VMware Subscription Upgrade Program – Program Guide

Subscription Upgrade
Program
Program Guide
Last updated: 08 March 2023
VMware Subscription Upgrade Program – Program Guide

At a Glance
The VMware Subscription Upgrade Program (“SUP”) is designed to offer VMware customers a way to leverage the value of their
eligible perpetual licenses as they migrate on-premises workloads to eligible on-premises subscription or Software as a Service
(SaaS) offerings. The program is only available to customers with existing perpetual licenses, that want to purchase entitlements
to “matching” subscription offers.

• The VMware Subscription Upgrade Program (SUP) delivers discounted pricing when customers move from existing
perpetual licenses to subscription or SaaS entitlements.

• For each eligible offering purchased through the SUP, customers must own a corresponding perpetual license(s) from
which to upgrade. Additionally, customers must have a current support and subscription contract (“SnS”) for those
perpetual licenses to be eligible for SUP.

• By participating in SUP, customers agree to relinquish their corresponding perpetual licenses upon completion of their
purchase of the entitlement to the new subscription or SaaS offering.

• SUP provides a one-way upgrade from perpetual to VMware’s SaaS or subscription offerings.

• SUP cannot be combined with any other additional promotional discounts.

Key Benefits
Key benefits include shifting from perpetual licenses to SaaS and subscription offerings, price incentive for SaaS and subscription
offerings, and an upgrade and deployment schedule.

Customers get value through discounted pricing on specific SaaS or on-premises subscription offerings reflecting their past
investment in specific perpetual licenses which they trade in through SUP.

For certain deals, customers may receive invoice credit (no cash refund) for prepaid, unused SnS balance associated with the
perpetual licenses that they surrender at the time of upgrade. Please note that this invoice credit is not available for all SUP
transactions.

Program Mechanics
SUP is an upgrade program for customers migrating from on-premises, perpetual licenses to eligible on-premises subscription
or SaaS offerings within the same product family.

SUP has a three-step process: first, determine upgrade eligibility, followed by purchase with upgrade pricing, and then
deactivation of the surrendered perpetual licenses and related SnS services contract.

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Considerations
• License keys and related SnS contracts will be inactivated after the new SUP subscriptions are activated and will appear
as invalidated in the Customer Connect Portal. The license keys then can no longer be used by the customer.

• Customers may continue to use their perpetual license keys for up to ninety (90) days after they have purchased the
SUP offering entitlements (“Migration Period”). After the Migration Period, customers must not use any license keys
related to the surrendered perpetual licenses, and VMware will invalidate those keys. Customers are not required to
uninstall any software deployed in the customer’s on-premises environment if the new on-premises subscription
software offering received through SUP can leverage that installation. If the customer’s original software installation
cannot be used with the new subscription software, then the customer must promptly cease use of and delete the
previously installed software.

• Customers are required to identify specific license keys that are being surrendered, either in the body of a VMware
Enterprise Order or in a stand-alone Software Destruction Agreement (collectively, “SDA”)

• For deals that allow an invoice credit to be granted to customers, the unused prepaid SnS balance associated with the
perpetual licenses will be calculated from the date that the customer surrenders the perpetual licenses.

• Some contract configurations and licenses acquired via specific channels may not be eligible for SUP. Consult a VMware
sales representative for details.

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VMware Subscription Upgrade Program – Program Guide

Eligibility
Perpetual license products, as reflected in the customer’s installed base inventory (IB), may be eligible for SUP specific eligible
perpetual licenses and the matching eligible destination subscription offering are listed below and simplified to show full
additions (no applications, add-ons, federal or academic eligible offerings). [Note: This table is correct as of the date of this
Program Guide; VMware reserves the right to modify this eligibility matrix at any time, and those modifications will be effective
as of the date published.]

Product
Source Destination
Category

VMware vSphere 8 Standard – 1/3/5-

VMware vSphere 7 Standard for 1 processor Year Prepaid Commit Subscription - Per
Core

VMware vSphere 8 Enterprise Plus –

vSphere VMware vSphere 7 Enterprise for 1 processor 1/3/5-Year Prepaid Commit Subscription
- Per Core

VMware vSphere 8 Enterprise Plus –

VMware vSphere 7 Enterprise Plus for 1
1/3/5-Year Prepaid Commit Subscription
processor
- Per Core

Product
Source Destination
Category

VMware vSAN 8 Standard – 1/3/5-Year

VMware vSAN 7 Standard for 1 processor
Prepaid Commit Subscription - Per Core

VMware vSAN 8 Advanced – 1/3/5-Year

VMware vSAN 7 Advanced for 1 processor
Prepaid Commit Subscription - Per Core
vSAN
VMware vSAN 8 Enterprise – 1/3/5-Year
Prepaid Commit Subscription - Per Core
VMware vSAN 7 Enterprise for 1 processor
VMware vSAN+ 1/3/5-Year Prepaid
Commit - Per Core

Product
Source Destination
Category

VCF (TLSS) VMware Std, Adv, Ent,

Starter (with and w/o External Storage)
• VMware vSphere 7 (Enterprise or
Enterprise plus) for 1 processor VCF+ Std, Adv, Ent

1/3/5-Year – Per Core

VCF (TLSS) VMware Std, Adv, Ent,

VCF • VMware vSphere 7 (Enterprise or
Starter (with and w/o External Storage)
Enterprise plus) for 1 processor
• VMware vSAN 7 (Advanced or Enterprise) VCF+ Std, Adv, Ent
for 1 processor 1/3/5-Year – Per Core

• VMware vSphere 7 (Enterprise or VCF (TLSS) VMware Std, Adv, Ent,

Enterprise plus) for 1 processor Starter (with and w/o External Storage)

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VMware Subscription Upgrade Program – Program Guide

• VMware vSAN 7 (Advanced or Enterprise) VCF+ Std, Adv, Ent

for 1 processor
1/3/5-Year – Per Core
• VMware vRealize Suite 2019 (Standard,
Advanced or Enterprise) per PLU

• VMware vSphere 7 (Enterprise or

Enterprise plus) for 1 processor VCF (TLSS) VMware Std, Adv, Ent,
• VMware vSAN 7 (Advanced or Enterprise) Starter (with and w/o External Storage)
for 1 processor VCF+ Std, Adv, Ent
• VMware vRealize Suite 2019 (Advanced or
1/3/5-Year – Per Core
Enterprise) per PLU
• VMware NSX Data Center (Advanced or
Enterprise Plus) for 1 processer

Destination

vCloud Suite Subscription

vCSS (SaaS) and vCS vCSS (SaaS) and vCS vCSS (SaaS) and vCS
(TLSS) Std 1/3/5 – (TLSS) Adv 1/3/5 – (TLSS) Ent 1/3/5 –
Year per Core Year per Core Year per Core

VMware vCloud
Suite 2019 Available Available Available
Standard

VMware vCloud
Source Suite 2019 Available Available
Advanced

VMware vCloud
Suite 2019 Available
Enterprise

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VMware Subscription Upgrade Program – Program Guide

Destination

vCloud Suite Subscription

vCSS (SaaS) and vCS vCSS (SaaS) and vCS vCSS (SaaS) and vCS
(TLSS) Std 1/3/5 – (TLSS) Adv 1/3/5 – (TLSS) Ent 1/3/5 –
Year per Core Year per Core Year per Core

VMware vSphere
7 Std, Adv or Ent Available Available Available
for 1 processor

VMware vSphere
7 Std, Adv or Ent
for 1 processor

+ Pick 1:

VMware vRealize
Log Insight 8 for
per CPU OR
Available Available Available
VMware vRealize
Operations 8 Std,
Adv, or Ent per
CPU OR

VMware vRealize
Automation 8 Std
Source Plus, Adv, or Ent
per 25 OSI Pack

VMware vSphere
7 Std, Adv or Ent
for 1 processor

+ Pick 2:

VMware vRealize
Log Insight 8 for
per CPU OR
Available Available Available
VMware vRealize
Operations 8 Std,
Adv, or Ent per
CPU OR

VMware vRealize
Automation 8 Std
Plus, Adv, or Ent
per 25 OSI Pack

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VMware Subscription Upgrade Program – Program Guide

Destination

vRealize Cloud Universal

vRCU (SaaS) & vRS vRCU (SaaS) & vRS vRCU (SaaS) & vRS
(TLSS) Std 1/3/5 – (TLSS) Adv 1/3/5 – (TLSS) Ent 1/3/5 –
Year per Core Year per Core Year per Core

VMware vCloud
Suite 2019 Available Available Available
Standard

VMware vCloud
Source Suite 2019 Available Available
Advanced

VMware vCloud
Suite 2019 Available
Enterprise

Destination

vRealize Cloud Universal

vRCU (SaaS) & vRS vRCU (SaaS) & vRS vRCU (SaaS) & vRS
(TLSS) Std 1/3/5 – (TLSS) Adv 1/3/5 – (TLSS) Ent 1/3/5 –
Year per Core Year per Core Year per Core
Pick 1:

VMware vRealize
Log Insight 8 for
per CPU OR

VMware vRealize
Operations 8 Std, Available Available Available
Adv, or Ent per
CPU OR

Source VMware vRealize

Automation 8 Std
Plus, Adv, or Ent
per 25 OSI Pack

Pick 2:

VMware vRealize
Log Insight 8 for Available Available Available
per CPU OR

VMware vRealize
Operations 8 Std,

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VMware Subscription Upgrade Program – Program Guide

Adv, or Ent per

CPU OR

VMware vRealize
Automation 8 Std
Plus, Adv, or Ent
per 25 OSI Pack

Product
Source Destination
Category

VMware Workspace ONE Standard (SaaS) – 1/2/3/4/5-

Year – Device/User

VMware Workspace ONE Mobile Essentials - 1/2/3/4/5-

Year – Device/User
VMware Workspace ONE
Standard (Perpetual) for
VMware Workspace ONE UEM Essentials – 1/2/3/4/5-
Device/User
Year – Device/User

VMware Workspace ONE Education Essentials –

1/2/3/4/5-Year – Device/User (for academic customer
only)

VMware Workspace ONE Advanced (SaaS) – 1/2/3/4/5-

Year – Device/User
Workspace
ONE VMware Workspace ONE Desktop Essentials –
VMware Workspace ONE 1/2/3/4/5-Year – Device/User
Advanced (Perpetual) for
Device/User VMware Workspace ONE UEM Essentials – 1/2/3/4/5-
Year – Device/User

VMware Workspace ONE for Education – 1/2/3/4/5-

Year – Device/User (for academic customer only)

VMware Workspace ONE

VMware Workspace ONE Employee Essentials –
Application Access (Perpetual)
1/2/3/4/5-Year – Device/User
for Device/User

VMware Workspace ONE Education Essentials –

VMware Workspace ONE K-12
1/2/3/4/5-Year – Device/User (for academic customer
(Perpetual) for Device
only)

Federal VMware Workspace ONE Standard FedRAMP

Federal VMware Workspace (SaaS) – 1/2/3/4/5-Year – Device/User
ONE Standard (Perpetual) for
Device/User Federal VMware Workspace ONE Advanced FedRAMP
(SaaS) – 1/2/3/4/5-Year – Device/User

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VMware Subscription Upgrade Program – Program Guide

Federal VMware Workspace

Federal VMware Workspace ONE Advanced FedRAMP
ONE Advanced (Perpetual) for
(SaaS) – 1/2/3/4/5-Year – Device/User
Device/User

Product
Source Destination
Category

Horizon Standard (Perpetual) for Horizon Universal Subscription –1mo/3mo/1/2/3/4/5-

Named User/Concurrent User Year – Named User/Concurrent User

Horizon Standard Add-on Horizon Universal Subscription (no vSphere) –

(Perpetual) for Named 1mo/3mo/1/2/3/4/5-Year – Named User/Concurrent
User/Concurrent User User

Horizon Advanced (Perpetual) for Horizon Universal Subscription –1mo/3mo/1/2/3/4/5-

Named User/Concurrent User Year – Named User/Concurrent User

Horizon Advanced Add-on Horizon Universal Subscription (no vSphere) –

(Perpetual) for Named 1mo/3mo/1/2/3/4/5-Year – Named User/Concurrent
User/Concurrent User User

Horizon Enterprise (Perpetual) for Horizon Universal Subscription –1mo/3mo/1/2/3/4/5-

Named User/Concurrent User Year – Named User/Concurrent User

Horizon Enterprise Add-on Horizon Universal Subscription (no vSphere) –

(Perpetual) for Named 1mo/3mo/1/2/3/4/5-Year – Named User/Concurrent
User/Concurrent User User

Horizon Apps Standard Horizon Apps Universal Subscription –

(Perpetual) for Named 1mo/3mo/1/2/3/4/5-Year – Named User/Concurrent
Horizon User/Concurrent User User

Horizon Apps Advanced Horizon Apps Universal Subscription –

(Perpetual) for Named 1mo/3mo/1/2/3/4/5-Year – Named User/Concurrent
User/Concurrent User User

Horizon Standard (Perpetual) for Horizon Standard Plus Subscription –1mo/1/2/3/4/5-

Concurrent User Year – Concurrent User

Horizon Standard Add-on Horizon Standard Plus Subscription (no vSphere) –

(Perpetual) for Concurrent User 1mo/1/2/3/4/5-Year – Concurrent User

Horizon Standard (Perpetual) for Horizon Enterprise Plus Subscription –1mo/1/2/3/4/5-

Named User/Concurrent User Year – Named User/Concurrent User

Horizon Standard Add-on Horizon Enterprise Plus Subscription (no vSphere) –

(Perpetual) for Named 1mo/1/2/3/4/5-Year – Named User/Concurrent User
User/Concurrent User

Horizon Advanced (Perpetual) for Horizon Enterprise Plus Subscription –1mo/1/2/3/4/5-

Named User/Concurrent User Year – Named User/Concurrent User

Horizon Advanced Add-on Horizon Enterprise Plus Subscription (no vSphere) –

(Perpetual) for Named 1mo/1/2/3/4/5-Year – Named User/Concurrent User
User/Concurrent User

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Horizon Enterprise (Perpetual) for Horizon Enterprise Plus Subscription –1mo/1/2/3/4/5-

Named User/Concurrent User Year – Named User/Concurrent User

Horizon Enterprise Add-on Horizon Enterprise Plus Subscription (no vSphere) –

(Perpetual) for Named 1mo/1/2/3/4/5-Year – Named User/Concurrent User
User/Concurrent User

Workspace Security VDI Audit with Horizon Universal

Horizon Standard (Perpetual) for
Subscription –1/3/5-Year – Named User/Concurrent
Named User/Concurrent User
User

Workspace Security VDI Audit with Horizon Universal

Horizon Advanced (Perpetual) for
Subscription –1/3/5-Year – Named User/Concurrent
Named User/Concurrent User
User

Workspace Security VDI Audit with Horizon Universal

Horizon Enterprise (Perpetual) for
Subscription –1/3/5-Year – Named User/Concurrent
Named User/Concurrent User
User

Workspace Security VDI Advanced with Horizon

Horizon Standard (Perpetual) for
Universal Subscription –1/3/5-Year – Named
Named User/Concurrent User
User/Concurrent User

Workspace Security VDI Advanced with Horizon

Horizon Advanced (Perpetual) for
Universal Subscription –1/3/5-Year – Named
Named User/Concurrent User
User/Concurrent User

Workspace Security VDI Advanced with Horizon

Horizon Enterprise (Perpetual) for
Universal Subscription –1/3/5-Year – Named
Named User/Concurrent User
User/Concurrent User

Workspace Security VDI Essential with Horizon

Horizon Standard (Perpetual) for
Universal Subscription –1/3/5-Year – Named
Named User/Concurrent User
User/Concurrent User

Workspace Security VDI Essential with Horizon

Horizon Advanced (Perpetual) for
Universal Subscription –1/3/5-Year – Named
Named User/Concurrent User
User/Concurrent User

Workspace Security VDI Essential with Horizon

Horizon Enterprise (Perpetual) for
Universal Subscription –1/3/5-Year – Named
Named User/Concurrent User
User/Concurrent User

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