CURRICULUM VITAE

Dhiraj Rahul Ramteke

Ramnagar Hilltop
Behind water tank,
Nagpur-440033(MS)
Email Id- [email protected]
Mobile No-+ 91-7276058987
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Career Objectives • Seeking a position to utilize my skills and ability in the field of Management that offers professional

And personal growth.

• To work in a challenging environment that provides me very good opportunity for growth and development.

• Currently working with Equitas small finance bank ltd. as a Relationship Manager, From date 17/10/2017 to
Work Experience till date.

• Worked with Axis Bank Ltd. as a Deputy Manager in banking operation. From 11 Nov.2011.TO 7 OCT 2017.

(Playing a role as Relationship Manager In Equitas Small Finance Bank Ltd.(YAVATMAL)

Job Profile
From date 17/10/2017 to till date.

 Acquire HNI and Affluent Customers and increase value of book by acquiring new CASA customers and
deepening of account balances for existing customers.

 Generate Revenue from selling products CASA, Deposits, Assets, Business Banking, Trade&Forex,
Investments and Insurance.

 Selling all Investment and Insurance Products to HNI customers in order to meet their financial
planning and long term wealth creation.

 Manage the customers of the branch who are defined as HNI client and which one is map by head
office to individual Relationship manager

 Sale of third-party products (Life Insurance - LI, General Insurance - GI, Mutual Funds - MF) Debit/ Credit
Cards, etc. to the existing new customer.

 Focusing on increasing the Total Relationship Value (TRV) and acquiring All family accounts .

 Conduct seminars at branch in subject to Insurance & Investment product to financial awareness .

 All banking service queries will be passed on to the Customer Service Executive (CSE)

 Looking product penetration for the assigned client base, identify potential customers to enhance
product selling.

 All loans and cross sell referrals will be passed on to the respective units.

 Organize customer events to enhance customer bonding for Acquire new customers.

 Ensure that KYC/AML and other compliance norms are strictly adhered to Continuously keep self-
updated on changes in products, processes and compliance / regulatory norms .

 Provide complete and comprehensive information on products, services, charges etc. proactively to
the customer and ensure best services are provided to them.

 Conducts outbound marketing calls and scouts for new leads and referrals to generate business.
Job Profile
Playing a role as (CSO) Deputy Manager Grade |Branch banking Operation in Axis Bank Ltd. (YAVATMAL)
From 11 Nov.2011.TO 7 OCT 2017
Sales:
 Conducts outbound marketing calls and scouts for new leads and referrals to generate business
 Responsible for sales of third-party products (Life Insurance - LI, General Insurance - GI, Mutual Funds - MF,
Debit/ Credit Cards, etc. to the existing customer base
 Lead generation for Current Account and Savings Account - CASA to new customers and deepening of account
balances for existing customers.
 Generate business from selling CASA, Deposits, Assets, Business Banking, Trade&Forex, Investments and
Insurance
Customer Service and Operations:
 Responsible for timely processing of bank transactions.
 Funds transfer, NEFT and RTGS transaction.
 Authorisation of all teller cash transaction and inward and outward clearing.
 Processing a Inward and Outward remittance transaction within a given cut off time.
 Issuance of TRAVEL currency cards.
 Opening of accounts.
 Reconciliation of office accounts / locker operation /stock reconciliation/authorisation of
transaction/processing.
 Ensuring timely resolution of customer queries and improving customer service levels.
Compliance:
 Compliance to the bank's rules - internal guidelines, processes and procedures.
 Timely updating all a financial transaction records and report in book and file.
 Responsible for improving the Internal Audit Operational Efficiency score of the branch by timely completion
of assigned tasks on continuous basis.
 Protecting bank's property as per safety norms and ensuring ethical conduct in ordinary course of business.

I am also handled a profile of Salary Relationship Manager ( Grade AM) from 11 Nov 2011 to 30 June 2015
In Axis bank ltd.NAGPUR in this profile I am handled a sales and services related parts of govt. And private
company.

• Responsible for location business targets for core & cross sell.

• Adhere to KYC / Quality and regulatory norms and approved processes as per company policy.

• Maintaining Cordial relations with internal / external Customer / departments.

• Ensure corporate account profitability by maintaining salary upload percentage above 85% at all times
.
• CAT A & B with minimum average salary of 20k should be the focus target.

• Conduct regular activities, help desks / service desks at the corporate to increase visibility.

• Find corporate requirements & competition offering and provide customized solutions with help of product
to ensure conversions.

• Migration to electronic channels and explores opportunities of setting captive ATM’s in the corporate
premises to improve visibility.
 • To explore other banking requirements and coordinate with other relationship groups to increase banking
relationships

Passing Qualification School / college Board / University Division

Year
Educational
Qualification 2001 SSC NBV Ramnagar Nagpur Nagpur Board II

2004 HSSC Dharampeth Science College Nagpur Nagpur Board I

2007 B.COM Dr.Babasaheb Ambedkar College RTM Nagpur University II

Nagpur

2013 MBA Real Institute Of Management & RTM Nagpur University II

Study Research Nagpur

Certification  Passing of certificate of Insurance Regulatory and Development Authority of India.(IRDA)

 Passing of certificates of NISM-Series-V-A: Mutual Fund Distributors Certification Examination

• Joining date 11NOV 2011 work as Business Development Executive.

• JUN 2013 promoted as a ‘Assistant Manager.
Achievements • JUN 2015 promoted as a ‘Deputy Manager.

AXIS BANK LTD

• Certificate of appreciation for ‘Spectacular September Contest 2014.
• Certificate of appreciation for ‘Special 126’ contest 2015.
• Certificate of appreciation for ‘Life Active Resource contest November 2016.
• Certificate of appreciation for ‘Life Active Resource contest December 2016.
• Certificate of Excellence for ‘RFR (Retail Forex Remittance)’ December 2016 from
SVP & Head- International Retail Department.

EQUITA SMALL FINANCE BANK LTD .

1. AWARDS AND CERTIFICATION FOR THE OUTSATNDING PERFORMANCE IN Q2 PRESIDENT CIRCLE .( HO

CONTEST
2. AWARDED FOR THE OUTSTANDING PERFORMANCE IN "EQUITAS HEALTH LEAGE "- CAMPAIGN -
JULY2020.
3. HIGHVALUE AQUITION CAMP. REGINAL LEVEL - IN OCT 2020.
4. Last fY 20-21 GOT RATING WITH 5 OUT OF 5 WITH TOPING IN PAN INDIA .

PERSONAL DETAILS

Name : Dhiraj Rahul Ramteke

Father’s Name : Rahul Pandurang Ramteke

Current Address : Ramnagar Hilltop, behind water tank, Nagpur-440033, Maharashtra.

Date of Birth : 19th Jan1985

Marital Status : Married

Expected Salary :

Languages known: Marathi ,Hindi, English.

 I hereby declared that above information are true & best of my knowledge & belief.

Date: - 23 / 04 /2021

Place:-Nagpur
Thanking you

Dhiraj Rahul Ramteke