User Guide
User Guide
is the registered trademark of Shenzhen Tenda Technology Co., Ltd. All the
products and product names mentioned herein are the trademarks or registered
trademarks of their respective holders. Copyright of the whole product as integration,
including its accessories and software, belongs to Shenzhen Tenda Technology Co., Ltd.
No part of this publication can be reproduced, transmitted, transcribed, stored in a
retrieval system, or translated into any language in any form or by any means without the Preface
prior written permission of Shenzhen Tenda Technology Co., Ltd. If you would like to know
more about our product information, please visit our website at http://www.tendacn.com.
Disclaimer
Pictures, images and product specifications herein are for references only. To improve
internal design, operational function, and/or reliability, Tenda reserves the right to make
changes to the products without obligation to notify any person or organization of such
revisions or changes. Tenda does not assume any liability that may occur due to the use
or application of the product described herein. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements,
information and recommendations in this document do not constitute the warranty of any
kind, express or implied.
Technical Support
Thank you for purchasing Tenda product! This guide applies to F300 & F303. Here we
take F300 for example. Before you use this device, please read this User Guide carefully!
Website: http://www.tendacn.com
Email: [email protected]
ii
Setup Wizard of Common
Functions
How to access the Internet
iii
Contents
Chapter 1 Connect to the Internet .............................................................................................. 1
PPPoE ............................................................................................................................................. 4
DHCP .............................................................................................................................................. 5
Static IP ........................................................................................................................................... 6
Windows 8 ...................................................................................................................................... 7
Windows 7 ...................................................................................................................................... 8
Windows XP ................................................................................................................................. 10
Back Panel........................................................................................................................................ 13
Label .................................................................................................................................................. 13
iv
Export System Logs ........................................................................................................................ 23
Upgrade .......................................................................................................................................... 23
WPS ................................................................................................................................................ 24
Contents
1 Configure PC ................................................................................................................................ 28
Windows 8 .................................................................................................................................... 28
Windows 7 .................................................................................................................................... 30
Windows XP ................................................................................................................................. 32
2 FAQs .............................................................................................................................................. 34
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Chapter 1 Connect to the Internet
Installation Considerations
For more stable wireless network connection, place your router:
Near the center of the area where your computers and other devices operate, and
Away from electrical devices that are potential sources of interference, such as
ceiling fans, home security systems, microwaves, PCs, the base of a cordless phone,
Away from any large metal surfaces, such as a solid metal door or aluminum studs.
Large expanses of other materials such as glass, insulated walls, fish tanks, mirrors,
❷ Connect the Ethernet cable from the incoming Internet side to the WAN port on the
router;
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❸ Connect your PC to port 1/2/3/4 on the router with the included Ethernet cable;
Connect to
the Internet
❸ You can also use your notebooks, tablets, smart phones, etc. to search this router ’s
Tips:
1. This router’s wireless network name (SSID) is Tenda_XXXXXX by default (where
XXXXXX is the last six characters of the router’s MAC address). You can find the MAC
2
2. Input the default login username and password (admin, admin) and click Login.
Connect to
the Internet
3. When you can log in to this router’s web management page successfully, the following
Tips:
If login failure occurs, try below solutions:
automatically”.
3
4. Please follow onscreen instructions to choose the corresponding Internet connection
PPPoE
Connect to
the Internet
Configuration Procedures:
❷ ISP User Name, Password: Enter your ISP user name and password;
❸ Wireless Network Name (SSID): Change the wireless network name here as you
like (optional).
❹ Security Key: In order to block others to access your wireless network, you’d better
❺ Click OK.
4
DHCP
Connect to
the Internet
Configuration Procedures:
❷ Wireless Network Name (SSID): Change the wireless network name here as you
like (optional).
❸ Security Key: In order to block others to access your wireless network, you’d better
❹ Click OK.
5
Static IP
Connect to
the Internet
Configuration Procedures:
DNS Server: Enter the fixed account info provided by your ISP.
❸ Wireless Network Name (SSID): Change the wireless network name here as you
like (optional).
❹ Security Key: In order to block others to access your wireless network, you’d better
❺ Click OK.
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Step 3: Wi-Fi Connection
Tips:
1. The PC you use must have an installed wireless network adapter.
2. If a wired connection has been established between your PC and the router, you can
surf the Internet without joining the Wi-Fi connection. If you want to connect to this
Windows 8
1. Click the icon on the bottom right corner of your desktop.
2. Select your wireless network from the list, click Connect and then follow onscreen
instructions.
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Tips:
1. If you cannot find the icon , please move your mouse to the top right corner of your
desktop, select Settings > Control Panel > Network and Internet > Network and
Sharing Center > Change adapter settings, right click Wi-Fi and select
Connect/Disconnect.
2. If you cannot find your wireless network from the list, ensure the Airplane Mode is not
enabled on your PC.
Connect to
3. When your wireless network is connected successfully, the following screen will appear. the Internet
Windows 7
8
3. When your wireless network is connected successfully, the following screen will appear.
Connect to
the Internet
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Windows XP
1. Right click My Network Places on your desktop and select Properties.
Connect to
the Internet
2. Right click Wireless Network Connection and select View Available Wireless
Networks.
3. Find and double click your SSID and then follow onscreen instructions.
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4. When your wireless network is connected successfully, the following screen will appear.
Connect to
the Internet
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Chapter 2 Product Overview
Front Panel
Product
Overview
LED Designations:
12
Back Panel
Product
(1) WAN: Used for connecting to the Ethernet cable from your ISP. Overview
(2) LAN 4/3/2/1: Used for connecting to PCs, APs, routers, etc.
(3) WPS/Reset:
Enabling the WPS feature and pressing this button for 1~3 seconds allows
Pressing this button for over 7 seconds restores this router to factory default
settings.
(4) Power: Used for connecting to the included power adapter for power supply.
Label
(3) Login Password: The default login password of this router is admin.
(4) MAC: Display this router’s MAC address. By default, this router’s wireless network
name (SSID) is Tenda_XXXXXX, where “XXXXXX” is the last six characters of the
MAC address.
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Chapter 3 Speed Control
When multiple users have connected to the router for Internet access, you can use this
feature to control their bandwidths, thus ensuring normal Internet service for each user.
Example: You share a 4M broadband network with your neighbor. But your neighbor
often downloads files which affects your normal web browsing. To solve this problem, Speed Control
you can divide 4M into 2M on average. In this way, your neighbor’s PC (IP:
Configuration Procedures:
❶ Enter the corresponding description info in the Remark field, say, neighbor’s PC
(optional).
❷ Select the corresponding network speed from the Speed Limit drop-down list. If you
select Manually, enter the network speed in the input box as you wish.
❸ Click OK.
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Chapter 4 Wireless Repeating
This router can act as a wireless repeater to expand your wireless range. Next we will
Tips:
Wireless
Before configuring this feature, you need to verify that you have the wireless network
Repeating
name (SSID) and security key of the remote router, and no Ethernet cable is connected to
Example: If you want to improve your wireless signal range and strength, you can
establish wireless connection between two routers via configuring wireless repeating
settings. You need two routers: one as the base station (the remote router), and the
other as the wireless repeater. This can be implemented by the following two
methods.
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Click Wireless Repeater to enter screen below:
Wireless
Repeating
Configuration Procedures:
❶ Select WISP;
❷ Select the remote router’s wireless network name (SSID) you wish to connect;
❸ Enter the remote SSID’s security key in the Security Key field if it has one.
❹ Click OK.
❺ On the pop-up dialogue box click OK and the router will reboot to activate your
configurations.
Tips:
In this mode, your router can connect to Hotpot (Wi-Fi) for Internet access via PPPoE,
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If it has been configured successfully, go to the WAN Status section of the System Tools
Wireless
Repeating
If the following pop-up dialogue box appears, it indicates that IP conflict has occurred due
to the fact that the login IP of the router is on the same network segment as the WAN IP. In
this case, the login IP of the router will be changed to 192.168.1.1 as shown below and
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Method Two: Universal Repeater
Application Scenario:
Wireless
Repeating
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Configuration Procedures:
❷ Select the remote router’s wireless network name (SSID) you wish to connect;
❸ Enter the remote SSID’s security key in the Security Key field if it has one.
❹ Click OK.
❺ On the pop-up dialogue box click OK and the router will reboot to activate your
configurations. Wireless
Repeating
After the router reboots, view your PC’s IP address it has obtained. If the Default
Gateway is the LAN IP address of the remote router, it means you can surf the Internet.
Tips:
For better maintenance, in the Universal Repeater mode, it is advisable to configure this
router’s login IP to a different one from the remote one’s LAN IP but on the same network
segment. For example, the remote router’s LAN IP is 192.168.2.1, you’d better set this
19
Chapter 5 Manage Your Network
Click System Tools to enter the System Tools page. This page describes the router
settings for administering and maintaining your router and home network.
Configuration Procedures:
MTU
Do not change the default value unless necessary. If you are unable to open some
websites, to receive or send emails, etc. try to minimize the MTU value until your network
returns to normal.
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MTU Applications
1472 Maximum size to use for pinging. (Larger packets are fragmented.)
might not be able to access certain websites, secure login pages, or FTP or POP servers.
MAC Clone
Some ISPs will bind your broadband account info to your PC or another specified MAC
address. At this time, you need to clone the MAC address for normal Internet access.
Configuration Procedures:
❶ MAC Clone: Check Use and select local PC’s (When Other is selected, enter the
21
Device Management
Manage Your
Network
22
Reboot the Router
Reboot.
Manage Your
Restore to Factory Default Network
Do not restore this device to factory default unless necessary. Two methods are available
here.
Method Two: Press the WPS/Reset button for over 7 seconds when this router is
applying power.
If you want to have a good knowledge of system operation, or when you have difficulties in
surfing the Internet, you need to send your system logs to our technical supporters, click
Upgrade
If your router is in good use, you’d better not upgrade it. If you want to acquire the latest
Configuration Procedures:
❷ Enter the System Tools page, click Select a File and then follow onscreen
instructions.
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Login IP Address
Configuration Procedures:
❶ Login IP Address: Select Manually and enter the IP address you wish to configure,
Manage Your
say, 192.168.10.1 or select an existing IP address. Network
❷ Click OK.
WPS
Wi-Fi Protected Setup makes it easy for home users who know little of wireless security to
establish a secure wireless home network, as well as to add new devices to an existing
WPS application:
1. If your wireless network is not encrypted, WPS can quickly encrypt your wireless
network and make your wireless clients connect to it. Once WPS is successfully
configured, the wireless network name and security key of your router will be changed.
2. If your wireless network is encrypted, WPS can quickly make your wireless clients
connect to it. Once WPS is successfully configured, the wireless network name and
Tips:
1. To use this feature, your wireless clients must be WPS-capable.
2. Once WPS is successfully configured, the wireless network name and security key of
your router can’t be changed. If you want to, disable WPS on the Device Management
page.
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Configuration Procedures:
❷ Click OK.
Manage Your
Network
❸ Press the WPS/Reset button for 1~3 seconds on the back panel of your router;
❹ Make your wireless client connect to your wireless network using WPS/PBC within 2
minutes;
Once WPS is successfully configured, the wireless network name and security key of your
25
Configuration Procedures:
❷ Click OK.
Manage Your
Network
❸ Press the WPS/Reset button for 1~3 seconds on the back panel of your router;
❹ Make your wireless client connect to your wireless network using WPS/PBC within 2
minutes;
Once WPS is successfully configured, the wireless network name and security key of your
26
WAN Status
This section allows you to view this router’s current networking status.
Manage Your
Network
27
Chapter 6 Appendix
1 Configure PC
According to your computer operation system, choose the corresponding configuration
Windows 8
1. Right click the icon on the bottom right corner of your desktop.
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4. Find and double click Internet Protocol Version 4(TCP/IPv4).
Appendix
29
Windows 7
Appendix
Tips:
If you cannot find the icon on the right bottom corner of your desktop, follow steps
below: Click Start > Control Panel > Network and Internet > Network and Sharing
Center.
3. Click Local Area Connection > Properties.
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4. Find and double click Internet Protocol Version 4(TCP/IPv4).
Appendix
6. Click OK on the Local Area Connection Properties window (see 4 for the
screenshot).
31
Windows XP
Appendix
32
4. Select Obtain an IP address automatically and Obtain DNS server address
Appendix
5. Click OK on the Local Area Connection Properties window (see 3 for the
screenshot).
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2 FAQs
This section provides solutions to problems that may occur during installation and
operation of the device. Read the following if you are running into problems. If your
problem is not covered here, please feel free to go to www.tendacn.com to find a solution
Q: I entered the device’s LAN IP address in the web browser but cannot access the
1. Check whether the device is functioning correctly. The SYS LED should blink a few
seconds and after the device is powered up. If it does not light up, then some internal
faults may have occurred. And the WLAN/WAN/1/2/3/4 LED should be solid or blinking. If
2. Make sure you’ve set your PC to Obtain an IP address automatically or Use the
following IP address that your PC’s IP address is on the same subnet as the wireless
router. If you are using the recommended addressing scheme, your PC’s address should
3. Clear your web browser’s cache. Click your web browser’s Tools > Internet Options >
Delete, check Temporary Internet files and Cookies and click Delete (Take IE for
example).
4. Try another browser and input 192.168.0.1 in the address bar to re-log into this router.
5. Uncheck Use a proxy server for your LAN. Click your web browser’s Tools > Internet
Options > Connections > LAN Settings and Uncheck Use a proxy server for your
6. If the Work Offline window pops out, click your web browser’s File and uncheck Work
7. Pressing the WPS/Reset button for over 7 seconds restores this device and re-log in to
it.
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Q: How do I choose my Internet connection type?
Connection Media
Type
Appendix
PPPoE Telephone 1. Require a username and password
Line/Ethernet
Cable
Static IP Ethernet Require the fixed IP, subnet mask, default gateway
If the Connection Status of the WAN port displays Disconnected, please verify that the
If the Connection Status of the WAN port displays Connecting, try below solutions:
If your Internet connection type is PPPoE, enter the ISP username and password
correctly (case-sensitive).
Encrypt your wireless network by configuring a wireless security on the Internet Settings
page.
Reset your device by pressing the WPS/Reset button for over 7 seconds.
35
Q: My computer shows an IP address conflict error after having connected to the
1. Check if there are other DHCP servers present in your LAN. If there are other DHCP
2. The default IP address of the device is 192.168.0.1; make sure this address is not used
by another PC or device. In case that two computers or devices share the same IP
Q: I cannot access the Internet and send/receive emails; what should I do?
This problem mainly happens to users who use the PPPoE or DHCP Internet connection
type. You need to change the MTU size. In this case, go to WAN Port Parameter section of
the System Tools page to change the MTU value from default 1500 to 1450 or 1400, etc.
36
3 Safety and Emission Statement
CE Mark Warning
This is a Class B product. In a domestic environment, this product may cause radio
interference, in which case the user may be required to take adequate measures. This Appendix
NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by
FCC Statement
This device complies with Part 15 of the FCC Rules. Operation is subject to the following
two conditions: (1) This device may not cause harmful interference, and (2) this device
must accept any interference received, including interference that may cause undesired
operation.
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide
equipment generates, uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
television reception, which can be determined by turning the equipment off and on, the
user is encouraged to try to correct the interference by one of the following measures:
37
- Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
FCC Caution: Any changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate this equipment.
This transmitter must not be co-located or operating in conjunction with any other antenna
or transmitter. Appendix
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance
NOTE: (1) The manufacturer is not responsible for any radio or TV interference caused by
RJ45 cable.
38