Vostro-1700 Owner's Manual En-Us

Dell™ Vostro™ 1700 Owner’s Manual
Model PP22X
w w w. d e l l . c o m | s u p p o r t . d e l l . c o m
Notes, Notices, and Cautions
NOTE: A NOTE indicates important information that helps you make better use of
your computer.
NOTICE: A NOTICE indicates either potential damage to hardware or loss of data
and tells you how to avoid the problem.
CAUTION: A CAUTION indicates a potential for property damage, personal injury,
or death.
____________________
Information in this document is subject to change without notice.
© 2007 Dell Inc. All rights reserved.
Reproduction in any manner whatsoever without the written permission of Dell Inc. is strictly
forbidden.
Trademarks used in this text: Dell, the DELL logo, Vostro, Wi-Fi Catcher, and Dell MediaDirect are
trademarks of Dell Inc.; Intel is a registered trademark and Core is a trademark of Intel Corporation;
Microsoft, Windows, Outlook, and Windows Vista are either trademarks or registered trademarks of
Microsoft Corporation in the United States and/or other countries; Bluetooth is a registered trademark
owned by Bluetooth SIG, Inc. and is used by Dell under license.
Other trademarks and trade names may be used in this document to refer to either the entities claiming
the marks and names or their products. Dell Inc. disclaims any proprietary interest in trademarks and
trade names other than its own.
Model PP22X
November 2007 P/N TT565 Rev. A01

Contents
1 Finding Information . . . . . . . . . . . . . . . . . 15
2 About Your Computer . . . . . . . . . . . . . . . . 21

Determining Your Computer’s Configuration . . . . . . 21
Front View . . . . . . . . . . . . . . . . . . . . . . . . 22
Left Side View . . . . . . . . . . . . . . . . . . . . . . 27
Right Side View . . . . . . . . . . . . . . . . . . . . . 29
Back View . . . . . . . . . . . . . . . . . . . . . . . . 31
Bottom View . . . . . . . . . . . . . . . . . . . . . . . 33
3 Setting Up Your Computer . . . . . . . . . . . . 35

Connecting to the Internet . . . . . . . . . . . . . . . . 35
Setting Up Your Internet Connection . . . . . . . . 36
Transferring Information to a New Computer . . . . . . 37

Microsoft Windows XP . . . . . . . . . . . . . . . 37
Microsoft Windows Vista™ . . . . . . . . . . . . 41
Setting Up a Printer . . . . . . . . . . . . . . . . . . . 41
Printer Cable . . . . . . . . . . . . . . . . . . . . 41
Connecting a USB Printer . . . . . . . . . . . . . 42
Contents 3
Power Protection Devices . . . . . . . . . . . . . . . . 43
Surge Protectors . . . . . . . . . . . . . . . . . . 43
Line Conditioners . . . . . . . . . . . . . . . . . . 44
Uninterruptible Power Supplies . . . . . . . . . . 44
4 Using the Display . . . . . . . . . . . . . . . . . . 45

Adjusting Brightness . . . . . . . . . . . . . . . . . . . 45
Switching the Video Image From Your Computer

Display to a Projector . . . . . . . . . . . . . . . . . . 45
Setting Display Resolution and Refresh Rate . . . . . . 45

Microsoft® Windows XP® . . . . . . . . . . . . . 46
Windows Vista® . . . . . . . . . . . . . . . . . . 46
5 Using the Keyboard and Touch

Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Numeric Keypad . . . . . . . . . . . . . . . . . . . . . 47
Key Combinations . . . . . . . . . . . . . . . . . . . . 47
System Functions . . . . . . . . . . . . . . . . . . 47
Display Functions . . . . . . . . . . . . . . . . . . 47
Battery . . . . . . . . . . . . . . . . . . . . . . . 47
Power Management . . . . . . . . . . . . . . . . 48
Microsoft® Windows® Logo Key Functions . . . . 48
Dell™ QuickSet Key Combinations . . . . . . . . . 48
Adjusting Keyboard Settings . . . . . . . . . . . . 48
Touch Pad . . . . . . . . . . . . . . . . . . . . . . . . 49
Customizing the Touch Pad . . . . . . . . . . . . . 50
4 Contents
6 Using a Battery . . . . . . . . . . . . . . . . . . . . 51
Battery Performance . . . . . . . . . . . . . . . . . . . 51
Checking the Battery Charge . . . . . . . . . . . . . . 52

Dell™ QuickSet Battery Meter . . . . . . . . . . . 52
Microsoft® Windows® Battery Meter . . . . . . . 53
Charge Gauge . . . . . . . . . . . . . . . . . . . 53
Low-Battery Warning . . . . . . . . . . . . . . . . 54
Conserving Battery Power . . . . . . . . . . . . . . . . 54

Configuring Power Management Settings . . . . . 54
Using the Sleep Power State . . . . . . . . . . . . 55
Charging the Battery . . . . . . . . . . . . . . . . . . . 55
Replacing the Battery . . . . . . . . . . . . . . . . . . 56
Storing a Battery . . . . . . . . . . . . . . . . . . . . . 57
7 Using Multimedia . . . . . . . . . . . . . . . . . . 59
Playing Media . . . . . . . . . . . . . . . . . . . . . . 59
Playing Media Using Dell Travel Remote . . . . . . . . 61
Copying CD and DVD Media . . . . . . . . . . . . . . . 62

How to Copy a CD or DVD . . . . . . . . . . . . . 62
Using Blank CD or DVD Media . . . . . . . . . . . 63
Helpful Tips . . . . . . . . . . . . . . . . . . . . . 64
Adjusting the Volume . . . . . . . . . . . . . . . . . . 64
Adjusting the Picture . . . . . . . . . . . . . . . . . . 65
Using Dell MediaDirect™ . . . . . . . . . . . . . . . . 65
Contents 5
Connecting Your Computer to a TV or
Audio Device . . . . . . . . . . . . . . . . . . . . . . . 66
S-Video and Standard Audio . . . . . . . . . . . . 69
S-Video and S/PDIF Digital Audio. . . . . . . . . . 70
Composite Video and Standard Audio . . . . . . . 72
Composite Video and S/PDIF Digital Audio . . . . . 74
Component Video and Standard Audio . . . . . . . 76
Component Video and S/PDIF Digital Audio . . . . 79
Enabling the Display Settings for a TV . . . . . . . 82
8 Using ExpressCards . . . . . . . . . . . . . . . . 85
ExpressCard Blanks . . . . . . . . . . . . . . . . . . . 85
Installing an ExpressCard . . . . . . . . . . . . . . . . 86
Removing an ExpressCard or Blank . . . . . . . . . . . 87
9 Using the Memory Card Reader . . . . . . 89

Memory Card Blanks . . . . . . . . . . . . . . . . . . . 89
Installing a Memory Card . . . . . . . . . . . . . . . . 89
Removing a Memory Card or Blank . . . . . . . . . . . 90
10 Setting Up and Using Networks . . . . . . 91

Connecting a Network or Broadband
Modem Cable. . . . . . . . . . . . . . . . . . . . . . . 91
Setting Up a Network . . . . . . . . . . . . . . . . . . 92
6 Contents
Wireless Local Area Network . . . . . . . . . . . . . . 92
What You Need to Establish a WLAN
Connection . . . . . . . . . . . . . . . . . . . . . 92
Checking Your Wireless Network Card. . . . . . . 93
Setting Up a New WLAN Using a Wireless
Router and a Broadband Modem. . . . . . . . . . 94
Connecting to a WLAN . . . . . . . . . . . . . . . 95
Mobile Broadband (or Wireless Wide Area

Network) . . . . . . . . . . . . . . . . . . . . . . . . . 96
What You Need to Establish a Mobile
Broadband Network Connection . . . . . . . . . . 97
Checking Your Dell™ Mobile Broadband Card . . . 97
Connecting to a Mobile Broadband Network . . . 98
Enabling/Disabling the Dell Mobile
Broadband Card . . . . . . . . . . . . . . . . . . 99
Dell Wi-Fi Catcher™ Network Locator . . . . . . . . . 99
11 Securing Your Computer . . . . . . . . . . . . 101

Security Cable Lock . . . . . . . . . . . . . . . . . . . 101
Passwords . . . . . . . . . . . . . . . . . . . . . . . . 101
If Your Computer Is Lost or Stolen . . . . . . . . . . . . 102
12 Troubleshooting . . . . . . . . . . . . . . . . . . . 105
Dell Technical Update Service . . . . . . . . . . . . . 105
Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . 105
Dell Support Center . . . . . . . . . . . . . . . . . . . 110

Dell Support . . . . . . . . . . . . . . . . . . . . 110
Dell PC TuneUp . . . . . . . . . . . . . . . . . . . 111
Contents 7
Dell PC Checkup . . . . . . . . . . . . . . . . . 112
Dell Network Assistant . . . . . . . . . . . . . . 112
DellConnect . . . . . . . . . . . . . . . . . . . . 112
Drive Problems . . . . . . . . . . . . . . . . . . . . . 113

Optical drive problems . . . . . . . . . . . . . . 113
Hard drive problems . . . . . . . . . . . . . . . 114
E-Mail, Modem, and Internet Problems . . . . . . . . 115
Error Messages . . . . . . . . . . . . . . . . . . . . 117
ExpressCard Problems . . . . . . . . . . . . . . . . . 122
IEEE 1394 Device Problems . . . . . . . . . . . . . . 123
Keyboard Problems . . . . . . . . . . . . . . . . . . 123

External Keyboard problems . . . . . . . . . . . 123
Unexpected characters . . . . . . . . . . . . . . 124
Lockups and Software Problems . . . . . . . . . . . 125

The computer does not start . . . . . . . . . . . 125
The computer stops responding . . . . . . . . . 125
A program stops responding or crashes
repeatedly . . . . . . . . . . . . . . . . . . . . . 125
A program is designed for an earlier
Microsoft® Windows® operating system . . . . 126
A solid blue screen appears . . . . . . . . . . . 126
Dell MediaDirect problems . . . . . . . . . . . . 126
Other software problems . . . . . . . . . . . . . 127
Memory Problems . . . . . . . . . . . . . . . . . . . 128
Network Problems . . . . . . . . . . . . . . . . . . . 128

Mobile Broadband (Wireless Wide Area
Network [WWAN]) . . . . . . . . . . . . . . . . 129
Power Problems . . . . . . . . . . . . . . . . . . . . 129
8 Contents
Printer Problems . . . . . . . . . . . . . . . . . . . . . 131
Scanner Problems . . . . . . . . . . . . . . . . . . . . 132
Sound and Speaker Problems . . . . . . . . . . . . . . 133

No sound from integrated speakers . . . . . . . . 133
No sound from external speakers . . . . . . . . . 133
No sound from headphones . . . . . . . . . . . . 134
Remote Control Problems . . . . . . . . . . . . . . . . 134
Touch Pad or Mouse Problems . . . . . . . . . . . . . 134
Video and Display Problems. . . . . . . . . . . . . . . 135

If the display is blank . . . . . . . . . . . . . . . . 135
If the display is difficult to read . . . . . . . . . . . 136
If only part of the display is readable. . . . . . . . 137
Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . 137
What Is a Driver? . . . . . . . . . . . . . . . . . . 137
Identifying Drivers . . . . . . . . . . . . . . . . . 137
Reinstalling Drivers and Utilities . . . . . . . . . . 138
Troubleshooting Software and Hardware

Problems . . . . . . . . . . . . . . . . . . . . . . . . . 141
Restoring your Microsoft Windows Operating

System . . . . . . . . . . . . . . . . . . . . . . . . . . 142
Restoring Windows Vista® . . . . . . . . . . . . . 142
Restoring Windows XP . . . . . . . . . . . . . . . 147
Contents 9
13 Adding and Replacing Parts . . . . . . . . . 153
Before You Begin . . . . . . . . . . . . . . . . . . . . 153
Recommended Tools . . . . . . . . . . . . . . . 153
Turning Off Your Computer . . . . . . . . . . . . 153
Before Working Inside Your Computer . . . . . . 154
Hard Drive . . . . . . . . . . . . . . . . . . . . . . . 155

Removing the Hard Drive . . . . . . . . . . . . . 156
Replacing the Hard Drive . . . . . . . . . . . . . 157
Returning a Hard Drive to Dell . . . . . . . . . . 158
Optical Drive . . . . . . . . . . . . . . . . . . . . . . 158

Removing the Optical Drive . . . . . . . . . . . . 158
Hinge Cover . . . . . . . . . . . . . . . . . . . . . . 159

Removing the Hinge Cover . . . . . . . . . . . . 160
Replacing the Hinge Cover . . . . . . . . . . . . 160
Keyboard . . . . . . . . . . . . . . . . . . . . . . . . 161
Removing the Keyboard. . . . . . . . . . . . . . 161
Replacing the Keyboard . . . . . . . . . . . . . 162
Memory . . . . . . . . . . . . . . . . . . . . . . . . . 163
Removing the DIMM A Memory Module . . . . . 164
Replacing the DIMM A Memory Module . . . . . 165
Removing the DIMM B Memory Module . . . . . 166
Replacing the DIMM B Memory Module . . . . . 168
Subscriber Identity Module . . . . . . . . . . . . . . 169
Wireless Mini-Cards . . . . . . . . . . . . . . . . . . 170

Removing a WLAN Card . . . . . . . . . . . . . 171
Replacing a WLAN Card . . . . . . . . . . . . . 173
Removing a Mobile Broadband or
WWAN Card . . . . . . . . . . . . . . . . . . . 174
10 Contents
Replacing a Mobile Broadband or
WWAN Card . . . . . . . . . . . . . . . . . . . . 177
Removing a WPAN Card . . . . . . . . . . . . . . 178
Replacing a WPAN Card . . . . . . . . . . . . . . 179
Flash Cache Module . . . . . . . . . . . . . . . . . . . 179

Removing the FCM . . . . . . . . . . . . . . . . . 179
Replacing the FCM . . . . . . . . . . . . . . . . . 180
Internal Card With Bluetooth® Wireless

Technology . . . . . . . . . . . . . . . . . . . . . . . . 181
Removing the Card . . . . . . . . . . . . . . . . . 181
Coin-Cell Battery . . . . . . . . . . . . . . . . . . . . . 182

Removing the Coin-Cell Battery . . . . . . . . . . 182
Replacing the Coin-Cell Battery . . . . . . . . . . 183
14 Dell™ QuickSet Features . . . . . . . . . . . . 185
15 Traveling With Your Computer . . . . . . . . 187

Identifying Your Computer . . . . . . . . . . . . . . . . 187
Packing the Computer . . . . . . . . . . . . . . . . . . 187
Travel Tips . . . . . . . . . . . . . . . . . . . . . . . . 188

Traveling by Air . . . . . . . . . . . . . . . . . . . 188
16 Getting Help . . . . . . . . . . . . . . . . . . . . . . 189

Obtaining Assistance . . . . . . . . . . . . . . . . . . 189
Technical Support and Customer Service . . . . . 190
DellConnect . . . . . . . . . . . . . . . . . . . . . 190
Online Services . . . . . . . . . . . . . . . . . . . 190
Contents 11
AutoTech Service . . . . . . . . . . . . . . . . . 191
Automated Order-Status Service . . . . . . . . . 191
Problems With Your Order . . . . . . . . . . . . . . . 191
Product Information . . . . . . . . . . . . . . . . . . 192
Returning Items for Warranty Repair or Credit . . . . 192
Before You Call . . . . . . . . . . . . . . . . . . . . . 193
Contacting Dell . . . . . . . . . . . . . . . . . . . . . 195
17 Specifications . . . . . . . . . . . . . . . . . . . . 197
18 Appendix . . . . . . . . . . . . . . . . . . . . . . . . 205
Using the System Setup Program . . . . . . . . . . . 205
Viewing the System Setup Screen . . . . . . . . 206
System Setup Screen . . . . . . . . . . . . . . . 206
Commonly Used Options . . . . . . . . . . . . . 206
Cleaning Your Computer . . . . . . . . . . . . . . . . 208

Computer, Keyboard, and Display . . . . . . . . 208
Touch Pad . . . . . . . . . . . . . . . . . . . . . 209
Mouse . . . . . . . . . . . . . . . . . . . . . . . 209
Media . . . . . . . . . . . . . . . . . . . . . . . 210
Dell Technical Support Policy (U.S. Only) . . . . . . . 210

Definition of "Dell-Installed" Software and
Peripherals . . . . . . . . . . . . . . . . . . . . 211
Definition of "Third-Party" Software and
Peripherals . . . . . . . . . . . . . . . . . . . . 211
12 Contents
FCC Notice (U.S. Only) . . . . . . . . . . . . . . . . . . 211
FCC Class B . . . . . . . . . . . . . . . . . . . . . 211
Macrovision Product Notice . . . . . . . . . . . . . . 213
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 233
Contents 13
14 Contents
Finding Information
NOTE: Some features may be optional and may not ship with your computer. Some
features may not be available in certain countries.
NOTE: Additional information may ship with your computer.
What Are You Looking For? Find It Here

• A diagnostic program for my computer Drivers and Utilities Media
• Drivers for my computer Documentation and drivers are already
• Device documentation installed on your computer. You can use
• Notebook System Software (NSS) the Drivers and Utilities media to
reinstall drivers (see "Reinstalling Drivers
and Utilities" on page 138) or run the
Dell Support 3 utility (see "Dell Support"
on page 110).
Readme files may be included on your
Drivers and Utilities media to provide
last-minute updates about technical
changes to your computer or advanced
technical-reference material for
technicians or experienced users.
NOTE: Drivers and documentation updates
can be found at support.dell.com.
• Warranty information Dell™ Product Information Guide
• Terms and Conditions (U.S. only)
• Safety instructions
• Regulatory information
• Ergonomics information
• End User License Agreement
Finding Information 15
• How to set up my computer Setup Diagram
• How to remove and replace parts Microsoft Windows XP and Windows

• Specifications Vista™ Help and Support Center
1 Click Start→ Help and Support→
• How to configure system settings
Dell User and System Guides→
• How to troubleshoot and solve System Guides.
problems 2 Click the User’s Guide for your
computer.
• Service Tag and Express Service Code Service Tag and Microsoft Windows
• Microsoft® Windows® Product Key Product Key
These labels are located on your
computer.
• Use the Service Tag to identify your

computer when you use
support.dell.com or contact support.
• Enter the Express Service Code to

direct your call when contacting
support.
NOTE: As an increased security measure,

the newly designed Microsoft Windows
license label incorporates a "security
portal," which looks like a missing portion
of the label, to discourage removal of the
label.
16 Finding Information
• Solutions — Troubleshooting hints and Dell Support Website — support.dell.com
tips, articles from technicians, online NOTE: Select your region or business
courses, and frequently asked questions segment to view the appropriate support
• Community — Online discussion with site.
other Dell customers
• Upgrades — Upgrade information for
components, such as the memory, hard
drive, and operating system
• Customer Care — Contact
information, service call and order
status, and warranty and repair
information
• Service and support — Service call
status, support history, service contract,
and online discussions with support
• Dell Technical Update Service —
Proactive e-mail notification of software
and hardware updates for your
computer
• Reference — Computer
documentation, details on my
computer configuration, product
specifications, and white papers
• Downloads — Certified drivers,
patches, and software updates
• Notebook System Software (NSS) — If To download Notebook System Software:
you reinstall the operating system on 1 Go to support.dell.com, select your
your computer, you should also reinstall country/region, and then click Drivers
the NSS utility. NSS automatically & Downloads.
detects your computer and operating 2 Enter your Service Tag or product
system, and installs the updates model, and then click Go.
appropriate for your configuration,
3 Select your operating system and
providing critical updates for your
language, and then click Find
operating system and support for Dell
Downloads, or under Downloads
3.5-inch USB floppy drives, Intel®
Search, search for the keyword
processors, optical drives, and USB
Notebook System Software.
devices. NSS is necessary for correct
operation of your Dell computer. NOTE: The support.dell.com user interface
may vary depending on your selections.
• How to use Microsoft Windows XP or Windows Help and Support
Windows Vista™ Microsoft Windows XP:
• How to work with programs and files 1 Click the Start button and click Help
• How to personalize my desktop and Support.
2 Either select one of the topics listed, or
type a word or phrase that describes
your problem into the Search box, click
the arrow icon, and then click the topic
that describes your problem.
3 Follow the instructions on the screen.
Microsoft Windows Vista:
1 Click the Windows Vista Start button
, and then click Help and Support.
2 In Search Help, type a word or phrase
that describes your problem, and then
press <Enter> or click the magnifying
glass.
3 Click the topic that describes your
problem.
• Information on network activity, the Dell QuickSet Help

Power Management Wizard, hotkeys, To view Dell QuickSet Help, right-click
and other items controlled by Dell the Dell QuickSet icon in the Windows
QuickSet. notification area.
For more information on Dell QuickSet,
see "Dell™ QuickSet Features" on
page 185.
• How to reinstall my operating system Operating System Media
The operating system is already installed
on your computer. To reinstall your
operating system, use one of the
following methods:
• Microsoft Windows System Restore —
Microsoft Windows System Restore
returns your computer to an earlier
operating state without affecting data
files.
• Dell PC Restore — Dell PC Restore
returns your computer to its original
operating state. Dell PC Restore may
not ship with your computer.
• Operating System Installation Media —
If you received operating system media
with your computer, you can use it to
restore your operating system.
For more information, see "Restoring
your Microsoft Windows Operating
System" on page 142.
After you reinstall your operating system,
use the Drivers and Utilities media to
reinstall drivers for the devices that came
with your computer.
Your operating system product key label is
located on your computer.
NOTE: The color of your operating system
installation media varies according to the
operating system you ordered.
About Your Computer
Determining Your Computer’s Configuration
Based on selections that you made when purchasing your computer, your
computer has one of several different video controller configurations. To
determine your computer’s video controller configuration:
1 Click Start , and then click Help and Support.
2 Under Pick a Task, click Use Tools to view your computer information
and diagnose problems.
3 Under My Computer Information, select Hardware.
From the My Computer Information - Hardware screen, you can view the
type of video controller installed in your computer, as well as the other
hardware components.
About Your Computer 21

Front View
1 2 3 4
14
13
5
12
6
11 10 9 8
1 camera indicator (optional) 2 camera (optional)

3 display latch 4 display
5 power button 6 keyboard
7 device status lights 8 touch pad
22 About Your Computer

9 consumer IR sensor 10 media control buttons
11 touch pad buttons 12 Dell™ MediaDirect™ button
13 keyboard status lights 14 digital array microphones
CAMERA INDICATOR — Indicates that the camera is turned on. Based on

configuration selections you made when ordering your computer, your computer may
not include a camera.
CAMERA — Built-in camera for video capture, conferencing, and chat. Based on
configuration selections you made when ordering your computer, your computer may
not include a camera.
DISPLAY LATCH — Keeps the display closed.
DISPLAY — For more information about your display, see "Using the Display" on
page 45.
POWER BUTTON — Press the power button to turn on the computer or exit a power
management mode (see "Configuring Power Management Settings" on page 54).
NOTICE: To avoid losing data, turn off your computer by performing a Microsoft®
Windows® operating system shutdown rather than by pressing the power button.
If the computer stops responding, press and hold the power button until the computer
turns off completely (may take several seconds).
KEYBOARD — For more information about the keyboard, see "Using the Keyboard and
Touch Pad" on page 47.

DEVICE STATUS LIGHTS
The blue lights located to the right of the keyboard indicate the following:
Power light – Turns on when you turn on the computer, and blinks when
the computer is in a power management mode.
Hard-drive activity light – Turns on when the computer reads or writes
data.
NOTICE: To avoid loss of data, never turn off the computer while the
light is flashing.
Battery status light – Turns on steadily or blinks to indicate battery charge
status.
WiFi status light – Turns on when wireless networking is enabled. To
enable or disable wireless networking, use the wireless switch (see "wireless
switch" on page 27).

Bluetooth® status light – Turns on when an internal card with Bluetooth
wireless technology is enabled.
NOTE: The internal card with Bluetooth wireless technology is an optional
feature. The light turns on only if you ordered the card with your
computer. For more information, see the documentation that came with your
card.
To turn off only the Bluetooth wireless technology functionality, right-click
the icon in the notification area, and then click Disable Bluetooth
Radio.
To quickly enable or disable all wireless devices, use the wireless switch
(see "wireless switch" on page 27).
If the computer is connected to an electrical outlet, the light operates as follows:

– Solid blue: The battery is charging.
– Flashing blue: The battery is almost fully charged.
– Off: The battery is adequately charged.
If the computer is running on a battery, the light operates as follows:
– Off: The battery is adequately charged (or the computer is turned off).
– Flashing amber: The battery charge is low.
– Solid amber: The battery charge is critically low.
TOUCH PAD — Provides the functionality of a mouse (see "Touch Pad" on page 49).
TOUCH PAD BUTTONS — Use these buttons much like the buttons on a mouse when
you use the touch pad to move the cursor on the display (see "Touch Pad" on page 49).
MEDIA CONTROL BUTTONS — Control CD, DVD, and Media Player playback.
Mute the sound. Play the previous track.
Turn the volume down. Play the next track.

Turn the volume up. Stop.
Play or pause.
D E L L ™ M E D I A D I R E C T ™ B U T T O N — Press the Dell MediaDirect button to launch

Dell MediaDirect (see "Using Dell MediaDirect™" on page 65).
KEYBOARD STATUS LIGHTS
The blue lights located above the keyboard indicate the following:
9 Turns on when the numeric keypad (Num Lock) is enabled.
A Turns on when the uppercase letter (Caps Lock) function is

enabled.
Turns on when the scroll lock function is enabled.
DIGITAL ARRAY MICROPHONES — Built-in microphone for conferencing and chat.

Left Side View
1 2 3 4 5 6
1 security cable slot 2 air vents

3 hard drive 4 ExpressCard slot
5 wireless switch 6 Dell Wi-Fi Catcher™ Network
Locator light
SECURITY CABLE SLOT — Lets you attach a commercially available antitheft device
to the computer (see "Security Cable Lock" on page 101).
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air
vents. Do not store your computer in a low-airflow environment, such as a closed
briefcase, while it is running. Restricting the airflow can damage the computer or
cause a fire.
AIR VENTS — The computer uses an internal fan to create airflow through the vents,
which prevents the computer from overheating. The computer turns the fan on when
the computer gets hot. Fan noise is normal and does not indicate a problem with the
fan or the computer.
HARD DRIVE — Stores software and data.
E X P R E S S C A R D S L O T — Supports one ExpressCard. The computer ships with a
plastic blank installed in the slot. For more information see "Using ExpressCards" on
page 85.
WIRELESS SWITCH — When enabled through Dell QuickSet, this switch can scan for
a wireless local area network (WLAN) in your vicinity. You can also use it to rapidly
turn off or on any wireless devices such as WLAN cards and internal cards with
Bluetooth wireless technology (see "Dell Wi-Fi Catcher™ Network Locator" on
page 99).

1 2 3 4
1 off position Disables wireless devices.

2 on position Enables wireless devices.
3 momentary position Scans for WLAN networks (see "Dell Wi-Fi Catcher™
Network Locator" on page 99).
4 Dell Wi-Fi Catcher™ • Flashing green: Searching for networks
Network Locator light • Solid green: Strong network found
• Solid yellow: Weak network found
• Flashing yellow: Error
• Off: No signal found
NOTE: The Wi-Fi Catcher Network Locator light
appears only when the computer is turned off and
the wireless switch is configured in the system
setup program (BIOS) to control WiFi network
connections.

Right Side View
1 2 3
11 10 9 8 7 6 5 4
1 battery status light 2 hard-drive activity light

3 power light 4 USB connectors (2)
5 network connector (RJ-45) 6 video connector
7 IEEE 1394 connector 8 8-in-1 memory card reader
9 eject button 10 optical drive
11 audio connectors
AUDIO CONNECTORS
Attach headphones to the connector.
Attach a microphone to the connector.

OPTICAL DRIVE — For more information about the optical drive, see "Using
Multimedia" on page 59.
EJECT BUTTON — Press the eject button to open the optical drive.
8 - I N -1 M E M O R Y C A R D R E A D E R — Provides a fast and convenient way to view and
share digital photos, music, and videos stored on a memory card. The computer ships
with a plastic blank installed in the slot. The 8-in-1 memory card reader reads the
following digital memory cards:
• Secure Digital (SD) memory card
• SDIO card
• MultiMediaCard (MMC)
• Memory Stick
• Memory Stick PRO
• xD-Picture Card
• Hi Speed-SD
• Hi Density-SD
IEEE 1394 C O N N E C T O R — Connects devices supporting IEEE 1394 high-speed
transfer rates, such as some digital video cameras.
VIDEO CONNECTOR
Connects video devices, such as a monitor.
NETWORK CONNECTOR (RJ-45)

NOTICE: The network connector is slightly larger than the modem connector. To
avoid damaging the computer, do not plug a telephone line into the network
connector.
Connects the computer to a network. The two lights next

to the connector indicate status and activity for wired
network connections.
For information on using the network adapter, see the
device user’s guide supplied with your computer.

USB CONNECTORS
Connect USB devices, such as a mouse, keyboard, or

printer.
Back View
1 2 3 4 5
1 S-video TV-out connector 2 USB connectors (2)

3 AC adapter connector 4 modem connector (RJ-11)
5 USB connector
S - V I D E O TV- O U T C O N N E C T O R
Connects your computer to a TV. Also connects digital

audio-capable devices using the TV/digital audio
adapter cable.
USB CONNECTORS
Connect USB devices, such as a mouse, keyboard, or

printer.

A C A D A P T E R C O N N E C T O R — Attaches an AC adapter to the computer. The AC
adapter converts AC power to the DC power required by the computer. You can
connect the AC adapter with your computer turned on or off.
NOTE: Ensure the power cord is firmly attached to the AC adapter. A green LED
light on the AC adapter indicates a proper connection.
CAUTION: The AC adapter works with electrical outlets worldwide. However,

power connectors and power strips vary among countries. Using an incompatible
cable or improperly connecting the cable to the power strip or electrical outlet
may cause fire or equipment damage.
NOTICE: When you disconnect the AC adapter cable from the computer, grasp the
connector, not the cable itself, and pull firmly, but gently to help prevent damage to
the cable.
MODEM CONNECTOR (RJ-11)
Connect the telephone line to the modem connector.

For information on using the modem, see the online
modem documentation supplied with your computer.

Bottom View
1 2 3 4
10
7 6 5
1 left speaker 2 consumer IR sensor

3 memory module/coin-cell battery 4 right speaker
cover
5 Mini-Card cover 6 battery
7 battery charge/health gauge 8 battery release latches (2)
9 air vents 10 hard drive
L E F T S P E A K E R — To adjust the volume of the integrated speaker, press the volume

control buttons or the mute button.
CONSUMER IR S E N S O R — Receives the signal from the Dell travel remote controller
for basic multimedia navigation control.

MEMORY MODULE/COIN-CELL BATTERY COVER — Covers the DIMM B memory
module and the coin-cell battery. For additional information, see "Adding and
Replacing Parts" on page 153.
RIGHT SPEAKER — To adjust the volume of the integrated speaker, press the volume
control buttons or the mute button.
M I N I -C A R D C O V E R — Covers Mini-Cards (WLAN, WWAN, or WPAN) or a Flash
Cache Module (FCM) (see "Wireless Mini-Cards" on page 170 and "Flash Cache
Module" on page 179).
BATTERY — When a battery is installed, you can use the computer without
connecting the computer to an electrical outlet (see "Using a Battery" on page 51).
BATTERY CHARGE/HEALTH GAUGE — Provides information on the battery charge (see
"Checking the Battery Charge" on page 52).
BATTERY RELEASE LATCHES — Releases the battery (see "Replacing the Battery" on
page 56 for instructions).
CAUTION: Do not block, push objects into, or allow dust to accumulate in the air
vents. Do not store your computer in a low-airflow environment, such as a closed
briefcase, while it is running. Restricting the airflow can damage the computer or
cause a fire.
AIR VENTS — The computer uses an internal fan to create airflow through the vents,
which prevents the computer from overheating. The computer turns the fan on when
the computer gets hot. Fan noise is normal and does not indicate a problem with the
fan or the computer.
HARD DRIVE — Stores software and data.

Setting Up Your Computer
Connecting to the Internet
NOTE: ISPs and ISP offerings vary by country.
To connect to the Internet, you need a modem or network connection and an
Internet service provider (ISP). Your ISP will offer one or more of the
following Internet connection options:
• DSL connections that provide high-speed Internet access through your
existing telephone line or cellular telephone service. With a DSL
connection, you can access the Internet and use your telephone on the
same line simultaneously.
• Cable modem connections that provide high-speed Internet access
through your local cable TV line.
• Satellite modem connections that provide high-speed Internet access
through a satellite television system.
• Dial-up connections that provide Internet access through a telephone line.
Dial-up connections are considerably slower than DSL, cable, and satellite
modem connections.
• Wireless Wide Area Network (WWAN) or Mobile Broadband technology
provides a connection to the Internet using cellular technology at
broadband rates.
• Wireless Local Area Network (WLAN) connections use high-frequency
radio waves to communicate. Typically, a wireless router is connected to
the broadband cable or DSL modem that broadcasts the Internet signal to
your computer.
If you are using a dial-up connection, connect a telephone line to the modem
connector on your computer and to the telephone wall connector before you
set up your Internet connection. If you are using a DSL, cable, or satellite
modem connection, contact your ISP or cellular telephone service for setup
instructions.
Setting Up Your Computer 35

Setting Up Your Internet Connection
To set up an Internet connection with a provided ISP desktop shortcut:
1 Save and close any open files, and exit any open programs.
2 Double-click the ISP icon on the Microsoft® Windows® desktop.
3 Follow the instructions on the screen to complete the setup.
If you do not have an ISP icon on your desktop or if you want to set up an
Internet connection with a different ISP, perform the steps in the following
section that corresponds to the operating system your computer is using.
NOTE: If you are having problems connecting to the Internet, see "E-Mail, Modem,
and Internet Problems" on page 115. If you cannot connect to the Internet but have
successfully connected in the past, the ISP might have a service outage. Contact
your ISP to check the service status, or try connecting again later.
Windows XP®
2 Click Start→ Internet Explorer.
The New Connection Wizard appears.
3 Click Connect to the Internet.
4 In the next window, click the appropriate option:
• If you do not have an ISP and want to select one, click Choose from a
list of Internet service providers (ISPs).
• If you have already obtained setup information from your ISP but you
did not receive a setup CD, click Set up my connection manually.
• If you have a CD, click Use the CD I got from an ISP.
5 Click Next.
If you selected Set up my connection manually, continue to step 6.
Otherwise, follow the instructions on the screen to complete the setup.
NOTE: If you do not know which type of connection to select, contact your ISP.
6 Click the appropriate option under How do you want to connect to the
Internet?, and then click Next.
7 Use the setup information provided by your ISP to complete the setup.
36 Setting Up Your Computer

Windows Vista®
NOTE: Have your ISP information ready. If you do not have an ISP, the Connect to
the Internet wizard can help you get one.
2 Click the Windows Vista Start button , and click Control Panel
3 Under Network and Internet, click Connect to the Internet.
The Connect to the Internet window appears.
4 Click either Broadband (PPPoE) or Dial-up, depending on how you want
to connect:
• Choose Broadband if you will use a DSL, satellite modem, cable TV
modem, or Bluetooth wireless technology connection.
• Chose Dial-up if you will use a dial-up modem or ISDN.
NOTE: If you do not know which type of connection to select, click Help me choose
or contact your ISP. Follow the instructions on the screen and use the setup
information provided by your ISP to complete the setup.
Transferring Information to a New Computer

You can use your operating system "wizards" to help you transfer files and
other data from one computer to another—for example, from an old
computer to a new computer. For instructions, see the following section that
corresponds to the operating system that your computer is running.
Microsoft Windows XP
The Microsoft Windows XP operating system provides the Files and Settings
Transfer Wizard to move data from a source computer to a new computer.
You can transfer data, such as:
• E-mail messages
• Toolbar settings
• Window sizes
• Internet bookmarks
You can transfer the data to the new computer over a network or serial
connection, or you can store it on removable media, such as a writable CD,
for transfer to the new computer.

NOTE: You can transfer information from an old computer to a new computer by
directly connecting a serial cable to the input/output (I/O) ports of the two
computers. To transfer data over a serial connection, you must access the Network
Connections utility from the Control Panel and perform additional configuration
steps, such as setting up an advanced connection and designating the host
computer and the guest computer.
For instructions on setting up a direct cable connection between two computers,

see Microsoft Knowledge Base Article #305621, titled How to Set Up a Direct Cable
Connection Between Two Computers in Windows XP. This information may not be
available in certain countries.
For transferring information to a new computer, you must run the Files and
Settings Transfer Wizard. You can use the optional Operating System media
for this process or you can create a wizard disk with the Files and Settings
Transfer Wizard.
Running the Files and Settings Transfer Wizard With the Operating System Media
NOTE: This procedure requires the Operating System media. This media is optional
and may not be included with certain computers.
To prepare a new computer for the file transfer:
1 Open the Files and Settings Transfer Wizard: click Start→ All Programs→
Accessories→ System Tools→ Files and Settings Transfer Wizard.
2 When the Files and Settings Transfer Wizard welcome screen appears,
click Next.
3 On the Which computer is this? screen, click New Computer→ Next.
4 On the Do you have a Windows XP CD? screen, click I will use the wizard
from the Windows XP CD→ Next.
5 When the Now go to your old computer screen appears, go to your old or
source computer. Do not click Next at this time.
To copy data from the old computer:
1 On the old computer, insert the Windows XP Operating System media.
2 On the Welcome to Microsoft Windows XP screen, click Perform
additional tasks.
3 Under What do you want to do?, click Transfer files and settings→ Next.
4 On the Which computer is this? screen, click Old Computer→ Next.

5 On the Select a transfer method screen, click the transfer method you
prefer.
6 On the What do you want to transfer? screen, select the items you want to
transfer and click Next.
After the information has been copied, the Completing the Collection
Phase screen appears.
7 Click Finish.
To transfer data to the new computer:
1 On the Now go to your old computer screen on the new computer, click
Next.
2 On the Where are the files and settings? screen, select the method you
chose for transferring your settings and files and click Next.
The wizard reads the collected files and settings and applies them to your
new computer.
When all of the settings and files have been applied, the Finished screen
appears.
3 Click Finished and restart the new computer.
Running the Files and Settings Transfer Wizard Without the Operating System
Media
To run the Files and Settings Transfer Wizard without the Operating System
media, you must create a wizard disk that will allow you to create a backup
image file to removable media.
To create a wizard disk, use your new computer with Windows XP and
perform the following steps:
1 Open the Files and Settings Transfer Wizard: click Start→ All Programs→
Accessories→ System Tools→ Files and Settings Transfer Wizard.
2 When the Files and Settings Transfer Wizard welcome screen appears,
click Next.
3 On the Which computer is this? screen, click New Computer→ Next.
4 On the Do you have a Windows XP CD? screen, click I want to create a
Wizard Disk in the following drive→ Next.
5 Insert the removable media, such as a writable CD, and click OK.

6 When the disk creation completes and the Now go to your old
computer message appears, do not click Next.
7 Go to the old computer.
To copy data from the old computer:
1 On the old computer, insert the wizard disk.
2 Click Start→ Run.
3 In the Open field on the Run window, browse to the path for fastwiz (on
the appropriate removable media) and click OK.
4 On the Files and Settings Transfer Wizard welcome screen, click Next.
5 On the Which computer is this? screen, click Old Computer→ Next.
6 On the Select a transfer method screen, click the transfer method you
prefer.
7 On the What do you want to transfer? screen, select the items you want to
transfer and click Next.
After the information has been copied, the Completing the Collection
Phase screen appears.
8 Click Finish.
To transfer data to the new computer:
1 On the Now go to your old computer screen on the new computer, click
Next.
2 On the Where are the files and settings? screen, select the method you
chose for transferring your settings and files and click Next. Follow the
instructions on the screen.
The wizard reads the collected files and settings and applies them to your
new computer.
When all of the settings and files have been applied, the Finished screen
appears.
3 Click Finished and restart the new computer.
NOTE: For more information about this procedure, search support.dell.com for
document #154781 (What Are The Different Methods To Transfer Files From My Old
Computer To My New Dell™ Computer Using the Microsoft® Windows® XP
Operating System?).

NOTE: Access to the Dell™ Knowledge Base document may not be available in
certain countries.
Microsoft Windows Vista™

1 Click the Windows Vista Start button , and then click Transfer files
and settings→ Start Windows Easy Transfer.
2 In the User Account Control dialog box, click Continue.
3 Click Start a new transfer or Continue a transfer in progress.
Follow the instructions provided on the screen by the Windows Easy Transfer
wizard.
Setting Up a Printer
NOTICE: Complete the operating system setup before you connect a printer to the
computer.
See the documentation that came with the printer for setup information,
including how to:
• Obtain and install updated drivers.
• Connect the printer to the computer.
• Load paper and install the toner or ink cartridge.
For technical assistance, refer to the printer owner's manual or contact the
printer manufacturer.
Printer Cable
Your printer connects to your computer with a USB cable. Your printer may
not come with a printer cable, so if you purchase a cable separately, ensure
that it is compatible with your printer and computer. If you purchased a
printer cable at the same time you purchased your computer, the cable may
arrive in the computer’s shipping box.

Connecting a USB Printer
NOTE: You can connect USB devices while the computer is turned on.
1 Complete the operating system setup if you have not already done so.
2 Attach the USB printer cable to the USB connectors on the computer and
the printer. The USB connectors fit only one way.
1 USB connector on computer 2 USB connector on printer

3 USB printer cable
3 Turn on the printer, and then turn on the computer.

If the Add New Hardware Wizard window appears, click Cancel.
4 Depending on your computer’s operating system, a printer wizard may be
available to help you install the printer driver:
If your computer is running the Microsoft® Windows® XP operating system
and the Add New Hardware Wizard window appears, click Cancel.

If your computer is running the Windows Vista™ operating system, click the
Windows Vista Start button , and click Network→ Add a printer to
start the Add Printer Wizard.Click Add a printer to start the Add Printer
Wizard.
NOTE: To install the printer driver, see "Reinstalling Drivers and Utilities" on
page 138 and the documentation that came with your printer.
5 Click Add a local printer or Add a network, wireless, or Bluetooth printer.
6 Follow the instructions in the Add Printer Wizard.
Power Protection Devices

Several devices are available to protect against power fluctuations and
failures:
• Surge protectors
• Line conditioners
• Uninterruptible power supplies (UPS)
Surge Protectors
Surge protectors and power strips equipped with surge protection help
prevent damage to your computer from voltage spikes that can occur during
electrical storms or after power interruptions. Some surge protector
manufacturers include warranty coverage for certain types of damage.
Carefully read the device warranty when choosing a surge protector. A device
with a higher joule rating offers more protection. Compare joule ratings to
determine the relative effectiveness of different devices.
NOTICE: Most surge protectors do not protect against power fluctuations or
power interruptions caused by nearby lightning strikes. When lightning occurs in
your area, disconnect the telephone line from the telephone wall connector and
disconnect your computer from the electrical outlet.
Many surge protectors have a telephone jack for modem protection. See the
surge protector documentation for modem connection instructions.
NOTICE: Not all surge protectors offer network adapter protection. Disconnect the
network cable from the network wall connector during electrical storms.

Line Conditioners
NOTICE: Line conditioners do not protect against power interruptions.
Line conditioners are designed to maintain AC voltage at a fairly constant
level.
Uninterruptible Power Supplies

NOTICE: Loss of power while data is being saved to the hard drive may result in
data loss or file damage.
NOTE: To ensure maximum battery operating time, connect only your computer to
a UPS. Connect other devices, such as a printer, to a separate power strip that
provides surge protection.
A UPS protects against power fluctuations and interruptions. UPS devices
contain a battery that provides temporary power to connected devices when
AC power is interrupted. The battery charges while AC power is available. See
the UPS manufacturer documentation for information on battery operating
time and to ensure that the device is approved by Underwriters Laboratories
(UL).

Using the Display
Adjusting Brightness
When a Dell™ computer is running on battery power, you can conserve power
by setting the display brightness to the lowest comfortable level.
• Press <Fn> and the up-arrow key to increase brightness on the integrated
display only (not on an external monitor).
• Press <Fn> and the down-arrow key to decrease brightness on the
integrated display only (not on an external monitor).
NOTE: Brightness key combinations only affect the display on your portable
computer, not monitors or projectors that you attach to your portable computer or
docking device. If your computer is connected to an external monitor and you try to
change the brightness level, the Brightness Meter may appear, but the brightness
level on the external device does not change.
Switching the Video Image From Your Computer

Display to a Projector
When you start the computer with an external device attached (such as an
external monitor or projector) and turned on, the image may appear on either
the computer display or the external device.
Press <Fn><F8> to switch the video image between the display only, the
external device only, or the display and the external device simultaneously.
Setting Display Resolution and Refresh Rate

NOTE: If you change the display resolution from the current settings, the image
may appear blurry or text may be hard to read if you change the resolution to one
not supported by your computer and display. Before you change any of the display
settings, make a note of the current settings so you can change back to the
previous settings if needed.
Using the Display 45

You can enhance the legibility of text and change the appearance of images
on the screen by adjusting display resolution. As you increase resolution,
items appear smaller on the screen. In contrast, lower resolution causes text
and images to appear larger and can benefit people with vision impairments.
To display a program at a specific resolution, both the video card and the
display must support the program, and the necessary video drivers must be
installed.
NOTE: Use only the Dell-installed video drivers, which are designed to offer the
best performance with your Dell-installed operating system.
If you choose a resolution or color palette that is higher than the display
supports, the settings adjust automatically to the closest supported values.
To set the display resolution and refresh rate for your display:
Microsoft® Windows XP®

1 Click Start→ Settings→ Control Panel.
2 Under Pick a category, click Appearance and Themes.
3 Under Pick a task..., click the area you want to change, or under or pick a
Control Panel icon, click Display.
4 In the Display Properties window, click the Settings tab.
5 Try different settings for Color quality and Screen resolution.
As the resolution increases, icons and text appear smaller on the screen.
Windows Vista®
1 Click Start → Control Panel.
2 Under Appearance and Personalization, click Adjust screen resolution.
3 In the Display Settings window, under Resolution, move the slide bar to
the left or right to decrease/increase the screen resolution.
NOTE: For additional instructions, click How do I get the best display?
46 Using the Display

Using the Keyboard and Touch Pad
Numeric Keypad
The numeric keypad functions like the numeric keypad on an external
keyboard.
• To enable the keypad, press <Num Lk>. The 9 light indicates that the
keypad is active.
• To disable the keypad, press <Num Lk> again.
Key Combinations
System Functions
<Ctrl><Shift><Esc> Opens the Task Manager window.
Display Functions
<Fn><F8> Displays icons representing all currently available

display options (display only, external monitor or
projector only, both display and projector, etc).
Highlight the desired icon to switch the display
to that option.
<Fn> and up-arrow key Increases brightness on the integrated display
only (not on an external monitor).
<Fn> and down-arrow key Decreases brightness on the integrated display
only (not on an external monitor).
Battery
<Fn><F3> Displays the Dell™ QuickSet Battery Meter (see

"Dell™ QuickSet Battery Meter" on page 52).
Using the Keyboard and Touch Pad 47

Power Management
<Fn><Esc> Activates a power management mode. You can

reprogram this keyboard shortcut to activate a
different power management mode using the
Advanced tab in the Power Options
Properties window (see "Configuring Power
Management Settings" on page 54).
Microsoft® Windows® Logo Key Functions
Windows logo key and <m> Minimizes all open windows.

Windows logo key and Restores all minimized windows. This key
<Shift><m> combination functions as a toggle to restore
minimized windows following the use of the
Windows logo key and <m> combination.
Windows logo key and <e> Starts Windows Explorer.
Windows logo key and <r> Opens the Run dialog box.
Windows logo key and <f> Opens the Search Results dialog box.
Windows logo key and <Ctrl><f> Opens the Search Results-Computer dialog
box (if the computer is connected to a
network).
Windows logo key and <Pause> Opens the System Properties dialog box.
Dell™ QuickSet Key Combinations

If Dell QuickSet is installed, you can use other shortcut keys for functions
such as the Battery Meter or activating power management modes. For more
information about Dell QuickSet key combinations, right-click the QuickSet
icon in the notification area, and then click Help.
Adjusting Keyboard Settings

To adjust keyboard operation, such as the character repeat rate:
1 Click Start , and then click Control Panel.
2 Click Hardware and Sound.
3 Click Keyboard.
48 Using the Keyboard and Touch Pad

Touch Pad
The touch pad detects the pressure and movement of your finger to allow you
to move the cursor on the display. Use the touch pad and touch pad buttons
as you would use a mouse.
1 touch pad 2 silk-screen scroll zones
• To move the cursor, lightly slide your finger over the touch pad.
• To select an object, lightly tap once on the surface of the touch pad or use
your thumb to press the left touch-pad button.
• To select and move (or drag) an object, position the cursor on the object
and tap twice on the touch pad. On the second tap, leave your finger on
the touch pad and move the selected object by sliding your finger over the
surface.
• To double-click an object, position the cursor on the object and tap twice
on the touch pad or use your thumb to press the left touch-pad button
twice.
Using the Keyboard and Touch Pad 49

Customizing the Touch Pad
You can use the Mouse Properties window to disable the touch pad or adjust
the touch pad settings.
2 Click Hardware and Sound.
3 Click Mouse.
4 In the Mouse Properties window:
• Click the Device Select tab to disable the touch pad.
• Click the Touch Pad tab to adjust touch pad settings.
5 Click OK to save the settings and close the window.
50 Using the Keyboard and Touch Pad

Using a Battery
Battery Performance
NOTE: For information about the Dell warranty for your computer, see the Product
Information Guide or separate paper warranty document that shipped with your
computer.
For optimal computer performance and to help preserve BIOS settings,
operate your Dell™ portable computer with the main battery installed at all
times. One battery is supplied as standard equipment in the battery bay.
NOTE: Because the battery may not be fully charged, use the AC adapter to
connect your new computer to an electrical outlet the first time you use the
computer. For best results, operate the computer with the AC adapter until the
battery is fully charged. To view battery charge status, place the mouse cursor over
the battery icon in the Windows notification area.
NOTE: Battery operating time (the time the battery can hold a charge) decreases
over time. Depending on how often the battery is used and the conditions under
which it is used, you may need to purchase a new battery during the life of your
computer.
NOTE: It is recommended that you connect your computer to an electrical outlet
when writing to media.
Battery operating time varies depending on operating conditions. Operating
time is significantly reduced when you perform operations including, but not
limited to, the following:
• Using optical drives.
• Using wireless communications devices, ExpressCards, memory cards, or
USB devices.
• Using high-brightness display settings, 3D screen savers, or other power-
intensive programs such as complex 3D graphics applications.
• Running the computer in maximum performance mode (see "Configuring
Power Management Settings" on page 54 for information about accessing
Windows Power Options Properties or Dell QuickSet, which you can use
to configure power management settings).
Using a Battery 51
You can check the battery charge before you insert the battery into the
computer. You can also set power management options to alert you when the
battery charge is low.
CAUTION: Using an incompatible battery may increase the risk of fire or
explosion. Replace the battery only with a compatible battery purchased from
Dell. The battery is designed to work with your Dell computer. Do not use batteries
from other computers with your computer.
CAUTION: Do not dispose of batteries with household waste. When your battery
no longer holds a charge, call your local waste disposal or environmental agency
for advice on disposing of a lithium-ion battery (see "Battery Disposal" in the
Product Information Guide).
CAUTION: Misuse of the battery may increase the risk of fire or chemical burn.
Do not puncture, incinerate, disassemble, or expose the battery to temperatures
above 65°C (149°F). Keep the battery away from children. Handle damaged or
leaking batteries with extreme care. Damaged batteries may leak and cause
personal injury or equipment damage.
Checking the Battery Charge

You can check the battery charge on your computer using any one of the
following methods:
• Dell QuickSet Battery Meter
• Microsoft® Windows® battery meter icon located in the notification
area
• Battery charge/health gauge located on the battery
• Low-battery warning pop-up window
Dell™ QuickSet Battery Meter

To view the Dell QuickSet Battery Meter:
• Double-click the Dell QuickSet icon in the taskbar, and then click Battery
Meter
or
• Press <Fn><F3>
The Battery Meter displays the status, battery health, charge level, and charge
completion time for the battery in your computer.
52 Using a Battery
For more information about QuickSet, right-click the QuickSet icon, and
then click Help.
Microsoft® Windows® Battery Meter

The battery meter indicates the remaining battery charge. To check the
battery meter, double-click the icon in the notification area.
Charge Gauge
By either pressing once or pressing and holding the status button on the
battery charge gauge, you can check:
• Battery charge (check by pressing and releasing the status button)
• Battery health (check by pressing and holding the status button)
The battery operating time is largely determined by the number of times it is
charged. After hundreds of charge and discharge cycles, batteries lose some
charge capacity—or battery health. Therefore, a battery can show a status of
charged, but maintain a reduced charge capacity (health).
Check the Battery Charge

To check the battery charge, press and release the status button on the battery
charge gauge to illuminate the charge indicator lights. Each light represents
approximately 20 percent of the total battery charge. For example, if the
battery has 80 percent of its charge remaining, four of the lights are on. If no
lights are on, the battery has no charge.
Check the Battery Health

NOTE: You can check battery health in one of two ways: by using the charge gauge
on the battery, as described below, and by using the Battery Meter in Dell QuickSet.
For information about QuickSet, right-click the QuickSet icon in the notification
area, and then click Help.
To check the battery health using the charge gauge, press and hold the status
button on the battery charge gauge for at least 3 seconds to illuminate the
health indicator lights. Each light represents incremental degradation. If no
lights appear, the battery is in good condition, and more than 80 percent of its
original charge capacity remains. If five lights appear, less than 60 percent of
Using a Battery 53
the charge capacity remains, and you should consider replacing the battery
(see "Battery" on page 201 for more information about the battery operating
time).
Low-Battery Warning
NOTICE: To avoid losing or corrupting data, save your work immediately after a
low-battery warning, then connect the computer to an electrical outlet. If the
battery runs completely out of power, Sleep state begins automatically.
A pop-up window warns you when the battery charge is approximately
90 percent depleted. The computer enters Sleep state when the battery
charge is at a critically low level.
You can change the settings for the battery alarms in Dell QuickSet or the
Power Options window (see "Configuring Power Management Settings" on
page 54).
Conserving Battery Power

To conserve battery power on your portable computer, do any of the
following:
• Connect the computer to an electrical outlet when possible; battery life is
largely determined by the number of times the battery is used and
recharged.
• Configure the power management settings using either Dell QuickSet or
Microsoft Windows Power Options to optimize your computer’s power
usage (see "Configuring Power Management Settings" on page 54).
• Use the Sleep power state when you leave the computer unattended for
long periods of time (see "Using the Sleep Power State" on page 55).
Configuring Power Management Settings

You can use Dell QuickSet or Windows Power Options to configure the power
management settings on your computer.
• For information on how to use the Dell QuickSet Power Management
wizard, right-click the QuickSet icon in the notification area, click Help,
and then select Power Management.
54 Using a Battery
• To use Windows Power Options, do one of the following:
• Click Start → Control Panel→ Hardware and Sound→ Power
Options, and then select a power plan in the Select a power plan
window.
or
• Click the icon in the notification area, click Power Options, and
then select a plan in the Select a power plan window.
Using the Sleep Power State

Rather than shutting down your portable computer, use the Sleep power state
to conserve power. Sleep automatically saves your work to your hard drive, and
then returns you to your previous work session without restarting your
computer.
NOTICE: If your computer loses AC and battery power while in Sleep state, it may
lose data.
To enter Sleep state:
• Click Start , click , and then click Sleep.
or
• Depending on how you set the power management options in the
Windows Power Options or Dell QuickSet, use one of the following
methods:
• Press the power button.
• Close the display.
• Press <Fn><Esc>.
To exit Sleep state, press the power button.
Charging the Battery

NOTE: Charge time is longer with the computer turned on. You can leave the
battery in the computer for as long as you like. The battery’s internal circuitry
prevents the battery from overcharging.
Using a Battery 55
When you connect the computer to an electrical outlet or install a battery
while the computer is connected to an electrical outlet, the computer checks
the battery charge and temperature. If necessary, the AC adapter then charges
the battery and maintains the battery charge.
If the battery is hot from being used in your computer or being in a hot
environment, the battery may not charge when you connect the computer to
an electrical outlet.
The battery is too hot to start charging if the battery light flashes
alternately blue and amber. Disconnect the computer from the electrical
outlet and allow the computer and the battery to cool to room temperature,
then connect the computer to an electrical outlet to continue charging the
battery.
For more information about resolving problems with a battery, see "Power
Problems" on page 129.
Replacing the Battery

CAUTION: Using an incompatible battery may increase the risk of fire or
explosion. Replace the battery only with a compatible battery purchased from
Dell. The battery is designed to work with your Dell computer. Do not use batteries
from other computers with your computer.
CAUTION: Before performing these procedures, turn off the computer, disconnect
the AC adapter from the electrical outlet and the computer, disconnect the modem
from the wall connector and the computer, and remove any other external cables
from the computer.
NOTICE: You must remove all external cables from the computer to avoid possible
connector damage.
NOTICE: If you choose to replace the battery with the computer in Sleep state, you
have up to 1 minute to complete the battery replacement before the computer shuts
down and loses any unsaved data.
To remove the battery:
1 If the computer is connected to a docking device (docked), undock it. See
the documentation that came with your docking device for instructions.
2 Ensure that the computer is turned off.
3 Turn the computer over.
56 Using a Battery
4 Slide and click the battery release latches to keep them open.
5 Slide the battery out of the bay.
1 2
1 battery 2 battery release latches (2)
To replace the battery, slide the battery into the bay until it latches into place.
Storing a Battery
Remove the battery when you store your computer for an extended period of
time. A battery discharges during prolonged storage. After a long storage
period, recharge the battery fully (see "Charging the Battery" on page 55)
before you use it.
Using a Battery 57
58 Using a Battery
Using Multimedia
Playing Media
NOTICE: Do not press down on the optical drive tray when you open or close it.
Keep the tray closed when you are not using the drive.
NOTICE: Do not move the computer while playing media.
1 Press the eject button on the front of the drive.
2 Place the disc, label side up, in the center of the tray and snap the disc
onto the spindle.
3 Push the tray back into the drive.

To format media for storing or copying data, see the media software that
came with your computer.
NOTE: Ensure that you follow all copyright laws when copying media.
Using Multimedia 59
A CD player includes the following basic buttons:
Play.
Move backward within the current track.
Pause.
Move forward within the current track.
Stop.
Go to the previous track.
Eject.
Go to the next track.
A DVD player includes the following basic buttons:
Stop.
Restart the current chapter.
Play.
Fast forward.
Pause.
Fast reverse.
Advance a single frame while in pause mode.
Go to the next title or chapter.
Continuously play the current title or chapter.
Go to the previous title or chapter.
Eject.
For more information on playing media, click Help on the media player (if
available).
60 Using Multimedia
Playing Media Using Dell Travel Remote
The Dell Travel Remote is designed to control Dell Media Direct and
Windows Vista® Media Center. It can work only with specified computers.
For more details, go to the Dell Support website at support.dell.com.
To play media using Dell Travel Remote:
1 Install the CR2106 coin-cell battery in your remote control.
2 Launch Windows Vista Media Center, and then click Start → Programs.
3 Use the remote control buttons to play media.
1
2
3
18
4
17 5
6
16
7
15 8
14
9
13
10
12
11
1 Infrared Transmitter 2 Page Up

3 Page Down 4 Arrow Up
5 OK/Enter/Select 6 Arrow Right
Using Multimedia 61
7 Arrow Down 8 Play/Pause
9 Forward 10 Skip Forward
11 Stop 12 Skip Back
13 Reverse 14 Back
15 Arrow Left 16 Mute
17 Volume Down 18 Volume Up
Copying CD and DVD Media

This section applies only to computers that have a DVD+/-RW drive.
NOTE: Ensure that you observe all copyright laws when copying media.
NOTE: The types of optical drives offered by Dell may vary by country.
The following instructions explain how to make an exact copy of a CD or
DVD using Roxio Creator. You can also use Roxio Creator for other purposes,
such as creating music CDs from audio files stored on your computer or
backing up important data. For help, open Roxio Creator, and then
press <F1>.
The DVD drives installed in Dell computers do not support HD-DVD media.
For a list of supported media formats, see "Using Blank CD or DVD Media"
on page 63.
How to Copy a CD or DVD

NOTE: Most commercial DVDs have copyright protection and cannot be copied
using Roxio Creator.
1 Click Start → All Programs→ Roxio Creator→ Projects→ Copy.
2 Under the Copy tab, click Copy Disc.
3 To copy the CD or DVD:
• If you have one optical drive, insert the source disc into the drive,
ensure that the settings are correct, and then click the Copy Disc
button to continue. The computer reads your source disc and copies
the data to a temporary folder on your computer hard drive.
When prompted, insert a blank disc into the drive and click OK.
62 Using Multimedia
• If you have two optical drives, select the drive into which you have
inserted your source disc and click the Copy Disc button to continue.
The computer copies the data from the source disc to the blank disc.
Once you have finished copying the source disc, the disc that you have
created automatically ejects.
Using Blank CD or DVD Media

DVD-writable drives can write to both CD and DVD recording media.
Use blank CD-Rs to record music or permanently store data files. After
creating a CD-R, you cannot write to that CD-R again (see the Sonic
documentation for more information). Use a blank CD-RW if you plan to
erase, rewrite, or update information on that disc later.
Blank DVD+/-R media can be used to permanently store large amounts of
information. After you create a DVD+/-R, you may not be able to write to
that disc again if the disc is finalized or closed during the final stage of the
disc creation process. Use blank DVD+/-RW media if you plan to erase,
rewrite, or update information on that disc later.
CD-Writable Drives
Media Type Read Write Rewritable

CD-R Yes Yes No
CD-RW Yes Yes Yes
DVD-Writable Drives

CD-R Yes Yes No
CD-RW Yes Yes Yes
DVD+R Yes Yes No
DVD-R Yes Yes No
DVD+RW Yes Yes Yes
DVD-RW Yes Yes Yes
Using Multimedia 63
DVD+R DL Yes Yes No
DVD-R DL Yes Yes No
Helpful Tips
• Use Microsoft® Windows® Explorer to drag and drop files to a CD-R or
CD-RW only after you start Roxio Creator and open a Creator project.
• Do not burn a blank CD-R or CD-RW to its maximum capacity; for
example, do not copy a 650-MB file to a blank 650-MB CD. The CD-RW
drive needs 1–2 MB of the blank space to finalize the recording.
• Use CD-Rs to burn music CDs that you want to play in regular stereos.
CD-RWs do not play in most home or car stereos.
• Music MP3 files can be played only on MP3 players or on computers that
have MP3 software installed.
• Use a blank CD-RW to practice CD recording until you are familiar with
CD recording techniques. If you make a mistake, you can erase the data on
the CD-RW and try again. You can also use blank CD-RWs to test music
file projects before you record the project permanently to a blank CD-R.
• You cannot create audio DVDs with Roxio Creator.
• Commercially available DVD players used in home theater systems may
not support all available DVD formats. For a list of formats supported by
your DVD player, see the documentation provided with your DVD player
or contact the manufacturer.
• See the Roxio website at www.sonic.com for additional information.
Adjusting the Volume

NOTE: When the speakers are muted, you do not hear the media playing.
1 Right-click the volume icon in the notification area.
2 Click Open Volume Mixer.
3 Click and drag the bar to slide it up or down to increase or decrease the
volume.
64 Using Multimedia
For more information on volume control options, click Help in the Volume
Mixer window.
The Volume Meter displays the current volume level, including mute, on your
computer. Either click the QuickSet icon in the notification area and select or
deselect Disable On Screen Volume Meter, or press the volume control
buttons to enable or disable the Volume Meter on the screen.
Adjusting the Picture

If an error message notifies you that the current resolution and color depth
are using too much memory and preventing media playback, adjust the
display properties:
Windows XP:
1 Click Start→ Control Panel→ Add or Remove Programs→ Programs and
Features.
2 Select the program you want to remove.
3 Click Uninstall.
See the program documentation for installation instructions.
Microsoft Windows Vista® Operating System
1 Click Start → Control Panel→ Appearance and Personalization.
2 Under Personalization, click Adjust screen resolution.
3 On Display Settings, click and drag the bar to reduce the resolution
setting.
4 In the drop-down menu under Color quality, click Medium (16 bit).
5 Click OK.
Using Dell MediaDirect™

Dell MediaDirect is an instant-on multimedia playback mode for digital
media. Press the Dell MediaDirect button, located on the hinge cover, to
launch Dell MediaDirect. When your computer is turned off or in Sleep
state, you can press the Dell MediaDirect button to start the computer and
automatically launch the Dell MediaDirect application.
Using Multimedia 65
1
1 Dell MediaDirect button
NOTE: You cannot reinstall Dell MediaDirect if you voluntarily reformat the hard
drive. You need the installation software to reinstall Dell MediaDirect. Contact Dell
for assistance (see "Contacting Dell" on page 195).
For more information on using Dell MediaDirect, use the Help menu in the
Dell MediaDirect application.
Connecting Your Computer to a TV or Audio

Device
NOTE: Video and audio cables for connecting your computer to a TV or other audio
device may not be included with your computer. Cables and TV/digital audio
adapter cables are available for purchase from Dell.
66 Using Multimedia
Your computer has an S-video TV-out connector that, together with a
standard S-video cable, a composite video adapter cable, or a component
video adapter cable (available from Dell), enable you to connect the
computer to a TV.
Your TV has either an S-video input connector, a composite video-input
connector, or a component video-input connector. Depending on what type
of connector is available on your TV, you can use a commercially available
S-video cable, composite video cable, or component video cable to connect
your computer to your TV.
1 2
1 S-video TV-out connector 2 S-video cable
1 2
3
4
5
1 S-video TV-out connector 2 composite video adapter

3 S/PDIF digital audio connector 4 composite video-output connector
5 S-video connector
Using Multimedia 67
1 2
3
4
5
6

3 S/PDIF digital audio connector 4 Pr (red) component video-output
connector
5 Pb (blue) component video-output 6 Y (green) component video-output
connector connector
If you want to connect your computer to a TV or audio device, it is

recommended that you connect video and audio cables to your computer in
one of the following combinations:
• S-video and standard audio
• Composite video and standard audio
• Component-out video and standard audio
NOTE: See the diagrams at the beginning of each subsection to help you determine
which method of connection you should use.
When you finish connecting the video and audio cables between your
computer and your TV, you must enable your computer to work with the TV.
See "Enabling the Display Settings for a TV" on page 82 to ensure that the
computer recognizes and works properly with the TV. Additionally, if you are
using S/PDIF digital audio, see "Enabling S/PDIF Digital Audio" on page 82.
68 Using Multimedia
S-Video and Standard Audio
1 audio connector 2 S-video TV-out connector
1 standard S-video cable 2 standard audio cable
1 Turn off the computer and the TV and/or audio device that you want to
connect.
NOTE: If your TV or audio device supports S-video but not S/PDIF digital audio, you
can connect an S-video cable directly to the S-video TV-out connector on the
computer (without the TV/digital audio adapter cable).
2 Plug one end of the S-video cable into the S-video output connector on
the computer.
3 Plug the other end of the S-video cable into the S-video input connector
on your TV.
Using Multimedia 69
4 Plug the single-connector end of the audio cable into the headphone
connector on your computer.
5 Plug the two RCA connectors on the other end of the audio cable into the
audio input connectors on your TV or other audio device.
6 Turn on the TV and any audio device that you connected (if applicable),
and then turn on the computer.
7 See "Enabling the Display Settings for a TV" on page 82 to ensure that the
computer recognizes and works properly with the TV.
S-Video and S/PDIF Digital Audio
1 2
70 Using Multimedia
1
1 composite video adapter 2 S-video cable

3 S/PDIF digital audio cable
1 Turn off the computer and the TV and/or the audio device that you want
to connect.
2 Connect the composite video adapter to the S-video TV-out connector on
your computer.
3 Plug one end of the S-video cable into the S-video output connector on
the composite video adapter.
1 2
1 composite video adapter 2 S-video cable
4 Plug the other end of the S-video cable into the S-video input connector
on the TV.
5 Plug one end of the S/PDIF digital audio cable into the digital audio
connector on the composite video adapter cable.
Using Multimedia 71
1 2
1 composite video adapter 2 S/PDIF digital audio cable
6 Plug the other end of the S/PDIF digital audio cable into the audio input
connector on your TV or audio device.
7 Turn on the TV, turn on any audio device that you connected (if
applicable), and then turn on the computer.
Composite Video and Standard Audio
2 3
1 audio input connector 2 S-video TV-out connector

3 composite video adapter
72 Using Multimedia
1
1 composite video adapter 2 composite video cable

3 standard audio cable
connect.
your computer.
3 Plug one end of the composite video cable into the composite video-
output connector on the composite video adapter.
1
2
4 Plug the other end of the composite video cable into the composite video-
input connector on the TV.
Using Multimedia 73
connector on the computer.
audio input connectors on your TV or other audio device.
Composite Video and S/PDIF Digital Audio
1 2
1 S-video TV-out connector 2 composite video cable
74 Using Multimedia
1

connect.
the computer.
3 Plug one end of the composite video cable into the composite video-input
connector on the composite video adapter.
1
2
4 Plug the other end of the composite video cable into the composite video-
input connector on the TV.
5 Plug one end of the S/PDIF digital audio cable into the S/PDIF audio
connector on the composite video adapter.
Using Multimedia 75
1 2
1 composite video adapter 2 S/PDIF digital audio cable
6 Plug the other end of the digital audio cable into the S/PDIF input
connector on your TV or other audio device.
Component Video and Standard Audio
1 2
1 S-video TV-out connector 2 component video adapter
76 Using Multimedia
1
1 component video adapter 2 component video adapter

connect.
2 Connect the component video adapter to the S-video TV-out connector on
your computer.
3 Plug all three ends of the component video cable into the component
video-output connectors on the component video adapter. Make sure that
the red, green, and blue colors of the cable match the corresponding
adapter ports.
Using Multimedia 77
1 2
1 component video adapter 2 component video adapter
4 Plug all three connectors from the other end of the component video cable
into the component video-input connectors on the TV. Make sure that the
red, green, and blue colors of the cable match the colors of the TV input
connectors.
connector on the computer.
audio input connectors on your TV or audio device.
78 Using Multimedia
Component Video and S/PDIF Digital Audio
1 2
1 S-video TV-out connector 2 composite video cable
Using Multimedia 79
1
1 component video adapter 2 composite video cable

connect.
2 Connect the component video adapter to the S-video TV-out connector on
the computer.
3 Plug all three ends of the component video cable into the component
video-output connectors on the component video adapter. Make sure that
the red, green, and blue colors of the cable match the corresponding
adapter ports.
80 Using Multimedia
2
1 3
1 component video adapter 2 component video-output connectors

3 component video cable
4 Plug all three connectors from the other end of the component video cable
into the component video-input connectors on the TV. Make sure that the
red, green, and blue colors of the cable match the colors of the TV input
connectors.
5 Plug one end of the S/PDIF digital audio cable into the S/PDIF audio
connector on the component video adapter.
1 component video adapter 2 S/PDIF digital audio cable
6 Plug the other end of the digital audio cable into the S/PDIF input
connector on your TV or other audio device.
Using Multimedia 81
Enabling S/PDIF Digital Audio
1 Double-click the speaker icon in the Windows notification area.
2 Click the Options menu and then click Advanced Controls.
3 Click Advanced.
4 Click S/PDIF Interface.
5 Click Close.
6 Click OK.
Enabling the Display Settings for a TV

NOTE: To ensure that the display options appear correctly, connect the TV to the
computer before you enable the display settings.
Microsoft Windows XP
1 Click the Start button, point to Settings, and then click Control Panel.
2 Double-click Display and click the Settings tab.
3 Click Advanced.
4 Click the tab for your video card.
NOTE: To determine the type of video card installed in your computer, see the
Windows Help and Support Center. To access the Help and Support Center, click
Start→ Help and Support. Under Pick a Task, click Use Tools to view your computer
information and diagnose problems. Then, under My Computer Information, select
Hardware.
5 In the display devices section, select the appropriate option for using
either a single display or multiple displays, ensuring that the display
settings are correct for your selection.
Microsoft Windows Vista
1 Click Start , click Control Panel, and then click Appearance and
Personalization.
2 Under Personalization, click Adjust Screen Resolution.
The Display Properties window appears.
3 Click Advanced.
82 Using Multimedia
4 Click the tab for your video card.
NOTE: To determine the type of video card installed in your computer, see
Windows Help and Support. To access Help and Support, click Start → Help
and Support. Under Pick a Task, click Use Tools to view your computer information
and diagnose problems. Then, under My Computer Information, select Hardware.
5 In the display devices section, select the appropriate option for using
either a single display or multiple displays, ensuring that the display
settings are correct for your selection.
Using Multimedia 83
84 Using Multimedia
Using ExpressCards
ExpressCards provide additional memory, wired and wireless
communications, multimedia and security features. For example, you can add
an ExpressCard to make wireless wide area network (WWAN) connectivity
available on your computer.
ExpressCards support two form factors:
• ExpressCard/34 (34 mm wide)
• ExpressCard/54 (54 mm wide in an L-shape with a 34-mm connector)
The 34-mm card fits into both the 34-mm and 54-mm card slots. The 54-mm
card only fits into a 54-mm card slot.
See "Specifications" on page 197 for information on supported ExpressCards.
NOTE: An ExpressCard is not a bootable device.
1 2
1 ExpressCard/34 2 ExpressCard/54
ExpressCard Blanks
Your computer shipped with a plastic blank installed in the ExpressCard slot.
Blanks protect unused slots from dust and other particles. Save the blank for
use when no ExpressCard is installed in the slot; blanks from other computers
may not fit your computer.
Using ExpressCards 85
Remove the blank before installing an ExpressCard. To remove the blank, see
"Removing an ExpressCard or Blank" on page 87.
Installing an ExpressCard
You can install an ExpressCard while the computer is running. The computer
automatically detects the card.
ExpressCards are generally marked with a symbol (such as a triangle or an
arrow) or a label to indicate which end to insert into the slot. The cards are
keyed to prevent incorrect insertion. If card orientation is not clear, see the
documentation that came with the card.
CAUTION: Before you begin any of the procedures in this section, follow the
safety instructions in the Product Information Guide.
To install an ExpressCard:
1 Hold the card with the top side of the card facing up.
2 Slide the card into the slot until the card is completely seated in its
connector.
If you encounter too much resistance, do not force the card. Check the
card orientation and try again.
1 2
1 slot 2 ExpressCard
86 Using ExpressCards
The computer recognizes the ExpressCard and automatically loads the
appropriate device driver. If the configuration program tells you to load the
manufacturer's drivers, use the media that came with the ExpressCard.
Removing an ExpressCard or Blank

Press the release latch and remove the card or blank. For some release latches,
you must press the latch twice, once to pop the latch out, and then a second
time to pop the card out.
Save a blank to use when no ExpressCard is installed in a slot. Blanks protect
unused slots from dust and other particles.
1 release latch
Using ExpressCards 87
88 Using ExpressCards
Using the Memory Card Reader
The memory card reader provides a fast and convenient way to view and share
digital photos, music, and videos stored on a memory card.
NOTE: A memory card is not a bootable device.
The 8-in-1 memory card reader reads the following memory cards:
• Secure Digital (SD)
• SDIO
• Memory Stick
• xD-Picture Card
• Hi Speed-SD
• Hi Density-SD
Memory Card Blanks

Your computer shipped with a plastic blank installed in the 8-in-1 memory
card reader. Blanks protect unused slots from dust and other particles. Save
the blank for use when no memory card is installed in the slot; blanks from
other computers may not fit your computer.
Remove the blank before installing a memory card. To remove the blank, see
"Removing a Memory Card or Blank" on page 90.
Installing a Memory Card

You can install a memory card in the computer while the computer is
running. The computer automatically detects the card.
Memory cards are generally marked with a symbol (such as a triangle or an
arrow) or a label to indicate which end to insert into the slot. The cards are
keyed to prevent incorrect insertion. If card orientation is not clear, see the
documentation that came with the card.
Using the Memory Card Reader 89

To install a memory card:
1 Hold the card with the top side of the card facing up.
2 Slide the card into the slot until the card is completely seated in its
connector.
If you encounter too much resistance, do not force the card. Check the
card orientation and try again.
The computer recognizes the memory card and automatically loads the
appropriate device driver. If the configuration program tells you to load the
manufacturer's drivers, use the media that came with the memory card, if
applicable.
Removing a Memory Card or Blank

NOTICE: Use the memory card configuration utility (click the icon in the
notification area) to select a card and stop it from functioning before you remove it
from the computer. If you do not stop the card in the configuration utility, you could
lose data.
Press the card into the slot to release it from the card reader. When it is
partially ejected, remove the card.
90 Using the Memory Card Reader

Setting Up and Using Networks
Setting up a computer network provides connectivity between your computer
and the Internet, another computer, or a network. For example, with a
network set up in a home or small office you can print to a shared printer,
access drives and files on another computer, browse other networks, or access
the Internet. You can set up a local area network (LAN) using a network or
broadband modem cable or set up a wireless LAN (WLAN).
Your operating system provides a wizard to help guide you through the
process of networking computers. For more information about Networking,
access Windows® Help and Support (click Start , and then click Help and
Support).
Connecting a Network or Broadband Modem

Cable
Before you connect your computer to a network, the computer must have a
network adapter installed and a network cable connected to it.
1 Connect the network cable to the network adapter connector on the back
of your computer.
NOTE: Insert the cable connector until it clicks into place, and then gently
pull on the cable to ensure that it is securely attached.
2 Connect the other end of the network cable to a network connection
device or a network wall connector.
NOTE: Do not use a network cable with a telephone wall connector.
Setting Up and Using Networks 91

Setting Up a Network
1 Click Start , and then click Connect To.
2 Click Set up a connection or network.
3 Select an option under Choose a connection option.
4 Click Next, and then follow the instructions in the wizard.
Wireless Local Area Network

A wireless local area network (WLAN) is a series of interconnected computers
that communicate with each other over the air waves rather than through a
network cable connected to each computer. In a WLAN, a radio
communications device called an access point or wireless router connects
network computers and provides Internet, or network access. The access
point or wireless router and the wireless network card in the computer
communicate by broadcasting data from their antennas over the air waves.
What You Need to Establish a WLAN Connection

Before you can set up a WLAN, you need:
• High-speed (broadband) Internet access (such as cable or DSL)
• A broadband modem that is connected and working
92 Setting Up and Using Networks

• A wireless router or access point
• A wireless network card for each computer that you want to connect to
your WLAN
• A network cable with a network (RJ-45) connector
Checking Your Wireless Network Card

Depending on what you selected when you purchased your computer, the
computer has a variety of configurations. To confirm that your computer has
a wireless network card and to determine the type of card:
• Use the Device Manager
• Check the order confirmation for your computer
Device Manager
2 Click Classic View on the menu on the left side of the Control Panel.
3 Double-click Device Manager.
NOTE: The User Account Control window may open.
4 Click Continue on the User Account Control window if it opens.
5 Click the plus sign (+) next to Network adapters to list the utility that
manages your wireless network card.
If a network adapter is not listed, you may not have a wireless network card.
If a network adapter is listed, you have a wireless network card. To view
detailed information about the wireless network card:
1 Right-click the name of the network adapter.
2 Click Properties.
The Order Confirmation for Your Computer

The order confirmation that you received when you ordered your computer
lists the hardware and software that shipped with your computer.

Setting Up a New WLAN Using a Wireless Router and a Broadband
Modem
1 Contact your Internet service provider (ISP) to obtain specific information
about the connection requirements for your broadband modem.
2 Ensure that you have wired Internet access through your broadband
modem before you attempt to set up a wireless Internet connection (see
"Connecting a Network or Broadband Modem Cable" on page 91).
3 Install any software required for your wireless router. Your wireless router
may have been shipped with installation media. Installation media usually
contains installation and troubleshooting information. Install the required
software according to the instructions provided by the router
manufacturer.
4 Shut down your computer and any other wireless-enabled computers in
the vicinity through the Start button .
5 Disconnect your broadband modem power cable from the electrical outlet.
6 Disconnect the network cable from the computer and the modem.
7 Disconnect the AC adapter cable from your wireless router to ensure that
there is no power connected to the router.
NOTE: Wait for a minimum of 5 minutes after disconnecting your broadband
modem before continuing with the network setup.
8 Insert a network cable into the network (RJ-45) connector on the
unpowered broadband modem.
9 Connect the other end of the network cable into the Internet network
(RJ-45) connector on the unpowered wireless router.
10 Ensure that no network or USB cables, other than the network cable
connecting the modem and the wireless router, are connected to the
broadband modem.
NOTE: Restart your wireless equipment in the order described below to prevent a
potential connection failure.
11 Turn on only your broadband modem and wait for at least 2 minutes for
the broadband modem to stabilize. After 2 minutes, proceed to step 12.
12 Turn on your wireless router and wait for at least 2 minutes for the wireless
router to stabilize. After 2 minutes, proceed to the step 13.

13 Start your computer and wait until the boot process completes.
14 See the documentation that came with your wireless router to do the
following in order to set up the wireless router:
• Establish communication between your computer and your wireless
router.
• Configure your wireless router to communicate with your broadband
router.
• Find out your wireless router’s broadcast name. The technical term for
the name of your router’s broadcast name is Service Set Identifier
(SSID) or network name.
15 If necessary, configure your wireless network card to connect to the wireless
network (see "Connecting to a WLAN" on page 95).
Connecting to a WLAN
NOTE: Before you connect to a WLAN, ensure that you have followed the
instructions in "Wireless Local Area Network" on page 92.
NOTE: The following networking instructions do not apply to internal cards with
Bluetooth® wireless technology or cellular products.
This section provides general procedures for connecting to a network using
wireless technology. Specific network names and configuration details vary.
See "Wireless Local Area Network" on page 92 for more information about
how to prepare for connecting your computer to a WLAN.
Your wireless network card requires specific software and drivers for
connecting to a network. The software is already installed.
NOTE: If the software is removed or corrupted, follow the instructions in the user
documentation for your wireless network card. Verify the type of wireless network
card installed in your computer and then search for that name on the Dell™ Support
website at support.dell.com. For information on the type of wireless network card
that is installed in your computer, see "Checking Your Wireless Network Card" on
page 93.
When you turn on your computer and a network (for which your computer is
not configured) is detected in the area, a pop-up appears near the network
icon in the Windows notification area.

To connect to the network:
1 Click Start , and then click Network.
2 Click Network and Sharing on the navigation bar at the top of the
Network folder.
3 Click Connect to a network under Tasks.
4 Select your network from the list and click Connect.
Once you have configured your computer for a wireless network, another pop-
up notifies you that your computer is connected to that network.
Thereafter, whenever you log on to your computer within the range of the
wireless network that you selected, the same pop-up notifies you of the
wireless network connection.
NOTE: If you select a secure network, you must enter a WEP or WPA key when
prompted. Network security settings are unique to your network. Dell cannot
provide this information.
NOTE: Your computer can take up to 1 minute to connect to the network.
Monitoring the Status of the Wireless Network Card Through Dell QuickSet
The wireless activity indicator provides you with an easy way to monitor the
status of your computer’s wireless devices. To turn the wireless activity
indicator on or off, click the QuickSet icon in the taskbar and select Hotkey
Popups. If Wireless Activity Indicator Off is not checked, the indicator is on.
If Wireless Activity Indicator Off is checked, the indicator is off.
The wireless activity indicator displays whether your computer’s integrated
wireless devices are enabled or disabled. When you turn the wireless
networking function on or off, the wireless activity indicator changes to
display the status.
For more information about the Dell QuickSet wireless activity indicator,
right-click the QuickSet icon in the taskbar, and then select Help.
Mobile Broadband (or Wireless Wide Area

Network)
A Mobile Broadband network, also known as a Wireless Wide Area Network
(WWAN), is a high-speed digital cellular network that provides Internet
access over a much wider geographical area than a WLAN, which typically

covers only from 100 to 1000 feet. Your computer can maintain Mobile
Broadband network access as long as the computer is within a cellular-data
coverage zone. Contact your service provider for coverage of a high-speed
digital cellular network.
NOTE: Even if you are able to make a call from your cellular phone in a specific
geographical location, that location may not necessarily be within a cellular-data
coverage zone.
What You Need to Establish a Mobile Broadband Network Connection

NOTE: Depending on your computer, you can use either a Mobile Broadband
ExpressCard or Mini-Card, but not both, to establish a Mobile Broadband network
connection.
To set up a Mobile Broadband network connection, you need:
• A Mobile Broadband ExpressCard or Mini-Card (depending on your
computer’s configuration)
NOTE: For instructions on using ExpressCards, see "Using ExpressCards" on
page 85.
• An activated Mobile Broadband ExpressCard or activated Subscriber
Identity Module (SIM) for your service provider
• The Dell Mobile Broadband Card Utility (already installed on your
computer if you purchased the card when you purchased your computer, or
on the media that accompanied your card if purchased separately from
your computer)
If the utility is corrupted or deleted from your computer, see the Dell
Mobile Broadband Card Utility user’s guide in Windows Help and
Support (click Start , and then click Help and Support) or on the
media that accompanied your card if you purchased it separately from your
computer.
Checking Your Dell™ Mobile Broadband Card

Depending on what you selected when you purchased your computer, the
computer has a variety of configurations. To determine your computer
configuration, see one of the following:
• Your order confirmation
• Microsoft Windows Help and Support

To check your Mobile Broadband card in Windows Help and Support:
1 Click Start → Help and Support→ Use Tools to view your computer
information and diagnose problems.
2 Under Tools, click My Computer Information→ Find information about
the hardware installed on this computer.
On the My Computer Information - Hardware screen, you can view the type
of Mobile Broadband card installed in your computer as well as other
hardware components.
NOTE: The Mobile Broadband card is listed under Modems.
Connecting to a Mobile Broadband Network

NOTE: These instructions only apply to Mobile Broadband ExpressCards or Mini-
Cards. They do not apply to internal cards with wireless technology.
NOTE: Before you connect to the Internet, you must activate Mobile Broadband
service through your cellular service provider. For instructions and for additional
information about using the Dell Mobile Broadband Card Utility, see the user's guide
available through Windows Help and Support (click Start , and then click Help
and Support). The user's guide is also available on the Dell Support website at
support.dell.com and on the media included with your Mobile Broadband card if
you purchased the card separately from your computer.
Use the Dell Mobile Broadband Card Utility to establish and manage a
Mobile Broadband network connection to the Internet:
1 Click the Dell Mobile Broadband Card Utility icon in the Windows
notification area to run the utility.
2 Click Connect.
NOTE: The Connect button changes to the Disconnect button.
3 Follow the instructions on the screen to manage the network connection
with the utility.
or
1 Click Start → All Programs→ Dell Wireless.
2 Click Dell Wireless Broadband and follow the instructions on the screen.

Enabling/Disabling the Dell Mobile Broadband Card
NOTE: If you are unable to connect to a Mobile Broadband network, ensure that
you have all the components for establishing a Mobile Broadband connection (see
"What You Need to Establish a Mobile Broadband Network Connection" on page 97),
and then verify that your Mobile Broadband card is enabled by verifying the setting
of the wireless switch.
You can turn your Mobile Broadband card on and off using the wireless switch
on your computer.
You can turn your computer’s wireless devices on and off with the wireless
switch on the left side of the computer (see "Left Side View" on page 27).
If the switch is in the on position, move the switch to the off position to
disable the switch and the Mobile Broadband card. If the switch is in the off
position, move the switch to the on position to enable the switch and the Dell
Mobile Broadband card. For information about the wireless switch positions,
see "wireless switch" on page 27.
To monitor the status of your wireless device, see "Monitoring the Status of
the Wireless Network Card Through Dell QuickSet" on page 96.
Dell Wi-Fi Catcher™ Network Locator

The wireless switch on your Dell computer uses the Dell Wi-Fi Catcher
Network Locator to scan for wireless networks in your vicinity.
To scan for a wireless network, slide and hold the switch in the momentary
position (see "wireless switch" on page 27) for a few seconds. The Wi-Fi
Catcher Network Locator functions regardless of whether your computer is
turned on or off, or in Sleep state, as long as the switch is configured through
Dell QuickSet or the BIOS (system setup program) to control WiFi network
connections.
Because the Wi-Fi Catcher Network Locator is disabled and not configured
for use when your computer is shipped to you, you must first use Dell
QuickSet to enable and configure the switch to control WiFi network
connections. For more information on the Wi-Fi Catcher Network Locator
and to enable the feature through Dell QuickSet, right-click the QuickSet
icon in the notification area, and then select Help

NOTE: The Wi-Fi Catcher Network Locator light appears only when the computer is
turned off and the wireless switch is configured in the system setup program (BIOS)
to control WiFi network connections.

Securing Your Computer
Security Cable Lock
NOTE: Your computer does not ship with a security cable lock.
A security cable lock is a commercially available antitheft device. To use the
lock, attach it to the security cable slot on your Dell computer. For more
information, see the instructions included with the device.
NOTICE: Before you buy an antitheft device, ensure that it will work with the
security cable slot on your computer.
Passwords
Passwords prevent unauthorized access to your computer. When you first
start your computer, you must assign a primary password at the prompt. If you
do not enter a password within 2 minutes, the computer returns to its
previous operating state.
Securing Your Computer 101

When using passwords, observe the following guidelines:
• Choose a password that you can remember, but not one that is easy to
guess. For example, do not use the names of family members or pets for
passwords.
• It is recommended that you do not write down your password. If you do
write it down, however, ensure that the password is stored in a secure
location.
• Do not share your password with other people.
• Ensure that people are not watching you when you type your password.
NOTICE: Passwords provide a high level of security for data in your computer or
hard drive. However, they are not foolproof. If you require more security, obtain and
use additional forms of protection such as data encryption programs.
Use the User Accounts option in the Control Panel in the Microsoft®
Windows® operating system to create user accounts or to change passwords.
Once you create a user password, you must enter it each time you turn on or
unlock your computer. If you do not enter a password within 2 minutes, the
computer returns to its previous operating state. For more information, see
your Windows documentation.
If you forget any of your passwords, contact Dell (see "Contacting Dell" on
page 195). For your protection, Dell technical support staff will ask you for
proof of your identity to ensure that only an authorized person can use the
computer.
If Your Computer Is Lost or Stolen

• Call a law enforcement agency to report the lost or stolen computer.
Include the Service Tag in your description of the computer. Ask that a
case number be assigned and write down the number, along with the
name, address, and phone number of the law enforcement agency. If
possible, obtain the name of the investigating officer.
NOTE: If you know where the computer was lost or stolen, call a law enforcement
agency in that area. If you do not know, call a law enforcement agency where you
live.
• If the computer belongs to a company, notify the security office of the
company.
102 Securing Your Computer

• Contact Dell customer service to report the missing computer. Provide the
computer Service Tag, the case number, and the name, address, and phone
number of the law enforcement agency to which you reported the missing
computer. If possible, give the name of the investigating officer.
The Dell customer service representative will log your report under the
computer Service Tag and record the computer as missing or stolen. If
someone calls Dell for technical assistance and gives your Service Tag, the
computer is identified automatically as missing or stolen. The representative
will attempt to get the phone number and address of the caller. Dell will then
contact the law enforcement agency to which you reported the missing
computer.
Securing Your Computer 103

104 Securing Your Computer
Troubleshooting
Dell Technical Update Service
The Dell Technical Update service provides proactive e-mail notification of
software and hardware updates for your computer. The service is free and can
be customized for content, format, and how frequently you receive
notifications.
To enroll for the Dell Technical Update service, go to
support.dell.com/technicalupdate.
Dell Diagnostics
When to Use the Dell Diagnostics

If you experience a problem with your computer, perform the checks in
"Lockups and Software Problems" on page 125 and run the Dell Diagnostics
before you contact Dell for technical assistance.
It is recommended that you print these procedures before you begin.
NOTE: The Dell Diagnostics only operates on Dell computers.
Enter the system setup program, review your computer’s configuration
information, and ensure that the device you want to test displays in the
system setup program and is active (see "Using the System Setup Program" on
page 205).
Start the Dell Diagnostics from your hard drive or from your Drivers and
Utilities media (see "Drivers and Utilities Media" on page 15).
Starting the Dell Diagnostics From Your Hard Drive

The Dell Diagnostics is located on a hidden diagnostic utility partition on
your hard drive.
Troubleshooting 105
NOTE: If your computer cannot display a screen image, see "Contacting Dell" on
page 195.
1 Ensure that the computer is connected to an electrical outlet that is
known to be working properly.
2 Turn on (or restart) your computer.
3 Start the Dell Diagnostics in one of the following two ways.
NOTE: If you wait too long and the operating system logo appears, continue
to wait until you see the Microsoft® Windows® desktop; then, shut down your
computer and try again.
• When the DELL™ logo appears, press <F12> immediately. Select
Diagnostics from the boot menu and press <Enter>.
NOTE: Before attempting the following option, the computer must be
powered down completely.
• Press and hold the <Fn> key while powering the computer on.
NOTE: If you see a message stating that no diagnostics utility partition has
been found, run the Dell Diagnostics from the Drivers and Utilities media.
The computer runs the Pre-boot System Assessment (PSA), a series of
initial tests of your system board, keyboard, display, memory, and hard
drive.
• During the assessment, answer any questions that appear.
• If failures are detected, the computer stops and beeps. To stop the
assessment and restart the computer, press <n>; to continue to the
next test, press <y>; to retest the component that failed, press <r>.
• If failures are detected during the Pre-boot System Assessment, write
down the error codes and contact Dell (see "Contacting Dell" on
page 195).
If the Pre-boot System Assessment completes successfully, you receive the
message Booting Dell Diagnostic Utility Partition.
Press any key to continue.
4 Press any key to start the Dell Diagnostics from the diagnostics utility
partition on your hard drive.
106 Troubleshooting
Starting the Dell Diagnostics From the Drivers and Utilities Media
1 Insert your Drivers and Utilities media.
2 Shut down and restart the computer.
When the DELL logo appears, press <F12> immediately.
to wait until you see the Microsoft Windows desktop; then, shut down your
NOTE: The next steps change the boot sequence for one time only. On the
next start-up, the computer boots according to the devices specified in the
system setup program.
NOTE: Keyboard failure may result when a key on the keyboard is held down
for extended periods of time. To avoid possible keyboard failure, press and
release the <F12> key in even intervals until the boot device menu appears.
3 At the boot device menu, use the up- and down-arrow keys to highlight
CD/DVD/CD-RW, and then press <Enter>.
NOTE: The Quickboot feature changes the boot sequence for the current
boot only. Upon restart, the computer boots according to the boot sequence
specified in the system setup program.
4 Select the Boot from CD-ROM option from the menu that appears and
then press <Enter>.
5 Type 1 to start the Drivers and Utilities menu and then press <Enter>.
6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If
multiple versions are listed, select the version appropriate for your
computer.
7 At the Dell Diagnostics Main Menu, select the test you want to run.
NOTE: Write down any error codes and problem descriptions exactly as they
appear and follow the instructions on the screen.
8 After all tests have completed, close the test window to return to the Dell
Diagnostics Main Menu.
9 Remove your Drivers and Utilities media and then close the Main Menu
window to exit the Dell Diagnostics and restart the computer.
Troubleshooting 107
Dell Diagnostics Main Menu
After the Dell Diagnostics loads and the Main Menu screen appears, click the
button for the option you want.
NOTE: It is recommended that you select Test System to run a complete test
on your computer.
Option Function
Test Memory Run the stand-alone memory test
Test System Run System Diagnostics
Exit Exit the Diagnostics
After you have selected the Test System option from the main menu, the
following menu appears.
NOTE: It is recommended that you select Extended Test from the menu to
run a more thorough check of the devices in the computer.
Option Function
Express Test Performs a quick test of system
devices. The test typically takes 10 to
20 minutes and requires no interaction
on your part. Run Express Test first to
increase the possibility of tracing the
problem quickly.
Extended Test Performs a thorough check of system
devices. The test typically takes an
hour or more and periodically requires
your input to answer specific
questions.
Custom Test Tests a specific device in the system
and can be used to customize the tests
you want to run.
Symptom Tree Lists a number of common symptoms and
allows you to select a test based on the
symptom of the problem you are having.
108 Troubleshooting
For any problem encountered during a test, a message appears with an error
code and a description of the problem. Write down the error code and
problem description exactly as it appears and follow the instructions on the
screen. If you cannot resolve the problem, contact Dell (see "Contacting Dell"
on page 195).
NOTE: The Service Tag for your computer is located at the top of each test screen.
When contacting Dell support, have your Service Tag ready.
The following tabs provide additional information for tests run from the
Custom Test or Symptom Tree option:
Tab Function
Results Displays the results of the test and any
error conditions encountered.
Errors Displays error conditions encountered,
error codes, and the problem
description.
Help Describes the test and any requirements
for running the test.
Configuration Displays your hardware configuration
for the selected device.
The Dell Diagnostics obtains
configuration information for all
devices from the system setup program,
memory, and various internal tests, and
it displays the information in the
device list in the left pane of the
screen. The device list may not display
the names of all the components
installed on your computer or all
devices attached to your computer.
Parameters Allows you to customize the test by
changing the test settings.
Troubleshooting 109
Dell Support Center
The Dell Support Center provides service, support, and system-specific
information. For more information about Dell Support Center and available
support tools, click the Services tab at support.dell.com.
Computers purchased on June 26, 2007 and later are pre-installed with Dell
Support Center.
For computers purchased prior to June 26, 2007 you can download Dell
Support Center from the Services page at support.dell.com.
Click the Dell Support Center icon on your computer’s desktop to run
the application and to access the following features:
• Self-help tools such as Dell Support, Dell PC TuneUp, Dell PC Checkup,
and Network Assistant
• DellConnect for remote, real-time, technical support
• Dell support contact information including e-mail and online chat
addresses as well as telephone numbers
• Resources specific to your computer are available under Drivers &
Downloads Upgrades and System Information
The top of the Dell Support Center home page displays your computer’s
model number along with its Service Tag, Express Service code, and warranty
expiration details. When permissions are given to Dell to use your Service
Tag, additional details about your computer, such as available memory, disk
space, installed hardware, network addresses, modem specifications, installed
security software, and much more are provided. In addition, using your
Service Tag, Dell can link you to the most relevant www.dell.com web pages
for information about your warranty, ordering accessories, and details about
installing recommended drivers and downloads.
Dell Support
Dell Support is customized for your computing environment. This utility
provides self-support information, software updates, and health scans for your
computer. Use this utility for following functions:
• Check your computing environment.
• View the Dell Support settings.
• Access the Dell Support help file.
110 Troubleshooting
• View frequently asked questions.
• Learn more about Dell Support.
• Turn Dell Support off.
For more information about Dell Support, click the question mark (?) at the
top of the Dell Support window.
To access Dell Support:
• Click the Dell Support icon in the notification area of your Windows
desktop.
NOTE: The icon functions vary depending on whether you click, double-
click, or right-click the icon.
or
• Click the Start button → All Programs→ Dell Support→ Dell
Support Settings. Ensure that the Show icon on the taskbar option is
checked.
NOTE: If Dell Support is not available from the Start menu, go to
support.dell.com and download the software.
Dell PC TuneUp
The automated or monthly version of Dell PC TuneUp allows you to choose
the day and time of the month you want your computer "tuned up." A typical
tune-up includes hard drive defragmentation, removal of unwanted and
temporary files, updated security settings, verification of "good" restore
points, and other maintenance activities designed to improve computer
performance and security. The monthly version is available as an annual
subscription and is a feature of Dell Support, a complimentary application
that provides real-time health scans and information on how to maintain your
computer (see "Dell Support" on page 110).
Both versions of PC TuneUp are available to customers in the U.S. and
Canada. For the latest updates and to learn how to keep your computer
running at peak performance, search for the keyword PC TuneUp on
support.dell.com.
Troubleshooting 111
Dell PC Checkup
Dell PC Checkup is a troubleshooting and diagnostic tool that provides
customized scanning and testing of your Dell computer. PC Checkup verifies
whether your hardware is working properly and provides automated fixes for
common configuration concerns. It is recommended that you run PC
Checkup on a regular basis or before contacting Dell for assistance. The
application creates a detailed report that Dell technicians can use to resolve
your issue quickly.
Dell Network Assistant

Designed specifically for users of Dell™ computers, the Dell Network
Assistant helps simplify the setup, monitoring, troubleshooting, and repair of
your network.
Dell Network Assistant provides the following features:
• Consolidated setup, alerting, and device status
• Simplified tracking of networked devices through a visual display of
network status
• Proactive troubleshooting and repair of network problems
• Tutorials, setup wizards, and frequently asked questions (FAQs) to
enhance understanding of networking principles
To access Dell Network Assistant:
1 Click the Dell Support Center icon on your computer’s desktop.
2 Click Self Help→ Network /Internet→ Network Management.
DellConnect
DellConnect is a simple online access tool that allows a Dell service and
support associate to access your computer through an Internet connection,
diagnose the problem, and repair it. The associate works with your permission
under your supervision, and you can work with Dell’s associate during the
troubleshooting session.
To use this service, you must have an Internet connection and your Dell
computer must be under warranty. DellConnect is also available for a fee
through "Dell On Call."
112 Troubleshooting
To begin a live session with a Dell associate:
1 Click the Dell Support Center icon on your computer’s desktop.
2 Click Assistance From Dell→ Technical Support→ DellConnect→
Phone and follow the instructions.
Drive Problems
ENSURE THAT MICROSOFT WINDOWS RECOGNIZES THE DRIVE —
Windows XP:
• Click Start and click My Computer.
Windows Vista®:
• Click the Windows Vista Start button and click Computer.
If the drive is not listed, perform a full scan with your antivirus software to
check for and remove viruses. Viruses can sometimes prevent Windows from
recognizing the drive.
TE S T T H E D R I V E —
• Insert another floppy disk, CD, or DVD to eliminate the possibility that
the original media is defective.
• Insert a bootable floppy disk and restart the computer.
C L E A N T H E D R I V E O R D I S K — See "Cleaning Your Computer" on page 208.
E N S U R E T H A T T H E C D O R DVD M E D I A I S S N A P P E D O N T O T H E S P I N D L E
CHECK THE CABLE CONNECTIONS
C H E C K F O R H A R D W A R E I N C O M P A T I B I L I T I E S — See "Troubleshooting Software
and Hardware Problems" on page 141.
R U N T H E D E L L D I A G N O S T I C S — See "Dell Diagnostics" on page 105.
Optical drive problems

NOTE: High-speed optical drive vibration is normal and may cause noise, which
does not indicate a defect in the drive or the media.
NOTE: Because of different regions worldwide and different disc formats, not all
DVD titles work in all DVD drives.
Troubleshooting 113
Problems writing to a CD-RW or DVD+/-RW drive
C L O S E O T H E R P R O G R A M S — CD-RW and DVD+/-RW drives must receive a
steady stream of data when writing. If the stream is interrupted, an error
occurs. Try closing all programs before you write to the drive.
TU R N O F F S L E E P S T A T E I N W I N D O W S B E F O R E W R I T I N G T O A C D / D V D D I S C —
See "Configuring Power Management Settings" on page 54 for information on
sleep modes.
C H A N G E T H E W R I T E S P E E D T O A S L O W E R R A T E — See the help files for your CD
or DVD creation software.
The drive tray cannot eject

1 Ensure that the computer is shut down.
2 Straighten a paper clip and insert one end into the eject hole at the front
of the drive, then push firmly until the tray is partially ejected.
3 Gently pull out the tray until it stops.
The drive makes an unfamiliar scraping or grinding sound

• Ensure that the sound is not caused by the program that is running.
• Ensure that the disc is inserted properly.
Hard drive problems

A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N — A hot hard drive may
prevent the operating system from starting. Try allowing the computer to
return to room temperature before turning it on.
Windows XP:
1 Click Start and click My Computer.
2 Right-click Local Disk C:.
3 Click Properties→Tools→ Check Now.
4 Click Scan for and attempt recovery of bad sectors and click Start.
Windows Vista:
1 Click the Windows Vista Start button and click Computer.
2 Right-click Local Disk C:.
114 Troubleshooting
3 Click Properties→Tools→ Check Now.
The User Account Control window may appear. If you are an
administrator on the computer, click Continue; otherwise, contact your
administrator to continue the desired action.
E-Mail, Modem, and Internet Problems

NOTE: Connect the modem to an analog telephone jack only. The modem does not
operate while it is connected to a digital telephone network.
C H E C K T H E M I C R O S O F T O U T L O O K ® E X P R E S S S E C U R I T Y S E T T I N G S — If you
cannot open your e-mail attachments:
1 In Outlook Express, click Tools→ Options→ Security.
2 Click Do not allow attachments to remove the check mark, as needed.
CHECK THE TELEPHONE LINE CONNECTION
CHECK THE TELEPHONE JACK
CONNECT THE MODEM DIRECTLY TO THE TELEPHONE WALL JACK
USE A DIFFERENT TELEPHONE LINE

• Verify that the telephone line is connected to the jack on the modem (the
jack has either a green label or a connector-shaped icon next to it).
• Ensure that you hear a click when you insert the telephone line connector
into the modem.
• Disconnect the telephone line from the modem and connect it to a
telephone, then listen for a dial tone.
• If you have other telephone devices sharing the line, such as an answering
machine, fax machine, surge protector, or line splitter, then bypass them
and connect the modem directly to the telephone wall jack. If you are
using a line that is 3 m (10 ft) or more in length, try a shorter one.
Troubleshooting 115
RUN THE MODEM HELPER DIAGNOSTICS —
Windows XP:
1 Click Start→ All Programs→ Modem Helper.
2 Follow the instructions on the screen to identify and resolve modem
problems. Modem Helper is not available on certain computers.
Windows Vista:
1 Click the Windows Vista Start button → All Programs→ Modem
Diagnostic Tool.
2 Follow the instructions on the screen to identify and resolve modem
problems. Modem diagnostics are not available on all computers.
VE R I F Y T H A T T H E M O D E M I S C O M M U N I C A T I N G W I T H W I N D O W S —
Windows XP:
1 Click Start→ Control Panel→ Printers and Other Hardware→ Phone and
Modem Options→ Modems.
2 Click the COM port for your modem→ Properties→ Diagnostics→ Query
Modem to verify that the modem is communicating with Windows.
If all commands receive responses, the modem is operating properly.
Windows Vista:
1 Click the Windows Vista Start button → Control Panel→ Hardware
and Sound→ Phone and Modem Options→ Modems.
2 Click the COM port for your modem→ Properties→ Diagnostics→
Query Modem to verify that the modem is communicating with
Windows.
If all commands receive responses, the modem is operating properly.
E N S U R E T H A T Y O U A R E C O N N E C T E D T O T H E I N T E R N E T — Ensure that you have
subscribed to an Internet service provider. With the Outlook Express e-mail
program open, click File. If Work Offline has a check mark next to it, click
the check mark to remove it, and then connect to the Internet. For help,
contact your Internet service provider.
S C A N T H E C O M P U T E R F O R S P Y W A R E — If you are experiencing slow computer
performance, you frequently receive pop-up advertisements, or you are having
problems connecting to the Internet, your computer might be infected with
spyware. Use an anti-virus program that includes anti-spyware protection
116 Troubleshooting
(your program may require an upgrade) to scan the computer and remove
spyware. For more information, go to support.dell.com and search for the
keyword spyware.
Error Messages
If the message is not listed, see the documentation for the operating system
or the program that was running when the message appeared.
A U X I L I A R Y D E V I C E F A I L U R E — The touch pad or external mouse may be faulty.
For an external mouse, check the cable connection. Enable the Pointing
Device option in the system setup program (see "Using the System Setup
Program" on page 205). If the problem persists, contact Dell (see "Contacting
Dell" on page 195).
B A D C O M M A N D O R F I L E N A M E — Ensure that you have spelled the command
correctly, put spaces in the proper place, and used the correct pathname.
C A C H E D I S A B L E D D U E T O F A I L U R E — The primary cache internal to the
microprocessor has failed. Contact Dell (see "Contacting Dell" on page 195).
CD D R I V E C O N T R O L L E R F A I L U R E — The CD drive does not respond to
commands from the computer (see "Drive Problems" on page 113).
D A T A E R R O R — The hard drive cannot read the data (see "Drive Problems" on
page 113).
D E C R E A S I N G A V A I L A B L E M E M O R Y — One or more memory modules may be
faulty or improperly seated. Reinstall the memory modules and, if necessary,
replace them (see "Memory" on page 163).
D I S K C : F A I L E D I N I T I A L I Z A T I O N — The hard drive failed initialization. Run the
hard drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 105).
D R I V E N O T R E A D Y — The operation requires a hard drive in the bay before it
can continue. Install a hard drive in the hard drive bay (see "Hard Drive" on
page 155).
E R R O R R E A D I N G P C M C I A C A R D — The computer cannot identify the
ExpressCard. Reinsert the card or try another card (see "Using ExpressCards"
on page 85).
Troubleshooting 117
E X T E N D E D M E M O R Y S I Z E H A S C H A N G E D — The amount of memory recorded in
nonvolatile memory (NVRAM) does not match the memory installed in the
computer. Restart the computer. If the error appears again, contact Dell (see
"Contacting Dell" on page 195).
T H E F I L E B E I N G C O P I E D I S T O O L A R G E F O R T H E D E S T I N A T I O N D R I V E — The file
that you are trying to copy is too large to fit on the disk, or the disk is full. Try
copying the file to a different disk or use a larger capacity disk.
A FILENAME CANNOT CONTAIN ANY OF THE FOLLOWING CHARACTERS: \ / : * ? “ <
> | — Do not use these characters in filenames.
G A T E A 2 0 F A I L U R E — A memory module may be loose. Reinstall the memory
modules and, if necessary, replace them (see "Memory" on page 163).
G E N E R A L F A I L U R E — The operating system is unable to carry out the
command. The message is usually followed by specific information—for
example, Printer out of paper. Take the appropriate action.
H A R D - D I S K D R I V E C O N F I G U R A T I O N E R R O R — The computer cannot identify the
drive type. Shut down the computer, remove the hard drive (see "Hard Drive"
on page 155), and boot the computer from a CD. Then, shut down the
computer, reinstall the hard drive, and restart the computer. Run the Hard
Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 105).
H A R D - D I S K D R I V E C O N T R O L L E R F A I L U R E 0 — The hard drive does not respond
to commands from the computer. Shut down the computer, remove the hard
drive (see "Hard Drive" on page 155), and boot the computer from a CD.
Then, shut down the computer, reinstall the hard drive, and restart the
computer. If the problem persists, try another drive. Run the Hard Disk Drive
tests in the Dell Diagnostics (see "Dell Diagnostics" on page 105).
H A R D - D I S K D R I V E F A I L U R E — The hard drive does not respond to commands
from the computer. Shut down the computer, remove the hard drive (see
"Hard Drive" on page 155), and boot the computer from a CD. Then, shut
down the computer, reinstall the hard drive, and restart the computer. If the
problem persists, try another drive. Run the Hard Disk Drive tests in the Dell
Diagnostics (see "Dell Diagnostics" on page 105).
H A R D - D I S K D R I V E R E A D F A I L U R E — The hard drive may be defective. Shut
down the computer, remove the hard drive (see "Hard Drive" on page 155),
and boot the computer from a CD. Then, shut down the computer, reinstall
the hard drive, and restart the computer. If the problem persists, try another
drive. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell
Diagnostics" on page 105).
118 Troubleshooting
I N S E R T B O O T A B L E M E D I A — The operating system is trying to boot to
nonbootable media, such as a floppy disk or CD. Insert bootable media.
I N V A L I D C O N F I G U R A T I O N I N F O R M A T I O N - P L E A S E R U N S YS T E M S E T U P
P R O G R A M — The system configuration information does not match the
hardware configuration. The message is most likely to occur after a memory
module is installed. Correct the appropriate options in the system setup
program (see "Using the System Setup Program" on page 205).
K E Y B O A R D C L O C K L I N E F A I L U R E — For external keyboards, check the cable
connection. Run the Keyboard Controller test in the Dell Diagnostics (see
"Dell Diagnostics" on page 105).
K E Y B O A R D C O N T R O L L E R F A I L U R E — For external keyboards, check the cable
connection. Restart the computer, and avoid touching the keyboard or the
mouse during the boot routine. Run the Keyboard Controller test in the Dell
Diagnostics (see "Dell Diagnostics" on page 105).
K E Y B O A R D D A T A L I N E F A I L U R E — For external keyboards, check the cable
connection. Run the Keyboard Controller test in the Dell Diagnostics (see
K E Y B O A R D S T U C K K E Y F A I L U R E — For external keyboards or keypads, check the
cable connection. Restart the computer, and avoid touching the keyboard or
keys during the boot routine. Run the Stuck Key test in the Dell Diagnostics
(see "Dell Diagnostics" on page 105).
L I C E N S E D C O N T E N T I S N O T A C C E S S I B L E I N M E D I A D I R E C T — Dell MediaDirect™
cannot verify the Digital Rights Management (DRM) restrictions on the file,
so the file cannot be played (see "Dell MediaDirect problems" on page 126).
MEMORY ADDRESS LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE —
A memory module may be faulty or improperly seated. Reinstall the memory
M E M O R Y A L L O C A T I O N E R R O R — The software you are attempting to run is
conflicting with the operating system, another program, or a utility. Shut
down the computer, wait 30 seconds, and then restart it. Try to run the
program again. If the error message still appears, see the software
documentation.
MEMORY DATA LINE FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A
memory module may be faulty or improperly seated. Reinstall the memory
Troubleshooting 119
MEMORY DOUBLE WORD LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING
V A L U E — A memory module may be faulty or improperly seated. Reinstall the
memory modules and, if necessary, replace them (see "Memory" on page 163).
MEMORY ODD/EVEN LOGIC FAILURE AT ADDRESS, READ VALUE EXPECTING
V A L U E — A memory module may be faulty or improperly seated. Reinstall the
memory modules and, if necessary, replace them (see "Memory" on page 163).
MEMORY WRITE/READ FAILURE AT ADDRESS, READ VALUE EXPECTING VALUE — A
memory module may be faulty or improperly seated. Reinstall the memory
N O B O O T D E V I C E A V A I L A B L E — The computer cannot find the hard drive. If
the hard drive is your boot device, ensure that the drive is installed, properly
seated, and partitioned as a boot device.
N O B O O T S E C T O R O N H A R D D R I V E — The operating system may be corrupted.
Contact Dell (see "Contacting Dell" on page 195).
N O T I M E R T I C K I N T E R R U P T — A chip on the system board may be
malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell
NOT ENOUGH MEMORY OR RESOURCES. EXIT SOME PROGRAMS AND TRY AGAIN —
You have too many programs open. Close all windows and open the program
that you want to use.
O P E R A T I N G S YS T E M N O T F O U N D — Reinstall the hard drive (see "Hard Drive"
on page 155). If the problem persists, contact Dell (see "Dell Diagnostics" on
page 105).
O P T I O N A L R O M B A D C H E C K S U M — The optional ROM has failed. Contact
Dell (see "Dell Diagnostics" on page 105).
A R E Q U I R E D . D L L F I L E W A S N O T F O U N D — The program that you are trying to
open is missing an essential file. Remove and then reinstall the program.
Windows XP:
1 Click Start→ Control Panel→ Add or Remove Programs→ Programs and
Features.
3 Click Uninstall.
4 See the program documentation for installation instructions.
120 Troubleshooting
Windows Vista:
1 Click the Windows Vista Start button → Control Panel→ Programs→
Programs and Features.
3 Click Uninstall.
4 See the program documentation for installation instructions.
S E C T O R N O T F O U N D — The operating system cannot locate a sector on the
hard drive. You may have a defective sector or corrupted FAT on the hard
drive. Run the Windows error-checking utility to check the file structure on
the hard drive. See Windows Help and Support for instructions (click Start→
Help and Support). If a large number of sectors are defective, back up the
data (if possible), and then reformat the hard drive.
S E E K E R R O R — The operating system cannot find a specific track on the hard
drive.
S H U T D O W N F A I L U R E — A chip on the system board may be malfunctioning.
Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on
page 105).
T I M E - O F - D A Y C L O C K L O S T P O W E R — System configuration settings are
corrupted. Connect your computer to an electrical outlet to charge the
battery. If the problem persists, try to restore the data by entering the system
setup program, then immediately exit the program (see "Using the System
Setup Program" on page 205). If the message reappears, contact Dell (see
T I M E - O F - D A Y C L O C K S T O P P E D — The reserve battery that supports the system
configuration settings may require recharging. Connect your computer to an
electrical outlet to charge the battery. If the problem persists, contact Dell
(see "Contacting Dell" on page 195).
T I M E - O F - D A Y N O T S E T - P L E A S E R U N T H E S YS T E M S E T U P P R O G R A M — The time
or date stored in the system setup program does not match the system clock.
Correct the settings for the Date and Time options (see "Using the System
Setup Program" on page 205).
T I M E R C H I P C O U N T E R 2 F A I L E D — A chip on the system board may be
malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell
Troubleshooting 121
U N E X P E C T E D I N T E R R U P T I N P R O T E C T E D M O D E — The keyboard controller may
be malfunctioning, or a memory module may be loose. Run the System
Memory tests and the Keyboard Controller test in the Dell Diagnostics (see
X:\ IS NOT ACCESSIBLE. T H E D E V I C E I S N O T R E A D Y — Insert a disk into the
drive and try again.
W A R N I N G : B A T T E R Y I S C R I T I C A L L Y L O W — The battery is running out of
charge. Replace the battery, or connect the computer to an electrical outlet;
otherwise, activate hibernate mode or shut down the computer.
ExpressCard Problems
C H E C K T H E E X P R E S S C A R D — Ensure that the ExpressCard is properly inserted
into the connector.
C H E C K T H A T T H E C A R D I S R E C O G N I Z E D B Y W I N D O W S — Double-click the Safely
Remove Hardware icon in the Windows taskbar. Some cards do not support
this feature. If the card supports this Windows feature, the card will be listed.
I F Y O U H A V E P R O B L E M S W I T H A D E L L - P R O V I D E D E X P R E S S C A R D — Contact Dell
(see "Contacting Dell" on page 195). Also, for Mobile Broadband (WWAN)
ExpressCards, see "Mobile Broadband (Wireless Wide Area Network
[WWAN])" on page 129.
IF YOU HAVE PROBLEMS WITH AN EXPRESSCARD NOT PROVIDED BY DELL —
Contact the ExpressCard manufacturer.
122 Troubleshooting
IEEE 1394 Device Problems
E N S U R E T H A T T H E IEEE 1394 D E V I C E I S R E C O G N I Z E D B Y W I N D O W S —
1 Click Start→ Control Panel→ System and Maintenance→ Device
Manager.
NOTE: The User Account Control window may appear. If you are an
administrator to continue the desired action.
If your IEEE 1394 device is listed, Windows recognizes the device.
I F Y O U H A V E P R O B L E M S W I T H A D E L L - P R O V I D E D IEEE 1394 D E V I C E — Contact
Dell or the IEEE 1394 device manufacturer (see "Contacting Dell" on
page 195).
I F Y O U H A V E P R O B L E M S W I T H A N IEEE 1394 D E V I C E N O T P R O V I D E D B Y D E L L —
Contact Dell or the IEEE 1394 device manufacturer (see "Contacting Dell"
on page 195).
Ensure that the IEEE 1394 device is properly inserted into the connector
Keyboard Problems
NOTE: Use the integrated keyboard when running the Dell Diagnostics or the
system setup program. When you attach an external keyboard, the integrated
keyboard remains fully functional.
External Keyboard problems

NOTE: When you attach an external keyboard, the integrated keyboard remains
fully functional.
C H E C K T H E K E Y B O A R D C A B L E — Shut down the computer, disconnect the
keyboard cable and check it for damage, then firmly reconnect the cable.
If you are using a keyboard extension cable, disconnect it and connect the
keyboard directly to the computer.
Troubleshooting 123
CHECK THE EXTERNAL KEYBOARD —
1 Shut down the computer, wait 1 minute, and then turn it on again.
2 Verify that the numbers, capitals, and scroll lock lights on the keyboard
blink during the boot routine.
3 From the Windows desktop, click Start→ All Programs→ Accessories→
Notepad.
4 Type some characters on the external keyboard and verify that they appear
on the display.
If you cannot verify these steps, you may have a defective external
keyboard.
TO V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E E X T E R N A L K E Y B O A R D , C H E C K T H E
INTEGRATED KEYBOARD —
1 Shut down the computer.

2 Disconnect the external keyboard.
3 Turn on the computer.
4 From the Windows desktop, click Start→ All Programs→ Accessories→
Notepad.
5 Type some characters on the internal keyboard and verify that they appear
on the display.
If the characters appear now, but did not with the external keyboard, you
may have a defective external keyboard. Contact Dell (see "Contacting
Dell" on page 195).
R U N T H E K E Y B O A R D D I A G N O S T I C S T E S T S — Run the PC-AT Compatible
Keyboards tests in the Dell Diagnostics (see "Dell Diagnostics" on page 105).
If the tests indicate a defective external keyboard, contact Dell (see
Unexpected characters
D I S A B L E T H E N U M E R I C K E Y P A D — Press <Num Lock> to disable the numeric
keypad if numbers are displayed instead of letters. Verify that the numbers
lock light is not lit.
124 Troubleshooting
Lockups and Software Problems
The computer does not start

C H E C K T H E A C A D A P T E R — Ensure that the AC adapter is firmly connected to
the computer and to the electrical outlet.
The AC adapter shuts down when there is a fault. The green light turns off
when this happens. To bring it back on, disconnect the AC adapter from the
power source for 10 seconds, and then connect it back on.
The computer stops responding

NOTICE: You might lose data if you are unable to perform an operating system
shutdown.
TU R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing a
key on your keyboard or moving your mouse, press and hold the power button
for at least 8 to 10 seconds until the computer turns off, then restart your
computer.
A program stops responding or crashes repeatedly

END THE PROGRAM —
1 Press <Ctrl><Shift><Esc> simultaneously to access the Task Manager.
2 Click the Applications tab.
3 Click to select the program that is no longer responding.
4 Click End Task.
NOTE: The chkdsk program may run when you restart the computer. Follow the
instructions on the screen.
C H E C K T H E S O F T W A R E D O C U M E N T A T I O N — If necessary, uninstall and then
reinstall the program. Software usually includes installation instructions in its
documentation or on a floppy disk or CD.
Troubleshooting 125
A program is designed for an earlier Microsoft® Windows® operating
system
RUN THE PROGRAM COMPATIBILITY WIZARD —
Windows XP:
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-XP operating system environments.
1 Click Start→ All Programs→ Accessories→ Program Compatibility
Wizard→ Next.
Windows Vista:
The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-Windows Vista operating system environments.
1 Click Start → Control Panel→ Programs→ Use an older program
with this version of Windows.
2 In the welcome screen, click Next.
A solid blue screen appears

TU R N T H E C O M P U T E R O F F — If you are unable to get a response by pressing a
key on your keyboard or moving your mouse, press and hold the power button
for at least 8 to 10 seconds until the computer turns off, then restart your
computer.
Dell MediaDirect problems

C H E C K T H E D E L L M E D I A D I R E C T H E L P F I L E F O R I N F O R M A T I O N — Use the Help
menu to access Dell MediaDirect Help.
TO P L A Y M O V I E S W I T H D E L L M E D I A D I R E C T , Y O U M U S T H A V E A D V D D R I V E A N D
T H E D E L L D V D P L A Y E R — If you purchased a DVD drive with your computer,
this software should already be installed.
V I D E O Q U A L I T Y P R O B L E M S — Turn off the Use Hardware Acceleration option.
This feature takes advantage of the special processing in some graphics cards
to reduce processor requirements when playing DVDs and certain types of
video files.
126 Troubleshooting
C A N N O T P L A Y S O M E M E D I A F I L E S — Because Dell MediaDirect provides access
to media files outside the Windows operating system environment, access to
licensed content is restricted. Licensed content is digital content that has
Digital Rights Management (DRM) applied to it. The Dell MediaDirect
environment cannot verify the DRM restrictions, so the licensed files cannot
be played. Licensed music and video files have a lock icon next to them. You
can access licensed files in the Windows operating system environment.
ADJUSTING THE COLOR SETTINGS FOR MOVIES THAT CONTAIN SCENES THAT ARE
T O O D A R K O R T O O B R I G H T — Click EagleVision to use a video enhancement
technology that detects video content and dynamically adjusts the
brightness/contrast/saturation ratios.
NOTICE: You cannot reinstall the Dell MediaDirect feature if you voluntarily
reformat the hard drive. Contact Dell for assistance (see "Contacting Dell" on
page 195).
Other software problems

CHECK THE SOFTWARE DOCUMENTATION OR CONTACT THE SOFTWARE
MANUFACTURER FOR TROUBLESHOOTING INFORMATION —
• Ensure that the program is compatible with the operating system installed
on your computer.
• Ensure that your computer meets the minimum hardware requirements
needed to run the software. See the software documentation for
information.
• Ensure that the program is installed and configured properly.
• Verify that the device drivers do not conflict with the program.
• If necessary, uninstall and then reinstall the program.
BACK UP YOUR FILES IMMEDIATELY
USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS,
OR CDS
SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR
COMPUTER THROUGH THE START MENU
S C A N T H E C O M P U T E R F O R S P Y W A R E — If you are experiencing slow computer

performance, you frequently receive pop-up advertisements, or you are having
problems connecting to the Internet, your computer might be infected with
spyware. Use an anti-virus program that includes anti-spyware protection
Troubleshooting 127
(your program may require an upgrade) to scan the computer and remove
spyware. For more information, go to support.dell.com and search for the
keyword spyware.
R U N T H E D E L L D I A G N O S T I C S — If all tests run successfully, the error condition
is related to a software problem (see "Dell Diagnostics" on page 105).
Memory Problems
IF YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE —
• Save and close any open files and exit any open programs you are not using
to see if that resolves the problem.
• See the software documentation for minimum memory requirements. If
necessary, install additional memory (see "Memory" on page 163).
• Reseat the memory modules to ensure that your computer is successfully
communicating with the memory (see "Memory" on page 163).
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 105).
IF YOU EXPERIENCE OTHER MEMORY PROBLEMS —
• Reseat the memory modules to ensure that your computer is successfully
communicating with the memory (see "Memory" on page 163).
• Ensure that you are following the memory installation guidelines (see
"Memory" on page 163).
• Ensure that the memory you are using is supported by your computer. For
more information about the type of memory supported by your computer,
see "Memory" on page 163.
• Run the Dell Diagnostics (see "Dell Diagnostics" on page 105).
Network Problems
C H E C K T H E N E T W O R K C A B L E C O N N E C T O R — Ensure that the network cable is
firmly inserted into both the network connector on the back of the computer
and the network jack.
128 Troubleshooting
C H E C K T H E N E T W O R K L I G H T S O N T H E N E T W O R K C O N N E C T O R — No light
indicates that no network communication exists. Replace the network cable.
RESTART THE COMPUTER AND LOG ON TO THE NETWORK AGAIN
C H E C K Y O U R N E T W O R K S E T T I N G S — Contact your network administrator or
the person who set up your network to verify that your network settings are
correct and that the network is functioning.
Mobile Broadband (Wireless Wide Area Network [WWAN])

NOTE: The Dell Mobile Broadband Card Utility user’s guide and the Mobile
Broadband ExpressCard user’s guide are available through Windows Help and
Support (click Start→ Help and Support). You can also download the Dell Mobile
Broadband Card Utility user’s guide from support.dell.com.
NOTE: The icon appears in the notification area if the computer has a Dell
WWAN device installed. Double-click the icon to launch the utility.
A C T I V A T E T H E M O B I L E B R O A D B A N D E X P R E S S C A R D — You must activate the
Mobile Broadband ExpressCard before you can connect to the network.
Position the mouse over the icon in the notification area to verify the
status of the connection. If the card is not activated, follow the card
activation instructions located within the Dell Mobile Broadband Card
Utility. To access the utility, double-click the icon located in the taskbar, at
the lower-right corner of your screen. If your ExpressCard is not a Dell-
branded card, see the manufacturer’s instructions for your card.
CHECK NETWORK CONNECTION STATUS IN THE DELL MOBILE BROADBAND CARD
U T I L I T Y — Double-click the icon to launch the Dell Mobile Broadband
Card Utility. Check the status in the main window:
• No card detected — Restart the computer, and launch the Dell Mobile
Broadband Card Utility again.
• Check your WWAN service — Contact your cellular service provider to
verify your plan coverage and supported services.
Power Problems
Troubleshooting 129
C H E C K T H E P O W E R L I G H T — When the power light is lit or blinking, the
computer has power. If the power light is blinking, the computer is in Sleep
state—press the power button to exit Sleep state. If the light is off, press the
power button to turn on the computer.
NOTE: For information on the Sleep power state, see "Configuring Power
Management Settings" on page 54.
C H A R G E T H E B A T T E R Y — The battery charge may be depleted.
1 Reinstall the battery.
2 Use the AC adapter to connect the computer to an electrical outlet.
NOTE: Battery operating time (the time the battery can hold a charge) decreases
over time. Depending on how often the battery is used and the conditions under
which it is used, you may need to purchase a new battery during the life of your
computer.
C H E C K T H E B A T T E R Y S T A T U S L I G H T — If the battery status light flashes amber
or is a steady amber, the battery charge is low or depleted. Connect the
computer to an electrical outlet.
If the battery status light flashes blue and amber, the battery is too hot to
charge. Shut down the computer, disconnect the computer from the electrical
outlet, and then let the battery and computer cool to room temperature.
If the battery status light rapidly flashes amber, the battery may be defective.
See "Contacting Dell" on page 195.
C H E C K T H E B A T T E R Y T E M P E R A T U R E — If the battery temperature is below 0°C
(32°F), the computer will not start.
TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by
testing it with another device, such as a lamp.
C H E C K T H E AC A D A P T E R — Check the AC adapter cable connections. If the
AC adapter has a light, ensure that the light is on.
C O N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I C A L O U T L E T — Bypass power
protection devices, power strips, and extension cables to verify that the
computer turns on.
E L I M I N A T E P O S S I B L E I N T E R F E R E N C E — Turn off nearby fans, fluorescent lights,
halogen lamps, or other appliances.
130 Troubleshooting
A D J U S T T H E P O W E R P R O P E R T I E S — See "Configuring Power Management
Settings" on page 54.
R E S E A T T H E M E M O R Y M O D U L E S — If the computer power light turns on, but
the display remains blank, reinstall the memory modules (see "Memory" on
page 163).
Printer Problems
NOTE: If you need technical assistance for your printer, contact the printer’s
manufacturer.
C H E C K T H E P R I N T E R D O C U M E N T A T I O N — See the printer documentation for
setup and troubleshooting information.
ENSURE THAT THE PRINTER IS TURNED ON
CHECK THE PRINTER CABLE CONNECTIONS —
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and
the computer.
VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I N D O W S —
Windows XP:
1 Click Start→ Control Panel→ Printers and Other Hardware→ View
installed printers or fax printers.
2 If the printer is listed, right-click the printer icon.
3 Click Properties→ Ports. For a parallel printer, ensure that the Print to the
following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure
that the Print to the following port(s): setting is USB.
Windows Vista:
and Sound→ Printer.
2 If the printer is listed, right-click the printer icon.
Troubleshooting 131
3 Click Properties and click Ports.
4 Adjust the settings, as needed.
R E I N S T A L L T H E P R I N T E R D R I V E R — See the printer documentation for
instructions.
Scanner Problems
NOTE: If you need technical assistance for your scanner, contact the scanner’s
manufacturer.
C H E C K T H E S C A N N E R D O C U M E N T A T I O N — See the scanner documentation for
setup and troubleshooting information.
U N L O C K T H E S C A N N E R — Ensure that your scanner is unlocked.
RESTART THE COMPUTER AND TRY THE SCANNER AGAIN
CHECK THE CABLE CONNECTIONS —
• See the scanner documentation for cable connection information.
• Ensure that the scanner cables are securely connected to the scanner and
the computer.
VE R I F Y T H A T T H E S C A N N E R I S R E C O G N I Z E D B Y M I C R O S O F T W I N D O W S —
Windows XP:
1 Click Start→ Control Panel→ Printers and Other Hardware→ Scanners
and Cameras.
2 If your scanner is listed, Windows recognizes the scanner.
Windows Vista:
and Sound→ Scanners and Cameras.
2 If the scanner is listed, Windows recognizes the scanner.
R E I N S T A L L T H E S C A N N E R D R I V E R — See the scanner documentation for
instructions.
132 Troubleshooting
Sound and Speaker Problems
No sound from integrated speakers

A D J U S T T H E W I N D O W S V O L U M E C O N T R O L — Double-click the speaker icon in
the lower-right corner of your screen. Ensure that the volume is turned up and
that the sound is not muted. Adjust the volume, bass, or treble controls to
eliminate distortion.
A D J U S T T H E V O L U M E U S I N G K E Y B O A R D S H O R T C U T S — Press <Fn><End> to
disable (mute) or re-enable the integrated speakers.
R E I N S T A L L T H E S O U N D ( A U D I O ) D R I V E R — See "Reinstalling Drivers and
Utilities" on page 138.
No sound from external speakers

E N S U R E T H A T T H E S U B W O O F E R A N D T H E S P E A K E R S A R E T U R N E D O N — See the
setup diagram supplied with the speakers. If your speakers have volume
controls, adjust the volume, bass, or treble to eliminate distortion.
A D J U S T T H E W I N D O W S V O L U M E C O N T R O L — Click or double-click the speaker
icon in the lower-right corner of your screen. Ensure that the volume is turned
up and that the sound is not muted.
D I S C O N N E C T H E A D P H O N E S F R O M T H E H E A D P H O N E C O N N E C T O R — Sound from
the speakers is automatically disabled when headphones are connected to the
headphone connector.
or halogen lamps to check for interference.
R E I N S T A L L T H E A U D I O D R I V E R — See "Reinstalling Drivers and Utilities" on
page 138.
R U N T H E D E L L D I A G N O S T I C S — See "Dell Diagnostics" on page 105.
NOTE: The volume control in some MP3 players overrides the Windows volume
setting. If you have been listening to MP3 songs, ensure that you did not turn the
player volume down or off.
Troubleshooting 133
No sound from headphones
C H E C K T H E H E A D P H O N E C A B L E C O N N E C T I O N — Ensure that the headphone
cable is securely inserted into the headphone connector (see "Using
ExpressCards" on page 85).
A D J U S T T H E W I N D O W S V O L U M E C O N T R O L — Click or double-click the speaker
icon in the lower-right corner of your screen. Ensure that the volume is turned
up and that the sound is not muted.
Remote Control Problems

APPLICATION DOES NOT RESPOND TO REMOTE CONTROL WITHIN THE SPECIFIED
MAXIMUM RANGE
• Check that the battery is placed correctly with the "+" side facing up.
Check that the battery is also not weak.
• Point your remote control to the receiver. The receiver is underneath the
touch pad of your computer.
• Move the remote control closer to your computer.
REMOTE CONTROL IS STUCK IN THE SLOT
Check that you have not incorrectly stored the remote control into a non-
Express Card slot. Contact Dell Technical Support for removing it.
Touch Pad or Mouse Problems

CHECK THE TOUCH PAD SETTINGS —
Windows XP:
1 Click Start→ Control Panel→ Mouse.
Windows Vista:
and Sound→ Mouse.
C H E C K T H E M O U S E C A B L E — Shut down the computer, disconnect the mouse
cable and check it for damage, then firmly reconnect the cable.
134 Troubleshooting
If you are using a mouse extension cable, disconnect it and connect the
mouse directly to the computer.
TO V E R I F Y T H A T T H E P R O B L E M I S W I T H T H E M O U S E , C H E C K T H E T O U C H P A D —
1 Shut down the computer.
2 Disconnect the mouse.
4 At the Windows desktop, use the touch pad to move the cursor around,
select an icon, and open it.
If the touch pad operates correctly, the mouse may be defective.
C H E C K T H E S YS T E M S E T U P P R O G R A M S E T T I N G S — Verify that the system setup
program lists the correct device for the pointing device option (the computer
automatically recognizes a USB mouse without making any setting
adjustments).
TE S T T H E M O U S E C O N T R O L L E R — To test the mouse controller (which affects
pointer movement) and the operation of the touch pad or mouse buttons,
run the Mouse test in the Pointing Devices test group in the "Dell
Diagnostics" on page 105.
R E I N S T A L L T H E T O U C H P A D D R I V E R — See "Reinstalling Drivers and Utilities"
on page 138.
Video and Display Problems

If the display is blank

NOTE: If you are using a program that requires a higher resolution than your
computer supports, it is recommended that you attach an external monitor to your
computer.
C H E C K T H E B A T T E R Y — If you are using a battery to power your computer, the
battery charge may be depleted. Connect the computer to an electrical outlet
using the AC adapter, and then turn on the computer.
Troubleshooting 135
C H E C K T H E AC A D A P T E R — Check the AC adapter cable connections. If the
AC adapter has a light, ensure that the light is on.
C O N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I C A L O U T L E T — Bypass power
protection devices, power strips, and extension cables to verify that the
computer turns on.
A D J U S T T H E P O W E R P R O P E R T I E S — Search for the keyword sleep in Windows
Help and Support.
S W I T C H T H E V I D E O I M A G E — If your computer is attached to an external
monitor, press <Fn><F8> to switch the video image to the display.
If the display is difficult to read

A D J U S T T H E B R I G H T N E S S — Press <Fn> and the up- or down-arrow key.
M O V E T H E E X T E R N A L S U B W O O F E R A W A Y F R O M T H E C O M P U T E R O R M O N I T O R — If
your external speaker system includes a subwoofer, ensure that the subwoofer
is at least 60 cm (2 ft) away from the computer or external monitor.
halogen lamps, or other appliances.
R O T A T E T H E C O M P U T E R T O F A C E A D I F F E R E N T D I R E C T I O N — Eliminate sunlight
glare, which can cause poor picture quality.
ADJUST THE WINDOWS DISPLAY SETTINGS —
Windows XP:
1 Click Start→ Control Panel→ Appearance and Themes.
2 Click the area you want to change or click the Display icon.
3 Try different settings for Color quality and Screen resolution.
Windows Vista:
and Sound→ Personalization→ Display Settings.
2 Adjust Resolution and Colors settings, as needed.
R U N T H E V I D E O D I A G N O S T I C S T E S T S — If no error message appears and you
still have a display problem, but the display is not completely blank, run the
Video device group in the "Dell Diagnostics" on page 105, then contact Dell
(see "Contacting Dell" on page 195).
S E E "E R R O R M E S S A G E S " — If an error message appears, see "Error Messages"
on page 117.
136 Troubleshooting
If only part of the display is readable
CONNECT AN EXTERNAL MONITOR —
1 Shut down your computer and connect an external monitor to the
computer.
2 Turn on the computer and the monitor, and then adjust the monitor
brightness and contrast controls.
If the external monitor works, the computer display or video controller
may be defective. Contact Dell (see "Contacting Dell" on page 195).
Drivers
What Is a Driver?
A driver is a program that controls a device such as a printer, mouse, or
keyboard. All devices require a driver program.
A driver acts like a translator between the device and any other programs that
use the device. Each device has its own set of specialized commands that only
its driver recognizes.
Dell ships your computer to you with required drivers already installed—no
further installation or configuration is needed.
NOTICE: Your Drivers and Utilities media may contain drivers for operating systems
that are not on your computer. Ensure that you are installing software appropriate
for your operating system.
Many drivers, such as the keyboard driver, come with your Microsoft
Windows operating system. You may need to install drivers if you:
• Upgrade your operating system.
• Reinstall your operating system.
• Connect or install a new device.
Identifying Drivers
If you experience a problem with any device, identify whether the driver is the
source of your problem and, if necessary, update the driver.
Troubleshooting 137
Windows XP:
1 Click Start→ Control Panel.
2 Under Pick a Category, click Performance and Maintenance, and click
System.
3 In the System Properties window, click the Hardware tab, and click Device
Manager.
Windows Vista:
1 Click the Windows Vista Start button and right-click Computer.
2 Click Properties→ Device Manager.
administrator to continue.
Scroll down the list to see if any device has an exclamation point (a yellow
circle with a [!]) on the device icon.
If an exclamation point is next to the device name, you may need to reinstall
the driver or install a new driver (see "Reinstalling Drivers and Utilities" on
page 138).
Reinstalling Drivers and Utilities

NOTICE: The Dell Support website at support.dell.com and your Drivers and
Utilities media provide approved drivers for Dell computers. If you install drivers
obtained from other sources, your computer might not work correctly.
Using Windows Device Driver Rollback

If a problem occurs on your computer after you install or update a driver, use
Windows Device Driver Rollback to replace the driver with the previously
installed version.
Windows XP:
1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager.
2 Right-click the device for which the new driver was installed and click
Properties.
3 Click the Drivers tab→ Roll Back Driver.
138 Troubleshooting
Windows Vista:
1 Click the Windows Vista start button , and right-click Computer.
administrator to enter the Device Manager.
3 Right-click the device for which the new driver was installed and click
Properties.
4 Click the Drivers tab→Roll Back Driver.
If Device Driver Rollback does not resolve the problem, use System Restore
(see "Restoring your Microsoft Windows Operating System" on page 142) to
return your computer to the operating state that existed before you installed
the new driver.
Using the Drivers and Utilities Media

If using Device Driver Rollback or System Restore (see "Restoring your
Microsoft Windows Operating System" on page 142) does not resolve the
problem, reinstall the driver from your Drivers and Utilities media.
1 With the Windows desktop displayed, insert your Drivers and Utilities
media.
If this is your first time to use your Drivers and Utilities media, continue
to step 2. If not, proceed to step 5.
2 When the Drivers and Utilities installation program starts, follow the
prompts on the screen.
NOTE: In most cases, the Drivers and Utilities program starts running
automatically. If it does not, start Windows Explorer, click your media drive
directory to display the media contents, and then double-click the autorcd.exe
file.
3 When the InstallShield Wizard Complete window appears, remove the
Drivers and Utilities disc and click Finish to restart the computer.
4 When you see the Windows desktop, reinsert the Drivers and Utilities
disc.
Troubleshooting 139
5 At the Welcome Dell System Owner screen, click Next.
NOTE: The Drivers and Utilities program displays drivers only for hardware
that came installed in your computer. If you installed additional hardware, the
drivers for the new hardware might not be displayed. If those drivers are not
displayed, exit the Drivers and Utilities program. For drivers information, see
the documentation that came with the device.
A message stating that the Drivers and Utilities program is detecting
hardware in your computer appears.
The drivers that are used by your computer are automatically displayed in
the My Drivers—The ResourceCD has identified these components in
your system window.
6 Click the driver that you want to reinstall and follow the instructions on
the screen.
If a particular driver is not listed, then that driver is not required by your
operating system.
Manually Reinstalling Drivers

NOTE: If your computer has a Consumer IR port and you are reinstalling a
Consumer IR driver, you must first enable the Consumer IR port in the system setup
program (see "Using the System Setup Program" on page 205) before continuing
with the driver installation (see "Reinstalling Drivers and Utilities" on page 138). For
information about components installed on your computer, see "Determining Your
Computer’s Configuration" on page 21.
After extracting the driver files to your hard drive, as described in the previous
section:
Windows XP:
1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager.
2 Double-click the type of device for which you are installing the driver (for
example, Audio or Video).
3 Double-click the name of the device for which you are installing the driver.
4 Click the Driver tab→ Update Driver.
5 Click Install from a list or specific location (Advanced)→ Next.
6 Click Browse and browse to the location to which you previously copied
the driver files.
140 Troubleshooting
7 When the name of the appropriate driver appears, click Next.
8 Click Finish and restart your computer.
Windows Vista:
1 Click the Windows Vista start button , and right-click Computer.
administrator to enter the Device Manager.
3 Double-click the type of device for which you are installing the driver (for
example, Audio or Video).
4 Double-click the name of the device for which you are installing the driver.
5 Click the Driver tab→ Update Driver→ Browse my computer for driver
software.
6 Click Browse and browse to the location to which you previously copied
the driver files.
7 When the name of the appropriate driver appears, click the name of the
driver→ OK→ Next.
8 Click Finish and restart your computer.
Troubleshooting Software and Hardware

Problems
If a device is either not detected during the operating system setup or is
detected but incorrectly configured, you can use the Hardware
Troubleshooter to resolve the incompatibility.
NOTE: Windows Vista® is a new operating system, so drivers or applications that
support certain devices may not yet be available. Check with your hardware
manufacturer for information on Windows Vista support for your device.
To start the Hardware Troubleshooter:
Windows XP:
1 Click Start→ Help and Support.
2 Type hardware troubleshooter in the search field and press
<Enter> to start the search.
Troubleshooting 141
3 In the Fix a Problem section, click Hardware Troubleshooter.
4 In the Hardware Troubleshooter list, select the option that best describes
the problem and click Next to follow the remaining troubleshooting steps.
Windows Vista:
1 Click the Windows Vista Start button and click Help and Support.
2 In the Find an answer section, click Troubleshooting.
or
Type hardware troubleshooter in the search field, and then press
<Enter>.
3 In the search results, select the option that best describes the problem and
follow the remaining troubleshooting steps.
NOTE: If you do not find the answer in the items categorized in
Troubleshooting, you can get online help by typing your question in the Search
Help field at the top of the window.
Restoring your Microsoft Windows Operating

System
Restoring Windows Vista®
You can restore your Windows Vista operating system in the following ways:
• Windows Vista includes the Backup and Restore Center to create backups
of important files on your computer or to back up the entire hard drive.
You can then restore your operating system or files if needed.
• Microsoft Windows System Restore returns your hard drive to an earlier
operating state without affecting data files. Use System Restore as the first
solution for restoring your operating system and preserving data files. For
instructions, see "Using Microsoft Windows System Restore" on page 148.
• Dell Factory Image Restore restores your hard drive to the operating state
it was in when you purchased the computer. Dell Factory Image Restore
permanently deletes all data on the hard drive and removes any
142 Troubleshooting
applications installed after you received the computer. Use Factory Image
Restore only if System Restore did not resolve your operating system
problem.
• If you received an Operating System disc with your computer, you can use
it to restore your operating system. However, using the Operating System
disc also deletes all data on the hard drive. Use the disc only if System
Restore did not resolve your operating system problem.
Using Windows Vista System Restore

The Windows Vista operating system provides System Restore to allow you to
return your computer to an earlier operating state (without affecting data
files) if changes to the hardware, software, or other system settings have left
the computer in an undesirable operating state. See the Windows Help and
Support Center for information on using System Restore.
To access the Windows Help and Support Center, click the Windows Vista
Start button → Help and Support.
NOTICE: Make regular backups of your data files. System Restore does not
monitor your data files or recover them.
NOTE: The procedures in this document were written for the Windows default
view, so they may not apply if you set your Dell computer to the Windows Classic
view.
Creating a Restore Point

You can either automatically or manually create a restore point from the
Windows Vista Back Up and Restore Center. To access the Windows Vista
Backup and Restore Center:
• Click the Windows Vista Start button → Welcome Center. In the Get
started with Windows section, click Show all 14 items…→ Back Up and
Restore Center.
OR
• Click the Windows Vista Start button → All Programs→
Maintenance→ Back Up and Restore Center. Under Tasks, click Create a
restore point or change settings.
Troubleshooting 143
For more information:
1 Click the Windows Vista Start button → Help and Support.
2 Type System Restore in the search field and press <Enter>.
Restoring the Computer to an Earlier Operating State

If problems occur after you install a device driver, use Device Driver Rollback
(see "Using Windows Device Driver Rollback" on page 138) to resolve the
problem. If Device Driver Rollback does not resolve the problem, then use
System Restore.
NOTICE: Before you restore the computer to an earlier operating state, save and
close all open files and exit any open programs. Do not alter, open, or delete any
files or programs until the system restoration is complete.
1 Click the Windows Vista Start button → Control Panel→ System and
Maintenance→ Back Up and Restore Center.
2 In the Tasks list, click Repair Windows using System Restore.
3 Click Continue in the User Account Control (UAC) dialog box asking for
permission to run the application.
4 Click Next in the System Restore window to view the most recent restore
points in chronological order.
5 Select the Show restore points older than 5 days check box to view the
complete list of restore points.
6 Select a restore point. Try to restore from the most recent restore point. If
this restore point fails to correct the problem, try the next oldest restore
point until the issue is resolved. Any software installed after the selected
restore point will need to be reinstalled.
7 Click Next→ Finish.
8 When prompted, click Yes.
9 After System Restore finishes collecting data, the computer restarts.
10 After the computer restarts, click OK.
To change the restore point, you can either repeat the steps using a different
restore point, or you can undo the restoration.
If you encounter any error messages during the restore process, follow the
prompts on the screen to correct the error.
144 Troubleshooting
Undoing the Last System Restore
NOTICE: Before you undo the last system restore, save and close all open files and
exit any open programs. Do not alter, open, or delete any files or programs until the
system restoration is complete.
1 Click the Windows Vista Start button → Help and Support.
2 Type System Restore in the search field and press <Enter>.
3 Click Undo my last restoration, and then click Next.
Restoring the Computer to the Default Factory Configuration

The Dell Factory Image Restore option allows you to restore your hard drive
back to its original factory configuration as when you first purchased it from
Dell. This option appears on Dell computers that were originally pre-installed
with the Windows Vista operating system and does not include computers
purchased through the Express Upgrade promotion or computers that were
upgraded to Windows Vista from a previous version of the Windows
operating systems.
NOTICE: When you restore the computer to the default factory configuration, all
data on the hard drive is deleted. Before performing this procedure, back up
personal files. If you do not back up personal files, the data is lost.
1 Restart the computer. To do this, click the Windows Vista Start button
→ → Restart.
2 As the computer restarts, press <F8> until the Advanced Boot Options
menu appears on the screen.
NOTE: You must press the <F8> key before the Windows logo appears on the
screen. If you press <F8> after the Windows logo appears on the screen, the
Advanced Boot Options menu will not appear on the screen. If you do not see the
Advanced Boot Options menu, restart the computer, and then repeat this step until
you see the menu on the screen.
3 Press <Down Arrow> to select Repair Your Computer on the Advanced
Boot Options menu, and then press <Enter>.
4 Specify the language settings that you want, and then click Next.
5 Log in as a user who has administrative credentials, and then click OK.
6 Click Dell Factory Image Restore.
7 In the Dell Factory Image Restore window, click Next.
Troubleshooting 145
8 Select the Yes, reformat hard drive and restore system software to factory
condition check box.
9 Click Next. The computer is restored to the default factory configuration.
10 When the restore operation is completed, click Finish to restart the
computer.
Using the Operating System Media
Before You Begin

If you are considering reinstalling the Windows operating system to correct a
problem with a newly installed driver, first try using Windows Device Driver
Rollback (see "Using Windows Device Driver Rollback" on page 138). If
Device Driver Rollback does not resolve the problem, then use System
Restore to return your operating system to the operating state it was in before
you installed the new device driver (see "Using Microsoft Windows System
Restore" on page 148).
NOTICE: Before performing the installation, back up all data files on your primary
hard drive. For conventional hard drive configurations, the primary hard drive is the
first drive detected by the computer.
To reinstall Windows, you need the following items:
• Dell Operating System media
• Dell Drivers and Utilities media
NOTE: Your Drivers and Utilities media contains drivers that were installed during
assembly of the computer. Use your Drivers and Utilities media to load any required
drivers, including the drivers required if your computer has a RAID controller.
Reinstalling Windows Vista

The reinstallation process can take 1 to 2 hours to complete. After you
reinstall the operating system, you must also reinstall the device drivers, virus
protection program, and other software.
NOTICE: The Operating System media provides options for reinstalling Windows.
The options can overwrite files and possibly affect programs that are installed on
your hard drive. Therefore, do not reinstall Windows unless a Dell technical support
representative instructs you to do so.
146 Troubleshooting
1 Save and close any open files and exit any open programs.
2 Insert the Operating System media.
3 Click Exit if the Install Windows message appears.
4 Restart the computer.
to wait until you see the Microsoft Windows desktop, then shut down your
5 When the boot device list appears, highlight CD/DVD/CD-RW Drive,
and then press <Enter>.
6 Press any key to Boot from CD-ROM.
7 Follow the instructions on the screen to complete the installation.
drive. You need the installation software to reinstall Dell MediaDirect. See
"Contacting Dell" on page 195.
Restoring Windows XP
System Restore returns your computer to an earlier operating state without
affecting data files. Use System Restore as the first solution for restoring your
operating system and preserving data files.
• Dell PC Restore by Symantec returns your hard drive to the operating state
it was in when you purchased the computer. It permanently deletes all data
on the hard drive and removes any programs installed after you received
the computer. Use Dell PC Restore only if System Restore did not resolve
your operating system problem.
• If you received an Operating System disc with your computer, you can use
it to restore your operating system. However, using the Operating System
disc also deletes all data on the hard drive. Use the disc only if System
Restore did not resolve your operating system problem.
Troubleshooting 147
Using Microsoft Windows System Restore
The Windows operating system provides System Restore to allow you to
return your computer to an earlier operating state (without affecting data
files) if changes to the hardware, software, or other system settings have left
the computer in an undesirable operating state. See the Windows Help and
Support Center for information on using System Restore.
NOTICE: Make regular backups of your data files. System Restore does not
monitor your data files or recover them.
NOTE: The procedures in this document were written for the Windows default
view, so they may not apply if you set your Dell computer to the Windows Classic
view.
Starting System Restore

NOTICE: Before you restore the computer to an earlier operating state, save and
close any open files and exit any open programs. Do not alter, open, or delete any
files or programs until the system restoration is complete.
1 Click Start→ All Programs→ Accessories→System Tools→ System
Restore.
2 Click either Restore my computer to an earlier time or Create a restore
point.
3 Click Next and follow the remaining prompts on the screen.
In the event that System Restore did not resolve the issue, you may undo the
last system restore.
Undoing the Last System Restore

NOTICE: Before you undo the last system restore, save and close all open files and
exit any open programs. Do not alter, open, or delete any files or programs until the
system restoration is complete.
1 Click Start→ All Programs→ Accessories→ System Tools→ System
Restore.
2 Click Undo my last restoration and click Next.
148 Troubleshooting
Enabling System Restore
NOTE: If you reinstall Windows XP with less than 200 MB of free hard-disk space
available, System Restore is automatically disabled.
To see if System Restore is enabled:
1 Click Start→ Control Panel→ Performance and Maintenance→ System.
2 Click the System Restore tab and ensure that Turn off System Restore is
unchecked.
Using Dell™ PC Restore

NOTICE: Using Dell PC Restore permanently deletes all data on the hard drive and
removes any programs or drivers installed after you received your computer. If
possible, back up the data before using these options. Use PC Restore only if
System Restore did not resolve your operating system problem.
NOTE: Dell PC Restore by Symantec may not be available in certain countries or on
certain computers.
Use Dell PC Restore only as the last method to restore your operating system.
These options restore your hard drive to the operating state it was in when
you purchased the computer. Any programs or files added since you received
your computer—including data files—are permanently deleted from the hard
drive. Data files include documents, spreadsheets, e-mail messages, digital
photos, music files, and so on. If possible, back up all data before using PC
Restore.
To use PC Restore:
During the boot process, a blue bar with www.dell.com appears at the top
of the screen.
2 Immediately upon seeing the blue bar, press <Ctrl><F11>.
If you do not press <Ctrl><F11> in time, let the computer finish
booting (starting), and then restart the computer again.
NOTICE: If you do not want to proceed with PC Restore, click Reboot.
3 Click Restore and click Confirm.
The restore process takes approximately 6 to 10 minutes to complete.
Troubleshooting 149
4 When prompted, click Finish to reboot the computer.
NOTE: Do not manually shut down the computer. Click Finish and let the computer
completely reboot.
5 When prompted, click Yes.
The computer restarts. Because the computer is restored to its original
operating state, the screens that appear, such as the End User License
Agreement, are the same ones that appeared the first time the computer
was turned on.
6 Click Next.
The System Restore screen appears and the computer restarts.
7 After the computer restarts, click OK.
To remove PC Restore from the hard drive:
NOTICE: Removing Dell PC Restore from the hard drive permanently deletes the PC
Restore utility from your computer. After you have removed Dell PC Restore, you will
not be able to use it to restore your computer operating system.
Dell PC Restore enables you to restore your hard drive to the operating state
it was in when you purchased your computer. It is recommended that you do
not remove PC Restore from your computer, even to gain additional hard-
drive space. If you remove PC Restore from the hard drive, you cannot ever
recall it, and you will never be able to use PC Restore to return your computer
operating system to its original state.
1 Log on to the computer as a local administrator.
2 In Microsoft Windows Explorer, go to c:\dell\utilities\DSR.
3 Double-click the filename DSRIRRemv2.exe.
NOTE: If you do not log on as a local administrator, a message appears
stating that you that you must log on as administrator. Click Quit, and then log
on as a local administrator.
NOTE: If the partition for PC Restore does not exist on your computer hard
drive, a message appears stating that the partition was not found. Click Quit;
because there is no partition to delete.
4 Click OK to remove the PC Restore partition on the hard drive.
150 Troubleshooting
5 Click Yes when a confirmation message appears.
The PC Restore partition is deleted and the newly available disk space is
added to the free space allocation on the hard drive.
6 Right-click Local Disk (C) in Windows Explorer, click Properties, and
verify that the additional disk space is available as indicated by the
increased value for Free Space.
7 Click Finish to close the PC Restore Removal window and restart the
computer.
Using the Operating System Media
Before You Begin

If you are considering reinstalling the Windows operating system to correct a
problem with a newly installed driver, first try using Windows Device Driver
Rollback (see "Using Windows Device Driver Rollback" on page 138). If
Device Driver Rollback does not resolve the problem, then use System
Restore to return your operating system to the operating state it was in before
you installed the new device driver (see "Using Microsoft Windows System
Restore" on page 148).
NOTICE: Before performing the installation, back up all data files on your primary
hard drive. For conventional hard drive configurations, the primary hard drive is the
first drive detected by the computer.
To reinstall Windows, you need the following items:
• Dell Operating System media
• Dell Drivers and Utilities media
NOTE: Your Drivers and Utilities media contains drivers that were installed during
assembly of the computer. Use your Drivers and Utilities media to load any required
drivers, including the drivers required if your computer has a RAID controller.
Reinstalling Windows XP
The reinstallation process can take 1 to 2 hours to complete. After you
reinstall the operating system, you must also reinstall the device drivers, virus
protection program, and other software.
Troubleshooting 151
NOTICE: The Operating System media provides options for reinstalling Windows.
The options can overwrite files and possibly affect programs that are installed on
your hard drive. Therefore, do not reinstall Windows unless a Dell technical support
representative instructs you to do so.
2 Insert the Operating System media.
3 Click Exit if the Install Windows message appears.
4 Restart the computer.
to wait until you see the Microsoft Windows desktop, then shut down your
5 When the boot device list appears, highlight CD/DVD/CD-RW Drive,
and then press <Enter>.
6 Press any key to Boot from CD-ROM.
7 Follow the instructions on the screen to complete the installation.
drive. You need the installation software to reinstall Dell MediaDirect. See
"Contacting Dell" on page 195.
152 Troubleshooting
Adding and Replacing Parts
Before You Begin
This chapter provides procedures for removing and installing the components
in your computer. Unless otherwise noted, each procedure assumes that the
following conditions exist:
• You have performed the steps in "Turning Off Your Computer" on page 153
and "Before Working Inside Your Computer" on page 154.
• You have read the safety information in your Dell Product Information
Guide.
• A component can be replaced—or if purchased separately—installed by
performing the removal procedure in reverse order.
Recommended Tools
The procedures in this document may require the following tools:
• Small flat-blade screwdriver
• Phillips screwdriver
• Small plastic scribe
• Flash BIOS update (see the Dell Support website at support.dell.com)
Turning Off Your Computer

NOTICE: To avoid losing data, save and close any open files and exit any open
programs before you turn off your computer.
2 Click Start , click the arrow , and then click Shut Down.
The computer turns off after the operating system shutdown process
finishes.
Adding and Replacing Parts 153

3 Ensure that the computer and any attached devices are turned off. If your
computer and attached devices did not automatically turn off when you
shut down your operating system, press and hold the power button for at
least 8 to 10 seconds until the computer turns off.
Before Working Inside Your Computer

Use the following safety guidelines to help protect your computer from
potential damage and to help ensure your own personal safety.
CAUTION: Handle components and cards with care. Do not touch the components
or contacts on a card. Hold a card by its edges or by its metal mounting bracket.
Hold a component such as a processor by its edges, not by its pins.
NOTICE: Only a certified service technician should perform repairs on your
computer. Damage due to servicing that is not authorized by Dell is not covered by
your warranty.
NOTICE: When you disconnect a cable, pull on its connector or on its strain-relief
loop, not on the cable itself. Some cables have a connector with locking tabs; if you
are disconnecting this type of cable, press in on the locking tabs before you
disconnect the cable. As you pull connectors apart, keep them evenly aligned to
avoid bending any connector pins. Also, before you connect a cable, ensure that
both connectors are correctly oriented and aligned.
NOTICE: To avoid electrostatic discharge, ground yourself by using a wrist
grounding strap or by periodically touching an unpainted metal surface (such as a
connector on the back of the computer).
NOTICE: To help prevent damage to the computer, perform the following steps
before you begin working inside the computer.
1 Ensure that the work surface is flat and clean to prevent the computer
cover from being scratched.
2 Turn off your computer (see "Turning Off Your Computer" on page 153).
NOTICE: To disconnect a network cable, first unplug the cable from your computer,
and then unplug it from the network wall connector.
3 Disconnect any telephone or network cables from the computer.
4 Disconnect your computer and all attached devices from their electrical
outlets.
154 Adding and Replacing Parts

NOTICE: To help prevent damage to the system board, you must remove the battery
from the battery bay before you service the computer.
NOTICE: To avoid damage to the computer, use only the battery designed for this
particular Dell computer. Do not use batteries designed for other Dell computers.
6 Slide and click the battery release latches.
7 Slide the battery out of the battery bay.
1 2
1 battery 2 battery release latches (2)
8 Turn the computer top-side up, open the display, and press the power
button to ground the system board.
9 Remove any installed cards from the ExpressCard slot (see "Removing an
ExpressCard or Blank" on page 87) and the 8-in-1 memory card reader (see
"Removing a Memory Card or Blank" on page 90).
Hard Drive
Depending on the configuration you ordered, your computer may have two
hard drives: a primary hard drive and an optional secondary hard drive.
CAUTION: If you remove the hard drive from the computer when the drive is hot,
do not touch the metal housing of the hard drive.

NOTICE: To prevent data loss, turn off your computer (see "Turning Off Your
Computer" on page 153) before removing the hard drive. Do not remove the hard
drive while the computer is on or in Sleep state.
NOTICE: Hard drives are extremely fragile. Exercise care when handling the hard
drive.
NOTE: Dell does not guarantee compatibility or provide support for hard drives
from sources other than Dell.
NOTE: If you are installing a hard drive from a source other than Dell, you need to
install an operating system, drivers, and utilities on the new hard drive (see
"Restoring your Microsoft Windows Operating System" on page 142 and
"Reinstalling Drivers and Utilities" on page 138).
Removing the Hard Drive

1 Follow the procedures in "Before You Begin" on page 153.
3 Loosen the two captive screws and remove the hard-drive bay cover.
1 2
1 captive screws (2) 2 hard-drive bay cover

NOTICE: When the hard drive is not in the computer, store it in protective antistatic
packaging (see "Protecting Against Electrostatic Discharge" in the Product
Information Guide).
4 Using the pull-tab on the hard drive, pull the hard drive out of the hard
drive bay.
4
2
3
1 secondary hard-drive bay 2 hard drive screws (3)

3 primary hard drive 4 pull-tab
Replacing the Hard Drive

1 Remove the new drive from its packaging.
Save the original packaging for storing or shipping the hard drive.
NOTICE: Use firm and even pressure to slide the drive into place. If you use
excessive force, you may damage the connector.
NOTICE: If you are installing only one hard drive, ensure you install the new drive
in the primary hard drive bay.
NOTE: The secondary hard drive is optional.
2 Place the hard drive in the bay and press down to fully seat it.

3 Replace and tighten the screws on the hard drive.
4 Replace the hard drive cover and tighten the captive screws.
5 Install the operating system for your computer, as needed (see "Restoring
your Microsoft Windows Operating System" on page 142).
6 Install the drivers and utilities for your computer, as needed (see
"Reinstalling Drivers and Utilities" on page 138).
Returning a Hard Drive to Dell

Return your old hard drive to Dell in its original, or comparable, foam
packaging. Otherwise, the hard drive may be damaged in transit.
1 foam packaging 2 hard drive
Optical Drive
Removing the Optical Drive


3 Remove the locking screw from the optical drive.
4 Using a plastic scribe, push the notch to release the optical drive from the
bay.
3 2
1 optical drive 2 notch

3 device security screw
Hinge Cover
from the battery bay before you begin working inside the computer.

Removing the Hinge Cover
2 Open the display as far as it will open.
NOTICE: To avoid damage to the hinge cover, do not lift the cover on both sides
simultaneously.
3 Insert a plastic scribe into the indent to lift the hinge cover on the right
side.
4 Ease the hinge cover up, moving from right to left, and remove it.
1 hinge cover 2 scribe
Replacing the Hinge Cover

1 Insert the left edge of the hinge cover.
2 Press from left to right until the cover snaps into place.

Keyboard
For more information about the keyboard, see "Using the Keyboard and
Touch Pad" on page 47.
Removing the Keyboard

2 Remove the hinge cover (see "Hinge Cover" on page 159).
3 Remove the four screws at the top of the keyboard.
NOTICE: The keycaps on the keyboard are fragile, easily dislodged, and time-
consuming to replace. Be careful when removing and handling the keyboard.
4 Slide the keyboard toward the back of the computer to disengage the
notch on the keyboard from the tab on the base of the computer.
5 Lift and remove the keyboard.

3
2
1 4
1 keyboard 2 keyboard screws (4)

3 notch on keyboard 4 tab on computer base
Replacing the Keyboard

1 Hook the tabs and the keyboard connector along the front edge of the
keyboard into the palm rest, and place the notch on the top of the
keyboard on the tab on the base of the computer.
2 Keeping the keyboard flat against the computer base, slide the tabs on the
bottom of the keyboard under the palm rest, and ensure the tab on the
computer base slides into the notch on the top of the keyboard.

3
2
4
1
1 tabs (7) 2 keyboard connector

3 notch on keyboard 4 tab on computer base
5 palm rest
3 Replace the four screws at the top of the keyboard.
Memory
You can increase your computer memory by installing memory modules on
the system board. See "Specifications" on page 197 for information on the
memory supported by your computer. Install only memory modules that are
intended for your computer.
NOTE: Memory modules purchased from Dell are covered under your computer
warranty.

Your computer has two user-accessible SODIMM sockets, one accessed from
beneath the keyboard (DIMM A), and the other accessed from the bottom of
the computer (DIMM B).
NOTICE: If your computer has only one memory module, install the memory module
in the connector labeled “DIMMA.”
NOTICE: If you need to install memory modules in two connectors, install a
memory module in the connector labeled “DIMMA” before you install a module in
the connector labeled “DIMMB.”
Removing the DIMM A Memory Module

The DIMM A memory module is located under the keyboard.
3 Remove the keyboard (see "Keyboard" on page 161).
NOTICE: To prevent damage to the memory module connector, do not use tools to
spread the memory-module securing clips.
4 Use your fingertips to carefully spread apart the securing clips on each end
of the memory module connector until the module pops up.
5 Remove the memory module from the connector.

1
1 memory module (DIMM A) 2 memory-module securing clips (2)
Replacing the DIMM A Memory Module

1 Align the notch in the module edge connector with the tab in the
connector slot.
2 Slide the memory module firmly into the slot at a 45-degree angle, and
rotate the module down until it clicks into place. If you do not feel the
click, remove the module and reinstall it.
NOTE: If the memory module is not installed properly, the computer may not boot.
No error message indicates this failure.

1
2
1 tab 2 notch
3 Replace the keyboard and hinge cover.

4 Insert the battery into the battery bay, or connect the AC adapter to your
computer and an electrical outlet.
As the computer boots, it detects the additional memory and automatically
updates the system configuration information.
To confirm the amount of memory installed in the computer, click Start
→ Help and Support→ Dell System Information.
Removing the DIMM B Memory Module

The DIMM B memory module is located under the memory module/coin-cell
battery cover on the bottom of the computer.
2 Turn the computer upside-down, loosen the captive screw on the memory
module/coin-cell battery cover (see "Bottom View" on page 33), and
remove the cover.

1
1 memory module/coin-cell battery 2 captive screw

cover
NOTICE: To prevent damage to the memory module connector, do not use tools to
spread the memory-module securing clips.
3 Use your fingertips to carefully spread apart the memory-module securing
clips on each end of the memory module connector until the module
pops up.
4 Remove the memory module from the connector.

1 2
1 securing clips (2) 2 memory module
Replacing the DIMM B Memory Module

1 Align the notch in the module edge connector with the tab in the
connector slot.
2 Slide the memory module firmly into the slot at a 45-degree angle, and
rotate the module down until it clicks into place. If you do not feel the
click, remove the module and reinstall it.
NOTE: If the memory module is not installed properly, the computer may not boot.
No error message indicates this failure.

1
2
1 tab 2 notch
NOTICE: If the memory module/coin-cell battery cover is difficult to close, remove

the memory module and reinstall it. Forcing the cover to close may damage your
computer.
3 Replace the memory module/coin-cell battery cover.
4 Insert the battery into the battery bay, or connect the AC adapter to your
computer and an electrical outlet.
As the computer boots, it detects the additional memory and automatically
updates the system configuration information.
To confirm the amount of memory installed in the computer, click Start
→ Help and Support→ Dell System Information.
Subscriber Identity Module

Subscriber Identity Modules (SIM) identify users uniquely through an
International Mobile Subscriber Identity.

NOTE: Only GSM (HSDPA) type cards need a SIM. EVDO cards do not use a SIM.
2 In the battery bay, slide the SIM into the SIM compartment with the cut-
off corner of the SIM facing away from the compartment.
1 battery bay 2 SIM
Wireless Mini-Cards

If you ordered a wireless Mini-Card with your computer, the card is already
installed. Your computer supports three types of wireless Mini-Cards:
• Wireless Local Area Network (WLAN)
• Mobile Broadband or Wireless Wide Area Network (WWAN)
• Wireless Personal Area Network (WPAN)
Removing a WLAN Card

3 Loosen the captive screws on the Mini-Card cover and remove the cover.
1 captive screws (2) 2 Mini-Card cover

4 Disconnect the antenna cables from the WLAN card.
2
1
1 antenna cable connectors (2) 2 WLAN card
5 Release the WLAN card by pushing the metal securing tabs toward the
back of the computer until the card pops up slightly.
6 Lift the WLAN card out of its system board connector.

2
1 metal securing tabs (2) 2 WLAN card

3 mylar sleeve
Replacing a WLAN Card

NOTICE: The connectors are keyed to ensure correct insertion. If you feel
resistance, check the connectors on the card and on the system board, and realign
the card.
NOTICE: To avoid damage to the WLAN card, never place cables under the card.
1 Insert the WLAN card connector at a 45-degree angle into the system
board connector labeled "WLAN."
2 Press the other end of the WLAN card down into the securing tabs until
the card clicks into place.

3 Connect the appropriate antenna cables to the WLAN card that you are
installing:
• If the WLAN card has two triangles on the label (white and black),
connect the white antenna cable to the connector labeled "main"
(white triangle), and connect the black antenna cable to the connector
labeled "aux" (black triangle).
• If the WLAN card has three triangles on the label (white, black, and
gray), connect the white antenna cable to the white triangle, connect
the black antenna cable to the black triangle, and connect the gray
antenna cable to the gray triangle.
4 Secure unused antenna cables in the protective mylar sleeve.
5 Replace the Mini-Card cover and tighten the captive screws.
Removing a Mobile Broadband or WWAN Card

NOTE: WWAN is also available on an ExpressCard (see "Using ExpressCards" on
page 85).

2

4 Disconnect the two antenna cables from the WWAN card.
1 antenna cable connectors (2) 2 WWAN card
5 Release the WWAN card by pushing the metal securing tabs toward the
6 Lift the WWAN card out of its system board connector.

2
1 metal securing tabs (2) 2 WWAN card

3 mylar sleeve
Replacing a Mobile Broadband or WWAN Card

the card.
NOTICE: To avoid damage to the WWAN card, never place cables under the card.
1 Insert the WWAN card connector at a 45-degree angle into the system
board connector labeled "WWAN."
2 Press the other end of the WWAN card down into the securing tabs until

3 Connect the black antenna cable with a gray stripe to the connector
labeled "aux" (black triangle) and connect the white antenna cable with a
gray stripe to the connector labeled "main" (white triangle).
5 Replace the cover and tighten the captive screws.
Removing a WPAN Card

4 Disconnect the blue antenna cable from the WPAN card.

5 Release the WPAN card by pushing the metal securing tabs toward the
6 Lift the WPAN card out of its system board connector.

Replacing a WPAN Card
the card.
NOTICE: To avoid damage to the WPAN card, never place cables under the card.
1 Insert the WPAN card connector at a 45-degree angle into the system
board connector labeled "WPAN."
2 Press the other end of the WPAN card down into the securing tabs until
3 Connect the blue antenna cable to the WPAN card.
5 Replace the Mini-Card cover and tighten the captive screws.
Flash Cache Module

The Flash Cache Module (FCM) is an internal flash drive that helps improve
the performance of your computer. If you ordered an FCM with your
computer, the card is already installed.
Removing the FCM

2 Turn the computer over and remove the cover on the Mini-Card
compartment.
3 Ground yourself by touching one of the metal connectors on the back of
the computer.
NOTE: If you leave the area, ground yourself again when you return to the
computer.
4 Release the FCM by pushing the metal securing brackets away from the
card until the card pops up slightly.
5 Remove the FCM.

2
1
1 metal securing tabs (2) 2 FCM
Replacing the FCM

NOTICE: Install the FCM in the WWAN or WPAN slot. Do not install an FCM in the
WLAN card slot. Doing so may cause damage to your computer.
1 Insert the FCM connector at a 45-degree angle into the system board
connector labeled "FCM."
2 Press the other end of the FCM down into the securing tabs until the card
clicks into place.

Internal Card With Bluetooth® Wireless
Technology
If you ordered an internal card with Bluetooth wireless technology with your
computer, it is already installed.
Removing the Card

3 Disconnect the cable on the card.
4 Grasp the connector end of the card and slide it out from under the
securing tabs.

1
3
2
1 securing tabs (2) 2 cable

3 card
Coin-Cell Battery
Removing the Coin-Cell Battery

3 Loosen the captive screw on the memory module/coin-cell battery cover
(see "Bottom View" on page 33), and remove the cover.

4 Disconnect the coin-cell battery cable from the system board.
1 2 3
1 coin-cell battery 2 mylar sleeve

3 battery cable connector
5 Slide the battery out of the mylar sleeve.
Replacing the Coin-Cell Battery

1 Connect the coin-cell battery cable to the system board.
2 Slide the coin-cell battery into the mylar sleeve.
3 Replace the cover and tighten the captive screw.

Dell™ QuickSet Features
NOTE: This feature may not be available on your computer.
Dell QuickSet provides you with easy access to configure or view the
following types of settings:
• Network connectivity
• Power management
• Display
• System information
Depending on what you want to do in Dell QuickSet, you can start it by
either clicking, double-clicking, or right-clicking the QuickSet icon in the
Microsoft® Windows® notification area. The notification area is located in
the lower-right corner of your screen.
For more information about QuickSet, right-click the QuickSet icon and
select Help.
Dell™ QuickSet Features 185

186 Dell™ QuickSet Features
Traveling With Your Computer
Identifying Your Computer
• Attach a name tag or business card to the computer.
• Write down your Service Tag and store it in a safe place away from the
computer or carrying case. Use the Service Tag if you need to report a loss
or theft to law enforcement officials and to Dell.
• Create a file on the Microsoft® Windows® desktop called if_found. Place
information such as your name, address, and phone number in this file.
• Contact your credit card company and ask if it offers coded identification
tags.
Packing the Computer

• Remove any external devices attached to the computer and store them in a
safe place.
• Fully charge the main battery and any spare batteries that you plan to carry
with you.
• Shut down the computer.
• Disconnect the AC adapter.
NOTICE: When the display is closed, extraneous items on the keyboard or palm
rest could damage the display.
• Remove any extraneous items, such as paper clips, pens, and paper, from
the keyboard and palm rest and close the display.
• Use the optional Dell carrying case to pack the computer and its
accessories together safely.
• Avoid packing the computer with items such as shaving cream, colognes,
perfumes, or food.
NOTICE: If the computer has been exposed to extreme temperatures, allow it to
acclimate to room temperature for 1 hour before turning it on.
Traveling With Your Computer 187

• Protect the computer, the batteries, and the hard drive from hazards such
as extreme temperatures and overexposure to sunlight, dirt, dust, or
liquids.
• Pack the computer so that it does not slide around in the trunk of your car
or in an overhead storage compartment.
Travel Tips
NOTICE: Do not move the computer while using the optical drive to prevent loss of
data.
NOTICE: Do not check the computer as baggage.
• Consider disabling wireless activity on your computer to maximize battery
operating time. To disable wireless activity, use the wireless switch (see
"wireless switch" on page 27).
• Consider changing your power management options to maximize battery
operating time (see "Configuring Power Management Settings" on
page 54).
• If you are traveling internationally, carry proof of ownership—or of your
right to use the computer if it is company-owned—to speed your passage
through customs. Investigate the customs regulations of the countries you
plan to visit, and consider acquiring an international carnet (also known as
a merchandise passport) from your government.
• Find out what type of electrical outlets are used in the countries you will
visit, and have appropriate power adapters.
• Check with your credit card company for information about the kinds of
emergency travel assistance it offers to users of portable computers.
Traveling by Air
NOTICE: Do not walk the computer through a metal detector. Send the computer
through an X-ray machine or have it hand-inspected.
• Ensure that you have a charged battery available in case you are asked to
turn on the computer.
• Prior to entering the airplane, verify that using a computer is permitted.
Some airlines forbid the use of electronic devices during flight. All airlines
forbid the use of electronic devices during takeoff and landing.
188 Traveling With Your Computer

Getting Help
Obtaining Assistance
CAUTION: If you need to remove the computer cover, first disconnect the
computer power and modem cables from all electrical outlets.
If you experience a problem with your computer, you can complete the
following steps to diagnose and troubleshoot the problem:
1 See "Troubleshooting Software and Hardware Problems" on page 141 for
information and procedures that pertain to the problem your computer is
experiencing.
2 See "Dell Diagnostics" on page 105 for procedures on how to run Dell
Diagnostics.
3 Fill out the "Diagnostics Checklist" on page 194.
4 Use Dell's extensive suite of online services available at Dell Support
(support.dell.com) for help with installation and troubleshooting
procedures. See "Online Services" on page 190 for a more extensive list of
Dell Support online.
5 If the preceding steps have not resolved the problem, see "Contacting
Dell" on page 195.
NOTE: Call Dell Support from a telephone near or at the computer so that the
support staff can assist you with any necessary procedures.
NOTE: Dell's Express Service Code system may not be available in all countries.
When prompted by Dell's automated telephone system, enter your Express
Service Code to route the call directly to the proper support personnel. If you
do not have an Express Service Code, open the Dell Accessories folder,
double-click the Express Service Code icon, and follow the directions.
For instructions on using the Dell Support, see "Technical Support and
Customer Service" on page 190.
NOTE: Some of the following services are not always available in all locations
outside the continental U.S. Call your local Dell representative for information on
availability.
Getting Help 189

Technical Support and Customer Service
Dell's support service is available to answer your questions about Dell™
hardware. Our support staff uses computer-based diagnostics to provide fast,
accurate answers.
To contact Dell's support service, see "Before You Call" on page 193, and then
see "Contacting Dell" on page 195.
DellConnect
DellConnect is a simple online access tool that allows a Dell service and
support associate to access your computer through a broadband connection,
diagnose your problem and repair it all under your supervision. For more
information, go to support.dell.com and click DellConnect.
Online Services
You can learn about Dell products and services on the following websites:
www.dell.com
www.dell.com/ap (Asian/Pacific countries only)
www.dell.com/jp (Japan only)
www.euro.dell.com (Europe only)
www.dell.com/la (Latin American and Caribbean countries)
www.dell.ca (Canada only)
You can access Dell Support through the following websites and e-mail
addresses:
• Dell Support websites
support.dell.com
support.jp.dell.com (Japan only)
support.euro.dell.com (Europe only)
• Dell Support e-mail addresses
[email protected]
[email protected]
190 Getting Help

[email protected] (Latin America and Caribbean countries only)
[email protected] (Asian/Pacific countries only)
• Dell Marketing and Sales e-mail addresses
[email protected] (Asian/Pacific countries only)
[email protected] (Canada only)
• Anonymous file transfer protocol (FTP)
ftp.dell.com
Log in as user: anonymous, and use your e-mail address as your password.
AutoTech Service
Dell's automated support service—AutoTech—provides recorded answers to
the questions most frequently asked by Dell customers about their portable
and desktop computers.
When you call AutoTech, use your touch-tone telephone to select the
subjects that correspond to your questions. For the telephone number to call
for your region, see "Contacting Dell" on page 195.
Automated Order-Status Service

To check on the status of any Dell products that you have ordered, you can go
to support.dell.com, or you can call the automated order-status service. A
recording prompts you for the information needed to locate and report on
your order. For the telephone number to call for your region, see "Contacting
Dell" on page 195.
Problems With Your Order

If you have a problem with your order, such as missing parts, wrong parts, or
incorrect billing, contact Dell for customer assistance. Have your invoice or
packing slip handy when you call. For the telephone number to call for your
region, see "Contacting Dell" on page 195.
Getting Help 191

Product Information
If you need information about additional products available from Dell, or if
you would like to place an order, visit the Dell website at www.dell.com. For
the telephone number to call for your region or to speak to a sales specialist,
see "Contacting Dell" on page 195.
Returning Items for Warranty Repair or Credit

Prepare all items being returned, whether for repair or credit, as follows:
1 Call Dell to obtain a Return Material Authorization Number, and write it
clearly and prominently on the outside of the box.
For the telephone number to call for your region, see "Contacting Dell" on
page 195.
2 Include a copy of the invoice and a letter describing the reason for the
return.
3 Include a copy of the Diagnostics Checklist (see "Diagnostics Checklist"
on page 194), indicating the tests that you have run and any error
messages reported by the Dell Diagnostics (see "Dell Diagnostics" on
page 105).
4 Include any accessories that belong with the item(s) being returned
(power cables, software floppy disks, guides, and so on) if the return is for
credit.
5 Pack the equipment to be returned in the original (or equivalent) packing
materials.
You are responsible for paying shipping expenses. You are also responsible for
insuring any product returned, and you assume the risk of loss during
shipment to Dell. Collect On Delivery (C.O.D.) packages are not accepted.
Returns that are missing any of the preceding requirements will be refused at
Dell’s receiving dock and returned to you.
192 Getting Help

Before You Call
NOTE: Have your Express Service Code ready when you call. The code helps Dell’s
automated-support telephone system direct your call more efficiently. You may also
be asked for your Service Tag (located on the back or bottom of your computer).
Remember to fill out the Diagnostics Checklist (see "Diagnostics Checklist"
on page 194). If possible, turn on your computer before you call Dell for
assistance and call from a telephone at or near the computer. You may be
asked to type some commands at the keyboard, relay detailed information
during operations, or try other troubleshooting steps possible only at the
computer itself. Ensure that the computer documentation is available.
CAUTION: Before working inside your computer, follow the safety instructions in
your Product Information Guide.
Getting Help 193

Diagnostics Checklist
Name:
Date:
Address:
Phone number:
Service Tag (bar code on the back or bottom of the computer):
Express Service Code:
Return Material Authorization Number (if provided by Dell support technician):
Operating system and version:
Devices:
Expansion cards:
Are you connected to a network? Yes No
Network, version, and network adapter:
Programs and versions:
See your operating system documentation to determine the contents of the

system’s start-up files. If the computer is connected to a printer, print each file.
Otherwise, record the contents of each file before calling Dell.
Error message, beep code, or diagnostic code:
Description of problem and troubleshooting procedures you performed:
194 Getting Help

Contacting Dell
NOTE: If you do not have an active Internet connection, you can find contact
information on your purchase invoice, packing slip, bill, or Dell product catalog.
Dell provides several online and telephone-based support and service options.
Availability varies by country and product, and some services may not be
available in your area. To contact Dell for sales, technical support, or
customer service issues:
1 Visit support.dell.com.
2 Verify your country or region in the Choose A Country/Region drop-down
menu at the bottom of the page.
3 Click Contact Us on the left side of the page.
4 Select the appropriate service or support link based on your need.
5 Choose the method of contacting Dell that is convenient for you.
Getting Help 195

196 Getting Help
Specifications
NOTE: Offerings may vary by region. For more information regarding the
configuration of your computer, click Start , click Help and Support, and then
select the option to view information about your computer.
Processor
Processor type Intel® Core™ 2 Duo
L1 cache 32 KB per instruction
32-KB data cache per core
L2 cache 2 MB or 4 MB per core depending on model
External bus frequency 533 MHz, 667 MHz and 800 MHz
System Information
System chipset Mobile Intel 965 Express Chipset Family
Data bus width 64 bits
DRAM bus width dual-channel (2) 64-bit buses
Processor address bus width 32 bits
Flash EPROM 1 MB
Graphics bus PCI-E X16
PCI bus 32 bits
(PCI-Express used for video x16
controllers)
ExpressCard
NOTE: The ExpressCard slot is designed only for ExpressCards. It does NOT support
PC Cards.
NOTE: PCMCIA may not be available in some regions.
ExpressCard controller Intel ICH8M
ExpressCard connector one ExpressCard slot (54 mm)
Specifications 197
ExpressCard (continued)
Cards supported ExpressCard/34 (34 mm)
ExpressCard/54 (54 mm)
1.5 V and 3.3 V
ExpressCard connector size 26 pins
8-in-1 Memory Card Reader

8-in-1 memory card controller Ricoh R5C833
8-in-1 memory card connector 8-in-1 combo card connector
Cards supported • Secure Digital (SD)
• SDIO
• Memory Stick
• xD-Picture Card
• Hi Speed-SD
• Hi Density-SD
Memory
Memory module connector two user-accessible SoDIMM connectors
Memory module capacities 512 MB, 1 GB, 2 GB
Memory type 667-MHz SoDIMM DDR2
Minimum memory 1 GB
Maximum memory 4 GB
NOTE: In order to take advantage of the dual-channel bandwidth capability, both
memory slots must be populated and must match in size.
NOTE: The available memory displayed does not reflect the complete maximum
memory installed because some memory is reserved for system files.
Ports and Connectors

Audio microphone connector, stereo
headphone/speakers connector
IEEE 1394 4-pin serial connector
198 Specifications
Ports and Connectors (continued)
Consumer IR sensor compatible with Philips RC6 (receive
only)
Mini-Card three Type IIIA Mini-Card slots
Modem RJ-11 port
Network adapter RJ-45 port
S-video TV-out 7-pin mini-DIN connector (optional S-video
to composite video adapter cable)
USB five 4-pin USB 2.0-compliant connector
Video 15-hole connector
Communications
Modem:
Type v.92 56K MDC
Controller softmodem
Interface Intel High-Definition Audio
Network adapter 10/100 Ethernet LAN on system board
Wireless internal WLAN, WWAN, WPAN Mini-
Cards
WWAN ExpressCard
Bluetooth® wireless technology
Video
Video type discrete video card
Data bus PCI Express X16
Video controller nVIDIA GeForce 8400M GS or nVIDIA
GeForce 8600M GT
Video memory 128 MB (GeForce 8400M GS) or 256 MB
(GeForce 8600M GT)
LCD interface LVDS
TV support NTSC or PAL in S-video, composite, and
component modes
Specifications 199
Audio
Audio type two-channel high-definition stereo
Audio controller Sigmatel STAC9205 High Definition Audio
codec
Stereo conversion 24-bit (analog-to-digital and digital-to-
analog)
Interfaces:
Internal Intel High Definition Audio
External microphone-in connector, stereo
headphones/speakers connector
Speaker two 4-ohm speakers
Internal speaker amplifier 2 Watts per channel into 4 ohms
Internal microphone Dual digital microphone array
Volume controls program menus, media control buttons
Display
Type (active-matrix TFT) 17-inch WXGA+
17-inch WUXGA with TrueLife
Dimensions:
Height 229.5 mm (9.04 in)
Width 367.2 mm (14.46 in)
Diagonal 433.0 mm (17.0 in)
Maximum resolutions:
WXGA+ 1440 x 900 at 262 K colors
WXGA+ with TrueLife 1440 x 900 at 262 K colors
WUXGA with TrueLife 1920 x 1200 at 262 K colors
Refresh rate 60 Hz
Operating angle 0° (closed) to 155°
200 Specifications
Display (continued)
Viewing angles:
Horizontal ±40° (WXGA+) typical
±65° (WUXGA)
Vertical +15°/–30° (WXGA+)
+45°/-55° (WUXGA)
Pixel pitch:
WXGA+ 0.255 mm
WUXGA 0.191 mm
Controls brightness can be controlled through
keyboard shortcuts (see "Adjusting
Brightness" on page 45)
Keyboard
Number of keys 86/103 (U.S. and Canada); 87/104 (Europe);
90/107 (Japan)
Layout QWERTY/AZERTY/Kanji
Touch Pad
X/Y position resolution
(graphics table mode) 240 cpi
Size:
Width 71.7-mm (2.8-in) sensor-active area
Height 34.0-mm (1.3-in) rectangle
Battery
Type 9-cell "smart" lithium ion
6-cell "smart" lithium ion
Dimensions:
Depth 67.6 mm (2.66 inches) (9 cell)
47.5 mm (1.87 inches) (6 cell)
Specifications 201
Battery (continued)
Height 20.4 mm (0.8 inch)
Width 209.9 mm (8.26 inches)
Weight 0.48 kg (1.06 lb) (9 cell)
0.33 kg (0.7 lb) (6 cell)
Voltage 11.1 VDC
Charge time (approximate):
Computer off 4 hours
Operating time Battery operating time varies depending on
operating conditions and can be significantly
reduced under certain power-intensive
conditions (see "Power Problems" on
page 129).
See "Using a Battery" on page 51 for more
information on battery life.
Life span (approximate) 300 discharge/charge cycles
Temperature range:
Operating 0° to 35°C (32° to 95°F)
Storage –40° to 65°C (–40° to 149°F)
Coin-cell battery CR-2032
AC Adapter
Input voltage 100–240 VAC
Input current (maximum) 1.5 A
Input frequency 50–60 Hz
Output current 5.62 A (maximum at 4-second pulse)
4.62 A (90 W) (continuous)
Output power 90 W
Rated output voltage 19.5 +/– 1.0 VDC
202 Specifications
AC Adapter (continued)
Dimensions:
Height 34.2 mm (1.34 in)
Width 60.87 mm (2.39 in)
Depth 153.45 mm (6.0 in)
Weight (with cables) 0.46 kg (1.01 lb)
Temperature range:
Storage –40° to 65°C (–40° to 149°F)
Physical
Height 44 mm (1.7 inches)
Width 394 mm (15.5 inches)
Depth 293 mm (11.3 inches)
Weight (with 6-cell battery):
Configurable to less than 3.8 kg (8.4 lb)
Environmental
Temperature range:
Storage –40° to 65°C (–40° to 149°F)
Relative humidity (maximum):
Operating 10% to 90% (noncondensing)
Storage 5% to 95% (noncondensing)
Maximum vibration (using a random
vibration spectrum that simulates
user environment):
Operating 0.66 GRMS
Storage 1.3 GRMS
Specifications 203
Environmental (continued)
Maximum shock (Measured with
hard drive in operating status and a
2-ms half-sine pulse for operating.
Also measured with hard drive in
head-parked position and a 2-ms
halfsine pluse for storage):
Operating 142 G
Storage 163 G
Altitude (maximum):
Operating –15.2 to 3048 m (–50 to 10,000 ft)
Storage –15.2 to 10,668 m (–50 to 35,000 ft)
Airborne Contaminant level C2 or lower as defined by ISA-S71.04-1985
Camera (Optional)
Still Resolution 2 Mega-Pixel
Video Resolution 640 x 480 at 30 fps
Camera activation desktop icon
204 Specifications
Appendix
Using the System Setup Program
NOTE: Your operating system may automatically configure most of the options
available in system setup, thus overriding options that you set through system setup.
An exception is the External Hot Key option, which you can disable or enable only
through system setup. For more information on configuring features for your
operating system, see Windows Help and Support (click Start , and then click
Help and Support).
You can use system setup as follows:
• To set or change user-selectable features such as your computer password
• To verify information about the computer's current configuration such as
the amount of system memory
After you set up the computer, run system setup to familiarize yourself with
your system configuration information and optional settings. You may want
to write down the information for future reference.
The system setup screens display the current setup information and settings
for your computer, such as:
• System configuration
• Boot order
• Boot (start-up) configuration
• Basic device configuration settings
• System security and hard drive password settings
NOTE: Unless you are an expert computer user or are directed to do so by Dell
technical support, do not change the system setup settings. Certain changes might
make your computer work incorrectly.
Appendix 205
Viewing the System Setup Screen
1 Turn on (or restart) your computer.
2 When the DELL logo appears, press <F2> immediately.
If you wait too long and the Microsoft Windows logo appears, continue to
wait until you see the Windows desktop, then shut down your computer
and try again.
System Setup Screen

NOTE: For information about a specific item on a system setup screen, highlight the
item and see the Help area on the screen.
On each screen, the system setup options are listed at the left. To the right of
each option is the setting or value for that option. You can change settings
that appear as white type on the screen. Options or values that you cannot
change (because they are determined by the computer) appear less bright.
The upper-right corner of the screen displays help information for the
currently highlighted option; the lower-right corner displays information
about the computer. System setup key functions are listed across the bottom
of the screen.
Commonly Used Options

Certain options require that you reboot the computer for new settings to take
effect.
Changing the Boot Sequence

The boot sequence, or boot order, tells the computer where to look to find the
software needed to start the operating system. You can control the boot
sequence and enable/disable devices using the Boot Order page of the system
setup program.
NOTE: To change the boot sequence on a one-time-only basis, see "Performing a
One-Time Boot" on page 207.
The Boot Order page displays a general list of the bootable devices that may
be installed in your computer, including but not limited to the following:
• Diskette Drive
• Internal HDD
206 Appendix
• USB Storage Device
• CD/DVD/CD-RW drive
• Modular bay HDD
NOTE: Only devices that are preceded by a number are bootable.
During the boot routine, the computer starts at the top of the list and scans
each enabled device for the operating system start-up files. When the
computer finds the files, it stops searching and starts the operating system.
To control the boot devices, select (highlight) a device by pressing the down-
arrow or up-arrow key, and then enable or disable the device or change its
order in the list.
• To enable or disable a device, highlight the item and press the space bar.
Enabled items are preceded by a number; disabled items are not preceded
by a number.
• To reorder a device in the list, highlight the device and press <u> to move
the device up the list or <d> to move a device down the list.
Boot sequence changes take effect as soon as you save the changes and exit
the system setup program.
Performing a One-Time Boot

You can set a one-time-only boot sequence without entering the system setup
program (you can also use this procedure to boot the Dell Diagnostics on the
diagnostics utility partition on your hard drive).
1 Shut down the computer through the Start menu.
2 Connect the computer to an electrical outlet.
3 Turn on the computer. When the DELL logo appears, press <F12>
immediately.
If you wait too long and the Windows logo appears, continue to wait until
you see the Windows desktop, then shut down your computer and try
again.
4 When the boot device list appears, highlight the device from which you
want to boot and press <Enter>.
The computer boots to the selected device.
The next time you reboot the computer, the previous boot order is restored.
Appendix 207
Cleaning Your Computer
safety instructions located in the Product Information Guide.
Computer, Keyboard, and Display

CAUTION: Before you clean your computer, disconnect the computer from the
electrical outlet and remove any installed batteries. Clean your computer with a
soft cloth dampened with water. Do not use liquid or aerosol cleaners, which may
contain flammable substances.
• Use a can of compressed air to remove dust from between the keys on the
keyboard and to remove any dirt or lint from the display.
NOTICE: To help prevent damage to the computer or display, do not spray cleaning
solution directly onto the display. Only use products specifically designed for
cleaning displays, and follow the instructions that are included with the product.
• Moisten a soft, lint-free cloth with either water or a display cleaner. Do not
use alcohol or an ammonia-based cleaner. Wipe the display gently working
from the center to the edges until it is clean and any fingerprints are
removed. Do not use excessive pressure.
NOTICE: To prevent damage to the antiglare coating, do not wipe the display with
soap or alcohol.
• Moisten a soft, lint-free cloth with water and wipe the computer and
keyboard. Do not allow water from the cloth to seep between the touch
pad and the surrounding palm rest.
• To clean your monitor screen, lightly dampen a soft, clean cloth with water.
You can also use a special screen-cleaning tissue or solution suitable for the
monitor’s antistatic coating.
• Wipe the keyboard, computer, and monitor plastics with a soft cleaning
cloth moistened with a solution of three parts water and one part
dishwashing detergent.
Do not soak the cloth or let water drip inside your computer or keyboard.
208 Appendix
Touch Pad
1 Shut down and turn off your computer (see "Turning Off Your Computer"
on page 153).
2 Disconnect any attached devices from the computer and from their
electrical outlets.
3 Remove any installed batteries (see "Battery Performance" on page 51).
4 Moisten a soft, lint-free cloth with water, and wipe it gently across the
surface of the touch pad. Do not allow water from the cloth to seep
between the touch pad and the surrounding palm rest.
Mouse
NOTICE: Disconnect the mouse from the computer before cleaning the mouse
If your screen cursor skips or moves abnormally, clean the mouse.
Cleaning a Non-Optical Mouse

1 Clean the outside casing of the mouse with a cloth moistened with a mild
cleaning solution.
2 Turn the retainer ring on the underside of your mouse counterclockwise,
and then remove the ball.
3 Wipe the ball with a clean, lint-free cloth.
4 Blow carefully into the ball cage or use a can of compressed air to dislodge
dust and lint.
5 If the rollers inside the ball cage are dirty, clean the rollers with a cotton
swab moistened lightly with isopropyl alcohol.
6 Recenter the rollers in their channels if they are misaligned. Ensure that
fluff from the swab is not left on the rollers.
7 Replace the ball and retainer ring, and turn the retainer ring clockwise
until it clicks into place.
Cleaning an Optical Mouse

Clean the outside casing of the mouse with a cloth moistened with a mild
cleaning solution.
Appendix 209
Media
NOTICE: Always use compressed air to clean the lens in the optical drive, and
follow the instructions that come with the compressed air product. Never touch the
lens in the drive.
If you notice problems, such as skipping, with the playback quality of your
media, try cleaning the discs.
1 Hold the disc by its outer edge. You can also touch the inside edge of the
center hole.
NOTICE: To help prevent damage to the surface, do not wipe in a circular motion
around the disc.
2 With a soft, lint-free cloth, gently wipe the bottom of the disc (the
unlabeled side) in a straight line from the center to the outer edge of the
disc.
For stubborn dirt, try using water or a diluted solution of water and mild
soap. You can also purchase commercial products that clean discs and
provide some protection from dust, fingerprints, and scratches. Cleaning
products for CDs are also safe to use on DVDs.
Dell Technical Support Policy (U.S. Only)

Technician assisted technical support requires the cooperation and
participation of the customer in the troubleshooting process and provides for
restoration of the operating system, software programs, and hardware drivers
to the original default configuration as shipped from Dell, as well as the
verification of appropriate functionality of the computer and all Dell-installed
hardware. In addition to this technician assisted technical support, online
technical support is available at support.dell.com. Additional technical
support options may be available for purchase.
210 Appendix
Dell provides limited technical support for the computer and any "Dell-
installed" software and peripherals1. Support for third-party software and
peripherals is provided by the original manufacturer, including those
purchased and/or installed through Dell Software and Peripherals, Readyware,
and Custom Factory Integration2.
1
Repair services are provided pursuant to the terms and conditions of your limited
warranty and any optional support service contract purchased with the computer.
2
All Dell-standard components included in a Custom Factory Integration (CFI) project
are covered by the standard Dell limited warranty for your computer. However, Dell
also extends a parts replacement program to cover all nonstandard, third-party hard-
ware components integrated through CFI for the duration of the computer’s service
contract.
Definition of "Dell-Installed" Software and Peripherals

Dell-installed software includes the operating system and some of the
software programs that are installed on the computer during the
manufacturing process (Microsoft Office, Norton Antivirus, etc).
Dell-installed peripherals include any internal expansion cards, or Dell-
branded module bay or ExpressCard accessories. In addition, any
Dell-branded monitors, keyboards, mice, speakers, microphones for
telephonic modems, docking stations/port replicators, networking products,
and all associated cabling are included.
Definition of "Third-Party" Software and Peripherals

Third-party software and peripherals include any peripheral, accessory, or
software program sold by Dell not under the Dell brand (printers, scanners,
cameras, games, etc). Support for all third-party software and peripherals is
provided by the original manufacturer of the product.
FCC Notice (U.S. Only)

FCC Class B
This equipment generates, uses, and can radiate radio frequency energy and,
if not installed and used in accordance with the manufacturer’s instruction
manual, may cause interference with radio and television reception. This
equipment has been tested and found to comply with the limits for a Class B
digital device pursuant to Part 15 of the FCC Rules.
Appendix 211
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference
that may cause undesired operation.
NOTICE: The FCC regulations provide that changes or modifications not expressly
approved by Dell Inc. could void your authority to operate this equipment.
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does
cause harmful interference with radio or television reception, which can be
determined by turning the equipment off and on, you are encouraged to try
to correct the interference by one or more of the following measures:
• Reorient the receiving antenna.
• Relocate the system with respect to the receiver.
• Move the system away from the receiver.
• Plug the system into a different outlet so that the system and the receiver
are on different branch circuits.
If necessary, consult a representative of Dell Inc. or an experienced
radio/television technician for additional suggestions.
The following information is provided on the device or devices covered in this
document in compliance with the FCC regulations:
Product name: Dell™ Vostro™ 1700

Model number: PP22X
Company name: Dell Inc.
Worldwide Regulatory Compliance & Environmental
Affairs
One Dell Way
Round Rock, TX 78682 USA
512-338-4400
212 Appendix
Macrovision Product Notice
This product incorporates copyright protection technology that is protected
by U.S. patents and other intellectual property rights. Use of this copyright
protection technology must be authorized by Macrovision, and is intended
for home and other limited viewing uses only unless otherwise authorized by
Macrovision. Reverse engineering or disassembly is prohibited.
Appendix 213
214 Appendix
Glossary
Terms in this Glossary are provided for informational purposes only and may
or may not describe features included with your particular computer.
A
AC — alternating current — The form of electricity that powers your computer when
you plug the AC adapter power cable in to an electrical outlet.
ACPI — advanced configuration and power interface — A power management
specification that enables Microsoft® Windows® operating systems to put a computer
in standby or hibernate mode to conserve the amount of electrical power allocated to
each device attached to the computer.
AGP — accelerated graphics port — A dedicated graphics port that allows system
memory to be used for video-related tasks. AGP delivers a smooth, true-color video
image because of the faster interface between the video circuitry and the computer
memory.
AHCI — Advanced Host Controller Interface — An interface for a SATA hard drive
Host Controller which allows the storage driver to enable technologies such as Native
Command Queuing (NCQ) and hot plug.
ALS — ambient light sensor — A feature that helps to control display brightness.
antivirus software — A program designed to identify, quarantine, and/or delete viruses
from your computer.
ASF — alert standards format — A standard to define a mechanism for reporting
hardware and software alerts to a management console. ASF is designed to be
platform- and operating system-independent.
B
battery life span — The length of time (years) during which a portable computer
battery is able to be depleted and recharged.
battery operating time — The length of time (minutes or hours) that a portable
computer battery powers the computer.
BD-R — Blu-ray Disc recordable refers to two optical disc formats that can be
recorded with an optical disc recorder. BD-R discs can be written to once.
Glossary 215
BD-RE — Blu-ray disc RE can be erased and re-recorded multiple times.
BIOS — basic input/output system — A program (or utility) that serves as an
interface between the computer hardware and the operating system. Unless you
understand what effect these settings have on the computer, do not change them. Also
referred to as system setup.
bit — The smallest unit of data interpreted by your computer.
Bluetooth® wireless technology — A wireless technology standard for short-range
(9 m [29 feet]) networking devices that allows for enabled devices to automatically
recognize each other.
boot sequence — Specifies the order of the devices from which the computer
attempts to boot.
bootable CD — A CD that you can use to start your computer. In case your hard drive
is damaged or your computer has a virus, ensure that you always have a bootable CD
or floppy disk available. Your Drivers and Utilities media is a bootable CD.
bootable disk — A disk that you can use to start your computer. In case your hard
drive is damaged or your computer has a virus, ensure that you always have a bootable
CD or floppy disk available.
bps — bits per second — The standard unit for measuring data transmission speed.
BTU — British thermal unit — A measurement of heat output.
bus — A communication pathway between the components in your computer.
bus speed — The speed, given in MHz, that indicates how fast a bus can transfer
information.
byte — The basic data unit used by your computer. A byte is usually equal to 8 bits.
C
C — Celsius — A temperature measurement scale where 0° is the freezing point and
100° is the boiling point of water.
cache — A special high-speed storage mechanism which can be either a reserved
section of main memory or an independent high-speed storage device. The cache
enhances the efficiency of many processor operations.
L1 cache — Primary cache stored inside the processor.
L2 cache — Secondary cache which can either be external to the processor or
incorporated into the processor architecture.
carnet — An international customs document that facilitates temporary imports into
foreign countries. Also known as a merchandise passport.
216 Glossary
CD-R — CD recordable — A recordable version of a CD. Data can be recorded only
once onto a CD-R. Once recorded, the data cannot be erased or written over.
CD-RW — CD rewritable — A rewritable version of a CD. Data can be written to a
CD-RW disc, and then erased and written over (rewritten).
CD-RW drive — A drive that can read CDs and write to CD-RW (rewritable CDs)
and CD-R (recordable CDs) discs. You can write to CD-RW discs multiple times, but
you can write to CD-R discs only once.
CD-RW/DVD drive — A drive, sometimes referred to as a combo drive, that can read
CDs and DVDs and write to CD-RW (rewritable CDs) and CD-R (recordable CDs)
discs. You can write to CD-RW discs multiple times, but you can write to CD-R discs
only once.
clock speed — The speed, given in MHz, that indicates how fast computer
components that are connected to the system bus operate.
CMOS — A type of electronic circuit. Computers use a small amount of battery-
powered CMOS memory to hold date, time, and system setup options.
COA — Certificate of Authenticity — The Windows alpha-numeric code located on a
sticker on your computer. Also referred to as the Product Key or Product ID.
Consumer IR— A port that allows you to transfer data between the computer and
infrared-compatible devices without using a cable connection.
Control Panel — A Windows utility that allows you to modify operating system and
hardware settings, such as display settings.
controller — A chip that controls the transfer of data between the processor and
memory or between the processor and devices.
CRIMM — continuity rambus in-line memory module — A special module that has
no memory chips and is used to fill unused RIMM slots.
cursor — The marker on a display or screen that shows where the next keyboard, touch
pad, or mouse action will occur. It often is a blinking solid line, an underline character,
or a small arrow.
D
DDR SDRAM — double-data-rate SDRAM — A type of SDRAM that doubles the
data burst cycle, improving system performance.
DDR2 SDRAM — double-data-rate 2 SDRAM — A type of DDR SDRAM that uses a
4-bit prefetch and other architectural changes to boost memory speed to over 400 MHz.
device — Hardware such as a disk drive, printer, or keyboard that is installed in or
connected to your computer.
Glossary 217
device driver — See driver.
DIMM — dual in-line memory module — A circuit board with memory chips that
connects to a memory module on the system board.
DIN connector — A round, six-pin connector that conforms to DIN (Deutsche
Industrie-Norm) standards; it is typically used to connect PS/2 keyboard or mouse
cable connectors.
disk striping — A technique for spreading data over multiple disk drives. Disk striping
can speed up operations that retrieve data from disk storage. Computers that use disk
striping generally allow the user to select the data unit size or stripe width.
DMA — direct memory access — A channel that allows certain types of data transfer
between RAM and a device to bypass the processor.
docking device — See APR.
DMTF — Distributed Management Task Force — A consortium of hardware and
software companies who develop management standards for distributed desktop,
network, enterprise, and Internet environments.
domain — A group of computers, programs, and devices on a network that are
administered as a unit with common rules and procedures for use by a specific group
of users. A user logs on to the domain to gain access to the resources.
DRAM — dynamic random-access memory — Memory that stores information in
integrated circuits containing capacitors.
driver — Software that allows the operating system to control a device such as a
printer. Many devices do not work properly if the correct driver is not installed in the
computer.
DSL — Digital Subscriber Line — A technology that provides a constant, high-speed
Internet connection through an analog telephone line.
dual-core — An Intel® technology in which two physical computational units exist
inside a single processor package, thereby increasing computing efficiency and multi-
tasking ability.
dual display mode — A display setting that allows you to use a second monitor as an
extension of your display. Also referred to as extended display mode.
DVD-R — DVD recordable — A recordable version of a DVD. Data can be recorded
only once onto a DVD-R. Once recorded, the data cannot be erased or written over.
DVD+RW — DVD rewritable — A rewritable version of a DVD. Data can be written
to a DVD+RW disc, and then erased and written over (rewritten). (DVD+RW
technology is different from DVD-RW technology.)
DVD+RW — drive that can read DVDs and most CD media and write to DVD+RW
(rewritable DVDs) discs.
218 Glossary
DVI — digital video interface — A standard for digital transmission between a
computer and a digital video display.
E
ECC — error checking and correction — A type of memory that includes special
circuitry for testing the accuracy of data as it passes in and out of memory.
ECP — extended capabilities port — A parallel connector design that provides
improved bidirectional data transmission. Similar to EPP, ECP uses direct memory
access to transfer data and often improves performance.
EIDE — enhanced integrated device electronics — An improved version of the IDE
interface for hard drives and CD drives.
EMI — electromagnetic interference — Electrical interference caused by
electromagnetic radiation.
ENERGY STAR® — Environmental Protection Agency requirements that decrease
the overall consumption of electricity.
EPP — enhanced parallel port — A parallel connector design that provides
bidirectional data transmission.
ESD — electrostatic discharge — A rapid discharge of static electricity. ESD can
damage integrated circuits found in computer and communications equipment.
expansion card — A circuit board that installs in an expansion slot on the system
board in some computers, expanding the capabilities of the computer. Examples
include video, modem, and sound cards.
expansion slot — A connector on the system board (in some computers) where you
insert an expansion card, connecting it to the system bus.
ExpressCard — A removable I/O card adhering to the PCMCIA standard. Modems
and network adapters are common types of ExpressCards. ExpressCards support both
the PCI Express and USB 2.0 standard.
Express Service Code — A numeric code located on a sticker on your Dell™
computer. Use the Express Service Code when contacting Dell for assistance. Express
Service Code service may not be available in some countries.
extended display mode — A display setting that allows you to use a second monitor as
an extension of your display. Also referred to as dual display mode.
extended PC Card — A PC Card that extends beyond the edge of the PC Card slot
when installed.
Glossary 219
F
Fahrenheit — A temperature measurement scale where 32° is the freezing point and
212° is the boiling point of water.
FBD — fully-buffered DIMM — A DIMM with DDR2 DRAM chips and an
Advanced Memory Buffer (AMB) that speeds communication between the DDR2
SDRAM chips and the system.
FCC — Federal Communications Commission — A U.S. agency responsible for
enforcing communications-related regulations that state how much radiation
computers and other electronic equipment can emit.
fingerprint reader — A strip sensor that uses your unique fingerprint to authenticate
your user identity to help secure your computer.
folder — A term used to describe space on a disk or drive where files are organized and
grouped. Files in a folder can be viewed and ordered in various ways, such as
alphabetically, by date, and by size.
format — The process that prepares a drive or disk for file storage. When a drive or
disk is formatted, the existing information on it is lost.
FSB — front side bus — The data path and physical interface between the processor
and RAM.
FTP — file transfer protocol — A standard Internet protocol used to exchange files
between computers connected to the Internet.
G
G — gravity — A measurement of weight and force.
GB — gigabyte — A measurement of data storage that equals 1024 MB
(1,073,741,824 bytes). When used to refer to hard drive storage, the term is often
rounded to 1,000,000,000 bytes.
GHz — gigahertz — A measurement of frequency that equals one thousand million
Hz, or one thousand MHz. The speeds for computer processors, buses, and interfaces
are often measured in GHz.
graphics mode — A video mode that can be defined as x horizontal pixels by y vertical
pixels by z colors. Graphics modes can display an unlimited variety of shapes and
fonts.
GUI — graphical user interface — Software that interacts with the user by means of
menus, windows, and icons. Most programs that operate on the Windows operating
systems are GUIs.
220 Glossary
H
hard drive — A drive that reads and writes data on a hard disk. The terms hard drive
and hard disk are often used interchangeably.
heat sink — A metal plate on some processors that helps dissipate heat.
hibernate mode — A power management mode that saves everything in memory to a
reserved space on the hard drive and then turns off the computer. When you restart
the computer, the memory information that was saved to the hard drive is
automatically restored.
HTTP — hypertext transfer protocol — A protocol for exchanging files between
computers connected to the Internet.
Hyper-Threading — Hyper-Threading is an Intel technology that can enhance overall
computer performance by allowing one physical processor to function as two logical
processors, capable of performing certain tasks simultaneously.
Hz — hertz — A unit of frequency measurement that equals 1 cycle per second.
Computers and electronic devices are often measured in kilohertz (kHz), megahertz
(MHz), gigahertz (GHz), or terahertz (THz).
I
IC — integrated circuit — A semiconductor wafer, or chip, on which thousands or
millions of tiny electronic components are fabricated for use in computer, audio, and
video equipment.
IDE — integrated device electronics — An interface for mass storage devices in which
the controller is integrated into the hard drive or CD drive.
IEEE 1394 — Institute of Electrical and Electronics Engineers, Inc. — A high-
performance serial bus used to connect IEEE 1394-compatible devices, such as digital
cameras and DVD players, to the computer.
infrared sensor — A port that allows you to transfer data between the computer and
infrared-compatible devices without using a cable connection.
integrated — Usually refers to components that are physically located on the
computer’s system board. Also referred to as built-in.
I/O — input/output — An operation or device that enters and extracts data from your
computer. Keyboards and printers are I/O devices.
I/O address — An address in RAM that is associated with a specific device (such as a
serial connector, parallel connector, or expansion slot) and allows the processor to
communicate with that device.
Glossary 221
IrDA — Infrared Data Association — The organization that creates international
standards for infrared communications.
IRQ — interrupt request — An electronic pathway assigned to a specific device so
that the device can communicate with the processor. Each device connection must be
assigned an IRQ. Although two devices can share the same IRQ assignment, you
cannot operate both devices simultaneously.
ISP — Internet service provider — A company that allows you to access its host server
to connect directly to the Internet, send and receive e-mail, and access websites. The
ISP typically provides you with a software package, user name, and access phone
numbers for a fee.
K
Kb — kilobit — A unit of data that equals 1024 bits. A measurement of the capacity of
memory integrated circuits.
KB — kilobyte — A unit of data that equals 1024 bytes but is often referred to as
1000 bytes.
key combination — A command requiring you to press multiple keys at the same
time.
kHz — kilohertz — A measurement of frequency that equals 1000 Hz.
L
LAN — local area network — A computer network covering a small area. A LAN
usually is confined to a building or a few nearby buildings. A LAN can be connected to
another LAN over any distance through telephone lines and radio waves to form a
wide area network (WAN).
LCD — liquid crystal display — The technology used by portable computer and flat-
panel displays.
LED — light-emitting diode — An electronic component that emits light to indicate
the status of the computer.
local bus — A data bus that provides a fast throughput for devices to the processor.
LPT — line print terminal — The designation for a parallel connection to a printer or
other parallel device.
222 Glossary
M
Mb — megabit — A measurement of memory chip capacity that equals 1024 Kb.
Mbps — megabits per second — One million bits per second. This measurement is
typically used for transmission speeds for networks and modems.
MB — megabyte — A measurement of data storage that equals 1,048,576 bytes. 1 MB
equals 1024 KB. When used to refer to hard drive storage, the term is often rounded to
1,000,000 bytes.
MB/sec — megabytes per second — One million bytes per second. This measurement
is typically used for data transfer ratings.
media bay — A bay that supports devices such as optical drives, a second battery, or a
Dell TravelLite™ module.
memory — A temporary data storage area inside your computer. Because the data in
memory is not permanent, it is recommended that you frequently save your files while
you are working on them, and always save your files before you shut down the
computer. Your computer can contain several different forms of memory, such as
RAM, ROM, and video memory. Frequently, the word memory is used as a synonym
for RAM.
memory address — A specific location where data is temporarily stored in RAM.
memory mapping — The process by which the computer assigns memory addresses to
physical locations at start-up. Devices and software can then identify information that
the processor can access.
memory module — A small circuit board containing memory chips, which connects to
the system board.
MHz — megahertz — A measure of frequency that equals 1 million cycles per second.
The speeds for computer processors, buses, and interfaces are often measured in MHz.
Mini PCI — A standard for integrated peripheral devices with an emphasis on
communications such as modems and NICs. A Mini PCI card is a small external card
that is functionally equivalent to a standard PCI expansion card.
Mini-Card — A small card designed for integrated peripherals, such as
communication NICs. The Mini-Card is functionally equivalent to a standard PCI
expansion card.
Mobile Broadband network — (also known as a WWAN) is a series of interconnected
computers that communicate with each other through wireless cellular technology
and provides Internet access in the same varied locations from which cellular
telephone service is available. Your computer can maintain the Mobile Broadband
network connection regardless of its physical location, as long as the computer remains
in the service area of your cellular service provider.
Glossary 223
modem — A device that allows your computer to communicate with other computers
over analog telephone lines. Three types of modems include: external, PC Card, and
internal. You typically use your modem to connect to the Internet and exchange
e-mail.
module bay — See media bay.
MP — megapixel — A measure of image resolution used for digital cameras.
ms — millisecond — A measure of time that equals one thousandth of a second.
Access times of storage devices are often measured in ms.
N
network adapter — A chip that provides network capabilities. A computer may
include a network adapter on its system board, or it may contain a PC Card with an
adapter on it. A network adapter is also referred to as a NIC (network interface
controller).
NIC — See network adapter.
notification area — The section of the Windows taskbar that contains icons for
providing quick access to programs and computer functions, such as the clock, volume
control, and print status. Also referred to as system tray.
ns — nanosecond — A measure of time that equals one billionth of a second.
NVRAM — nonvolatile random access memory — A type of memory that stores data
when the computer is turned off or loses its external power source. NVRAM is used for
maintaining computer configuration information such as date, time, and other system
setup options that you can set.
O
optical drive — A drive that uses optical technology to read or write data from CDs,
DVDs, or DVD+RWs. Example of optical drives include CD drives, DVD drives,
CD-RW drives, and CD-RW/DVD combo drives.
P
parallel connector — An I/O port often used to connect a parallel printer to your
computer. Also referred to as an LPT port.
partition — A physical storage area on a hard drive that is assigned to one or more
logical storage areas known as logical drives. Each partition can contain multiple
logical drives.
224 Glossary
PC Card — A removable I/O card adhering to the PCMCIA standard. Modems and
network adapters are common types of PC Cards.
PCI — peripheral component interconnect — PCI is a local bus that supports 32-and
64-bit data paths, providing a high-speed data path between the processor and devices
such as video, drives, and networks.
PCI Express — A modification to the PCI interface that boosts the data transfer rate
between the processor and the devices attached to it. PCI Express can transfer data at
speeds from 250 MB/sec to 4 GB/sec. If the PCI Express chip set and the device are
capable of different speeds, they will operate at the slower speed.
PCMCIA — Personal Computer Memory Card International Association — The
organization that establishes standards for PC Cards.
PIO — programmed input/output — A method of transferring data between two
devices through the processor as part of the data path.
pixel — A single point on a display screen. Pixels are arranged in rows and columns to
create an image. A video resolution, such as 800 x 600, is expressed as the number of
pixels across by the number of pixels up and down.
Plug-and-Play — The ability of the computer to automatically configure devices. Plug
and Play provides automatic installation, configuration, and compatibility with
existing hardware if the BIOS, operating system, and all devices are Plug and Play
compliant.
POST — power-on self-test — Diagnostics programs, loaded automatically by the
BIOS, that perform basic tests on the major computer components, such as memory,
hard drives, and video. If no problems are detected during POST, the computer
continues the start-up.
processor — A computer chip that interprets and executes program instructions.
Sometimes the processor is referred to as the CPU (central processing unit).
PS/2 — personal system/2 — A type of connector for attaching a PS/2-compatible
keyboard, mouse, or keypad.
PXE — pre-boot execution environment — A WfM (Wired for Management)
standard that allows networked computers that do not have an operating system to be
configured and started remotely.
R
RAID — redundant array of independent disks — A method of providing data
redundancy. Some common implementations of RAID include RAID 0, RAID 1,
RAID 5, RAID 10, and RAID 50.
Glossary 225
RAM — random-access memory — The primary temporary storage area for program
instructions and data. Any information stored in RAM is lost when you shut down your
computer.
readme file — A text file included with a software package or hardware product.
Typically, readme files provide installation information and describe new product
enhancements or corrections that have not yet been documented.
read-only — Data and/or files you can view but cannot edit or delete. A file can have
read-only status if:
• It resides on a physically write-protected floppy disk, CD, or DVD.
• It is located on a network in a directory and the system administrator has assigned
rights only to specific individuals.
refresh rate — The frequency, measured in Hz, at which your screen's horizontal lines
are recharged (sometimes also referred to as its vertical frequency). The higher the
refresh rate, the less video flicker can be seen by the human eye.
resolution — The sharpness and clarity of an image produced by a printer or displayed
on a monitor. The higher the resolution, the sharper the image.
RFI — radio frequency interference — Interference that is generated at typical radio
frequencies, in the range of 10 kHz to 100,000 MHz. Radio frequencies are at the
lower end of the electromagnetic frequency spectrum and are more likely to have
interference than the higher frequency radiations, such as infrared and light.
ROM — read-only memory — Memory that stores data and programs that cannot be
deleted or written to by the computer. ROM, unlike RAM, retains its contents after
you shut down your computer. Some programs essential to the operation of your
computer reside in ROM.
RPM — revolutions per minute — The number of rotations that occur per minute.
Hard drive speed is often measured in rpm.
RTC — real time clock — Battery-powered clock on the system board that keeps the
date and time after you shut down the computer.
RTCRST — real-time clock reset — A jumper on the system board of some computers
that can often be used for troubleshooting problems.
S
SAS — serial attached SCSI — A faster, serial version of the SCSI interface (as
opposed to the original SCSI parallel architecture).
SATA — serial ATA — A faster, serial version of the ATA (IDE) interface.
226 Glossary
ScanDisk — A Microsoft utility that checks files, folders, and the hard disk’s surface
for errors. ScanDisk often runs when you restart the computer after it has stopped
responding.
SCSI — small computer system interface — A high-speed interface used to connect
devices to a computer, such as hard drives, CD drives, printers, and scanners. The
SCSI can connect many devices using a single controller. Each device is accessed by an
individual identification number on the SCSI controller bus.
SDRAM — synchronous dynamic random-access memory — A type of DRAM that is
synchronized with the optimal clock speed of the processor.
serial connector — An I/O port often used to connect devices such as a handheld
digital device or digital camera to your computer.
Service Tag — A bar code label on your computer that identifies your computer when
you access Dell Support at support.dell.com or when you call Dell for customer service
or technical support.
setup program — A program that is used to install and configure hardware and
software. The setup.exe or install.exe program comes with most Windows software
packages. Setup program differs from system setup.
shortcut — An icon that provides quick access to frequently used programs, files,
folders, and drives. When you place a shortcut on your Windows desktop and double-
click the icon, you can open its corresponding folder or file without having to find it
first. Shortcut icons do not change the location of files. If you delete a shortcut, the
original file is not affected. Also, you can rename a shortcut icon.
SIM — Subscriber Identity Module — A SIM card contains a microchip that encrypts
voice and data transmissions. SIM cards can be used in phones or portable computers.
smart card — A card that is embedded with a processor and a memory chip. Smart
cards can be used to authenticate a user on computers equipped for smart cards.
S/PDIF — Sony/Philips Digital Interface — An audio transfer file format that allows
the transfer of audio from one file to another without converting it to and from an
analog format, which could degrade the quality of the file.
standby mode — A power management mode that shuts down all unnecessary
computer operations to save energy.
Strike Zone™ — Reinforced area of the platform base that protects the hard drive by
acting as a dampening device when a computer experiences resonating shock or is
dropped (whether the computer is on or off).
surge protectors — Prevent voltage spikes, such as those that may occur during an
electrical storm, from entering the computer through the electrical outlet. Surge
protectors do not protect against lightning strikes or against brownouts, which occur
when the voltage drops more than 20 percent below the normal AC-line voltage level.
Glossary 227
Network connections cannot be protected by surge protectors. Always disconnect the
network cable from the network connector during electrical storms.
SVGA — super-video graphics array — A video standard for video cards and
controllers. Typical SVGA resolutions are 800 x 600 and 1024 x 768.
The number of colors and resolution that a program displays depends on the
capabilities of the monitor, the video controller and its drivers, and the amount of
video memory installed in the computer.
S-video TV-out — A connector used to attach a TV or digital audio device to the
computer.
SXGA — super-extended graphics array — A video standard for video cards and
controllers that supports resolutions up to 1280 x 1024.
SXGA+ — super-extended graphics array plus — A video standard for video cards and
system board — The main circuit board in your computer. Also known as the
motherboard.
system setup — A utility that serves as an interface between the computer hardware
and the operating system. System setup allows you to configure user-selectable options
in the BIOS, such as date and time or system password. Unless you understand what
effect the settings have on the computer, do not change the settings for this program.
T
TAPI — telephony application programming interface — Enables Windows programs
to operate with a wide variety of telephony devices, including voice, data, fax, and
video.
text editor — A program used to create and edit files that contain only text; for
example, Windows Notepad uses a text editor. Text editors do not usually provide
word wrap or formatting functionality (the option to underline, change fonts, and
so on).
TPM — trusted platform module — A hardware-based security feature that when
combined with security software enhances network and computer security by enabling
features such as file and e-mail protection.
travel module — A plastic device designed to fit inside the module bay of a portable
computer to reduce the weight of the computer.
228 Glossary
U
UAC — user account control— Microsoft Windows® Vista™ security feature that,
when enabled, provides an added layer of security between user accounts and access to
operating system settings.
UMA — unified memory allocation — System memory dynamically allocated to
video.
UPS — uninterruptible power supply — A backup power source used when the
electrical power fails or drops to an unacceptable voltage level. A UPS keeps a
computer running for a limited amount of time when there is no electrical power. UPS
systems typically provide surge suppression and may also provide voltage regulation.
Small UPS systems provide battery power for a few minutes to enable you to shut
down your computer.
USB — universal serial bus — A hardware interface for a low-speed device such as a
USB-compatible keyboard, mouse, joystick, scanner, set of speakers, printer,
broadband devices (DSL and cable modems), imaging devices, or storage devices.
Devices are plugged directly in to a 4-pin socket on your computer or in to a multi-port
hub that plugs in to your computer. USB devices can be connected and disconnected
while the computer is turned on, and they can also be daisy-chained together.
UTP — unshielded twisted pair — Describes a type of cable used in most telephone
networks and some computer networks. Pairs of unshielded wires are twisted to protect
against electromagnetic interference, rather than relying on a metal sheath around
each pair of wires to protect against interference.
UXGA — ultra extended graphics array — A video standard for video cards and
V
video controller — The circuitry on a video card or on the system board (in computers
with an integrated video controller) that provides the video capabilities—in
combination with the monitor—for your computer.
video memory — Memory that consists of memory chips dedicated to video functions.
Video memory is usually faster than system memory. The amount of video memory
installed primarily influences the number of colors that a program can display.
video mode — A mode that describes how text and graphics are displayed on a
monitor. Graphics-based software, such as Windows operating systems, displays in
video modes that can be defined as x horizontal pixels by y vertical pixels by z colors.
Character-based software, such as text editors, displays in video modes that can be
defined as x columns by y rows of characters.
Glossary 229
video resolution — See resolution.
virus — A program that is designed to inconvenience you or to destroy data stored on
your computer. A virus program moves from one computer to another through an
infected disk, software downloaded from the Internet, or e-mail attachments. When
an infected program starts, its embedded virus also starts.
A common type of virus is a boot virus, which is stored in the boot sectors of a floppy
disk. If the floppy disk is left in the drive when the computer is shut down and then
turned on, the computer is infected when it reads the boot sectors of the floppy disk
expecting to find the operating system. If the computer is infected, the boot virus may
replicate itself onto all the floppy disks that are read or written in that computer until
the virus is eradicated.
V — volt — The measurement of electric potential or electromotive force. One V
appears across a resistance of 1 ohm when a current of 1 ampere flows through that
resistance.
W
W — watt — The measurement of electrical power. One W is 1 ampere of current
flowing at 1 volt.
WHr — watt-hour — A unit of measure commonly used to indicate the approximate
capacity of a battery. For example, a 66-WHr battery can supply 66 W of power for
1 hour or 33 W for 2 hours.
wallpaper — The background pattern or picture on the Windows desktop. Change
your wallpaper through the Windows Control Panel. You can also scan in your favorite
picture and make it wallpaper.
WLAN — wireless local area network. A series of interconnected computers that
communicate with each other over the air waves using access points or wireless routers
to provide Internet access.
write-protected — Files or media that cannot be changed. Use write-protection when
you want to protect data from being changed or destroyed. To write-protect a 3.5-inch
floppy disk, slide its write-protect tab to the open position.
WPAN — wireless personal area network. A computer network used for communica-
tion among computer devices (including telephones and personal digital assistants)
close to one person.
WWAN — wireless wide area network. A wireless high-speed data network using
cellular technology and covering a much larger geographic area than WLAN. Also
know as Mobile Broadband network.
230 Glossary
WXGA — wide-aspect extended graphics array — A video standard for video cards
and controllers that supports resolutions up to 1280 x 800.
X
XGA — extended graphics array — A video standard for video cards and controllers
that supports resolutions up to 1024 x 768.
Z
ZIF — zero insertion force — A type of socket or connector that allows a computer
chip to be installed or removed with no stress applied to either the chip or its socket.
Zip — A popular data compression format. Files that have been compressed with the
Zip format are called Zip files and usually have a filename extension of .zip. A special
kind of zipped file is a self-extracting file, which has a filename extension of .exe. You
can unzip a self-extracting file by double-clicking it.
Zip drive — A high-capacity floppy drive developed by Iomega Corporation that uses
3.5-inch removable disks called Zip disks. Zip disks are slightly larger than regular
floppy disks, about twice as thick, and hold up to 100 MB of data.
Glossary 231
232 Glossary
Index
Numbers boot sequence, 206

8-in-1 memory card reader, 89 brightness
adjusting, 45
A
C
audio device
connecting, 66 carnet, 188
enabling, 82 CD
audio. See sound about, 62
CD-RW drive problems, 114
drive problems, 113
B Check Disk, 114
battery cleaning
charge gauge, 53 display, 208
charging, 55 keyboard, 208
checking the charge, 52 media, 210
performance, 51 mouse, 209
power meter, 53 touch pad, 209
removing, 56 coin-cell battery
replacing coin-cell battery, 182 replacing, 182
storing, 57
computer
blanks crashes, 125-126
ExpressCards, 85, 89 restore to previous operating
removing, 87, 90 state, 148
Bluetooth wireless technology slow performance, 116, 127
card specifications, 197
device status light, 25 stops responding, 125
installing, 181
Index 233
connecting display
audio device, 66 adjusting brightness, 45
Mobile Broadband network, 96 adjusting the size of icons, 185
TV, 66 adjusting the size of toolbars, 185
copying CDs description, 23
general information, 62 resolution, 45
helpful tips, 64 switching the video image, 45
copying DVDs documentation

general information, 62 End User License Agreement, 15
helpful tips, 64 ergonomics, 15
online, 17
Product Information Guide, 15
regulatory, 15
D
safety, 15
Dell Diagnostics User’s Guide, 16
about, 105 warranty, 15
starting from the Drivers and
Dolby headphones, setting
Utilities media, 107
up, 82
starting from your hard drive, 105
drivers
Dell MediaDirect
about, 137
about, 26
identifying, 137
problems, 126
reinstalling, 138
Dell Network Assistant, 112
Drivers and Utilities media, 15
Dell Support 3, 110 about, 139
Dell Support Center, 110 Dell Diagnostics, 105
Dell support site, 17 drives
problems, 113
DellConnect, 112, 190
See also hard drive
device latch release See also optical drive
description, 34
DVD
device status lights about, 62
description, 24 drive problems, 113
diagnostics
Dell, 105
234 Index
E I
End User License Agreement, 15 icons
ergonomics information, 15 adjusting the size, 185
error messages, 117 IEEE 1394 connector

description, 30
ExpressCard slot
problems, 123
description, 27
installing, 171
ExpressCards, 85
blanks, 85, 87, 89 Internet connection
installing, 86 about, 35
removing, 87 options, 35
setting up, 36
F
K
FCM. See Flash Cache Module
keyboard
Flash Cache Module, 179
numeric keypad, 47
problems, 123
removing, 161
H shortcuts, 47
hard drive keyboard status lights
description, 27, 34 description, 26
problems, 114
keypad
replacing, 155
numeric, 47
returning to Dell, 158
hardware
Dell Diagnostics, 105 L
Hardware Troubleshooter, 141 labels
hinge cover Microsoft Windows, 16
removing, 159 Service Tag, 16
lost computer, 102
Index 235
M N
media network
playing, 59 installing WLAN Mini Card, 170
media control buttons Mobile Broadband
(WWAN), 128
Dell MediaDirect button, 65
problems, 128
description, 25
QuickSet, 185
memory
network connector
DIMM A, 165
description, 30
DIMM B, 166
installing, 163
removing, 164
O
memory card, 89
blanks, 90 operating system
installing, 89 reinstalling Windows Vista, 148
reader, 30
removing, 90
types, 89 P
memory card reader, 89 PC Restore, 149
memory module cover power
description, 34 line conditioners, 43
messages problems, 129
error, 117 protection devices, 43
surge protectors, 43
Mini Card
UPS, 43
installing, 170
power button
Mobile Broadband
description, 23
network connections, 96
See also wireless switch power light
conditions, 129
Mobile Broadband (WWAN)
problems, 128 power management
adjusting settings, 185
modem connector
QuickSet, 185
description, 31
monitor. See display
236 Index
printer problems (continued)
cable, 41 sound and speakers, 133
connecting, 41 speakers, 133
problems, 131 spyware, 116, 127
setting up, 41 Product Information Guide, 15
USB, 42
problems
blue screen, 126 Q
CD drive, 113
QuickSet, 185
CD-RW drive, 114
computer crashes, 125-126 QuickSet Help, 18
computer does not start up, 125
computer stops responding, 125
Dell Diagnostics, 105 R
Dell MediaDirect, 126
RAM. See memory
drives, 113
DVD drive, 113 regulatory information, 15
error messages, 117 reinstalling
hard drive, 114 Windows Vista, 148
IEEE 1394 connector, 123 resolution
keyboard, 123 setting, 45
lockups, 125
network, 128
power, 129
S
power light conditions, 129
printer, 131 S/PDIF digital audio
program crashes repeatedly, 125 enabling, 82
program stops responding, 125 Safely Remove Hardware
programs and Windows icon, 122
compatibility, 126
safety instructions, 15
restore computer to previous
operating state, 148 scanner
scanner, 132 problems, 132
slow computer performance, 116, screen. See display
127
software, 125-127
Index 237
security cable slot T
description, 27
taskbar
Service Tag, 16 Dell Mobile Broadband Card
SIM. See Subscriber Identity Utility, 129
Module QuickSet icon, 185
Safely Remove Hardware, 122
software
problems, 126-127 toolbars
adjusting the size, 185
software and hardware
incompatibilities, 141 touch pad, 49
cleaning, 209
sound
problems, 133 customizing, 50
volume, 133 touch pad buttons
speakers description, 25
description, 33-34 track stick/touch pad buttons
problems, 133 description, 25
volume, 133 transferring information to a new
specifications, 197 computer, 37
spyware, 116, 127 traveling with the computer
by air, 188
stolen computer, 102
identification tag, 187
Subscriber Identity Module, 169 packing, 187
support website, 17 tips, 188
S-video TV-out connector troubleshooting
description, 31 Dell Diagnostics, 105
Hardware Troubleshooter, 141
System Restore, 148
restore computer to previous
system setup program operating state, 148
commonly used options, 206
TV
screens, 206
connecting, 66
viewing, 206
238 Index
U Windows XP
Device Driver Rollback, 139
uninterruptible power supply.
PC Restore, 149
See UPS
wireless
UPS, 43
turning activity on and off, 185
USB connector
wizards
description, 31
Program Compatibility
User’s Guide, 16 wizard, 126
Windows Easy Transfer, 37
WLAN, 171
V installing Mini Card, 170
video WPAN
problems, 135 installing, 178
video controller WWAN
determining configuration, 21 installing, 174, 177
video controller configuration See Mobile Broadband
determining what controller is
installed, 21
volume
adjusting, 133
W
warranty information, 15
Windows Easy Transfer
wizard, 37
Windows Vista
Device Driver Rollback, 138
Program Compatibility
wizard, 126
reinstalling, 148
System Restore, 148
Windows Easy Transfer wizard, 37
Index 239
240 Index

Vostro-1700 Owner's Manual En-Us

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Dell™ Vostro™ 1700 Owner’s Manual

November 2007 P/N TT565 Rev. A01

2 About Your Computer . . . . . . . . . . . . . . . . 21

Left Side View . . . . . . . . . . . . . . . . . . . . . . 27

Right Side View . . . . . . . . . . . . . . . . . . . . . 29

3 Setting Up Your Computer . . . . . . . . . . . . 35

Transferring Information to a New Computer . . . . . . 37

4 Using the Display . . . . . . . . . . . . . . . . . . 45

Switching the Video Image From Your Computer

Setting Display Resolution and Refresh Rate . . . . . . 45

5 Using the Keyboard and Touch

Checking the Battery Charge . . . . . . . . . . . . . . 52

Conserving Battery Power . . . . . . . . . . . . . . . . 54

Charging the Battery . . . . . . . . . . . . . . . . . . . 55

Replacing the Battery . . . . . . . . . . . . . . . . . . 56

Playing Media Using Dell Travel Remote . . . . . . . . 61

Copying CD and DVD Media . . . . . . . . . . . . . . . 62

Adjusting the Volume . . . . . . . . . . . . . . . . . . 64

Adjusting the Picture . . . . . . . . . . . . . . . . . . 65

Using Dell MediaDirect™ . . . . . . . . . . . . . . . . 65

Removing an ExpressCard or Blank . . . . . . . . . . . 87

9 Using the Memory Card Reader . . . . . . 89

Installing a Memory Card . . . . . . . . . . . . . . . . 89

Removing a Memory Card or Blank . . . . . . . . . . . 90

10 Setting Up and Using Networks . . . . . . 91

Mobile Broadband (or Wireless Wide Area

Dell Wi-Fi Catcher™ Network Locator . . . . . . . . . 99

11 Securing Your Computer . . . . . . . . . . . . 101

If Your Computer Is Lost or Stolen . . . . . . . . . . . . 102

Dell Diagnostics . . . . . . . . . . . . . . . . . . . . . 105

Dell Support Center . . . . . . . . . . . . . . . . . . . 110

Drive Problems . . . . . . . . . . . . . . . . . . . . . 113

E-Mail, Modem, and Internet Problems . . . . . . . . 115

Error Messages . . . . . . . . . . . . . . . . . . . . 117

ExpressCard Problems . . . . . . . . . . . . . . . . . 122

IEEE 1394 Device Problems . . . . . . . . . . . . . . 123

Keyboard Problems . . . . . . . . . . . . . . . . . . 123

Lockups and Software Problems . . . . . . . . . . . 125

Memory Problems . . . . . . . . . . . . . . . . . . . 128

Network Problems . . . . . . . . . . . . . . . . . . . 128

Power Problems . . . . . . . . . . . . . . . . . . . . 129

Scanner Problems . . . . . . . . . . . . . . . . . . . . 132

Sound and Speaker Problems . . . . . . . . . . . . . . 133

Remote Control Problems . . . . . . . . . . . . . . . . 134

Touch Pad or Mouse Problems . . . . . . . . . . . . . 134

Video and Display Problems. . . . . . . . . . . . . . . 135

Troubleshooting Software and Hardware

Restoring your Microsoft Windows Operating

Hard Drive . . . . . . . . . . . . . . . . . . . . . . . 155

Optical Drive . . . . . . . . . . . . . . . . . . . . . . 158

Hinge Cover . . . . . . . . . . . . . . . . . . . . . . 159

Subscriber Identity Module . . . . . . . . . . . . . . 169

Wireless Mini-Cards . . . . . . . . . . . . . . . . . . 170

Flash Cache Module . . . . . . . . . . . . . . . . . . . 179

Internal Card With Bluetooth® Wireless

Coin-Cell Battery . . . . . . . . . . . . . . . . . . . . . 182

14 Dell™ QuickSet Features . . . . . . . . . . . . 185

15 Traveling With Your Computer . . . . . . . . 187

Packing the Computer . . . . . . . . . . . . . . . . . . 187