EI VAC Lecture 01

EMOTIONAL
INTELLIGENCE
(VALUE ADDITION COURSE)
Dr. MANSI YUVENDAR CHAUDHARY

ASSISTANT PROFESSOR
DEPARTMENT OF CHEMISTRY
RAJDHANI COLLEGE
(UNIVERSITY OF DELHI)
Email: [email protected]
Objectives
Objectives:
The Learning Objectives of the course are:
• Introduce the concept of emotional intelligence, its
models and components.
• Understand the significance of emotional intelligence in
self-growth and building effective relationships.
• Identify the measures of emotional intelligence.
Learning Outcomes
Learning outcomes:
The Learning Outcomes of the course are
• Self-Awareness, Self-Management, Social Awareness &
Relationship Management.
• Discover personal competence and techniques of building
emotional intelligence.
• Gain insights into establishing positive relationships.
Syllabus
EMOTIONAL INTELLIGENCE
UNIT- I Fundamentals of Emotional Intelligence
• Nature and Significance
• Models of emotional intelligence: Ability, Trait and Mixed
• Building blocks of emotional intelligence: self-awareness,
self-management, social awareness, and relationship
management
Syllabus
Practical component (if any)
Students will practice self-management techniques to
regulate emotions such as
• Mindfulness
• Conditioned relaxation response
• Boundary setting
• Any other
Syllabus
Practical component (if any)
Students will practice various techniques of relationship
management such as
engaging with:
• Display of empathy
• Effective communication
• Teamwork
• Conflict resolution
• Any other
• If required, students can share their experiences in the
form of a Project Report.
• Any other Practical/Practice as decided from time to time
Essential/recommended readings
• Bar-On, R., & Parker, J.D.A.(Eds.) (2000). The handbook of
emotional intelligence. San Francisco, California: Jossey
Bros.
• Goleman, D. (2005). Emotional Intelligence. New York:
Bantam Book.
• Sternberg, R. J. (Ed.). (2000). Handbook of intelligence.
Cambridge University Press.
Suggested Readings
• HBR's 10 Must Reads on Emotional Intelligence (2015)
• HBR's 10 Must Reads on Managing Yourself (2011)
• Self Discipline: Life Management, Kindle Edition, Daniel
Johnson.
What is Emotional Intelligence?
Emotional Intelligence can be

defined as the ability to monitor
one‟s own and others‟ feelings and
emotions, to discriminate between
them and to apply this information
to guide one‟s action and thinking.
For being Emotionally Intelligent, answers to the
following three questions can be of much help:
(1) What are the differences between how you

see yourself and how others see you?
(2) What matters to you?
(3) What changes will you make to achieve your

goals?
H.W.: List down

(i) Your Strengths
(ii) Your Weaknesses
(iii)Your Developmental Opportunities
MODELS OF EMOTIONAL INTELLIGENCE
ABILITY, TRAIT AND MIXED
The categorization of models is based on the thoughts proposed by Salovey and
Mayer (1990), Goleman and Petrides, (1995), Bar-On (1997) and Petrides and
Furnham (2001)
Salovey and Mayer Definition of EI: “the ability to monitor one‟s own and other‟s
emotions, to discriminate among them and to use the information to guide one‟s
thinking and actions”
Goleman „s Defiition of EI: “Emotional intelligence is any underlying personal

characteristic that is not represented by cognitive intelligence.”
Bar-On Definition of EI: “Emotional intelligence comprises of non-cognitive

capabilities, competencies, and skills that influence an individual‟s ability to cope with
environmental demands and pressures successfully.”
Petrides and Furnham defination of EI: “Emotional intelligence is a trait and it is a

constellation of emotional self-perceptions located at the lower levels of personality
hierarchies.”
ABILITY MODEL OF EMOTIONAL INTELLIGENCE
Ability model of emotional intelligence is made up of four sets

of emotion processing mental abilities, which arranged in the
order from very basic to higher-level ability.
Mayer and Salovey‟s (1997) model comprised of ability namely

(1) perception, appraisal and expression of emotion,
(2) emotional facilitation of thinking
(3) understanding and analyzing emotions, and
(4) reflective regulation of emotions
TRAIT MODEL OF EMOTIONAL INTELLIGENCE
Petrides and Furnham explained that emotional intelligence is entwined to
selfperceived ability and tendency to behave. Therefore, personality dimension
should be used to measure emotional intelligence and proposed the idea of Trait
emotional intelligence (or trait emotional self-efficacy).
• Trait emotional intelligence composed of fifteen emotion-related facets

scattered across personality dimensions and clustered under four factors namely,
wellbeing, self-control, emotionality, and sociability (Petrides, 2009).
• Well-being is related to better adaptation. Self-control is controlling urges and
desires.
• High emotionality indicates perception and expression emotions to establish
and maintain a relationship.
• Lastly, sociability is related to social relationships and social influence. Meanwhile,
adaptability and self-motivation facets directly feed global trait emotional
intelligence.
MIXED MODEL OF EMOTIONAL INTELLIGENCE
• Mixed model of emotional intelligence enjoys the goodness of both competency
(ability) and general disposition (trait).
• There are two big mixed models of emotional intelligence proposed by Bar-On
(Bar-On, 1997), which is a theoretical model; and Goleman (2001), which is a
more practical model.
• The original model has five dimensions with 15 components.

• Intrapersonal skills comprise self-regard, emotional self-awareness,
assertiveness, self-actualisation, and independence.
• Interpersonal skills consist of empathy, interpersonal relationship, and social
responsibility.
• Then followed by adaptability dimension that includes problem-solving,
flexibility, and reality testing.
• The fourth dimension is stress management comprises stress tolerance and
impulse control.
• In the last dimension, general mood such as happiness and optimism were
explained.
• Emotion: High, Medium and Low

MIXED MODEL OF EMOTIONAL INTELLIGENCE
In 2000, Bar-On (2000) refined his original model by re-categorising the components
into constituent components
THE BUILDING BLOCKS OF EMOTIONAL INTELLIGENCE
There are four separate aspects of EI, and we‟re all better at
some than others. These are:
Self-Awareness, Self-Management, Social Awareness, and
Relationship Management
SELF AWARENESS
• Critically Important with respect to Emotional Intelligence
• Being Emotionally Intelligent, One should know his/her
Strengths, Weaknesses and Developmental Opportunities
• This also helps you see your Blind Spots
• One cannot be Emotionally Intelligent, if you are not Self-
Aware
SELF MANAGEMENT Identify Your Triggers
• What Triggers You?
• What makes you Irritated?
• What gives you momentary
triggers?
• Reflect on what you are like under
Stress
SELF MANAGEMENT
Have a Self Care Regimen
Engage in Self Care
Self care Strategies:

Exercise
Nutrition + Emotion While Eating the Food
Sleep Hygiene (7-8 hours, approx.) Don't toss and turn in bed; No Screen Time;
Meditation
Socializing
Pursue Your Hobbies
Other Stress-Reducing Strategies
H.W.: List down your stress reducing strategies and pursue them whenever possible
SELF MANAGEMENT
Deep Breathing
Question Your Stories
Cultivate Positive Emotions
Perform a Post-Mortem of Your Mistakes
H.W.: Walk through a bad story that has happened - an undesirable interaction
with someone
Consider the story that you are telling yourself and reflect on other possible
explanations to what have happened
THANK YOU FOR YOUR TIME AND PATEINCE
YOUR QUESTIONS ARE NOW WELCOME
See You All in the Next Class !!!!

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EMOTIONAL

Dr. MANSI YUVENDAR CHAUDHARY

Emotional Intelligence can be

(1) What are the differences between how you

(2) What matters to you?

(3) What changes will you make to achieve your

H.W.: List down

Goleman „s Defiition of EI: “Emotional intelligence is any underlying personal

Bar-On Definition of EI: “Emotional intelligence comprises of non-cognitive

Petrides and Furnham defination of EI: “Emotional intelligence is a trait and it is a

Ability model of emotional intelligence is made up of four sets

Mayer and Salovey‟s (1997) model comprised of ability namely

• Trait emotional intelligence composed of fifteen emotion-related facets

• The original model has five dimensions with 15 components.

• Emotion: High, Medium and Low

Have a Self Care Regimen

Engage in Self Care

Self care Strategies:

Question Your Stories

Cultivate Positive Emotions

Perform a Post-Mortem of Your Mistakes

YOUR QUESTIONS ARE NOW WELCOME

See You All in the Next Class !!!!

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