Republic of the Philippines

Department of Education
Regional Office IX, Zamboanga Peninsula

Senior High School Zest for Progress

Z P
eal of artnership

ORAL COMMUNICATION IN CONTEXT

First Quarter – Module 5
Oral Communication Activities

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Oral Communication in Context – Grade 11/12
Quarter 1 – Module 5: Oral Communication Activities
First Edition, 2022

Republic Act 8293, section 176 states that no copyright shall subsist in any
work of the government of the Philippines. However, prior approval of the
government agency or office wherein the work is created shall be necessary for
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impose as a condition the payment of royalties.

Borrowed materials (i.e. songs, stories, poems, pictures, photos, brand

names, trademarks, etc.) included in this module are owned by their respective
copyright holders. Every effort has been exerted to locate and seek permission to
use these materials from their respective copyright owners. The publisher and
authors do not represent nor claim ownership over them.

Published by the Department of Education

Secretary: Leonor Magtolis Briones
Undersecretary : Diosdado M. San Antonio

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 What I Need to Know

This module contains exercises, drills and assessments that are designed to
suit your comprehension level. Using this learning resource, you ought to examine
sample oral communication activities.

As a learner of this module, you are expected to:

a. distinguishing formal and informal oral communication;

b. identifying the verbal and non-verbal oral communication; and
c. interpreting nonverbal communication.

Note: This module focuses on the Oral Communication Activities part of the
original MELC, which is Examine Oral Communication Activities in order
to come up with eight modules. (Ref.: Regional Memorandum No. 056,
s. 2022)
What I know

Directions: Read and answer. Write only the letter of your answer on the
space provided before each item.

_____1. _______is the process of expressing information or ideas by word.

A. Non-verbal
B. Online discussion
C. Oral communication
D. Written communication
_____ 2. The most effective way of communication is always through words. Which
statement proves this?

A. It is false because words can be used to abuse people.

B. It is true because words allow us to express ourselves.
C. It is true because this is the only way of communicating.
D. It is false because gestures are more important in communication.

______ 3. Which is NOT true about nonverbal communication?

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 A. It can substitute for words.
B. It includes spoken and written communication.
C. Nonverbal communication is also called manual language.
D. Nonverbal communication includes body movements such as facial
expressions and eye contact.
_______ 4. The following are functions of communication, EXCEPT _____.
A. It provides solution to a problem.
B. It worsens the problem in the society.
C. It is an avenue for good relationship among people.
D. It provides an overview to address the social issues.
______ 5. The following are examples of non-verbal communication, EXCEPT?
A. words
B. gestures
C. movement
D. style of attire
_____ 6. What does it mean when we say that “there is a high level of understanding
in communication.”

A. there is no response
B. there is a positive response
C. the response creates conflict
D. the response is not related to the message given

_____ 7. Von’s mother is giving her a driving directions to a beauty parlor. As her
mother speaks, Von focuses on the details of the directions, repeating to
herself the exit number, the relevant street names, and the sequence of
left and right turns that will get her to the restaurant. What communication
skill did Von demonstrate in the situation?

A. doing emphatic listening

B. giving nonverbal feedback
C. arranging competing sounds
D. using relevant listening strategies
______ 8. The following are the benefits of effective communication, EXCEPT____?
A. reduces conflict
B. connects others
C. fosters innovation
D. leaves you vulnerable
______ 9. Which of the following ways can public speakers best ensure that they will
fulfill their ethical obligation to avoid communicating misleading advice?

A. relying on one reference only

B. being certain of facts and research included in speech
C. showing example illustrations of the main idea of speeches
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 D. preparing speeches that are appealing to the logic of listeners
_____ 10. Which should be avoided in formal communication situations?
A. syntactic structure
B. use of slang words
C. completely pronounced words
D. expression of ideas in clear manner
_____ 11. What is a good way to continue the communication?
A. ask questions
B. listen attentively
C. just do an eye contact
D. nod while they make a point
_____ 12. It is used to describe the wide range of communication processes and
problems that naturally appear within an organization or social context
made up of individuals from different religious, social, ethnic,
andeducational backgrounds.

A. oral communication
B. verbal communication
C. intercultural communication
D. cross-cultural communication
_____ 13. You have a discussion with your peers about your presidential bet, and
you don’t agree with them. What should you do?

A. ignore them
B. insult their credibility
C. get mad with your peers
D. state what you believe in an appropriate manner
_____ 14. The following are examples of verbal cues in oral communication,
EXCEPT______?

A. tone
B. pitch
C. volume
D. confidence
_____ 15. Which is NOT true about oral communication?

A. Oral communication resolves issues and conflicts.

B. Effective communication depends on the correct choice of words.
C. The information in spoken words is considered not valid than in
writing.
D. This is a process of conveying message through face-to-face
conversations.

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 What’s In

Directions: Read the conversations below and answer the questions that follow.

Mom (talking to her son as she sees him fixing his shoes): Where are you going?

Son (did not spare a second to look at his mom): Uhmmm, going somewhere!

Mom: How long will you be out?

Son (busy on preparing his bag): I dunno mom, maybe an hour...?

Mom: Be home after an hour because we are visiting your grandpa today.

(The son waves his hand as a response and hurriedly went outside their
house without waiting for his mom’s response.)

Process questions:

1. Did the scenario above happen to you or anyone you know?

Yes No

2. What barriers of communication is present in the scenario? Pick out a

word/line from the conversation.

Filler/s : ____________________________

Gesture/s: ____________________________

3. What is the informal word/term used in the dialogue?

____________________________

____________________________

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 What’s New

Directions: Look at the pictures carefully. Supply the missing letters to form a
word. Write your answer inside the boxes.

c m u i c t o
1.

n f r a l
2.

f r a l
3.

n n v e b l
4.

I am sorry Hello
mama!
?

v e b l
5.

What Is It

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What is Oral Communication?

Oral communication is communicating with spoken words. It’s a verbal form of

communication where you communicate your thoughts, present ideas, and share
information. It can either be formal or informal depending on the purpose of
communication.

Informal communication includes:

a. face-to-face conversation
b. telephone conversation
c. discussions at business meetings

Face-to-Face Conversations

 Face-to-face communication is being able to

see the other person in a conversation.

 It allows an opportunity to a better exchange of

information.
Formal communication includes:

a. presentations at business meetings

b. classroom lecture
a. commencement speeches

Communication during Meetings

 Meetings are one example of formal

communication where there is a
group communication in action.

 It promotes a successful business

communication and leadership.

 Provides notice and planning clearly.

Formal and informal communication also involves verbal and non-verbal

cues. Verbal cues are the superficial part of communication because it includes
auditory language such as sounds and words to deliver the message. On the other
hand, non-verbal cues are self-expression apart from spoken words.

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 Verbal cues are more impactful when it involves attitudes and behavior.
Furthermore, when verbal and non-verbal cues disagree, you ought to believe the
non-verbal cues.

Here is a table that summarizes both verbal and non-verbal cues.

VERBAL NON-VERBAL

Sounds Words Emotions

 Pitch Word choice is important in  Pitch, volume, tone of

 Volume communication. It is something voice, pause,
 Tone we expressed in words. A person inflection and pacing.
 Inflection chooses words to which he/she
feels comfortable and simple  Silence
 Pausing
enough for everyone to
 Voice
understand.
quality

Body Language

 Gestures
 Facial expressions
 Eye contact
 Posture
 confidence

What’s More

Guided Activity: Call Me!

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Directions: Read and examine the two phone conversations below and answer the
following questions.

Phone Call 1: Phone Call 2:

Anna: Hello. Who’s this? Jessica: Good afternoon, this is
Jessica. How may I help you?
Brian: It’s Brian, is Tricia there?
Cris: Hi! Is Mr. Reyes available?
Anna: Uhmmm…yeah. By the way
who’s this again? Jessica: May I know who is calling?
Brian: Brian… Can I speak to Tricia? Cris: My name is Cris Evans. I am
calling to ask for the confirmation
Anna: Hold on for a while (wait for a of our meeting next week.
minute).
Jessica: Would you mind holding for a
Tricia: Hey Brian! Wazzup? minute, Mr. Evans?
Brian: Uhmmm… Do you wanna go for Cris: Not at all.
a ride? And maybe we can eat
after? Jessica: Thank you so much.
Tricia: Sure. When? Mr. Reyes: Hello. Mr. Evans. How may I
help you?
Brian: Tomorrow night… Is that okay?
Cris: Hi, Mr. Reyes. I just called to
Tricia: That would be nice! See you confirm about our meeting and the
tomorrow then. details entailed to it. When is a
good time for you?
Brian: Cool! Gonna pick you up. Bye!
Mr. Reyes: I am sorry Mr. Evans, but I
Tricia: Okay. Bye!
am very busy today, how
about on Thursday
afternoon around 2
o’clock?
Cris: That would be fine Mr. Reyes, see
you on Thursday!
Mr. Reyes: Sure. Thanks for calling.

Process Questions:

1. Who are the callers in phone calls 1 and 2?

Phone call 1:
_______________________________________________________

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 Phone call 2:
_______________________________________________________

2. How do phone calls 1 and 2 differ in relying their message? Put a check on
the table for your answer.

Phone Call Formal informal

3. What are the informal words used in phone calls 1 and 2?

Phone call 1:

_______________________________________________________

_______________________________________________________

Phone call 2:
_______________________________________________________

_______________________________________________________

Assessment

Directions: Read the following situations. Complete the missing details in the table.
The first one is done for you.

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 Situation Formal/ Verbal cues Non-verbal cues
Informal

Example:

1. A pastor is teaching a class

about the importance of Holy
Communion in the Christian
church while doing a simple formal teaching/  up and down
up and down hand talking in a hand
movements. Some of the class movements
students incline their head
toward the person and hold  students
eye contact. incline their
head
 eye contact

2. company president
presenting the company’s
second quarter sales to his
board members while raising
his eyebrows a little in some
parts of the report he read

3. Two females are having a

loud conversation outside
their classroom. One of them
keeps on hitting the other on
her left arm while laughing.

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 4. A group of teenagers nearly
lost their picnic unexpectedly
when a strong wind blew their
things away. Two of them
shouted to run to their car
while the others keep on
crying.

5. a doctor having a
conversation with his patient
with a serious expression

Independent Activity: Roast and Toast

Directions: Identify if the statements are formal or informal. Write your answer on
the blank provided.

1. ___________________

Hey! I found your nose

minding my business.

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2. ___________________

Oops, my bad! I could’ve

sworn I saw you this
morning.

3. ___________________

Hi! How may I help you?

4. ___________________

I have read your project

proposal. They are
excellent.

5. ___________________

Hey, it’s me! How are you?

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Assessment

A. Directions: Make a dialogue based on the level of formality in the parenthesis.

Write your answer on the callouts provided.

1. father and daughter (informal)

2. research presentation (formal)

B. Directions: Interpret the nonverbal communication between the boy and the girl
in the picture by putting their thoughts in words. Write your answer in
the thought bubbles.

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 What I Have Learned

A. Directions: Complete the details in each statement. Write your answer on the
blanks provided.

1.__________________ is communicating with spoken words.

2. Give two formal communication activities;

a. ________________
b. ________________

3. Give two informal communication activities;

a. _______________
b. _______________

4. Give three examples of verbal and non-verbal cues.

Verbal cues Non-verbal cues

5. Discuss formal and informal communication inside the chart below.

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B. Directions: Read the statements carefully and Identify if the statement is true or
false by ticking (/) the column for your answer.

True False
1. Communication is to convey messages
and express ideas appropriately.

2. Communication is a one-way process only.

3. Communication can be expressed in words but not
in actions.
4.To convey a message is to use both words and actions.
5. Oral communication saves time and effort.
6. Face-to-face conversation is suitable for discussion.
7. Only verbal communication is appropriate for delivering
a message.
8. A chat with your friend on the phone is an example
of formal communication.
9. Graduation speech is an example of formal
communication.
10. Physical appearances and body movements does
not complement verbal cues.

What I Can Do

Directions: Choose one from the following activities.

Scenario 1. Make a three-minute speech about environmental awareness

campaign.
Film or record your presentation.

Scenario 2. Make a five-minute dialogue about the importance of communication

with your friends or family. Film or record your presentation.

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 Rubric for Speech and Dialogue

3- 2- 1-

Components Sophisticated Competent Not yet Score

Competent

Appropriateness The language The language The language

that the the speaker that the
speaker uses uses is speaker uses
is appropriate generally is not
to the appropriate to appropriate to
situation. the situation. the situation.
Content The speaker The speaker The speaker
uses uses uses difficult
formal/informal formal/informal formal/informal
terms which terms for the terms and
make most part audience can
message more which make follow only
credible. message more with effort.
credible.
Clarity The speaker The speaker The speaker
clearly states generally inadequately
their message states their states their
and express message and message and
their ideas and express their express their
feelings. ideas and ideas and
feelings. feelings.
Ethics Words are Words are Language
carefully generally includes
chosen in chosen in identifiable
consideration consideration bias regarding
of gender, of gender, gender, roles,
roles, ethnicity, roles, ethnicity, ethnicity,
preferences, preferences, preferences,
and status of and status of and status of
the person or the person or the person or
people the people the people the
speaker is speaker is speaker is
talking to. talking to. talking to.

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 Assessment

Directions. Read and answer. Write the letter on the space provided before the
number.

_____ 1. The following indicates the importance of oral communication,

EXCEPT___.
A. saves time
B. resolves conflicts
C. helps deliver messages clearly
D. boosts your ego but not your communication skill
_____ 2. Which from the following is an example of formal conversation?
A. classroom lecture
B. chat about the weather
C. telephone conversation
D. talking randomly about your friend’s interest
_____ 3. Which of the following is an example of informal conversation?
A. graduation speech
B. classroom discussion
C. business presentation
D. telephone conversation
_____ 4. Which is TRUE about oral communication?
A. There is no level of understanding.
B. Oral communication increases conflicts.
C. Oral communication is best used to transfer important information.
D. It does not resolve issues and create dispute among people in a
group.
_____ 5. Which of the following is NOT an example of nonverbal cue?
A. The child smiles at you.
B. We talked on the phone.
C. He nods his head to agree.
D. She makes eye contact with me when I called her.
_____ 6. Dressing to look professional and smiling a lot to look friendly are all types
of ___?

A. verbal behavior
B. formal behavior
C. informal behavior
D. nonverbal behavior

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_____ 7. Which statement requires verbal communication and difficult to express
nonverbally?

A. enjoying the party

B. being hungry and sleepy
C. being in love with someone
D. presenting the statistical analysis of the school’s budget
_____ 8. Which is NOT an example of verbal communication skill?
A. words used
B. eye contact
C. voice quality
D. pitch of the voice
_____ 9. Why do we need to speak clearly when communicating with a customer?
A. The customer will get sick of listening.
B. The customer will speak fast and leave you.
C. The customer may get excited and buy everything.
D. The customer may not understand what you’ve said if you don’t
speak clearly.
_____ 10. Facial expressions and eye contact are ___ skills?
A. verbal communication
B. nonverbal communication
C. anti-verbal communication
D. post-verbal communication
_____ 11. An effective communication skills will help you do what?
A. make good essays
B. keep you updated
C. make other people happy
D. provide with the right information
_____ 12. Talking falls under which type of communication?
A. verbal
B. written
C. gestures
D. non-verbal
_____ 13. Which of the following sentences is most formal in style?
A. “Hey! Wazzup?”
B. “I’d like to… but…”
C. “I’m happy with him.”
D. “I appreciate you bringing this matter to my office.”

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_____ 14. Which of the following best describes informal communication?
A. effective in graduation speech
B. reliable than a written communication
C. unreliable in face-to-face conversation
D. casual and carefree type of conversation
_____ 15. The statement below expresses what level of communication___?

‘em gonna hang up now!

Bye.

A. formal
B. barrier
C. informal
D. improper

Additional Activities
Directions: Discuss the functions of formal and informal communication and give
two activities for each. Write your answer on the table.

Types of
Oral Communication Functions Communication
activities

formal

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informal

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 Answer Key

What I Know

1.C What’s New

2.B
3.B 1. Communication
4.B 2. Informal
5.A 3. Formal
6.B 4. Nonverbal
7.D 5. Verbal
8.D
9.C
10.B
11.A
12.C
13.D
14.D
15.C What’s More

Guided Activity
1. Brian and Cris
What’s In 2. Phone call 1 – informal – verbal
Phone call 2 – formal - verbal
1. Answers may vary. The learner
Will provide his or her own 3. Answers may vary. The learner will
idea/opinion based on the given provide his or her own idea/opinion based
question. on the givenuestion.

2. Examples answers
fillers : uhmmmm
gesture : wave hands / ignore
3. dunno

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Guided Activity

Assessment

Formal / informal Verbal cues Non-verbal cues

informal teaching/ talking in a  up and down hand
class movements
 students incline
their head
 eye contact

formal presenting through  raising his

reading eyebrows
informal loud conversation  hitting
 laughing
informal shout  running
 crying
informal verbal conversation  serious expression

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What I have Learned

Activity 1
1. oral communication
2. meetings/conference/classroom
lecture and etc.
3. casual conversations/
face-to- face conversation/
telephone conversation/
discussion and etc.
4. Answers may vary. The learners
will provide his or her own
idea/opinion based on the given
statement.
5. Answers may vary. The learners
will provide his or her own
idea/opinion based on the given
statement.

Activity 2
1. true
2. false
3. false
4. true
5. true
6. true
7. false
8. false
9. true
10. false

Additional activities

Answers may vary. The learner will provide his or

her own idea/opinion based on the given activities.

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References:
Oral Communication in Context.,C & E Publishing, Inc.,2016

“Oral Communication Skills Are Important for Students | the College Puzzle.” 2017.
Stanford.edu. 2017. https://collegepuzzle.stanford.edu/oral-communication-skills-are-
important-for-students/.

Oral Communication Lessons. Retrieved from

https://www.youtube.com/watch?reload=9&v=uD6g7rN0NBY&feature=youtu.be&fbcli
d=IwAR3naTq8MKXoM0wxqTTQU6I4mwxs1DVjZK08UbQ7pFxXzDzkBUOpd0t21y
M. Retrieved date April 15, 2022.

Chibana, Nayomi. 2014. “Amazing Leaders Who Once Had Stage Fright — and How
They Overcame It.” Visual Learning Center by Visme. 2014.
https://visme.co/blog/amazing-leaders-who-once-had-crippling-stage-fright-and-how-
they-overcame-it/.

‌Formal and Informal Phone Calls. Retrieved from

https://blogs.transparent.com/english/formal-and-informal-phone-calls/. Retrieved
date September 2, 2020.

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 Development Team

Writer: Genelyn N. Kho

Teacher I
Julian Soriano Memorial CHS, Siocon I

Illustrator: DepEd ZN
Layout Artist: Shila Vida Dolendo-Bahandi

Quality Assurance Team:

Elena V. Sumalpong Josephine A. Romero

Master Teacher II School Principal II
Katipunan NHS, Katipunan I Palandok NHS, Bacungan II

Merelyn M. Aranas Elizabeth S. Recentes

Master Teacher I Master Teacher I
Rizal NHS, Rizal Bartolome Lira NHS, Sindangan

Mary Grace D. Agias

Jayson A. Dapiton
Master Teacher I Teacher III
Katipunan NHS, Katipunan I Katipunan NHS, Katipunan I

Fe G. Jebone, Ed.D
Education Program Supervisior, English

Management Team:

Virgilio P. Batan, Jr. CESO VI

Schools Division Superintendent

Judith V. Romaguera, CESO VI Ma. Judelyn J. Ramos, CESE

Asst. Schools Division Asst. Schools Division
Superintendent Superintendent

Lilia E. Abello, Ed.D Fe G. Jebone, Ed.D

Chief, ES – CID Education Program Supervisor,
English

Evelyn C. Labad
Education Program Supervisor, LRMS

Annie I. Billones, Ed.D Jocelyn G. Selisana

School Principal III/PICD- Siocon I School Principal I

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Printed in the Philippines by ________________________

Department of Education – Region IX

Office : Schools Division of Zamboanga del Norte
Address :Capitol Drive, Estaka, Dipolog City
Contact No. : 212-5643/212-2605/065-917-6137
E-mail Address :[email protected]

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