Viking Vcbb363rss
Viking Vcbb363rss
Viking Vcbb363rss
VIKING RANGE CORPORATION 111 Front Street Greenwood, Mississippi 38930 USA (662) 455-1200 For product information call 1-888-VIKING1 (845-4641) or visit the Viking Web site at vikingrange.com
F20413
(M1006VR)
Built-in Refrigerator/Freezers
Congratulations
Congratulations and welcome to the elite world of Viking ownership. We hope you will enjoy and appreciate the care and attention we have put into every detail of your new, state-of-the-art refrigerator. Your Viking appliance is designed to offer years of reliable service. This Use and Care Guide will provide you with the information you need to become familiar with your refrigerators care and operation. Your complete satisfaction is our ultimate goal. If you have any questions or comments about this product, please contact the dealer from whom you purchased it, or contact our Consumer Support Center at 1-888-VIKING1. We appreciate your choice of a Viking refrigerator and hope that you will again select our products for your other major appliance needs. For more information about the complete and growing selection of Viking products, contact your dealer or visit us online at vikingrange.com.
Warnings
WARNING
To reduce the risk of fire, electric shock, or injury when using your unit, follow these basic precautions:
Read all instructions before using the unit. Never allow children to operate, play with, or crawl inside the unit. Never clean unit parts with flammable fluids. The fumes can create a fire hazard or explosion. Always turn the power on/off switch (located behind the air grille on top right side) to the OFF position before attempting to change light bulbs, clean, or service the unit.
WARNING
ELECTRICAL SHOCK HAZARD
Plug into a grounded 3-prong outlet. If a 2-prong wall receptacle is encountered, contact a qualified electrician. Do not remove ground prong. Unit must be grounded at all times. Do not use an adapter. Do not use an extension cord. Failure to follow these instructions can result in death, fire, or electrical shock.
Your safety is important to us. This use and care manual contains safety symbols and statements. Please pay special attention to these symbols and follow any instructions given.
This symbol alerts you to hazards such as fire, electrical shock or other injuries.
Warnings
WARNING
To avoid serious illness or death, do not use unit where water is unsafe or of unknown quality without adequate disinfection before or after use of filter.
Table of Contents
Getting Started
Important Safety Instructions ______________________ 6 Proper Disposal (of old refrigerator) ________________ 7 Features __________________________________________ 8
WARNING
To avoid electrical shock which can cause severe personal injury or death, turn power disconnect switch to OFF before cleaning. After cleaning, return power disconnect switch to ON position.
Product Controls
Settings and Functions ____________________________ 14
Operation
Refrigerator (all units) _____________________________ 19 Freezer (all units) __________________________________ 24
WARNING
ELECTRICAL SHOCK HAZARD
Disconnect power or turn power disconnect switch to OFF position before removing top grille. Failure to do so can result in death or electrical shock.
Automatic Ice Maker ______________________________ 25 Automatic Dispenser ______________________________ 27 Installing Water Filter ______________________________ 28 Replacing Water Filter _____________________________ 29 Food Storage Guide _______________________________ 30
WARNING
BURN HAZARD
Do not touch condenser coils near defrost pan. Doing so can result in burns.
Product Care
Cleaning and Maintenance ________________________ 32 Troubleshooting ___________________________________ 39 Service Information ________________________________ 42 Warranty __________________________________________ 43
DANGER
RISK OF CHILD ENTRAPMENT
Before You Throw Away Your Old Refrigerator or Freezer: Take off the doors. Leave the shelves in place so that children may not easily climb inside.
IMPORTANT: Child entrapment and suffocation are not problems of the past. Junked or abandoned refrigerators are still dangerous... even if they will sit for just a few days.
Getting Started
Proper Disposal
IMPORTANT:
Getting Started
Now that you have a new refrigerator, it is extremely important that you dispose of your old appliance in a way that minimizes the possibility that children will find it. There have been many cases in years past of children crawling inside junked and abandoned refigerators and becoming trapped or suffocated. Contact your municipal waste disposal authority to find out the best and safest way to dispose of your old refrigerator.
DANGER
RISK OF CHILD ENTRAPMENT
Before You Throw Away Your Old Refrigerator or Freezer: Take off the doors. Leave the shelves in place so that children may not easily climb inside.
Getting Started
General Features
ProChill Temperature Management System The variable speed single compressor system includes the quietest, most technologically advanced compressor available. Electronic controls maintain temperatures to within 1 F and the multi-channel airflow system removes odors and excess humidity. Convertible Meat Savor/Produce Drawer (all models except all freezer) Equipped with a separate temperature control, the Meat Savor/Produce Drawer can be set for either produce or long-term fresh meat storage. Adaptive Defrost Controls the timing of the defrost periods based on refrigerator usage and can extend the defrost up to 96 hours. Factory Installed Automatic Ice Maker All models have an automatic ice maker with large capacity ice buckets. Door Alarm Sounds and glows to warn that fresh food and/or freezer door have been ajar for three minutes. True 24 Depth Keeps items in back within easy reach and allows refrigerator to fit flush into 24 deep installation cutout (Designer and Full Overlay models).
Features
Getting Started
3 6 4 5
30 W. Model Shown
1. 2. 3. 4. Electronic Controls Lights Wire Shelves (6) Non-Adjusting Freezer Shelf (1) 5. Patented Modular Storage System Gliding Ice Drawer with 2 Ice Bins Gliding Freezer Baskets (2) 6. Adjustable Door Bins (Patent Pending) 30 W. Models Full-Width Bins (3) 36 W. Models Full-Width Bin (1) Half-Width Bins (4)
Getting Started
Features
Features
Getting Started
2 3 1 2
4 13
4 8 7 10 6 12 11
30 W. Model Shown
1. 2. 3. 4. Electronic Controls Lights Dairy Compartments (2) Adjustable Door Bins (Patent Pending) 30 W. Models Full-Width (4) 36 W. Models Half-Width (2) Full-Width (3) 5. MEAT SAVOR/PRODUCE Drawer 6. Moisture-Controlled Produce Drawers (2) 7. Spillproof Shelves 30 W. Models Full-Width (4) 36 W. Models Half-Width (4) Full-Width (2) 8. Deli Compartment Drawers (2)
48 W. Model Shown
1. 2. 3. 4. 5. Electronic Controls Spillproof Shelves (5) Lights Dairy Compartments (2) Adjustable Door Bins (4) (Patent Pending) 6. Deli Compartment(s) 42 W. Full-Width (1) 48 W. Half-Width (2) 7. MEAT SAVOR/PRODUCE Drawer (1) 8. Moisture-Controlled Produce Drawer(s) 42 W. Full-Width (1) 48 W. Half-Width (2) 9. Glide-Out Freezer Baskets (2) 10. Ice Bucket (1) 11. Non-Adjusting Freezer Shelf (1) 12. Adjustable Freezer Shelves (3) 13. Adjustable Freezer Door Bins (3)
10
11
Getting Started
Features
Features
Getting Started
(built-in bottom-mount)
1 3 1 2
3 15 4 9 4 5 13 12 6 11 6 5 8
14 16
10
48 W. Model Shown
Electronic Controls Spillproof Shelves (5) Lights Dairy Compartments (2) Adjustable Door Bins (4) (Patent Pending) 6. Deli Compartment(s) 42 W. Full-Width (1) 48 W. Half-Width (2) 7. MEAT SAVOR/PRODUCE Drawer (1) 8. Moisture-Controlled Produce Drawer(s) 42 W. Full-Width (1) 48 W. Half-Width (2) 1. 2. 3. 4. 5. 9. Water Filter (1) 10. Glide-Out Freezer Basket (1) 11. Non-Adjustable Freezer Shelf (1) 12. Adjustable Freezer Shelves (3) 13. Ice and Water Dispenser (1) 14. Ice and Storage Bucket (1) 15. Adjustable Freezer Door Bins (3) 16. Built-In Ice and Water w/Motorized Ice Dispenser (Patent Pending)
36 W. Model Shown
1. Electronic Controls 2. Spillproof Shelves (5) Half-Width (4) Full-Width (1) 3. Dairy Compartments (2) 4. Adjustable Door Bins (5) (Patent Pending) Half-Width (4) Full-Width (1) 5. Wire Freezer Baskets (2) 6. Ice Bucket (1) 7. MEAT SAVOR/PRODUCE Drawer (1) 8. Moisture-Controlled Produce Drawers (2) 9. Lights
12
13
Product Controls
Product Controls
HIGHER TEMP
LOWER TEMP
Power Switch IMPORTANT: Be sure the power on/off switch is in the on position after cleaning or changing light bulbs.
Entry Tone
The entry tone is the beep you will hear when you press one of the control pads. You can deactivate the entry tone by pressing and holding the DISPLAY ON/ACTIVATE CONTROLS pads for three to five seconds. You will hear three short beeps to let you know that the entry tone feature has been deactivated. To activate the entry tone, simply press and hold the DISPLAY ON/ACTIVATE CONTROLS pads for three to five seconds.
DISPLAY ON ACTIVATE CONTROLS
DISPLAY ON
ACTIVATE CONTROLS
HIGHER TEMP
DISPLAY ON
ACTIVATE CONTROLS
MAX REF
ALARM OFF
14
15
To activate the max refrigerator mode, simply press the DISPLAY ON/ACTIVATE CONTROLS pads, followed by the MAX REF pad. The indicator light will glow to let you know you've turned on the max refrigerator mode. To deactivate the max refrigerator mode before the end of the four hour cycle, press the DISPLAY ON/ACTIVATE CONTROLS pads, followed by the MAX REF pad.
Display Lights
To activate temperature display lights, press the DISPLAY ON/ACTIVATE CONTROLS pads. To deactivate temperature display lights, press the DISPLAY ON/ACTIVATE CONTROLS pads, followed by the DISPLAY OFF pad.
DISPLAY ON ACTIVATE CONTROLS
Product Controls
Max freezer mode adjusts the freezer temperature to the coldest setting for 24 hours, at the end of which, the freezer temperature automatically returns to its previous setting. To activate the max freezer mode, press the DISPLAY ON/ACTIVATE CONTROLS pads, followed by the MAX FRZ pad. The indicator light will glow to let you know you have turned on the max freezer mode. To deactivate the max freezer mode before the end of the 24 hours cycle, simply press the DISPLAY ON/ACTIVATE CONTROLS pads, followed by the MAX FRZ pad.
Product Controls
DISPLAY ON
ACTIVATE CONTROLS
DISPLAY OFF
Sabbath Mode
Sabbath mode is used to disable interior lights and alarms for observance of the Sabbath. Before the Sabbath mode is engaged, the bale arm of the ice maker needs to be raised until it clicks into the detent. This turns off the power to the ice maker. To enter Sabbath mode, press the DISPLAY ON/ACTIVATE CONTROLS pads to activate the control panel. Then, press and hold DISPLAY ON/ACTIVATE CONTROLS and DISPLAY OFF pads simultaneously for three seconds. It will beep three times and light the three right blue squares so you will know that you have activated Sabbath mode. When your refrigerator is in Sabbath mode, interior lights, display (excluding the three right hand side lit blue squares), and alarms are disabled.
FRZ . . . . COLDEST . . . . . . . TEMP FRZ TEMP HIGH TEMP DOOR OPEN
DISPLAY ON
ACTIVATE CONTROLS
To deactivate the door open alarm, press the ALARM OFF pad or close the door that is open.
DISPLAY ON
ACTIVATE CONTROLS
DISPLAY OFF
To deactivate the high temperature alarm, press the ALARM OFF pad.
If your refrigerator loses power while in Sabbath mode, it will return to the Sabbath mode when power is reestablished. To exit the Sabbath mode, press the DISPLAY ON/ ACTIVATE CONTROLS pads. Then, press and hold DISPLAY ON/ACTIVATE CONTROLS and DISPLAY OFF pads simultaneously for three seconds. You will then hear three beeps letting you know that you have turned the Sabbath mode off.
16
17
Refrigerator
Spillproof Shelves
(all units)
Product Controls
Checking the Temperature (freezer) Place the thermometer snugly between frozen packages in freezer section. Wait five to eight hours, then check the temperature. If the freezer temperature is not 0 to 2 F (-17 to -16 C), adjust the temperature control one number at a time. Then, check the temperature again in five to 8 hours. Checking the Temperature (refrigerator) Place the thermometer in a glass of water in the middle of the refrigerator. Wait five to eight hours, and then check the temperature. If the refrigerator temperature is not 38 to 40 F (3 to 4 C), adjust the control one number at a time. Check again after five to eight hours.
Your refrigerator's spillproof shelves are constructed of polypropylene molded around the glass and metal rail. This design means that the shelves are completely enclosed and liquids can't seep under the glass. This localizes spills and makes clean-up easier. Spillproof shelves also adjust to meet individual storage needs. NOTE: Foods and beverages placed on the uppermost shelf under the air vent may freeze.
Shelf Adjustment
You can adjust the shelves to match the way you use your refrigerator. To remove the shelves, tilt the shelf up at the front releasing the hooks from the shelf support, then pull the shelf straight out. To replace shelves, guide the rear hooks of the shelf into the slots in the shelf supports. Then, tilt the shelf up at the front until the hooks drop into the slots, and lower the front of shelf to level position. Operation
CAUTION
To avoid personal injury and property damage, confirm shelf is secure before placing items on shelf.
CAUTION
To avoid personal injury or property damage, handle tempered glass shelves carefully. Shelves may break suddenly if nicked, scratched, or exposed to sudden temperature change.
18
19
Refrigerator
Door Bin Adjustment
(all units)
Refrigerator
Chill Zone
(all units)
Your refrigerator's door bins hold two-liter bottles and can be placed in any position on the refrigerator door. To remove a bin, simply grasp it, lift the bin up, and pull it out. To replace the bin, place it over the glides in the refrigerator door, and push the door bin down to lock it into place.
Your new refrigerator's chill zone features the moisture-controlled produce drawer(s) and the MEAT SAVOR/PRODUCE drawer. Freezer air circulating in the chill zone is contained by gaskets in the air duct above the drawer. This area keeps food 3 to 5 F colder than average refrigerator temperatures.
2
1
The chill zone temperature control is located to the right of the MEAT SAVOR/PRODUCE drawer. The control adjusts the amount of freezer air circulating in this area. For normal refrigerator temperature, slide the control down. To cool down the chill zone, slide the control up. The uppermost control position is quick chill. This can be used to quickly chill foods and beverages.
Operation
ROL CONT
HIGH
MOIS LOW
TURE
CONTRO
HIGH
To remove a produce drawer from refrigerators with glides, roll the drawer out to the stop. Then, on each side of the drawer, locate the black leveler on the glides and lift up until the drawer disengages from the glides. Pull the drawer out the rest of the way. To replace the drawer, extend the glides out to the stop. Next, place the drawer onto the glides and push it back until the drawer engages the hook. Lower
20
21
Refrigerator
(all units)
Refrigerator
(all units)
the front part of the drawer, grasp the glides/drawer and lightly squeeze until the drawer snaps onto the glides. Then slide the drawer back until it stops. For refrigerators without glides, remove the produce drawer by lifting it up slightly and pulling it out. Replace the drawer by simply positioning it in place and sliding it back until it stops.
Egg Bin
Black Leveler
Your refrigerator's egg bin has three pieces: the lid, the egg tray, and the bin. The egg bin can hold up to two dozen eggs. To hold one dozen eggs, place twelve eggs into the egg carrier. Then place the egg carrier into the bin and cover with the lid. With two dozen eggs, place twenty-four eggs loose in the bin and cover them with the lid. Use the carrier to transport eggs between the bin and your cooking area. When the egg tray is removed, the bin will accept items such as a standard egg carton, ice, etc.
Lid
Operation
Operation
Glides
Handle
22
23
Freezer
The ice maker and slide-out ice drawer on your refrigerator are not adjustable, but the ice drawer slides forward for easy access to ice. After the refrigerator reaches normal temperature, the ice maker fills with water and begins operating. Under normal conditions, the ice maker will produce seven to nine batches of ice per 24 hour period. NOTE: Allow 24 to 48 hours after installation before looking for ice in your ice drawer. You should discard the first three full drawers of ice produced by your refrigerator, and should also throw out the first drawer full of ice your refrigerator produces after extended periods of non-use. During ice production, the ice maker arm raises and lowers. When the ice bin is full, the ice maker arm automatically turns the ice maker off. To manually stop ice production, raise the ice maker arm. You will hear a definite click when you have the arm in the right position. The ice maker won't produce any more ice until you push the ice bin all the way back into place.
Operation
Operation
CAUTION
To avoid damage to ice maker, observe the following: Do not force ice maker arm down or up past stop position. Do not place or store anything in ice bucket.
Ice Bin Adjustment (all freezer model only) Ice bins can be adjusted to match the way you use your freezer. The ice bin on the left-hand side is used for collecting ice from the ice maker. Once the left-hand ice bin is full, the bins can be reversed so additional ice is made. If the ice maker is not operating, the ice bin can be used for cold storage.
24
25
Automatic Dispenser
Ice Dispenser Operation (dispenser models only) Your refrigerator's ice dispenser allows you to select either cubed or crushed ice by sliding the lever on the ice dispenser panel. A slight delay occurs when switching between cubed and crushed modes, and pieces of crushed ice will vary in size and shape.
Once you have made your selection, dispense ice by pressing a sturdy, wide mouth drinking glass or container against the ice dispenser pad. You should release pressure before the container is full because some ice will continue to fall. NOTE: You can reduce the spray of crushed ice by holding the wide-mouth container directly under the ice chute and as high as possible in the dispenser area. Sliding Lever
ICE
Cubed
Crushed
WATER
If your refrigerator is dispensing ice continuously, the dispensers motor is designed to shut off automatically after three to five minutes. The motor will then reset after three minutes and dispensing can continue. Operation When you repeatedly dispense crushed ice, snow may form on your the door and on the ice chute. You should allow snow to evaporate on its own, or you can wipe it dry. NOTE: The ice and water dispensers will shut off if the refrigerator or freezer door has been left ajar for ten minutes. Operation will resume when the door is closed.
Operation
CAUTION
To avoid personal injury or property damage, observe the following: Do not operate dispenser with freezer door open. Do not put fingers, hands, or any foreign object into dispenser opening. Do not use sharp objects to break ice
CAUTION
To avoid property damage, do not dispense ice directly into a thin glass, fine china, or delicate crystal.
26
27
Automatic Dispenser
Child Lock Feature (dispenser models only) When engaged, your refrigerator's child lock feature prevents water or ice from being dispensed. This ICE feature is useful when cleaning the dispenser or to keep children from dispensing ice and water. To activate the child lock, push the child lock switch to the left (see illustration). To deactivate, push the child lock switch to the right. Your appliance is shipped from the factory with the child lock in the off position.
Crushed
WATER
Locate water filter door. The door is located under the MEAT SAVORTM/PRODUCE drawer handle. Push the upper left corner of the door to release the door latch. Pull the door downward. Turn filter cartridge counterclockwise until it releases from filter head. Drain water from the filter into a sink and dispose of the cartridge. Wipe up excess water at filter location and insert the filter cartridge into circular opening in filter housing. Move the filter cartridge horizontally until the filter head is engaged. Rotate gently clockwise until the filter stops. Flush air from the system by running water through the dispenser continuously for three minutes. If water spurts occur, continue to run water until flow is steady. Additional flushing may be required in areas with poor water quality.
Operation
Operation
CAUTION
Be sure to have replacement cartridges available when filter change is required. If water filtration system has been allowed to freeze, replace filter cartridge. If system has not been used for several months, and water has unpleasant taste or odor, flush system by dispensing two-three glasses of water. If unpleasant taste or odor persists, change filter cartridge.
WARNING
To avoid serious illness or death, do not use unit where water is unsafe or of unknown quality without adequate disinfection before or after use of filter.
28
29
Freezing Foods
Do not expect your freezer to quick-freeze large quantities of food; do not load more than two to three pounds of unfrozen food per cubic foot within 24 hours. Leave enough space for air to circulate around packages, and be careful to leave enough room at the front so the freezer door can close tightly. A full freezer stays cold longer than a partially filled one, and a freezer full of meat stays cold longer than a freezer full of baked goods. If food contains ice crystals, it may be safely refrozen, although the quality and flavor may be affected. If the condition of the food is poor, or if you feel it is unsafe, dispose of it. Storage times will vary according to the quality of food, the type of packaging or wrap used (airtight and moistureproof), and the storage temperature, which should be 0 to 2 F (-18 to -17 C). Operation
NOTE: Use fresh fish and shellfish the same day as purchased.
30
31
What to Use
Sponge or cloth with mild detergent and warm water
How to Clean
Hand wash, rinse, and dry thoroughly.
WARNING
To avoid electrical shock which can cause severe personal injury or death, turn power disconnect switch to OFF before cleaning. After cleaning, return power disconnect switch to ON position.
Stainless steel cleaner Sponge or cloth with mild detergent and warm water
Wipe with soft cloth. Hand wash, rinse, and dry thoroughly. Hand wash, rinse, and dry thoroughly.
Your refrigerator is built to give you many years of dependable service. However, there are a few things you can do to help extend its life. This section tells you how to clean your refrigerator and what to do when going on vacation, moving, or during a power outage.
Interior walls (allow freezer to warm up so cloth will not stick) Door liners and gaskets
Sponge, soft cloth or paper towel with baking soda or or mild detergent and warm water Sponge, soft cloth or paper towel with mild detergent and warm water Do not use cleaning waxes, concentrated detergents, or cleaners containing chlorine bleach Soft, clean sponge or soft clean cloth with mild detergent and warm water Do not use paper towels, window sprays, or scouring pads. These can scratch and damage the finish.
Interior Surfaces
Wash the interior surfaces of your refrigerator with four tablespoons of baking soda dissolved in one quart of warm water. Use a soft, clean cloth. Rinse these surfaces with warm water, and dry with a soft clean cloth. Do not use the following to clean interior surfaces: Abrasive or harsh cleaners, such as ammonia or chlorine bleach Concentrated detergents or solvents Metal scouring pads These products can scratch, crack and discolor your refrigerator's surfaces. Also, never wash the ice bucket or shelves in the dishwasher. They must be cleaned by hand.
Condenser coil
Product Care
Product Care
32
33
Door Gaskets
Clean the door gaskets every three months using the same procedures used for interior surfaces. You should apply a light film of petroleum jelly to keep gaskets pliable.
CAUTION
To avoid personal injury or property damage, handle tempered glass shelves carefully. Shelves may break suddenly if nicked, scratched, or exposed to sudden temperature changes.
WARNING
ELECTRICAL SHOCK HAZARD
Disconnect power or turn power disconnect switch to OFF position before removing top grille. Failure to do so can result in death or electrical shock.
110 90
WARNING
ELECTRICAL SHOCK HAZARD
Disconnect power or turn power disconnect switch to OFF position before removing top grille. Failure to do so can result in death or electrical shock.
WARNING
BURN HAZARD
Do not touch condenser coils near defrost pan. Doing so can result in burns.
Product Care
CAUTION
To avoid personal injury or property damage, handle tempered glass shelves carefully. Shelves may break suddenly if nicked, scratched, or exposed to sudden temperature changes.
Product Care
34
35
Light Cover
Cover Fingers
Cubed
Crushed WATER
ICE
Crushed WATER
Product Care
Product Care
Light Bulb
36
37
Troubleshooting
Understanding Sounds You May Hear
Your new refrigerator may make different sounds than your old one. Hard surfaces, such as the ceilings, walls, and cabinets around the unit can make these sounds seem louder. However, these sounds are normal and will soon become familiar; they indicate that your refrigerator is working properly. Here are some of the noises you may hear and what they are: Freezer or refrigerator fresh food fan: sounds like air rushing or whirling Sealed system (evaporator and heat exchanger) refrigerant flow: sounds like gurgles, pops or boiling water Defrost heater: sizzles, hisses or pops Condenser fan: air rushes and whirls Compressor: has a high pitched hum or pulsating sound Ice maker valve hookup: buzzes when ice maker fills with water. This occurs whether or not the unit is connected to water supply. If the unit is not connected to water supply, stop sound by raising ice maker arm to off position.
Vacation Tip
When you will be gone from home a short time (less than four weeks), there is no need to shut off your refrigerator. However, be sure to: Use any perishables. Freeze other items. Raise the signal arm in the automatic ice maker to the off (up) position and shut off water supply to the ice maker. If you will be away from home for a month or more, follow these guidelines: Remove all food. Turn the power disconnect switch to the off position. Clean the unit and door gaskets according to the Cleaning and Maintenance section on page 33. Prop doors open with rubber or wood blocks so air can circulate inside. This will keep odor and mold from building up. Raise the signal arm in the automatic ice maker to the off (up) position and shut off water supply to the ice maker.
Power Interruptions
If electric service to your refrigerator will be interrupted for 24 hours or less, keep the doors to the freezer closed. This helps food stay frozen. If service will be interrupted longer than 24 hours, remove all frozen food and store it in a frozen food locker, or place two pounds of dry ice inside the freezer for every cubic foot of interior volume. This will keep food frozen for two to four days. Be sure to wear gloves to protect your hands from dry ice burns. If neither a food locker or dry ice is available, you should use or can your perishable food at once.
Product Care
Product Care
38
39
Troubleshooting
Most performance problems you might encounter with your Viking referigerator will be minor and you should be able to fix them yourself without tools. Listed in these charts are the most common problems consumers run into with their appliances. Please read through this and see if it can solve your problem before calling for service.
Troubleshooting
Common Ice Maker Problems
PROBLEM
Ice crescents attached at corners Ice maker will not operate or ice is not made fast enough
Unit makes unfamiliar sounds Water in the defrost pan Ice Maker will not operate
Product Care
Product Care
40
41
Service Information
If service is required after checking the troubleshooting guide, call your Viking dealer or authorized service agency. The name of the authorized service agency can be obtained from the dealer or distributor in your area. When you make a service call, be sure to have the following information handy: Model Number Serial Number Date of Purchase Name of dealer from whom purchased Be ready to clearly describe the problem that you are having with your Viking refrigerator. If you are unable to obtain the name of an authorized service agency, or if you continue to have service problems, contact Viking Range Corporation at (888) 845-4641 or write to: Viking Preferred Service 111 Front Street Greenwood, Mississippi 38930 USA If you ever need service, you will need to have the following information readily available. Take a few moments now to record this information. The serial number and model numbers for your refrigerator are located on the upper wall, behind the lighting: Model No. ____________________ Serial No. ________________ Date of Purchase __________ Date Installed ________________ Dealers Name __________________________________________ Address ________________________________________________ _______________________________________________________ Product Care If service requires installation of parts, use only authorized parts to insure protection under the warranty. NOTE: Keep this manual with your refrigerator for future reference.
Warranty
BUILT-IN BOTTOM-MOUNTS/SIDE-BY-SIDES/ALL REFRIGERATORS AND ALL FREEZERS WARRANTY TWO YEAR FULL WARRANTY Built-in bottom-mounts/side-by-sides/all refrigerators/all freezers and all of their components and accessories, except as detailed below*, are warranted to be free from defects in material or workmanship under normal household use for a period of two (2) years from the date of original retail purchase. Viking Range Corporation, warrantor, agrees to repair or replace, at its option, any part which fails or is found to be defective during the warranty period *Painted and decorative items are warranted to free from defective materials or workmanship for a period of ninety (90) days from the date of original retail purchase. ANY DEFECTS MUST BE REPORTED TO THE SELLING DEALER WITHIN NINETY (90) DAYS FROM DATE OF ORIGINAL RETAIL PURCHASE. Viking Range Corporation uses the most up-to-date processes and best materials available to produce all color finishes. However, slight color variation may be noticed because of the inherent differences in painted parts and porcelain parts as well as differences in kitchen lighting, product locations, and other factors. SIX YEAR FULL WARRANTY Any sealed refrigeration system component, as listed below, or any automatic ice maker is warranted to be free from defective materials or workmanship in normal household use during the third through the sixth year from the date of original retail purchase. Viking Range Corporation, warrantor, agrees to repair or replace, at its option, any part which fails or is found to be defective during the warranty period. Sealed Refrigeration System Components: Compressor, Evaporator, Condenser, Connecting Tubing, Dryer/Strainer TWELVE YEAR LIMITED WARRANTY Any sealed refrigeration system component, as listed above, which fails due to defective materials or workmanship in normal household use during the seventh through the twelfth year from the date of original retail purchase will be repaired or replaced, free of charge for the part itself, with the owner paying all other costs, including labor. NINETY (90) DAY RESIDENTIAL PLUS WARRANTY This warranty applies to applications where use of the product extends beyond normal residential use. Examples are, but not limited to, bed and breakfasts, fire stations, private clubs, churches, etc. This warranty excludes all commercial locations such as restaurants, food service locations and institutional food service locations. This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of the product during the term of the warranty. This warranty shall apply to products purchased and located in the United States and Canada. Products must be purchased in the country where service is requested. Warranty labor shall be performed by an authorized Viking Range Corporation service agency or representative. Warranty shall not apply to damage resulting from abuse, accident, natural disaster, loss of electrical power to the product for any reason, alteration, improper installation, improper operation or repair or service to the product by anyone other than an authorized Viking Range Corporation service agency or representative. Warranty shall not apply to damage resulting from indoor units being used in outdoor situations. This warranty does not apply to commercial usage. This warranty does not cover any food or medicine loss due to product failure. Warrantor is not responsible for consequential or incidental damage whether arising out of breach of warranty, breach of contract, or otherwise. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Owner shall be responsible for proper installation, providing normal care and maintenance, providing proof of purchase upon request, and making the appliance reasonably accessible for service. If the product or one of its component parts contains a defect or malfunction during the warranty period, after a reasonable number of attempts by the warrantor to remedy the defects or malfunctions, the owner is entitled to either a refund or replacement of the product or its component part or parts. Replacement of a component part includes its free installation. Warrantors liability on any claim of any kind, with respect to the goods or services covered hereunder, shall in no case exceed the price of the goods or service or part there of which gives rise to the claim. WARRANTY SERVICE: Under the terms of this warranty, service must be performed by a factory authorized Viking Range Corporation service agent or representative. Service will be provided during normal business hours, and labor performed at overtime or premium rates shall not be covered by this warranty. To obtain warranty service, contact the dealer from whom the product was purchased, an authorized Viking Range Corporation service agent, or Viking Range Corporation. Provide model and serial number and date of original purchase. For the name of your nearest authorized Viking Range Corporation service agency, call the dealer from whom the product was purchased or Viking Range Corporation. IMPORTANT: Retain proof of original purchase to establish warranty period. The return of the Owner Registration Card is not a condition of warranty coverage. You, however, should return the Owner Registration Card so that Viking Range Corporation can contact you should any question of safety arise which could affect you. Any implied warranties of merchantability and fitness applicable to the above described built-in all refrigerators/all freezers are limited in duration to the period of coverage of the applicable express written limited warranties set forth above. Some jurisdictions do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you. This warranty gives you specific rights, and you may also have other rights which may vary from jurisdiction to jurisdiction. Specifications subject to change without notice.
42
43