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PRO 2500
Professional PowerCenter ™
with Clean Power ™ Stage 2 v.2.1 Filtering

Owner’s Manual

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TABLE OF CONTENTS

Page
Important Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .ii
Proper Grounding and Installation Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .v
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
The Design Minds Behind the PowerCenter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Content Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Frequently Asked Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Appendices
A. Glossary of Power-Related Terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
B. Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18
C. Warranty Registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

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IMPORTANT SAFETY PRECAUTIONS

Please read and observe the following safety points at all times. Failure to do so may cause serious personal injury
and/or death.

WARNING – Power Sources

Do not plug this Professional PowerCenter into a power outlet that differs from the source
™

indicated for safe use on the PowerCenter. If you don’t know the type of electrical power that is supplied
to home, studio, or venue, please consult the local power company.

WARNING – Grounding
A. Your Monster PowerCenter has a three-wire grounding-type AC plug (a three-prong plug).
This plug is designed to be inserted into a grounding-type outlet only. If this plug doesn’t fit directly inside
the outlet, do not attempt to force it. If this doesn’t work, contact a local electrician to install the proper grounded
outlet, or find a proper grounded outlet where you are performing. Never attempt to dismantle the plug in any way
(or to alter an extension cord) to make it fit into a two-prong outlet. Do not attempt to defeat the grounding feature
by using a 3-to-2 prong adapter.

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WARNING – Proper Cleaning

In general, the only cleaning necessary for your Monster PowerCenter is a light dusting.
Unplug from the wall before cleaning your PowerCenter. Do not use any type of liquid or aerosol cleaners.

WARNING – Liquid: Avoiding Electrical Shocks

Do not operate your Monster PowerCenter if liquid of any kind is spilled onto or inside the unit.
Contact Monster Power for instructions (see page 22). Do not operate your Monster PowerCenter near rain or any
standing water (e.g., puddle, bathtub, kitchen or bathroom sink).

WARNING – Power Cord Safety

A. When routing your Monster PowerCenter AC power cord, do not place it near heavy foot traffic
areas (e.g., hallways, doorways, etc.). Do not create a trip hazard with the power cord.
B. If your power cord’s protective jacket begins to rip or fray, exposing the internal wiring, shielding,
etc., disconnect it from the power source and discontinue use of the Monster PowerCenter
immediately. See the warranty section of this owner’s manual (page 18).

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WARNING – Storm Precautions

In the event of a lightning storm, immediately disconnect (unplug) your Monster PowerCenter
from its power source. After you’ve done this, it’s not necessary to disconnect any components
from your Monster PowerCenter.

WARNING – No User Serviceable Parts Inside

If, for any reason, your Monster PowerCenter is not operating properly, do not remove
any part of the unit (cover, etc.,) for repair. Unplug the unit and consult this owner’s manual
for warranty and service information.

CAUTION – Exposure to Heat

Do not expose your Monster PowerCenter to direct sunlight or place it near wall heaters, space heaters,
or any enclosed space prone to temperature increase (e.g., car trunk).

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PROPER GROUNDING AND INSTALLATION TIPS

CAUTION – Proper Grounding

Monster PowerCenters require a properly grounded 3-wire outlet to protect connected equipment. If your
AC outlet is improperly wired (no ground or reverse polarity), the Green “Ground OK” light on the front panel
of the Professional PowerCenter PRO 2500 will not light up. In this event, call an electrician
to fix the problem in your home’s wiring.
Many older buildings are inadequately wired. It’s very common for a building to be improperly grounded. Building
wiring and grounding must conform to applicable NEC (USA) or CEC (Canada) codes. If you’re not sure about your
the wiring you are using, have it checked by a qualified electrician.

IMPORTANT NOTE – Proper Power and Protection

To completely deliver clean power and protect your equipment against electrical surges, every wire
into or out of your equipment must be connected to an appropriate Monster PowerCenter.

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INTRODUCTION

About Monster Power

Since 1979, Monster has provided high performance instrument and speaker cables to performing musicians and recording
professionals around the world. In 1998, we introduced Monster Power, a complete line of affordable, audiophile-grade
PowerCenters that provided better sound, and complete protection against electrical surges and spikes. Robert Harley
and The Absolute Sound magazine said it best, “In my ten years as a reviewer, I’ve never heard as dramatic an improvement
in sound quality for so little money as that rendered by Monster Power’s Home Theatre PowerCenter™ HTS 2000.”
Now, Monster has created a new line of Professional Power Centers for the musician, studio owner, installer, and backline tech.
The PowerCenter PRO 2500 reflects Monster’s commitment to creating performance-enhancing solutions for music professionals.
Ordinary AC power accessories don’t increase the performance of the equipment they power. The PowerCenter’s
advanced technology and innovative design offers several patented convenience and performance features.
While your new PowerCenter also does an excellent job of protecting your equipment from harmful power surges,
its main performance benefit is much more than just surge protection. Our patented Clean Power™ filter circuitry
(U.S. Pat. No. 6,473,510 B1) virtually stops noise that goes right through ordinary surge protectors.
There is also more than one type of noise that can degrade connected equipment. Your PowerCenter features revolutionary
separate noise isolation between digital and analog filtered outlets. If any noise from components sharing the powerline
gets through one Clean Power filter, it will have to go through another filter to get to an adjacent set of outlets.
The result is an extremely low noise floor without hum or buzz that allows all of the rich harmonics and tone
to come through your performance.
As fellow musicians and audiophiles, we designed your PowerCenter to help achieve the best possible sound. Enjoy!
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THE DESIGN MINDS BEHIND THE POWERCENTER

Richard Marsh – There are few experts able to solve the complex problems of AC power.
Richard Marsh is one of the illustrious few. He has designed best selling power conditioning
components costing more than $3,000 and now brings his expertise to Monster Power.
Richard developed Monster’s exclusive Clean Power circuitry. He is also responsible
™

for several other groundbreaking designs. Richard’s background and research

into amplifier and capacitor design led to his development of the Servo-DC feedback concept
in power amplifiers – a concept that is used by virtually every amplifier manufacturer today.
His status as both the inventor of the MultiCap internal bypass capacitor and as the driving
™

force behind the high-end audio balanced circuit design concept has influenced the audiophile
community for years. Richard is responsible for some of the high end audio world’s most respected product designs,
essays and articles, and has contributed to Fi, The Absolute Sound and Audio magazines. He is included
in Who’s Who in the West.

Demian Martin – Demian Martin has been solving complex AC power problems for several
years. As a technical consultant for successful paper and steel mills, Demian helped create
several innovative AC power solutions. He developed techniques to dramatically improve the
efficiency of these factories’ high power motor control systems – up to 50,000 watts each –
helping them avoid the costly premiums many factories must pay for AC power inefficiency.
Demian was also co-founder of Spectral Audio where he designed many breakthrough products
such as amplifiers and digital-to-analog converters. He now brings his expertise to Monster
Power’s elite research and development team.

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Noel Lee – Noel is best known for popularizing the concept of high performance audio cable
over 20 years ago with his creation of Monster Cable. Originally a laser-fusion design engineer
at Lawrence Livermore National Laboratory and later a touring musician, Noel has invented
or co-invented 150 patented products and drives the explosive growth of Monster into more
than 80 countries worldwide. As a fellow musician, he understands the importance of reliable,
safe, clean power, and how it can make or break a performance on stage or in the studio.
Noel solicited the advice and input from numerous studio aces when laying the groundwork
for the PowerCenter PRO 2500, so every musician, recording engineer, and studio owner
could enjoy an affordable power solution that delivered the best possible performance.

And You – The thousands of Famous Monsters and unsung musicians who have given us ideas on how to create
new and exciting products. Monster is full of musicians who understand the needs of performing and recording
professionals and amateurs alike.
Please help us continue to bring new and exciting products to musicians around the world. Tell us what you like,
don’t like, or how to improve Monster Products by surfing to: www.monsterpower.com

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CONTENT CHECKLIST

Before You Begin

Before you do anything, make sure you have everything you need to enjoy the high performance
of your Monster PowerCenter. You’ll need the following items to get started:
1) This owner’s manual.
2) Your favorite pen or a computer with internet browser (for registering your warranty information).
3) Your Monster Professional PowerCenter PRO2500.

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Rackmounting Your PowerCenter

Use 10/32 screws (not supplied) to fasten your PowerCenter into any standard, 19" wide equipment rack.

NOTE: Monster recommends using protective washers to prevent damaging the faceplate finish.

PRO2500 Faceplate Rack “Ear”

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Two-Stage Sequential Power-Up/Power-Down for Digital,

Analog, and High Current Outlets

Turn on the PowerCenter. The digital and analog outlets are switched, and the high current outlets are timed,
providing sequential activation of your components. This gives your digital and analog “front end” equipment
a chance to initialize and run any self tests that the manufacturer has programmed. The high current outlets
are turned on last after a 6-second delay, preventing a loud thump from getting to your speakers. Power
down is in the reverse order to protect your equipment.

CHASSIS 120V 1800W

GROUND MAX
DIGITAL FILTERED OUTLETS ANALOG FILTERED OUTLETS ANALOG FILTERED OUTLETS HIGH POWER FILTERED OUTLETS

On with panel On after

switch 6 seconds
Off after Off with panel
6 seconds switch

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PRO 2500 FEATURES

SEE PAGE 8 FOR DESCRIPTION OF PRODUCT FEATURES

CHASSIS 120V 1800W

GROUND MAX
DIGITAL FILTERED OUTLETS ANALOG FILTERED OUTLETS ANALOG FILTERED OUTLETS HIGH POWER FILTERED OUTLETS

BREAKER
OPEN

POWER PUSH

DIMMER
LAMP
12V, 3W

VOLTAGE
PRO 2500
15A CIRCUIT
Professional PowerCenter ™
BREAKER GROUND WIRING CLEAN ABNORMAL PROTECTION UNSWITCHED CONVENIENCE OUTLETS with Clean Power ™ Stage 2 v2.1 Filtering
OK FAULT POWER ON VOLTAGE ON

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PRO 2500 FEATURES

NUMBERS REFER TO DRAWING ON PAGE 7
1. ON/OFF Switch: Once the PowerCenter is plugged into a grounded 120V outlet, turning the Front Panel switch
to the “on” position will provide AC power sequentially to the components plugged into the PowerCenter’s Switched,
and Switched (Timed) outlets. Turn “off” this switch to power down the rear outlets.
2. Ground OK: When this LED is On, the PowerCenter is plugged into a properly grounded 120V AC
power outlet. If the LED is Off, unplug the PowerCenter immediately. Monster Cable is not responsible
®

for equipment damage due to improper grounding of your residential or commercial outlets.

3. Wiring Fault: This LED indicates if the Line and Neutral wires inside the wall outlet are reversed.
If this LED is on, unplug the unit immediately and consult your electrician.

4. Clean Power On: This LED indicates that the PowerCenter is providing filtered AC power
to all connected components.

5. Abnormal Voltage: When this LED is On, the PowerCenter warns of unstable power conditions
(over 130 VAC or under 90 VAC).

6. Protection On: When this LED is On, Monster Power Surge Protection Circuitry is functioning properly.
If this LED is off, Monster Power Surge Protection Circuitry has malfunctioned. If the light is off, unplug
the PowerCenter immediately. See warranty information for details on how to return damaged equipment
to Monster Power (page 18).

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NUMBERS REFER TO DRAWING ON PAGE 7

7. Digital Filter (Switched) Outlets: These outlets have a special filter circuit that is designed to reduce AC supply
interference to your digital components (such as effects, CD Players, and Computers). They also isolate the rest
of your system from noise generated by the digital components themselves.

8. Analog Audio Filter (Switched) Outlets: These outlets have a special filter circuit that reduces audible noise
in your analog components (mixers, etc).

9. High Current Filter (Timed) Outlets: These outlets have a special filter circuit designed to handle
high current components like power amplifiers.

IMPORTANT NOTE It does not harm digital components, analog components or amplifiers to be connected to the
“wrong” filter section. However, for the best possible performance, we recommend plugging in digital to digital,
analog to analog and amps to high current filter outlets.

10. Gold-Plated Ground Post: Provides a ground reference point for any ungrounded components.

11. Thermal Circuit Breaker: Protects the PowerCenter from power overload.

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NUMBERS REFER TO DRAWING ON PAGE 7

12. Breaker Open: When this LED is on, the thermal circuit breaker has tripped, due to overload, to protect
your equipment. Find the reason for overload, correct it, and press the breaker in to reset.

13. Ultra-High Current PowerLine 200 AC Power Cable: High-density, double-shielded AC Power cord
™

is specially designed to maximize power transfer to ultra-high power components such as amplifiers.

14. Dimmer: This knob controls the flexible MonsterLight; Push On/Push Off, clockwise brighter, counter-clockwise dimmer.
The MonsterLight can be turned on even when the unit is switched off.
15. 12V XLR Lamp Socket: Provides 12 volts (pin 2) to the flexible Monster Light.
16. Numerical Display: Three-character 1-line LED numeric display indicates the AC voltage the unit
is receiving from the wall.
17. Unswitched Convenience Outlets: These outlets provide an easy front panel connection that is “always on,”
even when the PowerCenter is switched off. These outlets provide filtered power.

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TROUBLESHOOTING
PROBLEM – The PowerCenter is not receiving power.
Possible Cause #1
The PowerCenter is not turned On.
Possible Solutions
• Turn the PowerCenter switch On.
• Make sure the PowerCenter’s AC power plug is plugged into a properly grounded
120V wall outlet.
• In some cases, a wall switch may need to be thrown to make the wall plug come alive.
Try turning on the light switches located near the wall unit powering the PowerCenter.
Possible Cause #2
Too many devices drawing too much power are connected, causing an overload, throwing the Thermal Circuit Breaker.
Possible Solutions
• Press the PowerCenter Thermal Circuit Breaker button in to reset. Please allow 10 minutes
before attempting to reset. If you reset too soon, the breaker may prematurely sense
power overload and not allow unit to operate.

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TROUBLESHOOTING
Possible Cause #3
The PowerCenter cord is plugged into an outlet on the back of one of your components
and the component is not turned On.
Possible Solutions
• Turn the component power On.
NOTE: For the best possible performance, plug the PowerCenter into a wall outlet,
not another component.

PROBLEM – Speakers emit a humming or buzzing noise.

Possible Cause
The PowerCenter is sharing AC power with equipment that is not properly grounded.
Possible Solution
• Connect your PowerCenter to a properly grounded outlet.

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FREQUENTLY ASKED QUESTIONS

Q. What is the importance of component-to-component filtering?
A. With the Monster PowerCenter, AC power must first go through a segment of noise filters that isolate
your equipment from noise on the AC power line. Most manufacturers’ battle against line noise stops there.
The next crucial step of noise filtering must occur between components. Our patented component-to-component
noise filtering is one of the PowerCenter’s incredibly innovative features because it protects components from
degrading each other’s performance via their own special type of interference. The PowerCenter outlets are all
directly connected, so the noise that’s generated by a particularly noisy component (digital components like samplers
are infamous for this) will attempt to get onto other components. It will not, however, because it must to go through
a specialized filter to get to an adjacent outlet, and noise is eliminated for the best possible performance.

Q. What is the importance of separate filtering for analog and digital?

A. The nature of the analog and digital signals are very different. Each application generates a different kind of noise
and is sensitive to different types of noise. Digital components generate a wide band of clock frequency-related
interference. Audio components generate a narrow band of interference. Monster’s patented analog and digital filters
are optimized for each application, for maximum noise filtering.

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Q. Does it matter which outlets I plug my components into?

A. Yes. Each group of outlets is specifically designed to protect and maximize performance of ONLY the component
types they are intended to power. For example, an amplifier is high current and an effects processor is not. Each gets
separate noise filtering to accommodate their inherent needs and differences.

Q. Will it harm a component to plug it into an outlet that it is not designated to power,
like a high current amplifier into an analog outlet?
A. No. However, you may not realize the full performance potential of the PowerCenter. If you were to plug
an amplifier into an analog outlet, for example, you may experience a thumping noise when you turn on
the PowerCenter. The amplifier is a high current device that ideally should be plugged into a PowerCenter Timed
outlet (which the analog outlet is not) to avoid this problem.

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APPENDIX A

Glossary of Power-Related Terms

Audio Noise: In the audio-frequency range, any electrical disturbance introduced from a source extraneous to the signal.
Alternating Current (AC): A flow of electricity which reaches maximum in one direction, decreases to zero,
then reverses itself and reaches maximum in the opposite direction. This cycle is repeated continuously.
Amp: A common abbreviation for Ampere. Ampere is a unit of electrical current or rate of flow of electrons.
CSA: A common abbreviation for Canadian Standards Association. CSA has developed over 200 standards,
including several for electrical and electronic products.
Clean Power™: Noise filtering designed exclusively for Monster Power products by renowned engineer/inventor
Richard Marsh. Filters out unwanted interference caused by RFI, EMI, and component-generated noise, so
components plugged into a PowerCenter can deliver maximum performance without noise entering their signal path.
Conducted Noise: Any unwanted electrical signal conducted on the power lines supplying the equipment.
Current: The movement of electrons through a conductor.
Digital Noise: In the digital-frequency range, any electrical disturbance introduced from a source extraneous
to the signal.
Direct Current (DC): A flow of continuous electric current in one direction.
Electromagnetic Interference (EMI): Electromagnetic phenomena in which various appliances and components
generate interference that can contribute to a degradation in performance of an electronic receiver or system.

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Filter: A selective network of resistors, inductors, or capacitors which offers comparatively little opposition
to certain frequencies, while blocking or attenuating other frequencies.
Ground: A point in an electrical system that has zero voltage. Usually, the chassis of an electrical component
is at ground potential and thus serves as the return path for signals as well as for power circuits.
Hertz (Hz): A unit of frequency equal to one cycle per second.
Joule Rating: A measurement of how much surge can be absorbed by a surge suppressor device.
The higher the joule rating, the more surge it can absorb.
Peak Current: The maximum current which flows during a complete cycle without permanent change
in breakdown ratings or published life specifications.
Power: The energy dissipated into an electrical or electronic circuit or component that is conducting either AC or DC.
Electrical energy developed to do “work” such as the voltage from an amplifier used to drive a speaker.
Power Line: Two or more wires conducting electric power from one location to another.
Radio Frequency Interference (RFI): Any electrical signal capable of being propagated into and interfering
with the proper operation of electrical or electronic equipment. The frequency range of such interference
may be taken to include the entire electromagnetic spectrum.

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Spike: An abrupt transient which comprises part of a pulse, but exceeds its average amplitude considerably.
Surge: A large, sudden change of voltage or current, usually caused by the collapse of a magnetic field
or by a shortened or opened circuit element.
Surge Protector: A device which protects component circuitry from high alternating voltage peaks or transients.
Transient: A momentary surge on a signal or power line which may cause component breakdown and failure.
UL: A common abbreviation for Underwriters’ Laboratories, Inc., a corporation supported by some underwriters
for the purpose of establishing safety standards on types of equipment or components.
Volt (V): The unit of measurement of electromotive force. One volt is equivalent to the force required to produce
a current of one ampere through a resistance of one ohm.
Voltage: Electrical pressure–i.e., the force which causes current to flow through an electrical conductor.
Voltage Rating: The maximum voltage which an electrical device or component can sustain
without breaking down.

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APPENDIX B

Thank you for purchasing this Monster Power Professional PowerCenter product. All Monster Power products are finely
engineered and robustly manufactured to boost any system's performance beyond what you thought possible. And
Monster proudly stands behind every one of its products, not something every company can say! - We know your
Monster Power product will bring you tremendous satisfaction, outstanding performance and reliability.

LIMITED WARRANTY FOR CONSUMERS (United States)

Monster, LLC, 7251 Lake Mead Blvd West, 3rd Floor, Las Vegas, NV, USA (“Monster”) extends You this Limited Warranty.
Statutory or common law may provide You with additional rights or remedies, which shall not be affected by this
Limited Warranty.

DEFINITIONS
“Adequate Use” means use of the Product (i) in conformance with all applicable local, state or federal law, code or
regulations (including without limitation building and/or electrical codes), (ii) in accordance with manufacturer
recommendations and/or instructions in the materials and documentation that accompany the Product, (iii) with proper
electrical grounding, (iv) with proper and direct connection between the Product and an AC power source that has
protective grounding (excluding gas or diesel powered generators, and (viii) without a connection in a “daisy-chain”
fashion to or with any extension cord, surge suppressor, power strip, uninterruptible power supply (“UPS”) or other
equipment.
“Authorized Dealer” means any distributor, reseller or retailer that (i) was duly authorized to do business in the
jurisdiction where it sold the Product to You, (ii) was permitted to sell You the Product under the laws of the jurisdiction
where You bought the Product, and (iii) sold You the Product new and in its original packaging.

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“Formal Warranty Claim” means a claim made in accordance with the section “Formal Warranty Claims” herein.
“Product” means a Product listed in the Specifications Table below, and (iii) You bought from an Authorized Dealer
new and in its original packaging.
“Product Defect” means an inadequacy of the Product that existed at the time when You received the Product
from an Authorized Dealer and that causes a failure of the Product to perform in accordance with Monster’s
documentation accompanying the Product, unless such failure has been caused completely or partly by (a) any use
other than Adequate Use, (b) transportation, neglect, misuse or abuse by anyone other than Monster’s employees; (c)
alteration, tampering or modification of the product by anyone; (e) accident; (f) maintenance or service of the Product
by anyone other than a Monster employee; (g) exposure of the Product to sun, liquids, sand or other contaminants;
or (h) acts outside the control of Monster, including without limitation acts of God, fire, storms (excluding lighting
strikes), earthquake or flood.
“Warranty Period” means the time period during which Monster must have received Your Formal Warranty Claim.
The different Warranty Periods related to Product Defects are defined in the Specifications Table below. The Warranty
Period commences on the date when You purchased or received (whichever occurs later) the Product from an
Authorized Dealer as evidenced by the Authorized Dealer’s invoice, sales receipt, or packing slip. If You do not have
written proof of the date of purchase or receipt, then the Warranty Period commences three (3) months after the date
when the Product left Monster’s or its factory as evidenced by Monster’s records. The Warranty Period ends after the
time defined in the Specifications Table has expired or after You have transferred ownership of the Product, whichever
occurs earlier.
“You” means the first individual person that purchased the Product in its original packaging from an Authorized
Dealer. This Limited Warranty does not apply to persons or entities that bought the Product (i) in used or unpackaged
form, (ii) for resale, lease or other commercial use, or (iii) from someone other than an Authorized Dealer.

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SCOPE OF THIS LIMITED WARRANTY

PRODUCTS. If a Product contained a Product Defect when You bought it from an Authorized Dealer and Monster
receives a Formal Warranty Claim from You before the end of the Warranty Period for Product Defects applicable to
the affected Product, then Monster will provide You with one of the following remedies: Monster will (1) repair or, at
Monster’s sole discretion, replace the Product, or (2) refund to You the purchase price paid for the affected Product if
repair or replacement is not commercially practicable or cannot be timely made. THE ABOVE WARRANTIES ARE IN
LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION THE
IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE AND ANY OTHER
WARRANTY ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. NOTE: MONSTER DOES NOT ASSUME ANY
LIABILITY FOR ANY INCIDENTAL, CONSEQUENTIAL OR INDIRECT DAMAGES

GENERAL PROVISIONS
CHOICE OF LAW/JURISDICTION. This Limited Warranty and any disputes arising out of or in connection with this
Limited Warranty (“Disputes”) shall be governed by the laws of the State of California, USA, excluding conflicts of
law principles and excluding the Convention for the International Sale of Goods. The courts located in the State of
California, USA shall have exclusive jurisdiction over any Disputes.
OTHER RIGHTS. THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS, WHICH VARY FROM STATE TO STATE AND WHICH SHALL NOT BE AFFECTED BY THIS LIMITED WARRANTY.
THIS WARRANTY EXTENDS ONLY TO YOU AND CANNOT BE TRANSFERRED OR ASSIGNED.
REGISTRATION. Please register Your Product at www.monstercable.com/warranty. Failure to register will not
diminish Your warranty rights.

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SPECIFICATIONS TABLE
Product Model No. Warranty Period for Product

Pro 800 Five (5) Years

Pro 1000 Five (5) Years
Pro 2000 Five (5) Years
Pro 2500 Five (5) Years
Pro 3500 Five (5) Years
Pro 5100 Five (5) Years
Pro 7000 Five (5) Years
Pro AVS2000 Two (2) Years

FORMAL WARRANTY CLAIM

HOW TO MAKE A CLAIM. In the event of a Product Defect, You must follow these instructions:
(1) Call 1-877-800-8989; (2) Give a detailed explanation of the Product Defect; (3) Obtain a Return Authorization
Number; (4) Return the Products, shipping prepaid by You, to Monster for verification of damage, along with a copy
of Your original sales receipts and proof of purchase (UPC label) for such Products, and printed Return
Authorization Number on the outside of the return package (the claim form will include instructions for return).
FURTHER PROCEEDINGS. Monster will reimburse You for any shipping costs that You incurred in accordance
with Monster’s instructions and, at its discretion, either (a) direct You to obtain a repair estimate at a service center
for the Product; or, (b) make a payment to You in accordance with the scope of this Limited Warranty.
TIMING. If You bring a Formal Warranty Claim and fully comply with all terms and conditions of this Limited
Warranty, Monster will use its best efforts to provide You with a remedy within thirty (30) days after receipt of Your
Formal Warranty Claim (if You reside in the United States - forty-five (45) days if You reside elsewhere), unless
obstacles outside Monster’s control delay the process.
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Register Your Product for Warranty Coverage

Please either complete and return this questionnaire by mail, or go to www.monsterpower.com to register online.

Name (please print) ________________________________________________________________ Age ______________________

Address ____________________________________________________________________________________________________

City/State/Country ____________________________________________________________________________________________
Please Tear the Return Registration Card Out of the Manual Here

Zip/Postal Code ______________________________________________________________________________________________

Day Phone (with area and/or country code) __________________________________________________________________________

Evening Phone (with area and/or country code) ________________________________________________________________________

Name and Location of Dealer ____________________________________________________________________________________

Monster Power Model Purchased ______________________________________________________ Serial Number ______________

Other Monster Power and/or Monster Cable Products Used ______________________________________________________________

1. How did you hear about Monster Power?

 Salesperson  Friend  Newspaper/Magazine Advertisement  Newspaper/Magazine Story or Review
 In-Store Display  Other_____________________________
2. Estimated value of your entire system?
 Under $1,000  $1,000–3,000  $3,000–5,000  $5,000–10,000  Over $10,000
3. What is your favorite music?
 Classic Rock  Alternative  Classical  R&B  Rap  Country  New Age Instrumental  Jazz  Blues  Pop  Oldies
 Other_____________________________
4. Did you buy this Monster PowerCenter with a new system or component?  Yes  No

Please see other side a

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5. Was this Monster PowerCenter a gift?  Yes  No

6. What was the purchase price of this unit? __________________
7. How would you describe your experience when purchasing this product?
 The salesperson was knowledgeable and helpful  The salesperson was not knowledgeable about Monster Power products
 I knew exactly what I wanted and didn’t need any help with my decision  Not applicable  Other_________________________
8. Approximately how many times have you purchased Monster Power products?
 This is the first  Two  Three  Four  Five  More than five
9. How would you describe Monster PowerCenter’s contribution to your system?
 I never tried it any other way  It made no difference at all  I noticed a slight improvement  I am impressed. It made a big improvement
 I can’t believe it! Is this the same system?
10. What audio, video or music magazines do you read?
 E.Q.  Electronic Musician  Billboard  Guitar Player  Bass Player  Tape Op  Keyboard Magazine  Jazziz
 Down Beat  Guitar World  Mix Magazine  Other__________________________________
11. Annual household income?
 Under $25,000  $25,000–50,000  $51,000–100,000  Over $100,000
12. Age?  Under 18  18–34  34–49  49–59  59–69  69–79  Over 79
13. Have you made any purchases through the mail in the last twelve months?  Yes  No
14.  Male  Female
15. Do you rent… DVDs  Video Tapes
16. Do you buy… DVDs  Video Tapes

17. If you could suggest a new Monster Power product or an improvement to one or more of our existing products,
what would it be?________________________________________________________________________________________

Please return warranty registration to: Monster Power

7251 Lake Mead Blvd West, 3rd Floor
Las Vegas, NV 89128
23 USA

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Monster, LLC
7251 Lake Mead Blvd West, 3rd Floor • Las Vegas, NV 89128 • USA
Visit us on the web at: monsterpower.com

The Monster Power Professional PowerCenter™ PRO 2500 is protected under U.S. Pat. No.
5,589,718. Other Patents Pending.
“Monster” “Monster Cable” “Monster Power” “Clean Power” and “PowerCenter” are registered
and unregistered trademarks of Monster, LLC.
© 2003 Monster, LLC