Evidence Plan

Competency Computer System Servicing NC II

standard:
Unit of Install and Configure Computer System
competency:
Ways in which evidence will be collected:
[tick the column]

Third party Report

Demonstration &
Observation &
Questioning

Questioning

Portfolio

Written
The evidence must show that the trainee…

1. Plans and prepares unit assembly to ensure  

OHS policies and procedures are followed in
accordance with systems requirements.
2. Identifies and obtains material necessary to  
complete the work
3. Obtains tools equipment and
 
testing devices needed to carry out
the installation work
4. Assemble computer hardware in accordance   
with procedures and systems requirements *
5. Performs basic-input-output-system   
configuration is perform in accordance with
hardware requirements.
6. Creates portable bootable devices in   
accordance with software manufacturer
instruction.
7. Prepares customize installers in accordance  
with software utilization guide and end user
agreement.
8. Carries out installation of portable  
applications in accordance with software user
guide and software license
9. Installs Operating system (OS) in accordance   
with establish installation procedures and to
comply with end-user requirements.
10. Installs and configures Peripheral Devices   
drivers in accordance with manufacturers
Date Document No. NTTA-TM1-01
Trainers Developed: Issued by:
Methodology
Date Revised: Page 1 of 111
Level I NTTA
Developed by:
Templates
Revision #01
 instruction and/or OS installation procedures.
11. Access and installs OS and driver’s   
updates/patches in accordance with
manufacturers recommendations and
requirements.
12. Performs on-going checks of the quality of   
work in accordance with establish procedures
13. Installs Application Software base on software  
installation guides, end-user requirements
and software license agreement. *
14. Installs application software to   
customer/clients’ requirements*
15. Access and installs software updates in  
accordance with manufacturers
recommendations and requirements.
16. Tests devices/systems/installation to   
determine whether it conforms to
requirements
17. Conducts Stress Test to ensure reliability of  
equipment in accordance with manufacturers
instructions and systems requirements.
18. Follows 5S and 3Rs environment policies  
according to environmental.
19. Forwards documentations in relation to the  
test to appropriate personnel and/or authority
in accordance with requirements. *

ASSESSOR’S NAME CANDIDTATE’S NAME

Date Document No. NTTA-TM1-01

Trainers Developed: Issued by:
Methodology
Date Revised: Page 2 of 111
Level I NTTA
Developed by:
Templates
Revision #01
 Questioning Tools

Questions to probe the candidate’s underpinning knowledge SSatisfactory

response

Extension/Reflection Questions Yes No

1. What is computer system?  
Answer: It is a programmable machine that receives input, stores
and manipulates data, and provides output in a useful format
2. What are the different Parts of Computer Hardware?  
Answer: The Different Parts of Computer Hardware are as follows:
Motherboard, RAM, Chassis, Power supply, Hard Disk, Optical
Drive, Floppy Drive, Mouse, Keyboard, Monitor, System Unit and
Speaker
3. What is motherboard?  
Answer: Main Circuit Board or “Body” of Computer. It contains all
the circuits and components that run the computer

Safety Questions
1. Why do we follow OHS policies and procedures correctly in  
installing computer systems and networks?
Answer: We must follow OHS policies and procedures correctly for
installing computer systems and networks to eliminate any
untoward incident that might cause the system to fail. Not following
the procedures would result to the failure of the work being done
which might cause accident.
2. Why we need to use the PPE and Power Surge Protector?  
Answer: PPE used to prevent us from Electric Shock and Power
Surge Protector used to prevent computer from sudden power surge.

Contingency Questions
1. What are the common unplanned events or conditions that  
might affect the success of installation of computer systems and
networks? How are you going to respond to these events?
Answer: One unplanned event that might affect the success of the
network installation is the unavailability of materials and
equipment to be used. Another is the breakdown of equipment to
be used. To solve such events, one must make sure that all
materials and equipment are available before the start of the
installation and to have spare parts as a contingency measure
when something breaks down.
2. What should you do if you accidentally bend a CPU pin while
installing it onto the motherboard?
Answer: If you accidentally bend a CPU pin, you should stop the
installation process immediately. Using a fine pair of tweezers or a
Date Document No. NTTA-TM1-01
Trainers Developed: Issued by:
Methodology
Date Revised: Page 3 of 111
Level I NTTA
Developed by:
Templates
Revision #01
mechanical pencil, gently try to straighten the bent pin. Be very
careful and avoid applying too much pressure. If you are unable to
fix it yourself, seek help from a professional technician or contact
the CPU manufacturer for guidance.
Job Role/Environment Questions  
What is the importance of checking the quality of on-going work?  
Answer: Once all peripherals are connected properly, have a final
inspection by visually checking for loose connection or improper
connection. Once the system unit connections are thoroughly
checked and verified, connect the keyboard; the monitor, and the
power connector then power up the computer. This initial powering
up of the computer while the side cover is open ensures us that
everything is ok before putting back the side cover. In case
something goes wrong, we can accessibly, correct the problem right
away.
2. What skills and qualifications are required to become a
computer hardware assembly technician?
Answer: To become a computer hardware assembly technician, the
following skills and qualifications are typically required:
Rules and Regulations  
1. Why we need to follow the user’s manual before proceeding the  
operations?
Answer: We must follow the user’s manual so that we know how
prepare and proceed the operations.
2. Why is it important to follow OH&S policies when assembling
computer hardware?
Answer: Following OH&S policies is crucial to ensure the safety and
well-being of employees. Assembling computer hardware involves
working with various components, some of which may carry
electrical hazards or sharp edges. Adhering to OH&S policies helps
minimize the risk of accidents, injuries, and potential damage to the
equipment.
The candidate’s underpinning knowledge
was:  Satisfactory  Not Satisfactory

ASSESSOR’S NAME CANDIDATES NAME

Date Document No. NTTA-TM1-01

Trainers Developed: Issued by:
Methodology
Date Revised: Page 4 of 111
Level I NTTA
Developed by:
Templates
Revision #01
 Performance Rating Sheet

Date: ________

CRITERIA
YES NO
Did you….
1. Plan and prepare unit assembly to ensure OHS
policies and procedures are followed in
accordance with systems requirements.
2. Identify and obtain material necessary to
complete the work
3. Obtain tools equipment and testing devices
needed to carry out the installation work
4. Assemble computer hardware in accordance
with procedures and systems requirements *
5. Perform basic-input-output-system
configuration is perform in accordance with
hardware requirements.
6. Create portable bootable devices in accordance
with software manufacturer instruction.
7. Prepare customize installers in accordance with
software utilization guide and end user
agreement.
8. Carry out installation of portable applications
in accordance with software user guide and
software license
9. Install Operating system (OS) in accordance
with establish installation procedures and to
comply with end-user requirements.
10. Install and configure Peripheral Devices drivers
in accordance with manufacturers instruction
and/or OS installation procedures.
11. Access and install OS and driver’s
updates/patches in accordance with
manufacturers recommendations and
requirements.
12. Perform on-going checks of the quality of work
in accordance with establish procedures
Date Document No. NTTA-TM1-01
Trainers Developed: Issued by:
Methodology
Date Revised: Page 5 of 111
Level I NTTA
Developed by:
Templates
Revision #01
 13. Install Application Software base on software
installation guides, end-user requirements and
software license agreement. *
14. Install application software to
customer/clients’ requirements*
15. Access and install software updates in
accordance with manufacturers
recommendations and requirements.
16. Test devices/systems/installation to determine
whether it conforms to requirements
17. Conduct Stress Test to ensure reliability of
equipment in accordance with manufacturer’s
instructions and systems requirements.
18. Follow 5S and 3Rs environment policies
according to environmental.
19. Forward documentations in relation to the test
to appropriate personnel and/or authority in
accordance with requirements. *

______________________
________________________
ASSESSOR’S NAME CANDIDATE’S NAME

PERFORMANCE CRITERIA CHECKLIST

Date: ________

Date Document No. NTTA-TM1-01

Trainers Developed: Issued by:
Methodology
Date Revised: Page 6 of 111
Level I NTTA
Developed by:
Templates
Revision #01
 CRITERIA
YES NO
Did you….
1. Restart the computer?
2. Edit the date and time?
3. Choose the boot order?
4. Follow the step-by-step procedure?
5. Participate to the activity given?
______________________
________________________
ASSESSOR’S NAME CANDIDATE’S NAME

Date Document No. NTTA-TM1-01

Trainers Developed: Issued by:
Methodology
Date Revised: Page 7 of 111
Level I NTTA
Developed by:
Templates
Revision #01