World's Inspiring Business Leaders Making A Difference in 2023

www.worldsleaders.com Vol.
09 | Issue 04 | September 2023
World's Inspiring
Making a Difference in 2023
Broker/Owner at
Hi Pacific Property mgmt
Guiding You to
Find Your
Dream Space
Duke
Kimhan
World’s Inspiring Business Leaders
Making a Difference in 2023
Presenting Leadership in
its True Sense
There is no question that business leadership has
changed significantly throughout the years. These shifts
frequently reflect current sociological and economic
changes. Consumers actively seek out companies in
today's society that are focused and committed to
changing the world. Such an objective requires the
existence of visionary leadership inside organizations.
Duke originally bought and sold his own houses before
becoming a broker himself. He has worked as a property
Exceptional leaders have the power to completely
broker with Coldwell Banker in Florida, Realty Experts
change the course of their enterprises. They provide their
in Hawaii, and Condo.Com in Hawaii. His newest
team members a feeling of direction and purpose,
challenge is managing the HiPacific Property
directing them toward more worthwhile goals. As a
Management division with his team. He has earned
result, inspirational leaders provide motivation to both
numerous Real Estate designations, such as: Accredited
their team members and clients. Each leader has their
Buyer Representative (ABR), Certified Residential
own distinctive skills and talents, thus there are many
Specialist (CRS), Certified Real Estate Broker (CRB),
different ways to lead with vision.
Graduate REALTOR® Institute (GRI), Senior Real
Estate Specialist (SRES), Certified Distressed Property
World's Leaders latest edition “World's Inspiring
Expert (CDPE), and Broker Price Opinion (BPO), and
Business Leaders Making a Difference in 2023” is
continues to educate himself in all areas of real estate to
featuring inspiring business leaders who are fostering
better serve his clients and his friends. Duke's career path
social responsibility by implementing sustainable
took a significant turn when he entered real estate in
practices, supporting community initiatives, and
2000.
promoting corporate social responsibility.
Also, while you flip through the pages, don't forget to
The cover has Duke Kimhan, a real estate broker
read the articles created by our in-house editorial staff
specializing in investment homes, condos, military
and industry experts.
relocations, 1031 tax swaps, and commercial properties,
was born and raised in Honolulu and grew up in Manoa
Valley. He is now the HIPacific Property Management's Have a lovely read!
Principal Broker.
CREDIT PAGE
Editor-in-Chief Steve Sanchez

Managing Editor Jagdish Chincholikar
Executive Editor Nicole Williams
Assistant Editor Gayatri Bhujbal
Art & Design Director Jack Anderson

Business Development Manager Mia Oliver
Business Development Executive Natalie, Jerrey
Associate Designer Kevin Rust
Digital Marketing Manager Victor Clarke

Sales Manager Casey Simpson, Irfan Shekh
Marketing Manager Tom Swann
Technical Specialist Barry Jones
Circulation Manager Danny Parker
SEPTEMBER 2023
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Duke
Kimhan
Guiding You to Find
Your Dream Space
08
COVER
STORY
Alex Melgar and
18 Carlos Telles
22 Charbel Aoun
28 Dr. Gabriel Serrano
32 Heidi Lindner
36 Liam Hardey
40 Luke Marani
46 Mitch Gould
50 Nasreen Alissa
54 Yesenia Ferreras
08 | SEPTEMBER 2023
Cover Story
Duke
Kimhan
Guiding You to Find Your Dream Space
“Growth in leadership is as important as being

staffed correctly. I do believe PM will be ready when
it's time to find more leadership.”
worldsleaders.com | 09
Setting and achieving goals in life provides happiness. property broker with Coldwell Banker in Florida,
To begin, you must identify your values and your Realty Experts in Hawaii, and Condo.Com in Hawaii.
definition of success. Following that, mindset is His newest challenge is managing the HiPacific
concerned with aligning your actions to your ideas. Property Management division with his team.
Duke Kimhan is the successful business visionary
who gained this approach. He is a real estate broker Real estate brought excitement and diversity with
specializing in investment homes, condos, military different people, buyers, and sellers each day. After
relocations, 1031 tax swaps, and commercial returning to Honolulu from Florida due to a divorce,
properties, was born and raised in Honolulu and grew Duke found property management to be consistent. A
up in Manoa Valley. He is now the HIPacific Property fellow realtor suggested he focus on property
Management's Principal Broker. management full-time, and he made the switch in
2008, dedicating himself to providing exceptional
Duke originally bought and sold his own houses services.
before becoming a broker himself. He has worked as a
10 | SEPTEMBER 2023
career path took a significant turn when he entered
real estate in 2000. Previously in the restaurant
business for over 25 years, he enjoyed it but didn't
love it.
Success through the Journey
Duke has experienced significant personal growth

over the years, particularly in his ability to be patient
with the notion of "perfection." He has come to
understand that certain levels of perfection are
simply unattainable. Duke has a strong preference
for cleanliness and strives to maintain a tidy
environment at all times.
Having grown up in Honolulu, sports played a major

role in Duke's life. However, at the age of 19, he
made the decision to move to the mainland and
explore various job opportunities. Eventually, Duke
set his sights on the restaurant industry, starting five
different concepts and later selling them.
Duke chose to work for chain restaurants for several

years, and it was during this time that his
perfectionist mindset began to take hold. In the chain
restaurant setting, the quality of your work was
Duke has earned numerous Real

Estate designations, such as:
Accredited Buyer Representative
(ABR), Certified Residential
Specialist (CRS), Certified Real
Estate Broker (CRB), Graduate
REALTOR® Institute (GRI),
Senior Real Estate Specialist
(SRES), Certified Distressed
Property Expert (CDPE), and
Broker Price Opinion (BPO), and
continues to educate himself in all
areas of real estate to better serve
his clients and his friends. Duke's
PLANS FOR HI PM
Duke defines success as continuing to develop
and watching his people grow; the numbers will
come as the people grow; he is well beyond the
money and revenue side of this business and
wants his people to accomplish their personal
growth. That is where true life progress takes
place.
Duke solely intends to move forward in the future;

there are no intentions to stop or sell. He's having a
lot of fun right now. He explains that there is just
laughter, cheers, and jokes in the office every day,
and that as long as that continues, the team will
expand!
constantly evaluated by others, fueling Duke's desire management field. Over the past decade, the industry
for perfection. He found great satisfaction in seeing has evolved with the integration of advanced
his colleagues and employees exceed his expectations technologies and innovative guarantees, creating a
as they grew and developed. He states, "I love my dog more efficient and rewarding work environment.
and Playing poker. I have a great wife who also shares
our interest in Poker, Travel, Real estate, and our dog, With the help of revolutionary apps, Hi Pacific has
Mochi!” transformed the property management domain. Tasks
such as tenant background checks, credit and
The Company background report deliveries, and automatic rent
payment setups have become effortless, thanks to
Hi Pacific Property Management, a full-time real user-friendly interfaces. The use of real estate pinning
estate company specializing in property management, apps enables quick property location, which is
is proud to announce the significant advancements and essential for handling inquiries about rental rates.
guarantees it offers to realtors entering the property
12 | SEPTEMBER 2023
However, Hi Pacific goes beyond simply adapting to Ÿ Eviction Guarantee: In the unfortunate event of a
technological advancements. They have set new tenant defaulting on rent, despite passing rigorous
industry standards by introducing their background checks, Hi Pacific covers the legal
groundbreaking 'Threefold Guarantee' system: costs associated with eviction.
Ÿ Communication Guarantee: Hi Pacific pledges to Ÿ
answer calls or return them within one hour, By embracing the new era of property management
ensuring prompt and reliable communication. technology, Hi Pacific ensures optimal tenant
compliance and offers Realtors a more engaging and
Ÿ Rent Guarantee: They provide a written agreement profitable career path. They invite Realtors to
specifying a minimum asking rent. If a tenant is experience the future of property management with Hi
not secured at this rate within 30 days, Hi Pacific Pacific Property Management—a progressive
will pay the agreed-upon rent. community at the forefront of transforming the
industry.
Hi Pacific PM has learned that the Real estate landscape continues to grow and change.
Ad marketing is always changing. It advertises its services in the print media, online,
radio, and TV. The online media is where it gets the most leads, and the team tries to
capture an appointment to meet with new owners as soon as possible each week! Duke
states, "We hope to soon have 2000 owners under contract.”
Facing Challenges Everyday
According to Duke, challenges arise in every hour of his day, from owners arguing cost
amounts to renters opposing repairs. There are so many things that may go wrong
throughout the course of a working day! Repair requests come in at all hours of the day
and night. It employs a maintenance crew to handle all calls and obtain authorization
from the owner to fix the products.

They must then deploy the
appropriate suppliers in a timely
manner! Then, pay the vendor and
charge the appropriate account owner.
All in 2-3 days—that's my toughest
weekly task!
Aside from dealing with these

problems, Duke's daily routine
consists of ensuring that the office
has all it requires and leading the
PMs in the development of their
businesses. He goes out on most
Owner meetings to assist them with
the brand's Rent Guarantee amounts
and sign all leases and PM
agreements. He signs all the checks
going out and is available to take any
and all calls. The best part of Duke's
Day is the problem-solving he gets to
do with the PMs and the office staff!
Advising Visionary Realtors
Duke finds that One of the largest

barriers in the PM business is one's
own ability to grow! He mentions,
"Are you prepared for growth,
Staffing in the office is my toughest
14 | SEPTEMBER 2023
barrier." He further adds, "Hiring Duke thinks that growth comes in
licensed PMs was never an issue, numerous forms when coaching people, the numbers will return.
as I speak to other owners. Finding new leaders in the field. Leaders in Sometimes you have to replace the
good PMs is a challenge, but for Hi business are assessed by numbers, people (not always easy) to attain
PM we have a great staff of PMs and what lies behind the numbers is sustained growth," says Duke.
who, like me, are perfectionists and what really matters! People matter;
want to do a great job!” their family's matter, their
aspirations matter; business is
“Growth in leadership is as simple if one focuses on their
important as being staffed people rather than the statistics, as
correctly. I do believe PM will be Duke has always thought. "When
ready when it's time to find more the numbers are down, you have to
leadership.” ask about the people, and you will
find your issues. If you assist the
V isionary leadership is the cornerstone of
success, and Alex Melgar and Carlos
Telles exemplify this quality at
Ambassador Services. Alex, the CEO, is an
accomplished executive with a remarkable
Ambassador Services
Ambassador Services, established in 2007, is a

renowned company specializing in commercial
maintenance services. With a successful track
history of leading high-performing organizations record of 16 years in the industry, it has firmly
to unprecedented growth. With his extensive established itself as a reliable and experienced
experience in the maintenance services industry, provider. Its headquarters are located in Houston,
he joined Ambassador Services in 2012 as the TX, strategically positioning them to serve a
Chief Operating Officer, swiftly ascending the wide range of clients.
ranks. Alex strategic prowess enabled him to
merge three companies, streamlining operations At Ambassador Services, the company offers a
and reducing costs while enhancing customer comprehensive range of services, including
satisfaction. Under his guidance, the janitorial services, grounds maintenance, HVAC
organization achieved an impressive revenue services, and general labor solutions. Its
growth of 157% over the past five years, all dedicated team is equipped to handle diverse
while maintaining an exceptional 92% customer maintenance needs, ensuring that its commercial
retention rate. spaces are clean, well-maintained, and conducive
to productivity.
Carlos Telles, the Managing Director, brings his
operational expertise to the forefront. With 20 While Ambassador Services' primary operations
years of industry experience, Carlos leads the are focused within the state of Texas, it extends
overall operations at Ambassador Services with its services beyond its borders. The company has
an unwavering focus on fostering innovation. He expanded its reach and now cater to clients
is renowned for his dedication to the training and across the nation, enabling it to proudly claim a
development of service personnel, readily national footprint.
immersing himself in the trenches to guide the
team. Carlos's consistent track record of From Entrepreneurial Upbringing to Building
delivering exponential business growth has a Legacy
earned him widespread respect and admiration
within the organization. He is passionate and Alex's and Carlos's journey in the business world
decisive, prioritizing customer needs while began at a very young age when they were still
steadfastly supporting the associates day in and children. Their father owned small businesses in
day out. Together, Alex and Carlos embody the service and distribution industry, specifically
visionary leadership, propelling Ambassador in restaurants. Growing up in an entrepreneurial
Services to new heights of success. household, Alex and Carlos had the opportunity
to assist their father from an early age. Their
Alex Melgar &

Carlos Telles
18 | SEPTEMBER 2023
responsibilities included tasks like moving decisions and sharing their opinions. This
boxes around, which may have seemed level of involvement allowed them to gain
simple at the time but provided valuable firsthand experience and develop their
lessons and experiences that would shape entrepreneurial skills. As teenagers, Alex and
their future. Carlos ventured into the business of clubs
and dance floors, starting their own small
As Alex and Carlos entered their teenage venture. Alex was around 16 years old at the
years, their father encouraged them to time, while Carlos was even younger. These
contribute to the family business by making early ventures laid the foundation for their
entrepreneurial spirit and business
acumen.
In 2002, Alex and Carlos made the

decision to migrate to the United
States, seeking new opportunities.
They joined a national company in the
maintenance industry, working with
them and gaining valuable knowledge.
Their work required them to travel
across multiple states, further
expanding their experience and
expertise. Continuing to develop their
careers, they later transitioned to
another national maintenance
company.
In 2005, with a growing desire for

independence, Alex and Carlos made
the bold choice to start their own
business. They named it after
themselves but initially lacked
knowledge on how to market it or fully
comprehend the responsibilities of
being business owners in the United
States. Language became a significant
hurdle for them, as their native
language wasn't commonly spoken.
They tackled this challenge by using
dictionaries, videos, and pocket-sized
language learning tools to teach
themselves English.
Despite the obstacles they faced, Alex

and Carlos persevered and dedicated
themselves to learning and adapting to
their new environment. Their journey
from their early involvement in their
father's businesses to their experiences
in El Salvador and the United States
equipped them with a diverse skill set
and a tenacious spirit that would prove
essential in their future endeavors.
A Journey of Excellence in the

Maintenance Industry
Alex and Carlos embarked on their
journey in the United States, with their
story commencing in Tennessee. It was
there that they began their exploration
of the American job market, working
20 | SEPTEMBER 2023
for a company. However, it is team members and consider their Carlos believes in providing
important to note that their work thoughts and opinions. Carlos constructive feedback to the team, even
experiences trace back to their time in highlights that sometimes the best in situations where they may have
El Salvador, where they actively ideas come from those who are directly failed. Learning from failures is a
engaged in various pursuits from a involved in the work. crucial aspect of leadership and
young age. personal development. Leaders should
According to Alex, continuous encourage their team members to
Following their time in Tennessee, education and a commitment to embrace failures as learning
Alex and Carlos decided to relocate to learning are essential for growing as opportunities and to constantly seek
Houston, TX, where they continued leaders. He emphasize the importance improvement.
their careers in the maintenance of self-evolution and personal
industry by joining another company. development in order to effectively Driving Positive Change
In this new environment, they lead others. Alex refers to the concept
sharpened their skills and acquired of "ROSE," which stands for the rate To drive improvement in society,
valuable expertise in providing top- of self-evolution. This concept organizations, and people's lives, Alex
notch maintenance services. It was suggests that the growth of an believes that providing accurate and
during this period that Alex took a leap organization depends on the leader's truthful information is crucial,
of faith and established Cleaning ability to evolve and prepare especially in the realm of education.
Services of America as his own themselves for leadership. He emphasizes the need to counteract
venture. Within a year, the business misleading information by offering
thrived, successfully catering to the Alex describes three stages in the life genuine and reliable knowledge to
needs of their clients. of an entrepreneur or business owner: society. This improvement in social
the "I," the "we," and the "they." The information can contribute to better
As fate would have it, their paths "I" stage represents a time when the decision-making and progress.
eventually converged, leading them to leader operates independently, making
join forces at Ambassador Services. decisions and directing the business on Within their own organization, Alex
For the past sixteen years, they have their own. This stage reflects the sees room for continuous
been devoted team members of this highest level of responsibility and improvement. One aspect he aims to
esteemed organization. Their diverse control for the leader. The "we" stage, enhance is work-life balance. In today's
experiences culminated in a strong on the other hand, signifies a transition fast-paced world, where professional
background in the maintenance sector, towards working with a team of demands often take precedence, he
enabling them to deliver exceptional individuals. It acknowledges the recognizes the importance of creating a
services to their valued clients. importance of collaboration and culture that promotes a healthy balance
delegating responsibilities to others. between work and personal life. By
Fostering Growth and Overcoming The “they” stage is for the ability to prioritizing this balance, he envisions
Leadership Challenges become a push-up Organization, positively impacting the lives of the
delegate responsibilities to each people within the organization.
Alex believes that there are certain department and then monitor results at
qualities lacking among today's a higher level. Regarding opportunities, Alex
emerging leaders. He emphasize the identifies equality as an important
importance of personal growth as a Carlos emphasizes the importance of focus area. Promoting equal
leader and also share your opinion on being a good listener as a leader. opportunities for individuals regardless
what other leaders commonly lack as a Actively listening to the team members of their background or circumstances is
result of their leadership styles. and creating an open and supportive vital to foster a fair and inclusive
Carlos adds that one of the significant atmosphere encourages effective environment. Additionally, he
shortcomings of many leaders is their communication and collaboration. emphasizes the significance of
lack of attention to their team and Additionally, he highlights the need for continued education, highlighting the
people. A leader can only be effective flexibility in leadership. Being value of ongoing learning and
if they have good followers who adaptable and open to different development for personal and
support the team and its ideas. It's perspectives and ideas allows for professional growth.
essential for leaders to listen to their innovation and growth within the team.
22 | SEPTEMBER 2023
24 | SEPTEMBER 2023
28 | SEPTEMBER 2023
Dr. Gabriel
Serrano
Pioneering Skin Care Innovation
For over four decades, Dr. Gabriel With a commitment to At the heart of Sesderma's success
Serrano has been at the forefront personalized care and attentive lies a relentless pursuit of
of dermatology, leaving an listening, he embarked on a research, development, and
indelible mark on the industry. As journey to develop specialized innovation (R+D+I), driving the
the esteemed owner of the products that address a myriad of creation of groundbreaking
renowned Dermatology Clinics in skin concerns. solutions. The Sesderma Group
Valencia, Madrid, Dubai, Bogotá encompasses several notable
and Bayahibe, bearing his name, Sesderma, a leading Spanish brands, including Sesderma,
Dr. Serrano has built a legacy of dermatological laboratory with a Mediderma, Sophieskin, Dr.
exceptional patient care and remarkable 34-year history, has Serrano, and Dermopartners,
groundbreaking innovation. In emerged as a dominant force in specializing in third-party
fact, the Valencia clinic is over 90 global markets. The manufacturing.
celebrating its 50th anniversary in company is dedicated to intensive
2023. research, development, In 2008, Sesderma made history
formulation, and manufacturing with the introduction of complete
Driven by his deep understanding of advanced dermocosmetic product lines utilizing the power
of patients' skin needs, gained products, nanonutraceuticals, and of nanotechnology. This
through direct contact in his daily medical-aesthetic cosmetics. groundbreaking achievement
practice, Dr. Serrano founded revolutionized the industry,
Sesderma Laboratories in 1989. allowing ingredients to effectively
penetrate the skin's protective
layer, ensuring their utmost
efficacy. Unlike superficial
offerings from other cosmetic
lines, Sesderma's liposomal
products go beyond mere
hydration and comfort, providing
comprehensive repair and
protection throughout all layers of
the skin.
The ethos of “Listening to your

skin” encapsulates the essence of
Sesderma, a laboratory devoted to
nurturing skin health and beauty.
Through dermatological
innovation and an unwavering
dedication to the well-being of the
skin, Sesderma continues to
redefine the boundaries of the
industry, leaving a lasting impact
on the lives of countless
individuals.
30 | SEPTEMBER 2023
Dr Serrano Ramon y Cajal Academy of later, he ventured into the United States and
Health Sciences, Madrid eventually settled in Spain to study medicine, and
later specialized in Dermatology, obtaining a
doctorate Cum Laude from the University of
Valencia. Subsequently, Dr. Serrano worked as a
resident doctor and dermatologist at the University
General Hospital of Valencia, becoming Deputy
Clinical Head of the Dermatology Service, where
he worked for more than 25 years. In 1976 he
opened his own dermatological clinic in Valencia,
where he has had the privilege of treating over
40,000 patients throughout his career as a
dermatologist. He soon discovered that there was a
lack of dermatological products to address the
problems of his patients and was inspired to
formulate and create dermocosmetic products
himself.
As a businessman, Dr. Serrano embraces a restless,

tenacious, and enthusiastic nature. He approaches
life with optimism and friendliness, finding joy in
engaging in significant projects and new challenges.
Driven by a desire to inspire others, he often
Embracing Family, Medicine, and the Joy of Life encourages people to join him in embracing life
with enthusiasm and celebration. He considers life
Family holds a significant place in Dr. Serrano's as more than just a dream, but rather a unique
life, serving as one of the central pillars of his opportunity to be cherished and enjoyed. Rather
happiness. His love for his wife Claudia and than shying away from challenges, Dr. Serrano
adoration for his six children bring him immense actively seeks them out, consistently striving for
joy. Being close to them, particularly his youngest growth and fulfillment.
daughter Sofia, who is just two years old, fills his
heart with love and vitality. Dr. Serrano cherishes Dr. Serrano's purpose of helping others has marked
every moment spent with his family, recognizing his career and led him also in 2014 to create the
the value of time and appreciating its significance. Sesderma Bali Foundation, dedicated to helping
He often expresses his belief that time is precious, women and children without resources and
both in terms of its worth and its association with disadvantaged, so that they can have a dignified life.
life. In addition to this, Dr. Serrano has also launched
another Foundation in Bayahibe, focused on
Medicine stands as another pillar in Dr. Serrano's helping people with disabilities and cerebral palsy.
life, stemming from an early calling that he felt at This reflects the doctor's true passion for Latin
the age of 12 in his native Colombia. He would American countries such as Colombia, Mexico and
sneak into the family library to explore the the Dominican Republic.
medicine books belonging to his father and
grandfather, fostering his passion for the field. Years
Heidi Lindner
Supporting Entities in the Pharmaceutical and Biotechnology Sectors
“The possibility of designing solid

and innovative legal strategies to
face the challenges of my clients
has always been a source of
professional inspiration.”
32 | SEPTEMBER 2023
34 | SEPTEMBER 2023
The Heidi Staircase its innovative and customer-focused
mindset. It opened an office in Spain in
As a young child, Heidi Lindner 2011, and as a direct result of its
enjoyed arguing, debating, expressing success, they are still expanding both
her opinions, and taking the lead. Her domestically and internationally today.
decision to seek a career in law may Offering high-profile legal counsel in
have been influenced by her feeling of the fields of intellectual property, life
powerlessness in the face of injustices sciences, marketing and advertising,
as much as her rage. Since her first civil and commercial litigation,
year of high school, she has known that corporate and regulatory, and personal
she wants to follow this area of study. data security, the company has more
She earned a master's degree from than 27 years of experience.
Panamerican University, a It helps clients overcome the legal
specialization in constitutional challenges they face by providing clear
litigation (Amparo) from the Supreme and accurate advice that recognizes
Court of Justice of Mexico's Institute and minimizes risks, foresees and
of Judicial Specialization, and a resolves issues, and secures the highest
master's degree from George potential profit for the clients within
Washington University. each business opportunity, market, or
industry.
As her career progressed, Heidi
eventually concentrated on the topic of Due to its unwavering commitment to
Life Sciences within Intellectual each project, it is famous for its client-
Property Law, paying particular focused service delivery method that
attention to the most recent generates results quickly and
developments in science and effectively. This is made possible by
technology. She worked for Baker & the firm's commitment to each project;
McKenzie's Intellectual Property its thorough approach based on years
Department for about eight years. of experience across a range of practice
During that time, she also rose to the areas; the assertiveness and
position of local partner. She joined the competence of its associates; and its
current company, which was formerly excellent understanding of clients'
known as Arochi, Marroquin & business objectives.
Lindner, in 1994. She is a Senior
Partner and the head of the Patent
Litigation section of Arochi & Lindner,
and she has more than 35 years of
experience in intellectual property and
life sciences litigation and advising,
achieving favorable rulings in several
landmark cases for clients in the
pharmaceutical, biotechnology, and
medical device industries.
Arochi & Lindner
Arochi & Lindner is a well-known and

respected name in Latin American
intellectual property protection. It was
established in 1994 and has become a
prominent firm in large part because of
36 | SEPTEMBER 2023
potential significance of the technology. It was
a sustainable technology that would also be
used to the energy transition, one of the
fastest-growing and most important sectors of
the economy.
To the best of the team's knowledge, Cellfion
is developing and commercializing the world's
first bio-based ion-selective membrane made
from the most abundant biopolymer on the
planet, cellulose derived from wood. The
membrane can be used in different energy
storage and conversion devices such as Redox
Flow Batteries (a battery technology that can
store substantial amounts of energy) and
hydrogen technologies such as fuel cells (used
for hydrogen conversion to electrical energy)
and Electrolysers (used for the production of
green hydrogen). He says, "Our solution isn't
limited to just these devices, as we have
identified over 10 possible applications for the
material."
The Force behind Joining Sector

The key driving force to join this sector was
the feeling of knowing that Liam could make a
Life Story real impact with the technology. He says,
Liam was born and raised in a small town in the north of England, "Climate change is one of the greatest
located on the outskirts of the North Yorkshire Moors. He participated in challenges we are facing, therefore we need to
youth football leagues for several of England's top football (soccer) reduce greenhouse gasses from the
academies, including York City and Leeds United. He was released from atmosphere." One thing that is being
York City (League 2) when he was 12 years old, which finally caused overlooked when it comes to climate action is
him to give up football for a short while. Liam later went on to play the materials that are being used. The world is
football again which resulted in a two-year contract with Leeds United at still turning to unsustainable materials that are
the age of 14 but later released after the two year contact. Liam re-joined fossil based and contain rare, non-abundant
York City, the team that had previously dropped him, for the next two metals because of the lack of better
years after turning 16 and signing his first professional youth contract. At alternatives. This is where Liam believes that
the end of the contract, Liam was once again released, and at that time Cellfion can make an impact and hopefully
he was offered the chance to join a football club in the north of Sweden, inspire others to dare to take similar journeys.
where he played for the following few years.
Seeing Challenges as Ways of
In 2017, Liam suffered a career ending injury when he tore two Transformation
ligaments, strained one, and tore both cartilages in his knee. After two
years of rehabilitation and two operations, he made a limited return to The future of manufacturing is exciting. The
football, playing with Swedish Division 1 and 2 teams and later training number of innovations that can be made in the
with a Singapore Premier League team in 2019. area are enormous and Liam sees that
manufacturing has the potential to be modern
Cellfion AB and innovative. He says, "We already see a
Liam had the good fortune to land a job in 2020 with the Linköping- push towards more sustainable manufacturing,
based business incubator LEAD, where he worked on a variety of deep and I believe that clean and bio technologies
tech projects. He met the research team behind the amazing technology will be the future of manufacturing.”
and learned more about the work being done at the university through
one of those projects, the Cellfion one. He spent six months researching Liam wants to see more daring individuals
the industry and financial prospects for the study and rapidly realized the advancing novel, useful technology.
38 | SEPTEMBER 2023
Governments, risk capitalists, engineers, entrepreneurs,
and researchers all have important roles to play in this.
The absence of risk-takers and entrepreneurs that desire
to advance the technology into a commercial product
causes a lot of wonderful research and new concepts to
be lost. He thinks industries can create the future it
desires by promoting greater innovation.
According to Liam, in a start-up or scale-up company,

one is constantly developing procedures and adapting
value propositions based on the customers' demands and
wants, which is a never-ending process. He asserts,
"What we put a lot of focus on today is customizing our
membranes for different market segments and
customers." He believes that through market and
customer focused development, Cellfion can improve
performance and increase the efficiencies of energy
devices. He adds, "There is immense potential in
optimizing our solution to fit specific requirements in
each of the applications we target, as well as the 10
potential applications we have identified."
Guidance for Future Leaders

Liam can guarantee that there will be days when
everything feels hopeless, or one gets stuck in a rut. He
suggests for those times, "Just keep going." He asserts,
"You can only fail if you quit; hardships are just a part
of the journey." He recalls, "My father always said to me
growing up that hard work beats talent when talent fails
to work hard. This is something that I carry with me
every day, and something I saw as a footballer. The most
talented players I played with at an early age are now
working in dead-end jobs, whereas the ones that gave
everything but did not have the most talent are now
playing in the Premier League or representing
international teams."
Liam also believes that it is so easy to get caught up in
one's own work and the little details that one actually
loses sight of the long-term goals or fails to see how far
he or she has come. He says, "By surrounding yourself
with experts and people you can trust, you can always
find a way to solve challenges."
Future Ideas
Liam envisions a really thrilling journey over the next
five years. He anticipates that the business will have
reached out to other geographic areas, increased the
number of skilled employees at the company, researched
new goods to add to its product line, and built the first
plant in the world for the production of bio-based ion-
selective membranes.
Luke
Maran i
Revolutionizing E-commerce by Reshaping
Online Stores through Ground-breaking
Software
40 | SEPTEMBER 2023
42 | SEPTEMBER 2023
From Adversity to Triumph
Luke is a normal guy of 23 years old, that start his online
business career when he was 20. In the past Luke doesn't
had a very good time… his situation it was like: Debt, no
money, no friends and bad situation at university… so he
spent bad times with himself.
But from this bad situation and difficult things, Luke

found from him the strengthens to wake up and start to
discover a method for earning online, without money,
knowledge and too much time to invest.
He bought a lot of courses for thousands and thousands

of dollars but the results didn't arrive… so from this
experience, he learn an important lesson: It's better to
have own method for earn online and don't use the old
method that everyone today use.
Despite these adversities, Luke discovered the resilience

within himself, prompting him to seek an online earning
method that required no money, expertise, or significant
time investment. He ventured into purchasing numerous
courses, spending thousands of dollars, but
unfortunately, the desired results eluded him. However,
this experience taught him a valuable lesson: it is
preferable to have a unique approach to online earning
rather than following the same old methods everyone
else employs.
Luke's breakthrough came with an automated online

earning method that required no expertise or resources.
Recognizing AI as the future, he embraced it, rising from
his challenging past. By harnessing AI's power, Luke
transformed his life, paving a brighter future in online
entrepreneurship.
A Path to Unlock Financial Freedom

The primary objective of the "Luke Academy" is to
empower ordinary individuals such as students,
employees, entrepreneurs, and the unemployed to
generate income from the comfort of their homes without
working long hours, investing in cryptocurrencies, the
S&P 500, or any other complex endeavors, and without
requiring prior knowledge.
A Legacy of Excellence in Retail
Distribution and Manufacturing
Mitch Gould, the accomplished

Founder and CEO of NPI, brings a
legacy of excellence in retail
distribution and manufacturing as a
third-generation professional. With an
impressive career spanning over 25
years, Mitch has honed his expertise
across diverse consumer product
categories, including lawn and garden,
hardware, sports nutrition, dietary
supplements, skincare, nutraceuticals,
cosmeceuticals, and beverages.
46 | SEPTEMBER 2023
GNC, Tree of Life, Albertson's, Amazon.com, Walgreens,
CVS, 7-Eleven, Target, USA Sports, Vitamin World, Home
Depot, Lowe's, and Menards.
Collaboration lies at the heart of Mitch's success, as

evident in his partnerships with industry luminaries.
Noteworthy collaborations include his alliance with the
legendary eight-time Mr. Olympia Ronnie Coleman to
establish RonnieColemanNutrition.com, his joint venture
with Hulk Hogan for HoganNutrition.com, his partnership
M itch leveraged his entrepreneurial spirit and

extensive retail expertise to establish
Nutritional Products International, Inc. in
2007. The driving force behind the company was a clear
vision: to offer affordable guidance and support to small
with Roberto Clemente Jr. for PowerIce.com, and most
recently, his involvement with Tapout Nutrition. These
ventures reflect Mitch's commitment to driving innovation
and growth within the industry.
and medium-sized brands, both domestic and

international. With his deep understanding of the industry, Unmatched Expertise and All-In-One Solutions
Mitch recognized the common challenges faced by
numerous businesses, even those boasting exceptional NPI stands out from its competitors primarily due to its
brands on a global scale. "I watch the latest retail and expertise. Mitch began his career as a marketing and sales
economic trends, which benefit our clients as they plan to agent for renowned companies such as Igloo,
enter the US market or expand sales here," says Mitch. Rubbermaid, Sunbeam, Remington, Chapin, Paramount,
Miracle-Gro, Native Remedies, and Flora Health.
Throughout his journey, Mitch has been a trusted Throughout his career, Mitch secured significant purchase
representative for esteemed organizations such as Igloo, orders with major retail stores like Target, Walmart,
Rubbermaid, Sunbeam, Remington, Chapin, Paramount, Lowe's, Costco, Walgreens, 7-Eleven, GNC, and CVS at
Miracle-Gro, Native Remedies, Flora Health, Steven their national headquarters.
Seagal's Lightning Bolt, Body Basix, and Hulk Hogan's
extreme energy granules. His proven track record includes Mitch developed the "Evolution of Distribution" system
successfully guiding a wide range of products from for NPI, a comprehensive solution that combines expert
concept to store shelves, with many earning prominent services to enhance sales and introduce new brands in the
features in renowned publications such as Time, USA. NPI boasts a highly experienced team capable of
Newsweek, Sports Illustrated, People, US, U.S. News & handling all aspects of sales and marketing. Mitch's focus
World Report, Men's Health, and Maxim. In addition to his on pricing and speed to market has streamlined the sales
product expertise, Mitch has consistently demonstrated his expansion and product launch processes.
leadership acumen by building and managing high-
performing national sales teams throughout his career. NPI provides a complete, all-in-one solution for product
launches in the United States. With its proprietary
Mitch's remarkable industry insights have paved the way "Evolution of Distribution" system, NPI has the capacity
for the successful entry of new entrepreneurs, major to import, distribute, and promote products in various
corporations, and celebrity-branded products into coveted sectors, including food, drug, mass, convenience stores,
markets and accounts across the country. Notable warehouse clubs, and military channels. Effectively
achievements include securing placements for iconic acting as the overseas clients' US headquarters, NPI
products like Steven Seagal's Lightning Bolt, Hulk allows clients to take advantage of its services at a
Hogan's "Hogan Energy" supplement, and Chuck Liddell's reasonable price.
Iceman RX in highly sought-after retailers such as
Walmart USA, Walmart International, Sam's Club, Costco,
48 | SEPTEMBER 2023
Mitch emphasizes how NPI can help clients achieve their
goal of entering the US market, offering a range of For brand manufacturers, especially those who primarily
services that eliminate the need for recruiting sales operated online, these changes presented new challenges.
representatives, administrative assistants, warehouse Managing the supply chain became increasingly difficult
space, marketing expertise, logistical knowledge, and as they needed to meet the demand if a retail store decided
FDA compliance. The "Evolution of Distribution" to carry their brands. As an example, one customer shared
platform proves invaluable in reducing costs for NPI with Gould that the bottle cap they had been using faced a
clients and facilitating their successful entry into the US backorder of nine months, forcing them to switch
market. suppliers. The importance of having an online presence,
which was already significant before the pandemic,
Navigating the Changing Retail Landscape became even more critical during the health emergency.
The COVID-19 pandemic had a profound impact on the Many businesses, particularly startups, excel at
retail industry, accelerating the growth of e-commerce. developing innovative products but lack the necessary
While online shopping had been steadily increasing, the personnel to effectively market and sell them. These
pandemic compelled customers to make in-person companies require a team of talented and qualified
purchases of brands they had previously only bought employees to navigate the complexities of the retail
online. To adapt to these changing consumer behaviors, industry.
retailers introduced new services such as curbside pickup,
next- and same-day delivery, and more.
50 | SEPTEMBER 2023
Trailblazing Legal Innovation and
Empowering Saudi Women
In the dynamic landscape of Saudi Arabia's legal sphere, one name
stands out as a driving force behind groundbreaking advancements
and societal progress. Nasreen Alissa, a true pioneer and champion
of women's rights, has dedicated her career to reshaping the legal
landscape and empowering Saudi women like never before.
At the heart of her mission lies KnowYourRights, an extraordinary

mobile application that Nasreen conceived and developed. This
trailblazing platform serves as a guiding light for Saudi women,
equipping them with a comprehensive understanding of their rights
and arming them against potential legal pitfalls stemming from
ignorance. As the first of its kind in the Kingdom and beyond,
KnowYourRights has become a beacon of empowerment and
knowledge.
Before embarking on her entrepreneurial journey, Nasreen honed

her legal expertise at Freshfields Bruckhaus Deringer LLP, in
association with The Law Firm of Salah Al-Hejailan. Over the
course of five years, she honed her skills in corporate and
commercial law, intellectual property, and information technology.
Today, she leverages her extensive experience to offer invaluable
counsel to tech businesses and startups, nurturing their growth and
ensuring legal compliance.
Nasreen's tireless dedication and remarkable achievements have
not gone unnoticed. In recognition of her outstanding
contributions, she was honored with the prestigious Arabian
Business KSA Women Excellence Award for Best Female Lawyer of
the Year in 2022. Her unwavering commitment to justice and
advocacy has established her as a trailblazer and a woman of
unparalleled influence.
52 | SEPTEMBER 2023
Pioneering Legal Excellence in
Riyadh
The Law Firm of Nasreen Alissa,

founded in 2018, stands as a
pioneering legal institution in Riyadh,
Saudi Arabia, distinguished by its
leadership under a Saudi female
lawyer. This esteemed law firm offers discover extraordinary opportunities Buddy Saudi Arabia, the brainchild of
comprehensive legal services and beyond her imagination. Drawing from Nasreen, introduced a groundbreaking
innovative solutions to a diverse range her personal experiences, Nasreen platform that serves as a comprehensive
of clients, both local and international. passionately encourages every woman hub for fintech companies. It offers a
to follow suit and embark on their own range of professional services,
With a particular emphasis on catering ventures of self-fulfillment and revolutionizing the way these
to the needs of corporations, achievement. innovative businesses navigate the
individuals, startups, and small to financial landscape. As the first-of-its-
medium-sized enterprises The Law Global Recognition kind initiative in KSA, Fintech Buddy
Firm of Nasreen Alissa ensures tailored Saudi Arabia continues to redefine the
and top-notch legal assistance. In a momentous collaboration, Google fintech industry and propel it towards
Committed to addressing the specific embarked on a transformative project new horizons.
requirements of each client, the firm's in 2019, capturing the extraordinary Through Google's captivating
dedicated team tirelessly works to story of Nasreen and her documentaries and Nasreen's
deliver optimal legal solutions. groundbreaking application. The tech pioneering endeavors, the world bears
Moreover, the firm's expertise is giant flew its team to Saudi Arabia to witness to the remarkable power of
complemented by the incorporation of produce a captivating documentary, technology and unwavering
best management practices, ensuring a providing an intimate glimpse into determination.
superior service experience for all Nasreen's remarkable journey. The
those who engage with it. documentary, available at Embracing Growth and Fulfillment
https://www.youtube.com/watch?v=ru
Breaking Barriers KP0YcSHfQ , serves as a testament to Nasreen firmly believes that her true
her trailblazing spirit and the impact of growth and development as a legal
The Law Firm of Nasreen Alissa, her innovative mobile application. leader stem from her ability to aid
established in 2018, stands witness to others. She recognizes that her
the rapid and favorable evolution of Furthermore, Google's commitment to profession involves not only supporting
laws and regulations concerning amplifying the voices of inspirational justice within society but also standing
gender equality. Nasreen perceives this women led to the creation of a separate up for what is right, earning the respect
remarkable shift as a testament to the documentary that featured Nasreen and of those around her. Reflecting on her
progressive strides being made, aligned five other exceptional Middle Eastern diverse life experiences, Nasreen
with the empowerment of women as women. This powerful film, accessible acknowledges a journey that has taken
envisioned in Vision 2030. Admittedly, at her through various countries, early
she finds herself blessed, and filled https://www.youtube.com/watch?v=W work engagements, and extensive years
with pride, witnessing such significant OAKyU3PTcs showcases their of education. With four degrees under
transformations within her country. collective efforts in utilizing her belt - two Bachelor's degrees and
technology to pursue their goals and two Masters - her life has resembled a
Grateful for her own fortunes, Nasreen empower others in their respective roller coaster ride. Nasreen understands
fervently wishes to serve as a source of fields. that life's essence lies in the
inspiration for other women, urging accumulation of experiences, whether
them to fearlessly pursue their Building on her previous successes, positive or negative. From the positive,
aspirations and embrace risks. In her Nasreen unveiled her latest venture in she draws strength and continues to
own journey, she has taken bold steps 2022, an unprecedented milestone in build upon it, while from the negative,
and pursued her dreams, leading her to the Kingdom of Saudi Arabia. Fintech she gleans valuable lessons and grows.
YESENIA
FERRERAS
Empowering
Excellence while
Leading with Empathy
and Dedication
54 | SEPTEMBER 2023
ASGC Prin ng aimed at achieving new milestones in the
future. ASGC, Inc is a commercial, business-to-
ASGC, Inc has proven itself as a pioneering force business prin ng company that believes in
in the industry by adop ng a forward-thinking suppor ng consistent product quality while
approach to developing and innova ng new keeping costs down for its customers.
products for labelling, branding, and product
decora on. The company endeavours to ASGC, Inc has built its founda on on the
customize its formulas to meet the specific principles of delivering superior customer
needs of each customer's applica on, service, high-quality products, and compe ve
recognizing the unique nature of each product. prices. The company has also established an
This strategy allows ASGC, Inc to provide internal culture that emphasizes trea ng others
tailored products that enhance the quality of its the way they would like to be treated. It brings
customers' products. The company priori zes sa sfac on to the employees of ASGC, Inc to
the success of its customers and ensures that know that their hard work directly contributes
every business decision is made with their to the success of their customers.
interests in mind. ASGC, Inc's customer-centric
approach has been the key to its success and is
56 | SEPTEMBER 2023
With
her strong commitment to creating a positive work
environment for her team, ASGC Printing President,
Yesenia Ferreras, leads by example and places great
emphasis on empathy and consideration for
humanity in leadership. She has a strong
commitment to creating a positive work environment
for her team. As a leader, she understands the
importance of building up individuals and creating a
cohesive team.
Ferreras places great emphasis on empathy and

consideration for humanity in leadership, recognizing
that these qualities are integral to leading a resolute
team. She appreciates the unique contributions that
each member brings to the table and strives to bring
out the best in everyone at ASGC Printing.
The daily routine of Ferreras is driven by a passion for

finding solutions and creating outstanding products.
She welcomes challenges and finds great satisfaction
in delivering high-quality work. Her enthusiasm for
her work is infectious and extends to her team and
customers alike. Ferreras takes immense pride in the
products produced by ASGC Printing and the
company.

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www.worldsleaders.com Vol.

09 | Issue 04 | September 2023

Making a Difference in 2023

Editor-in-Chief Steve Sanchez

Art & Design Director Jack Anderson

Digital Marketing Manager Victor Clarke

3296 Westerville Rd #250, Columbus, OH 43224, USA

28 Dr. Gabriel Serrano

“Growth in leadership is as important as being

Success through the Journey

Duke has experienced signiﬁcant personal growth

Having grown up in Honolulu, sports played a major

Duke chose to work for chain restaurants for several

Duke has earned numerous Real

Duke solely intends to move forward in the future;

Facing Challenges Everyday

from the owner to ﬁx the products.

Aside from dealing with these

Advising Visionary Realtors

Duke ﬁnds that One of the largest

Ambassador Services, established in 2007, is a

Alex Melgar &

In 2002, Alex and Carlos made the

In 2005, with a growing desire for

Despite the obstacles they faced, Alex

A Journey of Excellence in the

The ethos of “Listening to your

As a businessman, Dr. Serrano embraces a restless,

“The possibility of designing solid

Arochi & Lindner

Arochi & Lindner is a well-known and

The Force behind Joining Sector

According to Liam, in a start-up or scale-up company,

Guidance for Future Leaders

But from this bad situation and diﬃcult things, Luke

He bought a lot of courses for thousands and thousands

Despite these adversities, Luke discovered the resilience

Luke's breakthrough came with an automated online

A Path to Unlock Financial Freedom

Mitch Gould, the accomplished

Collaboration lies at the heart of Mitch's success, as

M itch leveraged his entrepreneurial spirit and

and medium-sized brands, both domestic and

At the heart of her mission lies KnowYourRights, an extraordinary

Before embarking on her entrepreneurial journey, Nasreen honed

The Law Firm of Nasreen Alissa,

Ferreras places great emphasis on empathy and

The daily routine of Ferreras is driven by a passion for

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