Skills Course
Skills Course
Activity 2: Match each word or phrase to the best response. Practice saying each phrase.
1. HI. My name is Rita Rogers. ____ A. Hello. My name is Carey Miller.
2. Hello. What’s your name? ____ B. You too. I hope to see you again.
3. I’m pleased to meet you. ____ C. It was nice meeting you as well.
4. It was nice meeting you. ____ D. I hope to see you again too.
5. Have a good weekend. ____ E. Very well, thank you. And you?
6. It was good to meet you. ____ F. I’m pleased to meet you too.
7. You must be (your name). ____ G. Yes, that’s me. What’s your name?
8. I hope to see you again. ____ H. Hi Rita. I’m Paul Johnson.
9. How are you? ____ I. I am. And you are?
10. Is your name (your name)? ____ J. Thanks. You too!
Activity 4: Comment on what the best sentences to use in a formal setting where you are introducing
yourself are. Write a short conversation based on those ideas.
__________________________________________________________________________________________
__________________________________________________________________________________________
__________________________________________________________________________________________
Say hi. Say your name. Scratch your head. And... Hope for someone else to take it from there. Let’s be honest:
It’s not exactly how you want to introduce yourself. That’s why you’re here.
This guide will show you:
- Why you have to know how to introduce yourself well in different contexts.
- How not to introduce yourself.
Before we move on any further—Let me introduce myself:
“My name is Maciek. And I like Hawaiian pizza.”
Eek! Not great, right? (And it’s not exactly because of pineapple on a pizza.)
Truth is—While this way to introduce myself may be funny to some, the vast majority will find it stupid. And
this is exactly how most people mess their introductions up. By introducing themselves in ways that are
irrelevant to people.
How to introduce yourself professionally?
Relevance is key when you introduce yourself. So, in a professional context, follow the below steps:
How to Introduce Yourself Professionally—Dos and Don’ts
Dos
- Share only the information that is important to the people you meet.
- Say something about what you DO, not what you ARE: “I study digital marketing”, not “I am a digital
marketing student”.
- Look them in the eye.
- Make sure your handshake is firm but natural to signal trust.
- Speak with confidence.
Don’ts
- Say silly jokes.
- Fidget, roll up your eyes, or cross your arms.
- Be too “friendly” and hug the person.
Activity 7: Find out the meaning in Spanish of the words in the table. Then, match them to their correct
meaning in English.
1. Scratch ____ a. Make small movements of the hands and feet, through nervousness or impatience.
2. Mess up ____ b. squeeze (someone) tightly in one's arms, typically to express affection.
3. Look ____ c. score or mark the surface of (something) with a sharp or pointed object.
4. Fidget ____ d. the action of turning the eyes upward as an expression of annoyance, exasperation, etc.
5. Roll up ____ e. mishandle a situation, make something dirty.
6. Cross ____ f. direct one's eyes toward someone or something or in a specified direction.
7. Hug ____ g. to put one of your arms, fingers, or legs over the top of the other.
Activity 8: Check the things that you do for a GOOD introduction according to the reading.
Activity 10: In teams of 6, present your role-plays. Use this table to grade each other’s work.
Criteria Yes No
The conversation is clear
In role play 1, the conversation is
casual and friendly
In role play 2, the conversation is
formal and professional.
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Week 3: Talking about myself.
Objectives of the week:
- Familiarizing with vocabulary related to personality.
- Recognizing positive and negative qualities.
- Describing your personality.
Activity 1. In pairs, choose ONE crossword and the clues below. DO NOT show your partner your
crossword. Take turns to ask your partner the clues to your missing words: Ex: “What’s 2 across?”, think
of the word and write it down. Do this until you have all the words.
STUDENT A
Clues down
1. is easily annoyed 12. usually arrives late
4. is welcome to new ideas and opinions 13. plans efficiently
5. acts respectfully 14. invents or likes making new things
7. thinks negatively 15. learns new things quickly
9. enjoys communicating with others 17. is willing to help or give money
STUDENT B
Clues across
2. lacks knowledge or understanding 11. does not lie, steal, or cheat
3. avoids risk 16. is not lazy
6. is mentally and physically active 18. does not cause pain or harm
8. is happy and positive 19. has a lot of ability and skill
10. is always supportive 20. speaks truthfully and honestly
Activity 2: Find the meaning in Spanish of all the adjectives and put them in this table. Write a P for
“positive” adjectives and an N for “negative” ones.
Adjective Meaning in Spanish Adjective Meaning in Spanish
Activity 5: Do the personality adjectives above have a positive, neutral or negative meaning?
Put the adjectives in the correct category.
Activity 2: Complete the sentences about the animals with can or can't.
1. Lions ............... roar, but they ............... talk.
2. Cheetahs ............... walk on two legs, but they ............... run very fast.
3. Parrots ............... talk and fly.
4. Monkeys ............... fly, but they ............... climb.
5. Birds ............... walk and they ............... fly.
6. Birds ............... run fast or roar.
7. Humans ............... climb, talk and walk, but they ............... roar or fly.
8. Kangaroos ............... jump, but they ............... climb.
9. Fish ............... swim, but they ............... run.
10. Lions ............... walk on two legs or fly.
11. Monkeys ............... walk on two legs and jump.
12. Parrots ............... swim, but they ............... walk.
Activity 3: Write about your abilities by completing the sentences with I can or I can't.
.......................... snap my fingers. .......................... swim 50 meters.
.......................... play the guitar. .......................... speak English.
.......................... fly. .......................... run fast.
.......................... make toast. .......................... play chess.
.......................... sing well. .......................... wiggle my ears.
.......................... play football. .......................... fly a kite.
.......................... eat with chopsticks . .......................... ride a horse.
.......................... play the piano. .......................... ride a bicycle.
.......................... ski. .......................... scuba dive.
.......................... dance. .......................... hop on one leg.
.......................... raise one eyebrow. .......................... use a computer.
.......................... tell a joke. .......................... play tennis.
.......................... read a map. .......................... drive a car.
.......................... juggle. .......................... point to North.
.......................... say the alphabet backwards. .......................... make a funny face.
.......................... wink. .......................... whistle.
.......................... say "hello" in three languages. .......................... do the splits.
Activity 4: Now, work with a partner. Take it in turns to ask your partner about their abilities. If your
partner replies 'Yes, I can', ask them to demonstrate the ability if possible.
Example: Question: Can you snap your fingers? Answer: Yes, I can. / No, I can't.
Activity 5: Read the following article about important abilities for IT professionals.
Essential IT skills
1. Security
Security is very important to any IT team. Help desk, networking, or system administration role can introduce
you to concepts that are helpful to know for security purposes. The following skills can help you qualify for IT
security positions—like information security analyst—at the entry-level and beyond.
- can work with physical, network, and software security
- is good at Installing firewalls and routers
- knows about Data encryption
- is good at risk mitigation strategies and threat analysis
- has good knowledge of compliance regulations and standards like PCI-DSS, HIPAA, and CCPA
2. Programming
Being able to program is super important for people who want to develop software, web applications, and
websites. It is also useful for IT workers who want to automate tasks. A good IT professional is able to work
with at least these programming languages:
- Python
- C++
- JavaScript
- Ruby
- PowerShell
3. Systems and networks
A good IT team can make computer systems operate easily. Typical roles specializing in this skill set include
system administrators and network administrators. System and network skills can also be useful for working in
cloud administration or security as well. On a basic level, these skills include:
- Administer diverse operating systems like Windows, Linux, or Mac
- Install and configuring computer hardware and software
- Manage cloud services and applications
- Maintain local area networks (LAN), wide area networks (WAN), storage area networks (SAN), and virtual
private networks (VPNs)
- Be good at Troubleshooting
- Help employees with technical issues
4. Data analysis
Being able to analyze data is very useful for various IT tasks. Monitoring performance data can help teams find
security threats or see where inefficiencies exist in their operations. Jobs that work with data in the IT realm
include database administrators and data engineers.
- SQL
- Statistics
- Python
5. DevOps
DevOps—a combination of “development” and “operations”—they act as a connection between the software
development and IT teams. DevOps skills can help in both the IT and development aspects of managing an
organization. Working in DevOps can mean becoming a DevOps engineer. You might need the following skills:
- Understand of continuous delivery theory
- is able to work with Container technologies like Docker or Kubernetes.
- is good at Scripting languages like Python, Ruby, and C.
- can work well with cloud operations.
Activity 6: Write sentences about basic abilities people in these jobs need:
DevOps engineer:
__________________________________________________________________________________________
__________________________________________________________________________________________
Information security analyst:
__________________________________________________________________________________________
__________________________________________________________________________________________
Database administrator:
__________________________________________________________________________________________
__________________________________________________________________________________________
Cloud administrator:
__________________________________________________________________________________________
__________________________________________________________________________________________
Software developer:
__________________________________________________________________________________________
__________________________________________________________________________________________
Activity 7: In pairs, choose two of the positions you wrote about in activity 6. Write a roleplay asking 5
questions about abilities to your partner about the skills from the reading. Ask your partner your
questions, exchange roles, your partner will ask you his/her questions.
Grade your work:
Criteria Yes No
Can understand all the questions
Can answer correctly
Can speak clearly and without
hesitation
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Week 5: Talking about your hobbies.
Objectives of the week:
- Vocabulary related to leisure activities.
- Exchanging information about leisure activities.
- Exchange information about yourself in a basic job interview setting.
Activity 1: Complete the table with your ideas about what you do in your free time.
Free-time activity Place Objects used
Activity 2: Use the information on the table to answer the question: What do you do in your free time?
Then, practice sharing the information with your partner.
__________________________________________________________________________________________
__________________________________________________________________________________________
__________________________________________________________________________________________
Activity 3: Comment on the free-time activities that are NOT a good idea to share in a job interview.
Self-evaluation
Evaluate your performance using this checklist:
Criteria Sufficient I can improve if…
I can understand all questions the
first time I hear them
I can respond properly to all
questions, clearly and without
hesitation
I prepare for my role-play with
enough time to practice
I look professional and formal for
my presentation
Activity 3: Read the phrases/words related to jobs, match each job with the correct industry.
travel - health care - pilot – nurse - agriculture – hospitality - farmer - hotel receptionist – advertising -
manufacturing - copywriter - electrician - construction – marketing - engineer - graphic designer - education -
mining - teacher – geologist – management – law – CEO – lawyer - entertainment - retail – actor – cashier –
finance - tourism - banker - guide – fashion - tech designer - app developer - food and beverage -
transportation chef - truck driver
Activity 5: Practice using the jobs you wrote in the table with a partner using the conversation below.
A: Hi, my name is __________. I work in ____________________, I am a ___________________. What about
you?
B: I am ________________. I work in the industry of __________________, I work as a
__________________.
A: Nice to meet you.
B: Nice to meet you, too.
Activity 6. Work in teams of 6 people. Make 6 pieces of paper and write a job and the industry in it.
Raffle the papers. Make conversations in pairs using the information in your papers.
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Week 7: Recognize most popular job positions related to IT.
Objective of the week:
- Identify common jobs in each field of IT (software development, cybersecurity, networks and
communications).
Activity 1: Read the article about IT related jobs in different fields. Underline or highlight all the words
that you think are similar to words in Spanish, verify the meaning with the help of your teacher.
TYPES OF IT JOBS
People with jobs in information technology (IT) use computers, software, networks, servers, and other
technology to manage and store data. IT job titles can vary significantly from one company to another.
For example, one company may recruit a “developer” while another company recruits a “programmer”—but the
work may be precisely the same at the two companies, despite the job title variation. Also, many of the skills in
this field are transferable, which means candidates may be qualified for many different roles.
IT Job Outlook
According to the Bureau of Labor Statistics (BLS), jobs in IT are growing well above average rates of all other
occupations, with 11% growth expected from 2019 to 2029.
The BLS predicts that the IT industry will add 531,200 new jobs by 2029. These occupations are high-paying:
the median annual salary for IT jobs was $88,240 in May 2019, more than twice the median wage for all jobs.
Database Administrator
Database administrators help store and organize data or companies and/or customers. They protect the data from
unauthorized users. Some work for companies that provide computer design services. Others work for
organizations with large database systems, such as educational institutions, financial firms, and more.
These jobs are growing at a faster-than-average rate, with an expected 10% growth in jobs between 2019-2029,
according to BLS data. The median pay for this job is $93,750 per year.
Data Center Support Specialist Database Administrator
Data Quality Manager Senior Database Administrator
Software/Application Developer
Software developers design, run, and test various computer programs and applications. Application Developers
create new applications and code solutions. They usually have a bachelor’s degree in computer science or a
related field. They also have strong programming skills.
The BLS expects the number of software developer jobs to grow by 22% between 2019 and 2029. The median
salary of a software developer is $107,510.
Application Developer Programmer Analyst Software Architect
Applications Engineer Senior Applications Engineer Software Developer
Associate Developer Senior Programmer Software Engineer
Computer Programmer Senior Programmer Analyst Software Quality Assurance
Developer Senior Software Engineer Analyst
Java Developer Senior System Architect System Architect
Junior Software Engineer Senior System Designer Systems Software Engineer
.NET Developer Senior Systems Software
Programmer Engineer
Web Developer
Web developers design, create, and modify websites. They are responsible for maintaining a user-friendly,
stable website that offers the necessary functionality for their client’s needs. Some jobs require a bachelor’s
degree, while others need an associate degree, including classes in HTML, JavaScript, or SQL.
These jobs are expected to grow 8% between 2019 and 2029, according to the BLS. The median annual salary
for a web developer is $73,760.
Front End Developer Web Administrator
Senior Web Administrator Web Developer
Senior Web Developer
Activity 2: Read these words from the article and choose the correct meaning. Write what they mean in
Spanish next to them.
___Job title
___Higher pay
___Bachelor’s degree
___Portfolio
___Average
___Wage
a. range of services/skills offered by a person, especially when considered a candidate.
b. undergraduate degree in which you study a subject of your choice at an academic institution and is commonly
known as a college degree.
c. a name that describes someone's job or position.
d. a fixed regular payment, typically paid on a daily or weekly basis, made by an employer to an employee.
e. used to describe work for which people earn a lot of money.
f. a number expressing the central or typical value in a set of data.
Activity 3: Practice saying these numbers from the reading, then match them to the correct sentence.
a. 11% ____ median annual salary for IT jobs in May 2019
b. 531,200 ____new jobs in IT by 2029
c. $88,240 ____ growth expected from 2019 to 2029
d. 22% ____growth of the number of software developer jobs by 2019 and 2029
Database administrator
Activity 5: Research. Find out more about job opportunities in your area. What are the positions opened
now? What are the requirements for them? What is the salary? Use google, linked in, FACEBOOK,
people or any other tool to find real information. Write the information you found to share with the class
in a report.
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Week 8. Read real-life texts about jobs related to IT, their income and profiles.
Objectives of the week:
- Apply reading comprehension strategies to find specific information about jobs related to IT.
(explain the meaning of “entry-level”).
- Create a digital graphic organizer of common jobs in each field of IT.
Activity 1. In teams, your teacher will assign you one of these job titles: DevOps engineer, software
developer, IT manager, Computer systems analyst, Artificial Intelligence specialist, software developer,
computer network architect, data scientist, information security analyst.
Find this article on the web: https://www.techtarget.com/whatis/feature/Top-8-most-in-demand-IT-tech-
jobs
Find the information required to complete this table about the job you and your team have. Prepare
materials for a presentation. Present the information to the class.
Job Salary Description Skills Preparation Demand on the
required job market
Activity 1. In pairs/teams, create the organizational chart of a start-up company related to your major. The chart
should contain at least 5 positions, the name of the company, the description of each position, the salary, the
skills required for each position and the academic preparation required for the positions.
Make a presentation containing the information. Prepare to present it to the class.
Activity 2: In pairs, create a role-play of a job interview for one of the positions of their organizational chart,
considering making questions based on the profile and skills described in the position.
Self-evaluation
Evaluate your performance using this checklist:
Criteria Sufficient I can improve if…
I can understand all questions the
first time I hear them
I can respond properly to all
questions, clearly and without
hesitation
I prepare for my role-play with
enough time to practice
I look professional and formal for
my presentation
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Week 11: Identify common abbreviations used in chats in formal and informal conversations.
Objectives of the week:
- Familiarize with common abbreviations used in written conversations.
Activity 1: Read the instant messaging conversation between Sung-ho and Tanmay.
Sung-ho: Hey Tan. Are you busy now or are you relaxing under a tree in school?
Tanmay: LOL. Don't worry Sung. I am free right now.
Sung-ho: Great! Are the classes difficult this week?
Tanmay: IDK. I am not really paying attention in class. I am daydreaming about going to the
beach at the weekend.
Sung-ho: ROTFL. That is so typical of you.
Tanmay: OMG. That's not true. I am a great student. BTW, is your GF going with us to the
beach on Sat?
Sung-ho: No. I don’t have a GF anymore. She said she can't have a BF anymore because of her studies.
Tanmay: NVM. I don't think she is right for you. You can do better IMO.
Sung-ho: LOL. Thanks!
Tanmay: NP. Hey Sung. Give me a minute. There's someone asking about me in the classroom. BRB.
Sung-ho: OK. Sure.
Tanmay: Back! BTW, my mum can give us a ride on Sat. She asks to confirm ASAP.
Sung-ho: Nice! LMK the time we meet at your house.
Tanmay: OK. I have to go now.
Sung-ho: TTYL.
Activity 2: Unscramble the words to reveal the words and phrases that the abbreviations and
acronyms in the chat represent.
Abbreviation Meaning in E Meaning in S Abbreviation Meaning in E Meaning in S
1. I dtno kwon 8. rgonlil no the
frloo
lganuigh
2. glrifdrnie 9. ni ym
onpoiin
3. nreev mdni 10. sa snoo sa
peolsbis
4. eb rtihg bkac 11. ho ym dgo
5. yb het wya 12. bdonyefir
6. lhagu otu 13. lte em kwno
lduo
7. tkla ot ouy 14. on pmreolb
lraert
Activity 3: Write the chat abbreviations from the box next to their definitions.
LOL -- OMG -- LMK – GF – IMO – BRB -- BTW – ROTFL -- NVM -- NP – TTYL -- BF – ASAP – IDK
1. Indicates something extremely funny. ............
2. Requests future information. ............
3. Tell someone not worry about something. ............
4. Indicate that you are leaving the conversation for a moment. ............
5. Talk about new point or topic. ............
6. End a conversation. ............
7. Indicate no understanding. ............
8. Indicate something will happen within a short time. ............
9. Indicate shock or surprise. ............
10. Indicate something is funny. ............
11. Two abbreviations to indicate a romantic partner. ............
12. Show your belief or attitude. ............
13. Say one is happy to do something or is not concerned. ............
Activity 4: Complete the sentences with the chat abbreviations from the worksheet.
1. Good question. ................. Let me find out.
2. ................. That's the funniest thing ever!
3. I will let you know .................
4. ................. I can't believe he can act like that.
5. Yeah, I don’t want to think about that exam now. ................., what are your plans for tonight?
6. Hold on a minute. My mom is here. .................
7. ................. I'm sure you can do better next time.
8. If you can't finish the project, please .................
9. I'm not sure what to do. This class is very difficult .................
10. My uber is here. .................
11. Do you have a .................?
12. ................. We meet on a different date.
Activity 5: In pairs, recreate a conversation with your partner in any instant messaging service you use.
Use at least 5 abbreviations from today’s class.
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Week 12: Identify formal and informal expressions used for greetings and salutations in emails.
Objectives of the week:
- Categorize formal and informal salutations.
- Practice emails that express thanks and apologies.
Activity 1: Put the email subject lines and salutations in the correct categories.
Hi John! - Dear Sir / Madam, - Payment Request - Regards, - Product Enquiry - Hey Jim! - Next week's
visit! - Love, - Dear Mr Jones, - Happy Birthday! - Sincerely, - Hello everyone! - Cheers, - Exciting news!
- Respectfully, - Job Application
Activity 2: Write 'FO' for formal opening, 'IO' for informal opening, 'FC' for formal closing, or 'IC' for
informal closing next to each sentence. Write what they mean in Spanish next to them.
1. Hope you're well. .............
2. Let me know if you need any help. .............
3. I look forward to hearing from you soon. .............
4. It was great talking to you last week. .............
5. I shall be in touch with you shortly. .............
6. Many thanks for your prompt reply. .............
7. Please let me know if you have any questions. .............
8. Here's the info you asked for. .............
9. It was a pleasure to talk with you last week. .............
10. Any questions, let me know. .............
11. Hope to hear from you soon. .............
12. I hope this email finds you well. .............
13. Thanks for getting back to me so quickly. .............
14. Please do not hesitate to contact me should you require any assistance. .............
15. Please find attached the information you requested. .............
16. I'll get back to you soon. .............
Activity 3: Underline Do for the things you should do in formal emails, and Don't for things you
shouldn't do.
1. Do / Don't use capitals in the first letter of all major words in the subject line.
2. Do / Don't use contracted words.
3. Do / Don't use abbreviations.
4. Do / Don't address people by their title (Mr./Mrs./Ms.)
5. Do / Don't write words in all capital letters.
6. Do / Don't use exclamation marks.
7. Do / Don't sign using your full name.
Activity 4: Match the parts of the emails with their functions below.
A. Subject: Sorry G. Subject: Thank you
B. Dear Mr Fernandez H. Dear Auntie Joan
C. I am writing to apologise for making so I. I am writing to thank you for the sweater
much noise last night. which you sent me last week.
D. Our friends were visiting and we didn't J. It is really warm and comfortable, and I
realise how late it was, which is why we have worn it every day. The colour is perfect
didn't turn our music down. too as it matches my new shoes.
E. Thank you for being so understanding. I K. Thank you once again for remembering
promise that this won't happen again. my birthday. I hope to visit you again soon.
F. Sincerely, L. Love,
Tim Brown Eva
Activity 5: Below are lines from two more emails. Decide which lines belong in each email, and write the
letter of the line in the correct place.
a. We had a lovely evening and enjoyed the delicious food. You really are an excellent cook.
b. I promise this won't happen again. I will buy you some new flowers.
c. I am writing to thank you for having us over for dinner last weekend.
d. I am writing to apologise for yesterday's accident in which my dog ate your flowers.
e. I hope to see you again soon. You and Jim must come to our place next time for a barbecue.
f. I did not realise Spot was outside and had jumped into your garden. He's usually very good.
Activity 7: Read the six emails in this worksheet and write the sender's name in the sentences.
1. ............... apologises for their pet. 4. ............... apologises for making noise.
2. ............... thanks someone for child care. 6. ............... had a problem with a machine.
3. ............... thanks someone for a meal. 7. ............... is happy with a gift.
Activity 8: Read the instructions and write two emails in the boxes below.
a. Your best friend always helps you with your schoolwork and to study for English exams. Write her an email
to thank her.
b. One of your friends invited you to her birthday party but you have dengue and you can’t go, Write an email
saying you’re sorry you can’t be in the party.
a. Subject: b. Subject:
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Activity 2: Match the words in bold from the emails to their definitions.
1. Asking for .........................
2. More .........................
3. Showing .........................
4. Included .........................
Activity 3: Match Paragraphs A, B and C from the first email to their descriptions.
1. In paragraph ............, the sender tells the person to contact them if they have any questions.
2. In paragraph ............, the sender thanks the person for their email.
3. In paragraph ............, the sender provides the information requested.
4. In paragraph ............, the sender thanks the person for their interest a second time.
Activity 7: You work at Muscle Mania Gym. Write an email to Matt Bates, replying to his questions.
Q: How much does a membership cost? A: $100 per month.
Q: What are the gym's opening times? A: 6 a.m. to 11 p.m., 7 days a week.
Subject: Information Request
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Week 14: Write an email to respond to the situations given.
Objectives of the week:
- Request information about a job position / scholarship.
- Provide information about a job position scholarship.
Activity 1: Write an email requesting information about a part time job in a web developing company,
ask about the working hours and the weekly salary.
Subject: Information Request
Activity 2: In pairs, read the email your partner wrote. Write a reply.