that tunnel over the associated components in a building.
public IP.
12 Managed Wi-Fi Services
Enterprise-grade WLAN services
Products &
Services
Blitz is a business solution that is suitable for customers who need 24-hour Mixture is a business solution that is suitable for customers who need 24-hour
internet access with flexible rules. internet access with flexible rules.
Blitz’s main features include Internet International Access, Indonesia Internet Mixture’s main features include Internet International Access, Indonesia
Exchange (IIX) and OIXP Internet Domestic Peering, which can be adjusted and Internet Exchange (IIX) and OIXP Internet Domestic Peering, which can be
created separately according to the customer bandwidth scheme request. You adjusted according to the customer bandwidth scheme request. You will get a
will get a separate Internet access with CIR 1:1 between the International and separate Internet access with CIR 1:1 between the International and Domestic
Domestic Peering IIX and OIXP. When you subscribe to Blitz, you will enjoy the Peering IIX and OIXP. When you subscribe to Mixture, your total broadband
same broadband speed to access both international and domestic content. speed will be divided to access both international and domestic content. You
With Netvolve, you can also have faster and more reliable access to Facebook, can also have faster and more reliable access to Facebook, Yahoo, Google
Yahoo, Google and other international content that is delivered through and other international content that is delivered through Netvolve Domestic
Netvolve Domestic Peering Network. Peering Network.
By subscribing to Blitz, the usage of your international access bandwidth will By subscribing to Mixture, the usage of your international access bandwidth
automatically reduce, while the Domestic Peering bandwidth can be adjusted will automatically reduce, while the Domestic Peering bandwidth can be
according to your needs. This service can be delivered using Fiber Optics and/ adjusted according to your needs. This service can be delivered using Fiber
or Wireless Radio. Optics and Wireless Radio.
Benefits: Requirements:
• ●Routing Protocol: Dynamic (BGP ver. 4) full route and Full Internet Routing Table ●• ●LAN (Local Area Network)
• ●You can register the IP Address that has been registered previously under JLM’s AS ●• ●Gateway (Router or Proxy/
(Autonomous System) Number or copy JLM’s ASN if you don’t have an IP Address or ASN yet. Firewall - Rented by Netvolve)
●• ●1 Public IP Address ●• ●Adjustable Interface using local
●• ●Free 1GB Web Hosting link media such as Ethernet
●• ●Multi Router Traffic Grapher (MRTG) for real-time monitoring of bandwidth usage or Optical
●• ●Services Level Agreement (SLA) 99.5%
●• Bandwidth on demand
Netband is a business solution that is suitable for customers who need 24- It is undeniable that Small and Medium Enterprises
hour internet access with flexible rules. (SMEs) of all industries now depend on a fast and reliable
Internet service to accelerate their businesses. To help
Netband’s main features include Internet International Access, Indonesia your business run smoothly, Netvolve offers a Broadband
Internet Exchange (IIX) and OIXP Internet Domestic Peering, which can be Internet service specialized for SMEs in Indonesia,
adjusted according to the customer bandwidth scheme request. Netband including but not limited to restaurants, cafes, small offices
shares up-to bandwidth with N number of users (typically 4, 8 or 16), with and shop houses.
CIR 1:N between the International and Domestic Peering IIX and OIXP.
You can also have faster and more reliable access to Facebook, Yahoo,
Main Features:
Google and other international content that is delivered through Netvolve
Domestic Peering Network. ●• ●Broadband Internet service from
10Mbps up to 50Mbps
By subscribing to Mixture, the usage of your international access ●• ●Secure, fast and stable connection
bandwidth will automatically reduce, while the Domestic Peering ●• ●Access to local & international content
bandwidth can be adjusted according to your needs. This service can be
delivered using Fiber Optics and Wireless Radio.
Benefits:
●• ●1 Public IP Address
●• ●Free 1GB Web Hosting
●• ●Multi Router Traffic Grapher (MRTG) for real-time monitoring of bandwidth usage
●• ●Services Level Agreement (SLA) 99.5%
Requirements:
●• ●LAN (Local Area Network)
●• ●Gateway (Router or Proxy/Firewall - Rented by Netvolve)
●• ●Adjustable Interface using local link media such as Ethernet or Optical
Additional Services:
●• ●Cross Connect Service
●• ●DC Migration
●• ●Remote Hand
●• ●Smart Hand
●• ●Rooftop Rent for Monopole
●• ●Crisis Room Rent (for Business Continuity)
Facility Services:
●• ●Meeting Room
●• ●Car Parking Area
●• ●Cabinet for customer goods
DC Locations:
●• ●Jabodetabek (16 DCs)
●• ●Central Java (3 DCs)
●• ●North Sumatra (2 DCs)
●• ●South Sulawesi (1 DC)
●• ●Bali (2 DCs)
Managed Services
Solutions
Equipped with our technical expertise,
Netvolve takes care of your company’s ICT
needs from upstream to downstream,
providing management and support for the
daily operations of your specialized applications.
Through our services, we aim to deliver a secure
network that lets you and your team focus on
your strategic business and core competencies.
Managed Network
Services
Through our managed network services,
Netvolve helps enterprises and businesses
meet their technical and commercial
requirements in IT infrastructure.
Benefits: Benefits:
• Ease of coordination between branches or between employees at the main office • ●Secure connection for employees who work remotely or from home
and those in remote locations ●• ●Reduction of workload of your security engineers
●• Highly secure data transmission ●• ●Real-time prevention of access by unauthorized users
●• Secure connection against external attack ●• ●Log collection and retention
●• High availability and visibility ●• ●Daily device backups, updates, and troubleshooting
HQ - Local Area Network Branch - Local Area Network HQ - Local Area Network Branch - Local Area Network
• Ease of coordination between branches ●• Highly secure data transmission • ●User access network management ●• Application control, IPS, AV, web filtering
or between employees at the main office ●• Secure connection against external ●• Secure site-to-site connection and antispam
and those in remote locations attack ●• Secure site-to-cloud connection ●• Firewall installation, configuration
●• Highly secure data transmission ●• High availability and visibility ●• Secure VPN connection and support
●• Software-defined wide area networking ●• Subscription-based network equipment
(SD-WAN)
Benefits:
• ●Improved network speed Benefits:
●• Cost-efficiency
• ●Simplified connectivity management
●• Visibility and control over multiple outlets
●• ●Ease of control and management of your IoT deployment
●• Tightened security and protection
●• ●Automation of business operations related to connected machines
●• Optimization of business bandwidth by prioritizing traffic and usage for critical
●• ●Full control of connected devices
business purposes and applications
●• ●Improved customer satisfaction
●• Removal of IT tasks within internal team regarding equipment specification,
procurement, network implementation and management
• ●Software-defined wide area networking ●• ●Control of the entire network via cloud- • ●4G / LTE Connectivity ●• ●Remote Management System (RMS)
(SD-WAN) hosted management ●• ●Load balancing, failover, and quota control ●• ●M2M hardware installation, configuration
●• ●WAN balancing and 4G failover ●• ●SD-WAN hardware installation, ●• ●Bandwidth control and website filtering and support
●• ●Intelligent network traffic path control configuration and support ●• ●Built in Access Point IEEE 802.11b/g/n ●• ●Subscription-based network equipment
●• ●Bandwidth control and content filtering ●• ●Subscription-based network equipment ●• ●Wireless AP with hotspot functionality
●
33 Managed Network Services Managed Network Services 34
Netvolve | Company Profile Company Profile | Netvolve
Managed Wi-Fi
Services
Through managed Wi-Fi services, Netvolve
ensures smooth operations of your company
by maximizing its Wi-Fi usage. The services
help companies locate, install, configure, and
manage Wi-Fi access points according to the
business needs.
Benefits:
Benefits:
• ●Deeper understanding of customer base through customer data and information
• ●Improved company operational
● • More effective and targeted marketing and sales efforts as a result of improved
●• ●Smooth and fast Wi-Fi connection at internal office
knowledge on target market
●• ●Increased productivity
● • Improved number of followers
●• ●Cost efficiency
● • Improved branding
●• ●Removal of IT tasks from network managers regarding the setup and
● • More cost effective and efficient than social media advertising fees, making it a
management of a wireless network
high-ROI investment
• ●AP network & security configuration • ●Public hotspot authentication landing page
●• ●IP management configuration ●• Sign-in using social media accounts
●• ●Access Point coverage ●• Customizable self-registration templates
●• ●Access Point signal strength mapping ●• Data gathering of user contacts/profiles
●• ●Access Point cloud-based controller AP Controller ●• Management from a single platform
& monitoring ●• Wi-Fi AP installation, configuration
Internet
●• ●Wi-Fi AP installation, configuration and support
and support ●• Subscription-based network equipment
●• ●Subscription-based network equipment
Office Outlet
Benefits:
Managed IT ICT as
Services Services
Netvolve lets you focus on your IP Phone
core business by taking care of all
To ensure your business runs smoothly
your IT needs. Through efficient and and reduce cost while improving both
professional management of your IT, internal and external communication
of your business, Netvolve offers
we provide both dedicated on-site
VoIP (Voice over IP), which is a cost-
and remote engineers for your daily efficient telephone service that allows
IT operations. customers to get connected through
domestic and international calls over
Internet Protocol (IP) technology. With
this service that sends and receives
voice data over an Internet connection,
Benefits:
users can make real-time calls without
●• ●Continuous IT support and maintenance having to pay the phone bill.
• ●Improved efficiency in running core business
without worrying about internal IT team
IP Surveillance
●• ●Team with technical expertise and IT skills
●• ●Staying up-to-date on technology and To advance the security of your
IT development business premises, Netvolve offers
IP Surveillance, which is a digitized
and networked version of a closed-
Scope of Work:
circuit television (CCTV). The system
• ●On-site and remote support distributes the recording or the video
●• ●Case management and activity report footage over an IP network, which
●• ●Local Area Network support and results in a higher resolution and better
maintenance picture quality, and is less costly
●• ●Network Devices support and maintenance than CCTV.
●• ●UPS support and maintenance
●• ●Server support and maintenance
●• ●Computer support and maintenance
●• ●OS & Software support and maintenance
Netvolve offers value-added services that are designed to enhance through multiple devices and media types. Through a unified
user experience, meet customer demands and increase benefits to communications system, Netvolve facilitates the integration of
both internal and external stakeholders of your business. enterprise communication services to ensure a consistent unified
user interface and experience.
Customer Support
24 hour / 7 days
Level 1
< 60 minutes [email protected]
+622139739090 ext. 111/118/135
WhatsApp +6287783083551
Procedure Level 2
[email protected]
Director
Level 4 +6287770133300
> 4 hours
[email protected]
Our
Customers
Corporate Segment
• Kementrian Koordinator Bidang • Bappeda Litbang • Institut Agama Islam Negeri Kediri • Sekolah Tinggi Meteorologi
Perekonomian RI • Polda Lampung • Institut Agama Islam Negeri Kudus Klimatologi Dan Geofisika
• Kementerian Pendayagunaan Aparatur • Reya Asuransi Nasional Indonesia • Institut Agama Islam Negeri Salatiga • Universitas Djuanda Bogor
Negara dan Reformasi Birokrasi RI • RS Otak Nasional • Sekolah Tinggi Ekonomi Islam Tazkia • Universitas Muria Kudus
• Diskominfo Kabupaten Bogor • Sekda Kabupaten Asmat • Sekolah Tinggi Ilmu Kesehatan Cendikia • Universitas PGRI Semarang
• Diskominfo Kota Bogor • Polda Bali Utama Kudus • Universitas Sultan Agung Tirtayasa
• Badan Pendapatan Daerah Provinsi • Dinas Binda Marga Provinsi
Jawa Barat DKI Jakarta
• Diskominfo Kabupaten Bolaang • Bakamla RI
Mongondo
• Permodalan Nasional
Our Our
Partners Office
• APC • Fortinet • Supermicro Kec . Sunggal , Medan 20122 Sudirman No.101 103, Embong
• HP Aruba Networks • Teltonika Telp. (061) 8881 7213 Kaliasin , Kec . Genteng , Kota
• Arista
Telp. (021) 3973 9090 (hunting) Surabaya, Jawa Timur 60271
• CCSI • Huawei • Ubiquiti
• Cisco • Jembo Cable • Vertiv
• Juniper Networks • YOFC Serang Bali
• Dell
• ZTE Jl. Trip Jamaksari No.3, Jl. Kubu Gunung Tegal Jaya, Dalung
• Eaton • Ransnet
Sumurpecung, Kec. Serang, Kota Kuta Utara, Badung , Bali
• Exfo • Ruckus
Serang, Banten 42118 Telp. (0361) 907 9274
• Extreme • Ruijie Telp. (021) 3973 9090 (hunting) Telp. (021) 3973 9090 (hunting)