EI-Haleon Report A4
EI-Haleon Report A4
EI-Haleon Report A4
Inclusivity Index
Measuring progress towards
good health for everyone
Supported by
The Health Inclusivity Index: measuring progress towards good health for everyone 2
Contents
3 About this report
5 Foreword
6 Preface
7 Executive Summary
13 Background
53 References
“The Health Inclusivity Index: measuring progress London; Director, Science, Medicine, and Society
towards good health for everyone” is a white Network. He and his team acted as our principal
paper by Economist Impact, supported by expert adviser(s) as we created the Index.
Haleon. The white paper presents the Health
We would also like to thank our steering
Inclusivity Index, why it was created, a thematic
committee (in alphabetical order)
review of its main findings and what they reveal
about health inclusivity globally, and concludes
• Athia Yumna, Deputy Director of Research
with a series of actions that nations and other
and Outreach, The SMERU Research Institute
state and non-state actors can take to improve
(Indonesia)
health inclusivity, both for their citizens and for
other people and communities who turn to them • Brian C. Quinn, Associate Vice President,
for support. Robert Wood Johnson Foundation, (US)
Alongside the white paper is a methods and • Indrani Gupta, Professor and Head, Health
findings report, which describes in greater Policy Research Unit, Institute for Economic
detail how the Index was created, its domains, Growth (India)
subdomains and indicators, and our main
• Li-Wu Chen, Professor, Department of Health
findings.
Sciences, University of Missouri (US)
While the Index is an Economist Impact
• Professor Sir Michael Marmot, Professor of
index, we could not have created it without
Epidemiology at University College London,
the input and support of a variety of experts.
Director of the UCL Institute of Health Equity,
First among these is David Napier, Professor
and Past President of the World Medical
of Medical Anthropology, University College
Association (UK)
• Pastor Elías Murillo Martínez, Independent • Hoda Rashad, Professor and director of
Expert of the Permanent Forum on People of the Social Research Center, The American
African Descent, United Nations (Colombia) University in Cairo (Egypt)
• Rosemary Calder, Professor of Health Policy, • Indrani Gupta, Professor and Head, Health
Mitchell Institute, Victoria University (Australia) Policy Research Unit, Institute for Economic
Growth (India)
• Terry Huang, Professor and Director, CUNY
Graduate School of Public Health and Health • Kristine Sørensen, Founding Director, Global
Policy, Center for Systems and Community Health Literacy Academy (Denmark)
Design (US)
• Professor Sir Michael Marmot, Professor of
• William Hsiao, K.T. Li Professor of Economics, Epidemiology at University College London,
Emeritus, Harvard T.H. Chan School of Public Director of the UCL Institute of Health Equity,
Health (US/China) and Past President of the World Medical
Association (UK)
We would also like to thank our expert panel (in
alphabetical order) • Nima Asgari-Jirhandeh, Director, Asia Pacific
Observatory on Health Systems and Policies,
• Amanda Lenhardt, Teaching Fellow, SOAS
WHO (India)
University of London (UK)
• Rosemary Calder, Professor of Health Policy,
• Gayle Capozzalo, Professor and director of
Mitchell Institute, Victoria University (Australia)
the Social Research Center, The American
University in Cairo (Egypt) • Terry Huang, Professor and Director, CUNY
Graduate School of Public Health and Health
• Hoda Rashad, Professor and Director of
Policy, Center for Systems and Community
the Social Research Center, The American
Design (US)
University in Cairo (Egypt)
• Vera Schattan P. Coelho, Senior researcher,
• Regina Benjamin, 18th United States Surgeon
Brazilian Center of Analysis and Planning
General (US)
(Brazil)
• Vera Schattan P. Coelho, Senior researcher, Economist Impact bears sole responsibility for
Brazilian Center of Analysis and Planning the content of this report. The findings and views
(Brazil) expressed in the report do not necessarily reflect
We would also like to thank our interviewees (in the views of the sponsor or the experts who
alphabetical order) kindly gave their time to advise us.
Foreword
Health and health equity, the fair distribution of health, are issues for all countries. Action is needed
on the social determinants of health, as well as ensuring universal health coverage. There is ample
evidence on what that action should look like. It must involve the whole of government and civil
society. The problem, for too many countries, is lack of data – both to assess the nature of the
problem, and to monitor progress. For all countries, we need a set of measures that captures the key
determinants of health equity, and measures meaningful health outcomes. Researchers will want to
rank countries and perform analyses, rightly so, but countries themselves can base policy and practice
on measures that capture health equity.
This Health Inclusivity Index has the potential to fill this gap. It will still entail detailed data collection
by countries, but the Index provides a conceptual framework and a guide to the data that are needed.
There are several innovations in this Index that are worth highlighting. First, international organisations
commonly equate health and health care. When they give figures for spending on “health” they usually
mean spending on health care, not on poverty reduction, education, decent working conditions, social
protection, community enhancement and the like. This Index does indeed include a focus on access to
health care, but its main concern is population health. Second, and linked, there is a clear focus on the
social determinants of health. It makes little sense to aim to monitor health performance of countries
and exclude the key determinants of health.
Third, the Health Inclusivity Index emphasises empowerment of individuals and communities. The
Commission on Social Determinants of Health (which I chaired) emphasised empowerment as a key
step to achieving health equity. There is a danger that over-emphasis on individual agency may lead to
arguing that it is up to individuals to ensure their own health, and let governments off the hook. This
index makes explicit the need to engage communities and individuals, not to the exclusion of social
action – that is covered in other themes of the Index – but as a necessary complement to it.
Fourth, the Index makes explicit the need not only to have measures of appropriate policies but to
have means of assessing implementation.
The Health Inclusivity Index has the potential to make an important contribution to monitoring health
and health equity globally.
Preface
It has been my great privilege and pleasure to lead the research deep dive for this exciting new
initiative. Examining equality and equity from the perspective of health inclusivity alters the horizons
of health policy. It draws attention to what health inclusion means—asking us to reflect on who
gets included, on who ‘we’ are and who ‘we’ aren’t. For equitable inclusion can be embedded in a
national system of care for citizens, while at the same time those without full health agency can find
themselves passively, or even overtly, excluded.
Because we cannot, therefore, talk about inclusion without examining exclusion, the Health Inclusivity
Index offers a new approach to health equity. By measuring the prevalence of policies and processes
that either equalise or unsettle a population’s health, it recognizes that risk factors cannot be isolated.
Rather, they compound one another in daily life, making behaviour change difficult, even at times
impossible, for those in the throes of abject calamity coping.
It is not only its attention to the dynamics of inclusion and exclusion that distinguish the Index. It is
also its ability to show that being health vulnerable is not a stigma. Rather, vulnerability is a signal
that compounding risks have limited a person’s ability to achieve a life fully realized. Hence, the usual
candidates we label ‘vulnerable’ (e.g., the homeless, or those dealing with substance abuse, or those
living with significant psychological stress) represent the consequences, not the causes, of exclusion.
Indeed, in considering illness from the standpoint of inclusion and exclusion, we acknowledge how
variously diverse but equally marginalised groups can be driven into isolation in times of crisis.
Shifting our focus from equity outcomes data to health inclusion and exclusion also allows for other
considerations. It requires us to consider how inclusion and exclusion function locally. Here, we must
not only ask how national health systems can serve communities, but also how that engagement
impacts the specific challenges to health that at-risk and vulnerable individuals face locally.
The purpose of this Index, therefore, is not just comparative. Even the highest scoring countries may
fall short when it comes to including populations easily marginalized in times of social stress. The
purpose of the Index is also to provide countries with an awareness of how health inclusivity can be
improved by addressing specific indicators or groups of indicators both at national and community
levels. For it is in the connections between the two where the Index stands not only to compare
countries and their policies, but to improve health inclusivity globally.
David Napier
Professor of Medical Anthropology,
University College London; Director, Science,
Medicine, and Society Network
Executive summary
Dr Tedros Adhanom
Ghebreyesus, WHO
Director General1
Background
We know that widespread disparities in health outcomes exist, both within and between countries.
But measuring disparities in outcome alone cannot explain why such disparities arise and persist,
or show us how to tackle them. These disparities could, for example, be evidence of inequity of
healthcare provision and social support, wider social determinants of health, or differences in people’s
ability to engage in a health-enhancing lifestyle.
The Health Inclusivity Index arose from a recognition that health is a complex construct, and that
healthcare systems alone cannot guarantee good health for everyone. The aim of the Index is to look
at the levers that policymakers and societies have at their disposal to improve health inclusivity–it is an
index of “inputs” rather than “outputs”. It does not measure disparities in outcome, but it does measure
the policy differences that have, at least in part, led to those disparities in outcome.
We are therefore not just interested in healthcare services as health depends on far more than access
to medical care. This is not an access to healthcare index.
Furthermore, promotion of health happens primarily outside the healthcare system. People need
to know how to keep themselves well, and this means they need reliable advice, information and
education. Organisations, particularly those outside of the healthcare sector, should be aware of their
role in this regard. Keeping well is easier for some people than others, depending on whether they
are living within a health-promoting ecosystem and on their cultural approach to health. For Abebe
Shimeles, Director of Research, African Economic Research Consortium in Kenya, ‘’education is central
to this discussion. It creates awareness among people, and the more educated people are, the more
they seek modern healthcare services. When people are empowered and involved through actions
that improve agency, such as taxes, elections, etc., they press governments to take concrete actions’’.
Inclusive health is ambitious for everybody. Professor Sir Michael Marmot, Professor of Epidemiology
at University College London, Director of the UCL Institute of Health Equity in the UK, observes, “We
should be aiming for everybody to have the same level of good health as the best.” It is not enough to
see if we can improve access for the poorest or most vulnerable, he says, but for everyone in society to
reach “the level of good health that is potentially achievable”.
It is unsurprising that people who were already vulnerable to ill health because of economic or social
factors were worst affected by Covid-19.8 In many geographies, these groups included older people
living in care homes, those with poor mental health or other long-term conditions, working people with
school-age children, ethnic minority populations, and people working in the service sector.9 However,
different countries, communities and geographical regions have varying demographics and levels and
types of vulnerability, and therefore, policies need to be considered and defined at a local level.
The complexity of a good health ecosystem, and people’s varying levels of resilience and vulnerability,
explain why we need an Index of Health Inclusivity. While a global index cannot explore within-country
dynamics, it can help identify whether each nation has a broad policy framework for inclusive health
in place. Unless vulnerable groups are properly understood and included, disparities and inequities will
persist and worsen with future health shocks.
There are other ways of defining health inclusivity. For example, Rosemary Calder, Professor of Health
Policy, Mitchell Institute, Victoria University in Australia, defines health inclusivity as: ‘’all individuals
and communities are able to experience, have access to and opportunity for good physical and mental
health, regardless of personal, social, cultural and political circumstances.’’
David Napier, Professor of Medical Anthropology, University College London; Director, Science,
Medicine, and Society Network in the UK, who led the deep learning phase of our Index construction,
says: “We define health inclusivity as the process of removing the personal, social, cultural and political
barriers that prevent us from experiencing good physical and mental health, and lives fully realised.”
This is the definition we have used for this Index.
To create an inclusive approach to health, we therefore need policies that ensure that everyone
in society can reach their full potential of good health. This includes social support, the removal
of systemic barriers, community and personal empowerment, as well as access to health services.
Alongside this, is the importance of everyday health—the actions and routines that individuals can
engage in every day to help them live longer and healthier lives. For this to happen, people must be
empowered by access to knowledge and information for self-care, in a form that is meaningful and
accessible to them.*
“This is not just about the healthcare system. It’s not an inclusive healthcare system, it is inclusive
health,” insists Professor Sir Michael Marmot. “What’s needed is action across the whole of
government.”
*The self-care model, as described in the Foreword of the WHO Guideline on self-care interventions for health and wellbeing, describes as a complement to the
provider-to-client relationship, a model in which “people are enabled to make active, informed health decisions to promote health, prevent disease, maintain
health and cope with illness and disability with or without the support of a health worker. Many health issues can already be diagnosed and managed through self-
care interventions, and the list continues to grow.”
The Health Inclusivity Index measures the details). An index is an exercise in the art of
degree of health inclusivity within a country, the possible—many dimensions of inclusivity
through a set of indicators that assess the exist, where data is not or cannot be captured.
country’s progress towards the provision of Other activities and attitudes, not captured by
good physical, mental and social health for the Index, will inevitably impact inclusivity at
all. The markers we developed are intended a subnational level. Therefore, while the Index
to demonstrate the levers governments can is indicative of health inclusivity at a national
use to address health inequity and promote policy and programme level, the perceived
inclusion, and to show how effective these experiences of individuals and communities
levers can be when used. The Index is intended may differ from the scores reported in this
to help governments benchmark their progress white paper.
and identify opportunities for improvement.
We further hope it encourages engagement The Health Inclusivity Index assesses policies
and dialogue between policymakers, and processes using 37 indicators, measured
healthcare professionals and actors across across three domains (Figure 1):
various sectors to spur immediate and
• Domain 1: Health in Society (15 indicators)
effective action on health inclusivity.
• Domain 2: Inclusive Health Systems (13
This report provides a brief introduction to
indicators)
the Index; the full methods and results can
be found in the accompanying methods and • Domain 3: People and Community
findings report. Empowerment (9 indicators)
Inclusive health is about culture and priorities. Each domain is composed of 3 subdomains.
We wanted to ensure that the Index captured One of these is the “spirit of implementation”
this idea so that it did not simply reflect a subdomain, a composite indicator. The “spirit
country’s economic situation. Inclusivity is of implementation” indicators do not directly
multi-faceted, differing across and within map onto implementation of the indicators
countries, and this Index objectively measures of our domains or subdomains, but they give
a subset of the dimensions of inclusive an idea of the likely spirit of implementation.
healthcare systems at a national level (see the We explain this idea in detail in the relevant
associated technical paper for methodological chapter on Theme 6.
Domain 1:
Health in Society comprises indicators designed to assess how highly a nation values
the health of its people, and whether it considers health across all the policies of its
government. A nation which does not believe that everyone has a right to health, or that
believes health policy can be considered separately from other policy decisions, is less likely
to support inclusive health.
Indicators include: whether the national health strategy is based on the principle of health
as a human right; whether policies address the impact of the SDH; progress towards
implementation of tobacco control measures; and strategies around food insecurity and
healthy eating. Domain 1 also looks at whether there is evidence of cross-department
cooperation on health.
Domain 2:
Inclusive Health Systems includes indicators to measure the strength and scope of the
healthcare system, and whether cost is a barrier to accessing services. High-quality services
are not inclusive if most people cannot afford them. Services that are free at the point-of-
use are not inclusive if they are under-resourced, low in quality, or insufficient to meet the
needs of everyone in the country.
Indicators include: the percentage of the population spending more than 10% of income
on health; migrant health coverage; the proportion of current health expenditure that
represents domestic government health expenditure; number of healthcare providers per
10,000 head of population; and existence of a national electronic health record system.
Data here are at times scarce, and we could not include indicators for psychologists,
community health workers etc. as the data were not available from the WHO dataset for
about half or more of the countries included in the Index.
Domain 3:
People and Community Empowerment measures efforts to ensure that healthcare services
are designed to be inclusive, accessible, and tailored to individuals and their preferences,
including those from vulnerable groups. It also looks more generally at whether people are
given the tools that empower them to make decisions and direct their own health, and—
through community engagement—have the opportunity to shape the healthcare services
available to them.
Indicators include: whether a healthcare service translates health information into multiple
languages and has translators available for those who need them; whether a country
has outreach programmes for marginalised and vulnerable populations; whether it is
committed to person-centred care; and whether communities and the public are involved in
the development of health policy.
We acknowledge that data to measure health off point for deeper engagement on these
inclusivity are nascent. We see this Index as issues with stakeholders and policy makers.
the start of a journey towards a new way of Our findings are detailed in the sections
measuring health inclusivity, and a jumping- that follow.
FIGURE 1
The Health
Inclusivity Index
The Health Inclusivity Index assesses policies and processes using 37 indicators, measured across three domains.
Domain 1: Health in Society (15 indicators); Domain 2: Inclusive Health Systems (13 indicators); Domain 3: People
and Community Empowerment (9 indicators). Each domain is weighted equally.
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FIGURE 2. Domain 1:
Health in Society DOMAIN 1
summary Health in Society
Top 10 scoring countries
and descriptive statistics TOP 10 COUNTRIES
MINIMUM
for Domain 1: Health in
41.6
Society 1 Thailand 92.6
2 Canada 92.5
MEAN 4 UK 89.3
74.0 5
6
France
Colombia
88.0
86.9
7 Australia 86.8
MAXIMUM 8 Poland 86.0
92.6 9
10
China
Philippines
85.7
84.6
Perhaps this is why most of the countries Most countries acknowledge the
in our Index recognise health as a human importance of social determinants
right; only Jordan, the UAE and the USA fail of health, but there are many gaps in
to do so. And all but seven countries also coverage
show evidence that this principle extends
beyond access to healthcare to include safe The Health in Society domain has many
drinking water, sanitation, food, housing, and indicators that refer to the SDH. As Prof Calder
other requirements for a health-promoting explains, “‘Social determinants of health are
environment. Terry Huang, Professor and intended to convey that a person’s financial,
Director, CUNY Graduate School of Public housing circumstances, racial, and geographical
Health and Health Policy, Center for Systems circumstances determine their access to
and Community Design in the US, remarks opportunity for optimal health or good health.’’
that this is important. “We should be looking We found that 75% of countries include policies
at food, agriculture, transportation, education, that address the SDH.
environmental protection, and urban and
Most countries have at least a few policies
housing development. These are all typical
aimed at smoking, alcohol, healthy eating
domains of government that have a bearing on
and the marketing of food to children, but
health outcomes.”
their priorities vary. Russia, for example, had
Furthermore, only Algeria, Bangladesh, no evidence of a policy on food marketed
Cuba and Egypt did not include the notion to children, but had adopted all six tobacco
of “well-being” in their national health control measures.
strategies. On paper, therefore, there is
Only half of the countries studied had a
widespread acceptance of the importance of
strategy, policy or action plan to promote oral
acknowledging the right to good health and
health. We will look at universal health coverage
the inclusion of well-being.
later, but oral health is often overlooked. Prof
Huang says, “As we push for universal health
coverage around the world, which is a main
feature in the global health agenda these days,
oral health needs to be part of that. We should
look at countries where oral health is more
comprehensively covered, what are the used
mechanics, and adopt similar measures.”
FIGURE 3. Addressing the SDH through collaboration (top and bottom 10 countries)
Cluster analysis of indicators related to addressing the SDH through collaboration. Individual indicator scores are shown for the top- and
bottom-scoring countries overall.
Social determinants of health in policy (1.1.3) Public and private sector coordination (2.2.8)
Addressing SDH through collaboration: Top 10 countries Addressing SDH through collaboration: Bottom 10 countries
France Egypt
ada ladesh
Can Ge B ang Ho
rm ndu
any ras
ia
ria
ral
e
st
Alg
Au
Israe
India
l
100% 80% 60% 40% 20% 0% 100% 80% 60% 40% 20% 0%
rea
n
h Ko
Jorda
Sout
Vi
et
UK
n ria
na
de ge
m
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Sw Ni
Tha Uga
ilan d nda
d an Russia
Switzerl
Professor Gupta highlights that “you don’t Hoda Rashad, Professor and Director of
usually achieve much” if government agencies the Social Research Center, The American
do not work together on health. [...] ‘It’s not University in Cairo in Egypt, agrees, and
[just] health financing that you have to be suggests that a particular focus needs to be on
bothered about, you have to look at water, monitoring and evaluation. She tells us that
you have to look at sanitation, you have to “The key modalities of pursuing Health in all
look at hygiene, but you have to also look at policies are the conduct of health equity impact
awareness, literacy rates,” she says. Agencies evaluation prior to implementation of policies,
should be unified in their efforts to create and monitoring and evaluation of impact on
health-focused policies. health equity during implementation.’”
• Incorporate health as a human right, and definitions of wellness, into strategic documents.
While a “right to be healthy” is impossible, a right to health approach emphasises the
multifactorial actions that are needed for inclusive health.
• Inclusive health cannot be created by focusing on healthcare alone. Utilise what is known
about the SDH, and ensure that factors such as a patient’s education, income level and
environment are considered when providing care.
• Emphasise a “health in all policies” approach to government. Senior leadership needs to use
their influence to align policies across ministries.
Theme 2: Health
inclusivity requires
the identification of
vulnerable populations
Some people have been excluded or are not tailored directly to, for example,
marginalised from society historically, and migrants, disabled, or elderly. I believe that
therefore face more barriers when trying they have to change to be more inclusive, but
to manage or improve their health. Often that may also require a change of mindset
described as “hard to reach”, these groups of in the political landscape. In very strong
people are typically underserved by healthcare communities, there are entities that can reach
services that have been designed without out, such as church communities, people’s
them in mind. People may be vulnerable to movements, and grassroots organisations to
ill health or exclusion for a host of reasons, help bridge those health literacy gaps.’’
including age, disability, ethnicity, gender,
geographical isolation, language, lifestyle, One in five of the countries exclude
migration status, religion, sexuality and people from accessing healthcare
socioeconomic status. systems
People in vulnerable and marginalised groups Beyond the factors elucidated above as
often have poor health. This may be a result of barriers to more inclusive health, sometimes,
SDH such as poverty, unemployment or poor people are deliberately excluded by policy.
housing. They may be excluded by precarious One in five of the countries in the Index
or difficult access to healthcare services, exclude people from accessing healthcare
including health promotion and oral health systems based on characteristics such as
services. They may lack the health literacy migration status. A country with inclusive
skills needed to engage in their own everyday health, on the other hand, actively seeks out
health choices. It may be a combination of people in vulnerable groups, investigates
these and more factors. their barriers to good health, and designs
and implements policies to overcome these
Health exclusion due to cultural and/or social
barriers.
barriers is also commonplace. For example,
Kristine Sørensen, Founding Director, Global For example, in Australia, the Department of
Health Literacy Academy in Denmark, says Health and Aged Care operates a Rural Health
that “Often, communications and campaigns Outreach Fund (RHOF) and the Medical
Immigrants only have limited access to healthcare and little targeted information about entitlements and health issues. Health services and policies have yet to
†
address immigrant patients’ specific access/health needs. In relation to the conflict in Ukraine, from where Poland has taken a significant portion of its refugees,
the government has set up a Ukrainian-language version of its website, which includes information on getting state medical care.
populations. However, we found that the with respect to health including refugees,
countries ranked in the top ten of the Index women, children and young persons, the
all score consistently well on policies that elderly, the disabled and the unemployed.17
include, for example, the identification of The goal of the act is to reduce health
vulnerabilities and the provision of translation inequalities caused by, amongst other things,
services. However, it is worth noting that the SDH and gender. In addition, the German
health exclusion policies (indicator 1.1.5) are Federal Act on Equal Treatment explicitly
also more prevalent among the top 10 scoring prohibits discrimination on grounds of “race
countries than the bottom 10. or ethnic origin, gender, religion or belief,
disability, age or sexual orientation” with
For example, in Germany, the Prevention Act
specific regard to social protection, including
identifies several vulnerable population groups
social security and healthcare.18
Support for marginalised groups: Top 10 countries Support for marginalised groups: Bottom 10 countries
France Egypt
sh
ada de
Can Ge Bangla Ho
rm ndu
any ras
ia
a
ral
eri
st
Alg
Au
Israe
India
l
100% 80% 60% 40% 20% 0% 100% 80% 60% 40% 20% 0%
rea
n
h Ko
Jorda
Sout
Vi
et
UK
n ria
na
de ge
m
e
Sw Ni
Tha Uga
ilan nda
d and Russia
Switzerl
• Exclusion from healthcare services can happen from oversight, as well through deliberate
action. Ask whether your “hard to reach” populations are simply underserved.
• Have processes to identify vulnerable populations, and identify–and tackle–the SDH that
are especially pertinent for them.
• Identify, and remove, policies that exclude some from accessing health. Poor health–even of
sections of society–is bad news for society overall.
When ill health hits, prompt and inclusive provided in the community, rather than in
access to functional and effective health distant healthcare facilities, where possible.
services is required. While the SDH play a large Multidisciplinary teams– such as teams
role in deciding who will suffer poor health including nurses, dietitians, exercise therapists,
and who won’t, regardless of how vulnerable physiotherapists, pharmacists, social workers
(or not) you are–everyone at some point in life and primary care doctors–may be an effective
needs support from healthcare providers. Our way of addressing the multiple challenges
approach to inclusive health embraces the bio- that people face when trying to manage their
psycho-social model of healthcare19, rather health.22-24
than the biomedical model, but we all need
traditional “sick care” services on occasion. The role and extent of the
government in health systems
In September 1978, the declaration of
ranges widely
Alma-Ata was adopted at the International
Conference on Primary Health Care. The The Index’s Domain 2: Inclusive Health
Declaration was a major milestone for public Systems includes indicators to measure the
health, underlining the importance of primary strength and scope of the healthcare system,
care as the key to achieving “Health for All”.12 and whether cost is a barrier to accessing
Equitable access to healthcare requires health services. This domain presented challenges
resources to be accessible, easy to navigate, even for the countries which scored highest
affordable and of decent quality.20,21 However, overall in the Index. The average score for the
services which are free at the point-of-use are domain was 64.6. Seven countries scored 80 or
not inclusive if they are under-resourced, low above on this domain, with Australia, UK and
in quality, or hard to access distance-wise. Germany as the highest scorers. Bangladesh,
Uganda, Egypt and Honduras scored less than
It follows, therefore, that the provision of
40 points. Bangladesh was at the bottom of
healthcare services should be coordinated
the table.
and appropriate for the individual, and
FIGURE 5.
Domain 2: Inclusive DOMAIN 2
Health Systems Inclusive Health Systems
summary
Top 10 scoring countries TOP 10 COUNTRIES
MINIMUM
and descriptive statistics
28.1
=1 Australia 84.4
for Domain 2: Inclusive
Health Systems =1 UK 84.4
3 Germany 84.0
64.0 5
6
Israel
France
82.7
80.3
7 USA 80.0
MAXIMUM 8 UAE 77.8
84.4 9
10
Italy
Turkey
77.1
75.8
Government health expenditure is assessed The proportion of people spending more than
as the proportion of all health expenditure in 10% of their income on health did not seem
the country, which is funded from government strongly linked to the country’s income level,
sources, social health insurance and with household expenditure on health lowest
compulsory prepayment, indicating how much in the UAE, South Africa, Honduras, Rwanda
expenditure comes from public resources. This and Germany. Households from India, China,
indicator ranged widely, from 15% in Uganda Bangladesh and Egypt were most likely to
to 89% in Cuba. spend more than 10% of their income on
health. Half (20) of the Index countries showed
Expenditure from the state is important to
no evidence that people were impoverished
track because strong primary healthcare
because of out-of-pocket spending on health.
systems are likely to originate from the state.
According to Dr Asgari-Jirhandeh, “Many
There is a large variation between
developed countries, often have regulations
countries in workforce numbers
in place to allow coordinated collaboration
between. We are seeing that there is a need Domain 2 also includes indicators relating to
for something similar in the rest of the world countries’ health system infrastructure and
because it makes it a lot more cost-effective. workforce. We again find Cuba at the top
This means that you can pick up people who for one of our indicators, with the highest
may be excluded because they actually are number of doctors per 10,000 (84.2). Thirteen
suffering from social care as opposed to countries had fewer than 10 doctors per
health care.” While often underfunded and 10,000 people, with just 1.2 and 1.5 in Rwanda
overstretched, primary care structures are and Uganda, respectively. Furthermore, a
mostly likely to support inclusive health. wider pattern emerges when looking at the
health workforce as a whole. Broadly speaking, example of good practice is South Korea,
high-income countries have more doctors, which provides centralised education and
nurses, pharmacists and dentistry personnel. training for healthcare service providers
On the other hand, middle-income countries through the Korea Human Resource
have more community health workers, Development Institute for Health & Welfare.
environmental and occupational health The curriculum includes courses on specialised
workers, and traditional medicine personnel. care for people with developmental disabilities
However, these metrics were not used in and dementia patients, elderly support, public
the Index as the data from the WHO Global communication, dietary well-being, and
Health Observatory were not available for a handling of foreign patients.
significant proportion of the countries.
While most countries (32) showed evidence
This finding was no surprise to Dr Asgari- of active electronic health records, only 14 of
Jirhandeh. He reflects that ‘’In some countries, these had records integrated at the national
there is a push to increase the role of nurses level. Numbers were similar for the existence
and nurse practitioners in providing services as of telehealth policies or strategies, and
leaders, simply because there are not enough whether these had implementation plans and
doctors of a generalist nature. Countries are targets. Indicators like telehealth are critical
trying to balance the inequity of the healthcare for health inclusivity as they improve access
workforce.’’ to healthcare for marginalised groups that
face geographical or financial barriers, and
Regarding training of healthcare professionals,
they allow hospitals and clinics to prioritise
17 countries showed evidence of training
the most at-risk groups and urgent medical
curricula that included cultural competency,
cases.25
well-being and person-centred care. An
• To engage with their health, people need to be able to care for themselves and their
families in a way that prioritises health. Incorporate mechanisms to safeguard Individual
agency alongside community empowerment.
• Stigma and prejudice remain a barrier to leading a healthy life. Systematise the inclusion of
cultural competency training and person-centred approaches to service delivery.
• Coordinate the provision of healthcare services, ensuring that they are provided in the
community rather than in distant healthcare facilities. This requires coordination across
sectors –public and private sector organisations must recognise the critical role they play in
driving health inclusivity and work collaboratively to decentralise care.
Most policy-focused indices track GDP Index overall. The Philippines, a lower middle-
because higher-income countries tend to have income country, ranked among the top ten
better governance systems, which translates countries in Domain 1, while the UAE, a
into a greater likelihood of formally recognised high-income country, ranked in the bottom
policies. It is therefore unsurprising that the ten. The two lowest-income countries in the
overall Index score is correlated with GDP per Index (Uganda and Rwanda) ranked 26 and
capita. However, while there is a moderate 34, respectively–thereby ranking higher than
positive correlation, there is a lot of scatter many other, richer countries.
on either side of the line. Significant outliers
Out-of-pocket expenditure on health,
include countries like Thailand and South
suggests Professor Sir Michael Marmot, is a
Africa, which appear above the correlation
“key indicator” for understanding some of the
line (i.e., they score higher than expected,
patterns seen here. “When you’ve got high
given their GDP per capita), while others like
out-of-pocket expenditures, such as in India,
the USA, UAE and Egypt score lower than
you get great inequity of access. Because if
expected.
you’re poor, you can’t afford care. Whereas
in Thailand, with relatively low out-of-pocket
Index score is positively correlated
expenditure, it means that care is much more
with GDP per capita, but there is a
readily available. So that’s a key variable, which
lot of scatter
relates to access.”
There is a similar amount of scatter when
There is also a moderate positive relationship
we look at individual country domain scores,
between health inclusivity and a country’s
compared to GDP per capita. Thailand, for
current health expenditure as a proportion
example, an upper middle-income country,
of GDP. Countries that spend more on health
was the highest scoring country in Domain
tend to have better health inclusivity. However,
1: Health in Society, as well as ninth in the
again, there are exceptions. The USA, Cuba,
Algeria and Bangladesh scored lower than Better health inclusivity is associated
might be expected on health inclusivity, with better health outcomes and
given their level of spending on health; (probably!) higher productivity
other countries, including the UK, Israel and
Thailand, scored relatively higher. While life expectancy has improved globally,
healthy life expectancy has not–we are
Disparities between low- and high-income therefore living proportionally more years of
countries are clear when it comes to health our life in poor health.26 Supporting health
expenditure and the size of the healthcare inclusivity may be a way to close this gap
workforce–as tracked in the Index. Truly because we found a moderate positive
accessible health systems need investment relationship between healthy life expectancy
and a workforce–a situation that can be and overall Index scores.27 Of the 12 countries
worsened by the ongoing brain drain of which scored 80 or above for health inclusivity,
highly trained practitioners from poor to rich nine scored in the top group for healthy life
countries. Prof Gupta points out that “India’s expectancy. Of course, there were some
doctor per population, nurse per population outliers: the UK, which topped the Health
ratios are very low. And this would be so Inclusivity Index overall, Thailand and the
in many other countries, in many African USA did not make it into the top grouping for
countries, many other Asian countries, etc. So, healthy life expectancy. Conversely, Japan and
we export doctors to other countries, but we Italy scored in the top grouping for healthy life
somehow don’t have enough of them here.” expectancy, but not for health inclusivity.
Indonesia Cuba
60
Nigeria
50
India Egypt
40
Bangladesh Algeria
30
20
10
0
0 2 4 6 8 10 12 14 16 18
% of GDP
FIGURE 7. Correlation between the Health Inclusivity Index scores and healthy life expectancy
0
50 55 60 65 70 75 80
Years
When we compared the maternal mortality picture is less clear at the bottom. All
rate‡ with the Health Inclusivity Index, we countries that scored 80 or above on the
found a weak negative relationship with Index also scored 80 or above for having
maternal mortality ratio.28 While we can see the best maternal and infant mortality
a correlation at the top end of the table, the rates.
FIGURE 8. Correlation between the Health Inclusivity Index scores and change in
maternal mortality ratio from 2000 to 2017
R2 = 0.0316
There is a weak negative 100 Canada
relationship between the UK Mexico
Health Inclusivity Index 90
Israel
scores and change in
80 Poland
maternal mortality ratio. Kazakhstan
Health Inclusivity Index score
Turkey
70
Rwanda
60 India Russia
50
Egypt
40
Algeria Bangladesh
30
20
10
0
0% 100% 200% 300% 400% 500% 600%
Change in Maternal Mortality Ratio
Maternal mortality is measured as maternal deaths per 100,000 live births. This measure shows wide disparities among the 40 countries in our index, ranging from
‡
• Don’t just track crude outcomes data such as life expectancy, but rather prioritise measures
that capture quality, not just quantity, such as healthy life expectancy.
• Recognise that health inclusion is more complex than the money spent on health; empower
communities by decentralising care and establish agency by removing societal barriers.
• Use out-of-pocket expenditure as a useful way of getting a “quick and dirty” assessment of
health inclusivity in a country.
• Low-income countries need to protect themselves from “brain drain”, the movement of
expensively trained healthcare professionals from poor to rich countries. Similarly, high-
income countries should not rely on immigration to staff their healthcare services.
FIGURE 9.
Domain 3: People DOMAIN 3
and Community People and Community Empowerment
Empowerment
summary MINIMUM
TOP 10 COUNTRIES
22.6
Top 10 scoring countries =1 Australia 98.9
and descriptive statistics
=1 Sweden 98.9
for Domain 3: People
and Community 3 UK 98.6
Empowerment
MEAN 4 Switzerland 95.8
69.4 5
6
Germany
Israel
93.9
93.4
7 France 93.0
MAXIMUM =8 Japan 91.7
98.9 =8
10
South Korea
South Africa
91.7
89.2
Enabling people to take control of their own health: Enabling people to take control of their own health:
Top 10 countries Bottom 10 countries
France Egypt
a de sh
ad
Can Ge Bangla Ho
rm ndu
a ny ras
ia
ria
ral
e
st
Alg
Au
Israe
India
l
100% 80% 60% 40% 20% 0% 100% 80% 60% 40% 20% 0%
rea
n
h Ko
Jorda
Sout
UK
Vi
et
ria
na
en ge
m
ed Ni
Sw
Tha Uga
ilan nda
d
Switzerland Russia
Dr Sørensen says that health literacy needs Inclusive health is led by the
to be recognised as a public health challenge community, for the community
that directly impacts people and community
empowerment. “We need to educate new It is often the case that inclusion is hyper-
generations through a much stronger focus on local: it is about working with, and being
health and well-being in primary and secondary supported and represented by, people from
care, because health literacy is developed your community. We found that 12 of the
throughout the life course,” she explains. 40 countries included in the Index had no
evidence of peer-support or community
Prof Huang adds that in order for patients companion involvement in healthcare
to fully exercise agency, they need to be encounters. This indicator is intended to show
accurately informed. He says that “The whether people can get support from their
problem is that there is a cacophony of health wider community, not just family or formal
information out there, many of which are carers.
false and inaccurate. So, how do we actually
manage information flow and make sure Community involvement is not just about
that there are trusted sources of medical one-to-one support, but rather the role
information that patients can access easily? of the community in decision-making. We
This is a huge public health challenge.” found some evidence of good practice here.
Just over half of the Index countries (21) had
We looked for evidence of healthcare systems national strategies or policies with detailed
providing patient information and translation guidelines on how communities could get
services in languages other than the country’s involved in policy, and evidence of forums
official language, and including accessible for citizens to engage with their wider
forms of communication, such as braille or sign community. A further 13 countries had either
language. We found 13 countries scored highly strategies or forums, while six countries
on translation and accessible communication, (Algeria, Bangladesh, India, Turkey, Uganda
while nine had no evidence of either service. and Vietnam) had neither.
Empowerment comes through economics and they have seen happen in the past. But if you
education first, says Prof Gupta, explaining, really want change, you need many more
“I think the two important pillars remain people from society to speak up,” she says.
income, or livelihood, and education.” Ensuring
Indeed, it was interesting to note the positive
that policymakers are representative of
association between the Index score and the
their constituents can help here, she adds.
EIU Democracy Index, which itself incorporates
Too often, policymakers represent only the
indicators around political participation—
powerful in society. “The so-called ‘change
suggesting that there is a strong argument for
agents’ are not really ‘change agents’, they’re
more deliberative democracy in healthcare.32
just bureaucrats who carry on policies that
• Community health workers can play a multidimensional role and should be utilised in both
high- and low-income countries to better engage their communities, debunk myths, and
dismantle cultural barriers to care.
Theme 6: Inclusivity is
only part policy–without
implementation, policy is
meaningless
In any policy-based index, there is the they do not directly map onto implementation
question of whether policies, processes and of the indicators of our domains or
other “inputs” described by the indicators are subdomains, they give an idea of the likely
translated into practice. We know that 11 spirit of implementation.
countries scored between 80 and 100 on the
Health Inclusivity Index–suggesting that, on For example, we can, to some extent, assume
paper, they have created an environment that that countries that score highly on the
supports and enables inclusive health. The implementation of SDGs take these goals
question remains, however, “are these policies seriously, and have both the capacity and
being fully implemented?” capability to effect change. It therefore seems
reasonable to assume that they will similarly
To bring an element of “outcomes” into the take some measures to implement the
Index, we included in each domain a “spirit of changes and policies captured in the indicators
implementation” indicator. These were: of Domain 1. On the other hand, countries
that score poorly on the implementation
• Domain 1: Implementation of the
of SDGs may also be similarly lax in the
Sustainable Development Goals (SDGs)
implementation of other policies related to
• Domain 2: Universal Health Coverage (UHC) health and health inclusivity
service coverage Iindex
We have added “spirit of implementation”
• Domain 3: Human Development Index indicators because there is so little evidence
(HDI) of policy outcomes in the world of health
The “spirit of implementation” indicators inclusivity. This is partly because such
are composite indicators in their own right. outcomes are hard to measure, for example,
Because they focus on outcomes, they due to confounding variables. But also, there is
represent (at least partially) the on-the-ground little agreement about how inclusivity should
reality in each country for each domain. While be measured, given its conceptual complexity.
How the “spirit of implementation” Index, while Nigeria had the lowest. As with
indicators changed, or did not Domain 1, countries that scored well in
change, domain scores Domain 2, tended to score well in the UHC
service coverage Index. But again, there were
Enabling health in society outliers, including some of the Index’s lowest
In choosing our “spirit of implementation” scoring countries (Uganda, Egypt, Bangladesh
indicator for Domain 1: Health in Society, we and India), which performed better in the
wanted to see whether the Index countries UHC service coverage Index than in the rest of
showed evidence of their commitment Domain 2.
to prioritise health in society through This might be partly explained by the nature of
implementation of the UN’s SDGs. The the workforce indicators in Domain 2, where
2030 Agenda for Sustainable Development, high-income countries will inevitably perform
adopted by the UN member states in 2015, much better than low-income countries. This
has 17 goals relevant to addressing some of relationship with income also holds true for
the SDH.33 Overall, the UAE had the lowest indicators on telehealth, electronic patient
score for the implementation of SDGs, while records, and healthcare provider training, and
Sweden had the highest. of course government health expenditure. Of
We found that, in general, countries that the three domains, Domain 2 is the one where
scored high in Domain 1 also had a high score high-income countries have the greatest
in the implementation of SDGs . However, advantage.
some outliers did emerge (see Figure 14). For Promoting people and community
example, Egypt’s Index score is not equally empowerment
matched by its implementation of SDGs score,
while Rwanda and Nigeria’s implementation The Human Development Index (HDI) is a
score is higher than their Index score. composite measure of average achievement
However, the biggest difference in scores is for citizens in terms of living a long and
seen with the UAE–its implementation score is healthy life, being knowledgeable, and having
much lower than its Index score. Such a finding a decent standard of living. We chose this as
suggests that in addition to the UAE’s low our “spirit of implementation” measure for
score in Domain 1, its level of implementation Domain 3 because we determined that the
may be even lower. HDI is a reasonable practical indication of how
empowered people and communities feel.
Creating inclusive health systems
For the most part, HDI scores are fairly well-
The UHC service coverage Index is the “spirit aligned with Domain 3 scores. However, we
of implementation” indicator for Domain 2: find that some countries with moderate scores
Inclusive Health Systems. The UHC Index on the HDI, such as Bangladesh, Algeria, the
assesses the extent to which a country’s UAE, Egypt and India, have not developed
population receives the health services they policies to empower or equip people to take
need without experiencing financial hardship. control of their own health.
Of our Index countries, Canada had the
highest score in the UHC service coverage
Costa Rica
Indonesia
Nigeria
Rwanda
2: Inclusive Health -40% -35% -30% -25% -20% -15% -10% -5% 0%
Systems
Japan
Policy = Practice →
India
Bangladesh
Egypt
Uganda
Egypt
United Arab Emirates
Algeria
Bangladesh
• The job of government is not completed by the passing of a (health inclusivity) policy.
• Ensure that policies have implementation and monitoring processes embedded in them,
and dates for post-implementation reviews.
• Track inclusivity by monitoring health outcomes and service-user metrics for vulnerable
populations. Equity does not mean that all will have the same outcomes, but only by
measuring disparities can you begin the process of identifying where extra support is
needed.
Campaigning for an
undefinable goal
Making health more inclusive is what some SDGs. Many countries have made progress
might call a “wicked problem” – the causes in both areas, and even in instances where
are myriad, difficult to tease apart and implementation is lacking, the commitment
understand, and dynamic. It also involves is there, at least on paper. And for good
working with multiple stakeholders with reason; both UHC and the SDH are central
diverse values and priorities. There is little to inclusive health, and any effort to make
precedent to guide us, and no simple outcomes more equitable in a country needs
answers.34 to have these concepts at the core. It should
be noted also that the two are not unrelated.
The “implementing inclusivity” boxes of the
Healthcare systems should be actively
previous chapters are primarily targeted at
thinking about how they can improve the
policymakers, decision-makers in industry,
population’s SDH, while simultaneously
and other relevant stakeholders who
expanding access to healthcare.
influence countries’ policy formulation and
implementation. However, we recognise that • … but also champion the often overlooked
the Index may also appeal to an advocacy- elements of culture, empowerment and
oriented audience, including concerned agency. Similar impetus is required to boost
individuals, corporate institutions, NGOs, cultural competency, personal agency and
among others. What are some of the key community empowerment. Champions
takeaways from the Index that could prove are needed. Who will lead this campaign?
useful from a campaigning and advocacy There is much to do in the area of improving
perspective? cultural competency in provider training,
raising health literacy and supporting
• Don’t stop campaigning for universal health shared decision-making. Furthermore,
coverage and the social determinants of the importance of supporting community
health… As we’ve discussed in the report, health workers, who have repeatedly proven
these are not new ideas and they have their worth, in rich and poor countries
established champions. And it shows. In a alike, cannot be overstated. While these
classic example of death by acronym, both ideas and initiatives have their supporters,
UHC and the SDH are part of the UN’s they have not yet been brought together
under an overarching campaign. Our Index also be the first step in re-democratising
found that these factors were important healthcare. As Dr Rashad says, ‘‘The
to produce high scores in health inclusivity, importance of reducing exclusion can
and that they complement the UHC and be addressed with two self-reinforcing
SDH campaigns. The first step towards actions. The first is pushing fairness as
improvement in this area is simple: get out a pillar of good governance and social
there and listen. success. The second is giving visibility and
voice to excluded groups.’’
• Work from the outside in: by actively
supporting vulnerable groups, you will • Pull in the same direction: elevate
help improve health for all. A good place the importance of coordination to
to start listening is in the most vulnerable achieve common goals. Even if unable
sections of society, such as migrants, to fund or implement initiatives
refugees and asylum seekers, among others. themselves, governments can and
The Covid-19 pandemic has seen new or should play a crucial role in organising
reshaped infrastructure and partnerships and coordinating the work of others.
created to support mitigation measures Many initiatives arise from the local
including the vaccine roll-out; these can community or the private sector. The role
be adapted to form the backbone of of the state in these instances can be to
longer-term improvements in outreach support where possible, and help scale
and delivery of care. But exclusion of successful programmes. Government
marginalised communities is just as often a and civil service can coordinate between
matter of cultural competency, and as such, ministries, between the public and private
has lessons for all multicultural societies. sectors, between NGOs, and between
It is not only migrants and others that are the community and the state. Without
excluded through language and cultural an overarching strategy, and a dedicated
norms. Therefore, working with the most team to implement that strategy,
marginalised will help improve health the uncoordinated action of multiple
inclusivity for society at large, i.e., “work from ministries would inevitably dampen the
the outside in”. The listening exercise can impact of state interventions.
• Advocate for high-quality data collection, and Canada, alike. WHO workforce data
and “real-world evidence” for inclusivity. are collected from a variety of national and
Data limitations have minimised the broad regional sources.35 This lack of available
scale lens of inclusivity we had hoped to data on health workers suggests that
paint. For example, we spoke previously governments cannot ensure that they have
about the importance of community sufficient numbers, or oversee the quality
health workers. But the absence of reliable of their skills and training. We faced similar
data on the community health worker difficulties for many concepts, particularly
population meant that we were unable for indicators within Domain 3: People
to include these among our workforce and Community Empowerment. There
indicators. Indeed, comparable data was is a critical need for better indicators of
not available for several categories of health measurable progress for matters of culture,
workers, including environmental and individual and community empowerment.
occupational health workers, traditional In the same way that real-world evidence is
and complementary medicine personnel, currently revolutionising health technology
psychologists and community health assessment, so too can the better collection
workers. Data was missing for low-income of cultural and community-based evidence
countries like Rwanda, high and upper- improve the assessment of inclusivity.
middle income countries like Italy, Japan
Discussion:
bringing it together
Nations must tackle all three domains of The balance of results between the domains
the Health Inclusivity Index to achieve an of the Index suggests that most countries are
inclusive health system that allows everyone coming to grips with the elements of Domain 1:
in the country to reach their optimum state Health in Society, many countries are struggling
of health. Governments need to understand with elements of Domain 2: Inclusive Health
that health is affected by all areas of policy. Systems, and there is something of a divide
A requirement to take a “health in all between countries that have embraced Domain
policies” approach, and oversight to ensure 3: People and Community Empowerment and
implementation, is a preliminary step. those that have not.
A history of campaigning shows its the most important part of the Index.” He says
worth that measuring levels of community health
engagement can allow even cash-strapped
Professor Sir Michael Marmot was encouraged countries to make progress at the level of
that Domain 1: Health in Society was the policy innovation; for empowering individuals
highest-scoring domain. “I’m pleased that and communities to manage better their own
Domain 1: Health in Society came out as health “provides people with options that are
important because I think that’s the key,” he real that they may not otherwise have thought
says. This view was backed by Prof Gupta, of or considered feasible.”
who highlighted that addressing poverty and
other SDH will “go a long way” to improve There is a historical context to consider
health inclusivity. However, she thinks that when comparing progress across the three
expenditure on health services–especially domains. For the last few decades, the first
primary care–must improve to provide access two domains in the Index can be mapped to
to everyone. progress towards international advocacy of
inclusive healthcare. For example, the idea
Professor Napier said he was “elated” that that health is a “fundamental human right”
the Index “recognised the fact that health as reflected in Domain 1: Health in Society,
is largely made or lost outside the formal was encoded in the 1978 Declaration of
health sector”, as doing so calls attention to Alma-Ata, at the International Conference on
the importance of the social determinants Primary Care.13 In addition, this declaration
of health, and to the health-in-all-policies deplored the “existing gross inequality” in the
approaches required to make health the health status of people globally, and said that
centre of our lived experiences”. He added: “I people had “the right and duty to participate
am really happy to see the Index taking on the individually and collectively in the planning
challenge of gathering critically important data and implementation of their healthcare”. In
in domains whose importance has been largely 2003, the WHO outlined its understanding of
undervalued because that data is hard to the SDH, including early life, social exclusion,
get.” He believes that Domain 3: People and employment, social gradient, stress, food and
Community Empowerment “could emerge as transport.36
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