ENGLISH

ESPAÑOL
OWNER’S MANUAL
TOP FREEZER
REFRIGERATOR
Please read this manual carefully before operating
your set and retain it for future reference.

Model Name**=color number

LTC20380** GM-T248Q*
LTC24380** GM-U652S*DP
GM-T208Q* GM-U552S*DP

P/No. MFL67527903 Rev.3 www.lg.com

 TABLE
TABLE OF CONTENTS

Spanish Version 34 Refrigerator Care and Cleaning 18-19

Refrigerator Cleaning 18
Important Safety Instructions 2-3 Outside 18
Requirements for Ground Connection 3 Inside Walls 18
Door Lining & Gaskets 18
Plastic Parts (Covers and Panel) 18
Parts and Features 4 Back Cover 18
Replacing Refrigerator Lights 18
Power Interruptions 19
Refrigerator Installation 5-11 When Going on Vacation 19
Unpacking 5 When Moving 19
Installation 5
How to remove and Install the
Refrigerator Doors 6-8 About the Automatic Ice Maker 20
How to reverse and Install the
Refrigerator Doors 9-11
Closing and Aligning the doors 12 Connecting the Water Line 21-23

Using your Refrigerator 13-15 Troubleshooting Guide 24-29

Ensuring Proper Air Circulation 13
Adjusting the Controls 13
Adjusting Control Settings 14 Warranty 30-31
Food Storage Guide 14

Refrigerator Shelves 16
Ice tray 16
Pantry Drawer 16
Crisper and Vegetable Drawer 17
Crisper Humidity Control 17
Door Racks 17
Dairy Compartment 17

1
 IMPORTANT SAFETY INSTRUCTIONS
SAFETY MESSAGES
This manual contains several important safety notices. Always read and obey all of the following safety messages.

This is the safety alert symbol. This symbol is a warning to potential dangers that could cause death, injury
or damage to you, others or the product. All safety messages will follow after this warning symbol and the
word “DANGER”, “CAUTION” or “WARNING”. These words mean:

DANGER You may be killed or suffer fatal damage if you do not follow instructions.

WARNING You may be killed or seriously injured if you do not follow instructions.

Indicates a potentially hazardous situation which, if not avoided, may result in minor injury
CAUTION or damage to the product.

All safety messages inform you of potential danger, advise you on how to reduce the risk of injury and tell you what
can occur if the instructions are not followed.

WARNING
To reduce the risk of fire, electrical shock or personal could explode after freezing and cause damage.
injury, the following precaution measures should be
followed: ţ
For your safety, this product should be properly
ţ
NEVER disconnect the refrigerator by pulling the grounded. Have a qualified professional check the
power cord, always grip the plug firmly and disconnect electrical circuit and outlet to ensure a proper ground
it directly from the outlet. connection.

ţ
Immediately repair or replace all faulty or damaged ţ
Read all instructions before utilizing the product. Utilize
service cables. Do not use cords that have cracks or this product only as explicitly expressed in this guide.
abrasion damage on the length of the cord or on the
plug. ţ
Once the refrigerator is operating, avoid touching cold
surfaces of the freezer with damp or wet hands; the
ţ
When moving your refrigerator, take care not to roll skin could become adhered to these surfaces.
over the electrical cord.
ţ
In refrigerators with an automatic ice dispenser, avoid
ţ
DO NOT store or use gasoline or other combustible contact with moving parts of the ejector mechanism
liquids or vapors in proximity with this or any other or with the heating mechanism that discharges the
electrical appliance. cubes. DO NOT place your fingers or hands in the
ice dispenser mechanism while the refrigerator is
ţ
DO NOT permit children to climb, stand or swing from connected.
the doors or shelves of the refrigerator. This can cause
serious injury to them and damage to the product. ţ
DO NOT refreeze foods which have already thawed.
The Department of Agriculture of the United States, in
ţ
Keep your fingers away from areas in which they your Bulletin of Home and Gardens No. 69 establishes
can become caught, such as the doors, hinges and that:
cabinets. Be careful closing the doors when children “...You can refreeze food that has thawed if they contain
are near. ice crystals or are cold and below 40 °F (4 °C)”.

ţ
Unplug the refrigerator before cleaning or repairing. “...Ground beef, perishable food or seafood that is
NOTE: We strongly recommend that any repair discolored or has an unpleasant odor should not be
services be performed by a qualified professional. frozen or consumed. Consumption of melted ice cream
should also be avoided. If the odor or color of food is
ţ
Before replacing a burned-out light bulb, unplug the questionable, discard it. The food may be dangerous to
refrigerator or shut down the circuit breaker to avoid consume”.
contact with a live wire (the bulb could break while
being replaced). NOTE: Setting the control to the OFF “Partial thawing or refreezing reduces the quality of the
position does not disconnect the power from the light food, especially fruit, vegetables and prepared meals.
bulb circuit. The quality of red meat is less affected than that of
other foods. Use refrozen products as soon as possible
ţ
Do not keep bottles in the freezer compartment, they in order to maintain their quality”.

KEEP THESE INSTRUCTIONS

2
 CAUTION
This appliance is not intended for use by children, persons with physical or mental disabilities, persons with reduced
sensory or mental capacity, or persons that lack experience or know-how, unless they have supervision or instruction
in relation to the use of the appliance by the person responsible for their safety. Children should be supervised to
assure that they do not play with the appliance.
DANGER: CHILDREN MAY BECOME TRAPPED
Children becoming trapped or suffocated is not BEFORE DISPOSING YOUR REFRIGERATOR
a problem of the past. Discarded and abandoned OR FREEZER WHEN NO LONGER IN USE:
refrigerators are a hazard, even if they remain there ţ
Remove the doors.
“for just a few days”. If you would like to dispose of ţ
Leave the shelves in place so that children
your old refrigerator, please follow the instructions cannot easily become stuck in them.
below to prevent any accidents.
CFC DISPOSAL
Your old refrigerator may have a cooling system that If you decide to throw out your old refrigerator, ensure
uses CFC’s (chlorofluorocarbons). CFC affects the that CFC contaminants are properly disposed of by a
stratospheric layer of the ozone. qualified professional. If you intentionally remove the
CFC refrigerant, you could be subject to fines or prison
in accordance with environmental legislation in effect.
REQUIREMENTS FOR GROUND CONNECTION
IMPORTANT: Attentively read the following. It is your responsibility and obligation to replace two-
prong outlets with that of an adequately grounded three-
TO CONNECT ELECTRICITY prong outlet.
WARNING Do not, under any circumstance, cut or extract the third
ELECTRICAL SHOCK HAZARD prong from the plug.
FOR YOUR PERSONAL SAFETY, this appliance must
be properly grounded. Have a qualified electrician NOTE: Before installation, cleaning or replacing light
check your wall outlet to ensure that the plug is bulbs, you must disconnect the appliance from the
grounded properly. power source. When finished, plug the appliance back in
and adjust the thermostat to the desired position.

3 prong
USE OF EXTENSION CABLES
grounding type
We do not recommend the use of extension cables.
wall receptacle
However, if you still choose to utilize an extension cable,
it is absolutely necessary that it is listed in the UL (in
the United States) or CSA (in Canada), that it supports
three-pronged plugs and that the electrical current
support a minimum of 15 A and 120 V.

The use of an extension cable will increase the amount

of space needed behind the refrigerator.
3 prong
grounding Ensure proper
plug ground exists WARNING
before use
REPLACING ELECTRICAL CABLE
If the power cord is damaged, it must be replaced by
RECOMMENDED GROUNDING METHOD our service center or qualified LG technician to avoid
Your refrigerator must always be plugged to its own any risk.
outlet which is adequately grounded. The energy current
should only be 115 V ~ 60 Hz, AC or 127 V ~ 60 Hz, AC
(according to the National rating). and fused at 15 or 20
A. This provides the best performance and prevents an
overload which could cause a fire from the overheating
of the cables. It is recommended that a separate circuit
be used for this appliance, as well as a receptacle that
cannot be disconnected with a switch.

Do not use an extension cable.

3
 PARTS AND FEATURES
A O
K
B
C
D L
E
F
M

H N
I
J

Use this page to become more familiar with the parts and features of your refrigerator. Page references are
included or your convenience.

NOTE: This guide covers several models. The refrigerator you have purchased may have some or all of the items
listed below. The locations of the features shown below may not match your model.

A Custom Cube Icemaker* H Refrigerator Light (LED)

B Ice Bin I Pantry Drawer

C Ice Tray* J Crispers

D Freezer Shelf K Freezer Light (LED)
E Freezer Temperature Control L Freezer Door Bins
F Refrigerator Temperature Control M Dairy Bin
G Shelves N Refrigerator Door Bins
O F- Deco Duct
* On some models

4
 REFRIGERATOR INSTALLATION

WARNING
EXCESSIVE WEIGHT HAZARD INSTALLATION
Use the assistance of two or more persons to move or 1. Avoid placing the unit near heat sources, direct
install the refrigerator. Not following these instructions sunlight, or humidity.
may cause injury to the back and other parts of the 2. To avoid vibration, the unit should be leveled. If needed,
body. adjust the leveling screws to compensate for an
unleveled floor. The front should be slightly taller than
the rear to ensure that the doors close properly. The
leveling screws can easily be turned by slightly tilting
UNPACKING the front of the refrigerator, turning the leveling screws
Before installing your refrigerator, remove any tape clockwise ( ) to raise it and counter-clockwise
or temporary stickers. Do not remove any stickers ( ) to lower it.
that feature warnings, the model serial number or the 3. Install the refrigerator in an area between 55 °F
technical label of the product located on the back of the (13 °C) and 110 °F (43 °C). If the surrounding temperature
refrigerator. is lower or higher than previously mentioned, it can
adversely affect the unit.
To remove adhesive tape residue, rub it well with your
fingers and a little liquid detergent. Clean with warm CAUTION: Avoid placing the unit near heat
water and let dry. sources, direct sunlight or humidity.
Do not use sharp instruments, rubbing alcohol, flammable
liquids or abrasive cleaning products to remove the ONCE INSTALLED
adhesive tape or glue. These products can damage the 1. Carefully clean your refrigerator and remove and dust
surface of your refrigerator. For more information, see accumulated during shipping.
the section on “Important Safety Instructions”. 2. Install accessories such as the ice bin, door racks,
shelves, etc., in their proper places. These are already
The shelves come already installed in their factory packed to prevent any possible damage during
position. Remove the shelves and replace them shipping.
according to your spacing needs. 3. Leave your refrigerator on for 2 to 3 hours before
storing food inside. Verify that there is a flow of cold air
Moving Your Refrigerator: in the freezer compartment to ensure proper cooling.
Your refrigerator is extremely heavy. Make sure you Your refrigerator is now ready for use.
protect the floor when moving your refrigerator for
cleaning or servicing. Always pull your refrigerator WARNING:
straight out when moving it. Do not shift from side ţ
Take care when working with the hinges, base cover
to side or “walk” the refrigerator when attempting to and stops, etc. You may injure yourself.
move it as this can cause damage to the floor. ţ
DO not place your hands or any tools in the air vents,
the base cover or in the bottom of the refrigerator. This
may cause injury or electrical shock.
WARNING
EXPLOSION HAZARD Keep a Proper Distance from Adjacent Objects
Please keep the refrigerator at an adequate distance
from other objects. Insufficient spacing can reduce the
refrigerator’s freezing efficiency and increase electricity
consumption.

Keep all flammable materials and vapors (such as

gasoline) away from the refrigerator. Not following 2” (5.08 cm)
these instructions may cause death, explosion or fire

2” (5.08 cm)
2” (5.08 cm) 2” (5.08 cm)

5
 REFRIGERATOR INSTALLATION
HOW TO REMOVE AND INSTALL THE REFRIGERATOR DOORS

If entrance is lees than 35 inches wide, the refrigerator’s door will need to be removed.

IMPORTANT: Before starting, turn off and unplug the refrigerator. Remove all food and the racks from the doors.

TOOLS YOU MIGHT NEED OR USE

1/4 in
3/8 in
10 mm
Hex Socket Wrench Phillips Screwdriver No. 2 Flat Head Screwdriver

WARNING
ELECTRICAL SHOCK HAZARD Fig. 3
Before you begin, either unplug the refrigerator or
turn off the power at the circuit breaker or fuse box. Middle Hinge Bracket
Remove food and any door rack from the refrigerator.
Failure to do so could result in death or serious injury.

1. Removing Freezer Door Hinge Pin

ţ
Gently pry off the Top Hinge Cover with a flat head
screwdriver and remove it. See Fig. 1.

2. Removing Refrigerator Door

Fig. 1
ţ
Loose and remove the two bolts and the screw to
remove the middle hinge bracket from refrigerator
housing (Figure 4). Set parts aside (Figure 5).

Fig. 4
Middle
Hinge Bracket

ţ
Using 10 mm or 3/8 inch socket wrench, remove

the three bolts and lift the Top Hinge (See Fig. 2). Set
parts aside.

Fig. 2

Fig. 5

ţ
Lift freezer door slightly and remove it (See Fig. 3) Set

parts aside.

ţ
Lift up door slightly and remove it (See Figure 6).

6
 REFRIGERATOR INSTALLATION

Fig. 6 Fig. 9

ţ
To replace doors, begin with refrigerator door and then

follow with freezer door. 4. Replacing Freezer Door

ţ
Set the freezer door onto the Middle Hinge pin (Figure
3. Replacing Refrigerator Door 10).
ţ
Place upper hinge in the top of the freezer door and
ţ
Set door on Bottom Hinge Pin (See Figure 7). line up the hinge with the holes in top of refrigerator.
ţ
Place hinge pin of middle bracket inside the hinge pin Use the three bolts to fasten the hinge (See Figure 11).
insert on the top of the door (See Figure 8). Hold the Fig. 10
door in place and line up the hinge with the holes in
the refrigerator housing.

Fig. 7

Bottom
Hinge
Pin

Fig. 11

Fig. 8

ţ
Carefully, force the top hinge cover back into place over
hinge (See Figure 12).

Fig. 12
ţ
Use the two bolts and the screw to refasten the middle
hinge with the refrigerator housing. See Figure 9.

7
 REFRIGERATOR INSTALLATION
HOW TO REVERSE AND INSTALL THE REFRIGERATOR DOORS

You may find it more convenient to have the doors converted from the left opening type (factory installed) to the right
opening type. Directions refer to the right side as the side on your right as you face the unit.

TOOLS YOU MIGHT NEED OR USE

1/4 in
3/8 in
10 mm
Hex Socket Wrench Phillips Screwdriver No. 2 Flat Head Screwdriver

WARNING
ELECTRICAL SHOCK HAZARD Move the Hinge Pin Insert Bracket to the other side of
Before you begin, either unplug the refrigerator or the door, keeping the same orientation, and move the
turn off the power at the circuit breaker or fuse box. Hinge Pin Insert into the hole on the left side of the
Remove food and any door rack from the refrigerator. bracket.
Failure to do so could result in death or serious injury.

1. Removing Freezer Door Hinge Pin Insert

Hinge Pin
Gently pry off the top hinge cover with a flat head Insert Bracket
screwdriver and remove.

Reverse the Door Closer/Stop by flipping it over. Place it

on top of the Hinge Pin Insert Bracket, and tighten both
down with the screw.
Using 10mm or 3/8 inch socket wrench, remove the
three bolts and lift off the top hinge. Set parts aside

Pry off the cover on the top left side of the refrigerator to
uncover the screw holes.
Slightly lift up the refrigerator door and remove it.
Set the freezer door and top hinge parts to the side and
remove the refrigerator door.

Middle Hinge Bracket Cover

(on top of
refrigerator)

Hinge Pin

Turn the freezer door upside down on a non-scratch

surface.
Loosen the screw to remove the Door Closer/Stop and
Hinge Pin Insert.
8
 REFRIGERATOR INSTALLATION
2. Reversing and Reinstalling Refrigerator Door

Using a ¼” socket wrench, loosen and remove Hinge

Pin from the Middle Hinge Bracket. Remove washer
underneath the middle hinge and set aside.
NOTE: At this point the door will be loose. Slightly lift the
door and remove it.

Using a 3/8’’ socket wrench with a 2-Inch extension

and screwdriver, loosen the two bolts and one screw, and
remove the Bottom Hinge from right side of the housing.

Remove the Decorative Caps on the bottom of the

refrigerator housing. You will need these holes for the
Bottom Hinge.

Loosen and remove the two bolts and use the Phillips
head screwdriver to remove the Middle Hinge Bracket
from the refrigerator housing. Set parts aside.

Move the Bottom Hinge to the left side of the housing,

keeping the same orientation, and reattach with the
two bolts and one screw. The flat screw must be
placed on the exterior side of the hinge. Move the
Decorative Bolt to the hole on the lower right side
of the housing.
Remove the washer from the Bottom Hinge Pin.
Using a ¼” socket wrench, loosen and remove the
Hinge Pin from the Bottom Hinge. Reattach the
Hinge Pin to the opposite side of the hinge.
NOTE: This is easier to do while the hinge is still
attached.

Turn the refrigerator door upside down on a

nonscratching surface. Loosen the two screws

to remove the Bottom Hinge Pin Insert Bracket

with the Hinge Pin Insert.

9
 REFRIGERATOR INSTALLATION

Flip the Middle Hinge Bracket, (flange will now be on

top) position it on left side of the refrigerator and reattach
with two bolts and a Phillips screwdriver. Place the
Hinge refrigerator door down over the pin on the bottom hinge.
Pin Bracket Place the washer between the refrigerator door and
Hinge Pin middle hinge and re-attach Hinge Pin to Hinge Bracket
Insert with a ¼” socket wrench.
NOTE: Bracket has been flipped, but Hinge Pin stays
in the same orientation with its hexagonal end facing
upward.

Take out the Hinge Pin Insert and move the Bracket to
the other side of the door, keeping the same orientation. Flange
Place the Hinge Pin Insert into the left side of the bracket.
Tighten the Hinge Pin Bracket to the door.

Hinge Middle Hinge

Pin Bracket Bracket
Hinge Pin Insert
Insert the Decorative Screw into the outer hole on the
right
side of the housing. Attach cover on the right side. Cover
is force-fitted.

Decorative
Screw
With a flat-head screwdriver, carefully pry off and
remove the cover over the screw holes on the left side of
refrigerator housing.

REATTACHING THE DOORS

Place the freezer door down over the Hinge Pin on the
Middle Hinge Pin Bracket.

Remove the outer lower Decorative Screw from the

housing at the area between the freezer and refrigerator
doors. (You will need this hole for the Middle Hinge
Bracket.)

Place the Upper Hinge Pin on top of the freezer door

and line up the Upper Hinge with holes on top of the
refrigerator. Use the three bolts to replace the Hinge.

10
 REFRIGERATOR INSTALLATION
After changing doors, make sure that the corners
of the Door Gaskets are not folded over. To ensure a
good seal, apply a small amount of silicon grease on
the corners of gaskets.

Corners
Corners

Tighten the bolts. Force-fit Top Hinge Cover over Top

Hinge.

Replace cover on the top left side of the refrigerator

to the right top to cover the holes. Cover is also
force-fitted.

Cover (on top of

refrigerator)

11
 REFRIGERATOR INSTALLATION
CLOSING AND ALIGNING THE DOORS

To avoid vibration, the unit must be leveled. If necessary, Figure A

adjust the Leveling Legs to compensate for unevenness
of the floor. The front should be slightly higher than the
rear to aid in door closing.

Your refrigerator has three front leveling screws, one on

the right and one on the left. If your refrigerator seems
unstable or if you would like the doors to close more
easily, simply adjust the inclination of the refrigerator by
following the instructions below:

NOTE: Third leveling screw is used for protection of

hinge lower.

1. Plug the refrigerator into a 3 prong grounded outlet.

Move the refrigerator into its final position.
2. Use a flat head screwdriver to adjust the leveling
screws (see Figure A), turning clockwise to raise the
side of the refrigerator and counter-clockwise to lower Door Alignment
it. It may take several turns to adjust it to the inclination If the space between your doors is uneven, follow the
you would like. instructions below to align the doors:
1. Gently pry off the Top Hinge Cover with a flat head
NOTE: Having someone push against the top of the screwdriver and remove.
refrigerator takes some weight off the leveling screws.
This will make it easier to adjust the screws. 2. Loosen the Top Hinge Bolts using a 10 mm or 13/32
inch socket wrench or open-end wrench.
3. Open both doors again and check to make sure that
they close easily. If not, tilt the refrigerator slightly 3. Have someone hold the freezer door so the space
more to the rear by turning both Leveling Screws between the two doors is even, and retighten the top
clockwise. It may take several more turns, and you hinge bolts.
should turn both Leveling Screws the same times.
4. Replace the Top Hinge Cover.

12
 REFRIGERATOR
USING YOUR REFRIGERATOR
INSTALLATION
ENSURING PROPER AIR CIRCULATION ADJUSTING THE CONTROLS
In order to obtain stable temperature, the air must flow ţ
Your refrigerator has two controls that allow you to
between the freezer and refrigerator sections. As shown regulate the temperature the freezer and refrigerator
in the illustration below, the cold air enters through compartments.
the bottom part and circulates upward. This air returns
below the freezer floor and the rest of the air enters the ţ
Refrigerator Control
refrigerator section through the top vent. Initially set the Refrigerator Control on the middle
setting (number 3). To do so, press the TEMPERATURE
ADJUST button until it reaches the middle position
(the third LED turns ON). Leave the refrigerator on this
setting for 24 hours to reach the correct temperature.
After 24 hours, adjust the compartment temperature
as you desire. ALWAYS wait 24 hours before you adjust
the temperature. If you want to set the refrigerator
compartment temperature to a warmer temperature
than the current, continue pressing the TEMPERATURE
ADJUST button until it reaches the desired temperature.

COLD COLDEST

TEMPERATURE
ADJUST

ţ
Demo Mode (For Store Use Only)

Demo Mode disables all cooling in
the refrigerator and freezer sections to conserve energy
while on display in a retail store. When activated, OFF
will display on the control panel.

To deactivate:
Do not block any of these vents with packages of food. Press the TEMPERATURE ADJUST button until your
This can interrupt the flow of air and cause temperature desired temperature setting is reached. The OFF light
and moisture problems. will turn off once the Demo Mode is deactivated.

IMPORTANT: Because air circulates between both ţ
Freezer Control

sections, any odors formed in one section will transfer The freezer control should come from factory on the
to the other. You must thoroughly clean both sections to middle setting (number 2). Wait 24 hours before
eliminate odors. To prevent odor transfer and drying out adjusting the freezer compartment temperature. Roll
of food, make sure you wrap or cover foods tightly (See the knob to set the freezer temperature as you desire.
the “Food Storage Guide” section for details). ALWAYS wait 24 hours after any adjustment to reach the
desired temperature.

NOTE: If you close the fresh food NOTE: Setting at higher number of the Freezer
compartment door applying compartment, the temperature of freezer compartment
more force than necessary, becomes colder.
freezer door may get open and
close again, due internal air flow
of refrigerator.

13
 USING YOUR REFRIGERATOR
ADJUSTING CONTROL SETTINGS FOOD STORAGE GUIDE
Give the refrigerator time to cool down completely before
ITEMS HOW TO STORE
adding food. It is best to wait 24 hours before adding
food to the refrigerator. The mid-settings indicated in the Storing Fresh Food Wrap or store food in the
previous section should be correct for normal household refrigerator in airtight and
refrigerator usage. The controls are set correctly when moisture-proof material unless
milk or juice is cold to your liking and ice cream is firm. otherwise noted. This prevents
food odor and taste transfer
The refrigerator control functions as the thermostat for throughout the refrigerator. For
the entire appliance. The higher the number setting, the dated products, check date code
longer the compressor will run to keep the temperature to ensure freshness.
colder. The freezer control adjusts the cold air flow from
Butter or Store opened butter in a covered
the freezer to the refrigerator. Setting the freezer control
margarine dish or in a closed compartment.
to a lower temperature keeps more cold air in the freezer
When storing a larger quantity,
compartment to make it colder.
wrap in freezer packing and
freeze.
If you need to adjust the temperature in the refrigerator
or freezer, begin by adjusting the refrigerator first. Wait Cheese Store in original packaging until
24 hours after the refrigerator adjustment to check the you are ready to use it. Once
freezer temperature. If it is too warm or too cold, then opened, tightly rewrap with
adjust the freezer control as well. plastic wrap or aluminum foil.
Vegetables with Place in bags or plastic containers
Use the settings listed in the table below as a guide. inside the crisper.
skins (carrots,
peppers)
CONDITION/REASON: RECOMMENDED
ADJUSTMENT: Fruit Wash and let dry; store in plastic
bags in the refrigerator. Do not
REFRIGERATOR section Adjust the wash or pit berries until you
is too warm REFRIGERATOR setting are ready to eat them. Berries
ţ
Opening the door often to the next highest should be selected and kept in
ţ
Adding a large amount number and wait 24 their original packaging (if there
of food hours, then check. is any) or in a paper bag closed
ţ
Room temperature is halfway and set on a shelf.
very warm
Leafy Vegetables Remove original packaging and
FREEZER section is too Adjust the FREEZER trim any dirty or discolored parts.
warm/ ice is made too setting to the next Wash in cold water and drain.
slowly highest number and wait Place in a plastic bag or plastic
ţ
Opening the door often 24 hours, then check. container and store in the crisper.
ţ
Adding a large amount
of food Remove any objects Fish Consume fish or seafood the
ţ
Room temperature is blocking air flow. same day purchased.
very low (not cycling Chef Fresh Store any meat in original airtight,
often enough) moisture-proof packaging.
ţ
Using ice frequently Rewrap if necessary.
ţ
Air vents blocked by
objects Leftovers Cover leftovers with plastic
wrap or aluminum foil. Plastic
REFRIGERATOR section Adjust the containers with airtight lids can
is too cold REFRIGERATOR setting also be used.
ţ
Controls not set to the next lowest
correctly for your number and wait 24
conditions hours, then check.
FREEZER section is too Adjust the FREEZER
cold setting to the next lowest
ţ
Controls not set number and wait 24
correctly for your hours, then check.
conditions

14
 USING YOUR REFRIGERATOR
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15
 USING YOUR REFRIGERATOR
REFRIGERATOR SHELVES PANTRY DRAWER (on some models)

The glass shelves in your refrigerator are adjustable to To remove the Pantry Drawer:
meet your individual storage needs.

Adjusting the shelves to fit different heights of items will

make finding the exact item you want easier. Doing so
will also reduce the amount of time the refrigerator door
is open which will save energy.

IMPORTANT: Do not clean glass shelves with warm water 2

while they are cold. Shelves may break if exposed to
sudden temperature changes or impact. 1

NOTE: Glass shelves are heavy. Use special care when

removing them.

Adjusting Shelves
Remove shelves from the shipping position and replace
shelves in the position you want.

To remove a shelf—Tilt up the back of the shelf in the

direction of 1 and lift it in the direction of 2 . Pull
the shelf out.

Grasp the drawer handle and pull it forward to the drawer

stop. Lift up and pull out.

To reinstall a shelf—Slide the shelf into the guides

until it stops.
To replace the Pantry Drawer:

Slide the drawer back all the way past the drawer stop.

Ice Tray (On some models)

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tray or soak it in water before
removing ice cubes.

16
 USING YOUR REFRIGERATOR
HUMIDITY CONTROLLED CRISPERS To remove the crisper cover:

The crispers provide fresher tasting fruit and vegetables 1. Remove both crisper drawers.
by letting you easily control humidity inside the drawer.
2. Remove the crisper glass.
You can control the amount of humidity in the
moisturesealed crispers by adjusting the control to any 3. While holding the support and crisper cover, pull up
setting between VEGETABLES and FRUIT. and out.

ţ VEGETABLES keeps moist air in the crisper for best

storage of fresh, leafy vegetables.
ţ FRUIT lets moist air out of the crisper for best storage
of fruit.

To remove and install the crisper drawers:

1. Pull the crisper drawer out to the drawer stop.

2. Lift the front of the crisper up, then pull it straight out.

3. To install, slightly tilt up the front, insert the drawer into DOOR BINS
the frame and push it back into place, past the drawer
stop. The door bins are removable for easy cleaning and
adjustment.

1. To remove the bin, simply lift the bin up and pull

straight out.

To remove the crisper glass:

1. Remove the crisper drawers (as described above). 2. To replace the bin, slide it in above the desired support
and push down until it snaps into place.
2. Reach in under the glass and lift up.
NOTE: Some bins may vary in appearance and will
3. Gently push the glass up and out. only fit in one location.

DAIRY BIN

1. To remove the Dairy Bin, simply lift up and pull out.

2. To replace the Dairy Bin, slide it in above the desired

support slots and push down until it stops.

Dairy Bin

17
 REFRIGERATOR CARE AND CLEANING
BACK COVER
WARNING
EXPLOSION HAZARD WARNING
ELECTRICAL SHOCK HAZARD
Before you begin, either unplug the refrigerator or turn
off power at the circuit breaker or fuse box.

Do not use flammable cleaners. Not following these NOTE: Back Cover should only be
instructions can cause death, explosion or fire. removed by a qualified technician.

The refrigerator, as well as the freezer, do their own In order to get an efficient
de-freezing. This process does not prevent the build performance of your refrigerator, BACK
up of contaminants, therefore it is suggested that you clean the back cover of it at least COVER
clean both parts once a month; clean spilled liquids twice a year.
immediately.
REPLACING REFRIGERATOR LIGHTS
REFRIGERATOR CLEANING
ţ
Unplug your refrigerator. The refrigerator and freezer compartment lights
ţ
Pull out all of the removable parts (such as the are LED interior lighting, and service should
vegetable and dairy doors). be performed by aqualified technician.
ţ
Use a clean sponge (or a soft rag) and use it with
lukewarm water mixed with detergent. Do not use WARNING
abrasive or concentrated cleaners.
ţ
Hand wash it, and dry it thoroughly. ELECTRIC SHOCK HAZARD
ţ
Plug the refrigerator back in. Before replacing a burned-out light bulb, either unplug
the refrigerator or turn off power at the circuit breaker
or fuse box.
OUTSIDE
Wax the outside in order to create better protection. Make
sure you use a product specifically design to be used
for electro-domestic products (car wax is acceptable).
Use a clean, soft rag, and perform this task twice a year.
For metal-made refrigerators, do not wax, simply clean
it with water and detergent. Do not use concentrated or
abrasive products.

NOTE: Avoid the usage of chemical products that

contain phosphates or bleach.

INSIDE (Allow freezer to slightly warm up a small

degree to prevent cloth from sticking)
In order to eliminate bad odors, clean the inside of
the refrigerator with a mixture of baking powder and
lukewarm water (one teaspoon of baking powder per cup
of water). Ensure that the powder dissolves thoroughly, in
order to prevent any sort of damage.

DOOR LINING AND GASKETS

Use only a mild detergent (such as dish soap).

PLASTIC PARTS (Covers and Panels)

Do not use abrasive, paper or rough products. These
could damage the product.

18
 REFRIGERATOR CARE AND CLEANING
POWER INTERRUPTIONS When your refrigerator arrives to your home, put
everything back into place and read the section
1. In case of a black out, call your electric company and “Refrigerator Installation” in order to obtain installation
ask how long it will last. preparation. In case your refrigerator has a factory ice
2. In case of a 24 hour or less black out, do not open the maker, remember you have to reconnect the water
refrigerator; this will keep the food fresh. supply.
3. In case of a longer black out, do one of the following
options:
ţ
Pull out all of the frozen food and keep them in an ice
chest.
ţ
Put 2 lbs (907 g) of frozen ice (make sure you use
gloves) for each square foot (28 L) inside the freezer.
This task will preserve the food fro 2 to 4 days.
ţ
In case you do not possess neither ice chest or dry ice,
consume your food as soon as possible.
ţ

REMEMBER: In a power failure, a full freezer stays cold

longer than a partially filled one. A freezer full of meat
stays cold longer than a freezer full of baked goods. If
you see that food contains ice crystals, it may be safely
refrozen, although the quality and flavor may be affected.
If the condition of the food is poor or if you feel it unsafe,
dispose of it.

WHEN GOING ON VACATION

If you decide to leave your refrigerator on when going
away, consider these steps:
1. Consume all of the perishable items and freeze the
rest.
2. Empty the ice bin.

If you decide to leave your refrigerator off:

1. Remove all of the food.
2. Unplug your refrigerator.
3. Clean and dry it well.
4. Make sure the doors stay open (use blocks or tape) in
order to prevent bad odors and fungi from happening.

WHEN MOVING

If you decide to take your refrigerator with you when

moving, consider the following:

1. Remove all of the food from it, and place the frozen
food in an ice chest with dry ice.
2. Unplug your refrigerator.
3. Empty the water from its tray.
4. Clean and dry it with a rag.
5. Pull out all of the removable parts, and wrap them with
adhesive tape.
6. Depending on the model of the refrigerator, lift the top
part of the refrigerator so it can roll with ease, or screw
the levelers so it won´t scratch the floor. Consult to the
section “Closing and Aligning Doors”.
7. Keep the doors closed with the cable glued to the
refrigerator cabinet with an adhesive tape.

19
 ABOUT
ABOUT THETHE AUTOMATIC
AUTOMATIC ICE ICE MAKER
MAKER
NOTE: The automatic Ice maker is only included in some YOU MUST TURN THE SWITCH TO O (OFF)
models. Check your specifications of your refrigerator. ţ
When the water supply is interrupted for many hours.
ţ
When the ice container is left out of its place for more
than one or two minutes.
WARNING ţ
When the refrigerator will not be in use for various
PERSONAL INJURY HAZARD days.
Avoid contact with any moving parts of the ejector
mechanism or with the heater that releases the ice
cubes. DO NOT place your fingers in the automatic ice
NORMAL SOUNDS
ţ
The valve will emit a buzzing sound when the ice maker
maker when the refrigerator is plugged in. is full of water. If the switch is placed in the off position
the buzz will still be heard even when the water pipe
has not been connected. To avoid this sound, move
OPERATING INSTRUCTIONS switch to O (off) position.
After turning on your refrigerator, the ice will start to be
made between 12 and 24 hours. NOTE: The ice maker can get damaged if the switch is
kept in the ON position before the water pipe has been
Identify your ice maker type. connected.
Type 1
ţ
While the ice maker is filling up with water and
Icemaker producing ice, you will hear the sound of the ice falling
and water flowing through the pipes.

PREPARING FOR VACATIONS

Move the ice maker switch to the O (off) position and cut
the flow of water going into the refrigerator.
Ice detecting
sensor
If room temperature is at freezing point, have a
Power Switch specialized technician drain the flow of water from the
inner pipes (certain models) to avoid broken pipe related
The ice maker produces 8 cubes per cycle (between 60 damage.
and 95 cubes in a 24 hour period), depending on the
temperature of the freezer, the times in which the door
opens, and other using conditions (amount of food in
the freezer, etc).

If the refrigerator is used before the connection of water

to the ice maker was performed, you must turn its dial
to O (off).

When the water connections are performed, turn its dial

to I (on).

The ice maker will fill up (and start making ice) between
12 and 24 hours after the refrigerator is turned on.

Throw away the first batch of ice. Make sure that nothing
interferes with the sensor.

When the ice reaches the sensor, the ice maker will stop
to make ice immediately.

It’s normal that some ice gets stuck. If the ice is not used
frequently, the older cubes of ice will be opaque in color,
smaller, and with a strange flavor.

20
 CONNECTING THE WATER LINE
NOTE: It is necessary to have a water source when both behind the refrigerator and the source of water and add
water and/or ice dispensers are available in your product. to that 8 feet (2,4 m). Make sure there is sufficient pipe
material to allow the free movement of the refrigerator
BEFORE START from the wall
The water source is not guaranteed by the refrigerator
manufacturer. Follow instructions carefully in order to A cold water source. Water pressure should be between
reduce damage. 0,138 and 0,82 MPa or 20 and 120 PSI for models not
containing water filter and between 0,276 and 0,82
Air located inside the water pipes can cause hammering MPa or 40 and 120 PSI for models containing water
or tapping causing damage to the inner pipes or water filter.
spillage in the inside of the refrigerator. Call a qualified
plumber to fix such hammering on the connections A drill.
before installing the water pipe.
Adjustable 1/2”(12,7 mm) key.
To avoid burn damage or such, never connect refrigerator
to hot water pipes. Flat and Phillips style (star) screwdriver.

If you are to use the refrigerator before connecting it Two 1/4” (6,35 mm) diameter
to the water source, make sure the ice maker is the off compression nuts with two
position. sides to connect the copper
pipe to the refrigerator valve.
Never attempt to install the ice maker pipes in areas
where room temperature is below freezing point. If your current copper pipe has some
reduction on the ends, it will be
When using any electrical device (like a drill) during necessary to get and adaptor (found
the installation, make sure device is doubly isolated or in hardware stores) to connect the
making ground to prevent risk of electrical surge or water line to the refrigerator. It is also
discharge. possible to cut such reductions with a pipe cutter and
use the compression connections mentioned above.
All installations should be done considering local water
and drainage requirements. Bypass valve to connect to
the cold water line. The valve
If an inverted osmosis water filtration system is must have a water opening
connected to the cold water source, the water hose with an interior 5/32” (3,46
installation is not assured or guaranteed by the mm) diameter in the cold-
refrigerator or automated ice maker manufacturer. water connection point.
Follow the next instructions carefully to minimize costly These valves can be located
water related damages. in any cold-water connection package. Before buying
When having an inverted osmosis water filtration make sure such valve meets local standards and
system connected to the cold-water flow, the water requirements.
pressure for such system must be at least between
40-60 PSI or 0,27 MPa (2,8 kg · f / cm ² ~ 4,2 kg · f
/ cm ², (2,8 kg · f / cm ² ~ 4,2 kg · f / cm ², less than INSTALLATION INSTRUCTIONS
2 ~ 3 seconds to fill a 7 oz of capacity cup [0,2 liters]). Install the valve to the pipe that you use to drink water.
If the inverted osmosis water filtration system pressure
is less than 21 PSI or 0,14 MPa (1,5 kg · f / cm ², more
than four (4) seconds to fill a 7 oz of capacity cup [0,2 CAUTION: Connect to potable water supply only.
liters]):
a) Identify if the sediments filter in the inverted osmosis 1. CLOSE THE MAIN WATER SOURCE
system is being blocked. Replace filter if necessary. Open the nearest water faucet to let water flow and
b) Allow inverted osmosis system storage tank to refill empty pipes.
after extensive usage.
c) Call a qualified plumber if the inverted osmosis water 2. SELECT THE LOCATION OF THE
pressure problem continues. VALVE
Select the location of the valve that
will provide a better access. It is best
REQUIREMENTS to connect to a vertical pipeline. When
1/4” (6,35 mm) in diameter copper pipe connecting to a horizontal pipeline is
to connect refrigerator to the water necessary, make the connection in the
pipe. Make sure both terminals are lateral or upper area instead of the
cut in a squared manner. lower area to prevent accumulation of
sediment.
To determine how much pipe material is needed,
measures the distances between the valves located

21
 CONNECTING THE WATER LINE
3. DRILL A HOLE FOR THE VALVE
Drill a 1/4” (6,35 mm) diameter
hole in the water pipeline.
Remove jagged edges produces Saddle Type
after perforation. Make sure water Shutoff Valve Compression Nut
does not reach the drill. Not
performing the 1/4” (6,35 mm)
perforation can lead to a low or
smaller ice production. Packing Nut

Outlet Valve Ferule (sleeve)

4. TIGHTEN THE VALVE
Tight the valve into the cold water pipeline with a tube
trap. 8. DRAIN THE PIPE
Open the main water source (1) and drain the pipe until
Pipe Clamp water comes out clear.

1
Saddle Type Vertical Cold
Shutoff Valve Water Pipe

NOTE: Codes for 248 CMR pipelines of the state of

Massachusetts must be attached to the connection. Allow water flow from the bypass valve (2) and close after
Valves of this type are banned in Massachusetts. Call an draining 1/4 of a gallon (1L) of water.
authorized plumber by the norms and regulations of
your country.

5. TIGHTEN THE TRAP

Tighten the trap until the sealing ring begins to grow.
NOTE: Make sure it is not too tight, this can break the
pipe. 2
Washer

Pipe Clamp Inlet End

Clamp Screw

9. CONNECT PIPE TO REFRIGERATOR

NOTES:
Before making connection to refrigerator, make sure
it is not connected to any energy source. If your
refrigerator does not have a water filter, it is advised
to install one.
6. PLACE THE PIPELINE If your water source contains sand or related particles
Place the pipeline between the cold water pipe and the that can travel to the valve, install a water filter near the
refrigerator. Place it through a hole in the wall or floor refrigerator.
(behind the refrigerator or next to the cabinet) as close
to the wall as possible. IMPORTANT: Never use old or used hoses. Always use
new ones to have a better use and experience. Connect
NOTE: Make sure there is a sufficient amount of extra always to a potable water source to avoid security and
pipeline (8 feet [244 mm] coiled up three times with a health issues.
10” [25 cm] in diameter) to allow free movement of the
refrigerator from the wall after installation was made.

7. CONNECT PIPELINE TO VALVE

Place the compression nut and the copper pipe ferule at
the end of the pipe and connect to the valve. Make sure
the pipe is completely inserted into the valve. Tighten
nut carefully.

22
 CONNECTING THE WATER LINE
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23
 TROUBLESHOOTING GUIDE

UNDERSTANDING SOUNDS YOU MAY HEAR

Your new refrigerator may make sounds that your old one
did not make. Most of the new sounds are normal. Hard
surfaces, like the floor, walls and cabinets, can make the
sounds seem louder than they actually are. The following Popping:
describes the kinds of sounds you may hear and what Contraction and expansion of the inside walls.
may be causing them.. Sizzling:
Water dripping on the defrost heater during a defrost
Clicking: cycle.
The defrost control will click when the automatic defrost Vibrating Noise:
cycle begins and ends. The thermostat control (or If the side or back of the refrigerator is touching a
refrigerator control, depending on the model) will also cabinet or wall, some of the normal vibrations may make
click when cycling on and off. an audible sound. To eliminate the noise, make sure that
the sides and back cannot vibrate against any wall or
Rattling: cabinet.
Rattling noises may come from the flow of refrigerant, the Dripping:
water line, or items stored on top of the refrigerator. Water running into the drain pan during the defrost cycle.
Pulsating or High-Pitched Sound:
Whooshing: Your refrigerator is designed to run more efficiently to
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the refrigerator when the doors are open. a pulsating or high-pitched sound.
Gurgling:
As each cycle ends, you may hear a gurgling sound
caused by the refrigerant flowing through the cooling
system.

Proble Possible Causes Solutions

The power supply cord is unplugged. Firmly plug the cord into a live outlet with
proper voltage (see Electrical & Grounding
Requirements).
A household fuse has blown or a Replace the fuse or reset the circuit
circuit breaker has tripped. breaker. If the problem persists, contact
an electrician.
The refrigerator control is set to the Refer to the Setting the Controls section.
OFF position.
Refrigerator is not The refrigerator is in the defrost cycle. Wait about 30 minutes for defrost cycle
cooling. to end.
The OFF light is illuminated. The refrigerator is in DEMO mode. The
Demo Mode disables the cooling system
and only the lamps and display will work
COLD COLDEST normally.
To disable Demo Mode, press the
TEMPERATURE TEMPERATURE ADJUST button until you
ADJUST
set the desire temperature level. When
demo mode is deactivated, the OFF light will
turn off.

24
 TROUBLESHOOTING GUIDE
Problem Possible Causes Solutions
The power supply cord is unplugged. Firmly plug the cord into a live outlet
with proper voltage (refer to Electrical &
Grounding Requirements).
An LED light has malfunctioned. Before proceeding to replace LED, unplug the
Lights do not refrigerator or turn off power at the circuit
work breaker or fuse box.

NOTE: The refrigerator and freezer

compartment lamps are LED interior lighting,
and service should only be performed by a
qualified technician.
Vibration or The refrigerator is not resting solidly Floor is weak or uneven or leveling legs need
rattling on the floor. adjusting. See the Installation section for
noise. leveling instructions.
The refrigerator that was replaced was an Modern refrigerators require more operating
older model. time but use less energy due to more efficient
technology.
The room temperature is warmer The compressor will run longer under warm
than normal. conditions. At normal room temperatures
(70°F) expect your compressor to run about
40% to 80% of the time. Under warmer
conditions, expect it to run even more often.
The refrigerator should not be operated in
surrounding temperatures above 110°F.
The door is opened often or a large Adding food and opening the door warms the
amount of food has just been added. refrigerator, requiring the compressor to run
longer in order to cool the refrigerator back
down. In order to conserve energy, try to get
Compressor everything you need out of the refrigerator
seems at once, keep food organized so it is easy to
to run too much. find, and close the door as soon as the food is
removed. (Refer to the Food Storage Guide.)
The refrigerator was recently plugged in The refrigerator will take up to 24 hours to
and the refrigerator control was set cool completely
correctly.
The refrigerator control is not set correctly See the Adjusting Control Settings section.
for the surrounding conditions.
The doors are not closed completely. Firmly push the doors shut. If they will not
shut all the way, see “Doors will not close
completely” in the Troubleshooting section.
The back cover is dirty. This prevents air transfer and makes the motor
work harder. Clean the back cover. Refer to
the Care and Cleaning section.

25
 TROUBLESHOOTING GUIDE

Problem Possible Causes Solutions

The refrigerator is not level. See the Leveling and Door Alignment section.
Food packages are blocking the Rearrange food containers to clear door and
door open. door shelves.
The ice bin, crisper cover, pans, Push bins all the way in and put crisper cover,
shelves, door bins or baskets are pans, shelves and baskets into their correct
out of position. positions. See the Using Your Refrigerator
section for more information.
Doors will not The gaskets are sticking. Clean gaskets and the surfaces that they
close completely. touch. Rub a thin coat of appliance polish or
kitchen wax on the gaskets after cleaning.
The refrigerator wobbles or seems unstable. Level the refrigerator. Refer to the Leveling
and Door Alignment for more information.
The doors were removed during product Remove and replace the doors according to
installation and not properly replaced. the Removing and Replacing Refrigerator
Handles and Doors section, or call a qualified
technician.
The door is not closing properly. See “Doors will not close completely” in the
Frost or ice Troubleshooting section.
crystals on frozen
food. The door is opened often. When the door is opened, warm, humid air is
allowed in the freezer, resulting in frost.
The icemaker was recently installed. Discard the first few batches of ice to avoid
discolored or bad tasting ice.
The ice has been stored for too long. Throw away old ice and make a new supply.
The food has not been wrapped tightly in Rewrap foods since odors may migrate to the
Ice has bad taste either compartment. ice if food is not wrapped properly.
or odor. The water supply contains minerals such as A water filter may need to be installed to
sulfur. eliminate taste and odor problems.
The interior of the refrigerator needs See Care and Cleaning section for more
cleaning. information.
The ice storage bin needs cleaning. Empty and wash bin. Discard old cubes.
The refrigerator is defrosting. The water will evaporate. It is normal for
There is water in water to drip into the defrost pan.
the defrost drain It is more humid than normal. Expect that the water in the defrost pan will
pan. take longer to evaporate. This is normal when
it is hot or humid.

26
 TROUBLESHOOTING GUIDE

Problem Possible Causes Solutions

The refrigerator The sounds may be normal for your Refer to the Understanding Sounds You May
seems to make refrigerator. Hear section for more information.
too much noise.
New installation. Wait 12 to 24 hours after icemaker
installation for ice production to begin. Wait
72 hours for full ice production.
The refrigerator is not connected to a water Connect refrigerator to the water supply and
supply or the supply shutoff valve is not turn water shutoff valve fully open.
turned on.
Reverse osmosis water filtration system is Reverse osmosis filtration systems can reduce
connected to your cold water supply. the water pressure below the minimum
amount and result in icemaker issues. (Refer to
Water Pressure section.)
Kink in the water source line. A kink in the line can reduce water flow.
Straighten the water source line.
Ice demand has exceeded storage capacity. The icemaker will produce approximately 95
cubes in a 24 hour period.
NOTE: An extra ice bucket is provided in
the freezer section for additional storage
capacity.
The icemaker is
not producing The icemaker is not turned on. Locate the icemaker ON/OFF switch and
ice or not confirm it is in the ON (I) position.
enough ice. There is something on the ice-detecting Foreign substances or frost on the icedetecting
sensor. sensor can interrupt ice production.
Make sure the sensor area is clean at all times
for proper operation.
The temperature setting for the freezer is The recommended temperature for the freezer
too warm. compartment for normal ice production is
0°F. If the freezer temperature is warmer, ice
production will be affected.
The doors are opened often. If the doors of the unit are opened often,
ambient air will warm the refrigerator which
will prevent the unit from maintaining the
set temperature. Lowering the refrigerator
temperature can help, as well as not opening
the doors as frequently.
The doors are not closing properly. If the doors are not properly closed, ice
production will be affected. See “Doors will
not close completely” in the Troubleshooting
section for more information.
Controls are not set correctly for conditions. If the temperature is too cold, raise the
Refrigerator or temperature setting one increment at a time
Freezer section (refer to the Setting the Controls section).
is too cold. When changing control settings, wait 24 hours
before making additional adjustments.

27
 TROUBLESHOOTING GUIDE

Problem Possible Causes Solutions

The air vents are blocked. Cold air circulates Locate air vents by using your hand to sense
from the freezer to the fresh food section airflow and move all packages that block
and back again through air vents in the wall vents and restrict airflow. (See air flow
dividing the two sections. diagram below.)

The doors are opened often. Opening the door warms the refrigerator,
requiring the compressor to run longer in
order to cool the refrigerator back down. In
order to conserve energy, try to get everything
you need out of the refrigerator at once, keep
Temperature food organized so it is easy to find, and close
is too warm or the door as soon as the food is removed.
there is interior
moisture buildup. The control is not set correctly for the If the temperature is too warm, change the
surrounding conditions. setting one increment at a time. Refer to the
Setting the Controls section. Wait 24 hours
for temperatures to stabilize or even out.
A large amount of food has just been Adding food warms the refrigerator. It can
added to the refrigerator or freezer. take a few hours for the refrigerator to return
to normal temperature.
The food is not packaged correctly. Wrap food tightly and wipe off damp
containers prior to storing in the refrigerator
to avoid moisture accumulation. If necessary,
repackage food according to the guidelines in
the Food Storage Guide section.
The doors are not closing completely. See “Doors will not close completely” in the
Troubleshooting section.
The weather is humid. In humid weather, air carries moisture
into the refrigerator when the doors are
opened. Increased humidity in the freezer or
refrigerator compartments can lead to frost or
condensation.
An automatic defrost cycle was completed. It is normal for droplets to form on the interior
back wall after the refrigerator automatically
defrosts.

28
 TROUBLESHOOTING GUIDE

Problem Possible Causes Solutions

The gaskets are dirty or sticky. Clean the gaskets and the surfaces that they
touch. Rub a thin coat of appliance polish or
kitchen wax on the gaskets after cleaning.
The doors are The door is reopened within a short time When you open the door, warmer air enters
difficult to open. after having been opened. the refrigerator. As the warm air cools, it can
create a vacuum. If the door is hard to open,
wait one minute to allow the air pressure to
equalize, then see if it opens more easily.
The temperature control in the refrigerator Press the Temperature Adjust button to set
compartment is set too cold. the refrigerator compartment to a warmer
temperature.
Frozen food Refrigerator is installed in a cold location. When room temperature is below 41°F (5°C),
in refrigerator food can freeze. The refrigerator should not
compartment. be operated in temperatures below 55°F
(13°C).
Food with a high water content was placed Place food with a high water content toward
too close to the cold air discharge vent. the front of the refrigerator.

29
 WARRANTY
LG ELECTRONICS U.S.A., INC.
LG REFRIGERATOR LIMITED WARRANTY - U.S.A.

Should your LG Refrigerator (“Product”) fail due to a defect in materials or workmanship under normal home use, during
the warranty period set forth below, LG will at its option repair or replace the product. This limited warranty is valid only to
the original retail purchaser of the product and applies only when purchased and used within the United States including
U.S. Territories. Proof of original retail purchase is required to obtain warranty service under this limited warranty.

Refrigerator/Freezer Sealed System (Compressor, Condenser, and Evaporator only)

One (1) year from the date of original One (1) year from the date of original Seven (7) years from the date of
retail purchase retail purchase original retail purchase
Parts and Labor Parts and Labor Parts only
(internal/functional parts only) (Consumer will be charged for labor).

Noises associated with normal operation and failure to follow instructions found in the use and care and installation guides or
operating the unit in an unsuitable environment will not be covered under this warranty.
Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days,
whichever is greater.
Replacement products and parts may be new or remanufactured.
THIS WARRANTY IS IN LIEU OF ANY OTHER WARRANTY, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION,
ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE EXTENT ANY IMPLIED
WARRANTY IS REQUIRED BY LAW, IT IS LIMITED IN DURATION TO THE EXPRESS WARRANTY PERIOD ABOVE. NEITHER
THE MANUFACTURER NOR ITS U.S. DISTRIBUTOR SHALL BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT,
SPECIAL, OR PUNITIVE DAMAGES OF ANY NATURE, INCLUDING WITHOUT LIMITATION, LOST REVENUES OR PROFITS,
OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some states do not allow the exclusion
or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts, so the above exclusion
or limitation may not apply to you. This warranty gives you specific legal rights and you may also have other rights that vary from
state to state.

THIS LIMITED WARRANTY DOES NOT COVER: 9. Damage caused by transportation and handling,
1. Service trips to deliver, pick up, install, or repair the including scratches, dents, chips, and/or other damage
product; instruct the customer on operation of the to the finish of your product, unless such damage
product; repair or replace fuses or correct wiring or results from defects in materials or workmanship and
plumbing, or correction of unauthorized repairs/ is reported within one (1) week of delivery (Call: 1-800-
installation. 243-0000).
2. Failure of product to perform during power failures and 10. Damage or missing items to any display, open box,
interruptions or inadequate electrical service. discounted, or refurbished product.
3. Damage caused by leaky or broken water pipes, frozen 11. Products with original serial numbers that have been
water pipes, restricted drain lines, inadequate or removed, altered, or can not be readily determined.
interrupted water supply or inadequate supply of air. Model and Serial numbers, along with original retail
4. Damage resulting from operating the product in a sales receipt, are required for warranty validation.
corrosive atmosphere or contrary to the instructions 12. Increases in utility costs and additional utility
outlined in the product owner’s manual. expenses.
5. Damage to the product caused by accidents, pests and 13. Replacement of light bulbs, filters, or any consumable
vermin, lightning, wind, fire, floods, or acts of God. parts.
6. Damage resulting from misuse, abuse, improper 14. Repairs when your product is used in other than normal
installation, repair, or maintenance. Improper repair and usual household use (e.g. commercial use, offices,
includes use of parts not approved or specified by LG. and recreational facilities) or contrary to the instructions
7. Damage or failure caused by unauthorized modification outlined in the product owner’s manual.
or alteration, or if it is used for other than the intended 15. Costs associated with removal of your product from your
purpose, or any water leakage where the unit was not home for repairs.
properly installed. 16. The removal and reinstallation of the product if it is
8. Damage or failure caused by incorrect electrical current, installed in an inaccessible location or is not installed
voltage, or plumbing codes, commercial or industrial in accordance with published installation instructions,
use, or use of accessories, components, or consumable including LG’s owner’s and installation manuals.
cleaning products that are not approved by LG. 17. Shelves, door bins, drawers, handles, accessories, and
other parts besides those that were originally included
with this particular model.

The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.
For complete warranty details and customer assistance, Write your warranty information below:
please call or visit our website:
Call 1-800-243-0000 (24 hours a day, 365 days a year) and Product Registration Information:
select the appropriate option from the menu, or visit our website
at www.lg.com Model:
Or by mail: LG Customer Information Center: Serial Number:
P. O. Box 240007, 201 James Record Road Huntsville, Alabama Date of Purchase:
35813
ATTN: CIC

30
 WARRANTY

LG ELECTRONICS CANADA, INC.

LG REFRIGERATOR LIMITED WARRANTY - Canada
WARRANTY: Should your LG Refrigerator (“Product”) fail due to a defect in material or workmanship under normal home use during
the warranty period set forth below, LG Canada will at its option repair or replace the Product upon receipt of proof of original retail
purchase.
This warranty is valid only to the original retail purchaser of the product and applies only to a Product distributed in Canada by LG
Canada or an authorized Canadian distributor thereof. The warranty only applies to Products located and used within Canada.

WARRANTY PERIOD: (Note: If the original date of purchase can not be verified, the warranty
will begin sixty (60) days from the date of manufacture).
Refrigerator/Freezer Sealed System (Compressor, Condenser, and Evaporator only)
One (1) year from the date of original One (1) year from the date of original Seven (7) years from the date of
retail purchase retail purchase original retail purchase
Parts and Labor Parts and Labor Parts only
(internal/functional parts only) (Consumer will be charged for labor).
Noises associated with normal operation and failure to follow instructions found in the use and care and installation guides or
operating the unit in an unsuitable environment will not be covered under this warranty.
Replacement products and parts are warranted for the remaining portion of the original warranty period or ninety (90) days,
whichever is greater.
Replacement products and parts may be new or remanufactured.
LG Authorized Service Center warranties their repair work for thirty (30) days.
LG CANADA’S SOLE LIABILITY IS LIMITED TO THE WARRANTY SET OUT ABOVE. EXCEPT AS EXPRESSLY PROVIDED
ABOVE, LG CANADA MAKES NO AND HEREBY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS RESPECTING THE
PRODUCT, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTY OR CONDITION
OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NO REPRESENTATIONS SHALL BE BINDING ON
LG CANADA. LG CANADA DOES NOT AUTHORIZE ANY PERSON TO CREATE OR ASSUME FOR IT ANY OTHER WARRANTY
OBLIGATION OR LIABILITY IN CONNECTION WITH THE PRODUCT. TO THE EXTENT THAT ANY WARRANTY OR CONDITION
IS IMPLIED BY LAW, IT IS LIMITED TO THE EXPRESS WARRANTY PERIOD ABOVE. LG CANADA, THE MANUFACTURER OR
DISTRIBUTOR SHALL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL, DIRECT OR INDIRECT DAMAGES,
LOSS OF GOODWILL, LOST PROFITS, PUNITIVE OR EXEMPLARY DAMAGES OR ANY OTHER DAMAGE, WHETHER ARISING
DIRECTLY OR INDIRECTLY FROM ANY CONTRACTUAL BREACH, FUNDAMENTAL OR OTHERWISE, OR FROM ANY ACTS OR
OMISSIONS, TORT, OR OTHERWISE. This warranty gives you specific legal rights. You may have other rights which may vary
from province to province depending on applicable provincial laws. Any term of this warranty that negates or varies any implied
condition or warranty under provincial law is severable where it conflicts with provincial law without affecting the remainder of
this warranty’s terms.
THIS LIMITED WARRANTY DOES NOT COVER:
1. Service trips to deliver, pick up, install, or repair the product; 9. Damage caused by transportation and handling, including
instruct the customer on operation of the product; repair or scratches, dents, chips, and/or other damage to the finish
replace fuses or correct wiring or plumbing, or correction of of your product, unless such damage results from defects in
unauthorized repairs/installation. materials or workmanship and is reported within one (1) week of
2. Failure of product to perform during power failures and delivery (Call: 1-800-243-0000).
interruptions or inadequate electrical service. 10. Damage or missing items to any display, open box, discounted,
3. Damage caused by leaky or broken water pipes, frozen water or refurbished product.
pipes, restricted drain lines, inadequate or interrupted water 11. Products with original serial numbers that have been removed,
supply or inadequate supply of air. altered, or can not be readily determined. Model and Serial
4. Damage resulting from operating the product in a corrosive numbers, along with original retail sales receipt, are required for
atmosphere or contrary to the instructions outlined in the warranty validation.
product owner’s manual. 12. Increases in utility costs and additional utility expenses.
5. Damage to the product caused by accidents, pests and vermin, 13. Replacement of light bulbs, filters, or any consumable parts.
lightning, wind, fire, floods, or acts of God. 14. Repairs when your product is used in other than normal
6. Damage resulting from misuse, abuse, improper installation, and usual household use (e.g. commercial use, offices, and
repair, or maintenance. Improper repair includes use of parts not recreational facilities) or contrary to the instructions outlined in
approved or specified by LG. the product owner’s manual.
7. Damage or failure caused by unauthorized modification or 15. Costs associated with removal of your product from your home
alteration, or if it is used for other than the intended purpose, or for repairs.
any water leakage where the unit was not properly installed. 16. The removal and reinstallation of the product if it is installed in
8. Damage or failure caused by incorrect electrical current, voltage, an inaccessible location or is not installed in accordance with
or plumbing codes, commercial or industrial use, or use of published installation instructions, including LG’s owner’s and
accessories, components, or consumable cleaning products that installation manuals.
are not approved by LG. 17. Shelves, door bins, drawers, handles, accessories, and other
parts besides those that were originally included with this
particular model.
The cost of repair or replacement under these excluded circumstances shall be borne by the consumer.
Write your warranty information below:
For complete warranty details and
customer assistance, please call or visit
Product Registration Information:
our website: Call 1-888-542-2623 (24 hours
a day, 365 days a year) and select the
Model:
appropriate option from the menu, or visit our
Serial Number:
website at www.lg.com
Date of Purchase:

31
NOTAS

63
NOTAS

64
 LG Customer Information Center
1-800-243-0000 USA, Consumer User
1-888-865-3026 USA, Commercial User
1-888-542-2623 CANADA
Register your Product Online!
www.lg.com