SCOPE OF WORK BY NISHAD PUROHIT

Probable Scope of Work for B2B, B2C

E-Commerce Website
by
Nishad Purohit
SCOPE OF WORK BY NISHAD PUROHIT

Products
Create Products

• Quickly create products

• Configure features and values
• Create packs of products
• Sell customizable goods by letting your customers upload files
• Create products with variants from a list of attributes using the combinations
generator
• Create digital products
• Attaching files or display additional information on product pages
• Set a minimal quantity to purchase for some products
• Choose which message to display for out-of-stock items
• Layered / Faceted Navigation for filtering of products
• Static Block tool to create category landing pages
• Ability to assign designs on category and product level (unique design per
• product/category)
• Configurable search with auto-suggested terms
• Recently viewed products
• Product comparisons

Product Navigation

• Create categories & subcategories

Run stock

• Track the inventory of each product

• Create suppliers and associate them with products
• Create manufacturers
• Get an overview of manufacturers and suppliers with sorting orders and filters

Product Browsing

• Add to Wishlist
• Send to a Friend with Email
• Order status and history
• Re-orders from account
• Recently ordered items
• Address Book with unlimited addresses
• Default Billing and Shipping addresses
• Wishlist with ability to add comments
• Email or Send RSS feed of Wishlist
• Newsletter Subscription management
• Product Reviews submitted
• Product Tags submitted
• Account Dashboard for overview of: recent orders, personal information, newsletter
SCOPE OF WORK BY NISHAD PUROHIT

• subscription status, primary billing address, primary shipping address, shopping cart,
• wishlist, recently ordered items, recently reviews and recent tags
• Control multiple websites and stores from one Administration Panel with ability to
share as
• much or as little information as needed
• Multi-Lingual
• Support for localization
• Support for multiple currencies
• Administration Permission System Roles and Users
• Web Services API for easy integration between Magento and any third-party
application
• Flexible tax rate management with support for US and International markets
• Fully 100% customizable design using templates
• Customer Groups
• One-Click Upgrades
• Content Management System for Informational Pages
• View, edit, create and fulfill orders from admin panel.
• Create one or multiple invoices, shipments and credit memos per order to allow for
split
• fulfillment Print invoices and packing slips
• Get an overview of manufacturers and suppliers with sorting orders and filters
SCOPE OF WORK BY NISHAD PUROHIT

Catalog Management
Catalog Browsing

• Recently compared products

• Cross-sells, Up-sells and Related Items
• Popular Search Terms Cloud
• Filter by Product Tags
• Product Reviews
• Product listing in grid or list format
• Breadcrumbs
• Inventory Management with Backordered items, Minimum and Maximum quantities
• Batch Import and Export of catalog
• Batch Updates to products in admin panel
• Simple, Configurable (e.g. size, color, etc.), Bundled and Grouped Products
• Virtual Products
• Customer Personalized Products - upload text for embroidery, monogramming, etc.
• Tax Rates per location, customer group and product type
• Attribute Sets for quick product creation of different item types
• Create Store-specific attributes on the fly
• Media Manager with automatic image resizing and watermarking
• Advanced Pricing Rules and support for Special Prices (see marketing tools)
• Search Results rewrites and redirects
• Approve, Edit and Delete Product Tags
• Approve, Edit and Delete Product Reviews
• RSS feed for Low Inventory Alerts
• Multiple Images Per Product
• Product Image Zoom-in Capability
• Product Reviews
• Related Products
• Stock Availability
• Multi-Tier Pricing Upsell
• Product Option Selection
• Grouped Products View
 SCOPE OF WORK BY NISHAD PUROHIT

Customer Accounts
Site Management

Order Management

• Call Center (phone) order creation

• Includes ability to create new customer, or select existing customer and view
shopping cart,
• wishlist, last ordered items, and compared products list, as well as select addresses,
give
• discounts and assign custom prices
• Create re-orders for customers from administration panel.
• Email Notifications of Orders
• RSS feed of New Orders
• Integrated for real-time shipping rates from:
• UPS, UPS XML (account rates), FedEx (account rates), USPS and DHL
• Shipping to multiple addresses in one order
• On-site order tracking from customer accounts
• Multiple shipments per order
• Ability to specify allowed destination countries per method
• Flat rate shipping per order
• Flat rate shipping per item
• Free Shipping
• Table rates for weight and destination
• Table rates for product sub-totals and destination
• Table rates for number of items and destination
• One-Page Checkout
• SSL security support for orders on both front-end and back-end
• Shipping to multiple addresses in one order
• Checkout without account/Guest Checkout
• Shopping Cart with tax and shipping estimates
• Checkout with account to use address book
• Option to create account at beginning of checkout
• Accept gift messages per order and per item
• Saved Shopping Carts with configurable expiration time

Login: Customer can login to the portal after successful registration.

Shipping

Checkout

Payment Gateway

• UPI
• Bank
• Credit/Debit Cards etc…
SCOPE OF WORK BY NISHAD PUROHIT

Customize your Store

Configure Your Store

• Offers payment methods

• Configure the shipping methods
• Run geographical delivery zones and apply shipping carriers
• Determine the pricing of the offered shipping methods
• Define the maximum dimension of the packages
• Enable SSL
• Set the shop as a catalog

Content & Navigation

• Configure the display of the products

• Organize your products in your store
• Configure filters, sort order and pagination of products
• Configure your internal search engine
• Display results with the main information about the products listed
• Use different display modes or layered navigation
• Add a product search box in your 404 pages
• Inform your customers about your store
• Display your physical stores on a google map

Checkout

• Configure the one page checkout

• Display a summary page before the customer validate the cart
• Display & allow your customer to navigate in the checkout process
• Allow your customers to quickly create an account
• Let your customer choose the addresses select shipping & payment methods
• Add a reinsurance text block
• Let customers validate their orders
• Display a confirmation page with related details
SCOPE OF WORK BY NISHAD PUROHIT

Legal
Comply to laws

• Create CMS pages or blocks focused on legal information

• Display legal contents on the specific & appropriate pages
• Make your checkout process compliant with the European (German) laws (if we work
internationally)
• Comply with the European laws by displaying information about the shipping
information and prices (if we work internationally)
• Apply the revocation terms
• Exclude digital goods from the returnable items
• Set Ecotax

Run Taxes

• Configure taxes depending on the locations

• Apply tax to the shipping and wrapping fee
• Display taxes for US customers
 SCOPE OF WORK BY NISHAD PUROHIT

Admin Functionalities
Admin module

• Admin Log in: Admin log in using Secure User ID and Password
• Admin Dashboard: Admin use dashboard to manage the website from User
Management, Product Management to generation of Reports.
• Content Management System: CMS is a computer program that allows publishing,
editing and modifying content as well as maintenance from a central interface without
the knowledge of programming. It typically makes use of a WYSIWYG (What you
see is what you get) editor where you page content as you would write in a Word
document.
• Manage CMS pages:
• Manage the following CMS pages:
• Terms & Conditions
• Privacy Policy
• Contact details & location of business owner
• Listing of customer service email and phone number
• Refund policy
• Shipping policy
•
•

Manage Product/ Accessories:

• Admin can add/Update/delete product.

• Product Need to be tagged with Product Category, Type, etc.
• Different Product Data Attribute (Will decide later in detail)

Bulk Upload: Admin can upload bulk product using a CSV product uploader.

Order Management:

Order management is the administration of business processes related to orders for Products.
The term Order Management refers to the set of actions that a retailer / merchant needs to
perform to deliver the goods that a customer has ordered.

• Get notified about new orders in the Order Management Page.

• Admin can click on respective orders to find their details.
• Admin Pick product from their warehouse and ship it to the customer.
• Admin can send an email notification to the customer that the order is on its way.
• Site owner can generate multiple invoices for orders from the admin.
• Print invoices, packing slips and shipping labels: Site owner can print invoices,
packing slips and shipping labels.
• Track Order: Admin can also tract the order along with the customer order
 SCOPE OF WORK BY NISHAD PUROHIT

Stock Management:

• Stock management is about specifying the size of the goods that a store has in stock.
Store owner can manipulate stock from the administrator panel.

Coupon Management:
• Admin need to set the discount coupon code.
• Admin need to decide the total no of usage of the code by each user.
• Admin also need to decide the total usage of the coupons.
• Admin need to select the validity start and end date of a coupon.

Customers Management:

• Search and sort to easily find customers by first name and last name.
• Manage customer accounts.
• View customer details and previous orders.
• Add private comments to a customer.
• Delete customer accounts.
• Reset customer passwords.
• Export customers to Excel.

Reporting: Admin access the following reports through the Admin:

• Sales report
• Best purchased products report
• Stock report
 SCOPE OF WORK BY NISHAD PUROHIT

Market your Store

Create Special Offers

• Configure coupons
• Choose the discount mode
• Create price rules
• Make special offers on various basis: products, customer or on order
• Offers free shipping

Highlight your Products

• Display complete product page with call to action buttons, cross-selling and
promotional content
• Suggest products to your customers
• Promote specific products
• Use slider to promote products
• Let customers add gift wrapping

Reinsure Customers

• Display payment logos to reinsure

Increase Engagement

• Reduce abandonment cart rate by sending emails

• Reengage customers by sending them an email containing viewed products
• Let customers sign in to receive back-in-stock emails

Get Traffic

• Run the SEO of my store

• Run the SEO of my product & CMS pages
• Connect your store to social networks

Advertise in your store

• Collect customers' emails

• Advertise on your store by use images or banner
• Give permissions to your affiliates
SCOPE OF WORK BY NISHAD PUROHIT

Manage Orders
Run Orders

• Get an overview of the orders

• Create orders from the admin
• Edit an order on customer request
• Create a workflow of statuses for both order & return process
• Receive notification for new orders
• Print a delivery slips in PDF

Inform Your Customer of the evolution of their orders

• Create templates of emails & send default emails

• Automatise emails sent
 SCOPE OF WORK BY NISHAD PUROHIT

Run Customers
Increase loyalty

• Configure the customer account creation form

• Enable your customers to get an account on your store
• Allow your customers to run & track their orders

Run your Customer database

• Manage the addresses of your customers

• Create new customers or edit the existing ones
• Import / Exports lists of customers
• Easily find customers
• Personalize the user experience of your customers by creating customers groups

Run your Customer Service

• Access to the summary of the customer service activity

• Receive notifications
• Create an IMAP access & send the requests to the right employee
• Set default replies
• Allow your customers to process return
• Generate credit slips to refund your unsatisfied customers
• Turn any cart into order following a customer request
• Display a contact information & form with pre-defined subjects

Login: Customer can login to the portal after successful registration.

SCOPE OF WORK BY NISHAD PUROHIT

Get Insights
General

• Overview your main data, define objectives and track your progress
• Get a forecast of the main stats with filters

About Marketing Performance

• Measures the impact of promotional campaigns

• Reports about traffic
• Get insights about in-site visitor navigation
• Get data about shipping methods

About Products

• Get a full range of insights about your products

• See your most popular products and highlight them in your store
• Get an overview of your stock and stock coverage

About Sales & Customers

• Get data about sales

• Get an overview of all the carts currently opened with stats
• Segment customers to better reach them

Get Support
Get Support

• Get links to all the available documentation

• Get help with the contextual documentation
• Disabling extensions and overrides or by switching to debug mode
• Use quick access buttons
• Use shortcuts to edit your catalog