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Pacom RTU Contact ID

Reporting Codes

Version 1.4 Modified 09/2005

 Contact ID Reporting Codes i

Table of Contents
1. Pacom RTU Contact ID Reporting Codes . . . . . . . . . . . . . . . . . . . . . . . .1
1.1 Dial Backup Details & Message Filtering:. . . . . . . . . . . . . . . . . . . . .1
1.1 External Alarm Zones: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
1.2 Other Panel Internal Alarms: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
1.2.1 Tamper Alarms: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
1.2.2 Offline Alarms: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
1.2.3 General Fail Alarms: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
1.2.4 A.C. Fail: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
1.2.5 Battery Low: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
1.2.6 Film Low: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
1.2.7 Film Out:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
1.2.8 General Alarm: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
1.2.9 Status Reports: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
1.2.10 Opens, Closes and Modes: . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
1.2.11 Communications Alarms: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
1.2.12 Output Operations:. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
1.2.13 Reminder Reports: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
1.2.14 Card Access Reporting: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
1.2.15 DOOR Access Reporting: . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
1.2.16 Supervisor Commands: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
1.3 Backward Commands. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
1.4 Alarm Panel Commands: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
1.5 RTU Commands: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
1.6 RTU Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
1.7 Alarm Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

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 Contact ID Reporting Codes 1

1. PACOM RTU CONTACT ID REPORTING CODES

Supported Contact ID Reporting Codes are dependant on the RTU firmware version used. Supervisory
commands are supported from RTU firmware version 4.02 onwards. Specific Event Types supported
from RTU firmware 4.06 onwards.

Messages are sent using the standard Ademco Contact ID message format:

R U
<LF>00 rrrr 18 Exxx gg Cyyy <CR>
Where:
<LF> is the ASCII line feed character
"rrrr" is the RTU number 0001 -> 9998 (9999 for all base station messages)
"xxx" is the event code
"gg" is the group or area number
"yyy" is the zone number
<CR> is the ASCII carriage return character

All characters are sent as ASCII, including the spaces where shown. The letters 'E' and 'R' are
alternatives, 'E' being for alarm events and 'R' being for restore events. The letters 'C' and 'U' are also
alternatives, 'C' being for zone number and 'U' being for user number. Most events include a zone
number. Only a few opening and closing type messages have user numbers. All messages must be
responded to with either an ACK (1400Hz tone within 1 second) or NAK (no tone for 1 second).

The following lists define the event, group and zone field entries for each type of message in the
format:
• Exxx gg CzzzAlarm event
• or Rxxx gg Czzz Restore event
• or Exxx gg Uzzz Opening event with user number
• or Rxxx gg Uzzz Closing event with user number

Generally only the alarm or opening event is indicated but occasionally the restore or closing event may
be indicated for clarity.

1.1. Dial Backup Details & Message Filtering:

1. Whenever it reports to the 3rd party receiver RTU puts out "dialout connect" message in the GMS
Log. This message gets reported on GMS only once irrespective on number of messages reported to
the receiver.

2. This connect message will be filtered from the dialup message queue before being put into the
queue so that it doesn't get sent via Contact ID and so it doesn't increment the non-important alarms
counter .

3. Error stats are added to help for diagnoses what is happening/causing the controller to dial out and
also any Nak's and the like.
• Number of Important alarms
• Number of Non-important alarms
• Number of dialout due to heartbeat time set.

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2 Pacom RTU Contact ID Reporting Codes

"Apply Message Filters before Dialup" flag setting in (Port Parameters-> Modem -> Base Station tab->
Parameters) will decide the filtering of the messages to be done or not before putting onto the queue
based on filter messages setting. It applies for all types of reporting (Pacom, Contact ID, SIA, and
SMS).

If there is a port with Backup Priority (Dual Reporting), and is not a Pacom message then the connect
message will also be filtered.
If the "Dialup Type" option is selected in (Port Parameters-> Modem -> Base Station tab-> Parameters)
then based on the type selected the heatbeat message is reported to the receiver.

Timings for heartbeat reporting based on Dialup Type numbers 1 to 8 for Contact ID and SIA formats
are:

Dialup Type Heartbeat Response Time

DialType 1 1 Minute - 2 Minutes

DialType 2 30 Minutes - 60 Minutes

DialType 3 1 Hour - 2 Hours

DialType 4 2 Hours - 4 Hours

DialType 5 4 Hours - 6 Hours

DialType 6 6 Hours - 8 Hours

DialType 7 8 Hours - 10 Hours

DialType 8 10 Hours - 12 Hours

Table 1-1. Dialup Type

If the "Dialback time" & "Random time between time specified (+/-30 mins)" are set then based on the
time selected with +/- 30minutes of the time selected it reports it to the receiver. If the "Random time
between time specified (+/-30 mins)" flag is not set then it reports at the exact time selected.

Note: A Periodic Test report message with Event code '602' and zone number '001' is sent for heartbeating
message transmission (TX) only.

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 Contact ID Reporting Codes 3

1.1. External Alarm Zones:

In the following messages, 'gg' is the area number 00-99 E132 gg C001 -> E132 gg C256
where 00 is area one. External vault alarm

E130 gg C001 -> E130 gg C256 E602 gg C001 -> E602 gg C256
External normal alarm External alarm zone tested

E380 gg C001 -> E380 gg C256 E354 gg C001 -> E354 gg C256
External trouble alarm External alarm zone test report overdue

E383 gg C001 -> E383 gg C256 E307 gg C001 -> E307 gg C256
External tamper alarm External alarm zone failed self test

E110 gg C001 -> E110 gg C256 E570 gg C001 -> E570 gg C256
External fire alarm External isolate (bypass/shunt)

E120 gg C001 -> E120 gg C256 R570 gg C001 -> R570 gg C256
External raid alarm External deisolate

1.2. Other Panel Internal Alarms:

Note: The event code is changed to 572 for isolate or deisolate of tampers or off lines only.

1.2.1. Tamper Alarms:

E145 00 C257 Termination unit tamper E145 00 C287 16 I/O 14 tamper
E145 00 C288 16 I/O 15 tamper
E145 00 C258 Keypad 1 tamper E145 00 C289 16 I/O 16 tamper
E145 00 C259 Keypad 2 tamper
E145 00 C260 Keypad 3 tamper E145 00 C290 Camera controller 1 tamper
E145 00 C261 Keypad 4 tamper E145 00 C291 Camera controller 2 tamper
E145 00 C262 Keypad 5 tamper E145 00 C292 Camera controller 3 tamper
E145 00 C263 Keypad 6 tamper E145 00 C293 Camera controller 4 tamper
E145 00 C264 Keypad 7 tamper
E145 00 C265 Keypad 8 tamper E145 00 C294 Active end of line controller 1 tamper
E145 00 C266 Keypad 9 tamper E145 00 C295 Active end of line controller 2 tamper
E145 00 C267 Keypad 10 tamper E145 00 C296 Active end of line controller 3 tamper
E145 00 C268 Keypad 11 tamper E145 00 C297 Active end of line controller 4 tamper
E145 00 C269 Keypad 12 tamper E145 00 C298 Remote alarm panel 1 tamper
E145 00 C270 Keypad 13 tamper E145 00 C299 Remote alarm panel 2 tamper
E145 00 C271 Keypad 14 tamper E145 00 C300 Remote alarm panel 3 tamper
E145 00 C272 Keypad 15 tamper E145 00 C301 Remote alarm panel 4 tamper
E145 00 C273 Keypad 16 tamper E145 00 C302 Remote alarm panel 5 tamper
E145 00 C274 16 I/O 1 tamper E145 00 C303 Remote alarm panel 6 tamper
E145 00 C275 16 I/O 2 tamper E145 00 C304 Remote alarm panel 7 tamper
E145 00 C276 16 I/O 3 tamper E145 00 C305 Remote alarm panel 8 tamper
E145 00 C277 16 I/O 4 tamper E145 00 C306 Dialler interface 1 tamper
E145 00 C278 16 I/O 5 tamper E145 00 C307 Dialler interface 2 tamper
E145 00 C279 16 I/O 6 tamper E145 00 C308 Dialler interface 3 tamper
E145 00 C280 16 I/O 7 tamper E145 00 C309 Dialler interface 4 tamper
E145 00 C281 16 I/O 8 tamper
E145 00 C282 16 I/O 9 tamper E145 00 C310 Main unit port 1 tamper
E145 00 C283 16 I/O 10 tamper E145 00 C311 Main unit port 2 tamper
E145 00 C284 16 I/O 11 tamper E145 00 C312 Main unit tamper
E145 00 C285 16 I/O 12 tamper
E145 00 C286 16 I/O 13 tamper

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 4 Contact ID Reporting Codes

E145 gg C313 Keypad 17-64 tamper ('gg' = 17 to 64) E145 gg C319 Card reader 1-64 tamper ('gg' = 01 to 64)
E145 gg C314 16 I/O 17-64 tamper ('gg' = 17 to 64) E145 gg C320 Siren 1-64 tamper ('gg' = 01 to 64)
E145 gg C315 16 I/O 65-128 tamper ('gg' = 01 to 64, E145 gg C321 Remote arming station 1-64 tamper ('gg'
where 01 = 65) = 01-64)
E145 gg C316 16 I/O 129-192 tamper ('gg' = 01 to 64, E145 gg C322 Data gathering panel 1-15 tamper ('gg' =
where 01 = 129) 01-15)
E145 gg C317 16 I/O 193-256 tamper ('gg' = 01 to 64,
where 01 = 193)
E145 gg C318 Camera controller 5-64 tamper ('gg' = 05
to 64)

1.2.2. Offline Alarms:

E150 00 C350 Keypad 1 off line E150 00 C393 Remote alarm panel 4 off line
E150 00 C351 Keypad 2 off line E150 00 C394 Remote alarm panel 5 off line
E150 00 C352 Keypad 3 off line E150 00 C395 Remote alarm panel 6 off line
E150 00 C353 Keypad 4 off line E150 00 C396 Remote alarm panel 7 off line
E150 00 C354 Keypad 5 off line E150 00 C397 Remote alarm panel 8 off line
E150 00 C355 Keypad 6 off line
E150 00 C356 Keypad 7 off line E150 00 C398 Remote arming station 1 off line
E150 00 C357 Keypad 8 off line E150 00 C399 Remote arming station 2 off line
E150 00 C358 Keypad 9 off line E150 00 C400 Remote arming station 3 off line
E150 00 C359 Keypad 10 off line E150 00 C401 Remote arming station 4 off line
E150 00 C360 Keypad 11 off line E150 00 C402 Remote arming station 5 off line
E150 00 C361 Keypad 12 off line E150 00 C403 Remote arming station 6 off line
E150 00 C362 Keypad 13 off line E150 00 C404 Remote arming station 7 off line
E150 00 C363 Keypad 14 off line E150 00 C405 Remote arming station 8 off line
E150 00 C364 Keypad 15 off line E150 00 C406 Remote arming station 9 off line
E150 00 C365 Keypad 16 off line E150 00 C407 Remote arming station 10 off line
E150 00 C408 Remote arming station 11 off line
E150 00 C366 16 I/O 1 off line E150 00 C409 Remote arming station 12 off line
E150 00 C367 16 I/O 2 off line E150 00 C410 Remote arming station 13 off line
E150 00 C368 16 I/O 3 off line E150 00 C411 Remote arming station 14 off line
E150 00 C369 16 I/O 4 off line E150 00 C412 Remote arming station 15 off line
E150 00 C370 16 I/O 5 off line E150 00 C413 Remote arming station 16 off line
E150 00 C371 16 I/O 6 off line
E150 00 C372 16 I/O 7 off line E150 00 C414 Data gathering panel / Internet board 1
E150 00 C373 16 I/O 8 off line off line
E150 00 C374 16 I/O 9 off line E150 00 C415 Data gathering panel / Internet board 2
E150 00 C375 16 I/O 10 off line off line
E150 00 C376 16 I/O 11 off line E150 00 C416 Data gathering panel / Internet board 3
E150 00 C377 16 I/O 12 off line off line
E150 00 C378 16 I/O 13 off line E150 00 C417 Data gathering panel / Internet board 4
E150 00 C379 16 I/O 14 off line off line
E150 00 C380 16 I/O 15 off line E150 00 C418 Data gathering panel / Internet board 5
E150 00 C381 16 I/O 16 off line off line
E150 00 C419 Data gathering panel / Internet board 6
E150 00 C382 Camera controller 1 off line off line
E150 00 C383 Camera controller 2 off line E150 00 C420 Data gathering panel / Internet board 7
E150 00 C384 Camera controller 3 off line off line
E150 00 C385 Camera controller 4 off line E150 00 C421 Data gathering panel / Internet board 8
off line
E150 00 C386 Active end of line controller 1 off line E150 00 C422 Data gathering panel / Internet board 9
E150 00 C387 Active end of line controller 2 off line off line
E150 00 C388 Active end of line controller 3 off line E150 00 C423 Data gathering panel / Internet board 10
E150 00 C389 Active end of line controller 4 off line off line
E150 00 C390 Remote alarm panel 1 off line E150 00 C424 Data gathering panel / Internet board 11
E150 00 C391 Remote alarm panel 2 off line
E150 00 C392 Remote alarm panel 3 off line

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 Contact ID Reporting Codes 5

off line E150 00 C434 6044 alarm panel 1 off line

E150 00 C425 Data gathering panel / Internet board 12 E150 00 C435 6044 alarm panel 2 off line
off line
E150 gg C436 Keypad 17-64 off line ('gg' = 17-64)
E150 00 C426 Data gathering panel / Internet board 13 E150 gg C437 16 I/O 17-64 off line ('gg' = 17-64)
off line E150 gg C438 16 I/O 65-128 off line ('gg' = 01-64,
where 01 = 65)
E150 00 C427 Data gathering panel / Internet board 14 E150 gg C439 16 I/O 129-192 off line ('gg' = 01-64,
off line where 01 = 129)
E150 00 C428 Data gathering panel / Internet board 15 E150 gg C440 16 I/O 193-256 off line ('gg' = 01-64,
off line where 01 = 193)
E150 00 C429 Data gathering panel / Internet board 16 E150 gg C441 Camera controller 5-64 off line ('gg' =
off line 05-64)
E150 gg C442 Card reader 1-64 off line ('gg' = 01-64)
E150 00 C430 Dialler interface 1 off line E150 gg C443 Remote arming station 17-64 off line
E150 00 C431 Dialler interface 2 off line ('gg' = 17-64)
E150 00 C432 Dialler interface 3 off line
E150 00 C433 Dialler interface 4 off line

1.2.3. General Fail Alarms:

E150 00 C450 Branch modem fail E150 00 C474 Internet board 4 security fail
E150 00 C451 Branch data line fail E150 00 C475 Internet board 5 security fail
E150 00 C452 Branch controller fail E150 00 C476 Internet board 6 security fail
E102 00 C453 Guard dead E150 00 C477 Internet board 7 security fail
E150 00 C454 Fuse fail E150 00 C478 Internet board 8 security fail
E150 00 C479 Internet board 9 security fail
E150 00 C455 Internet board 1 transmission fault E150 00 C480 Internet board 10 security fail
E150 00 C456 Internet board 2 transmission fault E150 00 C481 Internet board 11 security fail
E150 00 C457 Internet board 3 transmission fault E150 00 C482 Internet board 12 security fail
E150 00 C458 Internet board 4 transmission fault E150 00 C483 Internet board 13 security fail
E150 00 C459 Internet board 5 transmission fault E150 00 C484 Internet board 14 security fail
E150 00 C460 Internet board 6 transmission fault E150 00 C485 Internet board 15 security fail
E150 00 C461 Internet board 7 transmission fault E150 00 C486 Internet board 16 security fail
E150 00 C462 Internet board 8 transmission fault
E150 00 C463 Internet board 9 transmission fault E150 00 C487 Camera 1 fail
E150 00 C464 Internet board 10 transmission fault E150 00 C488 Camera 2 fail
E150 00 C465 Internet board 11 transmission fault E150 00 C489 Camera 3 fail
E150 00 C466 Internet board 12 transmission fault E150 00 C490 Camera 4 fail
E150 00 C467 Internet board 13 transmission fault E150 00 C491 Camera 5 fail
E150 00 C468 Internet board 14 transmission fault E150 00 C492 Camera 6 fail
E150 00 C469 Internet board 15 transmission fault E150 00 C493 Camera 7 fail
E150 00 C470 Internet board 16 transmission fault E150 00 C494 Camera 8 fail

E150 00 C471 Internet board 1 security fail

E150 00 C472 Internet board 2 security fail
E150 00 C473 Internet board 3 security fail

1.2.4. A.C. Fail:

E301 00 C500 A.C. fail RTU E301 00 C516 A.C. fail data gathering panel 1
E301 00 C501 A.C. fail camera controller 1 E301 00 C517 A.C. fail data gathering panel 2
E301 00 C502 A.C. fail camera controller 2 E301 00 C518 A.C. fail data gathering panel 3
E301 00 C503 A.C. fail camera controller 3 E301 00 C519 A.C. fail data gathering panel 4
E301 00 C504 A.C. fail camera controller 4 E301 gg C545 A.C. fail data gathering panel 5-15 ('gg'
E301 00 C510 A.C. fail radio = 05-15)
E301 00 C512 A.C. fail remote alarm panel 1
E301 00 C513 A.C. fail remote alarm panel 2
E301 00 C514 A.C. fail remote alarm panel 3
E301 00 C515 A.C. fail remote alarm panel 4

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 6 Contact ID Reporting Codes

1.2.5. Battery Low:

E302 00 C505 Battery low RTU E302 00 C528 Battery low Internet board 1
E302 00 C529 Battery low Internet board 2
E302 00 C506 Battery low camera controller 1 E302 00 C530 Battery low Internet board 3
E302 00 C507 Battery low camera controller 2 E302 00 C531 Battery low Internet board 4
E302 00 C508 Battery low camera controller 3 E302 00 C532 Battery low Internet board 5
E302 00 C509 Battery low camera controller 4 E302 00 C533 Battery low Internet board 6
E302 00 C511 Battery low radio E302 00 C534 Battery low Internet board 7
E302 00 C535 Battery low Internet board 8
E302 00 C520 Battery low remote alarm panel 1 E302 00 C536 Battery low Internet board 9
E302 00 C521 Battery low remote alarm panel 2 E302 00 C537 Battery low Internet board 10
E302 00 C522 Battery low remote alarm panel 3 E302 00 C538 Battery low Internet board 11
E302 00 C523 Battery low remote alarm panel 4 E302 00 C539 Battery low Internet board 12
E302 00 C540 Battery low Internet board 13
E302 00 C524 Battery low data gathering panel 1
E302 00 C541 Battery low Internet board 14
E302 00 C525 Battery low data gathering panel 2
E302 00 C542 Battery low Internet board 15
E302 00 C526 Battery low data gathering panel 3
E302 00 C543 Battery low Internet board 16
E302 00 C527 Battery low data gathering panel 4
E150 00 C544 Secondary supply fail
E302 gg C546 Battery low data gathering panel 5-15
('gg' = 05-15)

1.2.6. Film Low:

E150 00 C550 Camera 1 film low E150 00 C554 Camera 5 film low
E150 00 C551 Camera 2 film low E150 00 C555 Camera 6 film low
E150 00 C552 Camera 3 film low E150 00 C556 Camera 7 film low
E150 00 C553 Camera 4 film low E150 00 C557 Camera 8 film low

1.2.7. Film Out:

E150 00 C558 Camera 1 film out E150 00 C562 Camera 5 film out
E150 00 C559 Camera 2 film out E150 00 C563 Camera 6 film out
E150 00 C560 Camera 3 film out E150 00 C564 Camera 7 film out
E150 00 C561 Camera 4 film out E150 00 C565 Camera 8 film out

1.2.8. General Alarm:

E150 00 C566 Internet board 1 data error E150 00 C578 Internet board 13 data error
E150 00 C567 Internet board 2 data error E150 00 C579 Internet board 14 data error
E150 00 C568 Internet board 3 data error E150 00 C580 Internet board 15 data error
E150 00 C569 Internet board 4 data error E150 00 C581 Internet board 16 data error
E150 00 C570 Internet board 5 data error
E150 00 C571 Internet board 6 data error E404 00 C582 Late to close ATM
E150 00 C572 Internet board 7 data error E150 00 C583 Vibration detectors isolated
E150 00 C573 Internet board 8 data error E150 gg C586 Remote arming station 1-64 deactivated
E150 00 C574 Internet board 9 data error ('gg' is 01-64)
E150 00 C575 Internet board 10 data error E150 gg C587 Data gathering panel 1-15 deactivated
E150 00 C576 Internet board 11 data error ('gg' is 01-15)
E150 00 C577 Internet board 12 data error

1.2.9. Status Reports:

E150 00 C600 RTU restart E150 00 C605 RTU day test fail
E150 00 C601 RTU alarm buffer overflow E150 00 C606 RTU night test pass
E150 00 C602 RTU dial up test pass E150 00 C607 RTU night test fail
E150 00 C603 RTU dial up test fail E150 00 C608 Invalid ID or PIN
E150 00 C604 RTU day test pass E150 00 C609 Access outside hours

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 Contact ID Reporting Codes 7

E150 00 C610 Code check fail E150 00 C631 Exit bypass alarm
E150 00 C611 PIRs armed E150 00 C632 Personal attack alarm during comms fail
E150 00 C612 PIRs isolated E150 00 C633 Other alarm during comms fail
E150 00 C613 Final set to night not received E150 00 C634 System not reset
E150 00 C614 Film replaced E150 00 C635 Remote alarm panel restart
E150 00 C615 EEPROM error E150 00 C636 Configuration changed
E150 00 C616 General status report E150 00 C637 Final set at night
E150 00 C617 No master key E150 00 C638 Opening procedure ambush
E150 00 C618 No session key E150 00 C639 External EEPROM updated
E150 00 C619 Can't change mode - zone undefined E150 00 C640 Internal EEPROM updated
E150 00 C620 Invalid time/date E150 00 C641 Internal alarm isolated at mode change
E150 00 C621 DES encryption error E602 00 C642 Test mode timeout warning
E150 00 C622 Alarm lost E150 gg C643 Data gathering panel 1-15 DIP switch
E150 00 C623 No heartbeat acknowledge/response changed ('gg' is 01-15)
E150 00 C624 Master code updated E150 00 C644 Time and/or date changed
E150 00 C625 Second alert E150 gg C645 Remote arming station 1-64 invalid ID
E150 00 C626 Perimeter B auto-set time reached or PIN ('gg' is 01-64)
E150 00 C627 Perimeter B auto-unset time reached E150 gg C646 Remote arming station 1-64 duress alarm
E150 00 C628 Detectors in test ('gg' is 01-64)
E150 00 C629 Vault vibration detectors in test E150 gg C647 Remote alarm panel 1-8 dial-in
E150 00 C630 Service vibration detectors in test connection ('gg' is 01-08)

1.2.10. Opens, Closes and Modes:

Opens and closes with user numbers: E150 gg C706 System reset / alarm cancel
E150 gg C707 Engineering mode
In the following messages, 'gg' is the area number 00-99
E150 gg C708 Restricted access mode
where 00 is area one.
E150 gg C709 Maintenance mode
E400 gg Unnn Open by user (day mode) E150 gg C710 Cleaner mode
R400 gg Unnn Close by user (night mode) E150 gg C711 Internal cleaner mode
E422 gg Unnn Duress open by user (day mode) * E150 gg C712 External cleaner mode
R422 gg Unnn Duress close by user (night mode) * E150 gg C713 ATM mode
E402 gg Unnn Area open by user E150 gg C714 Internal ATM mode
R402 gg Unnn Area close by user E150 gg C715 External ATM mode
E430 gg Unnn Late working on premises E150 gg C716 Sonalert mute
E431 gg Unnn Late working in vault E150 gg C717 Reset film frames
E432 gg Unnn Extended late working to all night E150 gg C718 Partial system reset
E404 00 C700 Late to open E121 gg C719 Duress mode
E404 00 C701 Late to close E150 gg C720 Management mode
E404 00 C702 Late close Vault E150 gg C721 Returned to day mode
E150 gg C722 Auxiliary ATM mode
* This message gets reported with EUROPLEX panel only. E150 gg C723 Forced zone window mode
E150 gg C724 Arming station menu mode
Modes: E150 gg C725 Courier mode
E150 gg C726 Out of hours access
In the following messages, 'gg' is the area number 00-99 E150 gg C727 Guard mode
where 00 is area one. E150 gg C728 Auxiliary access mode #1
E150 gg C729 Auxiliary access mode #2
E150 gg C702 General log on
E150 gg C730 Engineer lockout mode
E607 gg C703 Test mode
E150 gg C731 View log mode
E150 gg C704 Program ID mode
E604 gg C732 Fire test mode
E150 gg C705 Program closing time mode

1.2.11. Communications Alarms:

E350 00 C770 RTU off line E350 00 C773 Backup communications started
E350 00 C771 Data line communications failed E350 00 C774 Invalid/inactive RTU connected
E350 00 C772 Dial up communications started E350 00 C775 Dial out to RTU failed

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 8 Contact ID Reporting Codes

E350 00 C776 CPU card off line E350 00 C781 CPU card software downloaded okay
E350 00 C777 Cascade CPU card off line E350 00 C782 Card polling halted
E602 00 C778 System beacon E350 00 C783 Excessive message errors from a card
E350 00 C779 Backup CPU card off line E350 gg C784 CPU card queue full for too long ('gg' is
E350 00 C780 CPU card starting backup operation port number 1-8)

1.2.12. Output Operations:

Note: Event codes are E140 for on, E570 for isolated, R140 for off and R570 for deisolated.

E140 00 C800 Output 1 on E140 00 C832 Output 33 on

E140 00 C801 Output 2 on E140 00 C833 Output 34 on
E140 00 C802 Output 3 on E140 00 C834 Output 35 on
E140 00 C803 Output 4 on E140 00 C835 Output 36 on
E140 00 C804 Output 5 on E140 00 C836 Output 37 on
E140 00 C805 Output 6 on E140 00 C837 Output 38 on
E140 00 C806 Output 7 on E140 00 C838 Output 39 on
E140 00 C807 Output 8 on E140 00 C839 Output 40 on
E140 00 C808 Output 9 on E140 00 C840 Output 41 on
E140 00 C809 Output 10 on E140 00 C841 Output 42 on
E140 00 C810 Output 11 on E140 00 C842 Output 43 on
E140 00 C811 Output 12 on E140 00 C843 Output 44 on
E140 00 C812 Output 13 on E140 00 C844 Output 45 on
E140 00 C813 Output 14 on E140 00 C845 Output 46 on
E140 00 C814 Output 15 on E140 00 C846 Output 47 on
E140 00 C815 Output 16 on E140 00 C847 Output 48 on
E140 00 C816 Output 17 on E140 00 C848 Output 49 on
E140 00 C817 Output 18 on E140 00 C849 Output 50 on
E140 00 C818 Output 19 on E140 00 C850 Output 51 on
E140 00 C819 Output 20 on E140 00 C851 Output 52 on
E140 00 C820 Output 21 on E140 00 C852 Output 53 on
E140 00 C821 Output 22 on E140 00 C853 Output 54 on
E140 00 C822 Output 23 on E140 00 C854 Output 55 on
E140 00 C823 Output 24 on E140 00 C855 Output 56 on
E140 00 C824 Output 25 on E140 00 C856 Output 57 on
E140 00 C825 Output 26 on E140 00 C857 Output 58 on
E140 00 C826 Output 27 on E140 00 C858 Output 59 on
E140 00 C827 Output 28 on E140 00 C859 Output 60 on
E140 00 C828 Output 29 on E140 00 C860 Output 61 on
E140 00 C829 Output 30 on E140 00 C861 Output 62 on
E140 00 C830 Output 31 on E140 00 C862 Output 63 on
E140 00 C831 Output 32 on E140 00 C863 Output 64 on

1.2.13. Reminder Reports:

E150 00 C902 Reminder remote panel 1 off line E150 00 C907 Reminder remote panel 6 off line
E150 00 C903 Reminder remote panel 2 off line E150 00 C908 Reminder remote panel 7 off line
E150 00 C904 Reminder remote panel 3 off line E150 00 C909 Reminder remote panel 8 off line
E150 00 C905 Reminder remote panel 4 off line
E150 00 C906 Reminder remote panel 5 off line E150 00 C910 Reminder CPU card in backup mode

1.2.14. Card Access Reporting:

E422 00 Uxxx Access report by the user. "xxx" Reader E421 00 Uxxx Access Denied by the user. "xxx" Reader
number number

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1.2.15. DOOR Access Reporting:

E423 00 Cxxx Forced Access / Alarm report, "xxx" E427 00 Cxxx Access point Door status monitor
Zone number trouble, "xxx" Zone number
E426 00 Cxxx Access Door propped open, "xxx" Zone
number

1.2.16. Supervisor Commands:

Note: GMS has an option to enable Supervisor commands in Port Parameters -> Advanced -> Message Filters

The alarms that will currently be supporting this feature are E810 gg C001 -> E810 gg C256
Door ajar and Door forced and any alarm point that is Fire alarm type
programmed as being of category "Environmental" (or) has
the flag checked in the Advanced Input config to enable E823 00 Cxxx
supervise. Forced Access / Alarm report, where "xxx" is Zone number

E826 00 Cxxx
Access Door propped open, where "xxx" is Zone number
E830 gg C001 -> E830 gg C256
Normal, night, general non-alarm, collector active, and
firealarm

1.3. Backward Commands

A range of backward commands to RTUs and panels is supported. These use a slight variation on the
Ademco message format:
<lf>00 rrrr ww Cxxx gg Oyyy <cr>
Where:
<lf> is the ASCII line feed character
"rrrr" is the RTU number 0001 -> 9999
"ww" is the command set or category
"xxx" is the command type
"gg" is the group or area number
"yyy" is the command code or point number
<cr> is the ASCII carriage return character
All characters are sent as ASCII, including the spaces where shown. The final space character before
the carriage return is optional, messages being accepted either with or without it.
For commands with area number parameters, "gg" is "00"-"98" for areas 1-99 or "99" for all areas.

1.4. Alarm Panel Commands:

For these commands the command set or category code "ww" is 98.

External Alarm Zone Commands: C110 00 O001 -> C110 00 O256

Isolate alarm point 1 -> 256
C100 00 O001 -> C100 00 O256
Reset alarm point 1 -> 256

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 10 Contact ID Reporting Codes

C111 00 O001 -> C111 00 O256 C510 gg O000 Change to secure (night mode)
Deisolate alarm point 1 -> 256
"gg" is the area number.

Output Commands:
Card Reader Commands:
C200 00 O000 -> C200 00 O063
Turn on output 1 -> 64 (000 is output one) C700 gg O001 -> C700 gg O064 Lock reader

C210 00 O000 -> C210 00 O063 C701 gg O001 -> C701 gg O064 Unlock reader
Turn off output 1 -> 64 C730 gg O001 -> C730 gg O064 Access reader
C220 00 O000 -> C220 00 O063 C731 gg O001 -> C731 gg O064 Secure/restore
Turn on momentary output 1 -> 64 (5 seconds) reader
"gg" is the time in seconds, "00" being the same as if no time
Mode Change Commands: is specified.
C500 gg O000 Change to access (day mode)

1.5. RTU Commands:

For these commands the command set or category code "ww" is 99.

Not Implemented: Change Line Card Line:

C101 00 O000 C111 gg O000 "gg" selects line to change to
C102 00 O000
C106 00 O000
Isolate PIRs:
C107 00 O000
C117 00 O000 C112 gg O000Deisolate PIRs
C112 gg O100Isolate PIRs
C112 gg O001Deisolate perimeter PIRs
Software Reset:
C112 gg O101Isolate perimeter PIRs
C103 00 O000 Restart in latest version C112 gg O002Deisolate perimeter
C103 00 O001 Restart in chip 1 C112 gg O102Isolate perimeter
C103 00 O002 Restart in chip 2 C112 gg O003Deisolate vibration detectors
C112 gg O103Isolate vibration detectors
C112 gg O004Deisolate vault
Go On Line:
C112 gg O104Isolate vault
C104 00 O000
For these commands, "gg" is the area number.

Go Off Line:
Create New Master Code:
C105 gg O000 "gg" is the time to stay off line in
minutes C113 00 O000

Do Dial Up Test: Reset All RTU Alarms:

C108 gg O000 "gg" selects phone number to test C114 gg O000 "gg" is the area number

Force Off Dial Up: Command To/From Disaster Backup:

C109 00 O000 C115 00 O000 Report to main base station

C115 gg O001 Report to disaster backup - "gg" selects

Find New Controller Address: the line

C110 00 O000
Dial Out To RTU:
C116 gg Onnn

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 Contact ID Reporting Codes 11

For this command, "gg" is the stay on line time in minutes

and "nnn" is the dial out line group number in the range 000-
125.

1.6. RTU Commands

For these commands the command set or category code "ww" is 99.

Not Implemented: Isolate PIRs:

C101 00 O000 C112 gg O000 Deisolate PIRs
C102 00 O000 C112 gg O100 Isolate PIRs
C106 00 O000 C112 gg O001 Deisolate perimeter PIRs
C107 00 O000 C112 gg O101 Isolate perimeter PIRs
C117 00 O000 C112 gg O002 Deisolate perimeter
C112 gg O102 Isolate perimeter
C112 gg O003 Deisolate vibration detectors
Software Reset:
C112 gg O103 Isolate vibration detectors
C103 00 O000 Restart in latest version C112 gg O004 Deisolate vault
C103 00 O001 Restart in chip 1 C112 gg O104 Isolate vault
C103 00 O002 Restart in chip 2
For these commands, "gg" is the area number.

Go On Line:
Create New Master Code:
C104 00 O000
C113 00 O000

Go Off Line:
Reset All RTU Alarms:
C105 gg O000 "gg" is the time to stay off line in
minutes C114 gg O000 "gg" is the area number

Do Dial Up Test: Command To/From Disaster Backup:

C108 gg O000 "gg" selects phone number to test C115 00 O000 Report to main base station
C115 gg O001 Report to disaster backup - "gg"
Force Off Dial Up: selects the line

C109 00 O000
Dial Out To RTU:
Find New Controller Address: C116 gg Onnn

C110 00 O000 For this command, "gg" is the stay on line time in minutes
and "nnn" is the dial out line group number in the range 000-
125.
Change Line Card Line:
C111 gg O000 "gg" selects line to change to

1.7. Alarm Filters

The Contact ID interface supports a number of alarm filters. Each filter and the alarm(s) they affect are
listed below:

External point isolate/deisolate All Device Tampers

E570 gg C001 - E570 gg C256. E145 00 C257 - E145 00 C349.

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Tamper isolate/deisolate Reminder alarm

E572 00 C257 - E572 00 C349. E150 00 C900 - E150 00 C910.

Device off line RTU restart

E150 00 C350 - E150 00 C449. E150 00 C600.

Device off line isolate/deisolate RTU alarm buffer overflow

E572 00 C350 - E572 00 C449. E150 00 C601.

General fail RTU dial up test pass

The following list of general fail type alarms: E150 00 C602.
• Branch modem fail: E150 00 C450
• Branch dataline fail: E150 00 C451 RTU dial up test fail
• Branch controller fail: E150 00 C452 E150 00 C603.
• Guard dead: E102 00 C453
• All fuse fails: E150 gg C454 RTU day test pass
• Internet board transmission fault: E150 00 C604.
E150 00 C455 - E150 00 C470
• Internet board security fail:
RTU day test fail
E150 00 C471 - E150 00 C486
E150 00 C605.
• Internet board data error:
E150 00 C566 - E150 00 C581
• Camera fail: E150 00 C487 - E150 00 C494 RTU night test pass
• Secondary supply fail: E150 00 C544 E150 00 C606.
• Late to close ATM: E404 00 C582
• Vibration detectors isolated: E150 00 C583 RTU night test fail
E150 00 C607.
A/C fail
E301 00 C500 - E301 00 C504 Invalid ID or PIN
E301 00 C510 E150 00 C608.
E301 00 C512 - E301 00 C519
E301 00 C545
Access outside hours
Battery low E150 00 C609.

E302 00 C505 - E302 00 C509

E302 00 C511 Code check fail
E302 00 C520 - E302 00 C527 E150 00 C610.
E302 00 C546

PIRs armed
Camera film low/out alarm
E150 00 C611.
E150 00 C550 - E150 00 C565.

PIRs isolated
Output on/off alarm
E150 00 C612.
E140 00 C800 - E140 00 863.

Final set to night not received

Output isolate/deisolate
E150 00 C613.
E570 00 C800 - E570 00 863.

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Film replaced Vault vibration sensors in test

E150 00 C614. E150 00 C629.

EEPROM error Service vibration sensors in test

E150 00 C615. E150 00 C630.

General status report Exit bypass alarm

E150 00 C616. E150 00 C631.

No master key Personal attack in comms fail

E150 00 C617. E150 00 C632.

No session key Other alarm in comms fail

E150 00 C618. E150 00 C633.

Can't change mode - zone undefined System not reset

E150 00 C619. E150 00 C634.

Invalid time/date Remote alarm panel restart

E150 00 C620. E150 00 C635.

DES encryption error Open (day mode)

E150 00 C621. E401 gg Unnn.

Alarm lost Close (night mode)

E150 00 C622. R401 gg Unnn.

No heartbeat ack/response Duress open (day mode)

E150 00 C623. E422 gg Unnn.

Master code updated Duress close (night mode)

E150 00 C624. R422 gg Unnn.

Second alert Area open by user

E150 00 C625. E402 gg Unnn.

Perim/B auto-set time reached Area close by user

E150 00 C626. R402 gg Unnn.

Perim/B auto-unset time reached Late working on premises

E150 00 C627. E430 gg Unnn.

Detectors in test Late working in vault

E150 00 C628. E431 gg Unnn.

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Late to open External ATM mode

E404 gg C700. E150 gg C715.

Late to close Sonalert mute

E404 gg C701. E150 gg C716.

General log on Reset film frames

E150 gg C702. E150 gg C717.

Test mode Partial system reset

E607 gg C703. E150 gg C718.

Program ID mode Duress mode

E150 gg C704. E121 gg C719.

Program closing time mode Management mode

E150 gg C705. E150 gg C720.

System reset / alarm cancel Returned to day mode

E150 gg C706. E150 gg C721.

Engineering mode Auxiliary ATM mode

E150 gg C707. E150 gg C722.

Restricted access mode Forced zone window mode

E150 gg C708. E150 gg C723.

Maintenance mode Arming station menu mode

E150 gg C709. E150 gg C724.

Cleaner mode Courier mode

E150 gg C710. E150 gg C725.

Internal cleaner mode RTU off line

E150 gg C711. E350 00 C770.

External cleaner mode Data line communications failed

E150 gg C712. E350 00 C771.

ATM mode Dial up communications started

E150 gg C713. E350 00 C772.

Internal ATM mode Backup communications started

E150 gg C714. E350 00 C773.

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Invalid/inactive RTU connected Guard mode

E350 00 C774. E150 gg C727.

Dial out to RTU failed Auxiliary access mode #1

E350 00 C775. E150 gg C728.

Configuration changed Auxiliary access mode #2

E150 00 C636. E150 gg C729.

Final set at night Engineering lockout mode

E150 00 C637. E150 gg C730.

Opening procedure ambush View log mode

E150 00 C638. E150 gg C731.

External/Internal EEPROM updated Fire test mode

E150 00 C639 - E150 00 C640. E604 gg C732.

Internal alarm isolated at mode change Card reader locked / unlocked / accessed /
restored:
E150 00 C641.
E423 gg C870 - E423 gg C871.
Test mode timeout warning
Door forced alarm
E602 00 C642.
E150 gg C585.
Extended late working to all night
Door ajar alarm
E432 gg Unnn.
E150 gg C584.
Out of hours access
E150 gg C726.

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16 Contact ID Reporting Codes

Version 1.4 Modified 09/2005, Copyright © 2005 Pacom Systems Pty Ltd, All Rights Reserved