Level 1 and 2 Service Manual

6809485A76-A

A1200
Digital Wireless Telephone

GSM 850/900/1800/1900 MHz EDGE, GPRS

Level 1 and 2 Service Manual

1 and 2 A1200 6809499A19-O Contents

Contents

Contents
Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Product Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Product Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Product Changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Regulatory Agency Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Computer Program Copyrights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 About This Service Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Warranty Service Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Parts Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 General Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Controls, Indicators, and Input/Output (I/O) Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Alert Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Battery Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Tools and Test Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Disassembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Removing and Replacing the Battery Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Removing and Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26 Removing and Replacing the Stylus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Removing and Replacing the Subscriber Identity Module (SIM) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Removing and Replacing the TransFlash Memory Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Removing and Replacing the Rear Housing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Removing and Replacing the Antenna Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Removing and Replacing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Removing and Replacing the Transceiver PC Board Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 Removing and Replacing the Display Module Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Removing and Replacing the Camera/Voice Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Removing and Replacing the Volume Up/Down/Select Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Subscriber Identity Module (SIM) and Identification Label . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Manual Test Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Troubleshooting Chart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Programming: Software Upgrade and Flexing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Part Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Exploded View Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Exploded View Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

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A1200

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1 and 2 A1200 GSM 6809499A19-O

Introduction

Introduction
Motorola Inc. maintains a worldwide organization that is dedicated to provide responsive, full-service customer support. Motorola products are serviced by an international network of company-operated product care centers as well as authorized independent service firms. Available on a contract basis, Motorola Inc. offers comprehensive maintenance and installation programs which enable customers to meet requirements for reliable, continuous communications. To learn more about the wide range of Motorola service programs, contact your local Motorola products representative or the nearest Customer Service Manager.

Product Identification
Motorola products are identified by the model number on the housing. Use the entire model number when inquiring about the product. Numbers are also assigned to chassis and kits. Use these numbers when requesting information or ordering replacement parts.

Product Names
Product names are listed on the front cover. Product names are subject to change without notice. Some product names, as well as some frequency bands, are available only in certain markets.

Product Changes
When electrical, mechanical or production changes are incorporated into Motorola products, a revision letter is assigned to the chassis or kit affected, for example; -A, -B, or -C, and so on. The chassis or kit number, complete with revision number is imprinted during production. The revision letter is an integral part of the chassis or kit number and is also listed on schematic diagrams and printed circuit board layouts.

Regulatory Agency Compliance

This device complies with Part 15 of the FCC Rules. Operation is subject to the following conditions: This device may not cause any harmful interference, and this device must accept interference received, including interference that may cause undesired operation. This class B device also complies with all requirements of the Canadian Interference-Causing Equipment Regulations (ICES-003). Cet appareil numrique de la classe B respecte toutes les exigences du Rglement sur le matriel brouilleur du Canada.

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Computer Program Copyrights

The Motorola products described in this manual may include Motorola computer programs stored in semiconductor memories or other media that are copyrighted with all rights reserved worldwide to Motorola. Laws in the United States and other countries preserve for Motorola, Inc. certain exclusive rights to the copyrighted computer programs, including the exclusive right to copy, reproduce, modify, decompile, disassemble, and reverse-engineer the Motorola computer programs in any manner or form without Motorola's prior written consent. Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by implication, estoppel, or otherwise, any license or rights under the copyrights, patents, or patent applications of Motorola, except for a nonexclusive license to use the Motorola product and the Motorola computer programs with the Motorola product.

About This Service Manual

Using this service manual and the suggestions contained in it assures proper installation, operation, and maintenance of A1200 telephones. Refer questions about this manual to the nearest Customer Service Manager.

Audience
This document aids service personnel in testing and repairing A1200 telephones. Service personnel should be familiar with electronic assembly, testing, and troubleshooting methods, and with the operation and use of associated test equipment. Use of this document assures proper installation, operation, and maintenance of Motorola products and equipment. It contains all service information required for the equipment described and is current as of the printing date.

Scope
The scope of this document is to provide the reader with basic information relating to A1200 telephones, and also to provide procedures and processes for repairing the units at Level 1 and 2 service centers including: Unit swap out Repairing of mechanical faults Basic modular troubleshooting Testing and verification of unit functionality Initiate warranty claims and send faulty modules to Level 3 or 4 repair centers.

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Introduction

Conventions
Special characters and typefaces, listed and described below, are used in this publication to emphasize certain types of information.

G E
M

Note: Emphasizes additional information pertinent to the subject matter. Caution: Emphasizes information about actions which may result in equipment damage. Warning: Emphasizes information about actions which may result in personal injury.
Keys to be pressed are represented graphically. For example, instead of Press the Menu Key, you will see Press M. Information from a screen is shown in text as similar as possible to what appears in the display. For example, ALERTS or ALERTS or ALERTS. Information that you need to type is printed in boldface type

Warranty Service Policy

The product will be sold with the standard 12 months warranty terms and conditions. Accidental damage, misuse, and extended warranties offered by retailers are not supported under warranty. Non warranty repairs are available at agreed fixed repair prices.

Out of Box Failure Policy

The standard out of box failure criteria applies. Customer units that fail very early on after the date of sale, are to be returned to Manufacturing for root cause analysis, to guard against epidemic criteria. Manufacturing to bear the costs of early life failure.

Product Support
Customers original units will be repaired but not refurbished as standard. Appointed Motorola Service Hubs will perform warranty and non-warranty field service for level 2 (assemblies) and level 3 (limited PCB component). The Motorola High Technology Centers will perform level 4 (full component) repairs.

Customer Support
Customer support is available through dedicated Call Centers and in-country help desks. Product Service training should be arranged through the local Motorola Support Center.

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Parts Replacement
When ordering replacement parts or equipment, include the Motorola part number and description used in the service manual or supplement. When ordering crystals or channel elements, specify the Motorola part number, description, crystal frequency, and operating frequency desired. When the Motorola part number of a component is not known, use the product model number or other related major assembly along with a description of the related major assembly and of the component in question. In the U.S.A., to contact Motorola, Inc. on your TTY, call: 800-793-7834

Accessories and Aftermarket Division (AAD)

Order replacement parts, test equipment, and manuals from AAD.
U.S.A. Phone: 800-422-4210 FAX: 800-622-6210 Outside U.S.A. Phone: 847-538-8023 FAX: 847-576-3023

Website: http://businessonline.motorola.com EMEA Phone: +49 461 803 1404 Website: http://emeaonline.motorola.com Asia Phone: +65 648 62995 Website: http://asiaonline.motorola.com

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Specifications

Specifications
General Function Frequency Range GSM 850 Frequency Range GSM 900 Frequency Range DCS 1800 Frequency Range PCS 1900 Channel Spacing Channels Modulation Transmitter Phase Accuracy Duplex Spacing Frequency Stability Operating Voltage Average Transmit Current Average Stand-by Current Dimensions Size (Volume) Weight Temperature Range Battery Life, 820 mAh Li Ion Battery Specification 824-849 MHz Tx 869-894 MHz Rx 880-915 MHz Tx (with EGSM) 925-960 MHZ Rx 1710-1785 MHz Tx 1805-1880 MHz Rx 1850-1910 MHz Tx 1930-1990 MHz Rx 200 kHz 174 EGSM, 374 DCS, 374 PCS, 124 GSM 850 carriers with 8 channels per carrier GMSK at BT = 0.3 5 Degrees RMS, 20 Degrees peak 45 MHz GSM, 95 MHz DCS, 80 MHz PCS 0.10 ppm of the downlink frequency (Rx) +3.0V dc to +4.2V dc (cell) +4.4V dc to +5.5V dc (external charger) 190 mA max 6.0 mA avg (DRX2), 2.0 mA avg (DRX9) 98.8 mm x 52 mm x 22mm (3.77 inches x 2.04 inches x 0.86 inches) 84.4 cc (5.1 in3) 100 gm -10 C to +55 C (+15 F to +130 F) Talk time 270 - 480 minutes Standby time 190 - 210 hours All talk and standby times are approximate and depend on network configuration, signal strength, and features selected. Standby times are quoted as a range from DRX=2 to DRX=9. Talk times are quoted as a range from DTX off to DTX on. Transmitter Specification 33 dBm nominal GSM 850 33 dBm nominal GSM 900 30 dBm nominal GSM 1800 30 dBm nominal PCS 1900 50 ohms nominal -36 dBm from 0.1 to 1 GHz, -30 dBm from 1 to 4 GHz Class 2

RF Power Output Output Impedance Spurious Emissions Bluetooth

Receiver Specification -106 dBm GSM 850 -106 dBm GSM 900, Receive Sensitivity -104 dBm GSM 1800, -104 dBm PCS 1900 RX bit error rate (100k bits) Type II < 2%

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Channel Hop Time Time to Camp Speech Coding Function Speech Coding Type Bit Rate Frame Duration Block Length Classes Bit Rate with FEC Encoding

Receiver Specification 500 microseconds Approximately 5-10 seconds Specification Regular pulse excitation / linear predictive coding with long term prediction (RPE LPC with LTP) 13.0 kbps 20 ms 260 bits Class 1 bits = 182 bits; Class 2 bits = 78 bits 22.8 kbps

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Product Overview

Product Overview
Motorola A1200 mobile telephones feature global system for mobile communications (GSM) air interface, general packet radio service (GPRS) transport technology, and wireless application protocol (WAP) Internet browser. The mobile telephone uses a simplified icon and graphical-based user interface (UI) for easier operation, allow short message service (SMS) text messaging, and include clock, alarm, datebook, calculator, and caller profiling personal management tools. The A1200 is a quad band phone that allows roaming within the GSM 850, GSM 900, DCS 1800 MHz and PCS 1900 MHz bands. These telephones support GPRS, EDGE, SMS, EMS, and MMS in addition to traditional circuit switched transport technologies. GPRS or EDGE, where available, provides substantial increases in mobile data communications performance and the efficient use of radio spectrum. A key advantage is the provision of a permanent virtual connection to the network. This always on connection is possible because GPRS and EDGE use packet data transfer so that, for example, email can be downloaded in background mode. There is no need for the user to re-connect before requesting a service, eliminating connection set-up delays and adding convenience and immediacy to data services access. The virtual nature of this connection means that network resources are not consumed during periods when a user is not actually sending or receiving data. The telephone is made of polycarbonate plastic. The display and the transceiver printed circuit board (PCB), microphone, charger, headphone connector, stylus, and buttons are contained within the base of the phone. The speaker and speaker leads are contained within the transparent flip. The 820 mAh Lithium Ion (Li Ion) battery provides 270 - 480 minutes of talk time and 190 - 210 hours of standby time1. The phone accepts 3V mini subscriber identity module (SIM) cards which fit into the SIM holder under the rear housing cover. The telephone features a 240 x 320, 256k QVGA TFT touch screen display and an internal antenna. The A1200 is a Bluetooth class 2 product.

Features
A1200 telephones use advanced, self-contained, sealed, custom integrated circuits to perform the complex functions required for GSM GPRS communication. Aside from the space and weight advantage, microcircuits enhance basic reliability, simplify maintenance, and provide a wide variety of operational functions. Features available in the A1200 include: ID and Styling: Iconic Design* Transparent Flip * User Interface: Animated 3D Icons and GNB Icons* Enhanced Media Player UI* Full screen CLI through transparent Flip* For General Phone Use: Speaker-Independent Voice Dial (including via BT headset*) Text to Speech feedback for voice dials interaction, SMS readout.
1. All talk and standby times are approximate and depend on network configuration, signal strength, and features selected. Standby times are quoted as a range from DRX=2 to DRX=9. Talk times are quoted as a range from DTX off to DTX on.

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Internal Quad band Antenna Multimedia features: Large, rich color touch screen display 2MP camera, with enhanced functions * Streaming Video Player (Real) Real HTML browsing for general Internet Access Video Record and Playback MP3/AAC+ playback (inc. stereo via headphones) 40-Voice Beatnik MIDI, and AAC+ & MP3 ringtones Micro SD card for memory expansion Bluetooth Stereo Profile* For Business: PIM sync Cursive Handwriting Recognition* - English language(s) Bluetooth class 2 Document Viewer Display Features 240 x 320, 256k QVGA TFT color display 4-way + center select only for menu navigation Integrated 2MP camera Connectivity via USB or Bluetooth Up to 1Gb User Memory with removable Trans Flash memory module (optional). Touch screen hand writing recognition input Display animation VibraCall vibrating alert Downloadable wallpaper and ring tones2 Voice activation for phone book entries Calling line identification2 Supports call diverting for incoming voice calls2 Personal management tools calculator, real time clock with date, reminders, and caller profiling Phase II Unstructured Supplementary Service Data (USSD)2 Hearing Aid Telephone Interconnection System (HATIS) support Chat messaging via WAP over GPRS2 Multiple destination SMS TrueSync Multi-Point Synchronization Capability Supports MP3, AAC, WMA, RA, WAV, MIDI, AMR-NB/-WB audio 8 megabytes of internal end user memory OMA DRM Phase 1 (Forward Lock, Combined Delivery, Separate Delivery)

2. Network, subscription and SIM card or service provider dependent feature. Not available in all areas.

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Product Overview

Speaker Dependant Voice Activation

The voice dialing feature allows the user to recall pre-programmed voice numbers simply by pressing the Voice/Ok key and speaking the desired voice tag. Up to 10 voice tags can be stored.

The user cannot place or receive calls while adding voice tags to the phones memory.

Because the GSM standard does not provide the option to store voice tags onto the SIM card, voice tags are added to the phones memory.

Wireless Access Protocol (WAP) 2.0 Compliancy

In the WAP environment, access to the Internet is initiated in wireless markup language (WML), which is derived from hypertext markup language (HTML). The request is passed to a WAP gateway which retrieves the information from the server in standard HTML (subsequently filtered to WML) or directly in WML if available. The information is then passed to the mobile subscriber via the mobile network. The A1200s microbrowser can be configured for baud, idle timeout, line type, phone number, and connection type.

Bitmap image data will download as text. If the image is larger than the screen, only part of the image will display. If the user receives a call while in browser mode, the browser will pause and allow the user to resume after completing the call.

Simplified Text Entry

iTAP predictive text entry. Press a key to generate a character and a dynamic dictionary uses this to build and display a set of word or name options. The iTAP feature may not be available on the phone in all languages.

Caller Line Identification

Upon receipt of a call, the calling partys phone number is compared to the phone book. If the number matches a phone book entry, that name will be displayed. If there is no phone book entry, the incoming phone number will be displayed. In the event that no caller identification information is available, an incoming call message is displayed.

User must subscribe to a caller line identification service through their service provider.

SIM Toolkit - Class 2

SIM Application Toolkit is a value-added service delivery mechanism that allows GSM operators to customize the services they offer their customers, from the occasional user who requests sports news and traffic alerts, to a high call time 6809499A19-O December 21, 2005 13

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A1200 GSM

business user who receives stock alerts and checks flight times. Operators can now create their own value-added services menu quickly and easily in the phone. The customized menu will appear as the first menu and may be updated over-the-air with new services when customers request them.

Network Based Chat Messaging

The chat messaging feature provides a constant WAP connection through GPRS to carrier, service center, or factory flexed WAP site. The specific site can also be entered by the user. Chat messaging is a carrier option.

Personal Information Management

The A1200 telephones contain a built in calendar with date book reminders and phonebook that can be synchronized easily to a personal computer with mobile Phone Tools software.

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General Operation

General Operation
Controls, Indicators, and Input/Output (I/O) Connectors
The A1200 telephones controls are located on the front of the device, and on the keyboard as shown in Figure 1. Indicators, in the form of icons, are displayed on the LCD (see Figure 2).

Flip Speaker

Stylus

Up Volume Key

Camera Key

Select Key Down Volume Key

Voice Record Key Touchscreen Display USB/Charger Port Charge battery & connect phone to PC. Power & End Key Turn phone on/off, end calls, return to main screen.

Headset Jack Send & Home Key Make & answer calls. Return to main screen.

4-Way Navigation Key with Center Select

051517A

Figure 1. Telephone Controls and Indicators Locations (Front)

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Stylus Camera Lens

Camera Key Activate camera & take photos.

Mirror Aim camera lens for self portraits.

051518o

Figure 2. Telephone Controls and Indicators Locations (Rear)

Menu Navigation
A1200 telephones are equipped with a touch screen icon and graphical-based user interface. All of the phones features can be accessed by tapping on feature icons, buttons, and text with the provided stylus. A 4-way navigation key with center select also allows you to move easily through menus and select menu items.

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General Operation

Display
Figure 3 provides a view of the A1200 display.

051874o

Figure 3. A1200 Display

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Icon Indicators
Figure 3 provides a display of some of the icon indicators used by the A1200 telephone.

Application Launcher

Phone Book

Messages

Phone

Signal Strength
Figure 4. Icon Indicators

GPRS Indicator

Battery Clock Level

051873o

Signal Strength Indicator Vertical bars show the strength of the network connection. You cannot make or receive calls when the = (no signal) indicator or (no transmit) indicator ~ is displayed. GPRS/EDGE Indicates when your phone is using a high-speed General Packet Radio Service (GPRS) or Enhanced Data for GSM Evolution (EDGE) network connection. A darkened indicator shows that a GPRS or EDGE connection is not available. Battery Level Vertical bars show the battery charge level. Recharge the battery when Low Battery displays and the battery alert sounds. Clock Shows the current time.

Liquid Crystal Display (LCD)

The LCD provides an large touch screen color display with user-adjustable brightness settings for optimum readability in all light conditions. The large 240 x 320 pixel display provides room for entering text, viewing graphics, tapping icons, and system prompts.

Alert Settings

Whether a phone displays all indicators depends on the programming and services to which the user subscribes.

In addition to preset ring tones, A1200 telephones allow the user to download additional ring tones via SMS. (Availability is carrier and Network dependant). Motorola A1200 phones incorporate the VibraCall discreet vibrating alert that helps to avoid disturbing others when a ringing phone is unacceptable. 18 December 21, 2005 6809499A19-O

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Alerts can be set to ring only, vibrate only, vibrate then ring, or no ring or vibrate Additionally, the profiling feature allows users to identify incoming calls by a specific ringer tone.

Battery Information
Battery Charge Indicator
The telephone displays a battery charge indicator icon in the idle screen to indicate the battery charge level. The gauge shows four levels: 100%, 66%, 33%, and Low Battery.

Battery Removal
Removing the battery causes the device to immediately shut down and any pending work (partially entered phone book entries or outgoing messages, for example) is lost. All batteries can cause property damage and/or bodily injury such as burns if a conductive material such as jewelry, keys, or beaded chains touch exposed terminals. The conductive material may complete an electrical circuit (short circuit) and become quite hot. Exercise care in handling any charged battery, particularly when placing it inside a pocket, purse, or other container with metal objects.

E G

If the battery is removed while receiving a message, the message will be lost.

To ensure proper memory retention, turn the phone OFF before removing the battery.

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Battery Date Code

The battery date code is a 15 position alphanumeric code that provides, back end manufacture site information, year and week of manufacture date, cell type and vendor information. The battery date code is used for cell phone batteries that were manufactured beginning in March 2000. The following paragraphs provide more detail about the battery date code. 1. Backend Pack Manufacturing Site (first position of battery code) A = Motorola Penang B = T.D.I. Mexico C = Motorola China D = T.D.I. Shanghai, China E = ESG, Evadin, Brazil F = ESG, Propower, Korea G= H = Motorola Harvard I = Motorola lreland 2. J= ESG, Chihuahua K= T.D.I. Romeoville L = Motorola Lawrenceville M = TDI, Malaysia N = TDI, Manau, Brazil
O=

S = T.D.I Scotland T = T.D.I Downers Grove U = T.D.I. Hungary

V=

W = ESG, Sung Woo X = ESG, Foxlink, China Y = P&K (G.E.T.) Systems, Korea
Z=

P = Intesys Arizona
Q= R=

Cell code and vendor (second and third position of battery code): 2 alpha characters.
Cell Reference Designator IA 1B 1C 1D 1E 1F IG 1H 3F 3G 3H Vendor A&TB A&TB A&TB A&TB A&TB A&TB A&TB A&TB Toshiba Gold Peak Toshiba Size 6.6x30x48 6.6x30x48 6.6x30x47.2 8.8x34x48 8.8x34x47.3 18x65 7.5x14.5x48 10.5x43.6 7.5x14.5x48 1/3A 4.4x34x56 Part Number LGQ633048C LGQ633048D LGQ633048P LGQ863448C LGQ8634481-1 LGR18650E TH750F5 TH550AAA TH900F5 GPZSAFK LA8423456A

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Cell Reference Designator 3J 3K 3L 3M 3N 3P 3R 3S 3T 3U* 3V 3W 3X 3Y 3Z* 4A 4B 4C 4D 4E 4F 4G 4H 4J* 4K 4L 4M 4N 4P 4R Saft

Vendor AA

Size

Part Number VHAA1200 ICP053048G MK11-2293 Lipmo001 LGQ633450R CGP34506 LAB363456A MK11-2300 LP063048A HHR70QAB4 THF6M ICP633048 LP053048A LPO53048A HF6OSS F6MG F6MG F6MP HFC1U LP083448SH UP423467A4H ICP863448 ICP633450 LP043O41A LP423041A ICP423048 LGQ553048U UF383450P LGQ443450U LGQ443048U

Maxell NEC-Moli Mitsubishi Toshiba Panasonic Toshiba NEC-Moli BYD Panasonic Sanyo (Toshiba) LG Chemical BYD BYD Panasonic PeacebayManual BYD Peacebay-Auto Sanyo BYD Sony LG Chemical LG Chemical BYD GS Melcotec LG Chemical Toshiba Sanyo Toshiba Toshiba

5.5x30x48 6.7x30x47.3 4.4x34x56 6.6x34x50 6x34x50 3.9x34x56 6.5x22x65 6.6*9.8x47.9 LL-AAAA 6mm NiMH 6x30x48 5.4x30.1x48.2 6x34x50 6.2x35.2x16. 6mm NiMH 4x30x48 6.4x16.34 6mm NiMH 8x3 x47.5 34x67 8.6x34x48 6.3x 34x50 4x30x41 4.6x29.5x41 4.2x30x48 5.5x30x48 3.8x34x50 4.4x34x50 4.4x30x48

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General Operation

A1200 GSM

Cell Reference Designator 4S 4T

Vendor Lishen Panasonic

Size 06x30x48 AAAALL

Part Number LP0601AE HHR70QAB4

3.

4. 5.

Cell date code (fourth fifth and sixth position of battery code) consisting of characters as stated on cell pack by cell manufacturer. If a 3 digit code is not used, place a period in the sixth position. Line and shift manufactured (optional) (seventh and eighth positions of battery code) Year of battery manufacture (ninth position of battery code)
1997 = H 1998 = I 1999 = J 2000 = K 2001 = L 2002 = M 2003 = N 2004 = O 2005 = P 2006 = Q 2007 = R 2008 = S 2009 = T 2010 = U 2011 = V 2012 = W 2013 = X 2014 = Y 2015 = Z

1990 = A 1991 = B 1992 = C 1993 = D 1994 = E 1995 = F 1996 = G

6.

Week of manufacture (tenth and eleventh positions of battery code).

C=2 D=3 E=4 F=5 G=6 H=7 I=8 J=9

A=0 B=1

7.

Front end corepack manufacturing site (twelfth position of battery code (see step 1)).

Example of a battery date code: A1V90311JCCC... position 1 = A = Motorola Penang.t (Backend Pack) position 2 & 3 = 1V = Panasonic, AAA, HHR55B2 position 4, 5 & 6 = 903 = cell date code (from manufacturer) position 7 & 8 = 11 = (TBD by supplier.Example: Line one of the first shift.) position 9 = J = 1999 = Year of battery pack manufacture position 10 & 11 = CC = week twenty two. (backend pack) position 12 = C = Motorola, China. (Frontend Core Pack) position 13, 14 & 15 = placeholders (...) to indicate pack has not been relabeled.

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8.

Batteries sold in China have a 16 character date code:

Example: YYYYMMDDABCXXXX Where YYYYMMDD is the actual battery manufacturing date A is the line number B is the shift number (A,C is day shift; B, D is night shift) C is a serial number from A to Z XXXX is a sequence number 9. Embedded battery packs use a 6 character date code: Position 1 is the manufacturing site:
Manufacturing Site BYD ESG GSMT China GSMT Japan LG China LG Japan Maxell China Maxell Japan TDI Toshiba China Toshiba Japan Code a b c d e f g h i j k

Position 2 and 3 is cell code and vendor. See step 2. Position 4, 5, and 6 is cell date code (year and week). See steps 5 and 6.

Operation
For detailed operating instructions, refer to the appropriate User Guide listed in the Related Publications section toward the end of this manual.

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Tools and Test Equipment

1 and 2 A1200 6809499A19-O

A1200

Tools and Test Equipment

Table 1 list the tools and test equipment used on A1200 telephones. Use either the listed items or equivalents. Table 1. General Test Equipment and Tools
Motorola Part Number1 See Table 5 Charger Antistatic Mat Kit (includes 66-80387A95 antistatic mat, 66-80334B36 ground cord, and 42-80385A59 wrist band) GSM / DCS / PCS Test SIM Disassembly tool, plastic with flat and pointed ends (manual opening tool) Tweezers, plastic Torque Driver Torque Driver Bit T-5 Plus, Apex 440-6IP Torx Plus or equivalent Digital Multimeter Description Application Used to charge battery and to power phone Provides protection from damage to phone caused by electrostatic discharge (ESD) Used to enable manual test mode Used during assembly/disassembly of phone Used during assembly/disassembly Used to remove and replace screws Used with torque driver Used to measure battery voltage

0180386A82 8102430Z04 6680388B67 6680388B01 RSX4043-A HP34401A2

1. To order in North America, contact Motorola Aftermarket and Accessories Division (AAD) by phone at (800) 422-4210 or FAX (800) 622-6210; Internationally, AAD can be reached by calling (847) 538-8023 or faxing (847) 576-3023. 2. Not available from Motorola. To order, contact Hewlett Packard at (800) 452-4844.

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Disassembly

Disassembly
This section describes how to disassemble a A1200 telephone. Tools and equipment used are listed in Table 1, preceding.

G G

Many of the integrated devices used in this equipment are vulnerable to damage from electrostatic discharge (ESD). Ensure adequate static protection is in place when handling, shipping, and servicing the internal components of this equipment.

Avoid stressing the plastic in any way to avoid damage to either the plastic or internal components.

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Disassembly

A1200

Removing and Replacing the Battery Cover

1. 2. 3. Ensure the phone is turned off. Slide the battery cover away from the camera lens. Lift the battery cover up and away from the phone (see Figure 5).

Battery Cover

051519o

Figure 5. Removing the Battery Cover 4. 5. 6. To replace, align the battery cover to the back of the phone. Lower the battery cover onto the phone. Slide the battery cover into position until the battery cover snaps into place.

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Removing and Replacing the Battery

Battery date codes are explained in the Battery Date Code section on page 19 Before handling the battery, please observe the battery cautions listed below.

Do not handle batteries with wet or sweaty hands. Do not short the positive or negative terminals Non conductive tweezers or grasping tools are to be used for battery connector manipulation, assembly, and disassembly. 1. 2. 3. Remove the battery cover as described in the procedures. Lift the bottom end of the battery out of the battery compartment as shown in in Figure 6. Slide the battery in the direction of the arrow to remove the battery out of the battery compartment as shown in Figure 6.

Battery

1
2

051542o

Figure 6. Removing and Replacing the Battery

There is a danger of explosion if the Lithium ion battery is replaced incorrectly. Replace only with the same type of battery or equivalent as recommended by the battery manufacturer. Dispose of used batteries according to the manufacturers instructions. 4. 5. 6. To replace, insert the top end of the battery into the battery compartment with contacts facing downward. Press the bottom end of the battery into the battery compartment. Replace the battery cover as described in the procedures.

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Disassembly

A1200

Removing and Replacing the Stylus

1. 2. Remove the battery cover, and battery as described in the procedures. Grasp the end of the stylus and pull it straight out of its compartment.

Stylus

051558o

Figure 7. Removing and Replacing the Stylus 3. To replace, insert the tip end of the stylus into the stylus compartment and slide the rest of the stylus into the compartment until the top of the stylus is completely inserted into the phone. Replace the battery, battery cover as described in the procedures.

4.

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Disassembly

Removing and Replacing the Subscriber Identity Module (SIM)

1. 2. 3. Remove the battery cover, and battery as described in the procedures. Slide the SIM out of the SIM holder as shown in Figure 8. Remove the SIM from the phone.

SIM
040283o

Figure 8. Removing the SIM 4. 5. 6. To replace, carefully slide the SIM into position under the SIM holder. Observe the notched corner when inserting the SIM. Replace the battery and the rear housing as described in the procedures.

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Disassembly

A1200

Removing and Replacing the TransFlash Memory Card

1. 2. 3. 4. Remove the battery cover, and battery as described in the procedures. To unlock the memory card holder, slide it toward the stylus as indicated by the first arrow shown in Figure 9. Open the memory card holder as indicated by the second arrow shown in Figure 9. Carefully remove the TransFlash memory card from the phone.

TransFlash Memory Card

Memory Card Holder

051561o

Figure 9. Removing the TransFlash Memory Card 5. To replace, open the TransFlash memory card holder.

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Disassembly

6.

Place the TransFlash memory card into the memory card slot as shown in Figure 10.

TransFlash Memory Card

051562o

Figure 10. Inserting the TransFlash Memory Card 7. 8. Close the memory card holder and slide it toward the SIM card to lock. Replace the battery, and battery cover as described in the procedures.

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Disassembly

A1200

Removing and Replacing the Rear Housing

1. 2. Remove the battery cover, battery, stylus, and SIM as described in the procedures. Use a T6 driver to remove 4 screws at near each corner of the phone (see Figure 11). Set the screws aside for reuse.

Screws

Screws
051563o

Figure 11. Housing Screw Locations

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3.

Release the housing latch on the left side of the phone (see Figure 12).

Rear Housing

Housing latch Disassembly tool

051564o

Figure 12. Removing the Rear Housing Latches 4. 5. 6. 7. 8. Carefully release the housing latch on the right side of the phone. Carefully lift the rear housing from the phone. To replace, align the front and rear housings. Firmly and carefully press the front and rear housings together until the housings snap into position. Insert and tighten the 4 housing screws using the T6 driver. Tighten to 16 Ncm. Do not overtighten. Replace the SIM, stylus, battery, and battery cover as described in the procedures.

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Disassembly

A1200

Removing and Replacing the Antenna Assembly

1. 2. Remove the battery cover, battery, stylus, SIM, and rear housing as described in the procedures. Insert the disassembly tool under the antenna assembly and pry upward to release the antenna assembly (see Figure 13).

Disassembly tool

Antenna assembly
051590o

Figure 13. Removing the Antenna Assembly 3. 4. 5. 6. Lift the antenna assembly from the phone. To replace, align the antenna assembly to the phone. Use the guide pins to help align the antenna assembly to the phones printed circuit board. Gently press the antenna assembly onto the phones printed circuit board until it snaps into place. Replace the rear housing, stylus, SIM, battery, and battery cover as described in the procedures.

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Disassembly

Removing and Replacing the Camera Module

1. 2. Remove the battery cover, battery, stylus, SIM, rear housing, and antenna assembly as described in the procedures. Use the disassembly tool to unseat the camera module connector from the transceiver PC board.

Camera module connector

051589o

Figure 14. Removing the Camera Module Connector 3. 4. 5. 6. Lift the camera module away from the transceiver PC board. To replace, align the camera module connector to its socket on the transceiver PC board. Gently but firmly press the camera module connector into the camera connector socket on the transceiver PC board. Replace the antenna assembly, rear housing, stylus, SIM, battery, and battery connector as described in the procedures.

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Disassembly

A1200

Removing and Replacing the Transceiver PC Board Assembly

1. Remove the battery cover, battery, SIM, stylus, rear housing, antenna assembly, and camera module as described in the procedures.

This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage. 2. Use the disassembly tool to unseat the flip speaker Flex connector from the transceiver PC board assembly (see Figure 15).

Flip speaker flex connector

051591o

Figure 15. Removing the Flip Speaker Flex Connector

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Disassembly

3.

Use the disassembly tool to pry the housing away from the headphone socket on transceiver PC board just enough to lift the transceiver PC board out of the front housing (see Figure 16).

Transceiver PCB Assembly

Headphone Socket Disassembly tool

051617o

Figure 16. Removing the Transceiver PC Board Assembly 4. Carefully lift up the headphone socket end of transceiver PC board up while leaving the motor vibrator end of the transceiver PC board close to the front housing.

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Disassembly

A1200

5.

Underneath the transceiver PC board assembly is the display assembly flex connector. Use the disassembly tool to unseat this connector from the transceiver PC board assembly.

Transceiver PC board

Display module connector

Display module assembly

051618o

Figure 17. Removing the Display Assembly Connector 6. 7. 8. Carefully lift the transceiver PC board assembly out of the housing. To replace, align the transceiver PC board assembly to the rear housing. Connect the display module flex connector to the socket on the transceiver PC board. 9. Lower the transceiver PC board assembly into the front housing. 10. Use the disassembly tool if necessary to help align the headset socket to the opening in the front housing. Ensure the transceiver PC board is properly seated in the front housing. 11. Connect the flip speaker flex connector to its socket in the corner near the motor/vibrator assembly. 12. Replace the camera module, antenna assembly, rear housing, SIM, stylus, battery, and battery cover as described in the procedures.

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Disassembly

Removing and Replacing the Display Module Assembly

1. Remove the battery cover, battery, SIM, stylus, rear housing, antenna assembly, camera module, and transceiver PC board assembly as described in the procedures.

This product contains static-sensitive devices. Use anti-static handling procedures to prevent electrostatic discharge (ESD) and component damage. 2. Use the disassembly tool to lift the display module assembly from the front housing (see Figure 18.

Display module assembly

051619o

Figure 18. Removing the Display Assembly 3. 4. 5. 6. Carefully lift the display assembly away from the transceiver PC board. To replace, align the display module to the front housing. Lower the display module into place in the front housing until properly seated. Replace the transceiver PC board assembly, camera module, antenna assembly, rear housing, SIM, stylus, battery, and battery cover as described in the procedures.

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Disassembly

A1200

Removing and Replacing the Camera/Voice Keys

7. Remove the battery cover, battery, SIM, stylus, rear housing, antenna assembly, camera module, and transceiver PC board assembly as described in the procedures. Use the plastic tweezers to remove the camera/voice keys from the front housing (see Figure 19).

8.

Front housing

Camera/Voice Key

Plastic tweezers
051620o

Figure 19. Camera/Voice Keys Removal 9. To replace, use the plastic tweezers and the pointed end of the disassembly tool to insert the camera/voice keys into their slot in the front housing. Use the guides molded into the front housing to place the keys correctly. 10. Test the keys for proper operation when replacing the transceiver PC board assembly. 11. Replace the display assembly, transceiver PC board assembly, camera module, antenna assembly, rear housing, SIM, stylus, battery, and battery cover as described in the procedures.

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Disassembly

Removing and Replacing the Volume Up/Down/Select Keys

12. Remove the battery cover, battery, SIM, stylus, rear housing, antenna assembly, camera module, and transceiver PC board assembly as described in the procedures. 13. Use the plastic tweezers to remove the Volume Up/Down/Select from the front housing (see Figure 20).

Front housing

Volume up/down/select keys

Plastic tweezers

051621o

Figure 20. Volume Up/Down/Select Removal 14. To replace, use the plastic tweezers and the pointed end of the disassembly tool to insert the volume up/down/select keys into their slot in the front housing. Use the guides molded into the front housing to place the keys correctly. 15. Test the keys for proper operation when replacing the transceiver PC board assembly. 16. Replace the display assembly, transceiver PC board assembly, camera module, antenna assembly, rear housing, SIM, stylus, battery, and battery cover as described in the procedures.

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Subscriber Identity Module (SIM) and Identification Label

A1200

Subscriber Identity Module (SIM) and Identification Label

SIM
A SIM is required to access the existing local GSM network, or remote networks when traveling (if a roaming agreement has been made with the provider). The SIM card contains: All the data necessary to access GSM services The ability to store user information such as phone numbers All information required by the network provider to provide access to the network

Identification
Each Motorola GSM phone is labeled with a variety of identifying numbers. The following information describes the current identifying labels.

Mechanical Serial Number (MSN)

The MSN is an individual unit identity number and remains with the unit throughout its life. The MSN can be used to log and track a phone on Motorola's Service Center Database. The MSN is divided into 4 sections as shown in Figure 21.
MSN 10 Digits 3 Digits APC 1 Digit DC 2 Digits DC 4 Digits SNR

Account Product Code TM i.e. StarTAC Phone130

Distribution Center i.e. Easter Inch

Date Code: Year and Month of Shipment

Unit's individual serial number

000807a

Figure 21. MSN label breakdown

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Subscriber Identity Module (SIM) and Identification

International Mobile Station Equipment Identity (IMEI)

The International Mobile station Equipment Identity (IMEI) number is an individual number unique to the PCB and is stored within the unit's memory. The IMEI uniquely identifies an individual mobile station and thereby provides a means for controlling access to GSM networks based on mobile station types or individual units. The full IMEI structure is listed in Table 2. Table 2. IMEI Number Breakdown
TAC NNXXXXXX Serial Number ZZZZZZ Check Digit A

Where TAC NN ZZZZZZ A Type Allocation Code, formerly known as Type Approval Code Reporting body identifier Individual unit serial number Phase 1 = 0. Phase 2 = check digit defined as a function of all other IMEI digits

XXXXXX Type Identifier

Other label number configurations present are: TRANSCEIVER NUMBER: Identifies the product type. Normally the SWF number. (i.e. V100). PACKAGE NUMBER: Identifies the equipment type, mode, and language in which the product is shipped.

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Troubleshooting

A1200

Troubleshooting
Manual Test Mode
Motorola A1200 telephones are equipped with a manual test mode capability. This allows service personnel to verify functionality and perform fault isolation by entering keypad commands. To enter the manual test command mode, a GSM / DCS test SIM must be used. 1. Turn the phone OFF. 2. Remove the battery as described in the procedures. 3. Remove the customers SIM card from the phone as described in the procedures. 4. Insert the test SIM into the SIM slot. 5. Replace the battery as described in the procedures. 6. Turn the phone ON. 7. On the main screen, tap the phone icon to switch the phone to dial mode.

8.

On the dial mode screen, tap and hold the # key for 3 seconds to enter the Test Menu.

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Troubleshooting

9.

The test mode screen displays.

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Troubleshooting

A1200

Troubleshooting Chart
Table 3. Level 1 and 2 Troubleshooting Chart
Symptom 1. Telephone will not turn on or stay on. Probable Cause a) Battery either discharged or defective. Verification And Remedy Measure the voltage at TP_BATT+ with battery attached. If voltage is below 3.0V, attach a charger to the phone and ensure that the phone is charging. If the phone does not charge, change the battery and repeat the measurement charging procedure. If the phone still does not turn on, proceed to b). Replace the faulty board with a known good transceiver board. If the phone powers up after replacement, reassemble the phone with a new transceiver board. Verify that the fault is fixed. Check connection between the speaker/antenna assembly and the transceiver board. If the contact is intermittent visually, replace with a known good speaker/antenna assembly. If the fault is still present, proceed to b. Replace with a known good transceiver board (refer to 1c). Verify that the fault has been cleared with the new transceiver board and reassemble the unit. Check connections between transceiver board and display. If display still does not come up, proceed to b. Replace with a known good display module. Verify that the fault has been cleared with the new display module and reassemble the unit.

b) Transceiver board defective.

2. Telephone exhibits poor reception or erratic operation such as calls frequently dropping or weak or distorted audio.

a) Speaker/antenna assembly defective

b) Transceiver board defective.

3. No display.

a) Connections between transceiver and display faulty. b) Display module defective.

4. Incoming call alert transducer audio distorted or volume is too low.

a) Faulty antenna/speaker assembly. Replace the antenna/speaker assembly with a known good antenna/speaker assembly. If the problem goes away, replace with a new antenna/ speaker assembly. Else proceed to b. b) Transceiver board defective Replace with a known good transceiver board (refer to 1c). Verify that the fault has been cleared with a new transceiver board. Verify transmit audio quality. If transmit audio quality is still weak and microphone is not obstructed, proceed to b. Replace the microphone as described in the procedures. If fault is not cleared, proceed to c. Replace the transceiver board (refer to 1c). Verify that the fault has been cleared and reassemble the phone with the new transceiver board. Check connections between transceiver board and flip assembly. If the fault still exists, replace the flip assembly with a known good one. if the fault goes away, reassemble with a new flip assembly. If the fault is still present, proceed to b. Replace the transceiver board (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board.

5. Telephone transmit audio is weak. (usually indicated by called parties complaining of difficulty in hearing voice).

a) Microphone obstructed by user while holding the phone. b) Microphone defective. c) Transceiver board defective.

6. Receive audio from earpiece speaker is a) Connector between transceiver weak or distorted. board and flip assembly faulty.

b) Transceiver board defective.

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Part Numbers

Table 3. Level 1 and 2 Troubleshooting Chart (Continued)

Symptom 7. Telephone will not recognize or accept SIM card. Probable Cause a) SIM card defective. Verification And Remedy Check the SIM card contacts for dirt. Clean if necessary, and check if fault has been cleared. If the contacts are clean, insert a known good SIM card into the telephone. Power up the unit and confirm that the card has been accepted. If the fault goes away, replace the defective SIM card. If the SIM card is not at fault, proceed to b. Replace the transceiver board (refer to 1c). Verify that the fault has been cleared and reassemble the phone with the new transceiver board. Replace the transceiver board (refer to 1c). Verify that the fault has been cleared and reassemble the phone with the new transceiver board. Ensure the headset plug is fully seated in the jack. Replace the transceiver board with a known good transceiver board (refer to 1c). Verify that the fault has been cleared and reassemble the unit with the new transceiver board.

b) Transceiver board defective.

8. Vibrator feature not functioning.

Transceiver board defective.

9. No or weak audio when using headset. a) Headset plug not pushed in fully. b) Faulty jack on transceiver board.

Programming: Software Upgrade and Flexing

Contact your local technical support engineer for information about equipment and procedures for flashing and flexing.

Part Numbers
The following section provides a reference for the parts associated with A1200 telephones.

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Part Numbers

A1200

Exploded View Diagram

1 3 2

6 7 8 9 10 11 12 13 14 15 16

040622o

Figure 22. Exploded View Diagram

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Part Numbers

Exploded View Parts List

Table 4. Exploded View Parts List
Item Motorola Part Number Number 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 CHHN4711 SNN5771 0188434Z01 1588483Z01 1588488Z01 0188485Z01 5088317Y01 7289802Y01 CHLF4626AA 3888491Z01 3888492Z01 0188486Z01 1588463Z01 1588464Z01 5588524Z01 0188481Z01 3888493Z01 1388502Z01 Description Battery door PF4 battery Stylus Rear housing Camera module Antenna assembly Speaker Display module Transceiver PCB assembly Side key left Side key right Keypad PCB Side grip left Side grip right Hinge Front housing Home keypad Front bezel

There is a danger of explosion if the Lithium ion battery pack is replaced incorrectly. Replace only with the same type of battery or equivalent as recommended by the battery manufacturer. Dispose of used batteries according to the manufacturers instructions. To order parts please use the following Link: https://wissc.motorola.com/wissc_root/main/BrowserOK.html (Password is Required) For information on ordering parts please contact EMEA at +49 461 803 1404.

Accessories
Table 5. Accessories
Audio and Connectivity Data Cable Mini USB/USB/Serial Headset Mono Earbud - Universal (Black) Headset Mono Earbud - Universal (Silver) Headset One Touch Customizable - Universal Headset One Touch w/ Send-End Headset Stereo One Touch Earbud Mobile Phone Tools Bluetooth Accessories SKN6371 SYN8390 AAYN4264 SYN9351 SYN8419 CHYN4516 Region-specific

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Part Numbers

A1200

Table 5. Accessories
Bluetooth Stereo Headset HT820 (Neptune) Bluetooth Headset (Aphrodite) - H700 Bluetooth Headset (Medusa - Pearl Dark Gray) - H300 Bluetooth Headset (Persephone) - H605 Bluetooth Stereo Transceiver DC800 (Triton) Bluetooth Headset - Oakley RAZRWIRE (Mercury: NA) - H7 Bluetooth Headset - Oakley RAZRWIRE (Pewter/Black: NA) - H7 Bluetooth Headset - Oakley RAZRWIRE (Platinum/Rootbeer: NA) - H7 In-vehicle Solutions Vehicle Power Adapter EMU - VC700 Self Install Car Kit Universal - Mandarin - Smart Drive+ Self Install Car Kit Universal - Smart Car Kit - Smart Drive Smart Cable EMU - Motorola Power Solutions Travel Charger EMU Mid-Rate Switcher - Argentina Travel Charger EMU Mid-Rate Switcher - Australia Travel Charger EMU Mid-Rate Switcher - BRAZIL Travel Charger EMU Mid-Rate Switcher - EURO Travel Charger EMU Mid-Rate Switcher - INDIA Travel Charger EMU Mid-Rate Switcher - MEXICO Travel Charger EMU Mid-Rate Switcher - PRC Travel Charger EMU Mid-Rate Switcher - TWN Travel Charger EMU Mid-Rate Switcher - UK/HK Travel Charger EMU Mid-Rate Switcher - US ENG Travel Charger EMU Rapid Switcher - Argentina Travel Charger EMU Rapid Switcher - BRAZIL Travel Charger EMU Rapid Switcher - HK Travel Charger EMU Rapid Switcher - MEXICO Travel Charger EMU Rapid Switcher - PRC Travel Charger EMU Rapid Switcher - US Battery-Only-Charger for PF batteries, US/Euro plug Battery-Only-Charger for PF batteries, PRC plug Battery-Only-Charger for PF batteries, Taiwan plug Battery-Only-Charger for PF batteries, Hong Kong plug SPN5192 SPN5193 SPN5187 SPN5189 SPN5194 SPN5186 SPN5188 SPN5216 SPN5190 SPN5185 SPN5197 SPN5196 SPN5199 SPN5200 SPN5198 SPN5202 SYN1488A SYN1489A SYN1490A SYN1491A SYN0847 SYN0888 SYN0890 SYN1003 SYN0948 SYN1311 SYN1297 SYN1303 SYN1001 98679H 98677H 98678H

49

December 21, 2005

6809499A19-O

Level 1 and 2 Service Manual

1 and 2 Index A1200 6809499A19-O

Index

A
alert settings 18 antenna assembly, removing and replacing 33 antenna, removing and replacing 26

B
battery charge indicator 19 function 19 battery cover, removing and replacing 25 battery, removing and replacing 26

identification international mobile station equipment identity 42 mechanical serial number 41 product 5 identification, labels 41 IMEI 42 Introduction 5

L
LCD 18 liquid crystal display (LCD) 18 Low Battery message 18

C
caller ID 13 camera module, removing and replacing 34 camera/voice keys, removing and replacing 39, 40 Canadian Interference-Causing Equipment regulations 5 changes product 5 copyrights computer software 6

M
manual test mode 43 microphone, removing and replacing 34, 39, 40 MSN 41

N
names product 5

D
disassembly 24 display module assembly, removing and replacing 38

O
operation 15 alert settings 18 battery 19 controls, indicators, and I/O connectors 15 LCD 18 menu navigation 16 overview, product 11

E
endo housing, removing and replacing 31 exploded view diagram 47 exploded view parts list 48

F
FCC rules 5 features caller ID 13 chat messaging 14 SIM Toolkit 13 text entry 13 voice recognition 13 Wireless Access Protocol (WAP) 13 front endo housing, removing and replacing 35

P
part numbers accessories 48 parts exploded view diagram 47 exploded view parts list 48 replacement parts 46 product changes 5 identification 5 names 5 product overview 11 features 11

H
housing cover rear, removing and replacing 31

I
6809499A19-O

R
Rear Housing, removing and replacing 31

December 21, 2005

Index-1

Index

A1200

regulatory agency compliance 5 removing antenna 26 antenna assembly 33 battery 19, 26 battery cover 25 camera module 34 camera/voice keys 39, 40 display module assembly 38 endo housing 31 front endo housing 35 microphone 34, 39, 40 Rear Housing 31 rear housing cover 31 SIM 28 stylus 27 Trans Flash Memory Module 29 transceiver board 34, 39, 40 Transceiver PC Board Assembly 35 replacement parts ordering 8 replacing antenna 26 antenna assembly 33 battery 26 battery cover 25 camera module 34 camera/voice keys 39, 40 display module assembly 38 endo housing 31 front endo housing 35 microphone 34, 39, 40 Rear Housing 31 rear housing cover 31 SIM 28 stylus 27 Trans Flash Memory Module 29 transceiver board 34, 39, 40 Transceiver PC Board Assembly 35

out of box failure 7 product support 7 shut down upon battery removal 19 SIM Toolkit 13 SIM, description 41 SIM, removing and replacing 28 specifications 9 stylus, removing and replacing 27 subscriber identity module (SIM) 41 support customer 7 product 7

T
test equipment 23 text entry 13 tools, disassembly 23 Trans Flash Memory Module, removing and replacing 29 transceiver board, removing and replacing 34, 39, 40 Transceiver PC Board Assembly, removing and replacing 35 troubleshooting 43 manual test mode 43 troubleshooting chart 45

V
voice recognition 13

W
WAP (Wireless Access Protocol) 13 warranty service 7

S
serial number mechanical 41 service manual about 6 audience 6 conventions 7 scope 6 service policy 7 customer support 7

Index-2

December 21, 2005

6809499A19-O

MOTOROLA, the Stylized M Logo, and all other trademarks indicated as such herein are trademarks of Motorola, Inc. Reg. U.S. Pat. & Tm. Off. 2005 Motorola, Inc. All rights reserved. Personal Communications Sector, 789 International Parkway. Sunrise, FL 33325-8292

@6809499A19@
6809499A19-O